<div>The Director of Translations will lead the translation of Tim Keller’s sermons and other Gospel in Life (GinL) content into multiple languages, ensuring theological fidelity, linguistic excellence, cultural sensitivity and operational scalability. This role combines editorial judgment, people leadership, and systems thinking while overseeing both in-house staff and a large network of professional freelance translators, reviewers and volunteers.</div><div><br>This is a senior leadership role for someone with a deep understanding of linguistics, who has experience translating published material, manages both people and projects well, and is open to using technology (including AI) responsibly to help with efficiency.</div><div><br>The Gospel in Life team operates on a hybrid working schedule. This role is required to be onsite at our Flatiron NYC office three days per week, usually Monday, Wednesday and Friday. Relocation expenses can be discussed. If you're eligible to work in the US, we encourage you to apply even if you are unsure about relocating.</div><div><br></div><div><strong>Responsibilities:</strong></div><div><strong><br></strong><strong><em>Leadership</em></strong></div><ul><li>Oversee the translation of Tim Keller’s sermons and related content into multiple languages</li><li>Establish and enforce translation standards that balance accuracy, theological faithfulness, clarity, and cultural appropriateness</li><li>Review and approve translations directly when needed while guiding language supervisors, reviewers and editors in quality control</li><li>Develop and maintain style guides, glossaries, and theological terminology standards across languages</li><li>Oversee the budget and forecasting for the Translations department, including staffing, contractors, software and marketing</li></ul><div><br><strong><em>Management</em></strong></div><ul><li>Manage a small internal team of translation staff</li><li>Work with your team to recruit, onboard, and oversee dozens of freelance translators, editors, and reviewers worldwide</li><li>Assign work, set expectations, track performance, and provide feedback</li><li>Build clear workflows for translation, review, revision, and final approval</li></ul><div><strong><br></strong><strong><em>Talent Development and Scouting</em></strong></div><ul><li>Proactively identify and vet freelance translation talent across priority languages</li><li>Evaluate translators not only for linguistic skill but also for theological literacy, judgment and experience</li><li>Coach your team on building long-term relationships with high-quality translators and reviewers</li><li>Verify all contractors and team members have a strong understanding of Tim Keller’s sermons and books.</li></ul><div><strong><br></strong><strong><em>Systems, Technology and AI</em></strong></div><ul><li>Oversee and optimize translation workflows using translation management software (TMS)</li><li>Thoughtfully integrate AI-assisted translation tools into the process, ensuring human oversight and theological integrity</li><li>Stay updated on advancements in AI translation technology to optimize efficiency, and adopt new tools that prove beneficial to the process</li><li>Provide expertise and leadership in utilizing translation software tools and troubleshoot issues as needed</li></ul><div><br><strong><em>Strategy and Collaboration</em></strong></div><ul><li>Work cross-functionally with editorial, fundraising and marketing teams</li><li>Work with GinL leadership and City to City Network leaders to prioritize languages, projects, and timelines based on strategic goals</li><li>Keep GinL leadership up to date on project progress, new languages and any issues that may come about</li></ul><div><strong><br>Education and Experience:</strong></div><ul><li>Master’s degree in Translation, Linguistics, Theology, or a related field preferred</li><li>Experience in translating published works, ideally theological works</li><li>Experience in translation project management</li><li>Experience working with remote multilingual teams</li></ul><div><strong><br>Skills and Competencies:</strong></div><ul><li>Fluency in English and at least one additional language</li><li>Proficiency with AI translation tools and understanding of their strengths and limitations</li><li>Strong organizational and project management skills</li><li>Excellent communication skills with the ability to work across diverse teams</li><li>Attention to detail and commitment to quality assurance</li></ul><div><br></div><div><strong>Preferred Attributes:</strong></div><ul><li>Familiarity with Tim Keller’s works, theology, and ministry principles</li><li>Experience coordinating with volunteers and/or contractors</li></ul>

Director of Translations

<div><strong>About the Role</strong></div><div>The Technical Support Representative position is a perfect blend of customer care and tech support. You'll be providing technical support and troubleshooting for our two main categories of users:</div><div>1) Our church/non-profit partners.</div><div>2) The end-users that are giving/donating to our partners.</div><div>&nbsp;</div><div><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week; COS only</li><li>Remote; EST states only</li><li>12 paid company holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO, to start, increases with tenure and seniority</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range:</strong><ul><li><strong>EST States: $41,850 - $48,360, depending on location.</strong></li><li><strong>COS: $43,650 - $53,350</strong></li></ul></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong><em>The following EST states are approved as remote work locations for this position: FL, GA, IN (EST only), MI, NC, OH, PA, SC, TN (EST only), VA - All other states are not in consideration for this role at this time.</em></strong></div><div>&nbsp;</div><div><strong>What You'll Do</strong></div><ul><li>Being a First Responder on the Support Team that provides technical support and troubleshooting for our two main categories of users: 1) Our church/non-profit partners 2) The end-users that are giving/donating to our partners.</li><li>Operating as the primary responder to support inquiries through the established support channels.&nbsp;</li></ul><div>o Ticketing System</div><div>o Live Chat</div><div>o Phone</div><div>o Email</div><ul><li>Delegating inquiries that are to be handled by other members of the Customer Success Division.</li><li>Keeping to strict customer Target Response Times and checking in with Support Leadership on a regular basis to report overall status.</li><li>Assisting with and supporting the customer through every stage of the customer journey from onboarding of the product to their potential exit from the product.</li><li>Organizing, tagging, and tracking common issues to follow trends for escalation.</li><li>Be a key player in platform improvement by keeping Support Leadership informed often.</li><li>Providing accurate, timely reports and forecasts, as needed, for management.</li><li>Contributing daily to customer knowledge-base repositories and support the use of those repositories across the Customer Success Division.</li><li>Providing timely internal support for the Customer Success Department, as it relates to troubleshooting customer issues outside of other department members’ knowledge or assisting with time sensitive customer requests.</li><li>Assisting with a customer’s account cancellation to confirm details around the cancellation.</li><li>While performing the duties of this role, regularly required to stand or sit, reach, bend, and move about the facility. Facility is a normal office environment with variation of temperature and lighting.</li></ul><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>College degree in Communications, or related field is preferred.</li><li>Minimum 1 year of experience in Customer Support or Tech Support role.</li><li>Bi-lingual (English &amp; Spanish) Preferred.</li><li>Experience with CRM software (e.g. Salesforce) is a major plus.</li><li>Expert understanding of customer service processes.</li><li>Self starter with proactive mindset and minimum need for supervision.</li><li>Persistence and determination to deliver results.</li><li>Excellent communication and management abilities.</li><li>Well-organized and strong work ethic.</li><li>Ability to manage multiple, concurrent support relationships.</li><li>Ability to anticipate change and adjust priorities accordingly.</li><li>Understanding of key drivers for local church success.</li><li>Understanding of industry culture, products and services.</li><li>Excellent eye for detail – ability to create accurate and high quality pieces of work.</li><li>Genuine interest in business, especially as it relates to the church and non-profit space.</li><li>A love for problem solving, especially in technical online software issues.</li><li>A passion to serve, help, and assist in whatever capacity possible.</li><li>Experience in direct customer or client-facing roles.</li><li>Interest in implementing feedback and dedicated to the improvement of your skills and work.</li><li>The ability to quickly adapt to new situations and think on your feet.</li><li>A desire to help people and improve the customer experience.</li><li>Must be a TEAM player – this role won’t work well if you don’t work well with others.</li><li>Available to work Sundays.</li></ul><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.</div><div><strong>About Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div><div>**Applications will be taken on an ongoing basis</div><div><br></div>

