<div>As the <strong>Head of Product Design</strong>, you will lead the vision, craft, and execution of user experience and interface design across Tithely’s full product platform. You’ll establish product design as a key function to deliver a great product. While staying close to the work, you will grow and lead a small team of product designers by setting direction, raising the bar for design quality, and partnering closely with Product and Engineering to deliver intuitive, impactful experiences. AI is changing how all functions operate in product development, and you will lead that change for product design.&nbsp;<br><br></div><div>Reporting directly to the CPTO and operating as a peer to the Director of Product, you will help ensure that everything we build is not only functional, but thoughtful, cohesive, and deeply valuable to the churches and ministries we serve.</div><div><br>Primary Responsibilities of the Role</div><ul><li>Drive measurable improvements in usability and customer satisfaction within first year.&nbsp;</li><li>Evaluate and improve the health of the product design function, including team approach, processes, and outputs; and implement a clear plan for ongoing improvement.&nbsp;</li><li>Ensure our product teams feel supported and unblocked by design through strong collaboration, clear communication, and clear ownership.</li><li>Identify and implement opportunities to leverage AI tools and workflows to improve the speed and quality of design output.&nbsp;</li><li>Own and drive the overall design vision, ensuring a consistent, high-quality user experience across all products and platforms.</li><li>Establish and maintain a scalable design system and shared visual language that enables consistency and speed across teams.</li></ul><div><br></div><div>A Successful Candidate Will:</div><ul><li><strong>Plan and align </strong>individual and department goals to help achieve greater company goals; drive engagement through communicating and gaining alignment with your teams.</li><li><strong>Direct Work</strong> at hand in a clear and concise manner while discovering and implementing change that optimizes work processes and efficiencies..</li><li><strong>Ensure Accountability</strong> by holding yourself and others accountable to meet commitments by establishing and communicating clear responsibilities and processes for monitoring work and measuring results.</li><li><strong>Manage Ambiguity</strong> even when things are uncertain or the way forward is unclear, and deal constructively with problems that do not have clear solutions or outcomes.</li><li><strong>Build effective teams</strong> by building a strong identity team that applies their diverse skills and perspectives to achieve common goals in partnership with others.</li><li><strong>Action-oriented </strong>by taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm&nbsp;</li><li><strong>Strategic mindset</strong> by seeing what’s possible, understanding the tradeoffs, and charting a path forward to deliver measurable value for our customers and business.&nbsp;</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>8+ years of experience in product design, with at least 3+ years managing and developing designers.</li><li>Strong portfolio demonstrating high-quality design work across both mobile and web applications.</li><li>Proven experience owning and building design systems and scaling design practices.</li><li>Experience improving usability, user satisfaction, and overall product experience through measurable outcomes.</li><li>Experience leveraging AI tools within the product design process to improve efficiency and quality.</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>Experience working in a SaaS environment.</li><li>Familiarity with the needs of churches, nonprofits, or small-to-medium-sized organizations.</li><li>Experience building or scaling design teams in a growth-stage company.</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br>Additional Information<br><br></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div><div><br></div>

Head of Product Design

<div><strong>About The Role<br>The following areas are approved as remote work locations for this position: Sacramento, Bay Area CA., Miami, FL., Chicago, IL., Baltimore, MD., Detroit, MI., Minneapolis, MN., Cincinnati, OH., Houston, TX.. All other locations are not in consideration for this role at this time.</strong></div><div><br></div><div>The primary goal of the Mid Market Account Executive is to generate leads, develop an account portfolio, and close deals in order to meet quarterly sales booking and revenue quotas in the assigned geographic territory.</div><div><br><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.</em></div><div><br><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical, Dental, and Vision for employee</li><li>70%+ employer-paid premiums for Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Remote</li><li>12 paid company holidays</li><li>15 days PTO to start, increases with tenure&nbsp;</li><li>Paid parental and adoption leave</li><li><strong>Pay Range, $60k-$80k base + $71.5k-$80k variable = $131.5k-$160k OTE</strong></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>What You'll Do</strong></div><ul><li>Build a pipeline of prospects and manage the sales stages from initiate to close.</li><li>Generate list of prospective churches through research, cold-calling, internet and professional network.</li><li>Required to visit 30-40 churches a month in person.</li><li>Meet and exceed sales revenue and booking goals and overall objectives.</li><li>Educate prospects and clients about Pushpay’s products and services through presentations and product demonstrations.</li><li>Clearly articulate Pushpay’s value proposition and return on investment.</li><li>Build strong interpersonal relationships with church leaders in the assigned geographic territory.</li><li>Collaborate and work with internal Pushpay teams: SDR’s, AE’s, Sales Managers, Marketing team, other partner affiliates to execute company initiatives.</li><li>Plan, direct and coordinate sales support activities, including management of the sales pipeline through Salesforce.</li><li>Ensure all targeted prospect/client contacts and engagement opportunities are recorded in Salesforce.</li><li>Involved in all phases of the sales lifecycle including: identifying and developing leads; developing value propositions; financial deal structuring; to contract negotiation and closing.</li><li>Share industry, deal, and sales “best practice” knowledge with other members of the sales team.</li><li>Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win.</li><li>Collaborate with the Partner Success team and Implementation Team to ensure that expectations set during the sales process are met in delivery.</li><li>Provide ongoing feedback that would aid in identifying new market opportunities.</li></ul><div><br><strong>What You'll Bring</strong></div><ul><li>Must have 3-5 years+ successful sales experience.</li><li>Experience in selling in the technology field, preferably SaaS Solutions.</li><li>Working knowledge and/or experience in the faith sector, is a plus.</li><li>Deep understanding of the sector culture, leaders, organizations, and structures.</li><li>Knowledge of the growing church market.</li><li>Strong communication, organizational, and presentation skills with ability to influence decisions.</li><li>Exhibit analytical and problem solving skills and excellent verbal/written skills.</li><li>Proven track record in new business development.</li><li>Experience canvassing and cold-calling into various types of organizations with evidence of success.</li><li>Understand and manage complex sales cycle from researching a prospect, to scheduling demos, negotiation, to contract, and closing a deal.</li><li>Proven negotiation skills.</li><li>Understanding of managing prospects through a CRM application.</li><li>Strong computer skills required for job functions: Mac OSX, Google Platforms Excel, and PowerPoint.</li><li>Self motivated, creative, flexible.</li><li>Prolonged periods of sitting at a desk and working on a computer.</li></ul>

Account Executive, Mid-Market

<div>Ministry Brands is looking for <strong>a Principal Product Marketing Manager </strong>to join our growing team!&nbsp;</div><div><br><strong>Who we are</strong>&nbsp;</div><div>Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.   &nbsp;</div><div><br>The following locations in the Southeast region are approved remote working locations for this role: Georgia, Tennessee, North Carolina, South Carolina, Alabama, Mississippi, and Florida. &nbsp;</div><div><br><strong>What You'll Do:</strong>&nbsp;</div><div>Reporting to the Senior Director of Product Marketing, you will work collaboratively to position our products effectively, create compelling value propositions and messaging, and enhance awareness, demand, and adoption. This is a senior individual contributor role that leads through expertise, judgment, and influence, not formal people leadership.&nbsp;</div><div><br>The Principal Product Marketing Manager is a senior, high-impact individual contributor responsible for strengthening commercialization across priority growth initiatives. This role will drive go-to-market strategy, positioning, messaging, market clarity, and sales readiness across key solution areas and cross-vertical motions, with particular focus on donor-related opportunities and the commercial inputs that improve pipeline and revenue performance. This person will lead through expertise, judgment, and influence, not formal people management.&nbsp;</div><div><br><strong>Go-to-Market Strategy &amp; Product Launches</strong>&nbsp;</div><ul><li>Own end-to-end commercialization strategy and go-to-market planning for priority initiatives across key solution areas, including launch strategy, audience definition, value story, readiness, and GTM handoff.&nbsp;</li><li>Partner with Product, Sales, Demand Generation, and leadership to prioritize the highest-value plays where stronger positioning, segmentation, packaging, or enablement can improve pipeline performance fastest.Develop launch plans that align product, sales, customer success, and marketing around a shared strategy and timeline.&nbsp;</li><li>Define success metrics for launches and track performance to optimize results over time.</li></ul><div><br><strong>Market Definition, Segmentation &amp; Commercialization Planning</strong>&nbsp;</div><ul><li>&nbsp;Define and refine TAM, ICP/JTBD, segmentation, buyer, and use-case clarity for priority growth plays, in partnership with leadership, RevOps, and Product.&nbsp;</li><li>Identify where current market assumptions are weak, where sharper targeting is needed, and where additional research would improve commercial decision-making.&nbsp;</li><li>Translate market and segment insight into clear commercialization implications for demand generation, sales, packaging, and go-to-market strategy. &nbsp;</li></ul><div><br><strong>Positioning &amp; Messaging</strong>&nbsp;</div><ul><li>Develop differentiated, audience-specific positioning and messaging frameworks for faith-based buyers; including church administrators, parish business managers, diocesan leaders, and ministry staff.&nbsp;</li><li>Translate complex product capabilities into clear, benefit-driven narratives that resonate with both Protestant and Catholic audiences.&nbsp;</li><li>Maintain a messaging architecture that is consistent across channels and evolves with the market.&nbsp;</li><li>Create and refine positioning and message frameworks for priority initiatives, ensuring each motion clearly defines the customer problem, differentiated value, proof, and why now.&nbsp;</li></ul><div><br><strong>Competitive Intelligence &amp; Market Insights</strong>&nbsp;</div><ul><li>Track competitors, market shifts, buyer behavior, and commercial trends within the faith-based software market.&nbsp;</li><li>Conduct win/loss analysis and synthesize market insight to inform positioning, sales strategy, and prioritization decisions.&nbsp;</li><li>Develop commercial insight that helps the business focus on the right segments, motions, and differentiated value stories.&nbsp;</li></ul><div><br><strong>Sales Enablement</strong>&nbsp;</div><ul><li>Develop strategic sales narratives, core enablement materials, and messaging frameworks that equip Sales to win priority opportunities, in partnership with the appropriate teams.&nbsp;</li><li>Partner closely with Sales leadership to understand buyer objections, pipeline dynamics, and competitive challenges.&nbsp;</li><li>Deliver training sessions and messaging workshops to ensure consistent positioning in the field.&nbsp;</li></ul><div><br><strong>Customer &amp; Audience Understanding</strong>&nbsp;</div><ul><li>Conduct qualitative and quantitative research; including customer interviews and surveys to build rich personas and buyer journey maps.&nbsp;</li><li>Surface customer and market insight that informs product strategy, commercialization decisions, segmentation, messaging, and campaign focus.&nbsp;</li><li>Clarify audience distinctions that help Demand Gen and Sales target more precisely and avoid overly broad go-to-market execution.&nbsp;</li></ul><div><br><strong>Content &amp; Campaign Partnership</strong>&nbsp;</div><ul><li>Partner with Demand Generation and Content to improve campaign performance through sharper audience focus, stronger message-market fit, and clearer commercialization inputs.&nbsp;</li><li>Review and provide strategic input on external content: emails, landing pages, webinars, and thought leadership to ensure strong messaging.&nbsp;</li><li>Serve as the subject matter expert for your product areas across all marketing channels.&nbsp;</li></ul><div><br><strong>Cross-Functional Leadership</strong>&nbsp;</div><ul><li>Act as a strategic connector across Product Management, Sales, Demand Generation, Customer Adoption, RevOps, and Marketing to improve alignment on priority commercial initiatives.&nbsp;</li><li>Influence without authority by driving clarity, decision-making, and momentum across a matrixed organization.&nbsp;</li><li>Help raise the quality and consistency of commercialization work through frameworks, standards, and strong cross-functional partnership, not formal team leadership.&nbsp;</li></ul><div><br><strong>Commercialization Process &amp; Operating Rigor</strong>&nbsp;</div><ul><li>Create and improve repeatable PMM frameworks and templates that strengthen commercialization quality across priority initiatives.&nbsp;</li><li>Help define the minimum PMM inputs needed for launches and growth motions, including TAM, ICP, positioning, messaging, proof, readiness, and handoff.&nbsp;</li><li>Clarify where PMM should engage upstream versus downstream to improve efficiency and avoid reactive, low-value work.&nbsp;</li></ul><div><br><strong>Who You Are:</strong>&nbsp;</div><ul><li>7+ years of B2B product marketing experience, with at least 3 years in SaaS.&nbsp;</li><li>Bachelor’s degree in marketing or business, or an equivalent combination of education and experience&nbsp;</li><li>Demonstrated track record owning GTM strategy and execution across multiple product lines.&nbsp;</li><li>Strong positioning and storytelling skills with the experience to take in ideas from a broad set of stakeholders and narrow them down to a sharp and concise message.&nbsp;</li><li>Experience translating complex or technical products into accessible narratives for non-technical buyers.&nbsp;</li><li>Experience defining or refining TAM, ICP, segmentation, and buyer/use-case clarity to improve go-to-market effectiveness.&nbsp;</li><li>Demonstrated success improving commercialization quality through positioning, messaging, readiness, and cross-functional influence.&nbsp;</li><li>Experience creating repeatable frameworks, templates, or operating standards that improve product marketing consistency and execution.&nbsp;</li><li>A strategic thinker with a strong bias for execution – proven track record of leading and delivering results in high-growth environments.&nbsp;</li><li>Strong analytical capabilities and attention to detail – constantly analyzing results and seeking continuous improvement.&nbsp;</li><li>Superb project management skills and confidence to work within a dynamic environment – when priorities change rapidly, you’re able to adapt quickly.&nbsp;</li><li>Comfortable working with and presenting to senior leadership.&nbsp;</li><li>Working knowledge of modern tech stack tools: Salesforce, Project Management Tools (e.g., Monday.com), SharePoint, Power BI, Microsoft Suite, and more.&nbsp;</li></ul><div><br><strong>Preferred Qualifications</strong>&nbsp;</div><ul><li>Experience marketing to faith-based organizations, nonprofits, or mission-driven organizations.&nbsp;</li><li>Background marketing complex B2B SaaS solutions across multiple product areas, verticals, or commercial motions, ideally within faith-based, nonprofit, or mission-driven markets.&nbsp;</li><li>Experience at a company in the $100M–$500M revenue range navigating growth-stage complexity.&nbsp;</li></ul><div><br><strong>Benefit offerings designed to promote a life of balance!  </strong>&nbsp;</div><div>At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.  <br>  <br><strong>Robust healthcare options</strong> – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them. &nbsp;</div><div>&nbsp;</div><div><strong>Flexible paid time off – </strong>There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!  &nbsp;</div><div>&nbsp;</div><div><strong>Paid parental leave</strong> – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.  &nbsp;</div><div>&nbsp;</div><div><strong>Mental health support </strong>–<strong> </strong>Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.  &nbsp;</div><div>&nbsp;</div><div><strong>Professional development reimbursement </strong>–<strong> </strong>Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career. &nbsp;</div><div>&nbsp;</div><div><strong>Employee Recognition &amp; Rewards - </strong>At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.&nbsp;</div><div>&nbsp;</div><div>Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.  &nbsp;</div><div>&nbsp;</div><div>Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&nbsp;</div>

