<div>Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.</div><div>&nbsp;</div><div>As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.</div><div>The Senior Data Scientist is responsible for leading the development and implementation of machine learning models to solve complex business problems.&nbsp; This position works with large datasets, cleans and pre-processes data, and performs exploratory data analysis to understand the underlying patterns and trends.&nbsp; The Senior Data Scientist is also responsible for mentoring more junior Data Scientists, collaborating with cross-functional teams, and presenting findings and recommendations to senior leadership.</div><div><br><strong>JOB RESPONSIBILITIES:</strong><br>1.&nbsp; &nbsp; Conduct advanced analyses and statistical deep dives, with a focus on producing actionable recommendations and strategic guidance for decision makers.<br>2.&nbsp; &nbsp; Develop and deploy custom models and algorithms using data and machine learning libraries to solve complex business problems.<br>3.&nbsp; &nbsp; Mine, clean, process, transform and join data from a variety of sources including SQL servers, AWS environments, Azure, SnowFlake, SalesForce, internal systems, and flat files.<br>4.&nbsp; &nbsp; Identify, wrangle, scrape, and assemble new data sources from the web, data aggregators, and public sources.<br>5.&nbsp; &nbsp; Build rich, interactive dashboards and visualizations from the ground up using PowerBI.<br>6.&nbsp; &nbsp; Compile and present key findings and reports to all levels of the organization, including senior leadership.&nbsp;<br>7.&nbsp; &nbsp; Continuously seek out opportunities to add value through process automation and programmatic solutions to manual tasks and monitor and improve Data Science model performance.&nbsp;<br>8.&nbsp; &nbsp; Act as a subject matter expert within the data science field. Continuously learn, grow, and explore new emerging technologies. (Stay up to date with industry trends and best practices.<br>9.&nbsp; &nbsp; Problem-solve, generate new ideas, and provide creative solutions.<br>10.&nbsp; &nbsp; Mentor, model, act as a resource, and provide guidance for more junior analysts and team members.&nbsp;<br>11.&nbsp; &nbsp; Lead development, testing and implementation of machine-learning models and algorithms using data and machine learning to solve complex business problems.<br>&nbsp;</div><div><strong>Salary range for this role is: $63,000- $127,000</strong><br>&nbsp;</div><div><strong>EDUCATION</strong>:&nbsp;<br>PHD degree required in a Quantitative (heavy in mathematics, statistics or analysis, such as Applied Mathematics, Optimization, Psychology, or Economics) or Programming discipline.&nbsp;</div><div><br><strong>EXPERIENCE</strong>:&nbsp;<br>1.&nbsp; &nbsp; 2+ years of experience in data analysis.<br>3.&nbsp; &nbsp; 1+ years of programming experience.&nbsp;<br>4.&nbsp; &nbsp; Significant experience working with large, complex data sets and common data science tools.<br>5.&nbsp; &nbsp; Experience working with database Python.<br>6.&nbsp; &nbsp; Experience designing, building, deploying, and validating machine-learning predictive models, ideally within a business framework.</div><div>7. Experience training multi model design to structure and train for unstructured data matching.</div><div>8. Experience training LLM models for specialized use cases</div><div><br><strong>COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:</strong><br>1.&nbsp; &nbsp; Highly inquisitive and self-motivated.<br>2.&nbsp; &nbsp; Ability to map out solutions with a starting point and end goal, but with few steps identified in-between.<br>3.&nbsp; &nbsp; Exceptional ability to analyze and synthesize data.<br>4.&nbsp; &nbsp; Advanced proficiency in SQL and Python.&nbsp;<br>5.&nbsp; &nbsp; Competency navigating and working within the AWS cloud suite.<br>6.&nbsp; &nbsp; Competency designing self-learning models that result in logarithm trends to identify trends in data to predict potential outcomes or missing data fields.<br>7.&nbsp; &nbsp; Core understanding of statistical concepts and methods.<br>8.&nbsp; &nbsp; Competency in the MS Office Suite.<br>9.&nbsp; &nbsp; Highly accountable and inquisitive, able to manage multiple tasks in a fast-paced, dynamic environment.&nbsp;<br>10.&nbsp; &nbsp; Self-motivated.<br>11.&nbsp; &nbsp; Excellent communication skills (written, verbal, and interpersonal) to coordinate across teams and deliver polished presentations.</div><div>12. Experience with training NumPy and Pandas models.<br><br>Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance &amp; AD&amp;D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.&nbsp;</div>

