<p>As the Director of Design Client Experience at Thrivent, you will be a dynamic leader focused on strategic vision, growing talent, and driving execution. You will lead and mentor a team of managers, focusing on new value creation, organization-wide leadership, and operational excellence. With your significant management experience and strong design skills, you will drive the development of innovative practices that increase the value and appreciation of design both internally and externally.</p><h3>Duties &amp; Responsibilities</h3><p><em>This is not intended to be an all-inclusive list of essential job functions, but rather a general overview of the principal responsibilities.</em></p><ul><li>Lead and mentor a team of designers, focusing on strategic vision, talent growth, and execution excellence.</li><li>Excel in one area of design, with strong proficiency in two others and capability in two additional areas. Use design methods not just to solve execution problems but to identify new opportunities for value creation.</li><li>Complete the shift to program-level work across multiple workstreams, driving the development of new practices that increase the value and appreciation of design.</li><li>Frame research initiatives and prioritize when to execute research to inform strategic decisions and identify new opportunities. Take an active role in company-wide leadership initiatives, shaping entire user experiences.</li><li>Use storytelling and persuasion to connect strategy and vision with day-to-day practicality, driving meetings and stakeholder communication effectively.</li><li>Develop a holistic understanding of organizational context and line-of-business strategy. Appreciate broader organizational efforts around culture, work, and values, and articulate a compelling vision for the team.</li><li>Create the team you need by defining problems with cross-functional leads and managing managers. Coach managers toward strong people-management practices and drive broader organizational efforts around culture, work, and values.</li><li>Recruit, develop, and sustain a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization.</li><li>Support and develop an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to clients. Shape and support a culture that represents Thrivent’s purpose, promise, and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.</li><li>Model Thrivent’s leadership competencies: Model the Way, Rally the Team, and Deliver Outcomes.</li></ul><h3>Key Relationships &amp; Influence</h3><ul><li>Design Managers and Principal Designers – direct supervision and management</li><li>Cross-functional Product and Engineering peers – collaboration</li><li>Cross-functional organizational stakeholders – collaboration and presentations</li><li>Product, Design, and Engineering VPs and EVPs – presentations and strategic communication</li></ul><h3>Qualifications &amp; Skills</h3><p><strong>Required</strong></p><ul><li>Bachelor’s degree or equivalent experience in Interaction Design, UI/UX Design, Web Product Design, Web Development, or any combination of education and experience that would provide an equivalent background.</li><li>12+ years of experience in a related field, including 5-8 years of experience in user experience, interaction design, product innovation, and research within a product development team.</li><li>Proven experience leading and mentoring design teams, with significant management experience and the ability to recruit and hire top talent.</li><li>Strong leadership skills with the ability to motivate and inspire teams to achieve their goals.</li><li>Ability to drive the development of innovative practices that increase the value and appreciation of design, supported by a strong strategic mindset.</li><li>Strong strategic communication skills, with the ability to connect vision with day-to-day practicality.</li><li>Holistic understanding of organizational context and line-of-business strategy, with the ability to articulate a compelling vision for the team.</li><li>Experience in talent management, including recruiting, hiring, and professional development.</li><li>Experience in annual and ad hoc headcount planning for the organization and securing necessary budget.</li></ul><p><strong>Preferred</strong></p><ul><li>Strategic design thinking and the ability to contribute to the overall design strategy of the organization.</li><li>Knowledge and experience working in diversified financial services.</li><li>Experience working within a product operating model at scale.</li></ul><h3>Pay &amp; Benefits</h3><p>Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market-competitive compensation programs designed to attract, reward, and retain top talent.</p><p>The applicable salary range for this full-time role is <strong>$177,984.00-$240,803.00 per year</strong>, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills and knowledge, business needs, market demand, and other factors Thrivent deems important.