Pioneers is hiring a
Junior IT Solutions Specialist
📍 Orlando, FL
- Assist in optimizing existing technology platforms to improve workflows and processes.
- Provide guidance and basic troubleshooting support to staff using organizational tools.
- Collaborate with teams to identify challenges and suggest productivity-enhancing solutions.
- Help educate users on effectively utilizing existing tools.
- Support and maintain system integrations using APIs and middleware tools.
- Troubleshoot basic integration issues and assist in implementing process improvements.
- Identify and suggest opportunities for workflow automation.
- Assist in creating and maintaining datasets to support analysis and reporting.
- Contribute to developing dashboards and visualizations that provide actionable insights.
- Support efforts to ensure data accuracy and integrity across organizational systems.
- Develop a foundational understanding of organizational tools and platforms under the guidance of the Principal Software Engineer.
- Document workflows and best practices for consistency across teams.
- Stay proactive in learning new tools and IT best practices to support organizational needs.
- Assist in developing IT solutions tailored to the needs of field workers, appointees, and applicants.
- Ensure systems are accessible and reliable for global users.
- Provide occasional remote technical support and training as needed.
- Uphold and exemplify Christian values in all responsibilities.
- Support the mission and vision of Pioneers US through IT solutions that enable Gospel-sharing work.
- Work heartily, as for the Lord, in alignment with Colossians 3:23.
- Perform additional tasks as needed, such as infrastructure support, disaster recovery assistance, or help desk duties.
- Approach conflicts with patience and grace, fostering a collaborative work environment.
- Be willing to assist with occasional physical tasks (e.g., lifting 35+ pounds).
- Demonstrate a servant’s heart in all interactions and responsibilities.
- 0–3 years of experience in Information Technology, Data Analytics, or a related field.
- Recent graduate or current student pursuing a degree in a related discipline.
- Basic understanding of system integration concepts, including APIs and middleware tools.
- Familiarity with object-oriented programming languages such as .NET, JavaScript, or Python, and basic knowledge of T-SQL for database operations.
- Understanding of workflow concepts like conditional logic, loops, and data handling in automation tools.
- Familiarity with data analysis and visualization tools (e.g., Power BI) is a plus.
- Familiarity with Donor Direct software is a plus
- Strong problem-solving and analytical abilities.
- Eagerness to learn and adapt to challenges in a collaborative environment.
- Commitment to the mission and values of Pioneers US and a desire to contribute to a Christ-centered organization.
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