<div>Christian Care Ministry's mission is to connect people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. Through the Medi-Share program, Christians are able to share each other's everyday burdens, much like the early church did in the book of Acts.<br><br></div><div><strong>CORE VALUES:</strong></div><div>Foster an Atmosphere of Trust<br>Promote Diverse Ideas<br>Execute with Unity<br>Be Accountable<br>Excel Through Stewardship<br><br></div>

<div><strong>The Mission</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><strong>The Team</strong></div><div>Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><strong>The Job</strong></div><div>The Chief Information Officer (CIO) is responsible for developing and overseeing all strategic and operational technical requirements for Christian Care Ministry (CCM) and its products/programs. The CIO works with the executive team to support CCM’s vision and growth through the use of technological resources. The CIO will provide leadership to employees in the IT department and sub-departments to attain the company’s strategic goals established in the company’s strategic plan.</div><div>&nbsp;</div><div><strong>Education and/or Experience</strong></div><ul><li>Bachelor’s degree in IT-related field with 15+ years of management and strategic experience in the IT field OR Master’s degree in IT related field with at least 10 years of experience in the IT field <strong><em>required</em></strong></li><li>Prior senior leadership experience in a healthcare payer organization/industry <strong><em>required</em></strong></li><li>Significant experience in and knowledge of all facets of IT; including systems applications, database administration, financial/billing systems, networks, telecommunications, computer hardware and software, etc.</li></ul><div>&nbsp;</div><div><strong>Essential Job Duties &amp; Responsibilities</strong></div><div><strong>IT Strategy Leadership</strong></div><ul><li>Establish the company’s technical vision and lead all aspects of the company’s technological development in support of the company’s strategic plan</li><li>Act as a good steward of Christian Care Ministry's resources; develop and ensure control of IT departmental budgets in alignment with the organization’s financial objectives</li><li>Lead cost-benefit and ROI analyses to determine which platforms and solutions fit CCM needs</li><li>Bring solutions-oriented guidance to the organization’s leadership on how best to apply technology and processes to resolve business problems or improve operations</li><li>Develop and sustain high-quality relationships with the executive leadership team</li><li>Identify risks, opportunities, priorities, issues, and strategic challenges for the organization and strategize appropriate solutions in collaboration with business partners</li><li>Cast vision for, and lead the development and/or deployment of, modern technology solutions</li><li>Be accountable for setting the technology direction and aligning with business objectives</li></ul><div><br><strong>IT Infrastructure &amp; Systems Leadership</strong></div><ul><li>Oversee the development and implementation of the CCM’s technical environment, support new infrastructure rollouts, and define and implement the DevOps process -- including management of the configuration of off-the-shelf software, custom software releases, and other technical operations</li><li>Understand how to strike a balance between in-house development and commercial off the shelf software (COTS) applications.</li><li>Work in a consultative fashion with other department heads as an advisor of technologies that may improve their efficiency and effectiveness</li><li>Stay up to date on all technology advancements and risks that may impact the organization; proactively provide direction to mitigate future technology-related risks, and ensure systems can deliver future operational needs</li><li>Explore how market and industry changes will influence and challenge the whole organization. Conduct research and case studies on leading edge technologies and make determinations on the probability of implementation</li><li>Champion digital/technical transformation through effective change management principles and customer-centered design</li><li>Take responsibility for disaster planning, risk mitigation, and disaster preparedness</li></ul><div><br><strong>IT Staff Leadership</strong></div><ul><li>Committed to engaging and supporting the business on using information technology to support business initiatives</li><li>Continually coach and mentor IT team members to reach their potential; champion the mindset of putting customer needs first, and drive a high-performing team committed to delivering excellence, emphasizing <em>Ideal Team Player</em>™ virtues—Humble, Hungry, and Smart (Emotionally Intelligent)</li><li>Own overall responsibility for leading and directing a large and diverse workforce to achieve the business strategy through application of technology; inspire people and get their full commitment to do the extraordinary</li><li>Build a committed and high-performing leadership team and hold overall responsibility for building the capabilities of staff for tomorrow’s needs</li><li>Encourage a “respectful, but candid” environment of promoting a culture of feedback to ensure development of the highest quality solutions for CCM</li><li>As appropriate, seek partnership with outside IT organizations to supplement IT resources to make certain that initiatives are completed when in-house resources are not sufficient to demand</li></ul><div><br><strong>Data Management Leadership</strong></div><ul><li>Develop and implement a secure and effective data warehouse and management environment, enabling the organization to make data-driven decisions and identify opportunities quickly</li><li>Oversee the organization’s data and data processes to ensure effective data modeling, integration, reporting, capacity, and large language models -- AI may be utilized to improve the organization’s and customers’ experience</li></ul><div><br><strong>IT Security Leadership</strong></div><ul><li>Ensure information security and cybersecurity processes and systems are in place to protect the organization and its customers from external threats</li><li>Develop and implement risk-mitigation plans; including ensuring proactive IT security training is effective</li><li>Ensure all technology systems and practices are in alignment with HIPAA, PHI, PII and PCI DDS</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Strong expertise in Software Architecture, DevOps, IT infrastructure, production support, data management, information security and cybersecurity, and standard compliance practices</li><li>Deep knowledge and experience with agile development processes</li><li>Proven expertise developing and executing product strategies</li><li>Strong people management skills and proven experience managing remote and in-house people and resources</li><li>Ability to support and defend technology decisions within management team</li><li>Ability to nurture a culture of experimentation and learning, with a focus on both agility and reliability</li><li>Strong prioritization and goal-setting skills; ability to evaluate different points of view, make tough decisions and defend these within management</li><li>Ability to inspire and motivate a high performing and accountable team</li><li>Ability to speak clearly and persuasively; to prepare and deliver effective group presentations; conduct effective meetings; speak wisely and effectively with members of the press, the board of directors, and governmental authorities</li><li>Ability to produce clear and concise documents, effectively recommending or arguing for or against a decision, action, or interpretation.</li><li>Skillful in analyzing complex or diverse organizational claim and member data to determine opportunities and foresee developing problems</li><li>Must demonstrate an appropriate sense of urgency about affecting change quickly rather than waiting, and show a willingness to take calculated risks based on the support of underlying data as appropriate</li><li>Proficient in Excel and ability to build and track budgets, forecasts, and performance management reports</li></ul><div><br><strong>Spiritual, Professional, &amp; Ethical Conduct</strong></div><ul><li><strong>Spiritual Maturity,</strong> in full agreement with CCM’s Statement of Faith and Conduct &amp; Character statements, with a Christian testimony and lifestyle which includes living a moral life based on the Word of God, submitting to governing authorities, and being an active member of a local church.</li><li><strong>Conduct,</strong> exhibits the fruit of the Spirit: love, joy, peace, patience, kindness, goodness, faithfulness, gentleness and self-control (Gal 5:22-23).<ul><li>Exemplifies biblical standards for spiritual leadership (1 Tim 3:1-12; Titus 1:6-9)</li><li>Deeply rooted in the Word, able to demonstrate its teachings on an individual level as well as in small group settings, Bible studies, etc.</li><li>Demonstrates ethical character and good moral judgement, self-control, and truthfulness</li><li>Not addicted to alcohol or any lifestyles that negatively affect one’s judgment</li><li>A faithful husband/wife, a good manager of his or her own children and own household</li><li>Free from the love of money / greed, demonstrated by generosity to the church and to others, and by lifestyle</li></ul></li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Business Acumen - Track record of understanding and delivering meaningful results to meet the client/customers objectives. Able to run a division as a business unit that can demonstrate profitability, ROI, and top tier NPS for services delivered</li><li>Attracts top talent - Attracting and selecting the best talent to meet current and future business needs</li><li>Coaching oriented - Works with direct reports and select high-performers to build the next generation of IT leadership for CCM, emphasizing Ideal Team Player virtues—Humble, Hungry, and Smart (Emotionally Intelligent)</li><li>Drives results - Consistently achieving results, even under tough circumstances</li><li>Strategic mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies</li><li>Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li><li>Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity</li></ul><div><br><strong>Supervisory Responsibilities</strong></div><ul><li>This job has supervisory responsibilities. Oversite of 80+ employees.</li></ul><div><br><strong>Incentives &amp; Benefits</strong><br>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.<br>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:<br>•&nbsp; &nbsp; 100% paid Medical for employees/99% for family<br>•&nbsp; &nbsp; Generous employer Health Savings Account (HSA) contributions<br>•&nbsp; &nbsp; Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance<br>•&nbsp; &nbsp; 6 weeks of paid parental leave (for both mom and dad)<br>•&nbsp; &nbsp; Dental - two plans to choose from<br>•&nbsp; &nbsp; Vision<br>•&nbsp; &nbsp; Short-term Disability<br>•&nbsp; &nbsp; Accident, Critical Illness, Hospital Indemnity<br>•&nbsp; &nbsp; 401(k) – up to 4% match on ROTH or Traditional contributions<br>•&nbsp; &nbsp; Generous paid-time off and 11 paid holidays<br>•&nbsp; &nbsp; Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo&nbsp;<br>•&nbsp; &nbsp; Employee Assistance Program including no cost, in-person mental health visits and employee discounts<br>•&nbsp; &nbsp; Monetary Anniversary Awards Program<br>•&nbsp; &nbsp; Monetary Birthday Awards</div>