</p><p>Thrivent is unique in its commitment to helping people be wise with money and live balanced and generous lives. That commitment extends to employee benefits, which may include:</p><ul><li>Annual or long-term incentive bonuses</li><li>Medical, dental, and vision insurance</li><li>Health Savings Account (HSA)</li><li>Flexible Spending Account (FSA)</li><li>401(k) plan</li><li>Pension</li><li>Life and accidental death and dismemberment insurance</li><li>Disability insurance</li><li>Supplemental protection insurance</li><li>20 days of Paid Time Off each year</li><li>Sick and Safe Time</li><li>10 paid company holidays</li><li>Volunteer Time Off</li><li>Paid parental leave</li><li>Employee Assistance Program (EAP)</li><li>Well-being benefits</li><li>Other employee benefits</li></ul><p>Eligibility for these benefits is subject to the applicable plan and policy documents. Thrivent’s plans and policies are subject to change at any time at Thrivent’s discretion.</p><h3>Equal Employment Opportunity</h3><p><em>Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.</em></p><p><em>Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know.</em></p>

Director, Design Client Experience

<div>**Compensation range for this position is $200,000 - $220,000&nbsp;<br>This is a full-time, REMOTE position that requires domestic and international travel expected at 30-50%.<br><br>Mercy Ships is seeking a Chief Technology Officer (CTO) to serve remotely. As CTO, you will provide executive leadership, strategic direction, and organizational partnership focused on the global technology function during a significant period of organizational maturity and transformation. Reporting directly to the Chief Financial Officer and working in close partnership with the Office of the CEO, Strategy &amp; Transformation Office, Executive Leadership Team, and existing technology leadership, the CTO will evaluate the organization’s current technology environment while helping establish the long-term strategic direction, governance, enterprise architecture, and operating model necessary to support Mercy Ships' global mission.&nbsp;<br><br>During the initial phase of the role, the CTO will work collaboratively alongside existing technology leadership to develop a deep understanding of the organization’s mission, operations, technology landscape, organizational capabilities, and business priorities. As this understanding develops, the CTO will partner with executive leadership to strengthen technology strategy, governance, organizational capability, and delivery effectiveness by implementing approved improvements. This role serves as both a strategic advisor and executive technology leader, ensuring that enterprise technology enables the organization’s mission while strengthening confidence, accountability, and execution across the technology function. The CTO will provide leadership in the following areas:<br><br></div><ul><li>Enterprise technology strategy and architecture&nbsp;</li><li>Technology governance and investment prioritization&nbsp;</li><li>Technology operating model and organizational capability&nbsp;</li><li>Technology delivery and execution maturity&nbsp;</li><li>Workforce capability and leadership development&nbsp;</li><li>Business readiness and organizational adoption&nbsp;</li><li>Artificial Intelligence, automation, and emerging technology strategy&nbsp;</li><li>Long-term technology investment planning&nbsp;</li><li>Establish strong connections between organizational strategy, business capabilities, enterprise architecture, and technology investments.</li></ul><div><br></div><div><br><strong>How You’ll Contribute Enterprise Technology Leadership &amp; Strategy<br></strong><br></div><ul><li>Develop a comprehensive understanding of Mercy Ships' global operations, strategic objectives, and technology landscape.&nbsp;</li><li>Evaluate the current enterprise technology environment, including enterprise architecture, infrastructure, applications, integrations, cybersecurity, data governance, operational maturity, and technology investments.&nbsp;</li><li>Develop a multi-year enterprise technology strategy aligned with organizational strategy and business capabilities.&nbsp;</li><li>Identify opportunities to strengthen enterprise architecture, reduce technical debt, improve scalability, and increase operational effectiveness.&nbsp;</li><li>Develop enterprise principles for AI, automation, emerging technologies, and responsible innovation.&nbsp;</li><li>Guide technology investment decisions through clear architectural principles and strategic alignment.</li></ul><div><br><strong>Organizational Partnership &amp; Capability Development<br></strong><br></div><ul><li>Build trusted relationships with existing technology leadership, business leaders, National Offices, and operational stakeholders.&nbsp;</li><li>Evaluate the effectiveness of the current technology operating model, organizational capabilities, leadership capacity, and delivery maturity.