<div>Servant Keeper reduces administrative burden for church &amp; non-profit leaders, enabling them to more meaningfully know and connect with their members.&nbsp; We are growing rapidly with an aim to be the go-to church management software and payments solution for small &amp; medium-sized churches and non-profits through innovative tailor-built features addressing the most critical user needs, above-and-beyond customer sales and support experiences, fair pricing, strong product reputation with extensive market visibility, and a highly capable and purpose-driven team.&nbsp; We are tight-knit and supportive, while accountable for doing everything we can to better serve our purpose.</div>

<div><strong>Who We Are&nbsp; </strong><br>Servant Keeper is on a mission to multiply ministry impact. <br>&nbsp;<br>We’re not just a software company — we’re a mission partner to the 30,000+ churches and nonprofits we serve. Every feature we build, every phone call we make, and every relationship we nurture helps ministry leaders focus less on admin and more on what matters most — serving their people.&nbsp; <br>&nbsp;<br>Our software and support equip thousands of faith-based organizations with tools that are powerful, easy to use, and backed by a team that truly cares. We’re building toward an ambitious growth goal, and we’re doing it with passion and purpose.&nbsp; <br>&nbsp;<br>Our Core Values aren’t just wall art — they’re how we operate:&nbsp; <br>&nbsp;<br>🙌 Servant Heart – We lead by serving first&nbsp; <br>💪 Grit – We find a way, even when it’s hard&nbsp; <br>🚀 Never Satisfied – We improve relentlessly&nbsp; <br>🤝 Community – We are better together&nbsp; <br>✅ Do What You Say – Integrity is non-negotiable&nbsp; <br>&nbsp;<br><strong>What You’ll Do&nbsp; </strong><br>&nbsp;<br>As a Customer Success Manager (CSM), you will drive growth within our current customer base by joining one of our Success teams focusing on attaching giving, increasing giving volume or identifying upsell opportunities for our ministry partners. You will work closely with our partners to develop relationships, understand needs, identify opportunities for expansion, and provide solutions that enhance their overall success with our ChMS and Giving solutions. As a CSM at Servant Keeper, culture and compassion are paramount - you will work directly with church &amp; non-profit leaders and staff to identify their needs and share how our solution and partnership will help their ministry to thrive. You’ll do this by collaborating and engaging cross-functionally:&nbsp;<br><br></div><ul><li>Work closely with Sales, Support, Marketing, and Product teams to align on strategies, share insights, and ensure partner success across departments.&nbsp;</li><li>Participate in cross-functional initiatives to improve partner experiences and streamline upsell processes.&nbsp;<br><br></li></ul><div>You will initially focus on one of the following areas:&nbsp;<br><br>1. Attach Giving to Existing ChMS Partners&nbsp;</div><ul><li>Actively manage a reactive and proactive giving attachment pipeline to help exiting partners reach their ministries financial goals.&nbsp;</li></ul><div>2. Increase Giving Volume&nbsp;</div><ul><li>Engage partners to help grow their ministry by increasing overall giving volume. &nbsp;</li><li>Collaborate to develop strategies to future driving giving attachment and usage.&nbsp;</li></ul><div>3. Upsell &amp; Expand Current Partner Relationships&nbsp;</div><ul><li>Manage a reactive and proactive upsell and add-on pipeline respond in a timely and effective manner by discovering partner needs and selecting additional products to drive value for their ministry.&nbsp;</li><li>Develop and maintain strong relationships with key decision-makers, leveraging those connections to secure new business and additional product adoption.&nbsp;<br><br></li></ul><div><br><strong>What You Bring &nbsp;<br></strong><br></div><ul><li>Proven experience in customer success, sales, or account management, ideally with a focus on upselling or expansion.&nbsp;</li><li>Strong understanding of giving products or services (experience in nonprofit, church, or faith-based sectors is a plus).&nbsp;</li><li>Excellent communication and presentation skills, with the ability to create and deliver impactful webinar content.&nbsp;</li><li>Highly organized with the ability to manage multiple partner relationships and projects simultaneously.&nbsp;</li><li>Results-oriented mindset with a track record of driving growth and achieving sales goals.&nbsp;</li><li>Proficient in CRM systems and sales tools (e.g., Salesforce, HubSpot) and webinar platforms (e.g., Zoom, GoToWebinar).&nbsp;<br><br></li></ul><div><strong>What You Get &nbsp;<br></strong><br></div><ul><li>A mission-driven role where your work truly matters &nbsp;</li><li>Competitive pay&nbsp;</li><li>A team that’s purpose-first and people-always&nbsp;</li><li>For Full-Time Employees:&nbsp;</li><li>Unlimited Paid Time Off&nbsp;</li><li>Competitive medical, dental, and vision insurance&nbsp;</li><li>Short term and Long Term disability insurance&nbsp;</li><li>Life insurance&nbsp;</li><li>HSA and FSA options&nbsp;</li><li>401(k) with company match&nbsp;</li><li>Access to wellness resources&nbsp;</li></ul>

Customer Success Manager

<div>&nbsp;<strong>HR/Office Administrator&nbsp;<br></strong><br></div><div><strong>Location: </strong>Remote (proximity to Lock Haven, PA or Pittsburgh, PA preferred)&nbsp;</div><div><strong>Apply By: </strong>Rolling&nbsp;</div><div><strong>Salary: </strong>$45-60k (based on experience)&nbsp;</div><div><strong>Hours</strong>: Full-Time (40 hours per week Monday through Friday)&nbsp;</div><div><strong>Apply At: </strong>&nbsp;https://servantkeeperllc.applytojob.com/apply/CYiXjO1uzs/HROffice-Administrator</div><div><br><strong>Who We Are&nbsp;</strong></div><div>Servant Keeper is on a mission to multiply ministry impact.&nbsp;<br>&nbsp;<br>We’re not just a software company — we’re a mission partner to the 30,000+ churches and nonprofits we serve. Every feature we build, every phone call we make, and every relationship we nurture helps ministry leaders focus less on admin and more on what matters most — serving their people.&nbsp;<br>&nbsp;<br>Our software and support equip thousands of faith-based organizations with tools that are powerful, easy to use, and backed by a team that truly cares. We’re building toward an ambitious growth goal, and we’re doing it with passion and purpose.&nbsp;</div><div><br><strong>Our Core Values&nbsp;</strong></div><div>🙌 Servant Heart – We lead by serving first</div><div>💪 Grit – We find a way, even when it’s hard</div><div>🚀 Never Satisfied – We improve relentlessly</div><div>🤝 Community – We are better together</div><div>✅ Do What You Say – Integrity is non-negotiable</div><div><br><strong>What You’ll Do&nbsp;</strong></div><div>As our HR/Office Administrator, you will help keep Servant Keeper’s team organized, supported, and running smoothly. You will play a key role in HR, finance, and office operations — ensuring our team can focus on serving ministries effectively.&nbsp;</div><div><br><strong>Human Resources&nbsp;</strong></div><ul><li>Run bi-weekly payroll&nbsp;</li><li>Maintain accurate records in our HR management and payroll system&nbsp;</li><li>Manage benefits and coordinate with third-party benefits providers&nbsp;</li><li>Set up and monitor employee training courses in our learning management system&nbsp;</li><li>Lead onboarding for new team members and offboarding for exiting team members&nbsp;</li><li>Support hiring managers with recruiting and evaluation&nbsp;</li><li>Partner with the executive team to establish and enforce company policies&nbsp;</li><li>Lead performance management processes&nbsp;</li><li>Support employee relations needs with professionalism and discretion&nbsp;</li><li>Address payroll-related and company-related tax questions&nbsp;</li></ul><div><strong><br>Office Management&nbsp;</strong></div><ul><li>Purchase office supplies and coordinate office services&nbsp;</li><li>Communicate with landlord regarding utilities and building needs&nbsp;</li><li>Organize company events, including our monthly MAD Monday and our annual Collaboration Week&nbsp;</li><li>Maintain company calendar&nbsp;</li><li>Provide administrative support to the CEO and executive team&nbsp;</li></ul><div><strong><br>What You Bring&nbsp;</strong></div><ul><li>Genuine interest in serving faith-based organizations&nbsp;</li><li>Strong organizational skills with sharp attention to detail&nbsp;</li><li>High level of trustworthiness and discretion&nbsp;</li><li>Ability to proactively solve problems&nbsp;</li><li>Clear and confident communication skills&nbsp;</li><li>Self-motivation and ownership mindset&nbsp;</li><li>Basic knowledge of benefits preferred&nbsp;</li><li>Comfort with payroll systems, HR tools, and Microsoft Office applications&nbsp;</li></ul><div><strong><br>What You Get&nbsp;</strong></div><ul><li>Mission-driven role where your work truly matters&nbsp;</li><li>Competitive compensation&nbsp;</li><li>Unlimited Paid Time Off&nbsp;</li><li>Medical, dental, and vision insurance&nbsp;</li><li>Life and disability insurance&nbsp;</li><li>HSA and FSA options&nbsp;</li><li>401(k) with company match&nbsp;</li><li>Access to wellness resources&nbsp;</li><li>Purpose-first, people-always team culture&nbsp;</li></ul><div><br></div>

