<div><strong>Called to K-LOVE<br></strong><br></div><div><strong>Inspiring People to Move Closer to Jesus<br></strong><br></div><div>At K-LOVE, every role is ministry.</div><div><br></div><div>We hire first for ministry alignment and a shared commitment to our faith, mission, vision, and values. We then seek talented professionals who can use their God-given gifts, skills, and experience to serve with excellence.</div><div>&nbsp;</div><div>If you love Jesus and are called to be part of a ministry that places Christ at the center of everything we do, we invite you to explore this opportunity. If your heart aligns with our mission and you possess the knowledge, skills, and abilities needed for the role, please keep reading.</div><div>Has God called and equipped you to serve in Ministry where the Good News of Jesus is shared with millions? Join a mission driven ministry using technology to reach lives, share hope, and connect people to God's Truth every single day. As a Network Operations Center (NOC) team member at K-LOVE, you'll play a key role in monitoring and optimizing our radio networks that reach millions of people with the hope found in Christ. As a <strong>NOC Technician I</strong>, you’ll work alongside Engineers, ensuring compliance with FCC guidelines and delivering top-tier quality through proactive communication with both equipment and personnel. All of this takes place from our dynamic and fast-paced K-LOVE Headquarters. If you're ready to make an impact in the world of broadcast operations, we want to hear from you!</div><div>&nbsp;</div><div><strong>*This is an on-site position that will provide coverage for 3rd shift (10pm-6:30am) on Wednesday-Sunday.*</strong></div><div><strong>&nbsp;</strong></div><div><strong>Here's some of what you will be doing:</strong></div><ul><li><strong>RF Broadcast Network Monitoring &amp; Support</strong><ul><li>Monitor and interpret transmitter signals using remote control systems, analyzing audible or visible alerts that indicate transmitter status, signal loss, or equipment faults across K-LOVE’s broadcast facilities.</li><li>Verify daily transmitter and activity logs, ensuring delivery integrity and logging compliance; prepare additional reports such as telemetry analysis to support operational oversight.</li><li>Use basic troubleshooting skills to triage, isolate, and remotely restore functionality of RF broadcast equipment, including satellite receivers, EAS systems, audio processors, and STL/TSL links.</li><li>Perform proactive and corrective actions to resolve detected issues or escalate appropriately to Field or Contract Engineers when necessary.</li><li>Coordinate actively with Engineering teams to support the remote testing, configuration, or repair of broadcast systems, including RF control systems and satellite-fed equipment.</li><li>Adjust NOC monitoring equipment and systems as needed to maintain uninterrupted broadcast service.</li><li>Create database scripts for RF broadcast equipment that accommodates for equipment replacement as well as new site builds.</li></ul></li><li><strong>Network Infrastructure Monitoring &amp; Support</strong><ul><li>Monitor internal IT systems and infrastructure, including routers, switches, servers, firewalls, and cloud-based services using network monitoring tools (e.g., PRTG, SolarWinds, Kybio).</li><li>Respond to system alerts related to connectivity, latency, packet loss, or hardware resource utilization (CPU, memory, storage), ensuring swift response to minimize downtime.</li><li>Troubleshoot basic Layer 1–3 issues, such as physical connectivity, IP conflicts, or interface errors.</li><li>Support up time for core IT services, including DNS, DHCP, VoIP, file servers, and remote access systems.</li><li>Assist with preventive maintenance tracking, leveraging logs, alarms, and trend analysis to prevent service-impacting issues.</li></ul></li><li><strong>Incident Management &amp; Communication</strong><ul><li>Create, update, and close work orders accurately and in a timely manner in accordance with incident response and ticketing procedures.</li><li>Document events and technical resolutions in shift logs and dashboards to ensure smooth transition between shifts and accurate reporting.</li><li>Follow established escalation procedures, ensuring timely notification and coordination with Engineering or management teams for unresolved or critical issues.</li><li>Participate in incident reviews and knowledge sharing, contributing insights to improve system reliability and team effectiveness.</li></ul></li></ul><div><strong>Here's some experience we are seeking:&nbsp;</strong></div><ul><li>High school diploma required. Associate’s degree or technical certifications&nbsp;</li><li>CompTIA A+, SBE Radio Operator Certification preferred.</li><li>0–2 years of experience in broadcast operations, IT support, help desk, or related technical role.</li><li>Basic knowledge of RF broadcast equipment, IT systems, or help desk processes.</li><li>Ability to follow standard operating procedures and document incidents accurately.</li><li>Strong problem-solving orientation with willingness to learn and escalate appropriately.</li><li>Effective interpersonal and teamwork skills to collaborate with Engineers and peers.</li><li>Commitment to professional growth through training and development.</li><li>Demonstrated capacity to manage multiple incidents and prioritize effectively.</li><li>A collaborative and flexible style, with a strong service mentality. Need to be seen as a team player.</li><li>Excellent interpersonal skills with the ability to develop sincere business/ministry relationships.</li><li>Strong written and verbal communication and presentation skills.</li><li>Demonstrated commitment to the social sector with a passion for our mission and values.</li></ul><div><strong>What can we offer you?</strong></div><ul><li>Industry leading Medical, Dental &amp; Vision coverage</li><li>Short/long term disability and life insurance</li><li>Robust 401K with company match</li><li>Parental leave with Baby Bonding pay</li><li>Generous PTO, holiday and sick pay</li><li>Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more</li><li>Leadership and Career Development Programs</li></ul><div><strong>Why work for K-LOVE?</strong>&nbsp;</div><div>K-LOVE is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a singular radio station, K-LOVE today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. K-LOVE employs nearly 500 team members between its office in Nashville, TN and field locations around the country. You can view our mission and values here <a href="https://www.klove.com/about-us/mission">Mission, Beliefs &amp; Values.</a></div><div>&nbsp;</div><div><em>"As an Equal Opportunity Employer, K-LOVE makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and the promotion of equal employment opportunities regardless of protected class, characteristic or status.&nbsp; However, K-LOVE is also a religious non-profit organization where all team members contribute to the Company’s mission of encouraging our audiences “to have a meaningful relationship with Christ.” Therefore, pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), K-LOVE has the right to hire only candidates who agree with the Company’s Statement of Faith.&nbsp; Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act."</em></div><div><br>&nbsp;<br><br></div>