Senior Data Scientist

<div><strong>About Biblica</strong></div><div><br></div><div>For more than 200 years, Biblica has helped people beyond the reach of God's Word discover the love of Jesus Christ. Our Mission is clear: The Bible for everyone, everywhere to experience the life-changing Gospel of Jesus Christ. The Bible is at the heart of Biblica's mission. We are captivated, challenged, and inspired by this extraordinary collection of books. We believe the Bible is God's truth and God's story. In everything we do, we seek to honor Christ and the everlasting Word of God. By joining the Biblica team, you'll have the opportunity to serve in a ministry that is advancing God's Kingdom to the ends of the earth. We desire to serve God by bringing our gifts, talents, and experiences together to make a difference around the world, living out the Great Commission.</div><div>&nbsp;</div><div><strong>Job Summary</strong></div><div><br></div><div>The Director of Innovation Operations leads the operational execution of Biblica's innovation lifecycle, from activation through scaling, moving innovations from prototype into sustainable, scalable products. The role ensures that Digital Innovation (DI) efforts deliver measurable impact aligned with organizational priorities such as Last Mile First (LMF). This leader provides the administrative backbone for digital products that have moved past the prototype stage and proven themselves worth continuing.</div><div>&nbsp;</div><div>The Director serves as the primary point of accountability for product outcomes, coordinating priorities with the rest of Digital Innovation as well as external partners. This is a brand-new area of Biblica’s Innovation division, and therefore, the role will be critical in defining success for this new area.</div><div>&nbsp;</div><div>This is a hands-on role, not primarily a people management role. While much of the execution capacity flows through partner resources, the Director is also a direct contributor, personally optimizing the tools, workflows, and systems that enable products to perform and scale. Success in this role demands operational excellence, strategic thinking, and a willingness to personally execute key operational and technical work.</div><div><br></div><div><strong>Duties and Responsibilities</strong></div><ul><li>Lead execution of innovation efforts from validated prototype through full production and scale.</li><li>Personally ensure effective transition and operationalization of products moving from initial innovation phases into ongoing support.</li><li>Serve as the primary point of accountability and direction for the external execution partner that resources this function. Define and maintain the scopes of work, priorities, deliverables, acceptance criteria, operating cadence, and timelines for partner-led activities.</li><li>Separately, manage Independent Contractor (ICA) relationships critical to the success of Innovation Operations.</li><li>Directly work on and provide administrative, operational, and systems support for digital products (e.g., apps, AI tools, emerging platforms), not just oversee them. Drive continuous improvement through hands-on analysis, testing, and iteration.</li><li>Serve as a member of Biblica’s Innovation Leadership Team, contributing to Biblica’s Innovation Strategy.</li><li>Align innovation operations with Biblica’s strategic priorities, especially Last Mile First (LMF). Translate strategy into executable systems, often building those systems directly.</li><li>Increase efficiency by reducing maintenance burden and enabling scalable operations.</li><li>Manage and oversee the Innovation Operations Department budget.</li><li>Evaluate departmental needs and recommend potential growth pathways for department effectiveness.</li><li>Participate in daily prayer and devotions and occasionally lead staff gatherings to highlight strategic ministry partnerships as requested.</li><li>Signing authority of $5,000.</li><li>Other duties as required.</li></ul><div>&nbsp;</div><div><strong>Required Skills/Abilities</strong></div><ul><li>Proven ability to direct, coordinate, and get high-quality results from external partners or vendors as the primary execution channel. Comfortable holding partners accountable to quality, timelines, and budgets while maintaining a strong, productive working relationship.</li><li>Skilled at translating strategy into clear scopes of work, deliverables, and acceptance criteria for external resources.</li><li>Proven ability to lead while also contributing as an individual operator. Comfortable owning both strategy and execution in a lean-team environment.