Principal Product Marketing Manager

<div><strong>Job Description<br></strong><br></div><div>Differential &amp; Apollos is looking for someone who loves guiding customers, bringing clarity to complexity, and ensuring meaningful work gets delivered. This role is for someone who thrives at the intersection of project management, relationship management, and product strategy.<br><br></div><div>We are looking for someone to join a growing team of people who are proactive and passionate about making their customers successful through <strong>strong project ownership, delivery coordination, and clear communication</strong>. This person enjoys working closely with customers, guiding them through onboarding and ongoing initiatives, answering questions, and ensuring work is clearly scoped, tracked, and delivered.<br><br></div><div>You’ll serve as the primary point of contact for customer accounts, owning the execution of onboarding and post-onboarding work while partnering closely with Sales and internal teams. You’ll lead delivery across customer initiatives, manage timelines and expectations, and ensure customers experience clarity, momentum, and value from our products.<br><br></div><div>At Differential, we design, develop, support, and commercialize great digital products. Our process aims to create original digital products and services that innovate and reshape companies and organizations.&nbsp;<br><br></div><div>Above all, we are focused on finding someone that we love to work with. Culture to us isn’t a ping pong table in the breakroom or words on a wall—it’s embedded in our DNA and starts with our hiring process. Regardless of your prior experience, we want to consider thoughtful, driven people for this position.<br><br></div><div>Our mission statement, core values, benefits, and more can be found at <a href="http://handbook.differential.com/">handbook.differential.com</a>.<br><br></div><div>One of our core ventures and focus for this role is our <a href="https://apollos.app/">Apollos line of business,</a> a technology and content platform built for churches. Apollos helps people build healthy spiritual habits and stay connected to their church communities through customizable mobile, web and TV apps. With features like reading plans, media libraries, messaging and donation tools, Apollos enables churches to deliver a unified, high quality digital experience across platforms. Our clients span churches of all sizes, and your work will have a direct impact on how they serve their communities.<br><br></div><div><strong><br>Job requirements<br></strong><br></div><div><strong>What you can expect to do:<br></strong><br></div><ul><li>Own the planning, coordination, and execution of customer post-onboarding initiatives</li><li>Define scope, timelines, milestones, and success criteria to ensure work is delivered on time and with clarity</li><li>Serve as the primary point of contact for customer accounts post-sale, building relationships grounded in trust and execution</li><li>Partner closely with Sales during handoffs to ensure customer goals and expectations are clearly documented and carried through onboarding</li><li>Develop deep product expertise and apply platform capabilities to solve customer challenges</li><li>Guide customers in sequencing initiatives and utilizing product features to maximize long-term value</li><li>Coordinate cross-functionally with Support, Product Management, and Engineering to ensure customer needs are understood and addressed</li><li>Support customer retention and renewal conversations by ensuring consistent progress and measurable value</li><li>Foster collaboration among customers through roundtables or shared learning opportunities</li></ul><div><br></div><div><strong><br>What we’re after:</strong></div><ul><li>Passion for building authentic, trust-based relationships with customers</li><li>3+ years of experience managing customer accounts in a SaaS environment</li><li>Demonstrated ability to manage multiple projects, timelines, and deliverables simultaneously</li><li>Strong technical aptitude with experience supporting SaaS implementations or integrations</li><li>Experience working in a fast-paced startup or growth-stage environment</li><li>Clear, confident written and verbal communication skills (including on-camera presence)</li><li>Ability to articulate digital strategy and connect product capabilities to customer goals</li><li>Strong organizational instincts — you enjoy being “in the details” and keeping work moving</li><li>A customer-first mindset with the ability to advocate effectively across teams</li><li>Curiosity and desire to deeply understand the Apollos platfor,</li></ul><div><strong><br>Responsibilities of this position include:<br></strong><br></div><ul><li>Maintaining consistent communication rhythms with customers (1:1 meetings, roundtables, updates, etc.)</li><li>Ensuring customers are actively utilizing the Apollos platform and realizing measurable value</li><li>Driving strong customer health outcomes, including NPS and retention metrics</li><li>Delivering onboarding and ongoing initiatives that are clearly scoped, tracked, and well-communicated</li><li>Balancing multiple accounts and priorities while maintaining execution excellence</li><li>Operating comfortably in ambiguity and proactively identifying the next best action</li><li>Representing the voice of the customer internally to influence prioritization and delivery<br><br></li></ul><div><strong>Differential employees are those who:<br></strong><br></div><ul><li>Communicate effectively with teammates</li><li>Are self-motivated</li><li>Learn quickly and relentlessly</li><li>Are curious about technology and the impact it can make on the world</li><li>Enjoy taking ownership and responsibility for their work</li><li>Enjoy collaborating with others on solving meaningful problems</li></ul><div><br></div><h3><strong>About Differential</strong></h3><div>Differential is growing! Yep, it turns out clients like us :) Our team of designers, developers, jokesters, and all around good folk needs more firepower. We’re proudly headquartered in Cincinnati, OH, but our team spans across the country. In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission to rapidly unlock value for good people with meaningful ideas, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out and bring great digital products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.<br><br></div><div>We hire great, trustworthy people so that we can optimize for a free &amp; flexible culture.</div>

Customer Success Specialist - Account Management

<div><strong>About Us</strong></div><div>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br></div><div>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><strong><br>Position Summary</strong></div><div><br>We are seeking individuals that are enthusiastic about a future where technology and creativity intersect, where exceptional work is motivated by astute analysis.</div><div><br>As a <strong>Sr. Software Engineer in Test,</strong> your responsibilities will include ensuring the quality and functionality of our solutions by designing and implementing testing processes. You will develop test plans, create test cases, and execute various testing methodologies to identify software defects. You will collaborate closely with our development teams to ensure that software products meet specified requirements and adheres to quality standards before being released to users.</div><div><strong><br>Responsibilities</strong></div><ul><li>Help our Engineering team develop world class B2B SaaS product</li><li>Define testing strategy</li><li>Design test plans, scenarios, scripts, documentation and procedures</li><li>Analyze test results and report findings</li><li>Participate in agile ceremonies, and participate in team development by both manually testing features and bugs as well as writing automated tests within the confines of a sprint.</li><li>Collaborate with development, product, and customer teams to engineer solutions to bugs and identify areas for improvement for our suite of products</li><li>Manage the bug triage and remediation process</li><li>Lead testing efforts for new features from design through release.</li></ul><div><strong><br>You Must Have</strong></div><ul><li>8+ years of software testing experience with SaaS platforms</li><li>5+ years of automated testing experience (web applications, mobile applications and APIs)</li><li>Strong knowledge of software QA methodologies, tools and processes</li><li>Experience with automation testing platforms such as playwright, Mabl, and cypress</li><li>Experience working in an Agile development process</li><li>Proficiency in JavaScript / TypeScript or similar</li><li>Experience reporting and documenting defects</li><li>Possess a strong understanding of the SDLC</li><li>You will be working closely within a fast-paced product team—so excellent communication + collaboration skills are a must</li><li>Experience testing RESTful web services</li></ul><div><strong><br>Nice To Have</strong></div><ul><li>Database knowledge, Microsoft SQL Server preferably</li><li>Experience with modern Javascript libraries</li><li>Experience with source control, Github preferably</li><li>Experience working with B2B SaaS, CRM, or other cloud-based software is a plus.</li><li>Experience working with remote software teams is a plus.</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul>

