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Gateway Church is hiring a
IT Integration Engineer
📍 Southlake, TX
Principle Responsibilities
- Integration Strategy: Develop and execute a comprehensive integration strategy for connecting multiple SaaS applications within the organization.
- API Integration: Develop and maintain API connections between SaaS applications, ensuring data synchronization and real-time updates.
- Data Mapping: Map data fields and processes between SaaS platforms to enable consistent and accurate data flow.
- Workflow Automation: Implement workflow automation to streamline business processes, reducing manual tasks, and automating device life cycle through SaaS Apps such as Okta, Workday, Active Directory and more.
- Error Handling: Develop error-handling mechanisms to identify and resolve integration issues promptly.
- Performance Optimization: Monitor and optimize integration performance to minimize latency and ensure responsiveness.
- Documentation: Create and maintain technical documentation for integration processes, API endpoints, and data mapping.
- Testing: Conduct thorough testing of integrations to validate functionality and troubleshoot any issues.
- Collaboration: Collaborate with internal stakeholders, SaaS vendors, and third-party providers to ensure successful integrations.
Required Skills
Unique Skills & Knowledge
- Excellent communication skills. Plus, the ability to communicate complex solutions clearly to all audiences. (Written and verbal)
- Naturally personable and outgoing, with a friendly demeanor.
- You are teachable. You know when something is over your head and are not afraid to ask for help.
- Ability to solve problems and prioritize customer requests even with multiple interruptions.
- Ability to quickly adapt to newly implemented technology.
- You’re a go-getter, on a mission to get the job done, see a task through to completion, and bring your best every day.
Problem Solving & Decision Making
- High level of resourcefulness. Must know when and where to dig for information, and when to ask for help.
- Solution-oriented.
- Excellent listening skills and the ability to ask probing questions, understand concerns, and resolve problems.
Relational Connection
- Gateway Staff (all locations)
- Part-time staff and high-capacity volunteers.
- Maintain vendor relationships
Physical Capabilities
- Able to pick up and carry large items such as monitors and desktop computers, cameras, servers and UPSs.
Core Competencies
- Punctual and reliable
- Customer service centered
- Proactive
- Team player
- Teachable
Technical Competencies
- Strong knowledge of RESTful APIs, webhooks, and integration patterns.
- Proven experience of SaaS Apps such as Okta, Workday, Active Directory and more
- Intermediate level understanding of Networking
- Experience with MacOS X and Windows products
- Proficiency in programming languages like Python, JavaScript, or others as needed
Key Performance Measurements
- Timely completion of assigned tasks and projects.
- Ability to give and receive feedback to the Information Technology Team as well as end users.
- Contribution to knowledge base articles.
- Ability to quickly understand new technologies.
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