NOC Technician I

<div><strong><br>Position Summary<br></strong><br></div><div>The Christian and Missionary Alliance (C&amp;MA) is seeking an experienced Director for Infrastructure &amp; Security. This is a full-time position located in Reynoldsburg, Ohio. This position works under the direction of the AVP for IT and is responsible for providing hands-on technical leadership for the C&amp;MA’s on-premises, cloud, and hybrid infrastructure environments, cybersecurity programs, and IT operations. This role is responsible for leading a team of systems administrators, ensuring the reliability, security, and scalability of the organization’s technology infrastructure — both domestic and international. In the performance of these duties, this position will support the overall mission of the C&amp;MA as described below.</div><div><strong><br>Specific Duties<br></strong><br></div><div><strong>Infrastructure Strategy &amp; Architecture</strong></div><ul><li>Develop and execute the infrastructure strategy for the C&amp;MA, evaluating on-premises, cloud, and hybrid approaches based on organizational needs, security posture, and financial stewardship</li><li>Design and maintain the organization’s network architecture, including firewalls, switches, VPN, Wi-Fi, and network segmentation across domestic and international locations</li><li>Oversee server and storage infrastructure, including virtualization platforms (Dell VxRail, Nutanix), physical and virtual server environments, and storage systems</li><li>Lead capacity planning for computing, storage, and network resources, ensuring infrastructure scales to meet current and future organizational requirements</li><li>Evaluate emerging infrastructure technologies and make recommendations for adoption aligned with organizational strategy and budget</li><li>Identify, catalog, and prioritize infrastructure technical debt, including aging hardware, out-of-support systems, and legacy configurations; develop remediation plans in coordination with budget planning and strategic priorities</li></ul><div><strong>Cybersecurity Program</strong></div><ul><li>Build and mature the organization’s cybersecurity program, establishing policies, standards, and operational practices that protect organizational and constituent data</li><li>Conduct or coordinate vulnerability scanning and penetration testing on a regular cadence</li><li>Develop and maintain incident response plans and lead the response to security incidents</li><li>Implement and manage identity and access management controls, including MFA, conditional access policies, and privileged access management</li><li>Oversee M365 security hardening, including data loss prevention (DLP), endpoint protection, and email security</li><li>Coordinate cybersecurity training and phishing awareness initiatives in partnership with IT Services</li><li>Monitor the threat landscape and communicate risk posture to IT leadership and organizational stakeholders</li><li>Support organizational compliance and data privacy obligations, including donor data privacy, PCI compliance for donation processing, and the heightened data handling requirements for international workers in sensitive and restricted-access contexts where a data breach carries physical safety implications</li></ul><div><strong>Operations &amp; Service Reliability</strong></div><ul><li>Ensure the reliability, availability, and performance of all infrastructure systems, including servers, networks, cloud services, and support platforms</li><li>Establish and enforce infrastructure change management processes, including change advisory review, maintenance windows, rollback plans, and post-change verification</li><li>Manage patch management strategy and execution across server and network infrastructure</li><li>Oversee backup and recovery operations, ensuring regular testing and validation of backup integrity</li><li>Implement and monitor system performance metrics, proactively identifying and resolving issues before they impact the organization</li><li>Coordinate with IT Services on escalated infrastructure issues, ensuring timely resolution and clear communication</li></ul><div><strong>Disaster Recovery &amp; Business Continuity</strong></div><ul><li>Develop, document, and maintain disaster recovery plans with defined RPO/RTO targets for critical systems, aligned with organizational risk tolerance</li><li>Develop and maintain business continuity plans that ensure the organization can sustain operations during extended outages or disruptions, with particular attention to international workers in sensitive contexts</li><li>Conduct regular DR testing and exercises, documenting results and driving continuous improvement</li><li>Ensure infrastructure resilience through redundancy, geographic distribution, and failover capabilities appropriate to organizational scale and risk profile</li></ul><div><strong>Endpoint &amp; Asset Management</strong></div><ul><li>Manage the hardware asset lifecycle from procurement through disposition, including inventory tracking, refresh planning, and responsible disposal</li><li>Oversee endpoint management strategy and platform administration (e.g., Microsoft Intune), including device compliance policies, software deployment, and mobile device management</li><li>Coordinate with IT Services on endpoint security baselines, ensuring devices meet organizational standards before and during deployment</li><li>Maintain physical security of IT infrastructure, including server room access controls, environmental monitoring, and UPS/power management</li></ul><div><strong>Cloud &amp; Hybrid Infrastructure</strong></div><ul><li>Administer cloud infrastructure services, including Microsoft 365, Azure, and AWS environments</li><li>Develop and maintain the cloud migration roadmap, making recommendations based on sound business cases, security requirements, and organizational readiness</li><li>Manage cloud identity, tenant configuration, and service administration</li><li>Optimize cloud resource utilization and costs, ensuring responsible stewardship of cloud investments</li></ul><div><strong>International IT