HR/Office Administrator

<div><strong>Location</strong>: Remote / Hybrid <br><br>Must be able to work from <strong>9am-5:30pm ET Monday through Friday</strong><br><br><strong><em>Who We Are</em></strong> <br>Servant Keeper is on a mission to multiply ministry impact. <br><br>We’re not just a software company — we’re a mission partner to the 30,000+ churches and nonprofits we serve. Every feature we build, every phone call we make, and every relationship we nurture helps ministry leaders focus less on admin and more on what matters most — serving their people. <br><br>Our software and support equip thousands of faith-based organizations with tools that are powerful, easy to use, and backed by a team that truly cares. We’re building toward an ambitious growth goal, and we’re doing it with passion and purpose. <br><br>Our Core Values aren’t just wall art — they’re how we operate: <br>🙌 Servant Heart – We lead by serving first <br>💪 Grit – We find a way, even when it’s hard <br>🚀 Never Satisfied – We improve relentlessly <br>🤝 Community – We are better together <br>✅ Do What You Say – Integrity is non-negotiable <br><br><strong><em>What You’ll Do </em></strong><br>As a Sales Assistant, you’ll be the warm welcome and steady engine behind our sales and upsell motions. You’ll often handle the first interaction many ministry leaders have with our brand and ensure every handoff is smooth, timely, and relational. You’ll support our Sales Lead and Account Executives with research, organization, and insight — helping us scale our reach with excellence. <br><br>You will: <br>- Manage inbound sales calls and be the front-line voice of Servant Keeper <br>- Qualify leads and move them into the appropriate pipeline <br>- Assist with lead research, email campaigns, and screening calls <br>- Keep Salesforce tidy and accurate with up-to-date notes <br>- Participate in sales meetings and provide feedback from the front lines <br>- Bring positive energy, precision, and a deep sense of mission <br><br><strong><em>What You Bring </em></strong><br>- Passion for ministry and heart for service <br>- Strong communication and interpersonal skills <br>- Detail-oriented with excellent task management abilities <br>- Proactive and coachable — hungry to grow <br>- Track record of meeting goals and driving results <br>- Experience with Salesforce or similar CRM systems <br><br><strong><em>What You Get </em></strong><br>- A mission-driven role where your work truly matters&nbsp;<br>- $20/hour, 40 hours per week<br>- Medical, dental, and vision insurance&nbsp;<br>- Paid time off<br>- Life and disability insurance&nbsp;<br>- HSA and FSA options&nbsp;<br>- 401(k) with company match&nbsp;<br>- Access to wellness resources&nbsp;<br>- A team that’s purpose-first and people-always&nbsp;</div>

Sales Assistant

<div><strong>Location: <br></strong>Remote / Hybrid&nbsp; <br><br><strong>Pay Rate:<br></strong>$25/hour as 1099<br>OR<br>$20/hour as Full-Time<br><br><strong>Hours:<br></strong><em>Seasonal</em>: Monday through Thursday, 4-24 hours per week, between Fall 2025 to Spring 2026<br><em>Full-Time Hours</em>: 40 hours per week Monday through Friday<br><br><strong>Who We Are <br></strong>Servant Keeper is on a mission to multiply ministry impact.<br><br>We’re not just a software company — we’re a mission partner to the 30,000+ churches and nonprofits we serve. Every feature we build, every phone call we make, and every relationship we nurture helps ministry leaders focus less on admin and more on what matters most — serving their people. <br><br>Our software and support equip thousands of faith-based organizations with tools that are powerful, easy to use, and backed by a team that truly cares. We’re building toward an ambitious growth goal, and we’re doing it with passion and purpose. <br><br>Our Core Values aren’t just wall art — they’re how we operate: <br><br>🙌 Servant Heart – We lead by serving first <br>💪 Grit – We find a way, even when it’s hard <br>🚀 Never Satisfied – We improve relentlessly <br>🤝 Community – We are better together <br>✅ Do What You Say – Integrity is non-negotiable <br><br><strong>What You’ll Do </strong><br>As a Help Desk Agent, you are driven to ensure the success of our customers across the country. You are willing to go the extra mile to ensure that every single customer you interact with receives quick solutions to their problems.<br><br><strong>You will:</strong><br>-Provide exceptional customer service, primarily over the phone-- guiding partners through solutions, allowing them to return to work faster<br>- Assist customers by providing accurate product information and addressing questions or concerns in a helpful and professional manner<br>- Collaborate cross-functionally with other departments<br>- Show up with heart, hustle, and humility <br><br><strong>What You Bring <br></strong>- Genuine interest in serving faith-based organizations <br>- Clear, confident communication with strong listening skills <br>- Organization and self-motivation with sharp attention to detail <br>- Basic computer operations, Microsoft Windows &amp; Office applications<br><br><strong>What You Get <br></strong>- A mission-driven role where your work truly matters&nbsp;<br>- Competitive pay<br>- A team that’s purpose-first and people-always<br>- For Full-Time Employees:<br>-&nbsp; &nbsp; Vacation and Sick time accrual / Paid Time Off<br>-&nbsp; &nbsp; Medical, dental, and vision insurance<br>-&nbsp; &nbsp; Life and disability insurance<br>-&nbsp; &nbsp; HSA and FSA options<br>-&nbsp; &nbsp; 401(k) with company match<br>-&nbsp; &nbsp; Access to wellness resources</div>