Sr. SDET

<div><strong>Join Tithe.ly, </strong><strong><em>We’re on a Mission&nbsp;</em></strong></div><div>We’re a fully remote tech company that puts the Church first, serving over 50,000 churches around the world. We’re on a mission to see the local church have the financial stability and resources needed to build the Kingdom of God, and we work every day to deliver world-class, cost-effective technology tools to make the business of the church just a bit easier.</div><div><strong><br>Job Description</strong></div><div>As the <strong>Website Manager</strong>, you’ll own the performance and evolution of Tithely’s website ecosystem, ensuring every page is fast, accurate, and built to serve churches well. Partnering with other stakeholders across the organization, you’ll turn the website into a trusted growth engine for education, demand, and product adoption. You’ll help lead modernization and personalization efforts that improve mobile experience, site performance, and meaningful journeys across our product pages so more church leaders can Simply Serve.<br><br></div><div><strong>Primary Responsibilities of the Role</strong></div><ul><li>Own the performance and day-to-day execution of Tithely’s website portfolio, ensuring pages are fast, reliable, and optimized for conversion</li><li>Deliver high-impact landing pages for campaigns, product launches, events, and experiments that drive demand and product adoption</li><li>Partner closely with others on Growth Marketing team to improve conversion rates, SEO, and on-page performance across key journeys</li><li>Lead ongoing experimentation through A/B testing of layouts, messaging, and user flows to continuously improve results</li><li>Ensure all website content is accurate, current, and aligned with product positioning, brand standards, and go-to-market priorities</li><li>Maintain strong site health by monitoring mobile experience, page speed, accessibility, broken links, and overall usability</li><li>Implement and quality-check analytics, tracking, and integrations across GA4, GTM, HubSpot, and CMS platforms to ensure clean, actionable data</li><li>Manage content workflows end to end, including approvals, publishing schedules, and documentation to support scale and consistency</li><li>Use ClickUp to plan, prioritize, and deliver website work, enabling clear timelines, dependencies, and cross-functional collaboration</li><li>Help lead website modernization efforts, including design refreshes, mobile-first improvements, and performance optimization initiatives</li></ul><div><strong><br>Qualifications<br></strong><br></div><div>A Successful Candidate Will:&nbsp;</div><ul><li>Be <strong>Resourceful</strong> by orchestrating multiple activities simultaneously to accomplish a goal, and by getting the most out of limited resources&nbsp;</li><li>Use <strong>Quality Decision Making</strong> to make good and timely decisions that keep the organization moving forward, even in the absence of complete information&nbsp;</li><li><strong>Communicate Effectively</strong> by attentively listening to others, and by adjusting strategy when needed to fit the audience and the message</li><li>Be <strong>Resilient</strong> by rebounding from setbacks and adversity when facing difficult situations, and by maintaining a positive attitude despite adversity&nbsp;</li><li>Be <strong>Tech Savvy</strong> by anticipating and adopting innovations in business-building digital and technology applications&nbsp;</li></ul><div><strong><br>Required:&nbsp;</strong></div><ul><li>3+ years managing marketing or product websites for a SaaS or ecommerce company</li><li>3+ years experience building websites with Webflow</li><li>2+ years experience building websites with WordPress and Shopify</li><li>Experience using Google Analytics (GA4), Google Tag Manager, and HubSpot or similar marketing tools</li><li>Experience supporting product launches, campaigns, and demand generation initiatives through web execution</li><li>Experience running or supporting A/B tests and on-site experimentation</li><li>Strong understanding of on-page SEO, including metadata, internal linking, page structure, and indexability</li><li>Strong understanding of conversion rate optimization, SEO fundamentals, and website analytics</li></ul><div><strong><br>Preferred:</strong></div><ul><li>Experience supporting website redesigns or major site refreshes in partnership with agencies</li><li>Experience optimizing mobile-first experiences and improving page performance at scale</li><li>Familiarity with personalization, segmentation, or experimentation strategies, even when tools are agency-led</li><li>Working knowledge of HTML and CSS for content edits, troubleshooting, and QA</li><li>Ability to read code well enough to identify issues or misconfigurations</li><li>Familiarity with church, nonprofit, or fintech-adjacent SaaS products</li></ul><div><strong><br>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year</li><li>A stable work environment with designated workspace and access to high-speed internet</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time</li><li>Tithe.ly is currently able to employ in the following states<strong>: AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA</strong></li></ul><div><strong><br>Additional Information</strong></div><div>The starting annual salary for this role is between <strong>$</strong>75,000-$95,000.<br><br></div><div><strong>Benefits</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><strong><br>Tithe.ly is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

Website Manager

<div>Ministry Brands is looking for a  Lifecycle Marketing Manager to join our growing team!&nbsp;</div><div> &nbsp;</div><div><strong>Who we are&nbsp;</strong></div><div>Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.   &nbsp;</div><div>  &nbsp;</div><div>Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.  &nbsp;</div><div>The following locations in the Southeast region are approved remote working locations for this role: Georgia, Tennessee, North Carolina, South Carolina, Alabama, Mississippi, and Florida. &nbsp;</div><div><br><strong>What You'll Do:&nbsp;</strong></div><div>As the champion of lifecycle marketing for our small faith-based commercial segment, this role leads the design and execution of digital journeys that guide churches and parishes from first touch through onboarding, engagement, and long-term growth. Ownership spans strategy and implementation of multi-channel lifecycle programs that drive activation, retention, and expansion within a product-led growth (PLG) engine that enables customers to discover, try, and buy with minimal friction.&nbsp;</div><div>This position sits within the Demand Generation team and works in close partnership with Product Marketing, Customer Marketing, Operations, and eCommerce teams to ensure lifecycle programs are aligned with broader go-to-market strategies and business goals. Proven strategies are adapted into right-sized, resonant experiences tailored for smaller organizations. Success depends on strong cross-functional collaboration, a deep understanding of the customer journey, and a bias for action in a fast-moving environment.&nbsp;</div><div><br><strong>Key responsibilities&nbsp;</strong></div><ul><li>Own the lifecycle strategy and roadmap for small faith-based churches and parishes, defining audience segments, messaging, offers, and digital paths to purchase and growth.&nbsp;</li><li>Design and execute multi-channel end-to-end lifecycle campaigns across paid, social, email, in-product messaging, SMS, and other channels to drive onboarding, engagement, retention, and upsell.&nbsp;</li><li>Build and optimize landing pages and email journeys. Write and manage landing pages, forms, and email sequences designed for faster, lower-touch conversions; conduct split tests on headlines, layout, calls to action, and social proof.&nbsp;</li><li>Build and optimize automated workflows triggered by user behavior and lifecycle stage, including welcome, onboarding, education, cross-sell, upsell, and win-back sequences.&nbsp;</li><li>Develop and maintain customer journey maps to identify friction points and optimize touchpoints for conversion and loyalty.&nbsp;</li><li>Create and manage landing pages and email journeys focused on low-touch, high-conversion experiences; run A/B tests to improve performance.&nbsp;</li><li>Repurpose and adapt content from larger segments into right-sized assets that resonate with smaller organizations and their unique needs.&nbsp;</li><li>Produce original, conversion-ready content including how-to guides, product comparisons, FAQs, and microcopy that reduce friction and clarify next steps.&nbsp;</li><li>Partner with Digital and Web teams to ensure content, promotional banners, and checkout experiences are accurate, timely, and conversion-optimized.&nbsp;</li><li>Coordinate seasonal promotions and product spotlights, managing a nimble content and campaign calendar.&nbsp;</li><li>Collaborate with paid media agencies to align lifecycle messaging across search, social, video, and retargeting channels.&nbsp;</li><li>Produce SEO-relevant content (blog posts, etc.) that supports the full funnel and connects to high-converting landing paths.&nbsp;</li><li>Analyze and report on lifecycle metrics including time to first purchase, email engagement, repeat purchase rate, attach rate, and campaign ROI.&nbsp;</li><li>Document repeatable playbooks for high-performing lifecycle programs to scale across verticals.&nbsp;</li><li>Leverage AI-driven tools and approaches to improve efficiency and accelerate results across campaigns and content.&nbsp;</li></ul><div><br><strong>Who You Are:&nbsp;</strong></div><ul><li>3-5 years of experience in lifecycle marketing, conversion marketing, demand generation, or digital campaign management with measurable impact on pipeline and revenue.&nbsp;</li><li>Proven success in B2B SaaS or e-commerce marketing, especially in self-serve or product-led growth environments with free trial and freemium offerings.&nbsp;</li><li>Demonstrated ability to build and optimize lifecycle campaigns that drive activation, retention, and expansion.&nbsp;</li><li>Exceptional writing skills focused on clarity, trust, and action across email, landing pages, and product experiences.&nbsp;</li><li>Hands-on experience with split testing and interpreting results to inform next steps.&nbsp;</li><li>Comfortable with analytics and reporting; able to define KPIs, maintain dashboards, and communicate performance insights.&nbsp;</li><li>Strong cross-functional collaborator with experience working across product marketing, demand generation, customer marketing, and digital teams.&nbsp;</li><li>Experience with a strong MarTech stack and CRM, automation, and analytics tools like HubSpot, Salesforce, Google Analytics, and Webflow.&nbsp;</li><li>Strategic thinker with a bias for action and a passion for continuous optimization.&nbsp;</li><li>Strong cross-functional collaborator who works well with product marketing, demand generation, customer marketing, digital and web, and agency partners.&nbsp;</li></ul><div><br><strong>Physical Considerations:&nbsp;</strong></div><ul><li>Ability to work in a general office environment&nbsp;</li><li>Ability to handle extended periods of computer-based work, including telephone&nbsp;</li></ul><div><br><strong>Travel Considerations:&nbsp;</strong></div><ul><li>Domestic and/or international travel required, estimated up to 5% &nbsp;</li></ul><div><br>Benefit offerings designed to promote a life of balance!  &nbsp;</div><div> &nbsp;</div><div>At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success. &nbsp;<br> &nbsp;<br>Robust healthcare options – Employees have several healthcare options to choose from in order to find what works best for them. &nbsp;</div><div><br>Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!  &nbsp;</div><div>Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.  &nbsp;</div><div><br>Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.  &nbsp;</div><div>Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career. &nbsp;</div><div><br>Employee Recognition &amp; Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.&nbsp;</div><div><br>Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&nbsp;</div>

