<div><strong>About the Team</strong></div><div>The Marketing Team’s primary responsibilities are to communicate the value of the Subsplash platform to the world—managing all outward-facing communications, leading demand generation efforts, creating go-to-market product strategies, facilitating brand management/identity, and more. We create beautiful and effective email campaigns, social media strategies, website content, product identities, videos, and more. We identify prospects and nurture them into quality leads for our sales team. For existing clients, we help them understand and engage with our products and new features. We have fun moving projects from concept to reality, and discovering what works well to help Subsplash and our clients succeed.</div><div><br><strong>About the Role</strong></div><div>As the Product Marketing Manager, you’ll report to our Sr. Product Marketing Manager and be the second member of a growing product marketing function, supporting positioning, messaging, and growth strategy for Subsplash's expansive portfolio of church tech products.</div><div><br>You'll partner closely with Product, Marketing, and Sales to bring new products and features to market, specializing in direct-to-consumer products and features that advance product-led growth strategies. You have a keen understanding of customer lifecycle management, including free trials, Product Qualified Leads (PQLs), up-sell and cross-sell opportunities. This is a hands-on role: you'll closely review the copy, partner with other leaders to monitor the adoption funnel, and use product data to find areas for growth.&nbsp;</div><div><br>You are passionate about understanding consumer behavior and meeting the needs of our clients. You are skilled at building compelling, benefit-oriented product narratives that tell the story of how Subsplash products add value, from product trials to the complete Subsplash Platform. You have experience managing multiple business units and brands, numerous products, and complex feature sets to create a seamless, cohesive, and compelling narrative. You are an expert and have a proven track record of developing strong and compelling end-to-end go-to-market plans that drive awareness, traffic, and conversions in partnership with other marketing leaders and functional disciples.</div><div><br><strong>Your Priorities</strong></div><ul><li>Lead go-to-market execution, positioning, and messaging for Subsplash's self-serve, direct-to-consumer product lines as we grow the platform into new audiences.</li><li>Design and continuously optimize the customer lifecycle, from awareness to trial to purchase to upgrade—using product usage and funnel analytics to find where it's leaking and where the biggest conversion opportunities are.</li><li>Create exciting, benefit oriented, and clever product narratives to create compelling copy for headlines, webpages, email campaigns, and more, differentiating between product-led and sales-led strategies.</li><li>Work closely with Marketing Team members to create messaging and campaigns that generate demand and drive revenue.</li><li>Collaborate cross-departmentally and be a bridge between the Sales, Marketing and Product teams, as well as key stakeholders from the executive team.&nbsp;</li><li>Work with Product Management, Business Development, and the Executive team to strategically assess and review the product roadmap and establish the greatest opportunity for success and added revenue, while creating internal alignment and prioritization.&nbsp;</li><li>Attend Product Team Sprint Reviews as a marketing advocate for the Product Team and a product advocate for the Marketing Team.</li><li>Maintain working knowledge of the competitive landscape for both sales-led and direct-to-consumer offerings in the church tech space.</li></ul><div><br><strong>Qualifications</strong></div><ul><li>Models humility, innovation, and a drive for excellence</li><li>3+ years of professional experience in product marketing or growth marketing, with direct experience in a B2B SaaS. B2C product marketing or marketing experience is a plus.</li><li>Proficiency with product marketing and analytics tools (e.g., Pendo, Arcade, Hubspot, Thoughtspot, or similar) to promote and track funnel performance.</li><li>Strong understanding of SaaS growth metrics: activation rate, trial-to-paid conversion, PQL volume, expansion revenue.</li><li>Comfortable and proficient with AI models and platforms (Claude, Gemini, etc) to improve efficiencies, workflows, and overall output.&nbsp;</li><li>Excellent written communication skills, with experience writing conversion-focused copy for self-serve landing pages and in-product messaging.</li><li>Comfortable building from ambiguity—you'll be supporting sales motions and competitive offerings that are new to the Subsplash platform.</li><li>Passionate about our products and how they can serve churches, ministries, and nonprofits.</li><li>Highly organized, detail-oriented, and able to manage multiple parallel projects while working independently with minimal supervision.</li><li>Working knowledge of GTM campaign planning, execution, and measurement.</li><li>Bachelor's degree in marketing, business, or a related field is a plus.</li></ul><div><br><strong>Compensation</strong></div><div>The total compensation for this role will be between $110,000-120,000/yr.&nbsp;</div><div><br><strong>Location</strong></div><div>Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div>AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.</div><div><br>Unfortunately, if you do not reside in one of these states, we are unable to consider your application.&nbsp;</div><div><br><strong>Benefits</strong></div><div>Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, 401k Matching, Culture Building Events&nbsp;<br><br><strong>About Subsplash</strong></div><div>Subsplash is the platform churches use to run their ministry and engage their congregations. We bring the tools a church needs—apps, websites, giving, media, church management—onto one platform with one bill and one login. We serve roughly 20,000+ churches, ministries, and nonprofits across the US and Canada, and the 40 million people who use our platform every day.</div><div><br>Our team of 280+ people is committed to humility, innovation, and excellence. We've built more than 30 firsts for the church market, including the first-ever church mobile app, and we've built enterprise software for brands like Xbox, Microsoft, Samsung, Expedia, and Cisco. Working at Subsplash means doing meaningful work with people who care about getting it right.</div><div><br>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day.</div>

Product Marketing Manager

<div><strong>About the Role</strong></div><div>The Ministry Growth Partner exists to help churches maximize the value they receive from their partnership with Pushpay.</div><div>This role owns the commercial growth strategy across an assigned portfolio of existing customers, partnering closely with Customer Success, Strategic Sales, Marketing, Product, and Executive Leadership to identify opportunities that help ministries accomplish more through technology.</div><div>Unlike a traditional Account Manager, the Ministry Growth Partner is not responsible for renewals or support. Instead, they serve as a long-term strategic advisor—guiding churches through platform adoption, identifying future ministry initiatives, and introducing additional Pushpay solutions when they create meaningful value.</div><div>Success in this role is measured by Net Revenue Retention (NRR) and expansion revenue. This is an individual-contributer, quota carrying position designed for a commercial builder who excels at consultative closing with an established customer base.</div><div>&nbsp;</div><div><strong>Why This Role Exists</strong></div><div>Pushpay has invested significantly in expanding our platform through Nurture, Giving, ChurchStaq and ChMS. Many of our customers have only begun their journey with Pushpay Giving.&nbsp;</div><div>The Ministry Growth Partner exists to help churches discover additional ways our platform can support their mission while building deeper, long-term partnerships that strengthen both customer outcomes and Pushpay's growth.</div><div>This role is foundational to our strategy of becoming the most trusted technology partner serving the Church.<br><br></div><div>&nbsp;</div><div><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.<br></em><br></div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week- COS area only</li><li>Remote - approved locations only</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range: $60k-70k base + $60k-70k variable = $120k-$140k OTE, depending on location.</strong></li></ul><div><br></div><div><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.<br></em><br></div><div><strong>The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA - All other states are not in consideration for this role at this time.<br></strong><br></div><div>&nbsp;</div><div><strong>What You'll Do</strong></div><div><strong>Own a Territory Growth Strategy</strong></div><ul><li>Manage the commercial growth strategy across an assigned territory of existing customers.</li><li>Develop territory plans that identify customer priorities, whitespace opportunities, executive relationships, and long-term expansion strategies.</li><li>Build and maintain a healthy expansion pipeline that contributes to overall territory revenue growth.</li></ul><div><br></div><div><strong>Drive Customer Growth</strong></div><ul><li>Lead consultative discovery conversations focused on ministry objectives rather than product sales.</li><li>Identify opportunities for customers to expand their use of Pushpay solutions, beginning with Nurture and expanding to ChurchStaq, Resi, and future platform capabilities.</li><li>Guide customers through platform roadmap conversations that align future initiatives with Pushpay's evolving product strategy.</li><li>Proactively identify, build, and progress high-intent expansion opportunities through the sales funnel to meet quarterly and annual revenue targets.</li></ul><div><br></div><div><strong>Partner Across the Customer Lifecycle</strong></div><ul><li>Work closely with Customer Success Managers to identify expansion opportunities while ensuring customers continue to realize value from their existing investment.</li><li>Partner with Account Executives on Enterprise and Strategic accounts through coordinated account planning and executive engagement.</li><li>Support territory planning alongside Sales, Marketing, Product, and Executive Leadership.</li></ul><div><br></div><div><strong>Represent the Voice of the Customer</strong></div><ul><li>Serve as one of Pushpay's sources of customer insight.</li><li>Identify recurring customer themes, emerging ministry needs, competitive trends, and platform opportunities.</li><li>Partner with Product and Leadership to ensure customer feedback informs roadmap priorities and future investments.</li></ul><div><br></div><div><strong>Build Executive Relationships</strong></div><ul><li>Develop trusted relationships with Executive Pastors, Lead Pastors, Operations Leaders, Finance Leaders, and ministry stakeholders.</li><li>Become a long-term strategic advisor who understands both the customer's ministry objectives and Pushpay's platform vision.</li></ul><div><br></div><div><strong>Operate with Commercial Excellence</strong></div><ul><li>Maintain accurate forecasting, pipeline management, territory planning, and CRM hygiene.</li><li>Develop repeatable account plans and proactively identify future growth opportunities.</li><li>Operate with discipline around forecasting, inspection, and execution.</li></ul><div>&nbsp;</div><div><strong>What Success Looks Like</strong></div><div>Within the First 6 Months</div><ul><li>Establish trusted relationships across assigned territory.</li><li>Build a healthy expansion pipeline.</li><li>Launch Nurture growth motions.</li><li>Partner effectively with Customer Success and Sales.</li><li>Develop strategic account plans for priority customers.</li></ul><div><br></div><div>Within the First 12 Months</div><ul><li>Consistently achieve expansion TMNR targets.</li><li>Improve Net Revenue Retention across assigned territory.</li><li>Increase product adoption and attach rates.</li><li>Become a trusted strategic advisor to church leaders.</li><li>Deliver meaningful customer insights that influence Product strategy.</li></ul><div><br></div><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>2 to 4 years in a quota-carrying SaaS sales role (account management, business development, or expansion sales).</li><li>Ministry experience—as a pastor, executive pastor, operations leader, ministry staff member, or volunteer at a large church—is highly valued but not required.</li><li>Proven success managing complex customer relationships.</li><li>Experience leading consultative discovery and executive conversations.</li><li>Strong territory management and forecasting discipline.</li><li>Experience working with churches, nonprofits, or mission-driven organizations is highly preferred.</li><li>Documented track record of meeting or exceeding revenue quotas (ARR/MRR expansion, cross-sell)</li><li>Experience managing full expansion sales cycles - from discovery and value-mapping to proposal, negotiation, and closing.</li></ul><div><br></div><div><strong>Leadership Characteristics</strong></div><div>We are looking for someone who is:</div><ul><li>Customer obsessed</li><li>Ministry minded</li><li>Consultative rather than transactional</li><li>Highly collaborative</li><li>Operationally disciplined</li><li>Coachable and growth oriented</li><li>Comfortable navigating ambiguity</li><li>Accountable for results</li><li>Multi-threaded deal driver</li><li>Passionate about helping churches thrive</li></ul><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our <a href="https://pushpay.com/about-us/careers/united-states">career page</a> to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.<br><br></div><div><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us.</div>