Help Desk Agent

<div><strong>Location: <br></strong>Remote / Hybrid <br><strong>Apply By: <br></strong>Rolling <br><strong>Pay Rate:<br></strong>$20-22/hour<br><br><strong>Who We Are <br></strong>Servant Keeper is on a mission to multiply ministry impact.<br><br>We’re not just a software company — we’re a mission partner to the 30,000+ churches and nonprofits we serve. Every feature we build, every phone call we make, and every relationship we nurture helps ministry leaders focus less on admin and more on what matters most — serving their people. <br><br>Our software and support equip thousands of faith-based organizations with tools that are powerful, easy to use, and backed by a team that truly cares. We’re building toward an ambitious growth goal, and we’re doing it with passion and purpose. <br><br>Our Core Values aren’t just wall art — they’re how we operate: <br><br>🙌 Servant Heart – We lead by serving first <br>💪 Grit – We find a way, even when it’s hard <br>🚀 Never Satisfied – We improve relentlessly <br>🤝 Community – We are better together <br>✅ Do What You Say – Integrity is non-negotiable <br><br><strong>What You’ll Do </strong><br>As a Help Desk Agent, you are driven to ensure the success of our customers across the country. You are willing to go the extra mile to ensure that every single customer you interact with receives quick solutions to their problems.<br><br><strong>You will:</strong><br>- Provide exceptional customer service, primarily over the phone-- guiding partners through solutions, allowing them to return to work faster<br>- Assist customers by providing accurate product information and addressing questions or concerns in a helpful and professional manner<br>- Collaborate cross-functionally with other departments<br>- Work at the office 2-3 times per month if you live within a 50-mile radius of the main office in Lock Haven, PA <br>- Show up with heart, hustle, and humility <br><br><strong>What You Bring </strong><br>- Genuine interest in serving faith-based organizations&nbsp;<br>- Clear, confident communication with strong listening skills&nbsp;<br>- Organization and self-motivation with sharp attention to detail&nbsp;<br>- Basic computer operations, Microsoft Windows &amp; Office applications</div>

<div><strong>Who We Are&nbsp;</strong></div><div>Servant Keeper is on a mission to multiply ministry impact.&nbsp;<br><br></div><div>We’re not just a software company — we’re a mission partner to the 30,000+ churches and nonprofits we serve. Every feature we build, every phone call we make, and every relationship we nurture helps ministry leaders focus less on admin and more on what matters most — serving their people.&nbsp;<br><br></div><div>Our software and support equip thousands of faith-based organizations with tools that are powerful, easy to use, and backed by a team that truly cares. We’re building toward an ambitious growth goal, and we’re doing it with passion and purpose.&nbsp;<br><br></div><div>Our Core Values aren’t just wall art — they’re how we operate:&nbsp;<br>🙌 Servant Heart – We lead by serving first&nbsp;<br>💪 Grit – We find a way, even when it’s hard&nbsp;<br>🚀 Never Satisfied – We improve relentlessly&nbsp;<br>🤝 Community – We are better together&nbsp;<br>✅ Do What You Say – Integrity is non-negotiable&nbsp;<br><br></div><div><strong>What You’ll Do&nbsp;</strong></div><div>As an Account Executive, you’ll be the tip of the spear in bringing our solutions to churches and nonprofits across the country. You’ll connect with ministry leaders every day — listening, advising, and guiding them toward tools that truly lighten their load and help their communities flourish.&nbsp;<br><br></div><div>You will:&nbsp;<br>- Manage a high-velocity pipeline and consistently hit 80%+ of quota&nbsp;<br>- Lead meaningful sales conversations via phone, video conference, and email&nbsp;<br>- Help ministry leaders uncover pain points and explore our solutions&nbsp;<br>- Keep CRM (Salesforce) data clean, organized, and forecast-ready&nbsp;<br>- Collaborate cross-functionally with marketing, onboarding, and support&nbsp;<br>- Show up with heart, hustle, and humility&nbsp;<br><br></div><div><strong>What You Bring&nbsp;</strong></div><div>- 3–5 years of experience in B2B SaaS sales (low ACV, high volume)&nbsp;<br>- Consistent top-performer with an ownership mindset&nbsp;<br>- Genuine interest in serving faith-based organizations&nbsp;<br>- Clear, confident communicator with strong listening skills&nbsp;<br>- Organized and self-motivated with sharp attention to detail&nbsp;<br>- Proficiency with Salesforce or other CRM systems&nbsp;<br><br></div><div><strong>What You Get&nbsp;</strong></div><div>- A mission-driven role where your work truly matters&nbsp;<br>- Competitive base salary + commission&nbsp;<br>- Unlimited PTO&nbsp;<br>- Medical, dental, and vision insurance&nbsp;<br>- Life and disability insurance&nbsp;<br>- HSA and FSA options&nbsp;<br>- 401(k) with company match&nbsp;<br>- Access to wellness resources&nbsp;<br>- A team that’s purpose-first and people-always</div>

Account Executive

<div>Location: Remote / Hybrid&nbsp;</div><div>Apply By: Rolling&nbsp;<br><br></div><div><strong><em>Who We Are</em></strong>&nbsp;</div><div>Servant Keeper is on a mission to multiply ministry impact.&nbsp;<br><br></div><div>We’re not just a software company — we’re a mission partner to the 30,000+ churches and nonprofits we serve. Every feature we build, every phone call we make, and every relationship we nurture helps ministry leaders focus less on admin and more on what matters most — serving their people.&nbsp;<br><br></div><div>Our software and support equip thousands of faith-based organizations with tools that are powerful, easy to use, and backed by a team that truly cares. We’re building toward an ambitious growth goal, and we’re doing it with passion and purpose.&nbsp;<br><br></div><div>Our Core Values aren’t just wall art — they’re how we operate:&nbsp;<br>🙌 Servant Heart – We lead by serving first&nbsp;<br>💪 Grit – We find a way, even when it’s hard&nbsp;<br>🚀 Never Satisfied – We improve relentlessly&nbsp;<br>🤝 Community – We are better together&nbsp;<br>✅ Do What You Say – Integrity is non-negotiable&nbsp;<br><br></div><div><strong><em>What You’ll Do&nbsp;</em></strong></div><div>As a Sales Assistant, you’ll be the warm welcome and steady engine behind our sales motion. You’ll often handle the first interaction many ministry leaders have with our brand and ensure every handoff is smooth, timely, and relational. You’ll support our Sales Lead and Account Executives with research, organization, and insight — helping us scale our reach with excellence.&nbsp;<br><br></div><div>You will:&nbsp;<br>- Manage inbound sales calls and be the front-line voice of Servant Keeper&nbsp;<br>- Qualify leads and move them into the appropriate pipeline&nbsp;<br>- Assist with lead research, email campaigns, and screening calls&nbsp;<br>- Keep Salesforce tidy and accurate with up-to-date notes&nbsp;<br>- Participate in sales meetings and provide feedback from the front lines&nbsp;<br>- Bring positive energy, precision, and a deep sense of mission&nbsp;<br><br></div><div><strong><em>What You Bring&nbsp;</em></strong></div><div>- Passion for ministry and heart for service&nbsp;<br>- Strong communication and interpersonal skills&nbsp;<br>- Detail-oriented with excellent task management abilities&nbsp;<br>- Proactive and coachable — hungry to grow&nbsp;<br>- Track record of meeting goals and driving results&nbsp;<br>- Experience with Salesforce or similar CRM systems&nbsp;<br><br></div><div><strong><em>What You Get&nbsp;</em></strong></div><div>- A mission-driven role where your work truly matters&nbsp;<br>- $40,000–$50,000 base salary (based on experience)&nbsp;<br>- Unlimited PTO&nbsp;<br>- Medical, dental, and vision insurance&nbsp;<br>- Life and disability insurance&nbsp;<br>- HSA and FSA options&nbsp;<br>- 401(k) with company match&nbsp;<br>- Access to wellness resources&nbsp;<br>- A team that’s purpose-first and people-always&nbsp;</div>