</li><li>Able to create new systems, optimize systems and processes, and see and implement areas of improvement.</li><li>Hands-on experience with modern AI platforms (e.g., LLMs, copilots, workflow automation tools). Familiarity with AI agents and agent-based workflows (e.g., orchestration tools such as OpenClaw or similar). Ability to identify and implement opportunities to replace manual processes with AI-enabled solutions.</li><li>Results-oriented, with the ability to manage multiple time-sensitive projects while maintaining high quality.</li><li>Strong organizational skills with a bias toward action and ownership.</li><li>Ability to build and optimize processes in resource-constrained environments.</li><li>Comfortable operating as part of a remote team, maintaining strong communication and accountability.</li><li>Excellent interpersonal and communication skills, with the ability to collaborate cross-functionally.</li></ul><div>&nbsp;</div><div><strong>Education and Experience</strong></div><ul><li>Bachelor’s degree required. Degree in Business, Technology, Technical Operations, or related field preferred.</li><li>Five years of experience in technical software management, IT management, operations management, or related fields.</li></ul><div>&nbsp;</div><div><strong>Physical Requirements&nbsp;</strong></div><ul><li>Able to work remotely with minimal supervision</li><li>Prolonged periods of sitting at a desk and working on a computer</li><li>Must be able to lift up to 15 pounds at times</li><li>Ability to travel to various locations locally, regionally, and globally. Current passport required.&nbsp;</li><li>The ability for up to 20% overnight travel to various locations locally, regionally, and globally</li></ul><div><strong><br></strong><br></div><div><strong>Competencies</strong></div><ul><li>Strong personal commitment to Christ and Biblica’s Purpose, Mission Statement, and Statement of Faith, with no personal or professional conflicts with the Christian philosophy of Biblica</li><li>Takes full ownership of outcomes, proactively identifying gaps and acting without waiting for direction in a lean, high-autonomy environment.</li><li>Quickly learns and applies new tools, technologies, and concepts, especially in rapidly evolving areas such as AI and automation.</li><li>Approaches complex and ambiguous challenges with strong critical thinking, developing practical solutions where limited structure exists.</li><li>Collaborates effectively across teams, demonstrating flexibility, humility, and a calm, steady presence under pressure.</li></ul><div><strong><br></strong><br></div><div><strong>FLSA Classification</strong></div><ul><li>Exempt - U.S.&nbsp;</li><li>N/A International</li></ul><div><br></div><div><strong>Salary/Hours/Benefits</strong></div><ul><li>Full-Time: 40 hours per week</li><li>Salary range: $91,000 - $112,000 (U.S.), <strong>determined by region, qualifications, and experience.</strong></li><li>Grade Level: 600</li><li>Biblica complies with all state-mandated Family and Medical Leave Insurance (FAMLI) programs, providing eligible employees with paid leave for qualifying family members and medical reasons in accordance with state laws.</li><li>Biblica offers competitive benefits and compensation packages to Biblica employees, including but not limited to 11 paid holidays, flexible paid time off (FPTO), 8.5 days sick leave, medical, dental, vision, life insurance, 403b, etc.</li></ul>

Director of Innovation Operations

<div>As <strong>Director of Growth Marketing</strong>, you will lead the strategy and execution of the programs that help churches discover and benefit from Tithe.ly’s tools and services. You will oversee marketing efforts across channels such as events, digital campaigns, and paid media, creating meaningful ways to connect with church leaders and administrators and support the growth of their ministries. This is a hands-on leadership role where you will work closely with your team to plan campaigns, review results, improve performance, and identify new opportunities to better serve churches.