Technical Support Representative

<div><strong>Job description</strong></div><div>ChurchDesk is an ambitious scale-up exclusively focused on the church vertical in Europe where we help drive change for some of the largest and oldest institutions in the world. &nbsp;<br><br></div><div>We are looking for a UI/UX designer to join our lean product team. You will report to our CPO who leads product management and customer delivery of our enterprise solutions.&nbsp;<br><br></div><div>As our UI/UX designer you will play a key role in creating intuitive user experiences with clean and simple UIs as well as UX copy that customers will appreciate every day.<br><br></div><div>We work on big ambitious and strategic products for our customers, but we try to not let perfection get in the way of progress. We always start by shipping the smallest viable version 1 to start out with. As a result you will always strive for finding the simplest solution to complex problems.<br><br></div><div><strong>Responsibilities</strong></div><ul><li><strong>User advocate:</strong> Be the users’ advocate and create simple solutions customers will love to use&nbsp;</li><li><strong>Wireframes &amp; Mockups for research: </strong>Create wireframes and mock-ups (browser and mobile) together with product managers for user research</li><li><strong>User research: </strong>Carry out user research independently and directly with our Danish or German users to understand needs, explore or validate solutions</li><li><strong>User journeys: </strong>Map out user journeys where necessary to improve understanding and to design the user flow</li><li><strong>UX Copy: </strong>Collaborate with product managers and our translation team to get UX copy right</li><li><strong>Validated mockups for implementation: </strong>Create validated and detailed mockups to ready for implementation</li><li><strong>Collaboration &amp; Review: </strong>Collaborate with product managers, developers and QA during implementation and perform design review<br><br></li></ul><div><strong><br>Job requirements<br></strong><br></div><div><strong>Must haves</strong></div><ul><li>You speak Danish or German at a native level and are fluent in English, both verbally and in writing.&nbsp;</li><li>Be able to work in our Copenhagen office</li><li>Expect around around 10 travel days a year<br><br></li></ul><div><strong>Personal Skills</strong></div><ul><li>You have empathy and are genuinely curious about users, keen to hear about how they work and use our software.&nbsp;</li><li>You start small and focus on a deep understanding of the core problem - you don’t feel the need to invent the wheel if answers are easily found in pattern research, but where necessary you can apply first principles thinking</li><li>You share early and often, iterate based on feedback from users, engineers, support and others.</li><li>You have attention to detail while not losing sight of the big picture</li><li>You have a bias for action and getting things done. Focusing on outcomes that move the needle for our users.</li><li>You exhibit clarity of thought with excellent communication skills<br><br></li></ul><div><strong>Experience</strong></div><ul><li>Relevant experience or proven talent with an excellent portfolio to share is more important than years in the field or formal education</li><li>You are at home in Figma, FigJam and you have a good understanding of what drives technical complexity in your solutions.</li><li>Ideal domain experience is startup/scale-up experience working with web and mobile user experiences.&nbsp;</li><li>As a minimum you have a relevant bachelor’s degree<br><br></li></ul><div><br></div><h3><strong>What We Offer</strong></h3><div>We offer a key position in ChurchDesk with significant influence on how we deliver value to our customers. Your work will impact both our business and help drive change in one of the largest and oldest institutions in the world.</div><div><br>You will join an international and collaborative team with around 50 people, and the company is on a very healthy growth journey. We are informal, keep processes lean, and focus on what matters. We challenge one another and ourselves to do great things.<br><br></div><div>We value spending time together and sharing unforgettable journeys -&nbsp; every year we go sailing the whole company in Croatia for our summer kick-off. We also value our nice work environment centrally in Nørrebro with catered lunch from Sidecar.</div>