Chief Information & Technology Officer

<div><strong>The range for this role is $25.00 - $34.13/hour &nbsp;</strong></div><div><br><strong>Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 5% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.</strong></div><div><br><strong>Interested candidates must be willing and able to work onsite minimum 4 times per week in either our Melbourne, FL or Orlando, FL office. &nbsp;</strong></div><div><br><strong>The Mission</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team<br></strong>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Job</strong></div><div>The Web/Email Design Specialist plans, designs, and delivers the organization's email, digital advertising, and marketing campaigns to ensure execution of brand strategy and revenue generation. This role uses knowledge and skill in creating ideal customer and prospect-focused digital content that may be used in education, marketing, and advertising campaigns. This highly collaborative role reports to the Manager, Creative Design to ensure the organization's revenue and growth targets are met through marketing efforts.&nbsp;</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Plan, develop, and execute the organization's email/texting marketing campaigns</li><li>Manage subscriber prospect lists and marketing materials</li><li>Oversee email and texting analytics and report findings to management</li><li>Create plans to expand prospect lists and improve templates via a/b testing methodology</li><li>Perform quality checks on all correspondence and work to resolve issues</li><li>Identify the organization's target audience and develop content goals and strategies to reach them</li><li>Research what types of content would appeal to customers and create deliverables, including blog posts, podcasts, images, and videos that enhance the user experience</li><li>Actively stay up to date on trends in email marketing and web design to provide guidance to internal teams as a subject matter expert</li><li>Design intuitive navigation structures that provide a logical flow of information for the user</li><li>Monitor user behavior on owned web properties to recommend user-flow changes in collaboration with the UX team</li><li>Work on a cross-functional team of sales, marketers, and decision-makers to launch effective content</li><li>Serve as liaison for cross-departmental needs for email and web content support</li><li>Utilize search engine optimization (SEO) content writing to maximize website traffic and reduce bounce rates</li><li>Write and edit content to maintain a consistent marketing message across the organization’s platforms</li><li>Works closely with SEO and Content team to drive a best-in-class prospect experience</li><li>Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs</li><li>All other duties as assigned</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Proven skill and ability to design and write email and other digital messaging that generates traffic, leads, and action by prospects and customers</li><li>Knowledge of search engine optimization and email marketing analytics, including how design influences prospects and customers</li><li>Ability to collaborate and work well in a team environment to accomplish effective project deliverables</li><li>Proven skill using email marketing systems/platforms (e.g., HubSpot)</li><li>Ability to write clear and compelling marketing content</li><li>Skill developing digital content that is logical, optimized, and on brand</li><li>Ability to perform quality checks on all content created</li><li>Skill with content design software and systems</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li><strong>Action oriented</strong> – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li><strong>Tech savvy</strong> – Anticipating and adopting innovations in business-building digital and technology applications.</li><li><strong>Business insight</strong> – Applying knowledge of business and the marketplace to advance the organization’s goals.</li><li><strong>Communicates effectively</strong> – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.</li><li><strong>Nimble learning</strong>—Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Bachelor’s degree in Marketing/Advertising and 3+ years’ experience in web/email design and content creation field <em>required</em></li><li>Proven experience creating web/digital/email content in a financial services or healthcare payer setting <em>preferred</em></li></ul><div><br><strong>Supervisory Responsibilities</strong></div><ul><li>This job has no supervisory responsibilities</li></ul><div><br><strong>Incentives &amp; Benefits</strong><br>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.<br>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:<br>•&nbsp; &nbsp; 100% paid Medical for employees/99% for family<br>•&nbsp; &nbsp; Generous employer Health Savings Account (HSA) contributions<br>•&nbsp; &nbsp; Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance<br>•&nbsp; &nbsp; 6 weeks of paid parental leave (for both mom and dad)<br>•&nbsp; &nbsp; Dental - two plans to choose from<br>•&nbsp; &nbsp; Vision<br>•&nbsp; &nbsp; Short-term Disability<br>•&nbsp; &nbsp; Accident, Critical Illness, Hospital Indemnity<br>•&nbsp; &nbsp; 401(k) – up to 4% match on ROTH or Traditional contributions<br>•&nbsp; &nbsp; Generous paid-time off and 11 paid holidays<br>•&nbsp; &nbsp; Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo&nbsp;<br>•&nbsp; &nbsp; Employee Assistance Program including no cost, in-person mental health visits and employee discounts<br>•&nbsp; &nbsp; Monetary Anniversary Awards Program<br>•&nbsp; &nbsp; Monetary Birthday Awards</div>