Lifecycle Marketing Manager

<div><strong>Join Us at Gloo: Help Us Build the Leading Technology Platform to Serve the Faith Ecosystem.&nbsp;<br></strong><br></div><div><br>At Gloo, we believe relationships catalyze growth—and when technology serves relationships, the world can be transformed, one life at a time.&nbsp; We recognize the faith ecosystem is broad and diverse. It includes churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people. Our purpose is simple yet profound: to shape technology as a force for good, so that people can flourish and communities can thrive.. Therefore, our mission is to build the leading technology platform to serve the faith ecosystem.<br><br></div><div><br>We are a mission-driven organization, guided by four core principles:<br><br></div><ul><li><strong>Shape Technology for Good:</strong> Whether it’s AI tools, dashboards, or communication tools, we empower leaders with values-aligned solutions that amplify their missional impact with tools they can trust.</li><li><strong>Serve Those Who Serve:</strong> From pastors and donors to network leaders and content creators—we’re passionate about providing technology that helps them do more of what they are called to do.&nbsp;</li><li><strong>Release Collective Strength:</strong> We connect the diverse faith ecosystem—churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people—so they can achieve more together than they could alone.</li><li><strong>Enable Ecosystem Trust:</strong> Trust is the foundation of a connected faith community. We enable transparency, digital rights management, and simplicity to foster confident collaboration.</li></ul><div><br>We are looking for talented, mission-driven individuals to join our team as we create innovative technology solutions that inspire and empower people to release the passion in every person, including you, to be all they were created to be. If you’re ready to make an impact with your talents and skills toward this purpose, we’d love to hear from you!<br><br></div><div><strong><br>The Opportunity:</strong>&nbsp;<br><br></div><div>We are building something very special at Gloo. Here is a unique opportunity to get in early as a key contributor to Gloo’s Enterprise GTM team in North America.&nbsp;</div><div><br>As a Senior Account Executive for Enterprise AI, you are responsible for driving revenue growth and ensuring long-term client success by managing and expanding relationships within large enterprise accounts. This role involves deeply understanding the unique business challenges of established enterprise organizations and strategically aligning Gloo's AI platform, services, and solutions to their evolving needs.</div><div><br>Key responsibilities include winning new customers by nurturing strong, long-lasting relationships with C-level executives and key stakeholders within your assigned accounts and territory, identifying opportunities for expansion and upsell, negotiating contracts, and collaborating closely with customer success and product teams to ensure continuous value delivery and client satisfaction. You possess a deep understanding of enterprise-level account management strategies, the skills to lead large complex sales cycles, a proficiency in exceeding retention and growth quotas, and the ability to articulate the value of technology solutions to diverse audiences.</div><div><strong><br>What You’ll Be Doing:<br></strong><br></div><ul><li>Full Sales Cycle Management: Prospecting, qualifying leads, discovery calls, demos, handling objections, negotiation, closing deals, and pipeline management</li><li>Strategic Account Planning: Developing detailed plans for large/strategic accounts, mapping C-suite stakeholders, and orchestrating account strategy</li><li>Consultative Solution Selling: Acting as a trusted advisor, understanding complex client business challenges, and mapping SaaS solutions to solve them</li><li>Revenue Generation &amp; Quota Attainment: Consistently meeting or exceeding monthly/quarterly sales targets</li><li>Relationship Building: Cultivating long-term relationships with new and existing enterprise clients at executive levels</li><li>Cross-Functional Collaboration: Working closely with Sales Engineers, Product, Marketing, and Customer Success teams</li><li>Forecasting &amp; CRM: Maintaining accurate pipeline data and forecasts in CRM systems</li><li>Market &amp; Product Expertise: Deeply understanding the product suite, competitor solutions, and industry trends</li><li>Feedback Loop: Providing valuable customer insights to internal teams for product and service improvement</li><li>Educate and Consult with organizations at different stages of their AI journey. Function as an advisor, helping customers navigate AI with confidence, in alignment towards their values and overall business objectives.</li></ul><div><strong><br>What We’re Looking For:<br></strong><br></div><ul><li>Bachelor's Degree in Business Administration, Marketing, Sales, Information Technology, or a related field</li><li>Preferred: Master's Degree (MBA) or relevant postgraduate qualifications</li><li>8+ years of demonstrated success in an Account Management or senior sales role within the AI, SaaS and/or managed services industry</li><li>Proven track record of consistently exceeding revenue quotas and customer retention goals</li><li>Deep knowledge and understanding of AI trends, competitive landscape, and customer needs</li><li>Experience navigating the sales process within ministries, nonprofits, or cause-based enterprises, including long sales cycles, committee or board influence, and values-driven objections.</li><li>Experience navigating complex client relationships, selling to C-level executives and diverse stakeholders in large enterprises.</li><li>Solid understanding of cloud computing concepts (IaaS, PaaS, SaaS) and the value proposition of managed IT services</li><li>Experience with account planning, forecasting, and driving customer success initiatives</li><li>Proficiency in using CRM software (e.g., Salesforce, HubSpot) for account management, forecasting, and reporting</li></ul><div><br></div><div><strong><br>Job Location:</strong> Remote, preference for Bay Area, Seattle, Denver/Boulder, Dallas or Austin TX, or Orlando FL<br><br></div><div><strong>Compensation: </strong>$160-200k<br><br></div><div><strong>Our Team Members Enjoy:</strong></div><ul><li>Competitive compensation and discretionary performance bonus commensurate with experience</li><li>Flexible PTO policy and state-compliant sick leave to support your well-being</li><li>Medical, Dental, and Vision plans with up to 90% coverage for employees</li><li>Generous employer HSA contributions for HDHP elections</li><li>Employer-sponsored 401k program with a 2% employer match</li><li>Learning &amp; Development stipend available after 6 months of employment</li><li>Paid Parental Leave</li><li>A dynamic, talented team, dedicated to changing the world and building an incredible business</li><li>Onsite and virtual social events to keep us connected in our hybrid work environment</li><li>Beautiful office space in downtown Boulder on Pearl Street, steps from coffee shops and blocks from hiking trails</li></ul>

Senior Account Executive, Enterprise AI

<div>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><br>Position Summary</div><div><br>As the Customer Marketing Manager, you’ll play a pivotal role in turning our current customers into advocates and expansion engines. You’ll champion the wins our customers achieve, craft compelling communications and campaigns that deepen engagement and drive expansion (net revenue retention + upsell).<br><br>You’ll coordinate across customer success, product marketing, field marketing and product to ensure that our customer voice is strong, visible, and influential. You’ll also serve as a product expert, deeply understanding how our customers use Virtuous products day-to-day. Part of this role includes holistically managing all customer communications to strategically plan outreach, ensure alignment across teams, and avoid over-communicating with customers.</div><div><br>Responsibilities</div><h3>Expansion &amp; Revenue Growth</h3><ul><li>Own customer expansion marketing — build and manage programs designed to drive upsell and cross-sell across Virtuous products (Raise, CRM, Momentum, BI, Analytics, Insights, etc.).</li><li>Partner closely with CX, Marketing, and Sales to identify expansion signals and create tailored nurture journeys that convert.</li><li>Develop and manage customer lifecycle campaigns tied to renewal and expansion opportunities, surfacing the right value messaging at the right time.</li><li>Build ROI and use-case content that enable CSMs to accelerate expansion.</li><li>Collaborate with RevOps and CX to measure and optimize marketing-sourced and influenced NRR.</li><li>Partner with Marketing to launch and usage-based upsell campaigns.</li><li>Manage customer gifting (Sendoso), incentives, and engagement touchpoints that drive retention and upsell readiness.</li></ul><div><br></div><h3>Advocacy &amp; Retention Marketing</h3><ul><li>Turn happy customers into active advocates—champions, reference calls, speakers, testimonial providers, and content contributors.</li><li>Develop customer-facing communication programs (email newsletters, product updates, webinars) that reinforce ROI and product adoption.</li></ul><div><br></div><h3>Customer Events &amp; Referrals</h3><ul><li>Partner with Field Marketing and CX to plan and execute customer dinners that drive expansion conversations.</li><li>Drive our customer reference program that rewards advocacy while feeding expansion opportunities.</li></ul><div><br>You Must Have</div><ul><li>3+ years of experience in customer marketing roles within a SaaS or B2B environment</li><li>Demonstrated ability to build and scale customer-advocacy or community programs</li><li>Experience running campaigns (email, webinar, events) and managing gifting/recognition programs</li><li>Ability to partner effectively across functions (CX, Marketing, Field Marketing, Sales, Ops, Product Marketing)</li><li>Strong analytical mindset: comfortable with metrics, reporting and driving insight from data</li><li>Familiarity with NRR/expansion motions (upsell, cross-sell) in a subscription business</li><li>Excellent communication skills, attention to detail, and a high-energy approach</li><li>Preferably experience with nonprofit or mission-driven organizations (helps with understanding Virtuous’ customer base)</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul>

Customer Marketing Manager

<div><strong>Company Description<br></strong><br></div><div>Tithely is a fully remote tech company that puts the Church first, serving over 50,000 churches around the world. We’re on a mission to see the local church have the financial stability and resources needed to build the Kingdom of God, and we work every day to deliver world-class, cost-effective technology tools to make the business of the church just a bit easier.</div><div><strong><br>Job Description<br></strong><br></div><div><strong>Onboarding Specialist</strong></div><div>As an Onboarding Specialist, you will lead churches of all sizes through onboarding and early adoption of Tithe.ly. This includes hosting webinars, conducting 1:1 video calls, and supporting customers via email and chat. You’ll empower churches to fully adopt the platform, driving meaningful outcomes and building strong relationships that lead to long-term success and customer advocacy.</div><div><strong><br>Primary Responsibilities of the Role</strong></div><ul><li>Lead churches through a successful launch across Tithe.ly products, including Giving, Apps, ChMS, Sites, and add-ons.</li><li>Provide high-touch, time-bound 1:1 onboarding and care for assigned accounts.</li><li>Support onboarding through a mix of:<ul><li>1:1 video meetings</li><li>Phone calls</li><li>Email and inbox support</li></ul></li><li>Webinars and other onboarding activities as needed</li><li>Support retention efforts by engaging customers who are at risk of cancellation.</li><li>Position and sell Premium Onboarding for customers who want continued, guided high-touch support.</li><li>Coordinate smooth handoffs to long-term or lifetime care services for high-value customers.</li><li>Drive successful launches as a core KPI and consistently meet or exceed Scorecard metrics.</li><li>Track and manage onboarding accounts efficiently using tools such as HubSpot, Zendesk, and ChurnZero.</li></ul><div><strong><br>Qualifications</strong></div><div>A Successful Candidate Will:&nbsp;</div><ul><li><strong>Communicate Effectively</strong> by actively listening to others and adapting your approach to fit your audience.</li><li>Be<strong> Action Oriented</strong> and step in confidently to handle tough situations.</li><li>Have<strong> Interpersonal Savvy</strong>, relating openly and comfortably with people from diverse backgrounds</li><li>Be a <strong>Nimble Learner</strong> who quickly adapts when facing new situations.</li><li>Be <strong>Tech Savvy</strong> by readily learning and adopting new technologies.</li></ul><div><strong><br>Technical Qualifications</strong></div><div><br>Required:</div><ul><li>Experience in a customer-facing role&nbsp;</li><li>​​​​​​​Experience leading live customer interactions via video, phone, or chat.</li></ul><div><br>Preferred:</div><ul><li>Customer Success experience in a SaaS environment.</li><li>Experience with church management systems (ChMS), giving platforms, or related technology.</li><li>Experience supporting retention or upselling premium services.</li><li>​​​​​​​Experience hosting webinars or group trainings.</li></ul><div><br>Office Requirements:</div><ul><li>We are a fully distributed team (100% remote) with travel required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li></ul><div><strong><br>Additional Information</strong></div><div><strong>The starting salary for this position is between $23-$25/hr&nbsp;<br></strong><br></div><div><strong>Benefits</strong></div><div>Health, dental, and vision coverage for you and your family, life and disability insurance, retirement matching, paid time off, and more. We’re committed to taking great care of the people who make our mission possible</div>