Infrastructure</strong></div><ul><li>Oversee infrastructure and security operations for international locations and international workers, ensuring consistent standards and appropriate support</li><li>Coordinate with Alliance Missions through formal IT engagement channels on international infrastructure needs, projects, and support requirements</li><li>Address unique international infrastructure challenges including connectivity in restricted regions, data sovereignty requirements, and geopolitical considerations</li></ul><div><strong>Documentation &amp; Knowledge Management</strong></div><ul><li>Establish and maintain documentation standards for infrastructure systems, network configurations, security procedures, and operational runbooks</li><li>Lead the development of a centralized knowledge base for infrastructure and security documentation</li><li>Reduce single-point-of-failure risk through cross-training, knowledge sharing, and documented procedures</li></ul><div><strong>Team Leadership &amp; Development</strong></div><ul><li>Lead and develop a team of systems administrators, providing mentorship, technical guidance, and performance management</li><li>Conduct regular one-on-ones, set clear goals, and provide meaningful career development opportunities</li><li>Foster a culture of collaboration, continuous improvement, and professional growth within the infrastructure and security team</li><li>Manage relationships with external infrastructure and security vendors and partners</li></ul><div><strong>Stakeholder Partnership &amp; Collaboration</strong></div><ul><li>Support technology governance initiatives by providing infrastructure and security input for governance decisions and delivering on strategic infrastructure projects</li><li>Coordinate with IT Services on platform-level configuration and support for end-user-facing technology platforms</li><li>Coordinate with Software Engineering on deployment pipelines, production environment management, and platform dependencies</li><li>Partner with the Director of Software Engineering to develop and mature deployment automation and DevOps practices as the organization’s technical maturity advances</li><li>Communicate infrastructure and security concepts effectively to non-technical stakeholders</li></ul><div><strong>Budget &amp; Financial Stewardship</strong></div><ul><li>Provide oversight and direction for infrastructure and security budgeting, including hardware lifecycle planning, cloud service costs, vendor contracts, and security investments</li><li>Contribute to overall IT budget planning through identification of infrastructure, security, CapEx, and operations resource need</li></ul><div><strong>The Christian and Missionary Alliance</strong> (The Alliance, the C&amp;MA) was birthed in 1887 from a vision of Pastor A. B. Simpson in New York City, who became heartbroken over the plight of the homeless, the immigrant, and the marginalized. Today, we share his passion to offer tangible help and lasting hope to the world’s neediest people.</div><div>We believe that from the beginning of time, God set in motion a loving plan for humanity that is carried out in each of us through the redemptive work of Jesus Christ. We believe the best way to see this plan fulfilled is by extending His love to those who have yet to experience it.</div><div>Through over 1,900 churches in the United States and nearly 700 workers in 70 countries, we pay forward the love of Jesus to suffering and overlooked people in our communities and throughout the world through a wide variety of developmental and compassionate care projects and initiatives.</div><div>Because the C&amp;MA is a Christ-centered global movement, we place a high value on employing a diverse, multicultural workforce to accomplish His Great Commission. Accordingly, we will be proactive throughout our hiring process to embrace and cultivate racial and ethnic diversity among our U.S. National Office staff.</div><div><strong><br>Requirements<br></strong><br></div><ul><li>Four-year college degree in related field, or equivalent combination of experience and training</li><li>Requires 5+ years of progressive experience in IT infrastructure, systems administration, or related technical operations, including 2+ years in a leadership or management role</li><li>Demonstrated experience managing on-premises, cloud, and/or hybrid infrastructure environments</li><li>Experience developing and executing cybersecurity programs, including vulnerability management, incident response, and security awareness</li><li>Experience managing vendor relationships for infrastructure services, hardware, and software</li><li>Experience supporting IT infrastructure across geographically distributed or international locations (preferred)</li><li>Strong proficiency in Windows and Linux server administration, virtualization platforms (Nutanix, or comparable), and network infrastructure (firewalls, switches, VPN, Wi-Fi</li><li>Experience with cloud platforms (Azure, AWS, or comparable) and hybrid infrastructure models</li><li>Working knowledge of cybersecurity frameworks, vulnerability scanning, penetration testing, and security incident response</li><li>Experience with endpoint management platforms (e.g., Microsoft Intune, SCCM, or comparable)</li><li>Experience with IT asset management practices, including hardware lifecycle planning and procurement</li><li>Familiarity with disaster recovery and business continuity planning methodologies</li><li>Ability to communicate technical infrastructure concepts and risk tradeoffs to both technical and non-technical audiences</li></ul><div><strong><br>Benefits<br></strong><br></div><ul><li>Salary range $100,000 to $115,000 per year</li><li>Health plan (medical/dental/vision/HSA)</li><li>Life Insurance</li><li>403(b) retirement plan with a percentage of employer matching</li><li>Retirement grant</li><li>Long-Term disability</li><li>Paid time off (vacation/holidays/personal days)</li><li>Sick time (accrues, with additional extended illness bank for rollover hours)</li><li>Other paid leave (compassionate care, jury duty, parental, etc.)</li><li>Employee assistance program</li></ul>