Ministry Growth Partner, Nurture

<div><strong>About the Role</strong></div><div>We are looking for a transformational and operationally rigorous leader to lead, coach, and scale a high-performing team of Ministry Growth Partners to hit expansion revenue targets.. This role sits at the center of customer growth, retention, and strategic alignment across our installed base of more than 14,000 customers.<br><br></div><div>As Pushpay continues to evolve our Staq platform and introduce new product offerings, this leader will architect and operationalize a proactive customer growth motion focused on expanding customer value, increasing product adoption, and driving long-term partnership outcomes.<br><br></div><div>This role is equal parts strategic leadership, operational excellence, and customer advocacy. The ideal candidate is passionate about building high-performing teams, creating measurable systems and KPIs, and partnering cross-functionally to ensure customers remain deeply aligned to Pushpay’s vision, products, and long-term roadmap.<br><br></div><div>This leader will directly influence company-wide Net Revenue Retention (NRR), customer expansion, and strategic account health.<br><br></div><div>&nbsp;</div><div><strong>Why This Role Matters</strong></div><div>This role is foundational to Pushpay’s next phase of growth. As we continue to evolve our platform and deepen relationships with our customers, this leader will build, coach and inspire the team that ensures our church partners grow alongside us.<br><br></div><div>The Manager, Customer Growth translates company strategy into daily frontline success. By developing high-performing reps, sharpening consultative sales execution, and actively supporting strategic expansion deals, you will play a pivotal role in delivering Net Revenue Retention (NRR) and helping ministry partners accomplish more through technology.<br><br><br></div><div>&nbsp;</div><div><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.<br><br></em><br></div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week-COS only</li><li>Remote</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>20 days PTO to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range: $90k-$100k base + $50k-$70k variable = $140k-$170k OTE, depending on location.</strong></li></ul><div><br></div><div><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.<br></em><br></div><div><strong>The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA - All other states are not in consideration for this role at this time.<br><br></strong><br></div><div>&nbsp;</div><div><strong>What You'll Do</strong></div><div>Build and Scale the Account Growth Function</div><ul><li>Design and lead Pushpay’s proactive account growth and expansion strategy across a customer base of 14,000+ organizations.</li><li>Build and develop a high-performing Account Management and Growth organization focused on retention, expansion, product adoption, and customer outcomes.</li><li>Create scalable systems, playbooks, segmentation strategies, and operating rhythms to support long-term growth.</li><li>Establish rigorous inspection and accountability frameworks with clearly defined KPIs, dashboards, forecasting, and operational cadences.</li><li>Drive Net Revenue Retention and Customer Expansion.</li><li>Own strategic initiatives focused on improving Gross Revenue Retention (GRR), Net Revenue Retention (NRR), product adoption, and customer lifetime value.</li><li>Develop targeted motions for cross-sell, upsell, migration, adoption, and customer expansion tied to Pushpay’s evolving platform strategy.</li><li>Partner closely with Customer Success, Product, Marketing, Finance, and Sales to align customer growth initiatives to company priorities.</li><li>Build programs that intentionally drive customer alignment to new and existing Pushpay products and services.</li><li>Deal Coaching &amp; Co-Selling: Actively participate in discovery calls, customer presentations, and commercial negotiations alongside reps to help advance and close strategic opportunities.</li><li>Pipeline &amp; Forecast Inspection: Conduct weekly 1:1 pipeline reviews to inspect deal stage accuracy, identify deal risks, and maintain precise monthly/quarterly TMNR forecasts.</li><li>Rep Enablement &amp; Hiring: Recruit, onboard, and continuously develop Ministry Growth Partners on consultative selling, whitespace mapping, and Pushpay product adoption.</li></ul><div><br></div><div><strong>Support Strategic Customer Alignment</strong></div><ul><li>Partner closely with Strategic Customer Success Managers to support retention, growth, executive alignment, and long-term strategic success across Pushpay’s top customer accounts (Top 350).</li><li>Ensure Pushpay maintains deep executive alignment with key customer stakeholders and proactively identifies risks, opportunities, and evolving customer needs.</li><li>Build processes to “look around corners” for strategic customers — ensuring visibility into organizational changes, future initiatives, adoption risks, and growth opportunities.</li><li>Serve as an executive escalation and partnership leader for high-impact customer relationships.</li></ul><div><br></div><div><strong>Advocate for the Customer Across the Organization</strong></div><ul><li>Act as a strong internal voice of the customer across Product, Customer Success, Growth, and Executive Leadership.</li><li>Champion customer-first decision making while balancing company growth objectives.</li><li>Create mechanisms for surfacing customer insights, trends, risks, and opportunities to senior leadership.</li><li>Help shape product roadmap discussions and strategic priorities through customer feedback and market intelligence.</li></ul><div><br></div><div><strong>&nbsp;What Success Looks Like</strong></div><div><strong>Within the First 6–12 Months</strong></div><ul><li>Build and operationalize a scalable Account Management and Growth framework across Pushpay’s customer base.</li><li>Establish clear segmentation strategies, customer growth motions, KPI dashboards, forecasting processes, and operational cadences.</li><li>Hire, develop, and align a high-performing team focused on retention, expansion, and product adoption.</li><li>Create strategic partnership models with Customer Success, Product, Growth, and Executive Leadership teams.</li><li>Implement structured engagement and account planning processes for Pushpay’s strategic customers.</li><li>Build customer insight and feedback loops that help shape retention strategy, product alignment, and customer growth opportunities.</li><li>Support the rollout and adoption strategy tied to new platform capabilities and Staq transformation initiatives.</li></ul><div><br></div><div><strong>Within 12–18 Months</strong></div><ul><li>Improve Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) performance.</li><li>Drive measurable expansion growth through intentional cross-sell, upsell, and product alignment strategies.</li><li>Establish a high-performing, KPI-driven Account Management and Growth organization with strong operational rigor and forecasting accuracy.</li><li>Increase strategic customer engagement and executive alignment across Pushpay’s top accounts.</li><li>Create a proactive customer partnership culture focused on long-term value creation, retention, and customer growth.</li><li>Deliver measurable improvements in product adoption, attach rates, and overall customer health across the installed base.</li></ul><div><br></div><div><strong>Key Metrics &amp; Areas of Accountability</strong></div><ul><li>Net Revenue Retention (NRR)</li><li>Expansion MRR / TMNR</li><li>Product Adoption &amp; Attach Rates</li><li>Strategic Account Health</li><li>Customer Retention</li><li>Forecast Accuracy</li><li>Pipeline Creation within Existing Customers</li><li>Cross-Sell / Upsell Performance</li><li>Customer Executive Engagement</li></ul><div><br></div><div><br></div><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>3 to 5 years total in SaaS sales/expansion, with 3+ years directly managing quota-carrying reps (or a proven track record as a top-performing AE with team lead experience) and / or Ministry experience—as a pastor, executive pastor, operations leader.</li><li>Proven history of coaching reps to achieve or exceed expansion revenue quotas (NRR / MRR).</li><li>Hands-on experience managing sales cycles, pipeline mechanics, and forecasting in Salesforce.</li><li>Proven experience building and scaling account management or customer growth organizations.</li><li>Strong operational and analytical mindset with experience building KPI-driven systems.</li><li>Experience managing strategic or enterprise customer relationships.</li><li>Demonstrated success driving retention, expansion, and customer adoption in a SaaS environment.</li><li>Strong executive presence with the ability to influence across senior leadership teams.</li><li>Ability to balance customer advocacy with commercial growth objectives.</li><li>Experience leading through transformation, change management, or platform evolution is strongly preferred.</li></ul><div><br></div><div><strong>Leadership Characteristics</strong></div><ul><li>Customer-obsessed</li><li>Ministry minded</li><li>Operationally rigorous</li><li>Highly collaborative</li><li>Strategic and forward-thinking</li><li>Data-driven decision maker</li><li>Strong coach and talent developer</li><li>Comfortable operating in ambiguity and scaling environments</li><li>High ownership mentality with bias toward execution</li><li>Skilled at cross-functional alignment</li></ul><div><br></div><div><br></div><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our <a href="https://pushpay.com/about-us/careers/united-states">career page</a> to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.<br><br></div><div><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us.</div><div>&nbsp;</div>

Manager of Customer Growth, Nurture

<div>As the <strong>Product Manager</strong> for Messaging &amp; Media, you will own the vision, strategy, and execution across Tithely’s Messaging, Sites, and Media product areas to help local churches communicate effectively and engage their communities. You will partner with engineering, design, and cross-functional teams to translate strategy into high-quality features that drive product success and adoption for the success of our churches.</div><div><br>Primary Responsibilities of the Role</div><ul><li>Define the product vision, strategy, and roadmap for the Messaging, Sites, and Media Products, grounded in a deep understanding of customer needs and business goals.</li><li>Translate approved Bets into well-scoped Jira Epics with clearly defined problem statements, quantitative success metrics, guardrail metrics, and key flows for AI-assisted Story decomposition and clean engineering hand-off.</li><li>Own the Messaging Product Value Stream throughout the full product lifecycle by gathering and prioritizing product and customer requirements, driving product vision, and working closely with engineering.</li><li>Serve as an expert on the competitive Messaging landscape, monitoring market trends and identifying opportunities to close key capability gaps.</li><li>Ensure Sales and CX teams are well-equipped to present Messaging, Sites, and Media capabilities to current and prospective customers.</li><li>Perform product demos to customers (beta, MVP, and deep dives).</li><li>Set goals and track quantitative KPIs for every Epic and Bet within your Product Value Streams, monitoring guardrail metrics to ensure changes do not cause harm elsewhere.</li><li>Communicate clearly across Product, Engineering, Design, and executive stakeholders to ensure Product Value Stream goals stay aligned with overall company Objectives.</li></ul><div><br>Qualifications</div><div><strong>A Successful Candidate Will:</strong></div><ul><li><strong>Manage Complexity</strong> by acquiring data from multiple and diverse sources, uncovering root causes of difficult problems, and making sense of complex and sometimes contradictory information to solve problems effectively.</li><li><strong>Communicate Effectively</strong> by developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.</li><li><strong>Strategic Mindset</strong> by anticipating future trends and implications accurately and translating them into breakthrough strategies.</li><li><strong>Collaborate</strong> through working with others across the organization to achieve shared objectives, representing your own interests while being fair to others and their areas.</li><li><strong>Plans and Aligns</strong> by planning and prioritizing work to meet commitments aligned with organizational goals across the full product lifecycle.</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>5+ years of experience in product management in a SaaS or software technology environment.</li><li>Proven track record overseeing all stages of the software product development lifecycle from discovery to delivery.</li><li>Demonstrated experience using data analytics tools and quantitative KPIs to measure product performance and make decisions.</li><li>Technical proficiency with product development and project tracking tools, specifically Jira and Figma.</li><li>Experience writing technical documentation, product requirements, user stories, and Jira Epics.</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>Experience managing communication platforms or messaging tools involving Email, SMS, or Push Notifications.</li><li>Experience consolidating or unifying fragmented software systems or platforms into a single interface.</li><li>Hands-on experience using AI-assisted software tools for user story decomposition or requirements gathering.</li><li>Understanding and appreciation for church administration</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</strong></li></ul><div><br><strong>Additional Information</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

Product Manager (Messaging and Media)

<div>As a<strong> Customer Experience (CX) Systems Administrator</strong>, you will serve as the technical backbone of Tithely's customer experience engine by leading the administration, configuration, and optimization of our core CX technology stack. In this role, you will architect scalable workflows, maintain data integrity across platforms, and build the automation logic that powers our AI and workforce management tools, ensuring our teams can efficiently support churches around the world.</div><div><br>Primary Responsibilities of the Role<br><br></div><div><strong>System Administration &amp; Integration Management</strong></div><ul><li>Serve as the full technical owner of Zendesk (triggers, macros, routing logic), Community Software, and associated CX tools.</li><li>Manage data mapping, sync logic, and technical integrations between core platforms, including HubSpot, Zendesk, and ChurnZero.</li><li>Build and maintain complex automated workflows, nested triggers, and custom fields across all internal and external CX systems.</li><li>Configure feedback mechanisms via Simplesat and manage automated retention/cancellation workflows in ProsperStack.</li></ul><div><strong>Internal Tooling, Workforce &amp; AI Support</strong></div><ul><li>Administer workforce management platforms (Assembled) and deploy, tune, and optimize AI Agents to improve operational efficiency.</li><li>Provide technical maintenance for specialized applications, including the Customer Context App, text validation tools, and Trucentive.</li><li>Serve as the primary technical escalation point for internal team members experiencing issues within the CX technology stack.</li></ul><div><strong>Data Governance &amp; Vendor Management</strong></div><ul><li>Conduct regular system audits to eliminate redundant tags, repair broken automations, and manage user security and permission settings.</li><li>Interface directly with software vendors to resolve technical issues and evaluate new features that enhance team capabilities.</li><li>Execute CX operations and technical initiatives to support the scaling needs of the broader Customer Experience department.</li></ul><div><br><strong>Qualifications</strong></div><div>A Successful Candidate Will:</div><ul><li><strong>Optimize Work Processes:</strong> Know the most effective and efficient processes to get things done, focusing on continuous improvement and managing systems at scale.</li><li><strong>Cultivate Innovation:</strong> Introduce new, practical ideas and approaches to solve complex operational challenges.</li><li><strong>Drive Results:</strong> Persist in accomplishing key objectives despite setbacks, maintaining high standards for system reliability and operational uptime.</li><li><strong>Be Resourceful:</strong> Effectively deploy tools, technology, and internal processes to solve problems and support cross-functional teams.</li><li><strong>Have a Strategic Mindset:</strong> See ahead to future technical requirements and translate operational needs into scalable automation logic.&nbsp;</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>3+ years of technical administration experience within SaaS environment.</li><li>Deep administrative experience with Zendesk and HubSpot, including complex routing, workflows, and integrations.</li><li>Strong logical reasoning skills with experience mapping out complex, conditional processes (If/Then logic) prior to build.</li><li>Solid understanding of SaaS integration methods, including webhooks, APIs, and middleware tools (e.g., Zapier, Workato).</li><li>Meticulous attention to detail and a track record of rigorous workflow testing prior to deployment.</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>&nbsp;Hands-on experience with workforce management (WFM) tools such as Assembled, or customer success platforms like ChurnZero.</li><li>Experience deploying and tuning AI-powered customer service agents or automated support tools.</li><li>Background supporting CX, Support, or Customer Success teams in a high-growth SaaS or faith tech organization.</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br><strong>Additional Information</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div>