<div><strong>What Servant Keeper is All About </strong><em>Are you the right person for our team?</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for the churches and nonprofits we serve. We reduce administrative burden for the leaders of faithbased and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and engaging their members.<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033 out of a market size of 350,000 Christian churches in the U.S. We aim to be the go-to church management software and payments solution for small- &amp; medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.<br><br>Our Core Values are having a servant heart, exercising grit to get more done with less, being never satisfied with the status quo, engaging in our community, and to do what<br>you say you are going to do.<br><br>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody the Core Values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>The Director of Sales will report to the CEO and own responsibility for converting leads and driving revenue generation from net-new customers. You are obsessed with understanding the needs of customers and addressing their most painful challenges. You are a methodical, detail-oriented sales leader who focuses on developing and leading a best-in-class sales team. You are hands-on and “in the weeds” to support your team. You run a tight and rigorous process and hold yourself and your team accountable for hitting goals. You manage the pipeline with focus and intensity, creating an environment where confidence in future performance is always high.<br><br>You’ll develop a broad and deep understanding of our customers, the marketplace, our product, our competitors, and how to evangelize the value we offer that helps small and medium sized ministries thrive. Of course, you won’t work alone; as a values-based servant leader, you will work with a small, passionate, and dedicated team across the business at Servant Keeper.&nbsp;<br><br>Your responsibilities will include, though not necessarily be limited to, the following:</div><ul><li>Manage the existing Sales team (3 AEs, 1 BDR, and 1 Rev Ops) and expand as necessary to more than double recurring revenue generation over the next 3 years</li><li>Build and continually improve Servant Keeper’s sales processes and motions to maximize conversion of MQLs in a high-volume, low ACV (~$1-3k ACV), 30-60 day sales cycle environment</li><li>Closely support the AEs in the sales team, joining sales calls as required to coach, mentor, train, and upskill, driving performance improvement</li><li>Provide weekly, monthly, and quarterly performance updates and forecasts to the senior management team</li><li>Establish accountability within the sales function by developing appropriate targets and coordinating compensation and progression plans that reward achievement</li><li>Develop, implement, and oversee robust processes for new business development and outbound lead generation that optimize efficiency</li><li>As necessary, develop any sales assets required by the team</li><li>Ensure we are listening to the market and that customer feedback from the sales process is fed into the product organization</li></ul><div><br><strong>Requirements:</strong></div><ul><li>3+ years of progressive experience and demonstrated success leading a sales team, with a track record of growing recurring revenue in B2B SaaS sales</li><li>Successfully led a sales team through a transition to value-based selling in a small ACV, high volume environment</li><li>Experience in a high-volume SaaS organization, ideally with a focus on building revenue with ministries, non-profits, and/or mission-minded organizations</li><li>Demonstrated experience building, inspiring, and managing a high-performing sales team in a high-growth environment while driving cross-functional processes</li><li>Experience and capability in using SalesForce CRM to optimize sales process, visibility, and efficiency</li><li>Nice to have: Experience with RingCentral communications system, RingSense revenue intelligence tool, and SalesForce Sales Engagement tool</li></ul>

Director of Sales

<div><strong>What Servant Keeper is All About</strong> <em>Are you the right person for our team?&nbsp;</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for the ministries we serve. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.&nbsp;<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to be the go-to church management software and payments solution for small- and medium-sized ministries. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.<br><br>Our Core Values are having a servant heart, exercising grit to get more done with less, being never satisfied with the status quo, engaging in our community, and to do what you say you are going to do. Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody the Core Values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>The Marketing Manager will own responsibility for lead generation and customer communications. You are a customer and brand evangelist and methodical, results-driven marketing leader. You have strong technical skills and the ability to perform hands-on marketing tasks, while also considering the big picture and planning through the details to execute through others effectively. You’ll develop a broad and deep understanding of the marketplace, our competitors, and how to baseline and grow our market footprint to be the solution of choice. You will strategize, manage campaigns, and oversee the marketing team while also executing tactical marketing tasks as needed. Inherently, you are a polished and relatable communicator, with an innate ability to inspire team members and external agencies to exceed goals and deliver results. Of course, you don’t work alone; as a values-based servant leader, you will work with teams and leaders across our organization to ensure we knock it out of the park on our revenue goals!<br><br><strong>Responsibilities<br></strong><em>Strategic Leadership</em></div><ul><li>Develop, implement, and oversee comprehensive marketing strategies that align with the company's ambitious growth goal of doubling recurring revenue over the next 3 years</li><li>Lead and manage a team of marketing professionals (including external agencies) to ensure smooth execution of marketing initiatives</li><li>Collaborate with cross-functional teams including sales, product, and customer service to increase product usage, drive brand awareness, and generate leads</li><li>Manage marketing budgets, allocate resources effectively, and measure ROI of marketing activities</li><li>Plan, execute, and measure success of multi-channel marketing campaigns (email, social media, PPC, SEO, and content marketing)</li><li>Analyze performance metrics to make data-driven decisions, optimizing campaigns for lead generation and conversion</li><li>Ensure consistent branding and messaging across all materials and channels</li><li>Make recommendations to pricing and packaging, product improvements, and account management strategies to maximize revenue opportunity</li><li>Serve as a key company leader - be a culture evangelist, motivate the broader team, propel cross- functional communication, engage in quarterly/annual planning sessions, drive company strategy</li></ul><div><br><em>Content &amp; Creative Oversight</em></div><ul><li>Oversee the development of marketing collateral, including blogs, webinars, whitepapers, case studies, emails, social media content, and more</li><li>Ensure the consistency of the brand’s voice and tone across all content and communication channels</li></ul><div><br><em>Technical Marketing Execution (as needed)</em></div><ul><li>Use CRM tools and marketing automation platforms (Salesforce and Pardot) to track leads, measure engagement, support the sales team’s weekly cadences, and manage email marketing</li><li>Use Webflow to make necessary edits to the website as the need arises; also work with our external design agency to make more extensive changes to the website</li><li>Manage SEO efforts, including keyword research, on-page optimization, link building&nbsp;and content updates</li><li>Set up and optimize Google Ads, Facebook Ads, and other PPC campaigns</li></ul><div><br><strong>Requirements</strong></div><ul><li>Experience: 5+ years in marketing, with at least 2 years in a managerial role and a track record of expanding brand awareness, lead generation, and product usage</li><li>Technical Marketing skills:<ul><li>Proficient in digital marketing tools (Google Analytics, AdWords, Facebook Ads Manager)</li><li>Experienced with CRM and marketing automation platforms (e.g., HubSpot, Salesforce, Pardot)</li><li>Strong understanding of SEO/SEM strategies</li><li>Experience with graphic design tools (e.g., Adobe Creative Suite, Canva) or basic video editing skills</li><li>Prior experience in a high-volume B2B marketing or SaaS environment, ideally with a focus on ministries, non-profits, and/or mission-minded organizations</li></ul></li><li>Analytical Mindset: Strong ability to interpret data and make data-driven decisions</li><li>Creativity: Proven ability to develop creative, engaging campaigns</li><li>Communication Skills: Strong verbal and written communication skills</li><li>Project Management: Ability to juggle multiple projects and timelines effectively</li><li>Team Leadership: Demonstrated experience in building, inspiring, and managing a high-performing marketing team in a high-growth environment while driving cross-functional processes</li><li>Business skills: Exceptional strategic planning, business acumen, leadership, communication, and relationship skills</li></ul><div><br><strong>Benefits</strong></div><ul><li>Mission-driven company and team</li><li>Competitive salary (commensurate with experience)</li><li>Unlimited PTO</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>401(k) plan with match</li><li>Wellness resources</li></ul>