UI/UX Designer

<div>The Spanish Publishing team is committed to building a diverse and inclusive team and highly values diverse backgrounds and insights that fuel our innovation.</div><div>&nbsp;</div><div>The Sr. Digital Marketing Manager is a strategic and hands-on leader responsible for driving innovative and results-oriented digital marketing initiatives for our Spanish publishing division. This role plays a pivotal part in amplifying the reach and sales of our market-leading Bibles and books across key digital platforms in the U.S. and Latin America.</div><div>&nbsp;</div><div>In close collaboration with the title marketing team, sales, and external agencies, this seasoned digital marketer will plan and execute data-driven frontlist and backlist campaigns across Amazon, Meta, YouTube, TikTok, and more. They will also lead the development and execution of imprint-level strategies for email marketing, social media, SEO, and web content—aligning all efforts to optimize e-commerce performance on platforms like Amazon US, Amazon Mexico, Buscalibre and other external and internal sales channels.</div><div>&nbsp;</div><div>Additionally, this role will collaborate with the title marketing team on consumer targeting, consumer messaging, SEO and keyword strategy, seasonal marketing campaigns, and social media content.</div><div>&nbsp;</div><div>This position will also be responsible for the ROI analysis and reporting results for digital campaigns and platforms as well as staying on top of new digital marketing and digital sales trends and opportunities</div><div>&nbsp;</div><div>Our ideal candidate is a seasoned bilingual digital marketing leader familiar with the ever-changing digital marketing landscape and an innovator who inspires trust and confidence in internal and external stakeholders.&nbsp; We’re looking for someone that can both lead and execute and capable of handling multiple projects at different stages in the marketing cycle with confidence and passion.</div><div>&nbsp;</div><div>Reporting to the VP of Marketing, this marketing leader will be a key contributor to the U.S., Mexico, and Latin America sales growth of various imprints including Editorial Vida, Grupo Nelson, HarperEnfoque and Editorial Católica.</div><div>&nbsp;</div><div><strong>Our preference is to fill this position in Nashville, TN but we are also open to qualified candidates that are located outside of the Nashville area. Travel is required based on the need of the business.</strong></div><div><strong><br>Responsibilities<br></strong><br></div><ul><li>Collaborate with title marketers, digital sales teams, and external agencies to strategize and optimize digital advertising campaigns for frontlist and backlist titles across platforms including Amazon, Facebook/Instagram, YouTube, and others.</li><li>Enhance online discoverability and drive sales performance across Amazon US, Amazon Mexico, TikTok, and additional digital sales platforms through targeted optimization efforts.</li><li>Develop and execute comprehensive email marketing strategies, including audience growth, segmentation, and campaign deployment in coordination with title marketers.</li><li>Lead the development and implementation of imprint-level social media strategies focused on audience growth, engagement, and campaign performance, in collaboration with title marketers.</li><li>Maintain imprint websites and support title marketers with additional website needs to ensure content is current, engaging, and aligned with marketing objectives.</li><li>Support title marketers with consumer targeting, messaging, SEO and keyword strategy, and the development of social media content to ensure consistency and effectiveness across channels.</li><li>Monitor digital ad campaign performance and make timely adjustments to maximize impact and ROI.</li><li>Provide regular updates on digital campaign performance and platform growth, including monthly reporting to internal stakeholders.</li><li>Manage digital marketing budgets for assigned projects, ensuring alignment with strategic priorities and maximizing resource efficiency.</li><li>Perform other related duties as assigned, contributing to the broader goals of the marketing and sales team.</li></ul><div><strong><br>Qualifications<br></strong><br></div><div><strong>Work Experience/Knowledge:</strong></div><ul><li>Possess 5-6 years of hands-on experience in digital marketing including digital advertising, email marketing, social media management strategy and execution as well as a fundamental understanding of product marketing and e-commerce</li><li>Have experience in using digital marketing management and analytics tools as well as sales data</li><li>Understand the Spanish-speaking Christian market in the U.S. and Latin America</li></ul><div><br><strong>Education:</strong> Bachelor’s degree in marketing, communications, advertising or related field</div><div><strong>&nbsp;</strong></div><div><strong>Industry Knowledge:</strong></div><div><strong>Required: </strong>Knowledgeable in digital marketing &amp; analytics best practices. Understanding of marketing, brand management, and publicity.</div><div><strong>Preferred:</strong> Familiarity with book and Bible publishing and the faith-based market preferred.</div><div>&nbsp;</div><div><strong>Skills:</strong></div><ul><li>Strong analytical and metrics-based decision-making experience</li><li>Strong communication skills – both external communication to potential readers, as well as internal communication to facilitate the planning &amp; execution of marketing strategies with core constituents including authors &amp; agents.</li><li>Teamwork – this role works with integrated marketing plans and works cross-functionally with various team members throughout the organization.</li><li>Technical proficiency with marketing tools and programs</li><li>Proven ability to develop and maintain strong professional relationships with colleagues and vendors</li><li>Experience managing multiple, competing priorities, duties and/or projects</li><li>Strong organizational, time management skills with attention to detail</li><li>Exceptional written and verbal communication skills</li><li>Self-starter, able to work in a fast-paced environment that requires ongoing flexibility</li><li>Ability to recruit and manage external marketing partners</li><li>Demonstrates the ability to stay focused and effective under pressure while juggling multiple high-impact initiatives.</li><li>Must possess the skill to set priorities and problem solve</li><li>Strong computer skills are necessary, especially Microsoft Office</li><li>Fully bilingual – effective verbal and written communication skills in English and Spanish, required</li></ul><div><br>The salary range for this position is $60,000 – $80,000. We recognize that attracting the best talent is key to our strategy and success as a company.&nbsp; As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.&nbsp; The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. &nbsp;</div><div>&nbsp;</div><div>In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.</div><div>&nbsp;</div><div>HarperCollins Christian Publishing is an Equal Opportunity Employer.</div>

Senior Digital Marketing Manager (Bilingual)

<div><strong>About this role:</strong></div><div>Logos is looking for a self-organized all-rounder with a growth mindset. As our new marketing specialist, you will be planning and implementing a large part of our marketing efforts, including email newsletters, website, blog, analytics, and growth, but also online ads, social media and videos. A major area of responsibility will be copywriting, email marketing, and some strategic planning. You will also maintain the sales funnel and design landing pages (text, HTML). Some areas are handled jointly or together with colleagues (e.g., content marketing, social media, videos, HTML). Representation at conferences and relationship management with partners is also part of the job profile.</div><div><br><strong>Salary Description</strong></div><div>$65k -90k per year<br><br></div><div>&nbsp;<strong>Responsibilities:</strong></div><ul><li>Strategically plan and implement marketing campaigns.</li><li>Write high-quality German texts, both informational and marketing copy.&nbsp;</li><li>Copy-edit most of our marketing-related content.</li><li>Represent Logos at conferences and present to customers at our booth (occasionally).</li><li>Produce engaging German marketing copy with perfect orthography.&nbsp;</li></ul><div><br><strong>Requirements:</strong></div><ul><li>Familiarity with German Christian Culture and the Christian market in Germany</li><li>Experience with HTML and CSS</li><li>Fluently in English, both orally and in writing</li><li>Experience with online marketing</li><li>German as a native speaker level. &nbsp;</li><li>Experience with WordPress as well as graphic design tools/platforms</li><li>Think and write like a marketer and can put yourself into the role of our customers and their needs.&nbsp;</li><li>Ideally, have done some form of content marketing before.&nbsp;</li><li>Enjoy planning and have a strategic mindset.&nbsp;</li></ul><div><br><strong>Benefits:</strong></div><ul><li>Competitive Medical, Dental, and Vision insurance.</li><li>Short and long-term disability.</li><li>Flexible Paid Time Off.</li><li>Health Savings Account and Flexible Spending Account Options.</li><li>401K plan (Includes an employer match of up to 4%).</li></ul><div>&nbsp;</div><div>The U.S. base salary for this full-time position ranges from $65k - 90k per year. Logos salary ranges are determined by role, position level, and location. The range displayed on each remote job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</div><div><br></div><div>Note: Currently, we are able to hire in every state in the United States except for the District Of Columbia.</div><div><br><strong>About Logos:</strong></div><div>Logos is a purpose-driven tech company dedicated to building technology solutions that equip the Church to grow in the light of the Bible. Our team is committed to increasing biblical literacy and accessibility for every Christian around the world. We do so by delivering value along three fronts: software tools, community collaboration, and rich digital content. Logos’ solutions portfolio connects users to the Word and to their communities. Based in Bellingham, Washington, Logos also has operations in Chandler, Arizona and Puebla, Mexico. This role is remote; preference will be given to candidates in one of our locations.</div>