Director for Infrastructure & Security

<div><strong>Summary</strong></div><div><br></div><div>Responsible for planning, organizing, managing, and supporting the areas of business applications and ERP. Maintains the primary student system (Jenzabar CX/Ellucian Banner) and ensures that all systems interoperate to provide seamless access to information and resources.</div><div>&nbsp;</div><div><strong>Essential Duties and Responsibilities</strong></div><div><br></div><div>Include the following. Other duties may be assigned.</div><ol><li>Work with the Associate Vice President of Technology in developing strategic direction and vision for enterprise business software.</li><li>Manages the application lifecycle of ERP/SIS and other related applications such as business analytics and reporting. Assist in evaluating, deploying and managing current and future business software.</li><li>Oversee software development and integration projects related to supporting the business mission.</li><li>Responsible for maintenance, management, security, and administration of student and business systems, which includes Jenzabar CX/Ellucian Banner, Cognos, JICS, StarRez, Canvas LMS, AdAstra and other related systems.</li><li>Create, maintain and manage project schedules, scope, timelines/milestones, and resources.</li><li>Communicate such information to appropriate university stakeholders.</li><li>Oversee security and compliance related to PCI and enterprise information security as it relates to business applications.</li><li>Attend meetings and represent ITS appropriately with internal and external clients as needed.</li><li>Ensure that project deliverables are timely, within budget, seamless, secure, and usable. Organize any training needed for customers.</li><li>Maintain fluency and understanding of ERP/SIS products and connected applications including functionality, capability, security, and best practices.</li><li>Coordinate with vendors and contractors as needed by project scope.</li><li>Interface and communicate with customers as needed and assist in developing a customer-centric and service-oriented culture.</li><li>Participate in planning activities with other areas of ITS.</li><li>Maintain thorough documentation of systems for all applications and processes.</li><li>Stay current with the latest technologies and trends to improve access to information and services.</li></ol><div>&nbsp;</div><div><strong>Supervisory Responsibilities</strong></div><div><br></div><div>Directly supervise employees and student workers. Carry out supervisory responsibilities in accordance with the organization&rsquo;s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving issues.</div><div>&nbsp;</div><div><strong>Other Skills and Abilities</strong></div><div><br></div><div>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</div><ul><li>Demonstrated ability and willingness to live and uphold the University's Christ-centered mission and values.</li><li>Experience in managing enterprise business application projects; understanding of IP networks and enterprise applications; knowledge of information security practices and accessibility compliance.</li><li>Ability to work with customers to define project scope and schedules; broadly look at impact and project possible scenarios; simultaneously coordinate and complete multiple projects; maintain a long-term, big-picture view and foresee obstacles, risks, and opportunities.</li><li>Ability to supervise and train employees; work closely with vendors, consultants, and contractors; and work flexible hours.</li><li>Strong interpersonal and teamwork skills with the ability to work effectively with diverse faculty, staff, and student body; communicate effectively both orally and in writing and present information to all levels of the organization.</li><li>Ability to perform thorough research to propose alternatives and options; investigate and analyze information and draw conclusions.</li></ul><div>&nbsp;</div><div><strong>Education and/or Experience</strong></div><div><br></div><div>Bachelor&rsquo;s degree required in the areas of Computer Science, Computer Information System, Management Information Systems or related field; Master&rsquo;s degree preferred. Minimum of five (5) years experience in the Information Technology sector with demonstrated experience in managing enterprise business software projects. Experience with Windows and Macintosh operating systems and applications desired.</div>

Director of Business Applications

<div>What would it be like to use your gifts in strategy, technology, innovation, and operations to build an agile infrastructure for ministry growth? Here at Alpha Canada, that is what we do and who we do it with everyday.&nbsp;<br><br></div><div>This role bridges vision and execution—Leading the translation of strategic priorities into practical structures, processes, and rhythms across the organization. This is a leadership role focused on <strong>mobilizing people, guiding innovative change, and stewarding organizational health</strong> as Alpha Canada grows. The Director of Technology &amp; Operations ensures that Alpha Canada’s vision is supported by strong, scalable operational and technical systems.&nbsp;<br><br></div><div><strong>What we’re looking for</strong></div><div>We are looking for an entrepreneurial, collaborative leader who works closely with every team, executive leadership, and ministry partners to help the organization operate with integrity, excellence, and faithfulness. You will serve as the overseer for organization-wide system and process decisions while building alongside leaders and staff. This role requires someone who can lead through influence, guide teams through change, and make thoughtful decisions that balance innovation, stewardship, and care for people. We are interested in a candidate who is comfortable working in ambiguity, leading others through it, and designing structures. The ideal candidate has a stewardship mindset and is capable of navigating complexity to lead with calm and clarity. You should be an early-adopter of digital tools with strong strategic thinking paired with hands-on operational leadership, execution, and the ability to bring others with you.<br><br></div><div><strong>What You Get to Do</strong></div><ul><li><strong>Design Systems for Growth:</strong> Lead the design and implementation of operational systems and tools that support long-term scalable growth.</li><li><strong>Lead Digital Strategy:</strong> Provide leadership and oversight of the ministry’s software stack and steward the selection and use of digital tools.</li><li><strong>Drive Automation:</strong> Develop automation and digital solutions that empower staff to focus more deeply on ministry work.</li><li><strong>Champion Adoption:</strong> Lead organizational change and adoption, ensuring consistent, agreed-upon systems and workflows consistently understood, adopted, and sustained across teams, while supporting leaders and staff through transitions.</li><li><strong>Manage Risk:</strong> Maintain an organizational risk register with data and technology</li><li><strong>Operational Leadership:</strong> Oversee agile organizational operations and provide leadership to staff in Salesforce, data, and IT management.</li><li><strong>Facilitate Collaboration:</strong> Establish and steward operational rhythms that support cross-team collaboration and identify bottlenecks to efficiency.</li><li><strong>Champion a culture of thoughtful experimentation</strong>, piloting new tools, processes, and approaches to improve effectiveness while balancing risk and stewardship.</li></ul>

