<div>Edify’s mission is to improve and expand sustainable Christ-centered education globally. Edify is a non-profit organization registered in the U.S. since 2009 and now has operations in 14 countries: Bolivia, Burkina Faso, Dominican Republic, Ecuador, El Salvador, Ethiopia, Ghana, Guatemala, Liberia, Panama, Peru, Rwanda, Sierra Leone, and Uganda. Edify is focused on 3 key resources:</div><ul><li><strong>Training </strong>of school leaders and teachers to develop Christ-like character in students, and training school leaders to manage and grow their schools effectively.</li><li><strong>Loan Capital </strong>to expand and improve school facilities.</li><li><strong>Education Technology </strong>to enhance learning outcomes and employability.</li></ul>

<div><strong>Organization Summary:</strong></div><div>Edify’s mission is to improve and expand sustainable Christ-centered education globally. Edify is a non-profit organization registered in the U.S. since 2009 and now has operations in 14 countries: Bolivia, Burkina Faso, Dominican Republic, Ecuador, El Salvador, Ethiopia, Ghana, Guatemala, Liberia, Panama, Peru, Rwanda, Sierra Leone, and Uganda. Edify is focused on 3 key resources:</div><div>&nbsp;</div><ul><li><strong>Training </strong>of school leaders and teachers to develop Christ-like character in students, and training school leaders to manage and grow their schools effectively.</li><li><strong>Loan Capital </strong>to expand and improve school facilities.</li><li><strong>Education Technology </strong>to enhance learning outcomes and employability</li></ul><div><br></div><div><em>Learn more at</em> <em>www.edify.org</em></div><div><br></div><div>Position Start Date: November 1,&nbsp; 2024</div><div>Location: Remote - US</div><div>Reports To: Chase Ketchum - Director of IT</div><div><br></div><ul><li>6+ years of experience as Salesforce Administrator/Consultant</li><li>Advanced SFDC Administrator Certification (required)</li><li>Platform App Builder (preferred)</li><li>Sales Cloud Consultant (preferred)</li></ul><div><br></div><div><strong>Work Environment:</strong></div><div><br></div><div>This position will be a full-time position based in the US, reporting to the Director of IT. &nbsp; The atmosphere of Edify is one where you can expect to perform widely varied tasks across various fields of technology. There will also be collaboration with Edify’s global team in the other countries where Edify operates.</div><div><br></div><div><strong>Job Summary:&nbsp;</strong></div><div><br></div><div>As a Senior Salesforce Administrator, you will be a key player at Edify. We seek a proactive individual to help us consistently improve and enhance our Salesforce platform. This involves gathering requirements and feedback, designing scalable best practice solutions, and managing the product roadmap. The user experience on our Salesforce platform is crucial to us, so the Senior Salesforce Administrator should enjoy all aspects of user management, including handling support tickets, providing training, and designing solutions with user satisfaction as a top priority.</div><div><br></div><div>We are looking for someone with a deep understanding of the Salesforce platform who can quickly comprehend our current setup and our organization’s objectives and identify areas for improvement. The Senior Salesforce Administrator should be comfortable with change management and governance and communicate, prioritize, and manage all aspects of a Salesforce project. The ideal candidate will be adept at engaging with stakeholders at all levels, translating technical information into layman’s terms, and clearly explaining design options and their potential impact.</div><div><br></div><div><strong>Primary Responsibilities:&nbsp;</strong></div><div><br></div><div>This role involves a diverse set of responsibilities and is customer-oriented, including the following tasks:</div><ul><li>All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules</li><li>Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports</li><li>Understanding of basic triggers/Apex code knowledge</li><li>Sandbox environment management</li><li>DevOps/release management experience</li><li>Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience</li><li>Identify unused or underutilized platform features</li><li>Create a platform roadmap and define priorities, liaising with stakeholders</li><li>Own the communication of any platform changes to end users and stakeholders</li><li>Data management to improve Salesforce data quality, implementing rules and automation as needed</li><li>Proactive system maintenance, including