German Content Marketer

<div>TGC seeks qualified candidates to serve as Designer for the theological journal Themelios. The Designer creates PDF and web-versions of the journal’s three issues per year, under the direction of the Themelios General Editor. The Designer is an independent contractor who is compensated $1,000 for completed work on each issue.</div><div><br><strong>Description</strong></div><div><strong><em>Themelios </em></strong><strong>Designer</strong></div><div><strong>Requirements</strong></div><ul><li>Technical competence and experience working with Adobe InDesign and Microsoft Word software and with the WordPress web platform.&nbsp;</li><li>Glad agreement with TGC’s <a href="https://www.thegospelcoalition.org/about/foundation-documents/">Confessional Statement and Theological Vision for Ministry</a>.&nbsp;</li><li>Completed bachelor’s degree (B.A. or equivalent) in any field is the minimum standard, though graduate training in theology is beneficial.</li><li>A working knowledge of Hebrew and Greek.</li><li>Strong attention to detail, problem-solving ability, and commitment to meet editorial deadlines.</li></ul>

Themelios Designer - Contract

<div><strong>Position</strong>: e3 Partners/I Am Second Social Media Specialist</div><div><strong>Type:</strong> Full-Time On Staff</div><div><strong>Est Duration: </strong>40 Hours / Week</div><div><strong>Team:</strong> Content&nbsp;</div><div><strong>Supervisor:</strong> Content Director&nbsp;</div><div><br></div><div><strong>Job Overview</strong></div><div>This position is a key role that helps e3 Partners / I Am Second achieve objectives in awareness, engagement and execution of its worldwide initiatives. Working at the Plano, TX headquarters, the Specialist is responsible for turning organizational and brand strategy into tactics/content that is disseminated internationally across multiple social media platforms and brands.</div><div><br>Working collaboratively with the in-house Creative and Marketing teams, the Specialist provides critical creative direction, produces content deliverables, maintains a frequent and consistent posting schedule, and continually makes adjustments to the plan to improve social media performance.</div><div><br>The Specialist will spend a majority of their time producing social media deliverables for the e3 Partners / I Am Second initiatives, which heavily utilizes digital content marketing on multiple platforms, which heavily utilizes digital content marketing on multiple platforms.</div><div><br>This person has a passion for creative, effective communication, a commitment to excellence, and enjoys working in a team environment. In addition, the Specialist exhibits a strong Christian faith that helps inspire and direct their daily personal and work activities.</div><div><br><strong>RESPONSIBILITIES</strong></div><div><em>Primary Social Media Resource of 80% IAS &amp; 20% e3 Partners</em></div><div><br></div><div><strong><em>Research &amp; Optimization (15%)&nbsp;</em></strong></div><ul><li>Researching trending topics within a variety of industries and staying updated on communication best practices, trends and compliance</li><li>Optimizing new and current content on social channels and adhering to algorithm changes and media guidelines &nbsp;</li><li>Ability to use and/or learn digital research tools to identify search trends&nbsp;</li><li>Reporting monthly on findings via deck creation&nbsp;</li><li>Learn to analyze content opportunity and performance</li><li>Update the weekly KPI reporting documents</li><li>Provide real-time updates on post/campaign performance as needed during key launches</li><li>Provide quarterly reports and updates via deck creation to the teams</li></ul><div><br><strong><em>Tactical Strategy (20%)</em></strong></div><ul><li>Maintaining overall social media strategies for IAS/e3 social media, tailoring to each platform for efficiency&nbsp;</li><li>Discuss social media strategies with brand leadership team&nbsp;</li><li>Partnering with the creative, content, editorial, digital and marketing teams for any social media deliverables to produce quality assets</li><li>Use digital marketing analytics and metrics to inform social media content strategies and content creation</li><li>Contribute innovative original content ideas and test new social opportunities with mobile and social-first mindset</li><li>Participate in any necessary meetings/check-ins</li></ul><div><br><strong><em>Execution (65%)</em></strong></div><ul><li>Provide social media content creation (organic &amp; paid) across all channels and posting across all channels and posting (FB, IG, LI, TT, etc.)</li><li>Daily social engagement with social media audiences and followers (DMs, comments, likes, etc.)</li><li>Intentionally reading our Seconds social media accounts and engaging when necessary</li><li>Collaborate with Content Director and then planning/owning the Asana social media calendar, overseeing planning and execution of the work of any social media platform managers</li><li>Partnering with the creative, content, editorial and marketing teams for feedback to continue to produce quality assets</li><li>Scheduling approved assets in Sprout Social&nbsp;</li><li>Built and maintain strong relationships with each social platform and tools representatives &nbsp;</li></ul><div><br><strong>Qualifications and Preferred skills</strong></div><ul><li>Must share a digital portfolio and/or samples of past work, as well as your social media account handles</li><li>To be considered, you may be asked to complete a social media test during the interview process</li><li>Bachelor’s degree or equivalent experience in Journalism, Communications or Marketing</li><li>At least 3 years of industry experience, preferably in social media, marketing and/or digital media</li><li>Strong organizational skills and mobile social-first thinking</li><li>Excellent written and verbal communication skills</li><li>Highly organized, detail oriented with ability to juggle multiple projects and address priorities/ needs</li><li>Ability to prioritize projects and collaborate with other team members is a must</li><li>Full competency of social media platforms: Facebook, Instagram, TikTok, YouTube, Twitter, Pinterest, Snapchat etc.</li><li><strong><em>Bonus if you’re bi-lingual in English and Spanish</em></strong></li></ul><div><br><strong>As a Christian ministry, we have these spiritual requirements for each of our team members:</strong></div><ul><li>Being completely surrendered to the Lordship of Jesus Christ</li><li>Bearing witness of Christian character in daily life by biblical definition</li><li>Being a member in good standing of a local church</li><li>Agreement and with the e3 Partners Doctrinal Statement</li><li>Is called to represent Christ and the beliefs of e3 to the larger community</li></ul><div><br><strong>About I Am Second</strong></div><div>I Am Second is a digital-media initiative with the parent organization, e3 Partners. Launched in 2008 the initiative ignites hope and inspires people to live for God and for others. Its website, iamsecond.com, features written and film-based stories of more than 190 athletes, actors, models, musicians, cultural influencers and everyday people who have stepped in front of the camera and declared, “I Am Second.” For information, visit iamsecond.com.&nbsp;</div><div><br></div><div><strong>About e3 Partners</strong></div><div>E3 Partners exists to <em>equip</em> God’s people to <em>evangelize</em> His world by <em>establishing</em> healthy, multiplying, transformative churches everywhere. Our goal? To see a local church accessible to every person on Earth. Our mission statement features an effective, 3-pronged strategy. EQUIP: We <em>equip</em> believers to take ownership of the Great Commission. EVANGELIZE: We send believers into local and global communities to <em>evangelize</em> the lost. ESTABLISH: We partner with believers to <em>establish</em> local churches across the globe. For information, visit e3partners.org. The headquarters are located in Plano, Texas.</div>