&nbsp;</div><div><br>Primary Responsibilities of the Role<br><strong>Growth Strategy and Planning</strong></div><ul><li>Own the growth marketing strategy, including goals, channel mix, budget allocation, and success metrics across demand generation efforts</li><li>Build and maintain a full-funnel marketing plan aligned to pipeline and revenue goals in partnership with Sales and RevOps</li><li>Foster a culture of testing, learning, and continuous improvement across campaigns</li><li>Report marketing performance to leadership with clear connection to pipeline and revenue outcomes</li></ul><div><strong>Team Leadership</strong></div><ul><li>Lead, coach, and develop a team across paid media, email, events, and digital marketing</li><li>Create a high-accountability, high-support environment with clear expectations and strong execution</li><li>Oversee content strategy, website performance, SEO, and emerging AI search visibility</li><li>Hire and onboard new team members as the function grows</li></ul><div><strong>Events and Demand Generation</strong></div><ul><li>Own the event marketing strategy for webinars, conferences, summits, and field events</li><li>Drive attendee acquisition and post-event follow-up through coordinated multichannel campaigns</li><li>Partner with Sales on targeted event experiences that strengthen relationships and advance opportunities</li><li>Measure event impact across registrations, attendance, pipeline, and revenue</li></ul><div><strong>Paid Media and Digital</strong></div><ul><li>Lead paid media strategy across search, social, and other digital channels</li><li>Improve customer acquisition costs, conversion rates, and return on ad spend through ongoing optimization</li><li>Ensure paid and organic efforts work together to maximize visibility and engagement</li><li>Evaluate new channels, platforms, and AI-driven opportunities</li></ul><div><strong>Analytics and Performance</strong></div><ul><li>Own reporting for key growth metrics, including leads, pipeline, acquisition costs, and channel performance</li><li>Partner with RevOps to ensure accurate attribution and clear measurement of marketing's revenue impact</li><li>Use funnel analysis, campaign reviews, and testing insights to improve performance and scale successful programs</li></ul><div><br><strong>Qualifications<br></strong>A Successful Candidate Will:&nbsp;</div><ul><li><strong>Drive Results:</strong> Consistently delivers against pipeline and revenue goals, maintaining a strong focus on outcomes, accountability, and performance improvement even in the face of challenges</li><li><strong>Strategic Mindset:</strong> Sees ahead to future opportunities and translates them into integrated marketing strategies that connect vision to execution and drive sustainable growth</li><li><strong>Manages Complexity:</strong> Effectively navigates complex data, multiple channels, and competing priorities to diagnose issues, identify root causes, and make informed, high quality decisions</li><li><strong>Develops Talent: </strong>Builds and develops high performing teams through coaching, feedback, and clear alignment between individual growth and organizational goals</li><li><strong>Plans and Aligns:</strong> Translates strategy into clear plans, priorities, and coordinated execution across teams, ensuring work is aligned to business goals and delivered effectively</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>7–10 years of progressive B2B marketing experience with direct ownership of demand generation programs and measurable pipeline results</li><li>3–5 years leading marketing teams, including hiring, coaching, and setting priorities</li><li>Proven success executing integrated campaigns across email, events, paid media, and digital channels</li><li>Strong analytical skills, including funnel metrics, attribution, customer acquisition cost (CAC), lifetime value (LTV), and performance reporting</li><li>Experience managing paid media strategy and budgets across platforms such as Google, LinkedIn, and Meta</li><li>Demonstrated ability to execute virtual and in-person event marketing programs with measurable pipeline impact</li><li>Strong cross-functional communication and stakeholder management skills</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>&nbsp;Hands-on experience with HubSpot, including CRM, Marketing Hub, workflow automation, and reporting</li><li>Familiarity with product-led growth strategies, including free trials, freemium models, and in-product activation signals</li><li>Experience with account-based marketing (ABM) strategies and supporting platforms</li><li>Background in faith tech, nonprofit SaaS, fintech, or other mission-driven B2B organizations</li><li>Experience in high-growth or category-defining SaaS environments</li><li>Familiarity with AI-powered marketing tools for content creation, personalization, and campaign execution</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br>Additional Information<br><strong>The starting annual salary for this position is $170,000-$200,000 with an eligibility for additional variable compensation.<br></strong><br>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

Director of Growth Marketing