Director of Technology and Operations

<div>Ligonier Ministries, a Christian non-profit organization, is seeking a talented Sr. Azure and Systems Administrator. The IT Infrastructure team is part of IT Operations and responsible for Ligonier’s on-prem and cloud networks, servers, systems, and security. <br><br>This role is responsible for researching, implementing, configuring, and maintaining IT infrastructure and systems. The position works closely with the Manager of IT Infrastructure to implement security initiatives and regulatory compliance efforts. Sr. Systems Administrators also provide end-user tech support as needed and informal mentorship to other team members. <br><br><strong>What you bring on day one:&nbsp;</strong></div><ul><li>Agreement with Ligonier’s General Statement of Faith.&nbsp;</li><li>Love and submission to Jesus Christ as Lord and Savior.&nbsp;</li><li>A vibrant Christian faith and commitment to the Church.&nbsp;</li><li>3+ years of solid experience as an Azure administrator (AWS is a plus).&nbsp;</li><li>5+ years of experience as a Systems Administrator managing Microsoft 365.&nbsp;</li><li>Enthusiastic and avid user of generative AI for productivity and efficiency.&nbsp;</li><li>Experience implementing new technologies, applications, automation, and AI solutions.&nbsp;</li><li>Expertise leading complex tech projects independently and with cross-functional teams.&nbsp;</li><li>Cutting-edge industry knowledge and familiarity with a wide range of technologies.&nbsp;</li><li>Experience with information security and compliance standards, such as PCI DSS.&nbsp;</li><li>Associate- and expert-level certifications (especially Azure/Microsoft) are a plus.</li></ul><div><br><strong>Responsibilities include:&nbsp;</strong></div><ul><li>Managing Entra ID, Azure servers and services, and the Microsoft 365 ecosystem.&nbsp;</li><li>Planning, coordinating, and implementing security controls and measures to protect Ligonier’s identities, apps, data, and devices.&nbsp;</li><li>Administering Ligonier’s email security gateway to protect users from phishing attacks and other email-based vulnerabilities.&nbsp;</li><li>Managing and supporting user-facing IT systems and equipment, including but not limited to forensic cameras, copiers, access control, VoIP, and video conferencing setups.&nbsp;</li><li>Ensuring business continuity by monitoring the confidentiality, integrity, and availability of systems and verifying the successful completion of backups.&nbsp;</li><li>Actively contributing to the documentation of SOPs and organization-wide policies.&nbsp;</li><li>Working with other Technology &amp; Innovation teams to support org-wide initiatives and maintain complex data and web application infrastructure.&nbsp;</li><li>Overseeing and maintaining the organization’s DNS systems and external DNS services.&nbsp;</li><li>Administer networks, including switches, routers, APs, SD-WANs, VPNs, ZTNA, and firewalls.&nbsp;</li><li>Making strategic recommendations about the organization’s tech stack to improve reach, revenue, productivity, stability, and security.</li></ul><div><br><strong>General qualifications:&nbsp;</strong></div><ul><li>Communicates clearly and concisely, verbally and in writing&nbsp;</li><li>Proficient in creating technical documentation and knowledge-based articles&nbsp;</li><li>Serves others with outstanding customer service skills&nbsp;</li><li>Driven and able to maintain focus in stressful situations&nbsp;</li><li>Entrepreneurial disposition, always seeking ways to increase efficiency&nbsp;</li><li>Meticulous, adaptable, and resourceful&nbsp;</li><li>Exercises leadership without formal authority&nbsp;</li><li>Provides technical mentorship to team members&nbsp;</li><li>Strong analytical skills; superb at dealing with ambiguity&nbsp;</li><li>Takes initiative and makes responsible decisions&nbsp;</li><li>Strong troubleshooting and problem-solving skills&nbsp;</li><li>Passionate about helping teammates and end users&nbsp;</li></ul><div><br>This position is for a non-profit Christian organization located in Sanford, FL. At this time, we are only able to hire individuals who are authorized to work in the United States.&nbsp;<br><br>The pay range for this position is $85,000 - $100,000 annually. Pay ranges represent the lowest to highest salary we reasonably believe we would pay for this role at the time of posting. We may ultimately offer more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, geographic location, and organizational needs.&nbsp;</div>

