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Christian Care Ministry is hiring a
Remote Sr. Network Engineer

📍 Remote

The salary range for this role is $97,000 - $139,000  

Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 15% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.

States we employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. In order for your candidacy to be considered, you must have established residency in one of these states or being willing to relocate. If you live within 50 miles of either the Melbourne, FL or Colorado Springs, CO office, you would be expected to work onsite 3 days per week.

The Mission
At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief.

The Team
Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.

The Job
The Senior Network Engineer provides day-to-day hands-on support to the network infrastructure, servers, virtualized environment, applications, and mobile devices. Responsibilities include the support of LAN/WAN operations between multiple sites and local site break/fix, software/hardware upgrades, patch management and application installs, and user support/training. This role interfaces directly with internal customers and various departments, troubleshooting user issues to resolution. This role requires extensive, sometimes 24-7 customer interaction, and timely responsiveness to issues and questions. This role may direct the responsibilities and help prioritize the duties of the Tier I level Help Desk support team. Strong Cisco skills are required.

Essential Job Duties & Responsibilities
  • Establishes networking environment by designing network configuration, directing system installation, and defining, documenting, and enforcing system standards
  • Maintains a Cisco-centric network environment
  • Configures and installs various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
  • Monitors, troubleshoots, and escalates issues – particularly WAN/LAN connections -  to the appropriate vendor
  • Maximizes network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization
  • Secures network system by establishing and enforcing policies, defining and monitoring access
  • Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
  • Maintains organization’s current VMWare environment
  • Maintains and monitors Dell Storage arrays
  • Maintains, monitors, and tests VMware Recover Point disaster recovery
  • Executes annual testing of Disaster Recovery
  • Serves as lead technical advisor on disaster recovery planning and testing
  • Reports on network operational status
  • Contributes to the exercise and expression of Christian Care Ministry’s Christian beliefs

Essential Skills & Abilities
  • Knowledge of troubleshooting network procedures and best practices
  • Experience with network challenges associated with systems integration, including COTS integration, capacity analysis, and system architecture design
  • Has demonstrated experience in the use of network analysis tools
  • Experience with data center networking and networking technologies
  • Experience managing internal or client-facing projects to completion and troubleshooting clients’ technical issues
  • Detail-oriented, task-driven, with excellent communication skills
  • Excellent network analysis fundamentals and robust troubleshooting skills
  • Strong verbal and written communication skills
  • Ability to engage users in a professional manner and present technical concepts plainly to semi-technical customers
  • Desires to learn new technologies and apply them to customer use cases
  • Must be willing and able to work during and after-hours maintenance windows, which could include weekend and weekday after-hours work
  • Must be willing to work with other engineers and collaborate effectively with them
  • Must have experience with Cisco Firepower Threat Defense (FTD) and strong Command-Line Interface (CLI) skills
  • Willingness to work with alternative vendors outside of Cisco products

Core Competencies/Demonstrable Behaviors
  • Manages ambiguity - Operating effectively, even when things are not certain or the way forward is not clear
  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
  • Decision quality - Making good and timely decisions that keep the organization moving forward
  • Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals
  • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

Education and/or Experience
  • Bachelor’s degree in an Information Technology-related field with 1-3 years’ experience OR 5-7 years’ experience in an IT environment for non-degreed applicants required
  • Active CCNA, CCNP, or CCIE strongly preferred
  • VMware Certified Professional preferred

Supervisory Responsibilities
  • This job has no supervisory responsibilities, however this role may direct the responsibilities and help prioritize the duties of the Tier I level Help Desk support team

Travel
  • Travel to CCM sites may be required on occasion

Incentives & Benefits
We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.
For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:
  • Medical
  • Health Savings Account
  • Employer Paid Life Insurance and Long-term Disability Insurance
  • Dental
  • Vision
  • Short-term Disability
  • Accident, Critical Illness, Hospital Indemnity
  • 401(k) – up to 4% match
  • Paid-time off – accrued bi-weekly
  • Wellness plan
  • Employee Assistance Program
  • Anniversary Awards Program
  • Birthday Awards
INFORMATION TECHNOLOGYREMOTENETWORKINGQUALITY ASSURANCEDATABASE MANAGEMENTCOMMUNICATIONNONPROFIT
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💵 Salary: $97,000 - $139,000
📍 Location: Remote
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