Marketing Manager

<div><strong>What Servant Keeper is All About</strong><em> Are you the right person for our team?&nbsp;</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for the churches and nonprofits we serve. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.&nbsp;<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033 out of a market size of 350,000 Christian churches in the U.S. We aim to be the go-to church management software and payments solution for small- and medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.<br><br>Our Core Values are having a servant heart, exercising grit to get more done with less, being never satisfied with the status quo, engaging in our community, and to do what you say you are going to do.<br><br>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody the Core Values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>The Director of Sales will report to the CEO and own responsibility for revenue generation deriving from new business. You are a customer and brand evangelist and methodical sales leader who focuses on<br>growing and scaling a world-class sales team. You consider the big picture and plan through the details to execute through others effectively, and you are hands-on and “in the weeds” to support your team and goals. You’ll develop a broad and deep understanding of the marketplace, our competitors, and how to baseline and grow our market footprint to be the solution of choice. Inherently, you are a polished<br>and relatable communicator, with high humility and an innate ability to inspire teams to exceed goals and deliver results. Of course, you don’t work alone; as a values-based servant leader, you will work with teams and leaders across our organization to ensure we knock it out of the park on our sales goals!<br><br>Your responsibilities will include, though not necessarily be limited to, the following:</div><ul><li>Manage the existing Sales team (4 AEs, 1 BDR, and 1 Rev Ops) and expand as necessary to more than double recurring revenue generation over the next 3 years</li><li>Continually iterate on the most optimal activities/campaigns to maximize conversion of MQLs in a high-volume, low ACV (~$1-3k ACV), 30-60 day sales cycle environment</li><li>Establish strategy for revenue generation across all sales channels for new customers and continually improve sales processes and operations to achieve results every quarter</li><li>Generate revenue plans / targets and provide regular forecasts to the senior management team</li><li>Establish accountability within the sales function by developing appropriate targets and coordinating compensation and progression plans that reward achievement</li><li>Continually upskill the team through mentorship, training, and recruitment while implementing robust processes for new business development that optimize efficiency</li><li>Implement high-performance growth organization best practices, to include identifying ICP, developing simple/beautiful assets (e.g., sales deck, proposals), optimizing customer experience</li><li>Make recommendations to pricing and packaging, product improvements, and account management strategies to maximize revenue opportunity</li><li>Serve as a key company executive: be a culture evangelist, motivate the broader team, propel cross-functional communication, engage in quarterly planning sessions, drive company strategy</li></ul><div><br><strong>Requirements:</strong></div><ul><li>3+ years of progressive experience and demonstrated success leading a sales team, with a track record of growing recurring revenue in B2B SaaS sales</li><li>Successfully led a sales team through a transition to value-based selling in a small ACV, high volume environment</li><li>Experience in a high-volume SaaS organization, ideally with a focus on building revenue with ministries, non-profits, and/or mission-minded organizations</li><li>Demonstrated experience building, inspiring, and managing a high-performing sales team in a high-growth environment while driving cross-functional processes</li><li>Experience and capability in using SalesForce CRM to optimize sales and marketing activity</li><li>Exceptional strategic planning, business acumen, leadership, communication, and interpersonal skills</li><li>Nice to have: Experience with RingCentral communications system and RingSense revenue intelligence tool</li></ul><div><br><strong>Comp and Benefits</strong></div><ul><li>Mission-driven company and team</li><li>Base salary (commensurate with experience), plus bonus</li><li>Unlimited PTO</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>401(k) plan with match</li><li>Wellness resources</li></ul>

<div><strong>What Servant Keeper is All About</strong> <em>Are you the right person for our team?&nbsp;</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for the churches and nonprofits we serve. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.&nbsp;<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033 out of a market size of 350,000 Christian churches in the U.S. We aim to be the go-to church management software and payments solution for small- &amp;amp; medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.<br><br>Our Core Values are having a servant heart, exercising grit to get more done with less, being never satisfied with the status quo, engaging in our community, and to do what you say you are going to do. Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody our Core Values.<br><br><strong>What This Role is All Abou</strong>t <em>Is this the right seat for you?</em><br>As a Business Development Representative (BDR), you will report to the Director of Sales and play a pivotal role in expanding our customer base and promoting our mission-driven solutions. You will seek new business opportunities by contacting and developing relationships with front-line ministry leaders, helping them understand how our software can address their unique needs and support their goals. As a BDR at Servant Keeper, culture and compassion are paramount - you will work directly with church and non-profit leaders and staff to identify their needs and share how our solution and partnership will help their ministry to thrive and grow. If you are motivated, have great communication skills, are results-driven, and enjoy working in a team environment, we would like to meet you.<br><br><strong>Responsibilities</strong></div><ul><li>Source new sales opportunities through a high volume of outreach efforts, along with inbound lead follow-up, with the goal of booking consultation calls and demos for Account Executives</li><li>Qualify leads through cold calls and emails from marketing campaigns as sales opportunities</li><li>Continuously build, drive, and grow your pipeline of leads to achieve daily, monthly, and quarterly booked consultation targets</li><li>Contribute to timely and accurate lead forecasting by keeping detailed notes</li><li>Ensure accounts within Salesforce have up to date and accurate data while maintaining lead-to-opportunity records</li><li>Participate in all sales meetings and contribute ideas to improve the number and conversion of MQLs as a front-line connection to all leads</li></ul><div><br><strong>Requirements</strong></div><ul><li>Experience managing a high volume of outreach at a mission-driven company</li><li>Track record of achieving results and meeting lead conversion goals; have the desire to be a top performer</li><li>Heart for discovery, listening to and building relationships with church leaders and administrators to understand their needs</li><li>Excited to clearly and quickly present our value proposition by phone and email to prospects</li><li>Excellent verbal and written communications skills</li><li>Able to multitask, prioritize, and manage time effectively – organization is key</li><li>Experience with CRM platforms, preferably Salesforce</li><li>Nice-to-have: Experience working with a cloud-based phone system like RingCentral</li></ul><div><br><strong>Comp and Benefits</strong></div><ul><li>Mission-driven company and team</li><li>$40-45k base salary (commensurate with experience), plus commission</li><li>Unlimited PTO</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>401(k) plan with match</li><li>Forte SoulCare (comprehensive mental wellness platform)</li></ul>

Business Development Representative

<div>Title: Senior Full Stack Engineer<br>Location: Remote<br>Department: Engineering<br>Submission Deadline: Rolling<br>Email Resume to: techjobs@servantkeeper.com<br><br><strong>What SK is All About </strong><em>Are you the right person for our team?</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for our churches and nonprofits. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033.<br>We aim to be the go-to church management software and payments solution for small &amp;<br>medium-sized churches and nonprofits. Our flagship church management product has<br>tailor-built features that address the most critical needs for these organizations with best in<br>class customer service.<br><br>Our core values are having a servant heart, exercising grit to get more done with less, never<br>being satisfied with the status quo, engaging in our community, and doing what you say<br>you are going to do.<br><br>Working at Servant Keeper is not for everyone, but it might be for you if you share our<br>passion for serving ministries and embody the core values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>We’re looking for a Senior Full Stack Engineer to join our growing team and play a key role in<br>designing, developing, and maintaining our cutting-edge church management platform.<br>You’ll work closely with cross-functional teams to deliver high-quality, scalable solutions that serve ministries worldwide.<br><br>You will leverage your expertise in Vue (3), Node, and modern development practices, while<br>also applying your strong knowledge of SQL, API development, testing automation, and<br>cloud infrastructure on AWS (EC2, RDS, Kubernetes).<br><br><strong>Responsibilities</strong></div><ul><li>Design, develop, and maintain full-stack applications using Vue.js (front-end) and Node.js (back-end)</li><li>Build and optimize RESTful APIs</li><li>Design and maintain complex SQL database schemas and queries, ensuring scalability and performance</li><li>Implement automated testing strategies, including unit, integration, and end-to-end tests, to ensure code quality and reliability</li><li>Manage cloud infrastructure on AWS, including EC2, RDS, and Kubernetes, to deliver secure, scalable solutions</li><li>Collaborate with product managers, designers, and other engineers to deliver user-friendly, performant features</li><li>Mentor junior developers, provide technical guidance, and conduct code reviews</li><li>Continuously improve the deployment pipeline and CI/CD workflows to support seamless delivery</li><li>Guide architecture on new applications and complex features</li></ul><div><br><strong>Requirements</strong></div><ul><li>5+ years of experience in full-stack development with a modern web app development stack focused on Single Page Applications</li><li>Strong expertise in SQL and relational database design (PostgreSQL or MySQL preferred)</li><li>Proven experience in designing and building scalable APIs</li><li>Solid understanding of testing automation, including tools like Jest, Vitest, or Playwright</li><li>Experience managing cloud infrastructure using AWS EC2, RDS, and Kubernetes</li><li>Strong problem-solving skills and ability to work in a fast-paced environment</li><li>Able to work independently from well-defined project plans</li><li>Excellent communication skills and a collaborative mindset</li><li>Experience in building SaaS platforms and/or working with multi-tenant architectures</li><li>Knowledge of CI/CD tools like GitHub Actions, CircleCI, or Jenkins</li></ul><div><br><strong>Benefits</strong></div><ul><li>Mission driven company/team</li><li>Competitive salary and commissions</li><li>Unlimited paid time off</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>401(k) plan with match</li><li>Forte SoulCare (comprehensive mental wellness platform)</li></ul>

