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Samaritan's Purse is hiring a
HR Support Services Analyst

📍 Boone, NC

 Are you a skilled professional with a passion for optimizing systems to support an organization and its employees? Samaritan’s Purse is looking for a HR Support Services Analyst to join our team in either Boone, NC or North Wilkesboro, NC. In this role, you will play a vital part in maintaining and improving our HR processes within PeopleSoft (ERP software), ensuring data integrity, optimizing workflows, and enhancing system efficiencies. Come use your skillset to share the hope of the Gospel around the world! 
 
A day in the life of a HR Support Services Analyst: 
 
At Samaritan’s Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.  
 
In the role of a HR Support Services Analyst, you will have the opportunity to: 
  • Maintain your personal relationship with Jesus Christ and be an effective witness for Him 
  • Coordinate HR process flows in the HRIS system, performing data entry, audits, approvals, and ensuring timely and appropriate completion of requests 
  • Audit data, working with leaders as well as HR, IT, and Payroll to resolve discrepancies and processes adjustments 
  • Run daily, weekly, and monthly reports, analyzing data to identify trends and make recommendations for improvements 
  • Manage HR Helpdesk tickets in the JIRA system, resolving or assigning cases, and leveraging FAQs 
  • Recommend and help implement HRIS process and service improvements in collaboration with IT and HR subject matter experts to enhance efficiency 
  • Assist in creating end-user documentation, providing training materials and support as needed 
  • All other duties as assigned 
 
Qualifications & Experience: 
  • Bachelor’s degree in Human Resources, Information Systems, Computer Science, Business Management or related field and three or more years of experience supporting with PeopleSoft; or equivalent combination of education and experience. 
  • Thorough knowledge of PeopleSoft HR functions and processes preferred, other HCM software beneficial. 
  • Thorough knowledge of HR processes and data maintenance. 
  • General knowledge of Time & Labor systems and processes. 
  • Ability to navigate and work within complex information systems. 
  • 12 credit hours of college-level Biblical Studies (required); if not already completed, opportunity to meet and complete requirement is available upon hire. 

 
Job Location: Boone, NC or North Wilkesboro, NC 
Type:  Full-Time 
Language Requirement: Fluency in English (required) 
 
Benefits: 
  • On-site Medical Clinic (staff and dependents) 
  • Medical, prescription, dental & vision insurance 
  • Flexible Spending Account (FSA) 
  • Long-term and Short-term disability insurance 
  • Paid Family Medical Leave 
  • Term Life Insurance 
  • 401(k) retirement savings plan 
  • 10 paid holidays 
  • 12 vacation/personal days 
  • 10 sick days 

INFORMATION TECHNOLOGYHUMAN RESOURCESNONPROFIT
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📍 Location: Boone, NC
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