Ministry Brands is hiring a
Remote Cloud Support Engineer
📍 Remote
Who we are
The Cloud Services team is sharply focused on supporting Ministry Brands through the delivery of innovative cloud hosting, primarily leveraging services from Azure and AWS. In support of this focus, the Cloud Support Engineer is heavily engaged in the design, builds, and implementations of technology solutions in a very collaborative environment.
- Collaborate directly with Development/Software Engineering and other technical and non-technical stakeholders in the design, testing, integration, and implementation of cloud hosted solutions
- Test and implement standards/design patterns to ensure compatibility and integration in cloud environments
- Contribute to the evolution of the software development lifecycle through technology enhancements supporting continuous delivery/continuous integration pipeline
- Test, and implement enhancements and automation capabilities for data migrations, security best practices, environment builds, and operational management standards
- Collaborate with engineering resources with respect to emerging cloud technologies and supporting resources.
- Support and deployment of proofs of concept and projects that are leveraging cloud technologies
- Troubleshoot and resolve complex problems
- Build and maintain relationships across departments
- Demonstrate knowledge of technology principles, practices, and procedures
- As a technical expert, provide guidance and make recommendations on changes required throughout the design, testing, and implementation process
- Work with management, architects, and engineers to develop artifacts
- Self-manage in a way that allows flexibility to support multiple projects at any given time
- Support the development of a structured, standardized, and consolidated set of services that optimally support business processes and applications
- Provides external customer support and service regarding migrations, implementations and support of various products and hosted environments.
- A degree in Computer Science or equivalent experience
- 4+ years of overall IT experience
- 1+ year(s) experience with Azure Cloud (IaaS, PaaS, SaaS) services and solutions, AWS or GCP experience, preferred
- Strong scripting capabilities (PowerShell, Python) and the ability to orchestrate process in platforms like Azure DevOps
- Good organizational, task, and project management skills
- Self-motivated and able to work across diverse technical and non-technical teams
- Good written, verbal and interpersonal communication skills
- Strong understanding of infrastructure technologies – Server (MS Windows, Linux), data store (SQL Server, MySQL), network, storage, security, and management technologies
- Experience with IT transformation – data center consolidations and migration
- ITIL (foundational level, but exposure to more detail than foundation is often necessary)
- Experience working in and securing environments meeting PCI DSS 3.x a plus
Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.
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