Senior Full Stack Engineer

<div><strong>What SK is All About</strong> <em>Are you the right person for our team?</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for our churches and nonprofits. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to be the go-to church management software and payments solution for small &amp;amp; medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best in class customer service.<br><br>Our core values are having a servant heart, exercising grit to get more done with less, never being satisfied with the status quo, enjoying our sense of community and to do what you say you are going to do.<br><br>Working at Servant Keeper is not for everyone but it might be for you if you share our passion for serving ministries and embody the core values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>This role will be at the forefront of rolling out an improved online giving experience across our current base of ~7,000 cloud ministry partners. We are looking for talented and competitive Account Managers who thrive in a high-volume short sales cycle environment. You’ll be responsible for upselling our exciting new integrated giving solution to the staff and volunteers that run churches and nonprofits. Your job won’t end there, you’ll also be tasked with ensuring these ministry partners are successfully onboarded and begin using the online giving solution to collect donations each week.<br><br>This effort is a high priority at the business and the specially formed team you are joining will have a startup vibe to facilitate moving fast. You’ll also have direct access to the leadership team to keep an open line of communication on progress and any blockers to getting your job done.<br><br>As an Account Manager at Servant Keeper, culture and compassion are paramount - you will work directly with front-line church &amp; non-profit leaders and staff to identify their giving needs and explain how our integrated solution will help their ministry meet their budget as more and more giving shifts online.<br><br>The compensation package for this position includes payment of a commission when ministry partners you are working with sign up for and use our giving solution. Your activity levels and performance will be tracked on a weekly, monthly, and quarterly basis to drive towards achieving 80% or more of your assigned goals. You will also participate in collaborative and spirited team meetings each week to report on the pipeline of partners you are working with, get advice from your peers and report on trends and blockers you are experiencing.<br><br>Requirements</div><ul><li>2+ years of experience in the church/non-profit sector (preferred but not required)</li><li>Track record of achieving results and hitting performance goals</li><li>Servant Heart for listening to and building relationships with ministry leaders</li><li>Ability to quickly and clearly present our product value</li><li>Excellent verbal and written communications skills</li><li>Able to multitask, prioritize, and manage time effectively</li></ul><div><br>Comp and Benefits</div><ul><li>Mission driven company and team</li><li>$40-50k base salary plus commission</li><li>Unlimited PTO (paid time-off)</li><li>Competitive medical, dental, and vision insurance</li><li>Short and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>401K plan</li><li>Wellness offering</li><li>Volunteer time off</li></ul>

Online Giving Account Manager

<div><strong>What SK is All About</strong> <em>Are you the right person for our team?</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for our churches and nonprofits. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to be the go-to church management software and payments solution for small &amp; medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best in class customer service.<br><br>Our core values are having a servant heart, exercising grit to get more done with less, never being satisfied with the status quo, engaging in our community, and doing what you say you are going to do.<br><br>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and embody the core values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>As an Account Executive (AE) at Servant Keeper, you will play a pivotal role in expanding our customer base and promoting our mission-driven solutions. You will engage directly with front-line church and nonprofit leaders, helping them understand how our software can address their unique needs and support their ministry goals. Your work will be instrumental in driving our growth and ensuring the success of the organizations we serve. As an AE at Servant Keeper, culture and compassion are paramount - you will work directly with church &amp; non-profit leaders and staff to identify their needs and share how our solution and partnership will help their ministry to thrive and grow.<br><br><strong>Responsibilities</strong></div><ul><li>Understand customer explicit/implicit needs and requirements, and communicate Servant Keeper’s value</li><li>Accomplish a high volume of outreach through calls and emails daily, weekly, and monthly</li><li>Close sales and achieve weekly, monthly, and quarterly activity levels and quotas</li><li>Continuously build, drive, and grow your pipeline to achieve sales results of assigned revenue quota</li><li>Contribute to timely and accurate revenue forecasts for your assigned territories and accounts through building opportunity pipeline</li><li>Offer sales partner insights to marketing and contribute to campaigns through outreach channels</li></ul><div><br><strong>Requirements</strong></div><ul><li>5+ years of experience selling high volume at a mission-driven company</li><li>Track record of achieving sales results and meeting revenue goals; have the desire to be a top performer</li><li>Heart for discovery, listening to and building relationships with church and nonprofit leaders and administrators to understand their needs</li><li>Excited to clearly and quickly present our value proposition by phone, web-conferencing, and email to a high volume of prospects</li><li>Excellent verbal and written communications skills</li><li>Able to multitask, prioritize, and manage time effectively - organization is key</li><li>Experience with CRM platforms like Salesforce</li></ul><div><br><strong>Benefits</strong></div><ul><li>Mission driven company/team</li><li>Competitive salary and commissions</li><li>Unlimited paid time off</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>Forte SoulCare (mentoring/therapy sessions)</li><li>401(k) plan</li></ul>