Onboarding Specialist

<div><strong>About Anedot<br></strong><br></div><div>Anedot builds transparent, mission-aligned fundraising and payment software for churches, ministries, nonprofits, and values-driven organizations. We are profitable, remote-first, SOC 2 compliant, PCI Level 1 certified, and trusted by over 12,000 organizations nationwide.<br><br></div><div>We operate multiple related entities under a centralized shared-services model and are building durable, long-term infrastructure for scale.</div><div><strong><br>The Role<br></strong><br></div><div>The Director of Accounting is a senior accounting leader responsible for owning accounting execution, close processes, audit readiness, and accounting integrity across Anedot’s entities.<br><br></div><div>This role exists to ensure the CEO has accurate, timely, and decision-grade financial information. The Director of Accounting is not a CFO or capital markets role. Strategic finance, investor relationships, and financing are owned by the CEO.<br><br></div><div>The Director partners closely with the CEO by producing clean financials, strong controls, and reliable reporting that supports executive and board-level decision-making.<br><br></div><div>This role reports directly to the CEO and works closely with Legal, Operations, and internal and external CPAs and auditors.<br><br></div><div><strong>What You’ll Do<br></strong><br></div><div>This role is focused on accounting excellence, operational rigor, and financial clarity.<br><br></div><h3>Accounting Execution &amp; Close</h3><ul><li>Own monthly, quarterly, and annual close execution across all entities</li><li>Ensure accurate, timely financial statements</li><li>Review reconciliations, journal entries, accruals, and reserves</li><li>Maintain high-quality balance sheet integrity</li></ul><div><br></div><h3>Audit, Compliance &amp; Controls</h3><ul><li>Own audit execution and auditor coordination</li><li>Prepare schedules, support requests, and documentation for audits and reviews</li><li>Maintain accounting-related internal controls</li><li>Support SOC 2 and PCI compliance requirements</li></ul><div><br></div><h3>Multi-Entity &amp; Intercompany Accounting</h3><ul><li>Execute and maintain intercompany accounting, allocations, and eliminations</li><li>Ensure proper attribution of payroll, expenses, and revenue across entities</li><li>Support consolidated financial reporting</li></ul><div><br></div><h3>Team Leadership</h3><ul><li>Directly manage the Controller (Accounting Operations)</li><li>Directly manage the Finance Analyst / Dispute Specialist</li><li>Establish clear accounting workflows, calendars, and standards</li><li>Develop and mentor accounting team members</li></ul><div><br></div><h3>Systems &amp; Process Improvement</h3><ul><li>Own accounting system configuration and chart-of-accounts governance</li><li>Improve documentation, automation, and close efficiency</li><li>Partner with leadership to improve reporting quality and reliability</li></ul><div><strong><br>Required Qualifications</strong></div><ul><li>Active CPA license</li><li>8+ years of progressive accounting experience</li><li>Experience as a Director of Accounting, Controller, Senior Accounting Manager, or similar role</li><li>Strong knowledge of U.S. GAAP</li><li>Experience owning close and audit execution</li><li>Experience working with external auditors and tax firms</li></ul><div><strong><br>Preferred Experience</strong></div><ul><li>SaaS, fintech, payments, or transaction-based businesses</li><li>Multi-entity accounting environments</li><li>Shared-services or centralized employment models</li><li>Prior public accounting or audit background</li><li>Experience with or willingness to quickly learn <strong>Rillet</strong> ERP and <strong>Abacum.ai</strong> FP&amp;A</li></ul><div><strong><br>How We Work</strong></div><ul><li>Fully remote (U.S.-based)</li><li>High trust, high ownership</li><li>Clear authority and decision-making</li><li>Long-term orientation over short-term optimization</li></ul><div><strong><br>Compensation &amp; Benefits</strong></div><ul><li>Base salary: <strong>approximately $150,000 </strong>(commensurate with experience)</li><li>401(k) with <strong>100% employer contribution up to 4%</strong></li><li>Healthcare stipend</li><li>Generous PTO and company holidays</li><li>Fully remote work environment</li></ul><div><strong><br>Why This Role Matters<br></strong><br></div><div>This role ensures Anedot’s financial foundation remains clean, reliable, and scalable. You will enable leadership to make confident decisions by delivering trustworthy financial data and strong accounting discipline.<br><br></div><div>If you are a CPA who values clarity, execution excellence, and partnership with a founder-led executive team, this role offers meaningful responsibility and long-term impact.</div><div><strong><br>Apply<br></strong><br></div><div>We care deeply about integrity, competence, and long-term alignment. If this role fits your experience and interests, we’d love to hear from you.</div>

Director of Accounting

<div><strong>Director of Product Marketing</strong></div><div><strong>Location: Hybrid (3 days in office per week) in Colorado Springs, CO; Redmond, WA or remote in AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA</strong></div><div>&nbsp;</div><div><strong>About the Role:</strong></div><div>The Director of Product Marketing at Pushpay is responsible for building and leading a world-class product marketing team that drives breakthrough storytelling, product positioning, and go-to-market excellence. Reporting to the SVP of Marketing, this role sits at the critical intersection of Product, Marketing, Sales, and Customer Success, with accountability for developing differentiated product narratives that resonate with our church, parish, and nonprofit customers. You'll own the product lifecycle from roadmap influence through launch to adoption, ensuring our teams are equipped with compelling positioning, competitive intelligence, and enablement tools. You'll also oversee our creative production team, ensuring product messaging is communicated clearly and compellingly across all touchpoints.</div><div>The ideal candidate is a highly-motivated self-starter who balances strategic vision with hands-on execution and has a strong bias toward action with an ability to ruthlessly prioritize. We're looking for an inspirational player-coach who embraces innovation (including AI-powered workflows to accelerate time-to-market and quality) and genuinely cares about developing people as much as developing campaigns. You'll work alongside product marketers and creative professionals to push the envelope on what world-class product marketing looks like at Pushpay.</div><div>Your primary focus is creating product stories that differentiate Pushpay, driving product adoption, and enabling Sales and Customer Success teams to articulate our value with confidence. You should have strong B2B SaaS product marketing experience with proven expertise in positioning, messaging, competitive intelligence, and sales enablement. Passion for serving faith communities is essential—we're looking for someone energized by the mission of strengthening churches and parishes.</div><div>&nbsp;</div><div><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation:</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>25 days PTO</li><li>Paid parental and adoption leave</li><li>Compensation Range: $197,955 - $263,940, depending on location.</li></ul><div><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><strong>The following states are approved as remote work locations for this position: AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA - All other states are not in consideration for this role at this time.</strong></div><div>&nbsp;</div><div><strong>What You’ll Do:</strong></div><ul><li><strong>Build and Lead World-Class Teams:</strong> Recruit, coach, and develop high-performing product marketing and creative production teams. Establish best practices, teach proven methodologies, and continuously upskill team members to elevate capabilities and performance. Model excellence in product storytelling, strategic thinking, and cross-functional collaboration</li><li><strong>Set Goals and Drive Accountability:</strong> Establish clear, measurable objectives aligned to business priorities for both product marketing and creative production teams. Monitor progress against goals, maintain high standards for quality and reliability, and hold team members accountable for delivering results on time and on strategy</li><li><strong>Own Product Marketing Strategy:</strong> Develop and execute comprehensive product marketing strategies including market positioning, messaging frameworks, competitive intelligence, sales and customer success enablement, and go-to-market plans across multiple segments and personas</li><li><strong>Champion Bold, Differentiated Storytelling: </strong>Lead the development of breakthrough product narratives that stand out in the market and speak authentically to faith communities. Own the creative vision for how Pushpay's products are positioned and communicated, ensuring storytelling that is both distinctive in the market and authentic to our customers' needs.</li><li><strong>Develop High-Impact Sales and Marketing Assets:</strong> Own the strategy and oversee execution of sales enablement materials including pitch decks, one-pagers, battlecards, case studies, testimonials, and website product messaging. Leverage AI and automation to create tailored, customized assets that address unique customer pain points, displacement opportunities, and expansion scenarios. Ensure sales and customer success teams have the right content at the right time to close deals and drive adoption</li><li><strong>Lead Creative Production:</strong> Direct the creative production team (content, design, video) to translate product messaging into compelling, high-quality assets. Create clear creative briefs, provide strategic direction, and ensure brand consistency and storytelling excellence across all customer touchpoints</li><li><strong>Drive Product Launch Excellence:</strong> Orchestrate end-to-end product launches and releases, collaborating with Product Management, Growth Marketing, Sales, and Customer Success to ensure coordinated execution, market readiness, and measurable business impact</li><li><strong>Accelerate Product Adoption:</strong> Develop and execute strategies that drive product adoption, expansion, and cross-sell opportunities, resulting in increased revenue, customer satisfaction, and retention. Partner closely with Customer Success to deliver ongoing value communication to existing customers</li><li><strong>Champion Competitive Intelligence:</strong> Monitor market trends, competitive landscape, and customer feedback to continuously refine positioning, identify opportunities, and ensure Pushpay maintains differentiated, leading-edge messaging</li><li><strong>Foster Cross-Functional Partnership:</strong> Build strong, trust-based relationships with Product Management, Growth and Retention Marketing, Sales, and Customer Success teams to drive GTM alignment and ensure a consistent, compelling customer experience</li><li><strong>Provide Marketing Leadership:</strong> Serve as a key member of the Marketing Leadership Team, evaluating strategic tradeoffs, recommending investments, and driving decisions that advance business objectives across product lines, markets, and functions</li><li><strong>Leverage Innovation:</strong> Champion the adoption of AI and emerging technologies to improve team efficiency, accelerate time-to-market, and enhance the quality of deliverables</li></ul><div>&nbsp;</div><div><strong>What You’ll Bring:</strong></div><ul><li><strong>Product Marketing Expertise:</strong> 10+ years of proven B2B SaaS product marketing experience with a track record of developing successful positioning, messaging, and go-to-market strategies across diverse customer segments. Expert in enabling both Sales teams (acquisition) and Customer Success teams (retention, value delivery, and cross-sell/expansion)</li><li><strong>Strategic Storyteller:</strong> Exceptional ability to craft compelling, differentiated narratives and present ideas effectively to senior leadership and cross-functional stakeholders. Strong writing skills that translate complex product value into clear, customer-centric messaging</li><li><strong>Player-Coach Leadership:</strong> Inspirational leader with high EQ who balances strategic thinking with tactical execution. Proven ability to build, mentor, and grow diverse, high-performing teams while maintaining individual contributor excellence when needed</li><li><strong>Data-Driven Decision Maker:</strong> Results-oriented with strong analytical skills to interpret data, identify problems and opportunities, and drive measurable improvements in marketing effectiveness and product adoption</li><li><strong>Cross-Functional Collaborator:</strong> Exceptional ability to influence and build trust-based relationships across Product, Sales, Customer Success, and Marketing teams. Skilled at driving alignment and action in matrixed environments</li><li><strong>Thrives in Ambiguity:</strong> Comfortable operating in fast-paced, evolving environments with a bias toward action. Quick to identify challenges, propose solutions, and adjust based on learnings</li><li><strong>Innovation Mindset:</strong> Out-of-the-box thinker who leverages emerging technologies (including AI tools) to accelerate quality and speed-to-market. Knows the playbook but isn't limited by it</li><li><strong>Customer Champion:</strong> Unrelenting focus on understanding customer needs and ensuring they drive product positioning, messaging, and go-to-market strategies</li><li><strong>Competitive &amp; Agile:</strong> Embraces calculated risk-taking with a competitive spirit that moves quickly in response to both successes and learnings</li><li><strong>Mission-Driven:</strong> Genuine passion for serving faith communities and understanding their unique needs. Experience marketing to mission-driven organizations highly valued</li></ul><div>&nbsp;</div><div><strong>Education and Experience:</strong></div><ul><li>10+ years relevant Product Marketing experience, preferable B2B SaaS&nbsp;</li><li>3+ years leadership experience building and managing high-performing teams</li><li>BA/BS Degree in Marketing, business, or equivalent</li></ul><div>&nbsp;</div><div><strong>Work Environment &amp; Physical Demands:&nbsp;</strong></div><div><em>Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.</em></div><div><em>If you require a modification to your work equipment or furniture please contact the People Team - </em><a href="mailto:peopleteam@pushpay.com"><em>peopleteam@pushpay.com</em></a></div><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our <a href="https://pushpay.com/about-us/careers/united-states">career page</a> to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.</div><div><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div><div>&nbsp;</div><div>**Applications will be taken on an ongoing basis.</div>