Social Media Specialist

<div>The expected salary range for this position is $103,800.00 - $129,740.00. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.</div><div><br><em>This Influencer Partnerships Relationship Manager develops and manages a strategy to generate revenue and/or sponsorships though existing or new influencer partnerships, such as events, author/artist relationships, Internet Marketing, or the Compassion Experience. She or he organizes, and implements Compassion's involvement/partnerships with each channel relationship and works toward specified revenue/sponsorship goals. At this career level, this relationship manager generally conducts major, complex revenue/sponsorship generating strategies for large Influencer Partnership initiatives. He or she may coach and oversee the work of other relationship managers.</em></div><div><br><strong>What will you do?</strong></div><ul><li>Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.</li><li>Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.</li><li>Uphold and engage in Compassion’s core <a href="https://www.compassion.com/employment/christian-employment.htm#cultural_behaviors">Cultural Behaviors</a>.</li><li>Prospects for new and existing influencer relationships and develops a customized strategy for partnership with Compassion. Looks for ways for Compassion to maximize all possible opportunities. Further, develops and implements methods and plans which ensure long term retention and growth by maximizing the engagement of sponsors/donors and activities.</li><li>Coordinates marketing activities based on the potential of assigned and potential partnerships. Coordinates negotiation of contract agreements, sets goals, and works to ensure the effective return on Compassion's investment in all channel relationships.</li><li>Develops and maintains strategic relationships within new and existing channels, building a strong, growing network of relationships to maintain the highest visibility for Compassion to meet revenue goals. Continually explores opportunities for growth within established channels and innovatively seeks out opportunities in emerging channels.</li><li>Maintains ongoing personal communication through telephone, personal visits, and correspondence with relationships for the purpose of training, coaching and motivating channel relationships to securing revenue across all Compassion product lines.</li><li>Casts the vision for involvement in Compassion’s ministry to high-profile individuals/authors/artists and other channel representatives by exposing them to the work in the field through vision trips. Serves as key participant and may lead Compassion tours and project visits, meetings, and special events.</li><li>Regularly responsible for various types of speaking engagements in both small and large group settings advocating for Compassion or Children in need.</li><li>Occasionally coaches and provides expertise to other relationship managers in the Marketing Development discipline.</li></ul><div><br><strong>What do you bring?</strong></div><ul><li>Fluent in Spanish and English</li><li>Bachelor's Degree in a related field.</li><li>Seven years Relevant experience working in this or a related field.</li><li>Certification from a nationally or internationally recognized organization in a related field.<br>&nbsp;</li></ul><div><em>*Equivalent education, training and/or certification may be substituted for experience and education shown above</em></div><div><br><strong>Will you travel?</strong></div><div>Yes, you may be required to travel up to 50% of normal schedule.</div>

Influencer Partnerships Manager I

<div><strong>Is it your passion to develop people and organizations? Are you familiar with the church and want to support its development? Are you looking for new challenges in an international team with an entrepreneurial spirit? Then you could be our new consultant!<br></strong><br></div><div><br></div><div>We are looking for a consultant for our office in Berlin-Kreuzberg. Your task is to get in touch with full-time and volunteer staff who are working to develop their church using digital tools. From the start, you can expect an attractive salary and a comprehensive onboarding plan that will enable you to get off to a successful start.<br><br></div><div><br></div><div>As a consultant, you are responsible for a number of church congregations. We help them develop by understanding their needs and supporting them with our tools. You have both the strategic overview and the daily responsibility for professional consulting and handling of our customers.<br><br></div><div><br></div><div><strong>It is your responsibility to...<br></strong><br></div><ul><li>establish continuous and personal contact with the church congregations</li><li>understand the needs and wishes of your customers and identify solutions using the tools we offer</li><li>create satisfaction among your customers and users</li><li>inspire church congregations to share their experiences with others</li><li>work closely with our team and contribute to our joint success</li></ul><div><br></div><div><strong>ChurchDesk as a workplace</strong><br>Our customers are part of one of the largest and oldest institutions in the world. The church is changing to prepare for the future, and we are here to support it. For churches across Europe, it's important to improve their work and stay connected with their members and communities.<br><br>We've been around for more than 10 years and have grown from a start-up to an international company across Europe. And we still have a lot of exciting work ahead of us!<br><br></div><div><br></div><div><strong>We strive to concretely implement our values in our daily work<br></strong><br></div><ul><li>#challenge: We constantly challenge each other and our customers to get better. We approach our work like a professional sports team.</li><li>#dogoodbusiness: Doing good business every day is like a marathon, not a sprint. It requires sustainable efforts to do things right and with high integrity.</li><li>#jointheride: The journey is as important as the destination. Join in, celebrate successes, and have fun. We value being together - also in the office.</li></ul><div><br></div><div><strong>How we support you<br></strong><br></div><ul><li>We train you thoroughly in our product and the digital tools we use in everyday life</li><li>Annual development plan to create a solid foundation for professional and personal growth</li><li>Monthly 1:1 conversations with your supervisor</li><li>We pay for the books you want to use to develop yourself personally and professionally</li></ul><h3>Job requirements</h3><ul><li>You have experience with churches and congregations or an interest in getting to know them</li><li>You have the ability to ask questions and listen to understand people and their needs and find solutions</li><li>You work independently</li><li>You are open to giving and receiving direct feedback</li><li><strong>You speak German at a native level and are fluent in English</strong></li></ul>