<div><strong>Opportunity Description</strong><br>Are you committed to the development of clean, well documented and tested software solutions that can meet the demanding requirements of a fast growing company?</div><div><br></div><div>If so, we're currently looking for a software developer to join our team. In this role, you'll help develop, deploy, and maintain the software and infrastructure used by thousands of Catholic parishes, dioceses, schools, and ministries.<br><br></div><div><strong>What You'll Be Doing</strong></div><div><br></div><div><strong>Key responsibilities for this role:</strong></div><ul><li>Build services and APIs that enable the functionality required for both new and existing eCatholic products</li><li>Collaborate with team members to develop software solutions</li><li>Help refine and enforce coding standards and policies</li><li>Participate in weekly developer and company meetings</li><li>Conduct ongoing analysis and refactoring to ensure we can meet future performance, security, resilience, and scalability requirements</li><li>Participate in the design of code architectures using sequence and entity relationship diagrams</li><li>Maintain our high coding standards for production code by implementing coding patterns, and participating in code reviews</li><li>Be a part of a team that focuses on building reusable zero defect components using industry best practices to design solutions that meet and exceed the needs of the Catholic Church</li></ul><div><br></div><div><strong>What We're Looking For</strong></div><div>Below is the list of qualifications we are looking for in the ideal candidate.</div><div><br></div><div><strong>Required</strong>:</div><ul><li>Bachelors or Masters in computer science, natural sciences, engineering, mathematics or comparable work experience</li><li>3+ years of developing with a major language (golang preferred) on online applications</li><li>Experience developing an API (REST, GRPC, etc.)</li><li>Experience using a RDBMS (MySQL, PostGres)</li><li>An desire for learning new programming languages, skills, and technologies</li><li>Thrive working in remote agile development environment</li><li>Strong verbal and written communication skills</li><li>Proven organizational and time management skills</li></ul><div><br></div><div><strong>Big plus if you also have these:</strong></div><ul><li>Experience with writing GoLang</li><li>Experience with writing Python</li><li>Experience with writing unit and integration tests</li><li>5+ years experience in development of online SaaS applications</li><li>Experience creating and deploying solutions in AWS</li><li>Experience using a NoSql Implementation (BigTable, DynamoDB)</li><li>Experience working with EDA or Lambda architectures</li></ul><div><br></div><div><strong>Technologies You will be Using:</strong></div><ul><li>GoLang</li><li>Python</li><li>GRPC</li><li>Claude</li><li>Aurora (MySQL)</li><li>Kinesis</li><li>DynamoDB</li><li>Redis</li><li>Docker</li></ul><div><br></div><div><strong>Benefits and Location</strong><br>This role is a full-time position with salary (commensurate to the responsibilities of the role and qualifications of the candidate) and includes retirement benefits. The candidate will work remotely within the US and must be authorized to work for any employer in the US. eCatholic is a remote company with team members spread out around the country.</div>

Mid-Level Go Developer

<div><strong>The Role<br></strong><br></div><div>We're hiring Software Engineers to own core platform systems as we scale. This is a high-ownership role on a small team. You'll shape technical direction, make architectural decisions, and ship end-to-end. The specific problems will shift as we grow - what stays constant is that you'll own technically complex systems with direct, measurable business impact. You'll work closely with the rest of the engineering team as well as the ops team that manages client relationships.<br><br></div><div><strong>Requirements<br></strong><br></div><div><strong>The Kind of Work You'll Do<br></strong><br></div><div>To give you a sense of the problems on - not an exhaustive list, but representative of the type and complexity of work at this level:<br><br></div><div><strong>Decision systems.</strong> Building the logic that determines which customers to contact, when, and why - and making that logic configurable, auditable, and increasingly intelligent over time.<br><br></div><div><strong>Data infrastructure.</strong> Making our data trustworthy, queryable, and actionable - the analytics foundation that powers targeting, reporting, and client-facing products.<br><br></div><div><strong>Supply and demand.