Director of Product Marketing

<div>&nbsp;</div><div><strong><br>Position Overview<br></strong><br></div><div>The Director of Product Management is the strategic and operational owner of the eSPACE platform. As a solo product leader to start, this role will be deeply hands-on—shaping product strategy, building the roadmap, managing execution, and serving as the connective tissue across engineering, customer success, sales, and marketing.<br><br></div><div>The ideal candidate is revenue-driven, innovative, and forward thinking—someone who proactively keeps up with industry trends in SaaS, CMMS, ChMS, IoT, and facility stewardship. This person is naturally curious, collaborative, and disciplined, able to view product decisions through both customer empathy and data-driven analysis.<br><br></div><div>This role requires strong discernment: the ability to understand customer pain points, identify patterns across the broader market, and distinguish between individual preferences and true product opportunities. The Director must be able to dig deeper, ask insightful questions, challenge assumptions, prioritize confidently, and lead realistically without being swayed by emotion.&nbsp;<br><br></div><div>This leader will ensure eSPACE continues to be the premier facility stewardship platform in the market and that every product decision delivers measurable value to both the customer and the business.<br><br></div><div><strong><br>Key Responsibilities<br></strong><br></div><div><strong><br>1. Product Strategy &amp; Vision<br></strong><br></div><ul><li>Own and continually refine a revenue-focused, innovation-forward product vision for eSPACE.</li><li>Translate business strategy into a clear, impactful product roadmap aligned with growth, retention, and long-term value creation.</li><li>Stay informed on industry trends, competitor moves, and emerging technologies to ensure eSPACE remains best-in-class.</li><li>Communicate the product strategy and rationale clearly and consistently across all teams.</li></ul><div><strong><br>2. Roadmap Ownership &amp; Prioritization<br></strong><br></div><ul><li>Prioritize the product backlog using a balance of customer insights, revenue impact, engineering considerations, and strategic objectives.</li><li>Apply strong analytical judgment to forecast impact, assess ROI, and set clear expectations for timeline and benefit.</li><li>Utilize discernment to filter customer feedback, identifying whether a need is individual, segment-specific, or broadly market-relevant.</li></ul><div><strong><br>3. Product Discovery &amp; Customer Insights<br></strong><br></div><ul><li>Serve as the “voice of the customer,” conducting interviews, research, and discovery activities to deeply understand pain points and friction.</li><li>Analyze behavior data, feature usage, and best practices to identify improvement opportunities and inform future development.</li><li>Engage with external partners, integrators, and thought leaders to remain connected to emerging trends in facility management and IoT.</li></ul><div><strong><br>4. Product Delivery &amp; Execution<br></strong><br></div><ul><li>Write clear, well-defined user stories, requirements, and acceptance criteria grounded in data and validated insights.</li><li>Collaborate daily with Engineering and QA to ensure timely, high-quality feature delivery and platform stability.</li><li>Drive the product launch process with cross-functional coordination across Marketing, Sales, and Customer Stewardship/Success.</li><li>Think creatively and strategically—looking beyond “what exists” to “what should exist” for the future of facility stewardship.</li><li>Write clear, well‑defined user stories and requirements with measurable criteria for each.</li></ul><div><strong><br>5. Metrics, Analysis &amp; Product-Led Growth Influence<br></strong><br></div><ul><li>Monitor key product metrics including adoption, engagement, NRR, GRR, churn risk, and ARR contribution.</li><li>Use data to detect trends, validate assumptions, and adjust priorities.</li><li>Identify friction points and accelerators that support product‑led growth.</li><li>Prioritize automation improvements in partnership with Engineering and QA.</li><li>Rebuild and reinforce the discipline, structure, and predictability of the product development life cycle, including accurate estimation practices with the development team</li></ul><div><strong><br>5. Technical Architecture Awareness &amp; Modernization Partnership<br></strong><br></div><ul><li>Understand architectural constraints and modernization needs sufficiently to make strong prioritization decisions.</li><li>Partner with Engineering on major modernization efforts including the .NET 4.8 → .NET 8 migration.</li><li>Support the elimination of legacy stored procedures.</li><li>Sequence major technical debt initiatives intentionally.</li><li>Communicate architectural impacts and tradeoffs to leadership and non‑technical teams.</li><li>Ensure tech‑debt initiatives are sequenced transparently and realistically.</li></ul><div><strong><br>Qualifications<br></strong><br></div><div><strong><br>Required<br></strong><br></div><ul><li>7+ years of SaaS Product Management experience (B2B or vertical SaaS strongly preferred).</li><li>Proven ability to manage an entire product life cycle as an individual contributor.</li><li>Strong analytical skills—able to forecast impact, model ROI, interpret data, and make objective, insight-driven decisions.</li><li>Demonstrated ability to stay current on industry developments, SaaS best practices, and emerging technologies.</li><li>Highly collaborative; excels at cross-functional communication and alignment.</li><li>Natural curiosity and drive to improve, innovate, and push the product forward.</li><li>Exceptional discernment—able to differentiate between isolated customer requests and true market-level opportunities.</li><li>Proven ability to dig deeper, ask strong questions, prioritize confidently, and maintain emotional objectivity.</li></ul><div><strong><br>Preferred<br></strong><br></div><ul><li>Experience in church technology, CMMS/FM systems, scheduling platforms, or IoT workflows.</li><li>Familiarity with HVAC integrations, access control systems, sensors, or other building automation technologies.</li><li>Experience in a growing SaaS company in the $5M–$10M ARR range.</li><li>Experience working at or with churches, private schools or other ministry oriented non-profit organizations.</li></ul><div><strong><br>Success in This Role Looks Like<br></strong><br></div><ul><li>A clear, insight‑driven roadmap executed consistently.</li><li>Customers’ needs are deeply understood and converted into high‑value solutions.</li><li>Retention, NRR, and ARR strengthened through product improvements.</li><li>Engineering, QA, Revenue, and Customer Success aligned with product direction.</li><li>Modernization progresses in parallel with innovation.</li><li>Product decisions are data‑driven, structured, and mission‑aligned.</li></ul><div><strong><br>Compensation &amp; Hours<br></strong><br></div><ul><li>Compensation: OTE Salary and Bonus $120,000 – $140,000</li><li>Health Reimbursement Plan and 401(k) with match</li><li>Generous PTO and holidays</li><li>Full-time Chaplain</li><li>Full-time employment based on Company hours of operation</li><li>Opportunity for growth</li></ul><div><strong><br>Why Join Smart Church Solutions?<br></strong><br></div><ul><li>Work in a mission-driven environment serving churches, schools, and ministries.</li><li>Join a growing SaaS company where your work will have company-wide impact.</li><li>Highly collaborative, remote-first culture with an emphasis on stewardship and excellence.</li></ul><div>&nbsp;</div>

Director of Product Management

<div>&nbsp;</div><div><strong>Customer Success Manager</strong></div><div><strong><br>About eSPACE<br></strong><br></div><div>eSPACE is transforming how organizations manage their workspace and facilities through innovative technology solutions. We’re seeking a dynamic Customer Success Team Lead to ensure our clients maximize value from our platform and achieve their operational goals.<br><br></div><div><strong>Role Overview<br></strong><br></div><div>The Customer Success Manager (CSM) plays a dual role as both a strategic leader and hands-on contributor. This position is responsible for ensuring that customers achieve measurable stewardship and operational outcomes through effective adoption of eSPACE. The CSM&nbsp; will guide a team of Customer Success Associate (CSAs), foster cross-department collaboration, and directly manage high-value customer relationships. This role balances day-to-day customer engagement with leadership in process optimization, metrics tracking, and team development to drive retention, adoption, and expansion within Smart Church Solutions’ customer base.&nbsp; This role will be evaluated on a number of Key Performance Indicators including but not limited to Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) for assigned book of business.<br><br></div><div><strong><br>Key Responsibilities<br></strong><br></div><ul><li><h3><strong>Leadership &amp; Strategy</strong></h3><ul><li>Lead, mentor, and support Customer Success Associate(s) (CSA), ensuring consistent execution of Customer Success playbooks and best practices.</li><li>Partner with leadership to define, measure, and track Customer Success Objectives and Key Results (OKRs) related to Gross and Net Revenue Retention (GRR &amp; NRR).</li><li>Use customer health data, adoption metrics, and feedback to drive proactive outreach and continuous improvement initiatives.</li><li>Align team activities with company mission, focusing on stewardship, efficiency, and customer satisfaction while following, enforcing and revising the defined Customer Success Framework.&nbsp;</li></ul></li><li><h3><strong>Customer Engagement &amp; Retention</strong></h3><ul><li>Serve as the primary point of contact for an assigned book of business—managing day-to-day relationships, ensuring satisfaction, and proactively engaging customers through calls, campaigns, and other outreach methods stretching beyond email or automation to drive connection and expansion</li><li>Conduct onboarding check-ins, training follow-ups, and proactive success reviews to ensure customers achieve measurable outcomes.</li><li>Serve as the strategic point of contact for key and at-risk accounts, ensuring strong relationships and measurable outcomes.</li><li>Conduct proactive business reviews, success check-ins, and renewal conversations in coordination with Sales and Support.</li><li>Ensure the customer journey milestones as defined in the customer success framework (onboarding to renewal) are met with measurable success metrics.</li><li>Monitor usage and health scores in HubSpot, triggering proactive engagement when metrics indicate risk.</li><li>Monitor account health scores and engagement metrics, taking action when risks are detected.</li><li>Guide customers through renewal readiness, addressing needs and identifying opportunities for growth or expansion.</li><li>Maintain detailed records of customer interactions, goals, and success plans in HubSpot.</li></ul></li><li><h3><strong>Adoption &amp; Expansion</strong></h3><ul><li>Partner with Product and Marketing to deliver adoption campaigns and “Feature Focus” initiatives for underutilized modules.</li><li>Identify and communicate cross-sell and upsell opportunities based on customer needs and usage patterns.</li><li>Champion customer feedback to improve product usability, training materials, and self-service resources.</li></ul></li><li><h3><strong>Process &amp; Team Development</strong></h3><ul><li>Optimize Customer Success workflows, playbooks, and automations using HubSpot and UserPilot.</li><li>Build scalable systems to manage one-to-many communication (webinars, in-app engagement, automated health alerts).</li><li>Track team and customer metrics, reporting progress to leadership on retention, adoption, and satisfaction goals.</li><li>Coach team members on account management, communication, and renewal strategies.</li></ul></li></ul><div><strong><br>Qualifications<br></strong><br></div><ul><li>3-5 years in Customer Success, Account Management, or Client Services in a SaaS environment.</li><li>2+ years of leadership experience (team lead, mentor, or manager).</li><li>Strong understanding of customer health metrics, retention strategy, and SaaS lifecycle management.</li><li>Excellent communication and relationship-building skills across all organizational levels.</li><li>Experience with CRM systems, preferably HubSpot.&nbsp;</li><li>Background in <a href="https://www.smartchurchsolutions.com/resources/blog/what-is-facilities-management-an-easy-guide/">facilities management</a>, church operations and workplace strategy.</li><li>Technical aptitude with the ability to understand the recommended strategic and technical solutions.</li></ul><div><strong><br>Compensation &amp; Hours<br></strong><br></div><ul><li>Compensation: Salary and Bonus of $70k – $85k / year</li><li>Health Reimbursement Plan and 401(k) with match</li><li>Generous PTO and holidays</li><li>Faith-based, mission-driven culture</li><li>Full-time Chaplain</li><li>Full-time based on Company hours of operation</li><li>Opportunity for growth</li></ul><div><br></div>