<div><strong>Location</strong>: Hybrid / Remote<br><strong>Submission deadline</strong>: Rolling<br><br><strong>What Servant Keeper is All About</strong> <em>Are you the right person for our team?</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for the ministries we serve. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to be the go-to church management software and payments solution for small- &amp; medium-sized ministries. Our<br>flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.<br><br>Our Core Values are having a servant heart, exercising grit to get more done with less, being never satisfied with the status quo, engaging in our community, and to do what you say you are going to do. Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody the Core Values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>The Marketing Manager will own responsibility for lead generation and customer communications. You are a customer and brand evangelist and methodical, results-driven marketing leader. You have strong technical skills and the ability to perform hands-on marketing tasks, while also considering the big picture and planning through the details to execute through others effectively. You’ll develop a broad and deep understanding of the marketplace, our competitors, and how to baseline and grow our market footprint to be the solution of choice. You will strategize, manage campaigns, and oversee the marketing team while also executing tactical marketing tasks as needed. Inherently, you are a polished and relatable communicator, with an innate ability to inspire team members and external agencies to exceed goals and deliver results. Of course, you don’t work alone; as a values-based servant leader, you will work with teams and leaders across our organization to ensure we knock it out of the park on our revenue goals!<br><br><strong>Responsibilities</strong><br><em>Strategic Leadership</em></div><ul><li>Develop, implement, and oversee comprehensive marketing strategies that align with the company's ambitious growth goal of doubling recurring revenue over the next 3 years</li><li>Lead and manage a team of marketing professionals (including external agencies) to ensure smooth execution of marketing initiatives</li><li>Collaborate with cross-functional teams including sales, product, and customer service to increase product usage, drive brand awareness, and generate leads</li><li>Manage marketing budgets, allocate resources effectively, and measure ROI of marketing activities</li><li>Plan, execute, and measure success of multi-channel marketing campaigns (email, social media, PPC, SEO, and content marketing)</li><li>Analyze performance metrics to make data-driven decisions, optimizing campaigns for lead generation and conversion</li><li>Ensure consistent branding and messaging across all materials and channels</li><li>Make recommendations to pricing and packaging, product improvements, and account management strategies to maximize revenue opportunity</li><li>Serve as a key company leader - be a culture evangelist, motivate the broader team, propel cross functional communication, engage in quarterly/annual planning sessions, drive company strategy</li></ul><div><br><em>Content &amp; Creative Oversight</em></div><ul><li>Oversee the development of marketing collateral, including blogs, webinars, whitepapers, case studies, emails, social media content, and more</li><li>Ensure the consistency of the brand’s voice and tone across all content and communication channels</li></ul><div><br><em>Technical Marketing Execution (as needed)</em></div><ul><li>Use CRM tools and marketing automation platforms (Salesforce and Pardot) to track leads, measure engagement, support the sales team’s weekly cadences, and manage email marketing</li><li>Use Webflow to make necessary edits to the website as the need arises; also work with our external design agency to make more extensive changes to the website</li><li>Manage SEO efforts, including keyword research, on-page optimization, link building and content updates</li><li>Set up and optimize Google Ads, Facebook Ads, and other PPC campaigns</li></ul><div><br><strong>Requirements</strong></div><ul><li>Experience: 5+ years in marketing, with at least 2 years in a managerial role and a track record of expanding brand awareness, lead generation, and product usage</li><li>Technical Marketing skills:<ul><li>Proficient in digital marketing tools (Google Analytics, AdWords, Facebook Ads Manager)</li><li>Experienced with CRM and marketing automation platforms (e.g., HubSpot, Salesforce, Pardot)</li><li>Strong understanding of SEO/SEM strategies</li><li>Experience with graphic design tools (e.g., Adobe Creative Suite, Canva) or basic video editing skills</li><li>Prior experience in a high-volume B2B marketing or SaaS environment, ideally with a focus on ministries, non-profits, and/or mission-minded organizations</li></ul></li><li>Analytical Mindset: Strong ability to interpret data and make data-driven decisions</li><li>Creativity: Proven ability to develop creative, engaging campaigns</li><li>Communication Skills: Strong verbal and written communication skills</li><li>Project Management: Ability to juggle multiple projects and timelines effectively</li><li>Team Leadership: Demonstrated experience in building, inspiring, and managing a high-performing marketing team in a high-growth environment while driving cross-functional processes</li><li>Business skills: Exceptional strategic planning, business acumen, leadership, communication, and relationship skills</li></ul><div><br><strong>Benefits</strong><br>• Mission-driven company and team<br>• Competitive salary (commensurate with experience)<br>• Unlimited PTO<br>• Competitive medical, dental, and vision insurance<br>• Short- and long-term disability<br>• Life insurance<br>• HSA and FSA options<br>• 401(k) plan with match<br>• Wellness resources</div>

<div><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>Our Billing Specialists are responsible for providing exceptional customer service, by phone and email, to<br>our customers. The Billing Specialist will assist customers to update billing subscriptions and account<br>records, and address questions or concerns in a helpful and professional manner. This position deals<br>front line with customers and must always represent the company and our customer service philosophy<br>with the utmost integrity.<br><br><strong>This position is part-time 20 hours per week, TU-TH 11am-5:30pm.</strong><br><br><strong>Responsibilities</strong><br>• Manage billing subscriptions<br>• Correspond with customers about the details of billing subscriptions/plans<br>• Keep accurate account records<br>• Assist the Sales department with processing sales<br>• Verify daily sales, order product<br>• Recover subscriptions through the collection and churn process<br><br><strong>Requirements</strong>:<br>• Extremely detail oriented<br>• Excellent verbal and written communication skills<br>• Must be results-oriented, creative, energetic, and possess a strong phone presence<br>• Ability to work independently and solve problems<br>• Excellent organizational skills<br>• Ability to multi-task, prioritize, and manage time effectively<br>• Is familiar with basic computer operations, Microsoft Windows &amp; Office applications<br>• Maintain a positive professional attitude when interacting with customers and co-workers<br><br><strong>What SK is All About</strong> <em>Are you the right person for our team?</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner<br>for our churches and nonprofits. We reduce the administrative burden for the leaders of faith-based and<br>mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and<br>connecting with their members.<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to be<br>the go-to church management software and payments solution for small &amp; medium-sized churches and<br>nonprofits. Our flagship church management product has tailor-built features that address the most<br>critical needs for these organizations with best-in-class customer service.<br><br>Our core values are having a servant heart, exercising grit to get more done with less, never being<br>satisfied with the status quo, engaging in our community, and doing what you say you are going to do.<br>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for<br>serving ministries and embody the core values articulated above.</div>

Billing Specialist

<div><strong>What SK is All About</strong><em> Are you the right person for our team?</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner<br>for our churches and nonprofits. We reduce administrative burden for the leaders of faith-based and<br>mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and<br>connecting with their members.<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to<br>be the go-to church management software and payments solution for small &amp;amp; medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best in class customer service.<br><br>Our core values are having a servant heart, exercising grit to get more done with less, never being<br>satisfied with the status quo, engaging in our community, and doing what you say you are going to<br>do.<br><br>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for<br>serving ministries and embody the core values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>As a Business Development Representative at Servant Keeper, you will play a pivotal role in expanding<br>our customer base and promoting our mission-driven solutions. You will engage directly with front-<br>line church and nonprofit leaders, helping them understand how our software can address their<br>unique needs and support their ministry goals. Your work will be instrumental in driving our growth<br>and ensuring the success of the organizations we serve. As an AE at Servant Keeper, culture and<br>compassion are paramount - you will work directly with church &amp;amp; non-profit leaders and staff to<br>identify their needs and share how our solution and partnership will help their ministry to thrive and<br>grow.<br><br><strong>Responsibilities</strong></div><ul><li>A high volume of outreach efforts with the goal of booking consultation calls and demos for Account Executives</li><li>Qualifying leads through cold calls and emails from marketing campaigns as sales opportunities</li><li>Continuously build, drive, and grow your pipeline of leads to achieve sales results to drive conversations to booked consultations</li><li>Contribute to timely and accurate lead forecasting by keeping detailed notes</li><li>Ensure accounts within SalesForce have up to date and accurate data while maintaining lead-to-opportunity records</li><li>Participate in all sales meetings and contribute as a front-line connection to all outbound leads</li><li>Serve as a backup for incoming calls, understanding potential customer needs and communicating our value</li></ul><div><br><strong>Requirements</strong></div><ul><li>Experience managing a high volume of outreach at a mission-driven company</li><li>Track record of achieving results and meeting lead conversion goals; have the desire to be a top performer</li><li>Heart for discovery, listening to and building relationships with church leaders and administrators to understand their needs</li><li>Excited to clearly and quickly present our value proposition by phone and email to a high volume of prospects</li><li>Excellent verbal and written communications skills</li><li>Able to multitask, prioritize, and manage time effectively – organization is key</li><li>Experience with CRM platforms, preferably Salesforce</li></ul><div><br><strong>Benefits</strong></div><ul><li>Mission-driven company/team</li><li>Competitive salary and commissions</li><li>Unlimited paid time off</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>Forte SoulCare (comprehensive mental wellness platform)</li><li>401(k) plan</li></ul>