<div><strong>German:</strong><br><br><strong>Ist es deine Leidenschaft, Menschen und Organisationen weiterzuentwickeln? Du kennst dich in der Kirche aus und möchtest die Weiterentwicklung der Kirche unterstützen? Du suchst neue Herausforderungen in einem internationalen Team mit Unternehmergeist? Dann könntest du unser(e) neue(r) Berater*in sein!<br></strong><br></div><div><br></div><div>Wir suchen eine(n) Berater*in für unser Büro in Berlin-Kreuzberg. Deine Aufgabe ist es, mit Haupt- und Ehrenamtlichen Mitarbeitern in Kontakt zu treten, die daran arbeiten, ihre Kirche mit digitalen Werkzeugen weiterzuentwickeln. Dich erwartet von Anfang an ein attraktives Gehalt und ein umfassender Onboarding-Plan, der dir einen erfolgreichen Start ermöglicht.<br><br></div><div><br></div><div>Als Berater*in bist du für eine Reihe von Kirchengemeinden zuständig. Wir helfen ihnen, sich zu entwickeln, indem wir ihre Bedürfnisse verstehen und sie mit unseren Werkzeugen unterstützen. Du hast sowohl den strategischen Überblick als auch die tägliche Verantwortung für die professionelle Beratung und Abwicklung unserer Kunden.<br><br></div><div><br></div><div><strong>Es liegt in deiner Verantwortung...<br></strong><br></div><ul><li>einen kontinuierlichen und persönlichen Kontakt mit den Kirchengemeinden aufzubauen</li><li>die Bedürfnisse und Wünsche deiner Kunden zu verstehen und Lösungen mithilfe der von uns angebotenen Tools aufzuzeigen</li><li>Zufriedenheit bei deinen Kunden und Nutzern zu schaffen</li><li>Kirchengemeinden dazu zu inspirieren, anderen von ihren Erfahrungen zu berichten</li><li>eng mit unserem Team zusammenzuarbeiten und zum gemeinsamen Erfolg beizutragen&nbsp;</li></ul><div><br></div><div><strong>ChurchDesk als Arbeitsplatz</strong><br>Unsere Kunden sind Teil einer der größten und ältesten Institutionen der Welt. Die Kirche verändert sich, um sich auf die Zukunft vorzubereiten, und wir sind hier, um sie dabei zu unterstützen. Für die Kirchen in ganz Europa ist es wichtig, ihre Arbeit zu verbessern und mit ihren Mitgliedern und Gemeinden verbunden zu bleiben.<br><br>Es gibt uns seit mehr als 10 Jahren und wir haben uns in ganz Europa von einem Start-up zu einem internationalen Unternehmen entwickelt. Dabei haben wir noch viel spannende Arbeit vor uns!<br><br></div><div><br></div><div><strong>Wir bemühen uns konkret, unsere Werte in unserer täglichen Arbeit umzusetzen<br></strong><br></div><ul><li>#challenge: Wir fordern uns gegenseitig und unsere Kunden ständig heraus, um besser zu werden. Wir gehen unsere Arbeit an wie eine professionelle Sportmannschaft.</li><li>#dogoodbusiness: Jeden Tag gute Geschäfte zu machen ist wie ein Marathon, kein Sprint. Es erfordert nachhaltige Anstrengungen, Dinge richtig und mit hoher Integrität zu tun.</li><li>#jointheride: Die Reise ist genauso wichtig wie das Ziel. Mach mit, feiere die Erfolge und hab Spaß. Wir schätzen das Zusammensein - auch im Büro.</li></ul><div><br></div><div><strong>Wie wir dich unterstützen<br></strong><br></div><ul><li>Wir schulen dich eingehend in unserem Produkt und den digitalen Werkzeugen, die wir im Alltag nutzen</li><li>Jährlicher Entwicklungsplan, um eine solide Grundlage für berufliches und persönliches Wachstum zu schaffen</li><li>Monatliche 1:1-Gespräche mit deiner Vorgesetzten</li><li>Wir zahlen für die Bücher, die du nutzen willst, um dich persönlich und beruflich weiterzuentwickeln</li></ul><h3>Job requirements</h3><ul><li>Du hast Erfahrung mit Kirchen und Gemeinden oder ein Interesse daran, sie kennenzulernen</li><li>Du hast die Fähigkeit, Fragen zu stellen und zuzuhören, um Menschen und ihre Bedürfnisse zu verstehen und Lösungen zu finden</li><li>Du arbeitest selbstverantwortlich</li><li>Du bringst Offenheit mit, direktes Feedback zu geben und zu bekommen</li><li><strong>Du sprichst Deutsch auf muttersprachlichem Niveau und fließend Englisch</strong></li></ul>

Account Executive 

<div><strong>At a Glance </strong><br><strong>Role: </strong>Senior Human Resources Business Partner<br><strong>Location: </strong>Remote from 40+ states; Hybrid if located near D.C. or Seattle<br><strong>Reports to: </strong>Director of Business Partners and Talent Acquisition Partners<br><strong>Level:</strong> Individual Contributor<br><strong>Required Experience:</strong> Bachelor's degree. Requires a minimum of 8 years of progressive Human Resources experience, or a combination of Human Resources and business operations experience. Must have strong problem-solving skills, the ability to multitask effectively, and experience implementing change management strategies. <br><strong>Work Authorization: </strong>Must be authorized to work in the U.S.A. for any employer<br><strong>Estimated Salary Range:</strong> $100,000 - $125,000<br><strong>Travel:</strong> Up to 10% of time domestically</div><div>&nbsp;</div><div><strong>The Job</strong><br>World Vision is looking for a <strong>Strategic Senior Human Resources Business Partner</strong> to come alongside our Marketing Division and ensure the business is equipped for success. This exciting Human Resources role will support the programmatic work happening in countries around the role in their role as a trusted and essential partner.&nbsp;</div><div><br>S/he will serve as the Human Resources lead and an advisor to the senior leadership within the Marketing Division. The Sr. HRBP will translate Marketing’s business priorities into an effective people agenda that supports the ministry. S/he will represent the interests of assigned client group to HR centers of excellence and consult with assigned clients to ensure programs and approaches meet organization needs. &nbsp;</div><div>&nbsp;</div><div><strong>Your Responsibilities Will Include:&nbsp;</strong></div><div><strong>Faith-Based Leader</strong></div><ul><li>Keep Christ central in individual and corporate life. Actively participate in and contribute to the spiritual disciplines of the organization (Christian conduct, chapel, prayer, worship, devotions, and leadership of devotions); incorporate WV Core Values into decisions within scope of role.</li><li>Carry out our Christian organization’s mission, vision, and strategies.</li><li>Personify the ministry of World Vision by witnessing to Christ and ministering to others through life, deed, word, and sign.</li></ul><div><br><strong>Strategic and Trusted Advisor to Client Group</strong></div><ul><li>Partner with division SVP and their respective leadership team to develop and execute division level talent strategies that foster growth, drive results, and increase organizational effectiveness.</li><li>Use understanding of business priorities, anticipated changes, and translate into and end-to-end application of HR solutions to provide workforce solutions, coaching, and consulting to executive leadership.</li><li>Partner in the development and implementation of a comprehensive strategic workforce planning approach, proactively creating and integrating end-to-end talent strategies within the workforce that accelerate team health and productivity.</li><li>Diagnose issues, using data and insights to develop long-term solutions and influence outcomes.</li><li>Responsible for liaising and partnering with HR centers of excellence to deliver high-quality, effective, long-term solutions and programs.</li></ul><div>&nbsp;</div><div><strong>You Bring These Skills:&nbsp;</strong></div><ul><li>Effectively translates organizational/divisional strategy into strategy for internal client group.</li><li>Identifies and analyzes situations and/or issues, considers options, develops and decides on solutions.</li><li>Build understanding of diverse perspectives, evaluate alternatives to resolve opposing points of view, and develop consensus.</li><li>Self-directed rather than passively complying with instructions or assignments.</li><li>Determines priorities and allocates time and resources effectively.</li><li>Explores alternatives to reach optimal outcomes that gain acceptance of all parties when parties have divergent goals.</li><li>Uses knowledge of client’s business issues, strategy and operations to demonstrate importance of various issues and programs to the business strategy.</li><li>Strives to improve the internal client’s business effectiveness and results.</li><li>Adapts to frequent change, working conditions and requirements.</li><li>Considers new ideas and apply them appropriately.</li><li>Views problems from different perspectives.</li></ul><div>&nbsp;</div><div><strong>Education and Experience:&nbsp;</strong></div><ul><li>Bachelor's degree or equivalent work experience (eight years).</li><li>In addition to education or education equivalent, requires a minimum of 8 years of progressive Human Resources experience, or a combination of Human Resources and business operations experience, with a strong track record of strategic HR consulting in support of business objectives.</li><li>Must have strong problem-solving skills, the ability to multitask effectively, and experience implementing employee and change management strategies.</li><li>SPHR or SHRM-SCP certification preferred.</li></ul><div>&nbsp;</div><div><strong>Additional Skills We Are Interested In:&nbsp;</strong></div><ul><li>Previous International Development experience or experience within a humanitarian organization a plus.</li><li>Previous NGO experience strongly recommended.</li><li>Previous marketing experience or exposure to marketing as a field.&nbsp;</li><li>Additional languages a plus.</li></ul><div>&nbsp;</div><div><strong>Salary Range &amp; Benefits:&nbsp;</strong></div><ul><li><strong>WVUS Pay Grade Level: 227</strong></li><li><strong>The estimated hiring range is $100,000.00 to $125,000.00 annually.</strong></li><li>The earning capabilities for this position is $90,187.62 - $145,905.62.</li><li>This range applies to locations with a market similar to our Washington D.C. and Seattle-area office. A different range may apply based on your work location.</li><li>Job offers are based on relevant qualifications and pay equity.</li><li>Please indicate your salary expectations in the application.</li><li>In addition, we have a robust and comprehensive benefits package to round our total compensation package.</li><li>Merit, auto allowance, and relocation may be available to <em>some </em>employees based on the role.</li></ul><div>&nbsp;</div><div><strong>Where This Job Could Take Your Career: </strong><br>The WVUS People and Culture team is an exciting place to work. In this role, you will be able to thrive in the highest HRBP level and develop skills to grow into HR leadership roles or other roles within the division or company. You’ll be part of World Vision USA as well as part of the larger World Vision International Partnership. Globally, we have over 40,000+ staff working in nearly 100 countries (~1,000 staff with World Vision US).&nbsp;</div><div>&nbsp;</div><div><strong>About World Vision: </strong><br>We're a global Christian humanitarian organization. We partner with children, families, and their communities to empower them as they reach their full potential by tackling the causes of poverty and injustice. For nearly 70 years, World Vision has followed Jesus' example to show unconditional love to the poor and oppressed. We serve every child regardless of faith.<br>&nbsp;</div><div><strong>What Happens Next? </strong><br>Applications are reviewed weekly. We encourage you to submit a PDF resume and a cover letter! Short-listed candidates will be contacted for a phone interview with a Senior Talent Acquisition Partner. If questions arise on our end about your application, we will message you to learn more. Our goal is to fill this vacancy with the right person in the shortest amount of time.&nbsp;<br><br><strong>Job Location: </strong>REMOTE, US</div>