CX Systems Administrator

<div>IntellaQuest is a mission-critical software platform used by manufacturers to manage quality, safety, and compliance across their operations. Our system helps companies standardize workflows, meet regulatory requirements (e.g., ISO), and replace manual processes with structured, auditable systems.<br><br></div>
<div>We serve global manufacturers across industries like automotive, chemicals, energy, and electronics—supporting both plant-level teams and corporate leaders in running safer, more consistent operations. Our platform is modular, allowing customers to start with core quality management and expand into areas like audits, training, supplier management, and environmental health & safety.<br><br></div>
<div>With ~50 employees and a high-performing engineering hub in Skopje, Macedonia, IntellaQuest combines strong product-market fit and customer retention with a significant opportunity to scale. Backed by Alpine Investors and ASG, we are entering our next phase of growth—focused on building a modern SaaS engine across go-to-market, product, and operations.<br><br></div>
<div>As part of ASG, IntellaQuest is backed by Alpine Investors. ASG acquires market-leading vertical SaaS companies and accelerates their transformation into AI-native platforms.<br><br></div>
<div><br><strong>JOB DESCRIPTION</strong></div>
<div>IntellaQuest has a strong product, exceptional customer retention, and an engineering organization that has successfully delivered for more than a decade. Product direction has historically been driven by technical leadership and deep customer intuition rather than a formal product organization. That approach has served the business well.<br><br></div>
<div>As IntellaQuest enters its next phase of growth, we are creating our first executive Product organization. We are looking for a Vice President of Product to become the company's most senior product leader, reporting directly to the CEO and serving as a member of the executive leadership team. This leader will own product strategy, roadmap, and product management while building the product function from the ground up.<br><br></div>
<div>This is a rare opportunity to build—not inherit. You'll establish the operating cadence, product processes, customer discovery discipline, and organizational structure that will define how the product is run for years to come. You'll serve as the executive voice of the customer, partnering closely with Engineering, Sales, Customer Success, and Implementation to ensure product investments solve meaningful customer problems while supporting the company's growth objectives.<br><br></div>
<div>The ideal candidate is equally comfortable thinking strategically at the executive level and rolling up their sleeves to drive product execution. You thrive in ambiguity, enjoy building organizations from scratch, and naturally balance customer empathy with strong product conviction. You'll travel regularly to customers and to our engineering team in Skopje while helping establish a world-class product organization.<br><br></div>
<div><em><strong>YOU'RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL:</strong></em><br><br></div>
<ul>
<li>Own IntellaQuest's product vision, strategy, and roadmap as the company's first executive product leader, partnering directly with the CEO to shape the future of the business.</li>
<li>Build and lead the Product organization from the ground up, establishing product management processes, operating rhythms, KPIs, and hiring the team over time.</li>
<li>Drive company-wide product prioritization, balancing customer needs, commercial opportunities, technical investment, and long-term platform strategy.</li>
<li>Serve as the executive voice of the customer through frequent customer engagement, translating complex manufacturing, quality, and compliance workflows into intuitive software solutions.</li>
<li>Partner as a peer with Engineering leadership to create healthy product and engineering collaboration while ensuring customer outcomes remain at the center of product decisions.</li>
<li>Build strong cross-functional partnerships across Sales, Customer Success, Implementation, and Engineering to align product strategy with company growth objectives.</li>
<li>Recruit, mentor, and develop future Product Managers while remaining hands-on as the company's first product leader.</li>
<li>Shape how AI capabilities are incorporated into both the product roadmap and the way the product organization operates, while leveraging AI tools to accelerate your own effectiveness.</li>
</ul>
<div><em><strong>WE’RE EXCITED ABOUT YOU BECAUSE:</strong></em><br><br></div>
<ul>
<li>You have been the senior-most product leader in a B2B SaaS organization, owning product strategy, roadmap, prioritization, and execution through meaningful company growth.</li>
<li>You have built or transformed a Product organization and know how to establish scalable product processes while remaining hands-on when needed.</li>
<li>You have successfully partnered with CEOs and executive leadership teams to shape business strategy and drive company-wide alignment.</li>
<li>You have developed products for complex, operations-driven enterprise customers, ideally in manufacturing, EHS, quality management, supply chain, or adjacent industrial software.</li>
<li>You have successfully built products for upper mid-market or enterprise customers and understand the demands of complex B2B SaaS environments.</li>
<li>You are an exceptional cross-functional leader who can influence Engineering, Sales, Customer Success, and executive stakeholders while balancing strategic thinking with decisive execution.</li>
<li>You actively leverage AI to improve both product strategy and your own productivity, applying strong judgment when evaluating AI-generated output and using modern AI tools responsibly.</li>
<li>You possess a proactive, solution-oriented mindset, thrive in ambiguity, and are excited by the opportunity to build an executive Product function from the ground up.</li>
</ul>
<div><br><strong>OTHER INFORMATION</strong></div>
<div><br><strong>Base Salary Range: </strong><em>The target salary range for this position is ($190,000 – $210,000), and is part of a competitive total rewards package including an annual bonus, employer-paid benefits, L&D stipend and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.</em><br><br></div>
<div><br><strong>Location:</strong> Chicago, IL (in-office preferred). Regular travel to customers throughout North America and to our engineering organization in Skopje, North Macedonia is expected.<br><br></div>
<div><br><strong>A Secure Candidate Experience:</strong> <em>Intellaquest is committed to providing a secure and transparent candidate experience. We will never request sensitive personal or financial information (such as Social Security numbers or banking details) during the interview process. All official communication will come from a verified company email address (@intellaquest.com/ OR @alpinesg.com). If you receive suspicious outreach claiming to represent Intellaquest, please report it immediately.</em><br><br></div>

VP of Product

<div>As our <strong>Senior Web Designer</strong>, you will lead Tithely's website design and conversion rate optimization (CRO) efforts to create digital experiences that help churches discover the tools they need to grow and sustain their ministry. By combining exceptional web design with continuous experimentation and data-driven optimization, you'll improve customer acquisition, increase free-to-paid conversion, and help more churches benefit from technology that enables them to simply serve.</div><div><br><strong>Primary Responsibilities of the Role</strong><br>Conversion Optimization &amp; Experimentation</div><ul><li>Own the strategy and execution of Tithely's conversion rate optimization (CRO) program across the marketing website and signup funnels.</li><li>Develop and prioritize a roadmap of experiments using analytics, customer research, heatmaps, and session recordings.</li><li>Design, build, and analyze A/B tests using VWO, including custom JavaScript and CSS when needed.</li><li>Define experiment success metrics, evaluate statistical significance, and document learnings that improve future performance.</li><li>Continuously improve website conversion, free trial activation, and free-to-paid conversion.</li></ul><div>Web Design &amp; User Experience</div><ul><li>Design responsive landing pages, product pages, pricing pages, signup flows, and campaign experiences that balance visual excellence with measurable business outcomes.</li><li>Build and maintain scalable design systems in Figma using components, variants, Auto Layout, and design tokens.</li><li>Ensure consistency across branding, typography, accessibility, and responsive breakpoints.</li><li>Build and launch pages in Webflow, Unbounce, and future website platforms as our technology stack evolves.</li></ul><div>Analytics &amp; Performance</div><ul><li>Own website conversion performance and regularly report progress against growth objectives.</li><li>Implement and validate tracking using Google Analytics 4 and Google Tag Manager.</li><li>Analyze user behavior, funnels, and conversion data to identify optimization opportunities.</li><li>Maintain strong Core Web Vitals, accessibility standards, and SEO best practices that support both user experience and organic acquisition.</li></ul><div>Cross-Functional Collaboration</div><ul><li>Partner closely with Growth Marketing, Product Marketing, Marketing Operations, Product, and Engineering to deliver high-performing web experiences.</li><li>Manage external agency relationships when needed for design, development, or analytics initiatives.</li><li>Collaborate with Marketing Operations to ensure accurate forms, tracking, CRM integrations, and lead routing.</li></ul><div><br><strong>Qualifications</strong></div><div>A Successful Candidate Will:</div><ul><li>Be<strong> Action Oriented </strong>by consistently turning insights into experiments and measurable improvements that drive business results.</li><li><strong>Demonstrate Decision Quality </strong>by making sound decisions based on data, customer behavior, and experimentation rather than assumptions.</li><li><strong>Drives Results </strong>by taking ownership of conversion goals and continuously improves website performance through disciplined optimization.</li><li>Be a <strong>Nimble Learner </strong>who<strong> </strong>learns quickly through experimentation and applies insights from both successful and unsuccessful tests.</li><li><strong>Manage Complexity </strong>by<strong> </strong>connecting data from multiple sources to identify opportunities and prioritize the highest-impact work.</li><li><strong>Collaborate </strong>through<strong> </strong>building strong partnerships across marketing, product, engineering, and external partners to achieve shared goals.</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>5+ years of experience designing and optimizing high-performing marketing websites for SaaS or B2B organizations.</li><li>Demonstrated success improving conversion rates through experimentation, supported by a portfolio with measurable business results.</li><li>Experience designing and analyzing A/B tests using VWO or a similar experimentation platform.</li><li>Strong experience with Google Analytics 4, Google Tag Manager, and conversion tracking.</li><li>Advanced proficiency in Figma, including design systems, components, variants, and responsive design.</li><li>Experience building marketing pages in Webflow or similar CMS platforms.</li><li>Working knowledge of HTML, CSS, and basic JavaScript.</li><li>Familiarity with HubSpot forms, landing pages, and marketing integrations.</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>&nbsp;Experience working within product-led growth (PLG) or self-service SaaS environments.</li><li>Experience with JavaScript for customizing and troubleshooting website experiments.</li><li>Experience supporting high-growth B2B SaaS organizations.</li><li>Familiarity with AI-powered design, research, or CRO tools.</li><li>Experience within fintech, nonprofit technology, faith-based organizations, or other mission-driven software companies.</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br><strong>Additional Information</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div><div><br></div>