Customer Success Manager

<div><strong>About Us</strong></div><div><br>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><strong><br>Position Summary</strong></div><div><br>We’re looking for a Product Reliability Engineer (.NET) to join our Engineering team.</div><div><br>This is a cross-functional role that lives within Engineering but works deeply embedded with our Support team. You’ll report directly to the Director of Engineering, with a dotted-line to the Director of Technical Support.</div><div><br>Your mission is to increase product reliability and support efficiency by resolving advanced customer issues or bugs, building internal tooling, and strengthening engineering-minded practices within Tier 2 Support. This role is ideal for someone who thrives at the intersection of development, diagnostics, and Technical Support.</div><div><strong><br>Responsibilities</strong></div><div><br>Primary — Resolve Complex Support Tickets</div><ul><li>You’ll be the go-to engineer for tackling tough customer issues that reach Tier 2 and require deep application or systems knowledge. This includes:</li><li>Troubleshooting complex .NET service behaviors, data anomalies, or performance bottlenecks.</li><li>Debugging support requests from Tier 2 that require engineering insight or code-level evaluation.</li><li>Drive resolution of customer reported bugs by identifying root causes and delivering targeted fixes or mitigations.</li><li>Maintaining empathy for Support and customers throughout incident response.</li><li>Willingness to join customer calls to investigate issues firsthand, build trust, and accelerate resolution.</li></ul><div><br>Secondary — Build Internal Support Tooling</div><ul><li>You’ll help our Support team move faster by creating the tools they need to solve more problems independently. You will:</li><li>Build and maintain internal diagnostics tools, dashboards, and scripts.</li><li>Create reusable utilities for inspecting customer environments and data.</li><li>Identify patterns in escalations and proactively reduce friction through automation or visibility tooling.</li></ul><div><br>Tertiary — Equip the Support Team with Engineering Thinking</div><ul><li>You’ll help foster deeper engineering knowledge within Support by:</li><li>Mentoring Tier 2 agents on technical systems, debugging practices, and tooling.</li><li>Hosting working sessions to walk through incident root causes and resolutions.</li><li>Collaborating to improve workflows, escalation paths, and the overall support-to-engineering handoff process.</li></ul><div><strong><br>You Must Have</strong></div><ul><li>You have 5+ years of experience in software engineering with strong expertise in .NET (C#, ASP.NET Core).</li><li>You have experience in SaaS environments and a deep understanding of multi-tenant systems, APIs, and distributed application behavior.</li><li>You enjoy debugging and getting to the bottom of complex edge cases.</li><li>You have strong communication skills and love partnering with non-engineers to solve hard problems.</li><li>You’re curious and proactive—when you see recurring issues, you dig in and design a better path forward.</li><li>You’re comfortable being customer-facing—jumping on calls or helping restore trust during high-impact incidents.</li></ul><div><strong><br>Bonus Points</strong></div><ul><li>Experience with tools like Azure App Services, Azure SQL, Redis, Hangfire, Application Insights, DataDog or other observability platforms.</li><li>Experience working with Zendesk and Jira to track issues and collaborate across teams.</li><li>Prior experience in Site Reliability, Production Support, or Customer-Facing Engineering roles.</li><li>Background in nonprofit tech, CRMs, or fundraising systems.</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul><div><br>We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.</div>

Product Reliability Engineer (.Net)

<h3><strong>About Subsplash</strong></h3><div>Originally based in Seattle, now fully remote, Subsplash is an exciting award-winning team of 280+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Since being founded in 2005, we have pioneered the market with the first ever church mobile app. we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 14,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world.</div><div>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to <a href="https://www.glassdoor.com/Overview/Working-at-Subsplash-EI_IE949698.11,20.htm">Glassdoor</a> and see for yourself!</div><div><br></div><h3><strong>About the Team</strong></h3><div>We are a team of Product Managers and UX Designers who are responsible for maximizing the value delivered to our customers on the Subsplash platform. Our platform includes products like Media, Giving, Events, People, Apps, and Websites, which our customers use to create experiences for their end users. Our status as a content platform creates a unique set of challenges for our team, demanding that we keep both the client and end-user experience in mind in our designs, planning, and strategy. We focus on empathizing with our customers and their users to identify their problems and pain points and ensure that we deliver high-value, delightfully simple solutions. We fight against complexity and aim to create simple, thoughtful, and crafted experiences that solve those problems.</div><div><br></div><h3><strong>About the Role</strong></h3><div>As a Product Manager I at Subsplash, you are responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing as well as the CEO and leadership to bring experiences to life.</div><div><br>The Product Manager I also ensures that the product supports the company’s overall strategy and goals. You are responsible for helping Subsplash evaluate opportunities and determine what gets built and delivered to delight customers and users. You are tasked with helping to ensure our revenue and customers satisfaction goals re met. You will know customers and users well, become an expert on the product. Because you play a central role in your organization — always gathering valuable intelligence from various stakeholders, customers, and your market — you are in a unique position to define the success of your product. Your role as the product’s strategist and evangelist will be central to your success and the success of your products.</div><div><br></div><h3><strong>Qualifications</strong></h3><ul><li><strong>2-3 years of relevant product management experience in a SaaS environment. This means you have shipped quality software to a production environment, gauged usage / adoption, and adapted accordingly</strong></li><li>Bachelor’s Degree or equivalent experience required</li><li>Obsessed with knowing what our users and customers are doing and how they’re doing it combined with the ability to interact directly with them to learn more about them and understand their pain points</li><li>Familiarity with the use of Agile-influenced frameworks/practices (e.g. Scrum) for building SaaS products</li><li>Bias for action. Willingness to roll up the sleeves and do what is necessary to meet team goals</li><li>Strong collaborative leadership, problem-solving skills and time management, including ability to manage multiple and competing priorities simultaneously.</li><li>High attention to detail</li><li>Excellent written and verbal communication skills.</li><li>Ability to translate complex business and technical issues into actionable work for a development team</li><li>Strong analytical skills and comfortable drawing metric-based conclusions</li><li>Ability to deliver results for complex or ambiguous problems</li></ul><div><br><strong>Compensation</strong></div><ul><li>The total compensation for this role is between $100,000-120,000/yr.&nbsp;</li></ul><div><br><strong>Location</strong></div><div>Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div><br>AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.</div><div><br>Unfortunately, if you do not currently reside in one of these states, we are unable to consider your application.</div><div><br><strong>Benefits<br></strong>Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, 401k Matching, Culture Building Events&nbsp;</div><div><br><em>This position is classified as Full-time/Non-Exempt and therefore is eligible for overtime pay.</em></div><div>Note: Employment with Subsplash is contingent upon satisfactory proof of employee’s right to work in the U.S., as required by law and upon completion of a basic background check and; Employment with Subsplash is considered “at will,” meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice.</div><div><br><em>Subsplash is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability or genetic information.</em></div>

Product Manager I

<div><strong>Organization: </strong>Customer Experience</div><div><strong>Team:</strong> Support</div><div><strong>Reports to:</strong> Customer Support Manager</div><div><strong>Experience Level: </strong>Mid-Level</div><div><strong>Type:</strong> Full-time, exempt; at-will</div><div><strong>Location:</strong> Permanently remote</div><div><strong>Base Comp Range:</strong> $70,000 - 80,000 annual</div><div><strong>Perks/Benefits:</strong> $10,000 - $15,000 plus 401(k) with match</div><div><strong>Base PTO: </strong>30 days per year (15 days, plus 10 holidays, plus 5 floating holidays)<br><br></div><div><strong>About the Role</strong></div><div>The Technical Support Specialist is a mid-to-senior level role housed within our Customer Experience organization, serving as a critical bridge between our customers and Engineering team on complex technical issues. This position works closely with Engineering and will collaborate within the Support team, taking ownership of escalated cases and ensuring they are resolved with accuracy and efficiency. Key areas of ownership include data migrations, Salesforce administration, key technical support escalations, automation advocacy, and serving as an engineering project liaison. This role will receive mentorship and technical review from the Engineering team.<br><br></div><div>In the early stages, this hire will focus on addressing customer support tickets to gain a deep understanding of our platform and customer needs.</div><div><strong><br>Responsibilities</strong></div><ol><li><strong>Advanced Support Ticket Resolution:</strong> Handle complex P1 and P2 support tickets, ensuring timely resolution and escalating to management when necessary.</li><li><strong>Engineering Issue Management: </strong>Scope, document, and submit well-structured issues in GitHub for the Engineering team based on Support escalations.</li><li><strong>Data Migrations: </strong>Serve as the lead Support resource for customers using the migration tool, providing guidance and troubleshooting.</li><li><strong>Data Update Coordination: </strong>Coordinate and even write scripts (nice to have, not requirement) in GitHub issue for engineers to execute in order to update customer data accurately and securely.</li><li><strong>Bug Investigation: </strong>Reproduce and investigate reported bugs, collaborating with Engineering to determine root causes and next steps.</li><li><strong>General Integration Support: </strong>Lead customer-facing calls and information gathering for integration and API troubleshooting.</li><li><strong>Salesforce Support: </strong>Obtain (or already hold) a Salesforce certification to assist customers with Salesforce integration issues. Current Salesforce certification preferred.</li><li><strong>Automation Advocacy: </strong>Identify opportunities for process automation and efficiency improvements, working with Engineering to implement solutions that reduce manual work and improve customer experience.</li><li><strong>Engineering Project Liaison:</strong> Serve as the primary point of contact between Customer Experience and Engineering teams for technical projects, facilitating communication, requirements gathering, and ensuring customer needs are represented in engineering decisions.</li></ol><div><strong><br>Qualifications</strong></div><ol><li>3+ years in a technical support, or engineering-adjacent role, ideally within SaaS or a similar technology environment.</li><li>SQL knowledge preferred.</li><li>Ability to scope and document technical issues clearly for engineering teams.</li><li>Familiarity with GitHub issue tracking.</li><li>Experience troubleshooting integrations and APIs.</li><li>Knowledge of digital marketing technology (GA4/GTM, etc)</li><li>Strong problem-solving and analytical skills, with a detail-oriented mindset.</li><li>Excellent communication skills, both written and verbal.</li><li>Salesforce Administrator certification (or willingness to obtain within first 6 months).</li></ol><div><strong><br>Requirements</strong></div><ul><li>SQL: 1 - 3 years</li><li>GitHub Issue Tracking: 1 - 3 years</li><li>API Troubleshooting: 2 - 4 years</li><li>Problem-solving: Good - Excellent</li><li>Communication: Good - Excellent</li></ul><div><strong><br>Nice to Have</strong></div><ul><li>Salesforce Administration: 1 - 2 years</li><li>Scripting: 1 - 2 years</li><li>Technical Documentation: Good - Excellent</li></ul><div><strong><br>About Us</strong></div><div>We started Anedot in 2010 and now are launching a major payment processing and finance product aimed at empowering organizations through innovation, scalability, and world-class user experiences. This is a greenfield project, offering you the chance to make foundational architectural decisions and have a significant impact on a highly visible and transformative platform. We are a low-meeting and little bureaucracy organization - we don’t have time for that.<br><br></div><div><strong><br>What Success Looks Like</strong></div><div>In this role, success is measured by:<br><br></div><ul><li><strong>First 90 Days: </strong>You are proficient in handling P1/P2 tickets, creating engineering issues, and handling basic integration troubleshooting.</li><li><strong>6 Months: </strong>You are independently managing migration requests, leading integration troubleshooting calls, and writing scripts for data updates.</li><li><strong>12 Months: </strong>You have reduced turnaround time for complex tickets and escalations, improved communication workflows between Support and Engineering, and are actively contributing to automation initiatives.</li><li><strong>Ongoing: </strong>You serve as the go-to technical expert for the Support team, consistently improving processes, and enabling faster resolutions for our customers.</li></ul><div><strong><br>Hiring Process</strong></div><ol><li>Fill out a job Application (whether direct or via recruiter)</li><li>Initial Interview</li><li>Technical Questionnaire</li><li>Video interview with our Founder and CEO. Before this meeting we'll send an optional Clifton StrengthsFinder access code.</li></ol><div><br><em>Please note that we’re unable to offer individual feedback during the screening process.</em></div>