Web/Email Design Specialist

<div><strong>The range for this role is $99,000 - $142,000</strong>&nbsp;</div><div><br></div><div><strong>Interested candidates must be willing and able to work onsite minimum 3 times per week in either or Orlando, FL or Melbourne, FL office. </strong>&nbsp;</div><div><br><strong>The Mission</strong>&nbsp;</div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief.&nbsp;</div><div><br><strong>The Team</strong>&nbsp;</div><div>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.&nbsp;</div><div><br><strong>The Job</strong>&nbsp;</div><div>The Sr. Network Engineer provides day-to-day, hands-on support to the network infrastructure, servers, virtualized environment, applications, and mobile devices. Responsibilities include: support of LAN/WAN operations between multiple sites and local site break/fix; software/hardware upgrades; patch management and application installs; and user support/training. This role interfaces directly with internal customers and various departments, troubleshooting user issues to resolution. It requires extensive, sometimes 24-7 customer interaction, and timely responsiveness to issues and questions. This person may direct the responsibilities and help prioritize the duties of the Tier I level Help Desk support team. &nbsp;</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong>&nbsp;</div><ul><li>Establishes networking environment by designing network configuration, directing system installation, and defining, documenting, and enforcing system standards</li><li>Maintains a Cisco-centric network environment</li><li>Configures and installs various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)</li><li>Monitors, troubleshoots, and escalates issues – particularly WAN/LAN connections -&nbsp; to the appropriate vendor</li><li>Maximizes network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization</li><li>Secures network system by establishing and enforcing policies, defining and monitoring access</li><li>Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.</li><li>Maintains organization’s current VMWare environment</li><li>Maintains, monitors, and tests for disaster recovery</li><li>Executes annual testing of disaster recovery</li><li>Serves as lead technical advisor on disaster recovery planning and testing</li><li>Reports on network operational status</li><li>Contributes to the exercise and expression of Christian Care Ministry’s Christian beliefs</li><li>All other duties as assigned</li></ul><div><br>&nbsp;<br><strong>Essential Skills &amp; Abilities</strong><br>&nbsp;</div><ul><li>Knowledge of troubleshooting network procedures and best practices</li><li>Experience with network challenges associated with systems integration, including COTS integration, capacity analysis, and system architecture design</li><li>Has demonstrated experience in the use of network analysis tools</li><li>Experience with data center networking and networking technologies</li><li>Experience managing internal or client-facing projects to completion and troubleshooting clients’ technical issues</li><li>Detail-oriented, task-driven, with excellent communication skills</li><li>Excellent network analysis fundamentals and robust troubleshooting skills</li><li>Strong verbal and written communication skills</li><li>Ability to engage users in a professional manner and present technical concepts plainly to semi-technical customers</li><li>Desires to learn new technologies and apply them to customer use cases</li><li>Must be willing and able to work during and after-hours maintenance windows, which could include weekend and weekday after-hours work</li><li>Must be willing to work with other engineers and collaborate effectively with them</li><li>Must have experience with Cisco Firepower Threat Defense (FTD) and strong Command-Line Interface (CLI) skills</li><li>Knowledge of VXLAN and overlay networks.</li><li>Willingness to work with alternative vendors outside of Cisco products</li><li>Strong Cisco skills are required</li></ul><div><br>&nbsp;<br><strong>Core Competencies/Demonstrable Behaviors</strong><br>&nbsp;</div><ul><li>Manages ambiguity - Operating effectively, even when things are not certain or the way forward is not clear</li><li>Collaborates - Building partnerships and working collaboratively with others to meet shared objectives</li><li>Decision quality - Making good and timely decisions that keep the organization moving forward</li><li>Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals</li><li>Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li></ul><div><br>&nbsp;<br><strong>Education and/or Experience</strong><br>&nbsp;</div><ul><li>Bachelor’s degree in an Information Technology-related field with 1-3 years’ experience OR 5-7 years’ experience in an IT environment for non-degreed applicants <em>required</em></li><li>Active CCNA <em>required</em></li><li>CCNP / CCIE <em>strongly preferred</em></li></ul><div><br>&nbsp;<br><strong>Supervisory Responsibilities</strong><br>&nbsp;</div><ul><li>This job has no supervisory responsibilities, however this role may direct the responsibilities and help prioritize the duties of the Tier I level Help Desk support team</li></ul><div><br>&nbsp;<br><strong>Travel</strong><br>&nbsp;</div><ul><li>Infrequent travel to our co-location in Las Vegas may be required</li></ul><div><br>&nbsp;<br><strong>Incentives &amp; Benefits</strong><br>&nbsp;<br>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.<br>&nbsp;<br>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:<br>&nbsp;<br>•&nbsp; &nbsp; 100% paid Medical for employees/99% for family<br>•&nbsp; &nbsp; Generous employer Health Savings Account (HSA) contributions<br>•&nbsp; &nbsp; Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance<br>•&nbsp; &nbsp; 6 weeks of paid parental leave (for both mom and dad)<br>•&nbsp; &nbsp; Dental - two plans to choose from<br>•&nbsp; &nbsp; Vision<br>•&nbsp; &nbsp; Short-term Disability<br>•&nbsp; &nbsp; Accident, Critical Illness, Hospital Indemnity<br>•&nbsp; &nbsp; 401(k) – up to 4% match on ROTH or Traditional contributions<br>•&nbsp; &nbsp; Generous paid-time off and 11 paid holidays<br>•&nbsp; &nbsp; Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo&nbsp;<br>•&nbsp; &nbsp; Employee Assistance Program including no cost, in-person mental health visits and employee discounts<br>•&nbsp; &nbsp; Monetary Anniversary Awards Program<br>•&nbsp; &nbsp; Monetary Birthday Awards</div>

Sr. Network Engineer

<div><strong>The range for this role is $99,000 - $142,000</strong></div><div><br><strong>Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 10% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.</strong></div><div><strong>Interested candidates must be willing and able to work onsite minimum 3 times per week in our Melbourne, FL or Orlando, FL office. &nbsp;</strong></div><div><br><strong>The Mission</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Job</strong></div><div>The Sr. Project Manager - Billing &amp; Medical Bills (Claims) will be responsible for driving projects through the initiative lifecycle with operations business leaders, aligning stakeholders through effective communication across organizational levels. This role leverages project management expertise to manage project schedules, costs, resources, and vendor management to ensure aligned priorities, clear deliverables, and performance accountability. The Sr. Project Manager also mentors project managers and leads within the Project Management Office(PMO), monitoring standards across portfolio initiatives.</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Engage and manage vendor relationships to ensure clear expectations, monitor performance, and address issues promptly. Lead vendor evaluations, contract discussions, and performance reviews.</li><li>Establish, onboard, and manage vendors, working closely with the Procurement team, as part of implementing vendor solutions that enhance Medi-Share Member provisions and offerings.</li><li>Must communicate clearly and concisely in verbal and written forms to stakeholders at all levels of the organization.</li><li>Lead efficient meetings with a broad group of stakeholders in an organized approach to ensure meeting outcomes are achieved and follow-up items are tracked through completion.</li><li>Drive timely decision making, ensuring accountability with stakeholders based on the responsibility matrix.</li><li>Proactive risk management and mitigation plan definition to prevent impacts across service lines.</li><li>Effectively utilize discernment to determine when escalation is necessary.</li><li>Generate accurate, concise, and timely project status reports in alignment with PMO standards.</li><li>Ensure oversight and guidance to Business Analysts defining business requirements while tracking status to meet required deadlines.</li><li>Define and manage the resource pool allocation, monitoring over and under-allocation while working with service line managers to deliver project scope.</li><li>Manage and report on project forecast and budget explaining variances and utilizing earned value analysis.</li><li>Tightly manage change control, ensuring that changes are assessed for scope, cost, schedule, and opportunity cost impacts.</li><li>Facilitate buy versus build analysis with operational and Information Technology stakeholders.</li><li>Challenge and lead with the end in mind with business leaders to ensure successful outcomes.</li><li>Invest in learning and understanding the business implications of projects while utilizing experience to steer projects to meet objectives.</li><li>Define and contribute to project management knowledge areas and playbook documentation standards of the Project Management Office (PMO).</li><li>Mentor Project Managers to grow and excel within the organization.</li><li>Contribute to the Portfolio Management Playbook in alignment with PMO standards.</li><li>Evaluate cross-project interdependencies within the portfolio to determine the schedule and resource work sequence for success.</li><li>Participate in portfolio modeling, assessing the implications of changes to projects.</li><li>Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs</li><li>All other duties as assigned</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Expert at building a project schedule Gantt; including dependencies, resources, milestones, and deliverables.</li><li>Proven verbal and written communication expertise, with the ability to manage vendor relations.</li><li>Ability to influence and foster collaborative vendor relationships.</li><li>Experienced in Project Portfolio Management software and vendor management tools.</li><li>Self-driven with strong organizational skills, capable of thriving in a dynamic environment.</li><li>Experience utilizing Project Portfolio Management software.</li><li>Accepts new opportunities and challenges with a sense of urgency, energy, and enthusiasm.</li><li>Ability to deliver results in an environment that requires a high degree of coordination in a matrix organization.</li><li>Self-driven and well organized even under challenging circumstances.</li><li>Ability to work independently as well as part of a team.</li><li>Ability to quickly learn Christian Care Ministry’s business practices.</li><li>Knowledgeable of Agile SDLC.</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Foster an atmosphere of trust; Assume positive intent.</li><li>Promote diverse ideas; feedback is empathetic, constructive, respectfully delivered and received.</li><li>Execute with Unity; It is not about you or me but about us.</li><li>Be accountable; don’t look to shift blame to someone else.</li><li>Excel through stewardship; continually pursue excellence, never satisfied with the status quo.</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Bachelor’s degree <em>required</em>; MBA preferred.</li><li>10+ years of project management experience in a health insurance payer is <em>required</em>.</li><li>Medicare or Individual and Family Plan expertise in Premium Billing and Claims Service Lines <em>preferred</em>.</li><li>PMP or PMI-ACP certification is highly <em>preferred</em>.</li></ul>

Sr. Project Manager - Billing & Medical Bills (Claims)

