Christian Vision is hiring a
Remote Bot Creator
📍 Remote
- Set up, test, and maintain chatbots and automation bots across platforms such as websites, messaging apps, and social media.
- Configure, update, and troubleshoot chatbot systems to ensure all components function accurately and efficiently.
- Deploy and test bots, focusing on functionality, accuracy, and issue resolution, while documenting results clearly.
- Track, analyse, and report A/B test outcomes, presenting findings in a structured and actionable format.
- Support the design of intuitive, user-friendly customer journeys for seekers and users across all chatbot interactions.
- Collaborate closely with Localisation Manager, Localisation, and Tech teams to ensure alignment with Social Direct’s strategic objectives.
- Prepare and maintain detailed documentation, spreadsheets, and reports on chatbot configurations, updates, and performance.
- Maintain consistency in tone, accuracy, and messaging across all bots, including managing multi-language translations with localisation teams.
- Manage deadlines, monitor implementation progress, and ensure deliverables meet quality and performance standards.
- Understand and apply chatbot data analysis to monitor quality, accuracy, and user experience.
- Contribute to product roadmaps, sprint planning, and feature development through effective coordination, reporting, and follow-up.
- Act as the main point of contact for chatbot updates, ensuring clear communication, compliance with platform policies, and strong version control for long-term scalability.
- As part of a global organisation, you will be required to collaborate across time zones, which may involve out-of-hours availability.
- Actively pursue personal, professional, and spiritual growth.
- Contribute positively to our team culture by upholding CV’s values in attitude and action.
- Comply with all CV policies, procedures, and regulatory requirements.
- Maintain confidentiality and demonstrate integrity in all matters.
- Engage fully in staff and team meetings, collaboration, and communication.
- Commit to continuous learning and development as needed for the role.
- Foster respectful, clear, and constructive communication across all interactions.
- A practising Christian in full agreement with the CV Statement of Faith.
- Actively involved in a local church or Christian faith community.
- Committed to living according to biblical values.
- Strong hands-on administrative and implementation skills with excellent attention to detail.
- Experience managing or executing digital projects, workflows, or content operations.
- Ability to follow established processes and document outcomes accurately.
- Strong collaboration skills with cross-functional teams
- Comfortable working with multi-language chatbots and collaborating with international teams.
- Analytical and organised, with a focus on delivering high-quality, error-free work.
- Comfortable working in a fast-paced, agile environment
- Proficiency in using spreadsheets, dashboards, task management tools, or project tracking software
- No advanced technical expertise required, but willingness to learn and confidently use chatbot platforms and automation tools is essential.
- Bachelor’s degree or 2 years experience in Administration, Operations, Communications, or Project Management.
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