Technical Support Specialist

<div><strong>About Us</strong></div><div><br>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><strong><br>Position Summary<br></strong>We are looking for a Manager of Customer Success to join our growing Customer Success Team. As Manager of Customer Success, you will report to the Director of Customer Success and will be focused on leading our mid-level Customer Success Managers who are responsible for revenue retention, expansion, customer product adoption, and overall satisfaction.</div><div><br>In this role, you will be responsible for the success of your Customer Success Manager team, which includes meeting or exceeding gross and net revenue retention goals, as well as achieving expansion targets. You will coach your team on how to successfully manage a book of business proactively, how to implement B2B SaaS CS best practices and guiding principles, and how to develop CS professional skills. You will work closely with cross functional leaders from teams such as Technical Support, Onboarding, Sales, Marketing and Product for the betterment of the customer experience and ability for your team to serve their customers as effectively as possible.&nbsp;</div><div><strong><br>Responsibilities</strong></div><div><strong><br>Team Development: </strong>Provide ongoing mentorship and support to Customer Success team members, fostering professional growth, resolving challenges, and ensuring adherence to best practices and company standards. Drive the professional development of Customer Success team members through targeted training, mentorship, and performance feedback, while fostering a supportive environment that encourages continuous learning and growth. Use data and reporting to measure CSM success and areas for improvement.&nbsp;</div><div><strong><br>Team Performance and OKR Management: </strong>Oversee team performance of company objectives and departmental goals, ensuring parallel progress and providing prescriptive feedback for each Customer Success Manager in necessary areas of growth. Own and manage quarterly OKRs, providing regular updates to Virtuous leadership.</div><div><strong><br>Segmenting and Forecasting</strong>: Conduct regular assessments of Customer Success Managers’ books of business to ensure optimal balance of recurring revenue, customer journey stages, and more. Develop and update retention and expansion forecasts for each CSM and collectively as a team.&nbsp;</div><div><strong><br>Software Management</strong>: Maintain and optimize software tools for the team, including ChurnZero reportings, Sendoso, Notion, and Lattice, ensuring effective utilization and data accuracy.</div><div><strong><br>You Must Have</strong></div><ul><li>At least 3 years of experience managing a team is required</li><li>Management experience in B2B SaaS</li><li>Experience managing a quota carrying team</li><li>Experience in a professional customer facing role required</li><li>Strong Leadership: Proven experience in a customer success or related leadership role.</li><li>Customer-Centric Focus: Deep understanding of customer needs and a passion for ensuring their success.</li><li>Relationship Building: Strong propensity for relationship building, enjoying forming and maintaining meaningful relationships not only with your team members but also with customers.</li><li>Proactive Problem-Solving: Proven ability to identify and address gaps or risks in CSM books of business with the appropriate coaching</li><li>Collaborative Mindset: Ability to collaborate effectively with cross-functional teams, ensuring seamless communication and a unified customer-centric approach.</li><li>Technical Proficiency: Strong technical acumen to provide product support and guidance to&nbsp; your team through the use of tools, reporting, and data driven customer insights.</li><li>Sales Acumen: Ability to coach CSMs on sales tactics and strategies for optimal retention and expansion</li><li>Project Management: Organizational skills, with the ability to prioritize effectively along with critical thinking abilities to balance customer needs with Virtuous' objectives.</li><li>Proficiency in working with CRMs, email marketing, and other technology.</li><li>Thrive in a fast-paced and ever-changing environment where you equally work independently and collaboratively- the ability to juggle multiple processes and prioritize daily is a must.</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul><div><br>We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.<br><br>Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are <strong>not legitimate</strong> and we recommend disregarding it immediately.</div>

Manager of Customer Success

<div><strong>About The Role</strong></div><div>The primary goal of the Mid Market Account Executive is to generate leads, develop an account portfolio, and close deals in order to meet quarterly sales booking and revenue quotas in the assigned geographic territory.</div><div><em>Ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; and named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025.</em></div><div><br><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical, Dental, and Vision for employee</li><li>70%+ employer-paid premiums for Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Remote</li><li>12 paid company holidays</li><li>15 days PTO to start, increases with tenure&nbsp;</li><li>Paid parental and adoption leave</li><li><strong>Pay Range, $60k-$80k base + $71.5-$80k variable = $131.5-$160k OTE</strong></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>The following areas are approved as remote work locations for this position: Sacramento, Bay Area CA., Miami, FL., Baltimore, MD., Detroit, MI., Minneapolis, MN., Cincinnati, OH., Dallas, TX. All other locations are not in consideration for this role at this time.</strong></div><div><br><strong>What You'll Do</strong></div><ul><li>Build a pipeline of prospects and manage the sales stages from initiate to close.</li><li>Generate list of prospective churches through research, cold-calling, internet and professional network.</li><li>Required to visit 30-40 churches a month in person.</li><li>Meet and exceed sales revenue and booking goals and overall objectives.</li><li>Educate prospects and clients about Pushpay’s products and services through presentations and product demonstrations.</li><li>Clearly articulate Pushpay’s value proposition and return on investment.</li><li>Build strong interpersonal relationships with church leaders in the assigned geographic territory.</li><li>Collaborate and work with internal Pushpay teams: SDR’s, AE’s, Sales Managers, Marketing team, other partner affiliates to execute company initiatives.</li><li>Plan, direct and coordinate sales support activities, including management of the sales pipeline through Salesforce.</li><li>Ensure all targeted prospect/client contacts and engagement opportunities are recorded in Salesforce.</li><li>Involved in all phases of the sales lifecycle including: identifying and developing leads; developing value propositions; financial deal structuring; to contract negotiation and closing.</li><li>Share industry, deal, and sales “best practice” knowledge with other members of the sales team.</li><li>Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win.</li><li>Collaborate with the Partner Success team and Implementation Team to ensure that expectations set during the sales process are met in delivery.</li><li>Provide ongoing feedback that would aid in identifying new market opportunities.</li></ul><div><br><strong>What You'll Bring</strong></div><ul><li>Must have 1-3 years+ successful sales experience.</li><li>Experience in selling in the technology field, preferably SaaS Solutions.</li><li>Working knowledge and/or experience in the faith sector, is a plus.</li><li>Deep understanding of the sector culture, leaders, organizations, and structures.</li><li>Knowledge of the growing church market.</li><li>Strong communication, organizational, and presentation skills with ability to influence decisions.</li><li>Exhibit analytical and problem solving skills and excellent verbal/written skills.</li><li>Proven track record in new business development.</li><li>Experience canvassing and cold-calling into various types of organizations with evidence of success.</li><li>Understand and manage complex sales cycle from researching a prospect, to scheduling demos, negotiation, to contract, and closing a deal.</li><li>Proven negotiation skills.</li><li>Understanding of managing prospects through a CRM application.</li><li>Strong computer skills required for job functions: Mac OSX, Google Platforms Excel, and PowerPoint.</li><li>Self motivated, creative, flexible.</li><li>Prolonged periods of sitting at a desk and working on a computer.</li></ul><div><br>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.</div><div><br>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.</div><div><br><strong>About Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div><div><em>Applications will be taken on an ongoing basis.</em></div>

<div><strong>About Differential<br></strong><br></div><div>Differential &amp; Apollos are growing! Yep, it turns out clients like us :) Our team of designers, developers, jokesters, and all around good folk needs more firepower. We’re proudly headquartered in Cincinnati, OH, but our team spans across the country.<br><br></div><div>In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission to rapidly unlock value for good people with meaningful ideas, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out and bring great digital products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.<br><br></div><div>One of our core ventures and focus for this role is our <a href="https://apollos.app/">Apollos line of business</a>, a technology and content platform built for churches. Apollos helps people build healthy spiritual habits and stay connected to their church communities through customizable mobile, web and TV apps. With features like reading plans, media libraries, messaging and donation tools, Apollos enables churches to deliver a unified, high quality digital experience across platforms. Our clients span churches of all sizes, and your work will have a direct impact on how they serve their communities.<br><br></div><div>&nbsp;<br><br></div><div>We hire great, trustworthy people so that we can optimize for a free &amp; flexible culture: flexible hours, unlimited vacation, remote work, and working on stuff you’re excited about.<br><br></div><div>The ideal candidate for this opening is someone with a founder’s mentality and a deep love for building authentic relationships. You thrive in ambiguity, take ownership, and drive outcomes—leading by doing. You’re not just shaping strategy—you’re executing it. From closing deals and building scalable sales processes to crafting pitch decks and guiding key client conversations, you’re comfortable owning the details that move deals forward. You enjoy collaborating cross-functionally, mentoring others, and laying the foundation for a high-performing, values-aligned sales team. You're energized by taking something from 0 to 1 and helping it scale with excellence.<br><br></div><div>At Differential, we design, develop, support, and commercialize great digital products. Our process aims to create original digital products and services that innovate and reshape companies and organizations.&nbsp;<br><br></div><div>&nbsp;<br><br></div><div>Above all, we are focused on finding someone that we love to work with. Culture to us isn’t a ping pong table in the breakroom or some words we put up on the wall. It’s embedded in our DNA and starts with our hiring process. Regardless of your prior experience, we want to consider passionate people for this position.</div><div>&nbsp;&nbsp;<br><br></div><div>Our mission statement, core values, benefits and more can be found at handbook.differential.com.<br><br></div><div><strong><br>Job requirements<br></strong><br></div><div><strong>What you can expect to do:<br></strong><br></div><ul><li>Own and drive full-cycle sales from prospecting through close in the faith-based 501c3 space</li><li>Serve as the senior-most sales leader, defining strategy while actively staying hands-on with execution&nbsp;</li><li>Translate sales goals into repeatable, scalable processes—including documentation, workflows, CRM optimization and upkeep (HubSpot)</li><li>Build and maintain compelling sales enablement materials, including pitch decks and follow-up communications</li><li>Deeply understand product capabilities and client needs to tailor our offerings</li><li>Collaborate with leadership to iterate and improve our overall sales approach</li><li>Work cross-functionally with marketing, product, and client teams to align on messaging and handoffs</li><li>Meet or exceed quarterly sales goals</li><li>Lay the groundwork to eventually grow and mentor a small sales team</li><li>Represent Differential and Apollos with professionalism, empathy, and clarity<br><br></li></ul><div><strong>What we’re after:<br></strong><br></div><ul><li>A passion for developing people and building a high-performing, values-aligned sales &amp; partnership team</li><li>Strong experience in sales operations and process creation—not just strategy but execution</li><li>Proven ability to build and deliver sales presentations and pitch materials that win confidence and close deals</li><li>Track record of success in B2B sales, preferably in SaaS, digital products, or professional services in the Church space</li><li>Confidence and presence in high-level conversations with senior executives and decision makers</li><li>Is fluent in HubSpot (or similar CRM), sales platforms, and AI tools for building workflows, dashboards, and capturing leads.</li><li>A collaborative, coachable mindset with a high level of emotional intelligence</li><li>Demonstrated ability to iterate. Balancing short-term momentum with long-term vision</li><li>Curiosity for learning how digital products are made and the value they bring to organizations<br><br></li></ul><div><strong>Responsibilities of this position include:<br></strong><br></div><ul><li>Defining and documenting sales processes, systems, and best practices</li><li>Supporting pipeline development and directly owning key client opportunities</li><li>Leading the creation of sales materials, case studies, pitch decks, and follow-up communications</li><li>Coaching and enabling sales team members through hands-on support</li><li>Managing and reporting on sales team performance with clear, actionable data</li><li>Building trust with prospects through consistent, high-quality communication</li><li>Aligning with marketing on campaign content and lead generation goals</li><li>Supporting the ongoing growth and expansion of the Apollos platform<br><br><br></li></ul><div><strong>Differential employees are those who:<br></strong><br></div><ul><li>Communicate effectively with clients and teammates</li><li>Have an entrepreneurial mindset—comfortable in undefined situations and able to find the best next step</li><li>Are inherently self-motivated</li><li>Learn quickly and relentlessly</li><li>Are curious about technology and the impact it can make on the world</li><li>Take ownership and responsibility for their work</li><li>Enjoy collaborating with others on meaningful problems<br><br></li></ul><div>Candidates must be based in the United States and be available during standard business hours for both client and team meetings. Specific times vary based on client-specific timezone preferences. There is flexibility in working hours, but there is an expectation to be able to regularly attend client and team meetings and the willingness and ability to travel to client locations when necessary.<br><br></div><div>We are an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br></div><div><br>​​As part of our commitment to maintaining a legal and compliant workforce, we participate in the E-Verify program. For more information about E-Verify, please visit the U.S. Department of Homeland Security website at <a href="http://www.e-verify.gov/">www.e-verify.gov</a>.</div>

REMOTECHRISTIAN SAASJOBS