Sr. Website Designer

<h3><strong>About Planning Center</strong></h3><div>Planning Center exists to help churches build stronger, more connected communities.</div><div>Since 2006, over 80,000 churches have trusted our tools to care for their people—whether that’s communicating with their congregation, organizing important information, or coordinating the details that make ministry happen.</div><div><br>We’re an independent, profitable company with no outside investors. That means we get to focus on building products thoughtfully, caring for our team well, and making decisions for the long term.&nbsp;</div><div><br>Our team is fully remote, working together daily through tools like Slack, Asana, Linear, Notion, and Zoom. Three times a year, we gather in Carlsbad, CA to connect in person, strengthen relationships, and align on where we’re headed.</div><div><br><strong>About the Work</strong></div><div>For 20 years, Planning Center has grown because our churches trust us and recommend our products to others. Our next great hire will help us double down on our two biggest advantages: brand strength and word-of-mouth referrals.<br><br></div><div>As the Marketing Manager for Brand &amp; Advocacy, you own how Planning Center shows up wherever church leaders gather online, discover software, and make decisions. You partner closely with our Content and Creative teams to form a single creation-to-distribution pipeline: where content goes, who sees it, and how our best customers become our loudest advocates. You will also be the Marketing Team’s eyes and ears in digital spaces, feeding audience insights back to everyone else.</div><div><br><strong>Responsibilities</strong></div><ul><li><strong>Distribution &amp; Organic Reach</strong><ul><li>Own how Planning Center shows up in the spaces where our audience gathers organically: social media, podcasts, review sites, partnerships, etc.</li><li>Run our social media presence from end to end (i.e., planning, publishing, engaging), including some lightweight production (iPhone photo/video)</li><li>Rework content created by the Marketing Team, repackaging and socializing it to extend our reach</li><li>Earn reshares and placements from other brands: industry newsletters, partner channels, and complementary organizations in the church-tech space</li><li>Discover and manage influencers/creators in the church and ministry space, building a roster of voices who can authentically champion Planning Center</li></ul></li><li><strong>Customer Advocacy &amp; Word of Mouth</strong><ul><li>Build the programs and relationships that make it easy for our best customers to tell their stories through testimonials, case studies, referrals, and other similar programs</li><li>Partner with Product Marketing and Content teams to identify, recruit, and spotlight standout customer stories and case studies</li><li>Turn word of mouth into a repeatable system with programs that can be measured and improved over time</li></ul></li><li><strong>Audience Development &amp; Community Presence</strong><ul><li>Grow our reachable audience over time—not through paid acquisition, but by building presence, earning trust, and expanding into new channels</li><li>Maintain an active marketing presence within the branded communities where our customers already are, using those spaces to find and connect with our best advocates</li><li>Keep a pulse on trends, questions, and pain points within our branded communities, feeding marketing insights back to Content, Creative, and Product Marketing to sharpen the whole team’s work</li></ul></li><li><strong>Partnerships, Media &amp; Event Amplification</strong><ul><li>Pursue podcast appearances, newsletter placements, and co-marketing opportunities that put Planning Center in front of new audiences</li><li>Make sure the great moments that happen at conferences and events don’t stay there, capturing and amplifying that content across our channels</li><li>Identify and nurture organic partnerships that extend our reach and reinforce trust in the church-tech community</li></ul></li></ul><div><br><strong>What You Bring</strong></div><div><strong>Qualifications</strong></div><ul><li>3–6 years of marketing experience, preferably in B2B software or technology</li><li>Specialized track record in organic, social, brand, community, or advocacy marketing</li><li>Demonstrated ability to grow an audience and earn reach through presence, value, relationships, and trust rather than paid funnels or growth hacking</li><li>Hands-on experience creating engaging content for social media, reporting on performance, and monitoring trends</li><li>Strong editorial instincts; you know what resonates with an audience and can write a sharp social or short-form post, even if long-form copywriting isn’t your primary job</li><li>Experience in B2B SaaS and a working understanding of product-led growth; comfortable figuring out what works for a specific audience and brand without a prescribed playbook</li><li>Skilled at building relationships (with customers, partners, internal teams) and leveraging these relationships to create programs that scale</li></ul><div><br><strong>Competencies</strong></div><ul><li><strong>Distributor and connector.</strong> You instinctively think about reach and relationships: where work should go, who needs to see it, and which connection unlocks the next audience. You turn one-off wins into repeatable programs.</li><li><strong>Audience-attuned.</strong> You have a strong feel for what resonates VS. what falls flat, and you use that judgment to package, place, and time work for maximum impact.</li><li><strong>Community-minded, not metrics-obsessed.</strong> You think more in terms of trust, relationships, and brand rather than short-term hacks or MQL targets (but still care to know what’s working).</li><li><strong>Self-directed builder.</strong> You can take an aspirational mandate and build the systems, partnerships, and presence to do it—without waiting for a playbook.</li><li><strong>Collaborative partner.</strong> You work seamlessly within Marketing and across other departments, carrying insights wherever you go and making sure great work never sits on a shelf.</li></ul><div><br><strong>Who We Look For</strong></div><div>The best fits for any role on the Planning Center team are people embodying our <strong>Core Values:</strong></div><ul><li><strong>Engage with Humility -</strong> We actively participate with openness and receptiveness. We are ready to listen, learn, and speak thoughtfully and kindly—regardless of skill level, expertise, or place on the org chart.</li><li><strong>Invest in our team -</strong> We give our time and energy to our team’s success—improving collaboration with effective communication, making space for diverse perspectives, sharing knowledge, and asking questions.</li><li><strong>Do Our Best Work -</strong> We aspire to do our best possible work—continually looking for ways to improve the quality of our individual output and contribute to our team's overall success and growth.</li><li><strong>Focus on Customer Impact -</strong> We advocate for our customer’s best interests in our decision-making—we can trace the goal of every project back to creating positive value for our customers.</li><li><strong>Think Holistically, Work Iteratively -</strong> We focus on taking practical steps towards our goals with an awareness of the broader context—thinking big, working small.</li></ul><div><br>We believe the strongest teams comprise people with diverse backgrounds and experiences, and we are committed to cultivating that diversity here at Planning Center. We're building an inclusive, supportive place for you to do your best work. Planning Center is an Equal Opportunity Employer and participates in the U.S. Federal E-Verify program.</div><div><br><strong>The Hiring Process</strong></div><div>During the hiring process, you’ll have a chance to interact with several members of our team. We want this process to feel clear, respectful, and human— you’re getting to know us just as much as we’re getting to know you.</div><div><br>Applications will be accepted until <strong>July 16th, 2026 at 8:00am PT</strong>. We review applications on a rolling basis and may close the posting early once we’ve built a strong pool of candidates, so we encourage you to apply early! <br><br><strong>Please note:</strong> You may not hear from us about next steps until after the application window closes. Our hiring team will be making final decisions on candidates moving forward during the week of July 20.</div><div><br>Below is an outline of the steps in our hiring process.</div><ul><li><strong>Step One</strong>: Apply with a resume and complete the application questions so we can learn more about your background and experience<br><em>Our application questions are a chance for us to get to know you, so feel free to answer them the way you might in a cover letter and in your own words.</em></li><li><strong>Step Two</strong>: Initial phone screen with someone from our Talent Acquisition team to get to know one another and discuss work and culture</li><li><strong>Step Three</strong>:<strong> </strong>Initial Interview with our Director of Marketing and a member of our Marketing team to get to know each other and learn more about your experience.</li><li><strong>Step Four</strong>: Technical Interview with a few members of our Marketing team to dive deeper into your experience, approach to your work, and how you solve problems.</li><li><strong>Step Five:</strong> Cross-Functional Interview with members of the Marketing team and other teams you'd collaborate with to learn how you partner, communicate, and work with others.</li><li><strong>Step Six</strong>: Take-Home Assessment to give us a better understanding of your thinking, communication style, and approach to real-world marketing scenarios.</li><li><strong>Step Seven: </strong>Final Interview to review your take-home assignment together, answer any remaining questions, and get to know each other a little better.</li><li><strong>Step Eight:</strong> Pending all goes well, we'll extend an offer</li></ul><div><br><strong>Compensation &amp; Logistics</strong></div><ul><li>This is a US-based role; candidates must reside in and be authorized to work in the United States (<em>we are currently </em><strong><em>unable</em></strong><em> to offer employment to those with H-1B visas</em>)</li><li>Candidates must be willing to travel three times each year to connect with the rest of the team</li><li>The annual salary range for this position is $100,000 - $130,000</li></ul><div><br><strong>Benefits</strong></div><div>We love our team—it’s one of the core pillars that guides how we work every day. That’s why we invest deeply in your well-being, growth, and balance. Here are some highlights (you can explore all our benefits <a href="https://www.planningcenter.com/careers">here</a>):</div><div><strong>Get paid:</strong><br>We offer competitive pay no matter where you live. We also contribute to your 401(k), provide a charitable giving match of up to $2,000 per year, offer a generous allowance for continued education, and include a coworking stipend.</div><div><strong>Be healthy:</strong><br>You’ll receive generous paid sick and vacation time, $200 per month for physical fitness and mental health, and 95% medical plus 100% dental premium coverage.</div><div><strong>Get out:</strong><br>Enjoy <strong>paid Fridays off year-round</strong>, because we believe doing your best work includes having the time and space to rest, recharge, and live fully. We also offer a month-long sabbatical every five years, a week off between Christmas and New Year’s, a week each year to serve with a globally focused non-profit, and two weeks of paid vacation (increasing to three over time).</div>

Marketing Manager, Brand & Advocacy

<div><strong>Position Summary</strong></div><div>The Data Analyst will support the growth and effectiveness of Avail's client care, including Avail's national digital care platform (Better Clarity), by developing data systems, analytics infrastructure, and reporting that translate user behavior and client outcomes into actionable insights.</div><div><br>This role will report to the Product Lead to build measurement frameworks that track user engagement, care outcomes, and platform performance across both self-guided and facilitated care journeys.</div><div>The Data Analyst will help Avail move from basic reporting to data-informed product strategy, supporting experimentation, funnel optimization, and outcomes measurement as Avail scales nationally.</div><div><br>This position plays a key role in advancing Avail's vision of reaching 1 in 5 people facing unintended pregnancy by 2035 by ensuring the organization can measure impact, identify growth opportunities, and continuously improve the digital care experience.</div><div><br>This role ensures that data informs both product development and client care strategy.</div><div><br><strong>Principal Duties<br></strong><br><strong>Analytics Infrastructure &amp; Data Integrity</strong></div><ul><li>Build and maintain dashboards that track Better Clarity user journeys from entry to engagement and facilitated care conversion.</li><li>Ensure data flows accurately across systems including CRM, messaging platforms, scheduling tools, and website analytics.</li><li>Monitor data integrity, analytics tagging, and event tracking across the platform.</li><li>Work with the Product Lead and technical teams to implement scalable analytics architecture.</li></ul><div><br><strong>User Journey &amp; Funnel Analysis</strong></div><ul><li>Analyze user behavior across Better Clarity pathways to identify friction points, drop-off stages, and opportunities to improve engagement.</li><li>Track and report on key funnel metrics including: Activation, Engagement, Retention, and Facilitated care conversion.</li><li>Produce insights that inform product improvements and digital care pathway optimization.</li></ul><div><br><strong>Outcomes Measurement</strong></div><ul><li>Support measurement of Avail’s key client outcomes, including increases in: Hope, Confidence, Personal Strength, and Pregnancy Decisions.</li><li>Develop dashboards that allow leadership to understand client outcomes across both digital and relational care experiences.</li></ul><div><br><strong>Experimentation &amp; Product Insights</strong></div><ul><li>Support A/B testing initiatives by designing experiment tracking and analyzing results.</li><li>Provide insights that guide feature prioritization and product roadmap decisions.</li><li>Collaborate with the Product and Marketing teams to evaluate the effectiveness of acquisition strategies and engagement campaigns.</li></ul><div><br><strong>Reporting &amp; Strategic Insights</strong></div><ul><li>Create regular reports and visual dashboards for the Product Lead, Chief Program Officer, and leadership team.</li><li>Translate complex data into clear insights and recommendations accessible to non-technical stakeholders.</li><li>Identify trends in client engagement, service delivery, and digital growth</li></ul><div><br><strong>Requirements for All Employees</strong></div><div>Passion for Avail’s mission and the theological foundation for Avail’s values and practices, exhibit a growing Christian faith, and agreement with Avail's employment policies.</div><div><br><strong>Qualifications</strong></div><div><strong>Required</strong></div><ul><li>2–5 years of experience in data analytics, product analytics, or business intelligence</li><li>Strong analytical skills with experience interpreting user behavior and digital product data</li><li>Proficiency in SQL and data visualization</li><li>Ability to communicate insights clearly to non-technical audiences</li><li>Experience analyzing digital products, SaaS platforms, or mobile/web user journeys</li><li>Experience with experimentation or A/B testing frameworks</li><li>Familiarity with tools such as Google Analytics, Looker, WordPress</li><li>Experience working with CRM or customer engagement data</li><li>Interest in mission-driven or social impact organizations</li></ul><div><br><strong>Key Competencies</strong></div><ul><li>Analytical curiosity – asks the right questions of the data</li><li>Strategic thinking – connects data insights to product decisions</li><li>Clear communication – translates technical findings into understandable insights</li><li>Detail orientation – ensures data accuracy and reliability</li><li>Mission alignment – motivated by helping people facing unintended pregnancy</li></ul><div><br><strong>Physical Demands/Working Conditions</strong></div><ul><li>Ability to stand, walk or sit at a computer for an extended period of time.</li><li>Ability to talk, see and hear within normal range.</li><li>Finger and hand dexterity to manipulate objects.</li></ul><div><br>The physical requirements described represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the principal duties of the job except where to do so would cause an undue hardship on Avail’s business operations.</div><div><br><strong>About Avail</strong></div><div>Avail is a nonprofit committed to keeping those facing a past or present unexpected pregnancy at the heart of their own story by listening first and addressing the complex feelings and needs shaping people’s choices. Offering free, non-political, and nonjudgemental care, Avail meets both women and men with comprehensive support. This support includes personal client advocacy programs centered around decision making, after abortion processing, pregnancy and parenting, healthy relationships, and male services. Avail also offers its services through self-guided digital programs to reach those preferring to access support at their fingertips via availnyc.org and betterclarity.com. Clients come from all over the country and the world, and 99% of clients would recommend Avail to a friend. Avail's employees also love their jobs; in 2023, Avail ranked as the #1 Small Business at Best Companies to work for in New York State.</div><div><br><strong>Ready to Apply?</strong></div><div>If you're excited about using data to improve digital products and help more people access compassionate care, we'd love to hear from you.</div><div><br></div><div>Please email your resume and a brief cover letter to <a href="mailto:hr@avail.org">hr@avail.org</a> with "Data Analyst" in the subject line. We review every application carefully and will contact candidates selected to move forward in the hiring process.</div>