&nbsp;</li><li>Coach, mentor, and support technology leaders while strengthening accountability, collaboration, and execution.&nbsp;</li><li>Recommend and implement approved organizational improvements that strengthen enterprise technology capabilities and long-term organizational effectiveness.&nbsp;</li><li>Foster a culture of continuous improvement, servant leadership, operational excellence, and enterprise thinking.</li></ul><div><br></div><div><strong>Technology Governance &amp; Strategic Execution<br></strong><br></div><ul><li>Partner closely with the Strategy &amp; Transformation Office to align enterprise technology planning with organizational strategic planning, enterprise portfolio management, and transformation governance.&nbsp;</li><li>Strengthen governance processes supporting technology prioritization, investment decisions, architectural standards, risk management, and delivery oversight.&nbsp;</li><li>Establish strong connections between organizational strategy, business capabilities, enterprise architecture, and technology investments. Improve transparency regarding technology priorities, sequencing, and enterprise value.</li></ul><div><br></div><div><strong>Delivery Excellence &amp; Organizational Trust<br></strong><br></div><ul><li>Evaluate current project and program delivery practices, including business readiness, change management, solution design, vendor management, and implementation governance.&nbsp;</li><li>Identify root causes contributing to delivery challenges, organizational friction, and execution risks.&nbsp;</li><li>Partner with technology leadership to improve execution discipline, organizational alignment, and cross-functional collaboration.&nbsp;</li><li>Lead implementation of approved improvements that strengthen delivery maturity, operational excellence, and organizational trust.&nbsp;</li><li>Help re-establish confidence in the technology function through transparency, measurable progress, and consistent executive leadership.</li></ul><div><br><strong>Executive Partnership &amp; Advisory</strong></div><div><br></div><ul><li>Serve as a trusted advisor to Executive Leadership and the Board regarding enterprise technology strategy, organizational capability, emerging technology, and investment priorities.&nbsp;</li><li>Provide periodic assessments, strategic recommendations, and progress updates regarding the technology function.&nbsp;</li><li>Support executive decision-making regarding enterprise modernization, technology-enabled transformation, and long-term organizational capability.</li></ul><div><br></div><div><strong>The Ideal Candidate</strong></div><div><br></div><ul><li>Minimum 10 -15 years of progressive technology leadership experience, including executive technology leadership roles.&nbsp;</li><li>Proven experience serving as a CTO, CIO, VP of Technology, or equivalent executive leadership role within complex enterprise environments.&nbsp;</li><li>Demonstrated success leading enterprise technology transformation, organizational improvement, enterprise architecture, or operational modernization initiatives.&nbsp;</li><li>Strong enterprise architecture and systems-thinking capabilities across applications, infrastructure, cybersecurity, cloud platforms, integrations, and data.&nbsp;</li><li>Experience aligning enterprise technology strategy with organizational strategy and business priorities.&nbsp;</li><li>Demonstrated ability to build trusted executive relationships while leading organizational change.&nbsp;</li><li>Strong understanding of globally distributed organizations and multicultural operating environments.&nbsp;</li><li>Exceptional executive communication, stakeholder management, and organizational influence skills.&nbsp;</li><li>Travel domestically and internationally, including flights of extended duration and occasional time zone changes; travel expected at 30-50%</li></ul><div><br></div><div><strong>Culture and Alignment<br></strong><br></div><ul><li>Is aligned with Mercy Ships’ mission, core values, culture, and Code of Conduct.&nbsp;</li><li>Takes an active role in supporting the Community of Faith and lives out our Core Values.&nbsp;</li><li>Achieves a high level of trust in relationships, respects others, is open and honest, and admits mistakes.</li></ul><div><br></div><div><strong>Preferred Experience<br></strong><br></div><ul><li>Experience within nonprofit, humanitarian, healthcare, maritime, or globally distributed mission-driven organizations.&nbsp;</li><li>Experience advising executive leadership teams and Boards.&nbsp;</li><li>Experience leading enterprise operating model transformation.&nbsp;</li><li>Familiarity with AI governance, automation strategy, and emerging technology adoption.</li></ul><div><br></div><div>**Compensation range listed is for U.S. hires only. Actual compensation may vary dependent upon location of hire.</div>

Chief Technology Officer