<div><strong>The range for this role is $99,000 - $142,000</strong></div><div><br><strong>Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 10% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.</strong></div><div><br><strong>Interested candidates must be willing and able to work onsite minimum 3 times per week in our Melbourne,FL or Orlando, FL office. &nbsp;</strong></div><div><br><strong>The Mission</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Job</strong></div><div>The Senior Project Manager - Vendor Oversight will be responsible for driving projects through the initiative lifecycle with operations business leaders, aligning stakeholders through effective communication across organizational levels. This role leverages project management expertise to manage project schedules, costs, resources, and vendor management to ensure aligned priorities, clear deliverables, and performance accountability. The Senior Project Manager - Vendor Oversight also mentors project managers and leads within the Project Management Office(PMO), monitoring standards across portfolio initiatives.</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Engage and manage vendor relationships to ensure clear expectations, monitor performance, and address issues promptly. Lead vendor evaluations, contract discussions, and performance reviews.</li><li>Establish, onboard, and manage vendors, working closely with the Procurement team, as part of implementing vendor solutions that enhance Medi-Share Member provisions and offerings.</li><li>Must communicate clearly and concisely in verbal and written forms to stakeholders at all levels of the organization.</li><li>Lead efficient meetings with a broad group of stakeholders in an organized approach to ensure meeting outcomes are achieved and follow-up items are tracked through completion.</li><li>Drive timely decision making, ensuring accountability with stakeholders based on the responsibility matrix.</li><li>Proactive risk management and mitigation plan definition to prevent impacts across service lines.</li><li>Effectively utilize discernment to determine when escalation is necessary.</li><li>Generate accurate, concise, and timely project status reports in alignment with PMO standards.</li><li>Ensure oversight and guidance to Business Analysts defining business requirements while tracking status to meet required deadlines.</li><li>Define and manage the resource pool allocation, monitoring over and under-allocation while working with service line managers to deliver project scope.</li><li>Manage and report on project forecast and budget explaining variances and utilizing earned value analysis.</li><li>Tightly manage change control, ensuring that changes are assessed for scope, cost, schedule, and opportunity cost impacts.</li><li>Facilitate buy versus build analysis with operational and Information Technology stakeholders.</li><li>Challenge and lead with the end in mind with business leaders to ensure successful outcomes.</li><li>Invest in learning and understanding the business implications of projects while utilizing experience to steer projects to meet objectives.</li><li>Define and contribute to project management knowledge areas and playbook documentation standards of the Project Management Office (PMO).</li><li>Mentor Project Managers to grow and excel within the organization.</li><li>Contribute to the Portfolio Management Playbook in alignment with PMO standards.</li><li>Evaluate cross-project interdependencies within the portfolio to determine the schedule and resource work sequence for success.</li><li>Participate in portfolio modeling, assessing the implications of changes to projects.</li><li>Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs</li><li>All other duties as assigned</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Expert at building a project schedule Gantt; including dependencies, resources, milestones, and deliverables.</li><li>Proven verbal and written communication expertise, with the ability to manage vendor relations.</li><li>Ability to influence and foster collaborative vendor relationships.</li><li>Experienced in Project Portfolio Management software and vendor management tools.</li><li>Self-driven with strong organizational skills, capable of thriving in a dynamic environment.</li><li>Experience utilizing Project Portfolio Management software.</li><li>Accepts new opportunities and challenges with a sense of urgency, energy, and enthusiasm.</li><li>Ability to deliver results in an environment that requires a high degree of coordination in a matrix organization.</li><li>Self-driven and well organized even under challenging circumstances.</li><li>Ability to work independently as well as part of a team.</li><li>Ability to quickly learn Christian Care Ministry’s business practices.</li><li>Knowledgeable of Agile SDLC.</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Foster an atmosphere of trust; Assume positive intent.</li><li>Promote diverse ideas; feedback is empathetic, constructive, respectfully delivered and received.</li><li>Execute with Unity; It is not about you or me but about us.</li><li>Be accountable; don’t look to shift blame to someone else.</li><li>Excel through stewardship; continually pursue excellence, never satisfied with the status quo.</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Bachelor’s degree <em>required</em>; MBA preferred.</li><li>10+ years of project management experience in a health insurance payer is <em>required</em>.</li><li>Medicare or Individual and Family Plan delegated vendor oversight experience is <em>preferred</em>.</li><li>PMP or PMI-ACP certification is highly <em>preferred</em>.</li></ul>

Sr. Project Manager - Vendor Oversight

<div><strong>Base Pay Range: $130,000 - $160,000</strong></div><div><br><strong>Actual base pay will be determined based on a successful candidate's skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 15% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.</strong></div><div><br><strong>Our headquarters are located in Central Florida, Melbourne to be specific. While we prefer hiring someone who can work onsite, we are also open to hiring a fully remote candidate who meets all the minimum requirements. We are set up to employ remotely in the following states: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV.&nbsp;</strong></div><div><br><strong>Who We Are</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry agrees to our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith</a> which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Role</strong></div><div>The Senior Software Solutions Architect (SSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The SSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, and working directly with the software delivery team to ensure quality development and release of features. The SSA coordinates with our project managers, executive sponsors, and departmental “business owners” to ensure organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy.</div><div>From a scrum team perspective, the Senior Solutions Architect acts as the “Technical Product Owner” within their value stream. This includes:</div><ul><li>Posing critical discovery questions during the requirements-gathering process to ensure a clear understanding of what CCM is trying to solve</li><li>Performing feasibility-analysis on initiative requirements, understanding what we can implement through modifications to our current architecture and what depends on new architecture being built</li><li>Assembling feature roadmaps, staging for dependencies, and ensuring iterative and incremental delivery to satisfy initiative requirements</li><li>Documenting features with functional design – coordinating with UX Researchers/Designers, Enterprise/Systems Architects, Vendors, Security/Compliance, and Production Operations to capture the intended functional design</li><li>Authoring and leading the grooming of user stories for their scrum team</li><li>Prioritizing at the feature and user story level, ensuring that scrum team deliverables align with overall organizational goals</li><li>Mentoring and leading team members</li></ul><div><strong>The Senior Solutions Architect – Financial Solutions specifically focuses on CCM’s value stream related to:</strong></div><ul><li>Billing (invoicing, payments processing)</li><li>Banking (including KYC/AML, ACH, RTP, FedNow, Account Ownership Verification)</li><li>Pricing (including quoting, coupons, etc)</li><li>Need Sharing (the movement of funds between bank accounts to facilitate payments to healthcare providers).</li></ul><div><strong>&nbsp;In particular, we are seeking an individual with experience in, and excitement for, FinTech integrations</strong>. Some Fintechs you may have worked with include: Stripe, Tabapay, Plaid, Alloy, Socure, Authorize.net, and more.</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Craft value stream software feature roadmaps, prioritizing stakeholder feature delivery alongside architectural improvements</li><li>Translate requirements into end user / stakeholder-readable Functional Design documents</li><li>Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person)</li><li>Properly scope, design, and size business feature delivery efforts</li><li>Provide direction and guidance on solution architecture to the IT Delivery teams through functional design specifications and feature specifications</li><li>Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, etc.)</li><li>Serve as Product Owner for Agile Software Delivery teams</li><li>Participate in Design and Sprint sessions following Scrum methodology</li><li>Manage time effectively, communicating project status accurately to Project Managers</li><li>Design with guidance from the Enterprise/Systems Architects, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns</li><li>Work with the manager of Design and Architecture to design value stream roadmaps to best align with business strategy</li><li>Mentor Software Developers, and User Experience designers in requirements elicitation, functional design, and decomposition</li><li>Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem-resolution to facilitate success</li><li>Support vendor evaluations - provide recommendations and assessment scoring</li><li>Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional solution requirements that would not be clear to the business</li><li>Drive the sourcing of new solutions to help generate improvements to processes</li><li>Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII</li><li>Contribute to the exercise and expression of the Ministry’s Christian beliefs</li><li>Other duties as assigned</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions</li><li>Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology</li><li>Ability to functionally design &amp; specify complex solutions, including As-Is and To-Be diagrams (both user and data flow), functional requirement definition via user stories (As a __, I want __ so I can ___), and functional acceptance criteria definition (Given __ when __ then __)</li><li>Working knowledge of business process modeling and collaboration tools (Jira, MS Teams, Confluence)</li><li>Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level</li><li>Strong experience designing for Full Stack application development teams using a variety of languages</li><li>Working knowledge of web-focused software architecture including Single-Page Applications, RESTful JSON APIs, Databases, Message Queueing and Pub/Sub</li><li>Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)</li><li>Serve as a proven expert of technology with expertise in the design, creation, management, and business use of large enterprise applications</li><li>Jedi-like ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success</li><li>Ability to work in a fast-paced environment, multi-project environment, meeting commitments and deadlines</li><li>Ability to effectively utilize a User Experience team for user research, interaction design, information architecture, user interface design, and usability evaluation</li><li>Ability to lead assessment of development budgets and schedules</li><li>Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and HAVE FUN</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</li><li>Manages complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems</li><li>Customer focus - Building strong customer relationships and delivering customer-centric solutions.</li><li>Tech savvy - Anticipating and adopting innovations in business-building digital technology applications</li><li>Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Prior industry experience in designing and building solutions for banking, billing, or payments processing <em>required</em></li><li>Bachelor’s degree with 10+ years experience in software solution design and implementation of complex IT projects OR 15+ years experience in software solution design and implementation of complex IT projects <em>required</em></li><li>7+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated <em>required</em></li><li>Experience with domain-driven software architecture, system integration, software development, and data modeling <em>required</em></li><li>Master’s degree is <em>a plus</em> – either in technology or business (MBA)</li><li>Agile software development experience (certified Product Owner <em>preferred</em>)</li><li>Experience in a healthcare-related field <em>preferred</em></li><li>Experience as a Solution Architect in the health plan industry <em>preferred</em></li></ul><div><br><strong>Incentives &amp; Benefits</strong></div><div>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.</div><div>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:</div><ul><li>100% paid Medical for employees/99% for family</li><li>Generous employer Health Savings Account (HSA) contributions</li><li>Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance</li><li>6 weeks of paid parental leave (for both mom and dad)</li><li>Dental - two plans to choose from</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match on ROTH or Traditional contributions</li><li>Generous paid-time off and 11 paid holidays</li><li>Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo&nbsp;</li><li>Employee Assistance Program including no cost, in-person mental health visits and employee discounts</li><li>Monetary Anniversary Awards Program</li><li>Monetary Birthday Awards</li></ul>