Data Analyst

<div><strong>The Opportunity</strong></div><div>We're building the next chapter of the Donorbox platform: a nonprofit CRM that helps organizations turn contacts into donations and donations into lasting relationships. We're hiring a <strong>Senior Product Manager </strong>to lead the Donorbox CRM and empower nonprofits to manage their supporters and communicate with them at scale.</div><div><br>The CRM was launched in early 2026 on the back of a beta that drew thousands of leads. Today, it does the core jobs well and is ready for thoughtful stewardship into a market-leading product.</div><div><br>You'll own the CRM across the data layer (supporter records, data quality, segmentation logic, and reporting) and the engagement layer (email and multi-channel communications, automations, and stewardship). Together these aspects will cover the full "understand your supporters and communicate with them" surface. You will be the single product leader connecting both layers.</div><div>This is a builder's role at an inflection point.</div><div><br><strong>What You'll Do</strong></div><ul><li><strong>Own the CRM vision and roadmap end-to-end</strong>: Translate the company's CRM strategy into a sequenced plan with clear, measurable outcomes.</li><li><strong>Advise and execute on a data model evolution strategy:</strong> Get deep into how supporters, households, donations, soft credits, and communications are modeled today, and drive the evolution toward a more robust, scalable model.</li><li><strong>Sharpen segmentation and Lists</strong>: Enable nonprofits with powerful filtering and the path toward data-informed segmentation that nonprofits need.</li><li><strong>Grow CRM as an acquisition engine:</strong> Ship top-of-funnel features that pull new organizations into the platform.</li><li><strong>Make communications demonstrably drive giving</strong>: Own the insights and metrics that help nonprofits use email and direct stewardship to uplift their fundraising.</li><li><strong>Run great product practice:</strong> Talk to nonprofits constantly, separate the real problem from the stated request, define success before you ship, measure it after, and iterate to success.</li></ul><div><br><strong>Who You Are (Must-Haves)</strong></div><ul><li><strong>5+ years in product management. </strong>Previous experience building a B2B SaaS product or platform area. You've owned outcomes end-to-end and made good decisions under ambiguity and resource constraints.</li><li><strong>You think in data models.</strong> You can sit with engineers and hold your own on schema, uniqueness constraints, migrations, and architectural tradeoffs. You're comfortable shipping on top of an evolving model and have lived through real data migrations. You understand that for this product, the data model <em>is</em> the product.&nbsp;</li><li><strong>You have experience with mass communication tools. </strong>That might be email marketing, transactional emails, in-app notifications, or SMS, but you are comfortable with how communication channels get built, utilized, and measured. You know what signals success for the sender and how to guide customers towards best practice.</li><li><strong>You've built data-heavy B2B SaaS</strong>.&nbsp; A CRM, marketing-automation, segmentation, analytics, or similar data-platform product where the hard problems were about modeling and moving data, not just surfacing screens and commenting in Figma.</li><li><strong>You speak data fluently.</strong> You don't need to be a data engineer, but you are comfortable with JOINs and with writing CTEs. You wake up excited to look at user data, and you back your decisions with your insights.</li><li><strong>You build for non-technical, resource-strapped users.</strong> Our users are often a one-person fundraising department or an overwhelmed development director. Empathy for mission-driven, under-resourced organizations is a requirement, not a nice-to-have.</li><li><strong>You discover, decide, and translate.</strong> You love talking directly with users, can separate signals from noise, and can turn fuzzy needs into specs engineers can build against. You’ve got analogies ready to clearly communicate technical realities to non-technical stakeholders and leadership.</li></ul><div><br><strong>Nice To Have</strong></div><ul><li><strong>Nonprofit or fundraising domain knowledge.</strong> A feel for how nonprofits operate and execute on fundraising strategies is a huge advantage, but isn’t a gate. We will take sharp product instincts over sector tenure alone, but be prepared to articulate how your experience will translate over to our focus on non-profit users.</li><li><strong>Hands-on experience with AI, and a point of view on human–AI interaction.</strong> Enough time building prototypes, agents, or workflows to be credible without needing to be an S-tier practitioner. A thoughtful view of where AI creates real value, where it can act on its own, and where a human should stay in the loop to review and decide.&nbsp;</li><li><strong>Familiarity with segmentation or query tools.</strong> Whether it comes from a CRM, a BI tool, or hands-on SQL, you’ll have a head start if you have experience with how users want to slice an audience into meaningful groups and what makes that easy or painful.</li><li><strong>Demonstrable, self-directed continuous learning. </strong>Curiosity is important. We’d love to hear about your projects, hobbies, or interests that demonstrate that quality, and we’d love to hear about how that translates into your craft.</li></ul><div><br><strong>Details</strong></div><ul><li>Fully remote based in Canada or United States, with a preference for CT/ET time zones</li><li>Salary: $160,000–$200,000 (USD or CAD, based on location), depending on experience</li></ul><div><br><strong>Benefits &amp; Perks</strong></div><ul><li>Fully remote work from the comfort of your home</li><li>Generous time off policy of 21 days (birthday included 🎉), 8+ designated/floating holidays, 2 paid volunteer days, and additional sick days (dependent on state/country)</li><li>Employer-sponsored health insurance plan through TriNet, including medical (United Healthcare), dental, vision, and life (for US employees) and similar offering for Canadian employees</li><li>401(k) retirement plan via TriNet's partner, Empower, with an employer match of up to 4% (for US employees) and Registered Retirement Savings Plans (RRSP), with an employer match of up to 4% (for Canadian employees)</li><li>Reimbursement package for home office expenses and professional development, up to $1.5k</li><li>Eligibility for employee equity plan (stock options)</li><li>Wellness program with fitness and mindfulness classes</li><li>Love your work and our mission of serving nonprofits!</li></ul><div><br><strong>The Application Process</strong></div><div><strong>We have 5 stages:</strong></div><ol><li>Apply here and fill out our questions to tell us about you!</li><li>Prescreen Call with the Talent Team</li><li>Interview with Hiring Manager</li><li>Panel/Final Interview</li><li>Background &amp; Reference Checks</li></ol><div>If this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you!</div><div><br><strong>About Donorbox</strong></div><div>Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to raise over $4 billion in donations. 🚀</div><div><br>Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 150-person team based in 16+ states and 23+ countries. In 2026, Donorbox was named by Built In as one of the Best Places to Work in Washington, DC.</div><div><br>🏅 Donorbox is rated the #1 software for fundraising, donor management, and nonprofit payment on G2 based on hundreds of verified customer reviews — a reflection of the care our team puts into building products that nonprofits trust.</div>

Senior Product Manager, CRM

<div><strong>Who We Are</strong></div><div>Overflow is a Series B Silicon Valley technology company with a bold mission: to inspire the world to give. We are a B2B SaaS philanthropy platform that enables modern giving across cash, stock, and crypto for nonprofits, churches, and mission-driven organizations.</div><div><br>Backed by leading investors including Uncork Capital, Craft Ventures, and Village Global, Overflow builds secure, beautifully designed infrastructure that powers generosity at scale.</div><div><br><strong>Our Founding Principles</strong></div><div>Overflow was founded on the belief that generosity transforms people and communities. Inspired by Proverbs 11:24 — <em>"The world of the generous gets larger and larger"</em> — we operate with integrity, stewardship, service, and excellence.</div><div><br><strong>How We Work</strong></div><div>Overflow operates with a flexible work model. While there is no company-wide in-office requirement, some teams may establish in-person collaboration rhythms based on their function, goals, and team needs.</div><div><br>We maintain offices in Los Gatos, CA and Birmingham, AL for team collaboration, coworking, meetings, and intentional in-person connection. Candidates should be comfortable participating in occasional in-person gatherings or team-specific onsite expectations, depending on their role and department.</div><div><br><strong>About the Role</strong></div><div>This isn't just a product marketing job. It's a chance to build the function that connects everything — product, sales, customers, and the market — at a company where the work genuinely matters. You'll be the voice of the product for a platform that helps churches grow generosity, and you'll do it at the moment where the company is investing to scale.</div><div><br>You're not inheriting a playbook — you're writing it. Every framework, asset, and process you build becomes the foundation for how Overflow goes to market.</div><div><br><strong>What You Will Do</strong></div><div><strong><br>Positioning, Messaging &amp; Narrative</strong></div><ul><li>Own Overflow's product positioning and messaging across all segments — from starter churches to enterprise ministries — ensuring every touchpoint tells a clear, compelling, and differentiated story</li><li>Build and maintain a messaging framework that translates product capabilities into the language of generosity growth, not just feature specs</li><li>Craft and scale our migration narrative — turning proof points (12% giving increase, 90%+ migration in 8 weeks, 112% retention) into a repeatable, segment-specific story that drives urgency and conversion</li><li>Develop competitive positioning that clearly articulates why Overflow wins against legacy platforms and emerging competitors</li></ul><div><strong><br>Go-to-Market Strategy &amp; Product Launches</strong></div><ul><li>Lead end-to-end GTM strategy for all product launches — from Tap and full-stack giving features to AI-powered tools and new payment methods</li><li>Build the GTM playbook for Overflow, defining launch tiers, cross-functional workflows, channel strategies, and measurement frameworks</li><li>Partner with Product Management and Engineering to inject market and user insights into the product roadmap</li><li>Coordinate cross-functionally with Marketing, Success, Partnerships, and Sales to ensure launches land with impact across every channel and stakeholder group</li></ul><div><strong><br>Sales Enablement &amp; Revenue Impact</strong></div><ul><li>Build the sales enablement toolkit from the ground up: battlecards, pitch decks, segment-specific one-pagers, objection handling guides, and a fully functioning demo environment</li><li>Close the AE messaging gap by creating education resources that help reps articulate Overflow's value proposition with confidence across every segment and deal size</li><li>Support the enterprise GTM motion with solutions-oriented collateral, case studies, and proof points that give AEs credibility in complex deals</li><li>Partner with Revenue Operations to identify and act on product-market signals that inform upsell and expansion plays</li></ul><div><strong><br>Customer Marketing &amp; Product Adoption</strong></div><ul><li>Build a customer marketing engine: case studies, testimonials, and customer stories that showcase real outcomes and drive social proof</li><li>Partner with Customer Success to develop in-product enablement content, product documentation, and onboarding materials that reduce time-to-value and drive adoption</li><li>Shape the in-product upsell narrative — working with Product and Growth to identify the right moments, segments, and messaging to drive Tap-to-full-stack conversion</li><li>Drive customer communications for product updates, migrations, and changes with clarity and care</li></ul><div><strong><br>Market Intelligence &amp; Insights</strong></div><ul><li>Own competitive intelligence as a repeatable program — monitoring the church giving and generosity tech landscape and translating shifts into actionable insights for Product and Sales</li><li>Conduct and synthesize user research to deepen our understanding of church leaders, pastors, administrators, and donors across segments</li><li>Identify market trends and whitespace opportunities that inform product strategy and GTM expansion</li></ul><div><br><strong>What You Should Have</strong></div><ul><li>4–6 years of product marketing experience, ideally at a growth-stage B2B SaaS or platform company scaling from early traction to meaningful ARR</li><li>Demonstrated experience building a PMM function or operating as the first (or early) product marketer — you know how to create structure where there is none</li><li>Strong command of positioning, messaging, and GTM strategy with a portfolio showing both strategic thinking and hands-on execution</li><li>Experience creating sales enablement assets (battlecards, decks, one-pagers) grounded in competitive and market insights, with a track record of measurable sales impact</li><li>Experience leading cross-functional product launches end-to-end, coordinating across Product, Engineering, Marketing, Sales, and Customer Success</li><li>Excellent writing and storytelling ability — you can translate complex product capabilities into compelling narratives that resonate with non-technical buyers</li><li>Comfort working in a fast-paced, ambiguous environment where you'll need to prioritize ruthlessly</li><li>Analytical mindset with the ability to use data to inform creative and strategic decisions</li><li>Genuine curiosity about the people we serve — you want to understand church leaders, their challenges, and what generosity means to their communities</li></ul><div><br><strong>It'd Be Nice If You Had</strong></div><ul><li>Experience in fintech, payments, or financial services platforms</li><li>Familiarity with the church, nonprofit, or faith-based technology space</li><li>Experience with both product-led growth (PLG) and sales-led motions</li><li>Background in marketing products driven by upsell/expansion revenue (not just new logo acquisition)</li><li>Experience with pricing and packaging strategy</li><li>Hands-on experience with AI-powered product features or tools</li></ul><div><br><strong>Our Compensation Philosophy</strong></div><div><br>Overflow's compensation philosophy is rooted in Carta Total Compensation benchmarks, ensuring pay that is competitive by role, geography, and function. Actual compensation may vary based on factors including job-related skills, experience, interview performance, and market data.</div><div><br>Total compensation may also include equity, performance-based bonuses (for eligible roles), and a comprehensive benefits package. As a Series B company, we believe equity is a meaningful part of building long-term ownership — when Overflow wins, our team should share in that upside.</div><div><br><strong>Benefits &amp; Perks</strong></div><div><br>Overflow offers a thoughtful benefits package designed to support your well-being, growth, and life outside of work, including:</div><ul><li>Competitive base salary with equity and commission eligibility</li><li>Medical, dental, and vision coverage for employees and dependents</li><li>Generous paid time off and company holidays</li><li>Paid parental leave</li><li>401(k) retirement plan</li><li>Dedicated mental health and therapy stipend to support personal well-being</li><li>Team retreats and intentional in-person gatherings throughout the year</li></ul><div><em><br>Overflow is proud to be an equal opportunity employer and is committed to building a diverse and inclusive team.</em></div>