</strong> Connecting real-time technician availability to outreach decisions, agent conversations, and client reporting so the platform responds to what's actually happening on the ground.<br><br></div><div><strong>Client-facing visibility.</strong> Our clients need to see what's happening with their campaigns without emailing us. That means dashboards, attribution, full-funnel tracking, and alerting - built on the analytics layer and designed for people who aren't technical.<br><br></div><div><strong>System evolution.</strong> We have production systems serving real clients that need to be replaced incrementally. You'll design migration strategies, run parallel validation, and cut over without disrupting active campaigns.<br><br></div><div><strong>What We're Looking For<br></strong><br></div><div><strong>You drive impact.</strong> You work to find the next thing big thing that will bring value to the team and company. You influence the team and company in an honest and positive way. You build up and support your teammates.<br><br></div><div><strong>You've built systems that make decisions at scale.</strong> Whether that's ad targeting, recommendation engines, marketplace matching, or campaign orchestration - you've designed pipelines where the system decides who gets what, and you've dealt with the operational complexity that comes with it.<br><br></div><div><strong>You think in data models.</strong> You know how to design schemas that absorb business complexity without becoming unmaintainable. You're comfortable with the tradeoffs between normalized relational models, EAV patterns, and JSONB escape hatches - and you know when each is appropriate.<br><br></div><div><strong>You're pragmatic about shipping.</strong> You design for incremental delivery, not big-bang rewrites. You've migrated production systems while they were running and know what it takes to do that safely.<br><br></div><div><strong>You close the loop.</strong> You don't just build the pipeline - you think about how to measure whether it's working, how to surface failures before clients notice, and how to use outcome data to improve the system over time.<br><br></div><div><strong>You write clearly.</strong> Engineers at UpSmith write design docs that the team can build from. You'll spend meaningful time articulating your approach before you start coding.<br><br></div><div><strong>Technical Environment<br></strong><br></div><ul><li><strong>Backend:</strong> Python, PostgreSQL, SQLAlchemy</li><li><strong>Data:</strong> dbt, Prefect, incremental models, SCD Type 2 snapshots</li><li><strong>Infrastructure:</strong> Kubernetes, AWS (S3, SQS, EventBridge)</li><li><strong>AI/ML:</strong> LLM-powered conversational agents, with growing opportunities to introduce ML-based optimization into targeting and prioritization</li><li><strong>Integrations:</strong> ServiceTitan (field service management), CRM systems</li></ul><div><br><strong>Benefits<br></strong><br></div><ul><li>Early-stage equity in a company with strong revenue growth and a clear path to scale</li><li>High ownership - you'll shape technical direction, not implement someone else's spec</li><li>A small team where your work has visible, measurable impact on client outcomes</li><li>Remote-first with flexibility to work where you're most productive</li></ul><div><br></div><div><strong>About UpSmith<br></strong><br></div><div>UpSmith is an AI-powered platform for home services companies. Our AI agents automate customer outreach at scale - booking maintenance appointments, following up on estimates, confirming jobs, and re-engaging lapsed customers on behalf of HVAC, plumbing, and electrical companies across the US.<br><br></div><div>We're a small engineering team where every system we build directly drives revenue for our clients. The feedback loop is tight and the stakes are real - something breaks or underperforms, clients notice the same day.</div>

AI Software Engineer

<div><strong>Who We Are<br></strong><br></div><div>CV (Christian Vision) is a global organization that exists to introduce people to Jesus and encourage them to become his true followers. Founded in 1988 by Robert Edmiston, CV is driven by a pioneering spirit embracing creativity and innovation to advance evangelism through new horizons, in both physical and digital realms.