Sr. Software Solutions Architect - Financial Solutions

<div><strong>The range for this role is $131,000 - $188,000</strong>&nbsp;</div><div><strong>Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 15% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.</strong>&nbsp;</div><div><strong>We seek candidates who are living, or are willing to relocate to the Central Florida area, in order to be able to work onsite in our Melbourne, FL headquarters in a hybrid manner. </strong>&nbsp;</div><div><br><strong>The Mission</strong>&nbsp;</div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief.&nbsp;</div><div><br><strong>The Team</strong>&nbsp;</div><div>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.&nbsp;</div><div><br><strong>The Job</strong>&nbsp;</div><div>The Director, Software Development is an experienced technical leader – with a background in multiple technologies and stacks (NodeJS/NestJS, React, Postgres, Salesforce, RabbitMQ, Mulesoft, .NET/SQL Server, REST APIs, Web Services, Okta IDM, and ESBs) – who will be responsible for leading multiple teams of software engineers and developers. This is a leadership position for someone who can build teams, recognize and coach top technical talent, establish relationships and set strategy at a senior level, measure and deliver results, and build complex architectures.&nbsp;</div><div>This position will be leading the execution for Christian Care Ministry’s suite of products and platforms. You will be both hands-on (designing, developing, and supporting software applications) and high-level (leading, mentoring, supporting, strategizing). You will assess and manage our technology development decisions and technical debt; and provide business-level guidance.&nbsp;</div><div>As a key leader in Christian Care Ministry’s IT organization, the Director, Software Development will build relationships with fellow IT leaders (Architecture, Portfolio Management, Infrastructure, Production Support, and Information Security/Compliance teams) and other business stakeholders to ensure the successful realization of the enterprise software development needs. You will develop design specifications in support of Christian Care Ministry’s IT delivery teams; and provide organizational alignment in terms of timelines, commitments, and status. &nbsp;</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong>&nbsp;</div><ul><li>Drive the development life cycle from requirements analysis, to feasibility estimates, design, code, documentation, testing, implementation, and support</li><li>Build robust system diagrams, develop a detailed understanding of key aspects of current software state, and engage engineers at a code and design level</li><li>Support the change management process to manage software releases, application patching, and changes to production configurations</li><li>Provide high-level cost estimates for scoping large features and initiatives</li><li>Develop and enforce software development standards</li><li>Review designs and code, and build and mentor the software development team</li><li>Contribute to the development of software architecture</li><li>Support adherence to software architecture</li><li>Assist in the gathering process of business processes and project requirements from internal customers</li><li>Extend influence across the organization, leading distributed teams to make strong day-to-day architecture decisions independently through documentation, mentorship, and training</li><li>Oversee and manage department expenses and contribute to budget planning and project costs planning</li><li>Support vendor evaluations; provide recommendations and assessment scoring</li><li>Collaborate with Executives, Delivery, Production, Infrastructure, and Security teams to help define and execute architecture roadmaps aligned to enterprise-wide IT goals</li><li>In partnership with other IT leaders, participate in overseeing the development, evolution, and performance of processes, procedures, and technical standards</li><li>Collaborate with IT leadership to construct reasonable roadmaps, and manage work delivery to meet agreed-to timelines</li><li>Lead efforts to harmonize and consolidate Christian Care Ministry’s IT platforms and systems, to reduce the span of technologies and the burden of technical debt from legacy architectures</li><li>Bring in emerging technologies that are relevant to meet the business needs and keep the enterprise current and competitive in the industry</li><li>Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional requirements that would not be clear to the business</li><li>Perform all job functions consistent with Christian Care Ministry policies and procedures, including those which govern handling PHI and PII</li><li>Contribute to the exercise and expression of the Ministry’s Christian beliefs</li><li>All other duties as assigned</li></ul><div><br>&nbsp;<br><strong>Essential Skills &amp; Abilities</strong><br>&nbsp;</div><ul><li>Ability to describe technical context in intuitive ways for different audiences, adapting communication from highly technical deep dives with engineers to non-technical dialogue with executive stakeholders</li><li>Learns constantly, including staying up to date with available managed services, libraries, frameworks, and platforms (commercial and open source); understanding pros/cons and cost/benefit tradeoffs</li><li>Understands how to apply Agile, Lean, and principles of flow to engineering department efficiency and productivity</li><li>Deep knowledge and experience with agile development processes</li><li>Knowledge and experience in multiple technologies and stacks (NodeJS/NestJS, React, Postgres, Salesforce, RabbitMQ, Mulesoft, .NET/SQL Server, REST APIs, Web Services, Okta IDM, and ESBs)</li><li>Proven expertise in the design, creation, management, and business use of large enterprise applications</li><li>Ability to drive organizational change, balance business requirements with IT initiatives, provide technical leadership, and manage execution on critical initiatives</li><li>Ability to facilitate development of an architectural vision with a compelling narrative and analysis that supports and aligns to the business and technology strategy</li><li>Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)</li><li>Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success</li><li>Ability to work in a fast-paced, multi-project environment; meeting commitments and deadlines</li><li>Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology</li><li>Ability to lead assessment of development budgets and schedules</li><li>Ability to explain complex technology topics to senior executives</li><li>Ability to encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity</li><li>Knowledge and experience in designing and deploying cloud native applications in both private &amp; public cloud hosting environments</li></ul><div><br>&nbsp;<br><strong>Core Competencies/Demonstrable Behaviors</strong><br>&nbsp;</div><ul><li>Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm</li><li>Builds effective teams – Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals</li><li>Manages complexity – Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems</li><li>Drives vision and purpose – Painting a compelling picture of the vision and strategy that motivates others to action</li><li>Tech savvy – Anticipating and adopting innovations in business-building digital technology applications</li></ul><div><br>&nbsp;<br><strong>Education and/or Experience</strong><br>&nbsp;</div><ul><li>Bachelor’s degree in computer science, information systems, engineering or closely related field with 12+ years’ experience in software design and implementation of complex IT projects <em>required</em></li><li>8+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated <em>required</em></li><li>10+ years coding, testing, and delivering software as an engineer <em>required</em></li><li>Software development leadership in the health plan/payer industry <em>required</em></li><li>Bachelors degree in Computer Science, Software Engineering, and/or MBA <em>preferred</em></li><li>Good understanding of a broad range of technology areas, including: infrastructure, networking, data platforms, e-commerce platforms, Cloud solutions, open source technologies, database technologies, and application development experience</li><li>Proven experience in developing and conducting large scale RFPs for services vendor selection and technology selection; proven experience in vendor contract negotiations</li><li>Experience with Agile methodologies and frameworks (Scrum/Kanban, SAFe), DevOps operating model, Architecture frameworks (FEA, TOGAF)</li></ul><div><br>&nbsp;<br><strong>Supervisory Responsibilities</strong><br>&nbsp;</div><ul><li>Provide support, guidance, and leadership to all direct reports and team members</li><li>Responsible for goal setting, performance appraisals, recruiting/retaining, mentoring, coaching, budgeting, and leading a team of highly-skilled development managers and developers.</li></ul><div><br>&nbsp;<br><strong>Incentives &amp; Benefits</strong><br>&nbsp;<br>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.<br>&nbsp;<br>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:<br>&nbsp;</div><ul><li>100% paid Medical for employees/99% for family</li><li>Generous employer Health Savings Account (HSA) contributions</li><li>Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance</li><li>6 weeks of paid parental leave (for both mom and dad)</li><li>Dental - two plans to choose from</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match on ROTH or Traditional contributions</li><li>Generous paid-time off and 11 paid holidays</li><li>Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo&nbsp;</li><li>Employee Assistance Program including no cost, in-person mental health visits and employee discounts</li><li>Monetary Anniversary Awards Program</li><li>Monetary Birthday Awards</li></ul><div><br></div>