<div><strong>About the Work</strong></div><div>Planning Center ships meaningful product updates every single week, and every update is a chance to delight customers and show the market we’re moving fast. As the Go-to-Market Coordinator, you’ll be the one making sure these moments actually reach churches.</div><div>You’ll run a repeatable, lightweight launch playbook for our mid- and lower-tier product updates: the releases that are worth telling customers about but are often eclipsed by larger projects. By running these launches from start to finish, you’ll increase the number of product moments that reach our customers and our market. At the same time, you’ll support our two Product Marketing Managers as they own major launches, marketing campaigns, positioning, and research.</div><div>This role—focused on coordination and execution—is an excellent first step into a product marketing career. You’ll work closely with Content, Creative, Product, and Support, learning how go-to-market actually works while owning real launches from day one. You’ll report to one of our Product Marketing Managers.</div><div><br><strong>Responsibilities</strong></div><div><strong>Launch Ownership</strong></div><ul><li>Own assigned product launches from end to end—the updates that get minimal marketing support today</li><li>Manage logistics, handoffs, and timelines for launches: creative briefs for the Marketing team, channel coordination, and scheduling</li><li>Partner with Product Marketing to identify mid/lower-tier updates, define their messaging and audience, then independently work with Creative and Content to reach the right people through our established channels</li></ul><div><br><strong>Cross-Functional Coordination</strong></div><ul><li>Coordinate with Marketing Team and Product Managers to stay ahead of the shipping calendar and schedule marketing launches</li><li>Coordinate with Support Teams and the Online Community Manager to ensure that every marketing launch lands as a complete experience (right-sized according to launch tier)</li><li>Attend cross-departmental product tour meetings and report on findings as needed</li><li>Keep launch databases, timelines, and projects organized in Notion and Asana</li></ul><div><br><strong>Content &amp; Asset Execution</strong></div><ul><li>Take frameworks defined by senior Marketing Team members and execute the pieces within them—e.g., build/publish blog posts, build/test emails, create/publish in-app guides</li><li>Build interactive product and feature demos from an outline</li><li>Gather and fact-check competitive research</li><li>Collect, sort, and organize customer testimonials</li></ul><div><br><strong>What You Bring</strong></div><ul><li>1–2 years of experience in marketing, communications, or a related field&nbsp;<ul><li>Internships and coursework may qualify</li><li>Candidates who have successfully collaborated with marketing teams while in a non-marketing role may also be considered</li></ul></li><li>Exceptionally organized, with a knack for managing multiple moving parts, deadlines, and handoffs without letting things slip</li><li>Strong communication, experience with copywriting, and an eye for clear messaging</li><li>Comfortable learning new tools quickly; experience with content, email, or marketing platforms (e.g., a CMS, email tool, or project tracker) is a plus</li><li>Collaborative and proactive: You ask good questions, chase down answers, and keep work moving along</li><li>Genuine interest in building a career in product marketing</li></ul><div><br><strong>Competencies</strong></div><ul><li><strong>Owner of the details.</strong> Manages timelines, handoffs, and many concurrent launches with precision, and is the reason nothing gets missed.</li><li><strong>Reliable executor.</strong> Takes a defined strategy or framework and turns it into finished, on-brand, published work.</li><li><strong>Collaborative connector.</strong> Works smoothly across departments, asking thoughtful questions, surfacing blockers early, and keeping everyone aligned.</li><li><strong>Eager learner.</strong> Curious about products, customers, and the craft of product marketing, and actively building toward a Product Marketing career.</li></ul><div><br><strong>Who We Look For</strong></div><div>The best fits for any role on the Planning Center team are people embodying our <strong>Core Values:</strong></div><ul><li><strong>Engage with Humility -</strong> We actively participate with openness and receptiveness. We are ready to listen, learn, and speak thoughtfully and kindly—regardless of skill level, expertise, or place on the org chart.</li><li><strong>Invest in our team -</strong> We give our time and energy to our team’s success—improving collaboration with effective communication, making space for diverse perspectives, sharing knowledge, and asking questions.</li><li><strong>Do Our Best Work -</strong> We aspire to do our best possible work—continually looking for ways to improve the quality of our individual output and contribute to our team's overall success and growth.</li><li><strong>Focus on Customer Impact -</strong> We advocate for our customer’s best interests in our decision-making—we can trace the goal of every project back to creating positive value for our customers.</li><li><strong>Think Holistically, Work Iteratively -</strong> We focus on taking practical steps towards our goals with an awareness of the broader context—thinking big, working small.</li></ul><div><br>We believe the strongest teams comprise people with diverse backgrounds and experiences, and we are committed to cultivating that diversity here at Planning Center. We're building an inclusive, supportive place for you to do your best work. Planning Center is an Equal Opportunity Employer and participates in the U.S. Federal E-Verify program.</div><div><br><strong>The Hiring Process</strong></div><div>During the hiring process, you’ll have a chance to interact with several members of our team. We want this process to feel clear, respectful, and human— you’re getting to know us just as much as we’re getting to know you.</div><div><br>Applications will be accepted until <strong>June 30th, 2026 at 8:00am PT</strong>. We review applications on a rolling basis and may close the posting early once we’ve built a strong pool of candidates, so we encourage you to apply early!</div><div><br>Below is an outline of the steps in our hiring process.</div><ul><li><strong>Step One</strong>: Apply with a resume and complete the application questions so we can learn more about your background and experience<br><em>Our application questions are a chance for us to get to know you, so feel free to answer them the way you might in a cover letter and in your own words.</em></li><li><strong>Step Two</strong>: Initial phone screen with someone from our Talent Acquisition team to get to know one another and discuss work and culture</li><li><strong>Step Three</strong>: Interview with our Product Marketing Managers and Director of Marketing&nbsp;</li><li><strong>Step Four:</strong> Interview with other members of our Marketing team</li><li><strong>Step Five</strong>: A take home assessment to dig into your unique experience and background</li><li><strong>Step Six:</strong> Interview with the team to review your take home and ask final questions</li><li><strong>Step Seven:</strong> Pending all goes well, we'll extend an offer</li></ul><div><br><strong>Compensation &amp; Logistics</strong></div><ul><li>This is a US-based role; candidates must reside in and be authorized to work in the United States (<em>we are currently </em><strong><em>unable</em></strong><em> to offer employment to those with H-1B visas</em>)</li><li>Candidates must be willing to travel three times each year to connect with the rest of the team</li><li>The annual salary range for this position is $70,400 - $89,600</li></ul><div><br><strong>Benefits</strong></div><div>We love our team—it’s one of the core pillars that guides how we work every day. That’s why we invest deeply in your well-being, growth, and balance. Here are some highlights (you can explore all our benefits <a href="https://www.planningcenter.com/careers">here</a>):</div><div><br><strong>Get paid:</strong><br>We offer competitive pay no matter where you live. We also contribute to your 401(k), provide a charitable giving match of up to $2,000 per year, offer a generous allowance for continued education, and include a coworking stipend.</div><div><br><strong>Be healthy:</strong><br>You’ll receive generous paid sick and vacation time, $200 per month for physical fitness and mental health, and 95% medical plus 100% dental premium coverage.</div><div><br><strong>Get out:</strong><br>Enjoy <strong>paid Fridays off year-round</strong>, because we believe doing your best work includes having the time and space to rest, recharge, and live fully. We also offer a month-long sabbatical every five years, a week off between Christmas and New Year’s, a week each year to serve with a globally focused non-profit, and two weeks of paid vacation (increasing to three over time).</div><div><br></div><h3><strong>About Planning Center</strong></h3><div>Planning Center exists to help churches build stronger, more connected communities.</div><div>Since 2006, over 80,000 churches have trusted our tools to care for their people—whether that’s communicating with their congregation, organizing important information, or coordinating the details that make ministry happen.</div><div><br>We’re an independent, profitable company with no outside investors. That means we get to focus on building products thoughtfully, caring for our team well, and making decisions for the long term.&nbsp;</div><div><br>Our team is fully remote, working together daily through tools like Slack, Asana, Linear, Notion, and Zoom. Three times a year, we gather in Carlsbad, CA to connect in person, strengthen relationships, and align on where we’re headed.</div>

Go-to-Market Coordinator

<div>As <strong>Director of Growth Marketing</strong>, you will lead the strategy and execution of the programs that help churches discover and benefit from Tithe.ly’s tools and services. You will oversee marketing efforts across channels such as events, digital campaigns, and paid media, creating meaningful ways to connect with church leaders and administrators and support the growth of their ministries. This is a hands-on leadership role where you will work closely with your team to plan campaigns, review results, improve performance, and identify new opportunities to better serve churches.&nbsp;</div><div><br>Primary Responsibilities of the Role<br><strong>Growth Strategy and Planning</strong></div><ul><li>Own the growth marketing strategy, including goals, channel mix, budget allocation, and success metrics across demand generation efforts</li><li>Build and maintain a full-funnel marketing plan aligned to pipeline and revenue goals in partnership with Sales and RevOps</li><li>Foster a culture of testing, learning, and continuous improvement across campaigns</li><li>Report marketing performance to leadership with clear connection to pipeline and revenue outcomes</li></ul><div><strong>Team Leadership</strong></div><ul><li>Lead, coach, and develop a team across paid media, email, events, and digital marketing</li><li>Create a high-accountability, high-support environment with clear expectations and strong execution</li><li>Oversee content strategy, website performance, SEO, and emerging AI search visibility</li><li>Hire and onboard new team members as the function grows</li></ul><div><strong>Events and Demand Generation</strong></div><ul><li>Own the event marketing strategy for webinars, conferences, summits, and field events</li><li>Drive attendee acquisition and post-event follow-up through coordinated multichannel campaigns</li><li>Partner with Sales on targeted event experiences that strengthen relationships and advance opportunities</li><li>Measure event impact across registrations, attendance, pipeline, and revenue</li></ul><div><strong>Paid Media and Digital</strong></div><ul><li>Lead paid media strategy across search, social, and other digital channels</li><li>Improve customer acquisition costs, conversion rates, and return on ad spend through ongoing optimization</li><li>Ensure paid and organic efforts work together to maximize visibility and engagement</li><li>Evaluate new channels, platforms, and AI-driven opportunities</li></ul><div><strong>Analytics and Performance</strong></div><ul><li>Own reporting for key growth metrics, including leads, pipeline, acquisition costs, and channel performance</li><li>Partner with RevOps to ensure accurate attribution and clear measurement of marketing's revenue impact</li><li>Use funnel analysis, campaign reviews, and testing insights to improve performance and scale successful programs</li></ul><div><br><strong>Qualifications<br></strong>A Successful Candidate Will:&nbsp;</div><ul><li><strong>Drive Results:</strong> Consistently delivers against pipeline and revenue goals, maintaining a strong focus on outcomes, accountability, and performance improvement even in the face of challenges</li><li><strong>Strategic Mindset:</strong> Sees ahead to future opportunities and translates them into integrated marketing strategies that connect vision to execution and drive sustainable growth</li><li><strong>Manages Complexity:</strong> Effectively navigates complex data, multiple channels, and competing priorities to diagnose issues, identify root causes, and make informed, high quality decisions</li><li><strong>Develops Talent: </strong>Builds and develops high performing teams through coaching, feedback, and clear alignment between individual growth and organizational goals</li><li><strong>Plans and Aligns:</strong> Translates strategy into clear plans, priorities, and coordinated execution across teams, ensuring work is aligned to business goals and delivered effectively</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>7–10 years of progressive B2B marketing experience with direct ownership of demand generation programs and measurable pipeline results</li><li>3–5 years leading marketing teams, including hiring, coaching, and setting priorities</li><li>Proven success executing integrated campaigns across email, events, paid media, and digital channels</li><li>Strong analytical skills, including funnel metrics, attribution, customer acquisition cost (CAC), lifetime value (LTV), and performance reporting</li><li>Experience managing paid media strategy and budgets across platforms such as Google, LinkedIn, and Meta</li><li>Demonstrated ability to execute virtual and in-person event marketing programs with measurable pipeline impact</li><li>Strong cross-functional communication and stakeholder management skills</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>&nbsp;Hands-on experience with HubSpot, including CRM, Marketing Hub, workflow automation, and reporting</li><li>Familiarity with product-led growth strategies, including free trials, freemium models, and in-product activation signals</li><li>Experience with account-based marketing (ABM) strategies and supporting platforms</li><li>Background in faith tech, nonprofit SaaS, fintech, or other mission-driven B2B organizations</li><li>Experience in high-growth or category-defining SaaS environments</li><li>Familiarity with AI-powered marketing tools for content creation, personalization, and campaign execution</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br>Additional Information<br><strong>The starting annual salary for this position is $170,000-$200,000 with an eligibility for additional variable compensation.<br></strong><br>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