Security Reviews, Release Updates, Health Check, and Optimizer</li><li>User support tickets</li><li>Monitor and improve user adoption</li><li>New user and ongoing user training</li><li>Technical documentation</li><li>Management of integrated applications and third-party suppliers, including e.g., Spanning, PDF Butler, Formyoula, FormAssembly, Mogli, Twilio, S-Drive, etc</li></ul><div><br></div><div><strong>Qualifications and Background:</strong></div><div><br></div><div>Required:</div><div><br></div><ul><li>6+ years of hands on&nbsp; experience as Salesforce Administrator/Consultant</li><li>Advanced SFDC Administrator Certification (required)</li><li>Platform App Builder (preferred)</li><li>Sales Cloud Consultant (preferred)</li><li>Additional Salesforce certifications</li></ul><div><br></div><div>Desirable:</div><ul><li>Bachelor’s/Postgraduate degree or professional qualification</li><li>Salesforce Administration hands-on experience with the NPSP and Salesforce Nonprofit Cloud</li></ul><div><br></div><div><strong>Knowledge, Skills, and Abilities:</strong></div><div><br></div><div>Required:</div><ul><li>A proactive attitude to platform enhancements</li><li>Designing scalable, best-practice solutions&nbsp;</li><li>Excellent relationship-building skills</li><li>Ability to liaise with stakeholders at all levels</li><li>Translating requirements into technical solutions</li><li>Experience in change management and governance</li><li>Training end users and key stakeholders</li><li>Technical documentation</li><li>Available and responsive to questions</li><li>Experience implementing Salesforce configuration changes</li><li>DevOps/release management experience</li><li>Personal confession of faith in Jesus Christ and commitment to Edify’s mission.&nbsp;</li><li>Living example of servant leadership, humility, and willingness to learn.&nbsp;</li><li>Passionate about Edify’s mission and alleviating global poverty.&nbsp;</li><li>High degree of integrity.</li><li>Excellent time management skills &amp; ability to take self-directed initiative to achieve goals.&nbsp;</li><li>Ability, willingness, and flexibility to learn.</li></ul><div><br></div><div>Desirable:</div><ul><li>Understanding of basic triggers/Apex code knowledge</li><li>Demonstrates continued personal/professional development&nbsp;</li><li>Active in the Salesforce community</li></ul><div><br></div><div><strong>Travel Expectations:&nbsp;</strong></div><div><br></div><div>Edify's annual staff conference rotates between US and international locations, requiring travel.&nbsp;</div><div><br></div><div><strong>Education Required:</strong></div><div><br></div><ul><li>Having a bachelor's degree is highly desirable.</li><li>A bachelor's degree in computer science or related field may be preferred.</li></ul><div><br></div><div><strong>Experience Required:</strong></div><div><br></div><ul><li>Must have spent at least three years working in a technical support role.</li><li>IT certifications demonstrating expertise are highly desirable (A+, Security +, Salesforce Admin, etc.)</li><li>Salesforce, Jira, Google Workspace, and RMM experience are highly preferred.</li></ul><div><br></div><div><strong>Minimum Requirements:</strong></div><div><br></div><ul><li>Personal confession of faith in Jesus Christ and commitment to Edify’s mission.&nbsp;</li><li>Living example of servant leadership, humility, and willingness to learn.&nbsp;</li><li>Passionate about Edify’s mission and alleviating global poverty.&nbsp;</li><li>High degree of integrity.</li><li>Excellent time management skills &amp; ability to take self-directed initiative to achieve goals.&nbsp;</li><li>Ability, willingness, and flexibility to learn.</li></ul><div><br><br></div><div><strong>Additional Information:</strong></div><div>Applications will be accepted for this position through October 2024</div>

Sr. Salesforce Administrator

<div><strong>ORGANIZATION SUMMARY</strong></div><div>Edify’s mission is to improve and expand sustainable Christ-centered education globally. Edify is a non-profit organization registered in the U.S. since 2009 and now has operations in 14 countries: Bolivia, Burkina Faso, Dominican Republic, Ecuador, El Salvador, Ethiopia, Ghana, Guatemala, Liberia, Panama, Peru, Rwanda, Sierra Leone, and Uganda. Edify is focused on 3 key resources:</div><div>&nbsp;</div><ul><li><strong>Training </strong>of school leaders and teachers to develop Christ-like character in students, and training school leaders to manage and grow their schools effectively.</li><li><strong>Loan Capital </strong>to expand and improve school facilities.