Director, Software Development

<div><strong>The range for this role is $89,000 - $122,000&nbsp;</strong></div><div><br><strong>Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 10% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.&nbsp;</strong></div><div><br><strong>Our headquarters are located in Central Florida, Melbourne to be specific. While we prefer hiring someone who can work onsite, we are also open to hiring a fully remote candidate who meets all the minimum requirements. We are set up to employ remotely in the following states: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV.&nbsp;</strong></div><div><br><strong>The Mission</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Job</strong></div><div>The <em>Site Reliability Engineer</em> will define, implement, and drive operational best practices using Site Reliability Engineering technologies and processes while partnering with the SRE Manager and Director of Production Support to support our existing Application and Operations Infrastructure, the Software Delivery Lifecycle (SDLC), as well as organizational processes and procedures. This role is plays a critical part in maintaining our current applications and architecture as well as our next generation of innovative applications and solutions. It works in concert with the rest of the SRE team as a "first line of defense" team for operations of our internal and external production software and systems.<br><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Implement site reliability principles for increased visibility and efficiency to Christian Care Ministry's(CCM) IT performance processes&nbsp;</li><li>Analyze, design, and evaluate automation scripts and systems&nbsp;</li><li>Provide operations and systems administration of on-premise and cloud-hosted platforms supporting all CCM IT engineering software systems and services&nbsp;</li><li>Monitor and implement solutions - both server and web applications - to identify potential gaps; assess system performance and recommend improvements&nbsp;</li><li>Resolve issues escalated by technicians, engineers, and vendors&nbsp;</li><li>Provide support and guidance to stakeholders via tickets, email, and face-to-face communications</li><li>Ensure data is handled, transferred, or processed according to legal and company guidelines</li><li>Maintain responsibility for the satisfaction of our internal customers, members, and vendors alike, by ensuring adherence to defined service-level agreements for CCM IT software systems and services&nbsp;</li><li>Develop strong production engineering processes, taking responsibility for software availability, latency, performance, efficiency, and security best-practices. This includes change/configuration management, monitoring, emergency response, disaster recovery, capacity planning, and tooling/automation of our infrastructure and deployment workflow</li><li>Work with leadership to develop and implement effective, consistent IT Production Operations policies, practices, and tools&nbsp;</li><li>Focus software development on optimizing existing systems, building stronger infrastructure and eliminating work-through automation – all while relentlessly keeping customers informed, meeting deadlines, and managing expectations</li><li>Continually keep job knowledge up‐to‐date by studying new development/SRE tools, techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal and professional networks; participating in professional organizations&nbsp;</li><li>Act as a change agent for the long-term strategic technical good of Christian Care Ministry and manage dependencies while noticing overlaps or inconsistencies amongst processes</li><li>Communicate “front line” knowledge back into core engineering in order to build better and more delightful products</li><li>Participate in an on-call rotation&nbsp;</li><li>Forge strategic alliances between engineering and the leadership of other impacted departments&nbsp;</li><li>Effectively and consistently interact with peers to optimize current projects and processes</li><li>Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs</li><li>Perform all other duties as assigned</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Ability to work in a fast-paced, multi-project environment; meeting commitments and deadlines</li><li>Strong negotiation and conflict resolution skills</li><li>Ability to set objectives and organize work to achieve goals – can determine priorities and manage time appropriately</li><li>Ability to interpret and scope customer requirements</li><li>Effective problem solving and analytical skills in both team and independent environments</li><li>Ability to establish processes, track, and measure results</li><li>Leadership skill and desire to help other departments and co-workers achieve their goals/tasks as it relates to the mission of CCM – must be able to effectively negotiate with teams to work through constraints and alternatives</li><li>Organized, and detail-oriented with a concise, impactful writing and communication style</li><li>Relentlessly high standards and self-discipline, with the ability to inspire passion in others</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Collaborates – builds partnerships and works collaboratively with others to meet objectives. This role requires a high level of internal customer interaction to meet objectives</li><li>Manages Conflict – handles conflict situations effectively.</li><li>Situational Adaptability – adapting approach and demeanor in real time to match the shifting demands of different situations.</li><li>Tech Savvy – anticipate and adopt innovations in technology applications for business</li><li>Strong analytical skills – ability to diagnose complex problems and issues with data not easily understood</li><li>Planning and Organizing – ability to work effectively without supervision</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Bachelor’s degree or higher in a relevant field <em>required</em>, with computer science, information systems, or engineering <em>preferred</em></li><li>Five or more years of experience solving customer problems with technical solutions <em>required</em></li><li>Experience with Agile and Scrum processes and/or complex IT projects is <em>a plus</em></li><li>Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)</li><li>Experience in a healthcare-related field <em>a plus</em></li><li>Experience in several areas of our current software technology stacks<ul><li><strong>Ideal:</strong> Typescript, Node.js, Mulesoft, Gitlab, Heroku, Linux, Docker</li><li>Preferred: JavaScript,&nbsp; React/Redux, React‐Native,&nbsp; .NET, SQL/Postgres, REST APIs,&nbsp; Okta IDM) and/or the solutions that support our software technology stacks (Git, Gitlab with CI/CD Pipelines, Copado CI/CD, Atlassian Stack (Jira, Confluence, OpsGenie, Statuspage), Twilio,&nbsp; AWS, Rackspace, Salesforce, Windows Server VMs, Networking, Containers, Email, DNS)</li></ul></li></ul><div><br><strong>Supervisory Responsibilities</strong></div><ul><li>This job has no supervisory responsibilities</li></ul><div><br><strong>Incentives &amp; Benefits</strong></div><div>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.</div><div>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:</div><ul><li>100% paid Medical for employees/99% for family</li><li>Generous employer Health Savings Account (HSA) contributions</li><li>Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance</li><li>6 weeks of paid parental leave (for both mom and dad)</li><li>Dental - two plans to choose from</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match on ROTH or Traditional contributions</li><li>Generous paid-time off and 11 paid holidays</li><li>Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo</li><li>Employee Assistance Program including no cost, in-person mental health visits and employee discounts</li><li>Monetary Anniversary Awards Program</li><li>Monetary Birthday Awards</li></ul>