Sr. Azure and Systems Administrator 

<div><strong>Duties</strong></div><div>Under the supervision of the Vice President, IT Services, support the overall objectives of Joni and Friends’ IT Services department. Perform duties and responsibilities including, but not limited to:<br><br></div><div><strong>1. Salesforce Administration<br>&nbsp; &nbsp; &nbsp;</strong>a. Serve as primary system administrator for the Salesforce.com environment<br>&nbsp; &nbsp; &nbsp;b. Perform Salesforce configuration and customization to support process automation</div><div>&nbsp; &nbsp; &nbsp;c. Handle all administrative functions including user account maintenance, reports and dashboards,<br>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;workflows and other routine tasks<br>&nbsp; &nbsp; &nbsp;d. Coordinate the evaluation, scope and completion of new development requests and projects<br>&nbsp; &nbsp; &nbsp;e. Support processes promoting data integrity, data governance, and compliance<br>&nbsp; &nbsp; &nbsp;f. Act as Security administrator and drive security architecture and data protection<br>&nbsp; &nbsp; &nbsp;g. Work independently with members of the user community to define and document development<br>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;requirements<br>&nbsp; &nbsp; &nbsp;h. Develop and maintain effective documentation on configuration changes, integrations, and<br>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;processes</div><div><strong>2. Software Systems Administration</strong><br>&nbsp; &nbsp; &nbsp;a. Security Administration of major software systems used by organization<br>&nbsp; &nbsp; &nbsp;b. Administration of managed packages, cloud-based SAAS and systems integrated with Salesforce<br>&nbsp; &nbsp; &nbsp;c. Complete training or self-study to gain knowledge and/or certifications for new software systems to allow proper administration<br>&nbsp; &nbsp; &nbsp;d. Lead and guide vendor engagement for enhanced services and support of systems<br><br><strong>3. Training</strong><br>&nbsp; &nbsp; &nbsp;a. Communicate and train staff on new programs, upgrades and processes<br>&nbsp; &nbsp; &nbsp;b. Help develop and maintain department policies, SOPs and documentation<br><br><strong>4. Additional duties</strong><br>&nbsp; &nbsp; &nbsp;a. Remain current with industry related technology standards and best practices<br>&nbsp; &nbsp; &nbsp;b. Participate in strategy planning and implement solutions for new or improved IT infrastructure and software systems<br>&nbsp; &nbsp; &nbsp;c. Vendor management for outsourced services and support of IT systems<br>&nbsp; &nbsp; &nbsp;d. Lead projects and assignments to support the overall IT strategic plan<br>&nbsp; &nbsp; &nbsp;e. Complete or participate in annual audits of IT Systems, Infrastructure and Security<br>&nbsp; &nbsp; &nbsp;f. Occasional travel may be required<br><br><strong>5. Other duties and projects as assigned by supervisor to support department and organizational needs</strong></div><div><br><strong>Qualifications</strong></div><ul><li>Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith</li><li>Desire to serve in a growing and dynamic Christian service ministry</li><li>A Bachelor’s degree in Computer Science or Information Technology preferred or Associate’s degree and 3 or more years of relevant work experience required</li><li>Salesforce Administrator Certification required</li><li>3+ years of relevant hands-on Salesforce configuration experience</li><li>Experience with custom Apex coding</li><li>Deep expertise with flows, process builder, skills-based routing, queue-based routing, email-to-case, web-to-case and other advanced Salesforce platform features</li><li>Proven experience integrating applications and business systems to Salesforce</li><li>Capable of making recommendations on tools that will provide better user experiences</li><li>Knowledge of Release Management, Application Lifecycle Management, Development Lifecycle and Deployment Best Practices and Governance</li><li>Excel in a collaborative environment - working with all levels of personnel and stakeholders&nbsp;</li><li>Strong team player with ability to develop effective working relationships across the organization and meet the requirements of the department and ministry</li><li>Ability to be flexible and manage multiple projects and competing priorities while meeting deadlines&nbsp;</li><li>Results-driven with strong attention to detail</li><li>Strong communication skills - both written and oral</li><li>Good judgment required in recognizing and maintaining confidentiality of sensitive information</li><li>Must be reliable, cooperative, flexible, and exhibit initiative</li><li>Must support a flexible schedule and work evening/weekend hours when needed</li><li>Strong general computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook, and the Internet</li><li>Understanding of Christian ministry and specifically Joni and Friends is desirable</li></ul><div><br>Compensation for this position is $78,000 - $85,000 in Agoura Hills, CA .&nbsp; We are open to remote candidates within the United States, and the salary may be different based on the city/state in which you work.<br><br></div><div>Prior to applying for any position with Joni and Friends, all applicants must review our <a href="https://www.joniandfriends.org/about/what-we-believe/">Statement of Faith</a> and Mission Statement (below).<br><br></div><div><strong>MINISTRY LIFE:<br></strong><br></div><div>Joni and Friends desire is to glorify God in the way we conduct ourselves, and in the work we do. Employment at Joni and Friends is not just a job but a calling from God to serve and share the gospel with people living with disabilities. We desire to see the local church become a place of belonging for every family living with disabilities. We want every employee to excel in their walk with Christ and at their job. We purposely create a ministry-wide prayer life environment and offer leadership, and general training to help employees “Lead like Jesus*” and perform their work with excellence.<br><br></div><div><strong>CHRISTIAN DISABILITY MINISTRY ENGAGEMENT:<br></strong><br></div><div>Every employee at Joni and Friends, regardless of their specific role is expected to grow and develop as a Christian Disability Ministry Leader (CDML). This implies a continuous journey of learning and involvement, where employees engage not only in Joni and Friends’ programs but also extend their ministry efforts to their local Christ-honoring churches. This core competency includes:<br><br></div><div><strong>Active Participation</strong> – Actively participate in ministry, both within the organization and their local Christ-honoring churches (if possible and to what degree they are able), advocating for participation of people with disabilities<br><br></div><div><strong>Continuous Growth </strong>– Besides Lead Like Jesus and Beyond Suffering trainings, continue to develop in the realm of disability ministry<br><br></div><div><strong>Culture of Belonging Approach</strong> – Encourage a culture of belonging ensuring that the needs of the disability community are addressed with grace and understanding<br><br></div><div><strong>Integration of Faith and Work</strong> – Ensure that Christian values are a driving force in all aspects of work<br><br></div><div><strong>Below outlines the Biblical Commission, Vision, Mission, and Values of Joni and Friends which employees are required to believe and uphold.<br></strong><br></div><div><strong>BIBLICAL COMMISSION:<br></strong><br></div><div>“Go out quickly in the streets and alleys of the town and bring in the poor, the crippled, the blind and the lame…go out to the roads and country lanes and compel them to come in, so that my house will be full.” Luke 14:21-23 (NIV)<br><br></div><div><strong>VISION:<br></strong><br></div><div>“A world where every person with a disability finds hope, dignity, and their place in the body of Christ.”<br><br></div><div><strong>MISSION:<br></strong><br></div><div>“To glorify God as we communicate the Gospel and mobilize the global church to evangelize, disciple and serve people living with disability.”<br><br></div><div>VALUES:<br><br></div><ol><li>Honor God in everything we do</li><li>Build relationships based on trust and respect</li><li>Maintain integrity and excellence in programs and services</li><li>Practice responsible stewardship</li></ol><div><br><strong>* Lead Like Jesus is a course of study provided to all employees and is based on the book written by Ken Blanchard and Phil Hodges of the same name. The Lead Like Jesus course is the model which governs our ministry culture and contributes significantly to Joni and Friends maintaining its certification as a “Best Christian Workplace” according to surveys by the Best Christian Workplace Institute (BCWI).</strong></div>