<div><strong>About the Role</strong></div><div>Take Command is building the financial foundation for a better health insurance experience. As more employers use our platform to reimburse employees for individual insurance, how money moves through our system becomes critical to making that experience affordable, reliable, and easy to understand.</div><div>We’re looking for a Staff Engineer with real experience building ledger, payments, card, reimbursement, or money movement systems in production.</div><div><br>This is a senior role with meaningful influence over the technical and product direction of our financial systems. You’ll help us make sound architectural decisions, avoid common pitfalls in financial system design, and raise the team’s understanding of proven ledger and payment patterns.</div><div>The role is full-stack, but heavily backend-leaning. Most of your work will be in Java, Postgres, and AWS, with occasional React work where needed. Over time, we expect more of our stack to move toward TypeScript, and you’ll have an opportunity to help shape that transition.</div><div><br><strong>What You'll Do</strong></div><ul><li>Drive architecture and implementation for ledger, payments, and money movement capabilities, both through your own contributions and by guiding technical decisions across the team</li><li>Design systems that handle financial events, balances, reimbursements, payment states, reconciliation, reversals, and related workflows</li><li>Build reliable backend services, integrations, and data models for systems where correctness matters</li><li>Partner with product and engineering leaders to shape the direction of our financial platform</li><li>Bring practical experience from production financial systems to help us avoid common mistakes and choose proven patterns</li><li>Mentor other engineers and help establish strong engineering patterns for financial systems</li><li>This role doesn’t require people management, but the opportunity does exist</li></ul><div><br></div><div><strong>What We're Looking For</strong></div><ul><li>Significant experience building and operating production financial systems</li><li>Hands-on experience with ledgers, payment systems, card payments, banking integrations, reimbursements, or similar money movement infrastructure</li><li>Strong backend engineering experience, ideally with Java or a similar language</li><li>Strong relational database experience, especially with data models that require accuracy, traceability, and long-term maintainability</li><li>Ability to lead through technical judgment, clear communication, mentorship, and execution</li><li>Comfort working through ambiguous product and technical problems</li><li>A product-minded approach to engineering, with an interest in how technical decisions affect customers, operations, and the business</li><li>Pragmatic judgment about when to invest deeply, when to keep things simple, and how to make tradeoffs without losing sight of financial integrity</li></ul><div><strong>Compensation</strong></div><ul><li>$165,000 - $235,000 + 10% bonus</li><li>We believe employees should be compensated fairly based on the market in which they live and work. Using geographic market data helps us maintain competitive pay, support internal equity, and ensure a consistent approach to compensation decisions across the company.</li></ul><div>&nbsp;</div><div><strong>Working at Take Command</strong></div><div>We’re excited to build a team and culture that reflects our values! We offer competitive pay and health benefits to share with this position.</div><ul><li>A generously funded ICHRA for medical, dental, and vision premiums and medical expenses. You get to use our own product and we think that’s so exciting and rare!</li><li>Unlimited personal vacation in addition to regular company holidays.</li><li>401(k): 90-day eligibility for 4% match that vests over 4 years with a one year cliff!</li><li>We have two beautiful offices in Richardson, Texas (City Line) and Austin, Texas. The kitchen is well-stocked and we've designed the space to have lots of different areas to work--lounge on the couch, stand near your colleague at a kiosk desk or hole up in one of our phone rooms!</li><li>Competitive parental leave for new parents.</li><li>Up to two paid days of Paw-ternity leave. We recognize that pets are family too - and supporting life outside of work (including four-legged members) matters!</li><li>ClassPass corporate membership with access to over 73,000 fitness and wellness options.</li><li>Flexible on where you work – we believe in the power of connecting with intention! While we hope to see you around the office on a regular basis, you also have the ability to work from home some when you need to get focus work done.