</li><li><strong>Education Technology </strong>to enhance learning outcomes and employability.</li></ul><div>&nbsp;</div><div>&nbsp;</div><div><strong>Position Start Date:</strong>&nbsp; &nbsp;January 15, 2024</div><div><strong>Location:</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Remote (U.S. only)</div><div><strong>Reports To:</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Director of Marketing and Communications</div><div>&nbsp;</div><div>POSITION SUMMARY</div><div>We are looking for a top performing, high functioning Website Administrator and Designer who thrives in a fast-paced, innovative workplace. This position will play a crucial role in maintaining and optimizing Edify’s website and overall user experience. This role requires an analytical mind and a detailed understanding of Search Engine Optimization (SEO), website design, and Pay Per Click (PPC), as well as meticulous attention to detail, outstanding problem-solving skills, and a creative and collaborative mindset.</div><div>&nbsp;</div><div>A successful candidate will have an excellent understanding of content management systems (CMS) and technology infrastructures using CSS, web hosting, Google ads, and Security Audits. Top candidates will be comfortable troubleshooting the website and constantly improving the User Experience (UX) of the website. Reporting to the Director of Marketing and Communications, the Website Manager will work closely with the Marketing and Communications Team and the IT Team.</div><div>&nbsp;</div><div>SPECIFIC RESPONSIBILITIES</div><ul><li>Oversee the technical aspects of our website, ensuring optimal performance and seamless user experience</li><li>Implement effective SEO strategies to enhance website visibility and organic traffic</li><li>Manage and optimize PPC campaigns to drive targeted traffic</li><li>Creating and curating high-quality content that is engaging, informative, and relevant to our target audience.</li><li>Proactively conduct regular security audits in collaboration with our internal auditor to identify, assess, and remediate technical issues and security vulnerabilities, ensuring the integrity and protection of our systems and data.</li><li>Stay abreast of the latest web technologies and trends to ensure our website remains at the forefront of innovation</li><li>Collaborating with stakeholders across the organization to ensure a cohesive brand experience across all digital channels</li><li>Establish workflow for incoming requests and issues as well as prioritize, manage, and clearly communicate on all requests</li><li>Any other related job functions as required</li></ul><div>&nbsp;</div><div>EDUCATION REQUIRED</div><ul><li>Bachelors or Master’s Degree. Preferably in computer science, IT, or systems engineering.</li></ul><div>&nbsp;</div><div>EXPERIENCE DESIRED</div><ul><li>2-5 years of experience working in website design, UX, or IT</li><li>Experienced in effective communication and feedback</li><li>Experienced in website best practices</li><li>Experience in WordPress and Divi</li></ul><div>&nbsp;</div><div>REQUIREMENTS</div><ul><li>In-depth knowledge of SEO principles, website design best practices, and PPC campaign management</li><li>Expertise in CMS platforms and web technologies, including (but not limited to) CSS, web hosting, and Google Ads</li><li>Exceptional problem-solving and analytical skills to identify and resolve website issues</li><li>A meticulous eye for detail and a commitment to quality</li><li>Possesses exceptional communication and collaboration skills, enabling seamless integration with cross-functional teams and fostering productive partnerships with international colleagues.</li><li>Passion to help millions of students in underserved countries to obtain a quality Christ-centered education.</li><li>Efficient and persistent, with extensive experience managing diverse tasks and projects with minimal supervision.</li><li>Must be adaptable and have outstanding attention to detail</li><li>Excellent written, verbal and technology-based communication skills and telephone etiquette.</li><li>Creative problem-solver experienced in giving and receiving feedback.</li><li>Ability to represent the organization with excellence.</li><li>Utmost professionalism when dealing with confidential matters and with people inside and outside the organization.</li><li>Strong MS Office skill set (Outlook, Excel, PowerPoint, Word)</li><li>Proficiency with tools including Adobe suite programs and/or equivalent/relevant software, Google Services and familiarity with advanced smartphones.</li><li>Ability to travel.</li></ul>

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