Salesforce System Administrator

<div>Development Assistant (Fundraising Operations Assistant)<br><br>Under the supervision of the Chief-of-Staff, and in coordination with the Advancement Director, the Events Coordinator, and other team members, the Development Assistant provides operational, logistical, and administrative support for organizational fundraising efforts. Since the Development Assistant will be in close contact with IFPC ministry partners (donors), vendors, staff, and allies, he or she should be personable, outgoing, and possess good written and communication skills. Additionally, this individual must demonstrate sound judgment when interacting and interfacing with IFPC’s partners and constituents.<br><br>Responsibilities:<br><br>● Advancement Support (50%)<br>○ Maintain confidentiality and log detailed notes in CRM when engaging with IFPC partner base<br>○ Analyze wealth management reports and track changes within current and prospective donor<br>profiles<br>○ Research donors and major donor prospects through internet searches, analyze giving history, and<br>report outcomes to the Advancement Director<br>○ Assist with scheduling meetings for the Advancement Director and other fundraising roles<br>○ Research like-minded businesses to generate event sponsorship leads and conduct sponsorship<br>outreach as directed<br>○ Ensure that the donation follow-up procedure is followed when it comes to thank you notes and<br>donor receipts<br>○ Assist the Advancement Director with engaging donors and building relationships, predominantly<br>over the phone<br>○ Make phone calls to ministry partners and ministry friends about organizational programs,<br>initiatives, and upcoming events<br><br>● Donor and Constituent Relations (50%)<br>○ Develop and reach goals for donor outreach to follow-up and cultivate relationships<br>○ Manage a portfolio/caseload of prospects and small-dollar donors<br>○ Process and catalog donor gifts within CRM platform<br>○ Assist in maintaining the CRM Platform<br>○ Assist with the logistics of fundraising campaign mailers<br>○ Print and mail donation receipts and thank you cards</div>

Fundraising Operations Assistant

<div><strong>Location: </strong>Golden, CO (On-Site, 5 days/week)</div><div><strong>Hours</strong>: Full-time</div><div><br><strong>Position Mission</strong></div><div>The <strong>Director of IT</strong> is responsible for overseeing FOCUS’s technology infrastructure and strategy to ensure the organization’s systems, networks, and services support its mission and daily operations effectively. Reporting to the VP of IT, the Director of IT leads a multi-disciplinary team of IT professionals, manages vendor relationships, and oversees IT budgeting, security, and compliance. The role requires high-level strategic thinking, hands-on IT experience, and strong leadership skills to foster innovation, efficiency, and reliability in all technical areas. This is a full-time, on-site position in Golden, Colorado.</div><div><br><strong>Position Responsibilities</strong></div><div><strong>1. Strategy &amp; Leadership</strong></div><ul><li><strong>Technology Strategy &amp; Roadmap</strong>: Collaborate with the VP of IT to develop and execute a multi-year technology roadmap that aligns with FOCUS’s mission, strategic goals, and growth trajectory.</li><li><strong>Team Leadership &amp; Development</strong>: Recruit, mentor, train, and manage a team of IT professionals (infrastructure, help desk, security, etc.). Encourage a culture of continuous learning, collaboration, and accountability.</li><li><strong>Cross-Functional Collaboration</strong>: Partner with other departments (Finance, Operations, Mission Development, etc.) to understand technological needs, identify opportunities for process improvement, and drive technology-enabled solutions.</li></ul><div><strong>2. Infrastructure &amp; Operations</strong></div><ul><li><strong>Systems &amp; Network Management</strong>: Oversee the design, implementation, and maintenance of all IT systems, including servers, networks, cloud environments, and telecommunications. Ensure high availability, reliability, and security.</li><li><strong>Help Desk &amp; Support</strong>: Supervise user support services to provide timely and effective resolution of hardware, software, and network issues. Establish and track performance metrics (e.g., ticket resolution time, user satisfaction) to continuously improve service levels.</li><li><strong>Vendor &amp; Service Provider Management</strong>: Manage relationships with external partners (hardware/software vendors, managed service providers, etc.), including contract negotiation, service level agreements, and performance monitoring.</li></ul><div><strong>3. Security &amp; Compliance</strong></div><ul><li><strong>Cybersecurity</strong>: Develop and maintain a robust cybersecurity program, including threat assessments, vulnerability management, incident response, and training programs to ensure organization-wide security awareness.</li><li><strong>Compliance &amp; Risk Management</strong>: Ensure compliance with relevant regulations and internal policies. Perform regular audits and risk assessments, implementing best practices to protect sensitive data.</li><li><strong>Disaster Recovery &amp; Business Continuity</strong>: Define and maintain disaster recovery and business continuity plans. Oversee periodic testing of backup systems and processes to ensure minimal downtime in the event of a crisis.</li></ul><div><strong>4. Project Management</strong></div><ul><li><strong>Project Oversight</strong>: Lead and manage complex IT projects from ideation to completion, ensuring projects are delivered on time, within scope, and on budget.</li><li><strong>Stakeholder Engagement</strong>: Communicate project goals, progress, and updates to leadership and relevant teams. Provide clear guidance and set realistic expectations regarding resource needs and timelines.</li><li><strong>Change Management</strong>: Develop and implement change management strategies to minimize disruption and enhance user adoption of new systems and technologies.</li></ul><div><strong>5. Budgeting &amp; Resource Allocation</strong></div><ul><li><strong>Annual IT Budget</strong>: In collaboration with the VP of IT, develop and manage the annual IT budget, ensuring cost-effectiveness and alignment with organizational priorities.</li><li><strong>Resource Planning</strong>: Optimize resource allocation to balance day-to-day support needs with strategic initiatives. Make data-driven recommendations regarding new tools, upgrades, and services.</li></ul><div><strong>6. Organizational &amp; Mission Alignment</strong></div><ul><li><strong>Mission Support</strong>: Understand and support FOCUS’s Catholic mission, integrating its values into decision-making and team culture.</li><li><strong>Community Engagement</strong>: Collaborate with organizational leadership and stakeholders to leverage technology in support of evangelization efforts, donor engagement, and community outreach.</li><li><strong>Training &amp; Evangelization</strong>: Encourage IT best practices and empower staff, missionaries, and students (when applicable) through training programs that enhance technology usage and alignment with the organization’s evangelistic focus.</li></ul><div><br><strong>Qualifications</strong></div><ul><li><strong>Education</strong>:<ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field required.</li><li>Master’s degree in a relevant field or MBA preferred.</li></ul></li><li><strong>Experience</strong>:<ul><li>8+ years of progressive experience in IT management, with at least 3 years in a leadership role (Director, Senior Manager, or equivalent).</li><li>Proven experience managing infrastructure, cloud services, and cybersecurity programs.</li><li>Experience in a non-profit or mission-driven organization is a plus.</li></ul></li><li><strong>Technical Skills</strong>:<ul><li>Deep knowledge of network protocols, server technologies, virtualization, and cloud platforms (e.g., AWS, Azure).</li><li>Familiarity with data management, CRM systems, and ERP platforms.</li><li>Robust understanding of IT security frameworks (e.g., NIST, CIS, ISO 27001) and compliance requirements (e.g., PCI-DSS, GDPR).</li></ul></li><li><strong>Leadership &amp; Interpersonal Skills</strong>:<ul><li>Strong strategic thinking, with the ability to translate organizational needs into practical technology strategies.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Demonstrated ability to lead, mentor, and develop teams.</li></ul></li><li><strong>Mission &amp; Values Alignment</strong>:<ul><li>Commitment to uphold and support FOCUS’s Catholic mission and values.</li><li>Ability to work collaboratively in a faith-based environment, respecting the Catholic identity of the organization.</li></ul></li></ul><div><br><strong>Compensation &amp; Benefits</strong></div><div>For this role, we anticipate paying <strong>$120,000 - $160,000/year</strong>. This range is an estimate. The actual amount may be higher or lower than the provided range and will be adjusted based on various factors including qualifications, experience, abilities, geographic location, and duties.</div><div><br>As a FOCUS staff member, you and your family will have access to several benefits that are designed to help care for the whole person and make your career at FOCUS rewarding. You will receive:</div><ul><li>Medical, Vision and Dental insurance</li><li>Ability to contribute to a Health Savings Account</li><li>Employer-provided life insurance</li><li>Long-term disability insurance</li><li>Option to purchase additional life insurance for yourself, your spouse and your child(ren)</li><li>403(b) retirement plan with a discretionary employer-match for eligible staff</li><li>Option to purchase LifeLock Identity Protection</li><li>Integrity-based Paid Time Off</li><li>Paid parental leave</li><li>We observe many paid holidays recognized by fellow Americans and also some of the feast days of Holy Mother Church. In addition, we recognize the Sacred Christmas Respite by closing the office from December 24-January 1 each year.</li></ul><div><br>Eligibility for benefits depends on the type of position you hold (full-time, part-time or temporary), and your tenure with FOCUS. Specific benefits may change at FOCUS's discretion.&nbsp;</div>