Site Reliability Engineer

<div><strong>Base Pay Range: $130,000 - $160,000</strong></div><div><br>Our headquarters are located in Central Florida, Melbourne to be specific. While we prefer hiring someone who can work onsite, we are also open to hiring a fully remote candidate who meets all the minimum requirements. We are set up to employ remotely in the following states: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV.</div><div><br><strong>Who We Are</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry agrees to our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith</a> which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Role</strong></div><div>The Senior Software Solutions Architect (SSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The SSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, and working directly with the software delivery team to ensure quality development and release of features. The SSA coordinates with our project managers, executive sponsors, and departmental “business owners” to ensure organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy.</div><div><br>From a scrum team perspective, the Senior Solutions Architect acts as the “Technical Product Owner” within their value stream. This includes:</div><ul><li>Posing critical discovery questions during the requirements-gathering process to ensure a clear understanding of what CCM is trying to solve</li><li>Performing feasibility-analysis on initiative requirements, understanding what we can implement through modifications to our current architecture and what depends on new architecture being built</li><li>Assembling feature roadmaps, staging for dependencies, and ensuring iterative and incremental delivery to satisfy initiative requirements</li><li>Documenting features with functional design – coordinating with UX Researchers/Designers, Enterprise/Systems Architects, Vendors, Security/Compliance, and Production Operations to capture the intended functional design</li><li>Authoring and leading the grooming of user stories for their scrum team</li><li>Prioritizing at the feature and user story level, ensuring that scrum team deliverables align with overall organizational goals</li><li>Mentoring and leading team members</li></ul><div><br><strong>The Senior Solutions Architect – Financial Solutions specifically focuses on CCM’s value stream related to:</strong></div><ul><li>Billing (invoicing, payments processing)</li><li>Banking (including KYC/AML, ACH, RTP, FedNow, Account Ownership Verification)</li><li>Pricing (including quoting, coupons, etc)</li><li>Need Sharing (the movement of funds between bank accounts to facilitate payments to healthcare providers).</li></ul><div><br><strong>In particular, we are seeking an individual with experience in, and excitement for, FinTech integrations</strong>. Some Fintechs you may have worked with include: Stripe, Tabapay, Plaid, Alloy, Socure, Authorize.net, and more.</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Craft value stream software feature roadmaps, prioritizing stakeholder feature delivery alongside architectural improvements</li><li>Translate requirements into end user / stakeholder-readable Functional Design documents</li><li>Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person)</li><li>Properly scope, design, and size business feature delivery efforts</li><li>Provide direction and guidance on solution architecture to the IT Delivery teams through functional design specifications and feature specifications</li><li>Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, etc.)</li><li>Serve as Product Owner for Agile Software Delivery teams</li><li>Participate in Design and Sprint sessions following Scrum methodology</li><li>Manage time effectively, communicating project status accurately to Project Managers</li><li>Design with guidance from the Enterprise/Systems Architects, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns</li><li>Work with the manager of Design and Architecture to design value stream roadmaps to best align with business strategy</li><li>Mentor Software Developers, and User Experience designers in requirements elicitation, functional design, and decomposition</li><li>Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem-resolution to facilitate success</li><li>Support vendor evaluations - provide recommendations and assessment scoring</li><li>Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional solution requirements that would not be clear to the business</li><li>Drive the sourcing of new solutions to help generate improvements to processes</li><li>Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII</li><li>Contribute to the exercise and expression of the Ministry’s Christian beliefs</li><li>Other duties as assigned</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions</li><li>Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology</li><li>Ability to functionally design &amp; specify complex solutions, including As-Is and To-Be diagrams (both user and data flow), functional requirement definition via user stories (As a __, I want __ so I can ___), and functional acceptance criteria definition (Given __ when __ then __)</li><li>Working knowledge of business process modeling and collaboration tools (Jira, MS Teams, Confluence)</li><li>Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level</li><li>Strong experience designing for Full Stack application development teams using a variety of languages</li><li>Working knowledge of web-focused software architecture including Single-Page Applications, RESTful JSON APIs, Databases, Message Queueing and Pub/Sub</li><li>Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)</li><li>Serve as a proven expert of technology with expertise in the design, creation, management, and business use of large enterprise applications</li><li>Jedi-like ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success</li><li>Ability to work in a fast-paced environment, multi-project environment, meeting commitments and deadlines</li><li>Ability to effectively utilize a User Experience team for user research, interaction design, information architecture, user interface design, and usability evaluation</li><li>Ability to lead assessment of development budgets and schedules</li><li>Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and HAVE FUN</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</li><li>Manages complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems</li><li>Customer focus - Building strong customer relationships and delivering customer-centric solutions.</li><li>Tech savvy - Anticipating and adopting innovations in business-building digital technology applications</li><li>Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Prior industry experience in designing and building solutions for banking, billing, or payments processing <em>required</em></li><li>Bachelor’s degree with 10+ years experience in software solution design and implementation of complex IT projects OR 15+ years experience in software solution design and implementation of complex IT projects <em>required</em></li><li>7+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated <em>required</em></li><li>Experience with domain-driven software architecture, system integration, software development, and data modeling <em>required</em></li><li>Master’s degree is <em>a plus</em> – either in technology or business (MBA)</li><li>Agile software development experience (certified Product Owner <em>preferred</em>)</li><li>Experience in a healthcare-related field <em>preferred</em></li><li>Experience as a Solution Architect in the health plan industry <em>preferred</em></li></ul><div><br><strong>Incentives &amp; Benefits</strong></div><div>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.</div><div>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:</div><ul><li>100% paid Medical for employees/99% for family</li><li>Generous employer Health Savings Account (HSA) contributions</li><li>Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance</li><li>6 weeks of paid parental leave (for both mom and dad)</li><li>Dental - two plans to choose from</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match on ROTH or Traditional contributions</li><li>Generous paid-time off and 11 paid holidays</li><li>Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo&nbsp;</li><li>Employee Assistance Program including no cost, in-person mental health visits and employee discounts</li><li>Monetary Anniversary Awards Program</li><li>Monetary Birthday Awards</li></ul>

<div><strong>Who We Are</strong></div><div>At Christian Care Ministry (CCM) we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry agrees to our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith</a> which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Role</strong></div><div>The Senior Systems Administrator provides day-to-day, hands-on support to the organization’s Citrix Virtual Desktop Infrastructure. This position will often coordinate activities with the Tier I level Service Desk support team. This position interfaces directly with internal customers and various departments, troubleshooting user issues to resolution. Other areas of support include LAN support, break/fix, application software installations, patch management, end-user support, and training.</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Architect and deploy a Microsoft Windows Server infrastructure</li><li>Facilitate automation and scalability with tools such as PowerShell to increase system and human efficiency</li><li>Monitor application availability and performance</li><li>Work with peers to troubleshoot application, database, and network-related issues</li><li>Coordinate and communicate with various teams on project status/tasks and escalation</li><li>Participate in 24x7 escalation support as part of the team, including pager rotation</li><li>Provide extensive, sometimes 24x7 customer interaction, and timely responsiveness to issues and questions</li><li>Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs</li><li>All other duties as assigned</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Experience with Citrix VDI</li><li>Current VMware experience/knowledge, and good understanding of VMware virtualization technologies and their automation</li><li>Knowledge in architecture, and establishing Microsoft Active Directory</li><li>Knowledge with configuring and troubleshooting Office 365</li><li>Strong knowledge of Microsoft products (Windows and domain architecture), electronic data interchange (EDI), and network and domain architecture</li><li>In-depth knowledge of server-based Windows systems</li><li>Strong knowledge of the protocols and tools for systems preventative maintenance and network protection utilities and add-ons, and ability to implement</li><li>Ability to develop, configure, implement, and manage the systems that comprise the underlying cloud platform</li><li>Ability to configure, monitor, and maintain Windows servers within Amazon Web Services (AWS) and Microsoft Azure cloud environment</li><li>Maintain cloud servers, including security configurations, patching, and troubleshooting</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Collaborates – builds partnerships and works collaboratively with others to meet objectives. This role requires a high level of internal customer interaction to meet objectives</li><li>Being resilient – Rebounding from setbacks and adversity when facing difficult situations</li><li>Interpersonal Savvy – relates openly and comfortably with a diverse group of people. Must be able to communicate effectively and build engagement across all audiences</li><li>Self-Development – Actively seeking new ways to grow and be challenged using both formal and informal development channels</li><li>Situational Adaptability – adapting approach and demeanor in real time to match the shifting demands of different situations</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>High school diploma or GED with 5 years’ experience directly related to IT OR</li><li>Bachelor’s Degree in IT related field plus 3 years’ experience in an IT environment <em>required</em></li></ul><div><br><strong>Incentives &amp; Benefits</strong></div><div>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.</div><div><br>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:</div><ul><li>Medical</li><li>Health Savings Account</li><li>Employer Paid Life Insurance and Long-term Disability Insurance</li><li>Dental</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match</li><li>Paid-time off – accrued bi-weekly</li><li>Wellness plan</li><li>Employee Assistance Program</li><li>Anniversary Awards Program</li><li>Birthday Awards</li></ul>