Director of Growth Marketing

<div><strong>About Nurture</strong></div><div>Nurture, a Pushpay company, is a pastoral care platform helping churches shepherd their people through technology. We are growing rapidly inside Pushpay and are hiring our first dedicated Customer Success Manager to partner directly with our Head of Customer Experience. This person will help shape the scaffolding of how Nurture serves churches at scale — from onboarding through long-term relationships.</div><div><strong>&nbsp;</strong></div><div><strong>About the Role</strong></div><div>Today, one person leads onboarding, training, ongoing support, and the customer relationship across roughly 45 churches, with many more in the pipeline. This role exists to take significant ownership of that work — starting with onboarding and administrative drive — while growing into a true thought partner who can help build out the customer success function as Nurture scales. You will ride along on training trips and customer engagements early on, learning the pastoral and product context firsthand, then carry the weight of execution and process as we grow.</div><div>&nbsp;</div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Remote</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range: $67,500 - $76,000, depending on location.</strong></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA - All other states are not in consideration for this role at this time.</strong></div><div><strong>&nbsp;</strong></div><div><strong>What You'll Do</strong></div><ul><li>Lead day-to-day onboarding execution: securing customer access, coordinating with the development team on technical setup, building out onboarding templates, and keeping projects moving from access through delivery.</li><li>Partner closely with the Head of Customer Experience as a through line for customers — joining sales calls, kickoff meetings, data practices conversations, strategy sessions, and training engagements.</li><li>Run customer-facing meetings independently once strategy is defined, including ongoing monthly check-ins and relationship management for an assigned book of churches.</li><li>Translate between customers and the dev team: bring solutions back from engineering, follow up with customers on what's complete and what remains, and reduce the number of times an engineer has to be pulled into customer calls.</li><li>Support documenting processes as they are designed — onboarding playbooks, support workflows, training best practices, ministry-specific strategies — so the team can scale.</li><li>Identify what can be automated or delegated (including to AI tools) versus what must stay human and pastoral, and help build that operational backbone.</li><li>Travel periodically for in-person training and customer engagements alongside the Head of Customer Experience.</li></ul><div>&nbsp;</div><div><strong>Who You Are</strong></div><ul><li>Servant-Hearted. You look for ways to support the team by proactively identifying needs and stepping in to meet them, embracing a "no task is too small" mentality, and never staying siloed to a job description.</li><li>Naturally Curious. You love to learn about why and how things work. You like to spend time understanding your customer’s needs in detail, and how you can help. You look for ways to be better every day.</li><li>Strategic and process-oriented. You think in steps, structures, and systems — and bring order to chaos. You will compliment a highly relational leader by serving as a thought partner, focusing on translating strategy into systems and processes.</li><li>A driver and a closer. You do not wait to be followed up with; you carry the ball across the line and close the loop with everyone involved.</li><li>Problem Solver. You love identifying and tackling the most difficult of challenges and know how to work with a team to get to the best solution. You go the extra mile with a strong work ethic; self-directed and resourceful. Many would describe you as a “self- starter” or “driven”.</li><li>Adaptable and scrappy. You are comfortable in an early-stage environment where the playbook is being written in real time, and you are excited to help write it.</li><li>Credible in the room: You can confidently and humbly lead discussions with executive pastors and other church leadership.</li><li>Customer-minded with a technical aptitude. You are not a coder, but you understand technology well enough to have a meaningful conversation about CHMS integrations (Planning Center, Pushpay CCB, Rock, Salesforce) and to evolve strategy alongside a customer.</li></ul><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>Meaningful church or ministry experience — either staff experience or deep, sustained involvement in a local church. You understand how pastors think and what change management looks like in a ministry setting.</li><li>Experience in a customer-facing role at a SaaS or technology company, or comparable experience leading implementations and ongoing relationships with organizational customers.</li><li>Strong written and verbal communication; comfortable leading meetings and producing clear documentation.</li><li>Demonstrated ability to manage multiple work-streams independently and prioritize without hand-holding.</li><li>Familiarity with one or more church management systems (PCO, Pushpay CCB, Rock, Salesforce) is a strong plus.</li><li>Willingness to travel for customer trainings and team gatherings.</li></ul><div>&nbsp;</div><div><strong>What Success Looks Like</strong></div><ul><li>First 30 days: Shadow customer-facing engagements (sales calls, onboarding kickoffs, training sessions). Begin owning the administration of active onboardings. Document what you observe.</li><li>First 90 days: Independently lead onboarding execution end-to-end for new customers. Become the primary point of contact for an initial book of churches. Establish a recording-and-review habit across customer calls so we can keep improving.</li><li>First 6 months: Own the ongoing relationship and monthly check-ins for ~50 churches. Have helped codify onboarding, support, and training playbooks that the next hires can step into.</li></ul><div>&nbsp;</div><div><strong>Why This Role</strong></div><div>You will work directly with the founders and leaders of Nurture, inside the support of Pushpay. You will help build something genuinely new — a way for churches to pastor their people through technology — and you will have an unusual influence over how the customer experience function is shaped from the ground up.</div>

Customer Success Manager, Nurture

<div>Atrium gives pastors the visibility to care proactively, identifying drift, burnout, struggles, and visitor needs long before they become emergencies. We're adding to our sales team here in DFW to help us put that visibility in the hands of more churches.<br><br><strong>The role:<br></strong>You'll own your pipeline and the demo experience. That means sitting down with pastors and church staff, showing them what proactive pastoral care actually looks like, and walking prospects from "interested" to "signed."<br><br>What you'll do:<br>• Run live product demos (in-person and virtual) with pastors and church staff<br>• Manage your own pipeline end-to-end: outbound, follow-up, and close<br>• Work directly with the founders to refine messaging, pricing, and positioning<br>• Represent Atrium at conferences, church networks, and local events around DFW<br>• Bring feedback from the field back into the product<br><br>Who you are:<br>• Based in or near DFW (local role, we want someone we can grab coffee with)<br>• 2+ years selling SaaS, ideally to SMB or mid-market<br>• Comfortable demoing software and translating features into outcomes<br>• Genuinely interested in the church space. Bonus if you're plugged into a local church community<br>• Self-directed, scrappy, and ready to build playbooks (not just follow them)<br><br>Why now:<br>We're early-stage and growing fast. You'll have a real seat at the table and the chance to shape how a category-defining product gets to market.<br><br>If this sounds like you (or someone you know)</div>

Sales Executive

<div>As the <strong>Customer Engagement Manager</strong>, you will be the strategic lead responsible for the vision, infrastructure, and operational excellence of our community software and communication frameworks, finding and establishing the efficiencies that allow our CX team to scale without losing a human touch. By acting as the primary architect behind customer journey mapping, VOC reporting, and critical incident communications, you will secure the operational stability necessary to deepen user loyalty and trust. Ultimately, you will build the cross-functional processes and resource-allocation strategies that align our community efforts with the broader company mission, ensuring every customer touchpoint is both purposeful and performant.</div><div><br><strong>Primary Responsibilities of the Role</strong></div><div>1. Community Ecosystem &amp; Software Ownership</div><ul><li>Define and execute the strategy for Tithely’s customer community, including engagement goals, customer value, and long-term growth.</li><li>Own and manage the community platform and related communication tools.</li><li>Develop and implement programs that increase customer participation, engagement, and advocacy within the community.</li></ul><div>2. Customer Communications</div><ul><li>Lead customer-facing communications during critical incidents such as outages, bugs, maintenance windows, and other high-impact events.</li><li>Create and manage lifecycle messaging strategies that keep customers informed without over-communicating.</li><li>Establish consistent messaging standards, tone, and communication cadences across customer touchpoints.</li></ul><div>3. Voice of Customer (VOC) Program</div><ul><li>Own and scale Tithely’s Voice of Customer program, transforming customer feedback into actionable business insights.</li><li>Aggregate and analyze feedback from support tickets, surveys, NPS responses, community discussions, and direct customer interactions.</li><li>Build reporting frameworks that surface trends across customer segments, products, and lifecycle stages.</li><li>Partner cross-functionally with Product, Sales, Support, and Leadership to distribute VOC insights and influence decision-making.</li><li>Track and communicate how customer feedback is acted upon to reinforce customer trust and engagement.</li></ul><div>4. Customer Journey Mapping</div><ul><li>Map and optimize the end-to-end customer journey, identifying opportunities to reduce friction and improve the customer experience.</li><li>Partner with cross-functional teams to ensure customer experiences align with intended processes and company standards.</li><li>Identify key moments that drive customer satisfaction, retention, and long-term loyalty.</li></ul><div><br><strong>Qualifications</strong></div><div>A Successful Candidate Will:</div><ul><li><strong>Communicate Effectively</strong>: Delivers multi-mode communication clearly to different audiences.</li><li>Have <strong>Digital Fluency</strong>: Is adaptable and innovative in the digital world.</li><li><strong>Cultivate Innovation</strong>: Comes up with useful ideas that are new, better, or unique Introduces new ways of looking at problems.</li><li>Have a<strong> Strategic Mindset</strong>: Seeing ahead to future possibilities and translating them into breakthrough strategies. Anticipates future trends and implications accurately. Readily poses future scenarios.</li><li><strong>Optimize Work Processes</strong>: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement and managing from a distance. Seeks ways to improve processes, from small tweaks to complete reengineering.</li><li>Be <strong>Resourceful</strong>: Marshals resources (people, funding, material, support) to get things done. Applies knowledge of internal structures, processes, and culture to resourcing efforts.&nbsp;</li><li><strong>Drive Results</strong>: Persists in accomplishing objectives despite obstacles and setbacks.&nbsp;</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>2+ years of experience in Customer Experience, Community Management, Marketing, or a related role within a SaaS environment.</li><li>Experience managing customer-facing communications, engagement programs, or community initiatives.</li><li>Experience using CRM, community, or customer engagement platforms.</li><li>Experience coordinating projects or initiatives across multiple teams.</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>&nbsp;Experience working with customer engagement and communication tools, including community platforms, HubSpot, and event management software.</li><li>Experience working in a high-growth SaaS or technology environment.</li><li>Familiarity with church or non-profit technology.&nbsp;</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br><strong>Additional Information</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

Customer Engagement Manager

<div>As the <strong>Senior Product Analyst</strong>, you will own the analytics layer across our Product, Engineering, and Design (EPD) teams and serve as the go-to data partner for Product Managers. You will transform raw product data into clear, actionable insights that inform feature decisions, improve user experience, and measure what is working. In addition to day-to-day analysis, you will help build the foundation for how we use data by establishing scalable tracking, experimentation, and reporting practices that enable faster, more confident product decisions.</div><div><br>Primary Responsibilities of the Role</div><ul><li>Define and maintain product adoption and feature usage metrics across Tithely’s product suite, ensuring data is easily accessible and self-serve for Product Managers</li><li>Build, standardize, and own product performance dashboards within BI tools to provide consistent visibility across all products</li><li>Design, implement, and analyze A/B tests end-to-end, and establish a scalable experimentation framework for the EPD organization</li><li>Instrument and analyze user flows and funnels to identify friction points, drop-off, and opportunities for product improvement</li><li>Partner closely with Product Managers to deliver timely, high-quality ad hoc analyses that inform product decisions</li><li>Collaborate with Engineering, Product, and Design during feature discovery to define tracking strategies, including event schemas, properties, and data relationships that enable meaningful insights while minimizing technical debt</li><li>Act as a “bilingual” technical partner, translating product requirements into clear data and tracking specifications for Engineering, while ensuring alignment with Data &amp; Analytics modeling standards</li></ul><div><br>Qualifications<br><br></div><div>A Successful Candidate Will:</div><ul><li><strong>Drive Results:</strong> Consistently achieve measurable benchmarks and optimize delivery speed while maintaining quality and reliability.</li><li><strong>Strategic Mindset:</strong> Ability to define mid- and long-term technical direction for data assets that align with overall business objectives.</li><li>Utilize <strong>Business Insight</strong> by applying knowledge of business and the marketplace to advance the organization’s goals</li><li><strong>Collaborate:</strong> Ability to work effectively in a fully distributed, cross-functional team environment, communicating clearly with both technical and non-technical audiences.</li><li><strong>Action Oriented:</strong> Strong analytical mind and proactive problem-solving abilities, with the capacity to adapt quickly to new technologies and operational changes.</li></ul><div><br><strong>Required Technical Qualifications:</strong></div><ul><li>5+ years of experience in product analytics, preferably within SaaS or fintech environments</li><li>Strong proficiency in SQL and at least one product analytics platform (e.g., Amplitude, Mixpanel, or equivalent)</li><li>Demonstrated experience applying AI tools and workflows to accelerate analysis and deepen insights</li><li>Hands-on experience designing, implementing, and analyzing A/B tests end-to-end</li><li>Experience building and maintaining self-serve dashboards using BI tools (e.g., Looker, Metabase, or similar)</li><li>Proven ability to partner with Product Managers and influence product decisions through data</li><li>Experience working cross-functionally with Engineering and Product to define tracking, instrumentation, and data requirements</li></ul><div><br><strong>Preferred Technical Qualifications:</strong></div><ul><li>Experience in church technology, nonprofit, or payments-related domains</li><li>Familiarity with dbt and modern data stack workflows, or experience collaborating closely with data engineering teams</li><li>Experience establishing product analytics instrumentation and data schemas from the ground up</li></ul><div><br><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br>Additional Information<br><br></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