<h3>Title: Account Executive</h3><div><strong>Location: </strong>Hybrid/Remote</div><div><strong>Department: </strong>Sales</div><div><strong>Submission Deadline:</strong> Rolling</div><div><br></div><div><strong><br>What SK is All About </strong><em>Are you the right person for our team?&nbsp;<br></em><br></div><div>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for our churches and nonprofits. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.&nbsp;</div><div><br></div><div>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to be the go-to church management software and payments solution for small &amp; medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.</div><div><br></div><div>Our core values are having a <strong>servant heart</strong>, exercising <strong>grit</strong> to get more done with less, <strong>never being satisfied</strong> with the status quo, engaging in our <strong>community</strong>, and<strong> doing what you say</strong> you are going to do.<br><br></div><div>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and embody the core values articulated above.&nbsp;<br><br></div><div><br></div><div><strong>What This Role is All About </strong><em>Is this the right seat for you?<br></em><br></div><div>As an Account Executive (AE) at Servant Keeper, you will play a pivotal role in expanding our customer base and promoting our mission-driven solutions. You will engage directly with front-line church and nonprofit leaders, helping them understand how our software can address their unique needs and support their ministry goals. Your work will be instrumental in driving our growth and ensuring the success of the organizations we serve. As an AE at Servant Keeper, culture and compassion are paramount - you will work directly with church &amp; non-profit leaders and staff to identify their needs and share how our solution and partnership will help their ministry to thrive and grow.<br><br></div><div><br></div><div><strong>Responsibilities<br></strong><br></div><ul><li>Understand customer explicit/implicit needs and requirements, and communicate Servant Keeper’s value</li><li>Close sales and achieve weekly, monthly, and quarterly activity levels and quotas</li><li>Continuously build, drive, and grow your pipeline to achieve sales results of 80%+ of assigned revenue quota</li><li>Contribute to timely and accurate revenue forecasts for your assigned territories and accounts</li></ul><div><br></div><div><strong>Requirements<br></strong><br></div><ul><li>3-5 years of experience selling high volume at a mission-driven company</li><li>Track record of achieving sales results and meeting revenue goals; have the desire to be a top performer</li><li>Heart for discovery, listening to and building relationships with church and nonprofit leaders and administrators to understand their needs</li><li>Excited to clearly and quickly present our value proposition by phone, web-conferencing, and email to a high volume of prospects</li><li>Excellent verbal and written communications skills</li><li>Able to multitask, prioritize, and manage time effectively - organization is key</li></ul><div><br></div><div><strong>Benefits<br></strong><br></div><ul><li>Mission driven company/team</li><li>Competitive salary and commissions</li><li>Unlimited paid time off</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>401(k) plan with up to 4% matching</li></ul>

<div>&nbsp;</div><h3>Title: Online Giving Account Manager</h3><div><strong>Location: </strong>Hybrid/Remote</div><div><strong>Department: </strong>Sales</div><div><strong>Submission Deadline:</strong> Rolling</div><div><br></div><div><strong><br>What SK is All About </strong><em>Are you the right person for our team?&nbsp;<br></em><br></div><div>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for our churches and nonprofits. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.&nbsp;</div><div><br></div><div>We are growth-minded with an aim to be the go-to church management software and payments solution for small &amp; medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.</div><div><br></div><div>Our Core Values are having a <strong>servant heart</strong>, exercising <strong>grit</strong> to get more done with less, being&nbsp;<strong>never satisfied</strong> with the status quo, engaging in our&nbsp;<strong>community</strong>, and to<strong> do what you say</strong> you are going to do.<br><br></div><div>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody the Core Values articulated above.&nbsp;<br><br></div><div><br></div><div><strong>What This Role is All About </strong><em>Is this the right seat for you?</em></div><div><br></div><div>This role will be at the forefront of rolling out an improved online giving experience across our current base of cloud ministry partners. We are looking for talented and competitive Account Managers who thrive in a high-volume short sales cycle environment. You’ll be responsible for upselling our exciting new integrated giving solution to the staff and volunteers that run churches and nonprofits. Your job won’t end there, you’ll also be tasked with ensuring these ministry partners are successfully onboarded and begin using the online giving solution to collect donations each week. This effort is a high priority at the business and the specially formed team you are joining will have a startup vibe to facilitate moving fast. You’ll also have direct access to the leadership team to keep an open line of communication on progress and any blockers to getting your job done.<br><br></div><div>As an Account Manager at Servant Keeper, culture and compassion are paramount - you will work directly with front-line church &amp; non-profit leaders and staff to identify their giving needs and explain how our integrated solution will help their ministry meet their budget as more and more giving shifts online.<br><br></div><div>The compensation package for this position includes payment of a commission when ministry partners you are working with sign up for and use our giving solution. Your activity levels and performance will be tracked on a weekly, monthly, and quarterly basis to drive towards achieving 80% or more of your assigned goals. You will also participate in collaborative and spirited team meetings each week to report on the pipeline of partners you are working with, get advice from your peers and report on trends and blockers you are experiencing.</div><div><br><br></div><div><strong>Requirements</strong></div><ul><li>2+ years of experience in the church/non-profit sector (preferred but not required)</li><li>Track record of achieving results and hitting performance goals</li><li>Servant Heart for listening to and building relationships with ministry leaders</li><li>Ability to quickly and clearly present our product value</li><li>Excellent verbal and written communications skills</li><li>Able to multitask, prioritize, and manage time effectively<br><br></li></ul><div><strong>Comp and Benefits</strong></div><ul><li>Mission driven company and team</li><li>$40-50k base salary plus commission</li><li>Unlimited PTO (paid time-off)</li><li>Competitive medical, dental, and vision insurance</li><li>Short and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>401K plan</li></ul>

<div><strong>Description<br></strong>Servant Keeper reduces administrative burden for church &amp; non-profit leaders, enabling them to more meaningfully know and connect with their members.&nbsp; We are growing rapidly with an aim to be the go-to church management software and payments solution for small &amp; medium-sized churches and non-profits through innovative tailor-built features addressing the most critical user needs, above-and-beyond customer sales and support experiences, fair pricing, strong product reputation with extensive market visibility, and a highly capable and purpose-driven team.&nbsp; We are tight-knit and supportive, while accountable for doing everything we can to better serve our purpose.<br><br>Help Desk Agent team members for Servant Keeper are driven to ensure the success of our customers. They are willing to go the extra mile to ensure that every single customer they interact with receives quick solutions to their problems. Help Desk Agents are responsible for providing exceptional customer service, primarily over the phone, to our customers. The Help Desk Agent will assist customers by providing accurate product information and addressing questions or concerns in a helpful and professional manner. This position deals front line with customers and must always represent the company and our customer service philosophy with the utmost integrity.<br><br><strong>Requirements</strong>&nbsp;</div><ul><li>Extremely detail oriented Excellent verbal and written communication skills.</li><li>Ability to sit or stand for extended periods.</li><li>Must be results-oriented, creative, energetic, and possess a strong phone presence.</li><li>Ability to work independently and solve problems.</li><li>Excellent organizational skills.</li><li>Ability to multi-task, prioritize, and manage time effectively.</li><li>Is familiar with basic computer operations, Microsoft Windows &amp; Office applications.</li><li>Will provide exceptional customer service via:<ul><li>on the phone</li><li>live chat</li><li>email Troubleshoot the customers issue with all tools at your disposal</li></ul></li><li>Maintain a positive professional attitude when interacting with all customers and co-workers</li></ul><div><br><strong>Benefits (for full time agents):</strong></div><ul><li>Competitive Medical, Dental, and Vision insurance</li><li>HSA and FSA options</li><li>Short and long-term disability</li><li>Vacation and Sick time accrual / Paid Time Off&nbsp;</li><li>401(k) plan</li></ul>

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