Senior Human Resources Business Partner, Marketing

<div><strong>Who you are:&nbsp;</strong></div><div>You have an appetite to learn and are passionate about fulfilling Lakepointe’s mission by using your gifts and talents for a greater purpose – sharing God’s love. You have a coachable mindset and the ability to take direction and manage tasks efficiently. You work hard and have high expectations of excellence because God deserves our best. Because of your natural curiosity, you are a natural problem solver. You have excellent time management skills as you plan and manage your time realistically. You thrive in a multitasking environment where you can learn new things while also completing tasks<br><br></div><div><strong>What you'll do:&nbsp;</strong></div><ul><li>Assist the technology team with designing, creating, and maintaining our Customer Relationship Management system applications</li><li>Troubleshooting application errors</li><li>Collaborating with staff Developers and Data Managers to improve staff efficiency through software solutions</li><li>Documenting development and usage processes for others to follow and repeat</li><li>Training staff members and Data Managers</li></ul><div><br><strong>Skills &amp; Experience you’ve had:</strong></div><ul><li>At least 1 year of coding study or on-the-job experience in a development role</li><li>A basic understanding of one or more modern programming languages like C#, Java, Node.js, etc.</li><li>Basic understanding of SQL and a working knowledge of database systems</li><li>Experience with API, database, and web programming preferred</li><li>&nbsp;Experience with restful APIs, web programming, HTML/CSS preferred</li><li>Experience with RockRMS preferred</li><li>Internal customer support experience preferred</li><li>Bilingual ability (English/Spanish) preferred</li></ul><div><br><strong>Embody all Lakepointe Leadership Behaviors:</strong></div><ul><li>Love and follow Jesus</li><li>Honor up, down, and all around</li><li>Make it fun</li><li>Reject good for great</li><li>Whatever it takes</li><li>Love Lakepointe<strong><em>&nbsp;</em></strong></li></ul><div>&nbsp;</div><div><strong><em>AT-WILL EMPLOYMENT:<br>By submitting my resume to Lakepointe Church for potential employment I acknowledge that if hired, I will be an employment-at-will employee.&nbsp; I will be subject to dismissal or discipline without notice or cause, at the discretion of the employer.&nbsp; I understand that no representative of the church, other than the Director of Human Resources, Senior Pastor, or Elder Board have the authority to change the terms of an at-will employment and that any change can only occur with written notification.<br></em></strong><br></div><div><strong><em>OPPORTUNITY STATEMENT: &nbsp;</em></strong></div><div><strong><em>Lakepointe Church's employment policy is to provide equal employment opportunity for all qualified employees and applicants without regard to race, color, sex, age or national origin. The Church does however, reserve the right to employ persons who have a Christian background and philosophy of ministry and who, in the opinion of the Church, have a work history and lifestyle which is consistent with the Scriptural principles the church embraces. Lakepointe Church holds its employees to a Code of Conduct consistent with conduct expected of those making application for membership.</em></strong></div>

Application Developer 1

<div><strong>Your Priorities</strong></div><ul><li>Communicate directly with customers via live chat/Zoom Meetings/phone/Email and tickets.</li><li>Facilitate interactive webinars with customers to engage, educate, and address their needs.</li><li>Craft and deliver excellent written/verbal communication that provides clarity and assistance to various customer software needs.</li><li>Demo the software to customers speaking English &amp; Arabic.</li><li>Teach and advise customers on the use of software products.</li><li>Provide accurate, valid, and complete information by using the right methods/tools.</li><li>Troubleshoot through obstacles with customers by providing clear and/or alternative solutions leading to their end goals.</li><li>Track and report unintended software functioning through a process of replicating behaviors, documenting, and presenting to product/engineering teams for fixes.</li><li>Adapt and learn to be an expert quickly as new software and updates get pushed out frequently.</li><li>Brainstorm, create and help implement better and more efficient and effective processes for the team.</li></ul><div><br><strong>Job Requirements</strong></div><ul><li>Fluency in English is a MUST.</li><li>Preference for candidates fluent in French or Spanish.</li><li>Two to five years of experience in communications, account management, or customer success.</li><li>Prior experience in an English-Speaking customer support role of at least 6 months is preferable.</li><li>Strong handling skills and active listening.</li><li>Positive and empathetic attitude with persuasive speaking skills.</li></ul><div><br><strong>Working Hours</strong></div><ul><li>Daily Schedule: 3:00 PM - 12:00 AM (including 1-hour break).</li><li>Weekly Hours: 40 hours per week.</li><li>Working Days: Monday through Friday.</li><li>Weekends: Saturday and Sunday.</li></ul>