Senior Systems Administrator - Hybrid

<div><strong>The salary range for this role is $97,000 - $139,000 &nbsp;<br></strong><br></div><div><strong>Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 15% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.</strong></div><div><br><strong>States we employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. In order for your candidacy to be considered, you must have established residency in one of these states or being willing to relocate. If you live within 50 miles of either the Melbourne, FL or Colorado Springs, CO office, you would be expected to work onsite 3 days per week.</strong></div><div><br><strong>The Mission</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Job</strong></div><div>The Senior Network Engineer provides day-to-day hands-on support to the network infrastructure, servers, virtualized environment, applications, and mobile devices. Responsibilities include the support of LAN/WAN operations between multiple sites and local site break/fix, software/hardware upgrades, patch management and application installs, and user support/training. This role interfaces directly with internal customers and various departments, troubleshooting user issues to resolution. This role requires extensive, sometimes 24-7 customer interaction, and timely responsiveness to issues and questions. This role may direct the responsibilities and help prioritize the duties of the Tier I level Help Desk support team. Strong Cisco skills are required.</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Establishes networking environment by designing network configuration, directing system installation, and defining, documenting, and enforcing system standards</li><li>Maintains a Cisco-centric network environment</li><li>Configures and installs various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)</li><li>Monitors, troubleshoots, and escalates issues – particularly WAN/LAN connections -&nbsp; to the appropriate vendor</li><li>Maximizes network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization</li><li>Secures network system by establishing and enforcing policies, defining and monitoring access</li><li>Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.</li><li>Maintains organization’s current VMWare environment</li><li>Maintains and monitors Dell Storage arrays</li><li>Maintains, monitors, and tests VMware Recover Point disaster recovery</li><li>Executes annual testing of Disaster Recovery</li><li>Serves as lead technical advisor on disaster recovery planning and testing</li><li>Reports on network operational status</li><li>Contributes to the exercise and expression of Christian Care Ministry’s Christian beliefs</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Knowledge of troubleshooting network procedures and best practices</li><li>Experience with network challenges associated with systems integration, including COTS integration, capacity analysis, and system architecture design</li><li>Has demonstrated experience in the use of network analysis tools</li><li>Experience with data center networking and networking technologies</li><li>Experience managing internal or client-facing projects to completion and troubleshooting clients’ technical issues</li><li>Detail-oriented, task-driven, with excellent communication skills</li><li>Excellent network analysis fundamentals and robust troubleshooting skills</li><li>Strong verbal and written communication skills</li><li>Ability to engage users in a professional manner and present technical concepts plainly to semi-technical customers</li><li>Desires to learn new technologies and apply them to customer use cases</li><li>Must be willing and able to work during and after-hours maintenance windows, which could include weekend and weekday after-hours work</li><li>Must be willing to work with other engineers and collaborate effectively with them</li><li>Must have experience with Cisco Firepower Threat Defense (FTD) and strong Command-Line Interface (CLI) skills</li><li>Willingness to work with alternative vendors outside of Cisco products</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Manages ambiguity - Operating effectively, even when things are not certain or the way forward is not clear</li><li>Collaborates - Building partnerships and working collaboratively with others to meet shared objectives</li><li>Decision quality - Making good and timely decisions that keep the organization moving forward</li><li>Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals</li><li>Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Bachelor’s degree in an Information Technology-related field with 1-3 years’ experience OR 5-7 years’ experience in an IT environment for non-degreed applicants <em>required</em></li><li>Active CCNA, CCNP, or CCIE<em> strongly preferred</em></li><li>VMware Certified Professional <em>preferred</em></li></ul><div><br><strong>Supervisory Responsibilities</strong></div><ul><li>This job has no supervisory responsibilities, however this role may direct the responsibilities and help prioritize the duties of the Tier I level Help Desk support team</li></ul><div><br><strong>Travel</strong></div><ul><li>Travel to CCM sites may be required on occasion</li></ul><div><br><strong>Incentives &amp; Benefits</strong></div><div>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.</div><div>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:</div><ul><li>Medical</li><li>Health Savings Account</li><li>Employer Paid Life Insurance and Long-term Disability Insurance</li><li>Dental</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match</li><li>Paid-time off – accrued bi-weekly</li><li>Wellness plan</li><li>Employee Assistance Program</li><li>Anniversary Awards Program</li><li>Birthday Awards</li></ul>

<div><strong>The Mission</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief.<br><br></div><div><strong>The Team</strong></div><div>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.<br><br></div><div><strong>The Job</strong></div><div>The Software QA Engineer will partner with the Manager of Software QA by creating, evaluating, and supporting software test plans to ensure quality software reaches our production environments. Testing methodologies and concepts in this position would include black box testing, incremental integration testing, functional testing, system testing, end-to-end testing, sanity testing, regression testing, user acceptance testing, load testing, stress testing, performance testing, usability testing, and security testing. This role will support our existing application and operations infrastructure, SDLC, business processes, and procedures. The Software QA Engineer is an important team member in the operations of our internal and external software and systems.<br><br></div><div><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Review requirements, specifications, and technical design documents to provide timely and meaningful feedback</li><li>Develop testing plans and testing scenarios in accordance with the functional requirements, acceptance criteria, and detailed technical specifications provided by design team to ensure code generated by the development team conforms to the specified requirements</li><li>Test web, mobile, and database platforms using experience with QA methodologies, tools, and processes</li><li>Support growth of Dev/Ops processes with source control and CI applications (Git, SVN, TFS, Bamboo, Jenkins) knowledge</li><li>Plan new automation test procedures, reviewing software bug reports and highlighting problem areas</li><li>Be involved with project plans detailing the expected level of effort and time required, and consistently meet the allocated milestones</li><li>Perform thorough regression testing when bugs are resolved</li><li>Maintain defect backlog, prioritize defects and champion fixes</li><li>Work with automation team to design, develop, and execute automation scripts using various automation tools such as Selenium, jmeter, Blazemeter, GhostInspector, etc.</li><li>Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs</li><li>Perform all other duties as assigned</li></ul><div><br></div><div><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Proven expertise in testing web and mobile platforms or mobile development</li><li>Strong knowledge of software QA methodologies, tools and processes</li><li>Experience in writing clear, concise and comprehensive test plans and test cases</li><li>Ability to interpret and scope customer requirements</li><li>Effective ability to set objectives and organize work independently</li><li>Solid knowledge of SQL 2012 and writing SQL queries</li><li>Experience working in an Agile/Scrum development process</li><li>Ability to work in a fast paced, multi-project environment while meeting deadlines</li><li>Knowledge with source control and CO applications (Git, SVN, TFS, Bamboo, Jenkins)</li><li>Experience with automated testing tools</li><li>Proven knowledge of data protection operations and legislation (e.g. GDPR, HIPPA)</li></ul><div><br></div><div><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Manages complexity-Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems</li><li>Decision quality-Making good and timely decisions that keep the organization moving forward</li><li>Tech savvy-Anticipating and adopting innovations in business-building digital and technology applications</li><li>Cultivates innovation-Creating new and better ways for the organization to be successful</li><li>Resourcefulness-Securing and deploying resources effectively and efficiently</li><li>Collaborates – builds partnerships and works collaboratively with others to meet objectives</li><li>Situational adaptability-Adapting approach and demeanor in real time to match the shifting demands of different situations</li><li>Drives Results – consistently achieves results, even under tough circumstances and tight deadlines</li></ul><div><br></div><div><strong>Education and/or Experience</strong></div><ul><li>Bachelor’s degree in Computer Science or STEM major or equivalent combination of education and experience required</li><li>3+ years’ experience with SQA testing on ERP type applications/systems or proven work experience in software development required</li><li>Advanced programming experience including automation systems and databases</li><li>Familiar with programming script languages including Java, JavaScript, C#, and/or VBScript</li></ul><div><br></div><div><strong>Supervisory Responsibilities</strong></div><ul><li>This job has no supervisory responsibilities</li></ul><div><br></div><div><strong>Incentives &amp; Benefits</strong></div><div>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.</div><div>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:</div><ul><li>Medical</li><li>Health Savings Account</li><li>Employer Paid Life Insurance and Long-term Disability Insurance</li><li>Dental</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match</li><li>Paid-time off – accrued bi-weekly</li><li>Wellness plan</li><li>Employee Assistance Program</li><li>Anniversary Awards Program</li><li>Birthday Awards</li></ul><div><br>The salary range for this role is $70,000 - $95,000&nbsp;<br><br></div><div>Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 10% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.<br><br></div><div>States we employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. In order for your candidacy to be considered, you must have established residency in one of these states or being willing to relocate.<br><br></div><div>If you live within 50 miles of either the Melbourne, FL or Colorado Springs, CO office, you would be expected to work onsite 3 days per week.&nbsp;</div>

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