</div><div><br></div><div><strong>Job overview<br></strong><br></div><div>We are seeking a skilled, creative, and strategic<strong> Bot Creator</strong> who shares our passion for evangelism and wants to join our dynamic team. The Bot Creator is responsible for setting up, testing, implementing, and maintaining chatbot and automation solutions across various platforms to support Social Direct’s goals. It involves hands-on work to build, update, and troubleshoot chatbots while managing project details and ensuring all tasks are completed accurately and on time. The position focuses on practical implementation, administration, and quality assurance, ensuring bots are tested, compliant, and effective. The candidate will collaborate with tech, data, and localisation teams, maintaining strong communication and documentation. This role suits someone with excellent attention to detail, strong organisational skills, and the ability to manage multiple priorities while confidently executing chatbot tasks—rather than deep technical expertise.<br><br></div><div><strong>Specific Responsibilities<br></strong><br></div><ul><li>Set up, test, and maintain chatbots and automation bots across platforms such as websites, messaging apps, and social media.</li><li>Configure, update, and troubleshoot chatbot systems to ensure all components function accurately and efficiently.</li><li>Deploy and test bots, focusing on functionality, accuracy, and issue resolution, while documenting results clearly.</li><li>Track, analyse, and report A/B test outcomes, presenting findings in a structured and actionable format.</li><li>Support the design of intuitive, user-friendly customer journeys for seekers and users across all chatbot interactions.</li><li>Collaborate closely with Localisation Manager, Localisation, and Tech teams to ensure alignment with Social Direct’s strategic objectives.</li><li>Prepare and maintain detailed documentation, spreadsheets, and reports on chatbot configurations, updates, and performance.</li><li>Maintain consistency in tone, accuracy, and messaging across all bots, including managing multi-language translations with localisation teams.</li><li>Manage deadlines, monitor implementation progress, and ensure deliverables meet quality and performance standards.</li><li>Understand and apply chatbot data analysis to monitor quality, accuracy, and user experience.</li><li>Contribute to product roadmaps, sprint planning, and feature development through effective coordination, reporting, and follow-up.</li><li>Act as the main point of contact for chatbot updates, ensuring clear communication, compliance with platform policies, and strong version control for long-term scalability.</li><li>As part of a global organisation, you will be required to collaborate across time zones, which may involve out-of-hours availability.<br><br>&nbsp;</li></ul><div><strong>General Responsibilities<br></strong><br></div><div>Fulfil all duties outlined above for this specific role, and as directed below for all team members within CV. This includes, but is not limited to:<br><br></div><ul><li>Actively pursue personal, professional, and spiritual growth.</li><li>Contribute positively to our team culture by upholding CV’s values in attitude and action.</li><li>Comply with all CV policies, procedures, and regulatory requirements.</li><li>Maintain confidentiality and demonstrate integrity in all matters.</li><li>Engage fully in staff and team meetings, collaboration, and communication.</li><li>Commit to continuous learning and development as needed for the role.</li><li>Foster respectful, clear, and constructive communication across all interactions.</li><li>A practising Christian in full agreement with the CV Statement of Faith.&nbsp;</li><li>Actively involved in a local church or Christian faith community.&nbsp;</li><li>Committed to living according to biblical values.</li></ul><div>&nbsp;</div><div><strong>Skills, Experience and Education<br></strong><br></div><ul><li>Strong hands-on administrative and implementation skills with excellent attention to detail.</li><li>Experience managing or executing digital projects, workflows, or content operations.</li><li>Ability to follow established processes and document outcomes accurately.</li><li>Strong collaboration skills with cross-functional teams</li><li>Comfortable working with multi-language chatbots and collaborating with international teams.</li><li>Analytical and organised, with a focus on delivering high-quality, error-free work.</li><li>Comfortable working in a fast-paced, agile environment</li><li>Proficiency in using spreadsheets, dashboards, task management tools, or project tracking software</li><li>No advanced technical expertise required, but willingness to learn and confidently use chatbot platforms and automation tools is essential.</li><li>Bachelor’s degree or 2 years experience in Administration, Operations, Communications, or Project Management.</li></ul>

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