Senior Product Analyst

<h3>The Role</h3><div>Cloverleaf transforms how teams understand themselves and each other <strong>— and customer success is where that impact grows. </strong>As a Customer Success Manager, you’ll serve as a <strong>strategic partner to HR, Learning &amp; Development, and People leaders</strong>, helping them deeply embed Cloverleaf into their most important talent initiatives and business processes.<br><br></div><div><em>Because this role spans enterprise, mid-market, and coach/partner accounts, we’re seeking someone with </em><strong><em>3–5 years of B2B SaaS customer success or account management experience </em></strong><em>who can own the strategic customer journey focusing on adoption and expansion, and operate with confidence across diverse customer environments.<br></em><br></div><div>This is far more than a relationship management role. You’ll think like a consultant and approach every account with a <strong>land-and-expand mindset</strong>; driving the kind of deep, durable adoption that naturally opens doors to new use cases, new stakeholder groups, and revenue growth.<br><br></div><h3><strong>What You'll Do</strong></h3><div>You’ll be the trusted strategic advisor helping customers get maximum value from Cloverleaf — and grow their partnership over time.<br><br></div><ul><li><strong>Own a diverse book of business </strong>across enterprise, mid-market, and coach/partner segments, serving as the primary point of contact and trusted advisor throughout the customer lifecycle</li><li><strong>Build deep, multi-threaded relationships </strong>with HR leaders, L&amp;D professionals, People Operations teams, and executive sponsors to understand their business priorities and organizational challenges</li><li><strong>Act as a strategic consultant </strong>who maps Cloverleaf’s capabilities to customers’ existing workflows from onboarding programs and leadership development tracks to manager enablement, performance cycles, and engagement strategies</li><li><strong>Develop and execute tailored success plans </strong>anchored to measurable business outcomes: reduced time-to-productivity, stronger collaboration scores, improved 360 feedback results, and more</li><li><strong>Drive land-and-expand growth </strong>within each account: start with deep adoption in an initial team or use case, then leverage that success to expand into new business units, stakeholder groups, and initiatives</li><li><strong>Proactively identify expansion opportunities </strong>by connecting evolving customer needs to additional Cloverleaf use cases, positioning the platform as an integral part of the customer’s people strategy, not a standalone tool</li><li><strong>Monitor customer health metrics and usage data </strong>to identify risk signals and growth opportunities, using AI-powered tools and data-driven insights to prioritize outreach and deliver timely interventions</li><li><strong>Lead strategic business reviews and executive check-ins </strong>that go beyond usage reporting to demonstrate tangible business impact, surface recommendations, and plant seeds for expansion</li><li><strong>Collaborate cross-functionally </strong>with Implementation Specialists, Support, Sales, and Product to ensure seamless handoffs, resolve issues quickly, and relay customer feedback that shapes the roadmap</li><li><strong>Track and report on key CS metrics </strong>including Net Revenue Retention, logo retention, NPS, adoption milestones, and health scores — using data to drive strategy and demonstrate impact</li></ul><div><br></div><h3>Who You Are</h3><div>You’re consultative, curious, and energized by helping customers succeed. You can zoom out to understand a customer’s business strategy and zoom in to solve the adoption challenge in front of you. You love building relationships, connecting the dots, and making a real difference in how organizations develop their people.<br><br></div><div>You’ll thrive in this role if you:<br><br></div><ul><li>Think and communicate like a strategic partner and can influence stakeholders from end users to C-suite executives</li><li>Are naturally consultative and ask thoughtful questions that uncover what customers actually need to succeed</li><li>Get energized by connecting business problems to platform solutions and articulating the <em>why</em> behind every recommendation</li><li>Stay calm and adaptable when priorities shift (they will!), and know how to keep accounts on track through ambiguity</li><li>Love using data, AI tools, and automation to work smarter and deliver more proactive, personalized outreach at scale</li><li>Work well across teams and communicate clearly whether you’re presenting in an executive QBR or collaborating with Product on a feature request</li></ul><div><br></div><h3>What You Bring</h3><div><strong><br>Required</strong></div><ul><li>3–5 years of experience in <strong>Customer Success, Account Management, or a strategic client-facing role </strong>within B2B SaaS</li><li>Demonstrated ability to <strong>manage and grow a portfolio of accounts </strong>with a land-and-expand approach owning renewals, identifying expansion opportunities, and driving revenue growth</li><li>Track record operating as a strategic partner with strong <strong>consultative and strategic thinking skills</strong>, with the ability to understand a customer’s business landscape and influence stakeholders at all levels</li><li>Outstanding <strong>written and verbal communication skills</strong>, with a confident customer-facing presence in business reviews, executive conversations, and cross-functional sessions</li><li>Ability to interpret and act on <strong>customer health data, usage analytics, and AI-driven insights </strong>(e.g., predictive churn signals, engagement scoring) to drive proactive account strategies</li><li>Experience guiding customers through <strong>organizational change</strong>, including stakeholder alignment, user adoption strategies, and embedding new tools into established workflows</li><li>Comfort operating in a <strong>fast-paced startup environment </strong>where resourcefulness, adaptability, and ownership are essential</li></ul><div><strong><br>Preferred</strong></div><ul><li>Experience in a <strong>SaaS startup environment</strong>, with familiarity with the pace, ambiguity, and opportunity of high-growth companies</li><li>Background in or deep familiarity with <strong>Human Resources, Talent Development, Learning &amp; Development, or Organizational Development</strong></li><li>Experience with <strong>behavioral assessments or personality frameworks </strong>(e.g., DISC, Enneagram, CliftonStrengths, 16-Types) or coaching methodologies</li><li>Experience with <strong>Customer Success Platforms </strong>(e.g., Vitally, ClientSuccess, Gainsight, ChurnZero) and CRM tools (Salesforce, HubSpot)</li><li>Exposure to <strong>AI applications in customer experience</strong>, including predictive analytics, automated engagement tools, or AI copilots</li><li>Experience using <strong>data visualization or BI tools </strong>(e.g., Looker, Tableau, Sigma, Omni) to communicate customer outcomes and portfolio health</li></ul><div><br></div><h3>Success in this Role</h3><ul><li><strong>Cloverleaf is embedded into customers’ core people processes,</strong> not treated as an add-on, resulting in deep, durable adoption that naturally creates expansion opportunities.</li><li><strong>Accounts consistently grow over time through a land-and-expand motion:</strong> initial deployments expand into new departments, use cases, and stakeholder groups, directly contributing to revenue growth.</li><li><strong>Customers can clearly articulate how Cloverleaf contributes to their business outcomes</strong> whether that’s improved team performance, stronger leadership pipelines, faster onboarding, or higher engagement scores.</li><li><strong>Net Revenue Retention and logo retention targets are met or exceeded quarter over quarter,</strong> with expansion revenue driven by adoption-led growth rather than transactional upsells.</li><li><strong>Customers are engaged advocates</strong> who participate in case studies, referrals, and community activities because they see Cloverleaf as a true strategic partner.</li><li><strong>Customer health scores improve across the portfolio,</strong> with proactive interventions reducing churn risk before it escalates.</li><li><strong>Cross-functional collaboration is seamless,</strong> with clear feedback loops between CS, Product, Sales, and Implementation that improve the overall customer journey and inform product strategy</li></ul><div><br></div><h3>How We Unleash You to Do Your Best Work</h3><ul><li>Flexible PTO and work schedule - with a minimum of 2 full weeks off per year</li><li><em>Company paid</em> full benefits, including medical, dental, vision, life insurance, and more!</li><li>Recognition rewards and monthly stipend for wellness, technology, pet care, or student loans</li><li>Macbook and home-office set-up stipend</li><li>401k benefits including a match with immediate vesting</li><li>Truly values-driven team (ask us about it!)</li></ul><div><br><br></div><h3>Who We Are</h3><div>Cloverleaf connects siloed HR data and team collaboration tools to deliver personalized, actionable development at scale. Built on validated assessments like DISC, Enneagram, CliftonStrengths, and 16 Types, plus real-time insights, it strengthens team alignment, communication, and performance for over 30,000 teams worldwide.<br><br></div><div><strong><em>Cloverleaf is on a mission to unleash people to do their best work.&nbsp;<br></em></strong><br></div><div><em>We believe that people should be passionate and engaged with the work that they are doing, starting with our own team.</em></div>

Customer Success Manager

<div>As the <strong>Head of Product Design</strong>, you will lead the vision, craft, and execution of user experience and interface design across Tithely’s full product platform. You’ll establish product design as a key function to deliver a great product. While staying close to the work, you will grow and lead a small team of product designers by setting direction, raising the bar for design quality, and partnering closely with Product and Engineering to deliver intuitive, impactful experiences. AI is changing how all functions operate in product development, and you will lead that change for product design.&nbsp;<br><br></div><div>Reporting directly to the CPTO and operating as a peer to the Director of Product, you will help ensure that everything we build is not only functional, but thoughtful, cohesive, and deeply valuable to the churches and ministries we serve.</div><div><br>Primary Responsibilities of the Role</div><ul><li>Drive measurable improvements in usability and customer satisfaction within first year.&nbsp;</li><li>Evaluate and improve the health of the product design function, including team approach, processes, and outputs; and implement a clear plan for ongoing improvement.&nbsp;</li><li>Ensure our product teams feel supported and unblocked by design through strong collaboration, clear communication, and clear ownership.</li><li>Identify and implement opportunities to leverage AI tools and workflows to improve the speed and quality of design output.&nbsp;</li><li>Own and drive the overall design vision, ensuring a consistent, high-quality user experience across all products and platforms.</li><li>Establish and maintain a scalable design system and shared visual language that enables consistency and speed across teams.</li></ul><div><br></div><div>A Successful Candidate Will:</div><ul><li><strong>Plan and align </strong>individual and department goals to help achieve greater company goals; drive engagement through communicating and gaining alignment with your teams.</li><li><strong>Direct Work</strong> at hand in a clear and concise manner while discovering and implementing change that optimizes work processes and efficiencies..</li><li><strong>Ensure Accountability</strong> by holding yourself and others accountable to meet commitments by establishing and communicating clear responsibilities and processes for monitoring work and measuring results.</li><li><strong>Manage Ambiguity</strong> even when things are uncertain or the way forward is unclear, and deal constructively with problems that do not have clear solutions or outcomes.</li><li><strong>Build effective teams</strong> by building a strong identity team that applies their diverse skills and perspectives to achieve common goals in partnership with others.</li><li><strong>Action-oriented </strong>by taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm&nbsp;</li><li><strong>Strategic mindset</strong> by seeing what’s possible, understanding the tradeoffs, and charting a path forward to deliver measurable value for our customers and business.&nbsp;</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>8+ years of experience in product design, with at least 3+ years managing and developing designers.</li><li>Strong portfolio demonstrating high-quality design work across both mobile and web applications.</li><li>Proven experience owning and building design systems and scaling design practices.</li><li>Experience improving usability, user satisfaction, and overall product experience through measurable outcomes.</li><li>Experience leveraging AI tools within the product design process to improve efficiency and quality.</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>Experience working in a SaaS environment.</li><li>Familiarity with the needs of churches, nonprofits, or small-to-medium-sized organizations.</li><li>Experience building or scaling design teams in a growth-stage company.</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br>Additional Information<br><br></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div><div><br></div>

Head of Product Design

<div><strong>About The Role<br>The following areas are approved as remote work locations for this position: Sacramento, Bay Area CA., Miami, FL., Chicago, IL., Baltimore, MD., Detroit, MI., Minneapolis, MN., Cincinnati, OH., Houston, TX.. All other locations are not in consideration for this role at this time.</strong></div><div><br></div><div>The primary goal of the Mid Market Account Executive is to generate leads, develop an account portfolio, and close deals in order to meet quarterly sales booking and revenue quotas in the assigned geographic territory.</div><div><br><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.</em></div><div><br><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical, Dental, and Vision for employee</li><li>70%+ employer-paid premiums for Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Remote</li><li>12 paid company holidays</li><li>15 days PTO to start, increases with tenure&nbsp;</li><li>Paid parental and adoption leave</li><li><strong>Pay Range, $60k-$80k base + $71.5k-$80k variable = $131.5k-$160k OTE</strong></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>What You'll Do</strong></div><ul><li>Build a pipeline of prospects and manage the sales stages from initiate to close.</li><li>Generate list of prospective churches through research, cold-calling, internet and professional network.</li><li>Required to visit 30-40 churches a month in person.</li><li>Meet and exceed sales revenue and booking goals and overall objectives.</li><li>Educate prospects and clients about Pushpay’s products and services through presentations and product demonstrations.</li><li>Clearly articulate Pushpay’s value proposition and return on investment.</li><li>Build strong interpersonal relationships with church leaders in the assigned geographic territory.</li><li>Collaborate and work with internal Pushpay teams: SDR’s, AE’s, Sales Managers, Marketing team, other partner affiliates to execute company initiatives.</li><li>Plan, direct and coordinate sales support activities, including management of the sales pipeline through Salesforce.</li><li>Ensure all targeted prospect/client contacts and engagement opportunities are recorded in Salesforce.</li><li>Involved in all phases of the sales lifecycle including: identifying and developing leads; developing value propositions; financial deal structuring; to contract negotiation and closing.</li><li>Share industry, deal, and sales “best practice” knowledge with other members of the sales team.</li><li>Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win.</li><li>Collaborate with the Partner Success team and Implementation Team to ensure that expectations set during the sales process are met in delivery.</li><li>Provide ongoing feedback that would aid in identifying new market opportunities.</li></ul><div><br><strong>What You'll Bring</strong></div><ul><li>Must have 3-5 years+ successful sales experience.</li><li>Experience in selling in the technology field, preferably SaaS Solutions.</li><li>Working knowledge and/or experience in the faith sector, is a plus.</li><li>Deep understanding of the sector culture, leaders, organizations, and structures.</li><li>Knowledge of the growing church market.</li><li>Strong communication, organizational, and presentation skills with ability to influence decisions.</li><li>Exhibit analytical and problem solving skills and excellent verbal/written skills.</li><li>Proven track record in new business development.</li><li>Experience canvassing and cold-calling into various types of organizations with evidence of success.</li><li>Understand and manage complex sales cycle from researching a prospect, to scheduling demos, negotiation, to contract, and closing a deal.</li><li>Proven negotiation skills.</li><li>Understanding of managing prospects through a CRM application.</li><li>Strong computer skills required for job functions: Mac OSX, Google Platforms Excel, and PowerPoint.</li><li>Self motivated, creative, flexible.</li><li>Prolonged periods of sitting at a desk and working on a computer.</li></ul>

CHRISTIAN SAASJOBS