Senior Customer Success Specialist

<div><strong>Who we are</strong></div><div>We're building a prayer and meditation app. One that is authentically Christian and Catholic, while at the same time a resource for anyone looking to grow deeper in a relationship with God. We believe that people are hungry for peace, and that there is no surer way to find it than by learning to sit in silence with Christ: “Come to me, all you that are weary and are carrying heavy burdens, and I will give you rest” (Mt 11:28).&nbsp;</div><div><br></div><div>Our goal is to build something truly great. Something that combines the beauty of the Church’s spirituality with world-class product and content execution.</div><div><br></div><div>We launched the app in December of 2018 and have been blown away with the incredible growth &amp; traction. Hallow has been downloaded over 10 million times with over 200,000 5-star reviews. We're blessed to be backed by some of the best mission-driven investors in the world and are excited to build out the team to help a lot more folks grow closer to God.</div><div><br></div><div>We are a startup. We move quickly and take big swings. We are a small and fast moving team and each person is responsible for making an impact. It is hard work, but also deeply meaningful. We’d be honored &amp; humbled if you’d consider joining us.&nbsp;</div><div><br></div><div><strong>TLDR:</strong> We're looking for an expert Performance Marketer to join our rapidly growing team to build to scale and optimize our current paid search and display channels and help diversify into new channels and markets.</div><div><br></div><h3>What You'll Do:</h3><ul><li><strong>Work directly with the Marketing Team: </strong>As a Performance Marketing Lead, you'll be working directly with our Head of Marketing &amp; our Performance Marketing Manager, who both led all paid channels to this date, been a part of some of the best agencies and fastest growing startups in the world. You'll also work cross-functionally across marketing to ensure alignment in social, LCM, Influencer, Brand, and International growth.</li><li><strong>Scale Paid Search:</strong> Your primary and most important goal is to optimize and continue to scale our current Paid Search (Google Ads &amp; Apple Search Ads). You'll be an expert strategist and executioner with creative, keyword targeting, audiences, and deep knowledge of these platforms. You'll go from managing hundreds of thousands to millions.</li><li><strong>Expand Paid Display Platforms:</strong> You'll lead and manage display platforms like programmatic DSPs and campaigns in Google Ads to optimize our current framework and find new methods and tests to drive better efficiency and more scale. You'll also expand our strategies on new display-like platforms such as OTT, CTV, etc.</li><li><strong>Channel Diversification: </strong>Outside the above, you'll have the opportunity to test new channels, avenues, and strategies to grow Hallow and our user acquisition efforts.&nbsp;</li><li><strong>Analytics:</strong> Along with leading these channels and testing continuously comes the need to be analytically focused. You'll be making decisions daily, all driven by data. Run clean tests to ensure statistical significance of the decisions, and move quickly to increase our results on our user acquisition efforts.</li><li><strong>Be a HUGE part of Hallow's Growth:</strong> Your work will directly impact Hallow's ability to grow to our goal of 1 Million people praying daily around the world.</li></ul><div><br></div><h3>What You'll Love:</h3><ul><li><strong>Mission:</strong> This work is incredibly humbling. Every day we get amazing stories and get the pleasure of working on something that impacts lives. One of my favorite user quotes: "I hate quoting an old, overused cliche, but I've been very lost. And I think for the first time in a while I may be found."</li><li><strong>Ownership:</strong> You'll be a massive part of our growth. There's nothing more exciting than seeing your work touch thousands of lives around the world and truly build a world-class experience with every email, push notification, blog, and more. You'll be doing that every day.</li><li><strong>Growth: </strong>From day 1, you'll be a part of the startup journey. Over the next year, we'll build out the company significantly (from less than 10 to over 80 in the last 2 years), and we'll need your help to create a world-class team.</li><li><strong>Flexibility:</strong> HQ will be in Chicago with part of the team and if possible would love to have everyone there. That being said, we're super flexible with location/hours; we don't care when you work, just that it gets done.</li><li><strong>Comp:</strong> We will pay competitive market rates both in terms of equity, cash, &amp; benefits.&nbsp;</li></ul><div><br></div><h3>What We're Looking For:</h3><ul><li><strong>Passion: </strong>First &amp; foremost, we're looking for someone excited about our mission. It makes it a lot more fun :)</li><li><strong>Paid Search Experience:</strong> We're looking for an expert in Paid Search (Google, Youtube, Apple Search Ads, etc.). You'll need to have experience scaling paid campaigns successfully and managing 6 to 7-figure budgets on these channels. <em>2+ years of experience on Google and management of $1 million+/month preferred. Previous mobile app campaign experience is a massive plus.&nbsp;</em></li><li><strong>Other Paid Marketing Experience:</strong> Managed Programmatic, DSP, OTT/CTV, or even Paid Social (Meta, TikTok, Pinterest, etc) ad campaigns. Overall, we're looking for someone to manage existing channels and set up and execute tests across new paid media to diversify our channels. Having a solid foundation in marketing that can be applied outside of Paid Search and Display will be a crucial part of this role.</li><li><strong>Grit &amp; detail-oriented:</strong> We really care about what we're doing &amp; try to build as fast as possible. Everything we do, say, send, or spend money on should be top-notch quality and set Hallow apart as the best.</li><li><strong>Bonus, nice-to-have:</strong> Not necessary, but other language (Spanish, Portuguese, German, Polish, or Italian) fluency is excellent. We are currently expanding internationally across multiple languages. Experience in running paid media campaigns in languages outside of English or fluency in another language is amazing to have.</li></ul><div><br></div><div><strong>Salary: </strong>$120,000 - $190,000 a year<br><br></div><div>The above range only includes cash compensation. Each full-time employee in the US also receives significant equity compensation, which has the potential to be the biggest economic benefit of joining Hallow, alongside a top-tier benefits package (e.g., unlimited PTO, insurance, remote-flexible work, fully paid parental leave, 401(k) match, and stipends for health &amp; wellness, home-office, and learning).</div><div><br></div><div>The above range for cash compensation will be split between a base salary and target annual bonus. These ranges are just initial estimates. They may vary depending on market or location and may be adjusted depending on the person we end up hiring for this role, their experience, and market dynamics.</div><div>We are honored that you'd consider joining the team and look forward to connecting with you.</div><div><br></div><div>Best,</div><div>Alex at Hallow</div><div>CEO &amp; Co-Founder</div>

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