Director of IT

<div><strong>Location: </strong><em>Remote (U.S. Based)</em></div><div><br></div><div><em>The Christian Broadcasting Network (CBN)</em> is seeking an experienced <strong>Systems Engineer</strong> to join its Enterprise Network team.&nbsp; This crucial role will design, implement, and optimize enterprise-level IT systems that align with organizational infrastructure and service goals. You will be primarily responsible for Windows Server OS lifecycle management, Azure IaaS/PaaS development, hybrid cloud management, centralized and decentralized storage solutions, and virtualization and orchestration systems. Additionally, you will collaborate with IT leadership to align systems engineering efforts with organizational strategies, provide mentorship to junior engineers, and conduct business analyses to ensure optimal resource allocation.<br><br></div><div><strong>The successful candidate will possess the following qualifications:</strong></div><ul><li><strong>Education &amp; Experience:</strong> Bachelor’s degree in Engineering or a related field with a minimum of five (5) years of experience as a Systems Engineer or in a similar role.</li><li><strong>Technical Expertise:</strong> Strong understanding of systems architecture, Windows Server OS lifecycle management, Azure IaaS/PaaS, centralized and decentralized storage platforms, virtualization, and orchestration systems.</li><li><strong>Federation Technologies:</strong> Demonstrated experience with Microsoft Federation or similar technologies to support secure identity management and authentication across systems.</li><li><strong>Cloud &amp; Systems Optimization:</strong> Proven experience in configuring and optimizing IT infrastructure, hybrid cloud environments, and storage platforms.</li><li><strong>Communication &amp; Organization:</strong> Exceptional communication skills with the ability to engage effectively across all organizational levels, along with strong organizational capabilities.</li><li><strong>Analytical &amp; Troubleshooting Skills:</strong> Strong analytical and problem-solving skills, with the ability to work both independently and collaboratively.</li><li><strong>Vendor Management:</strong> Experience managing vendor relationships to ensure optimal service delivery and support for systems and storage platforms.</li><li><strong>Project Management:</strong> Proven experience leading systems engineering projects with minimal supervision throughout the project lifecycle.</li></ul><div><br></div><div>CBN is a global nonprofit ministry demonstrating the love of God by sharing the Gospel through digital content, traditional media, and humanitarian aid. CBN offers a professional and rewarding work environment, competitive salary, and benefits package to include healthcare for full time positions.&nbsp; If you meet the listed qualifications and are in agreement with CBN’s mission and purpose, please click apply or visit our CBN Job Board at www.cbn.com for application and benefit information.<br><br></div><div><em>We are unable to give full consideration to resumes without applications.</em></div>

CHRISTIAN SYSTEM ADMINISTRATIONJOBS