</li></ul><div><br><strong>More About Us</strong></div><div>We secured our Series B funding in 2023 and are thrilled to be able to expand our team. Despite being a small startup in a land of health insurance giants, we’re the recognized industry leader for what we do (health insurance reimbursements) and passionate about bringing it to market because we know we can help fix a broken system and improve our clients’ wellbeing and health outcomes. We’ve been featured in <em>The New York Times</em>, <em>The Wall Street Journal</em>, <em>The Dallas Morning News</em>, and other national healthcare publications and are excited about our growth opportunities.</div><div><br>Take Command knows diversity and inclusion among our teammates is integral to our company’s success and growth. Our vision is to recruit, develop, and retain the best team from a diverse candidate pool. This has mostly been about us, but we’d love to hear from you--we can’t wait to hear your story!&nbsp;</div><div><br><strong>About Take Command</strong></div><div>Take Command is a start-up on a mission to improve the healthcare system, starting with health insurance. Pragmatically speaking, we help employers reimburse employees for individual insurance instead of offering a traditional one-size-fits-all group plan. We believe this model can empower employees (when they have the right support) to be savvy healthcare consumers and have a transformative impact on the entire healthcare system.</div><div><br>Let’s be honest—health insurance is usually a confusing, frustrating, and even emotional experience for people. We want to fix that with a new model, great technology, and a superior user experience. We have made a great start, but we need your help to fully realize our long-term vision.</div>

Staff Software Engineer – Payments & Ledger

<div><strong><br>Director of Sales</strong>&nbsp;</div><div>Remote<br>&nbsp;$90,000-$135,000 annually DOE + commissions and bonuses&nbsp;<br><br></div><div><strong><br>About Us</strong>&nbsp;</div><div>It's not just a job—it's a mission.<br>&nbsp;<br>&nbsp;For over 30 years, Outreach has equipped churches and ministry leaders around the world through innovative technology, resources, and services. We are a purpose-driven organization with a collaborative culture, strong values, and employees who are passionate about making a difference.&nbsp;<br><br></div><div><strong><br>About the Role</strong>&nbsp;</div><div>We are seeking a strategic, hands-on Director of Sales to own and scale Outreach's sales organization. This leader will grow revenue by developing people, building scalable sales processes, optimizing CRM systems, launching new initiatives, and personally pursuing strategic opportunities. The ideal candidate is an entrepreneurial, data-driven builder with a passion for helping churches grow.&nbsp;<br><br></div><div><strong><br>Compensation &amp; Benefits</strong>&nbsp;</div><div>$90,000-$135,000 annual base salary (DOE)<br>&nbsp;• 5% commission on personal sales<br>&nbsp;• Leadership bonus based on team revenue, growth targets, and key outcomes<br>&nbsp;• Potential accelerators for exceeding revenue goalsDirec<br>&nbsp;• Medical, dental, and vision insurance<br>&nbsp;• Life insurance<br>&nbsp;• Short- and long-term disability<br>&nbsp;• Identity theft protection<br>&nbsp;• 11 paid holidays<br>&nbsp;• Vacation and sick leave<br>&nbsp;• 401k with employer match&nbsp;<br><br></div><div><strong><br>Why You'll Love Working Here</strong>&nbsp;</div><div>• Meaningful work that supports churches and ministries worldwide<br>&nbsp;• Remote work environment<br>&nbsp;• Opportunity to build and shape a growing sales organization<br>&nbsp;• Supportive, mission-aligned culture<br>&nbsp;• Employee engagement activities and company events&nbsp;<br><br></div><div><strong><br>What You'll Do</strong>&nbsp;</div><div>• Own sales-team revenue, forecasting, and growth targets<br>&nbsp;• Develop and execute strategies that drive new business and long-term revenue<br>&nbsp;• Identify and launch revenue opportunities across products, partnerships, and channels<br>&nbsp;• Lead and coach the Sales Manager and BDR team<br>&nbsp;• Build and train a commission-only sales force with clear goals and KPIs<br>&nbsp;• Build scalable sales processes, playbooks, pipelines, and CRM workflows<br>&nbsp;• Own pipeline visibility, forecasting, dashboards, and sales reporting<br>&nbsp;• Personally pursue and close strategic sales and partnership opportunities<br>&nbsp;• Lead executive-level negotiations and key customer relationships<br>&nbsp;• Partner across teams to improve lead flow, product launches, and customer experience<br>&nbsp;• Build a performance-driven, mission-aligned sales culture&nbsp;<br><br></div><div><strong><br>What We're Looking For</strong>&nbsp;</div><div>&nbsp;• Seven or more years of progressive sales leadership experience<br>&nbsp;• Demonstrated success scaling teams and growing revenue<br>&nbsp;• Experience leading sales, business development, and account management functions<br>&nbsp;• Experience building sales processes, compensation plans, and performance dashboards<br>&nbsp;• Strong financial acumen in forecasting, pricing strategy, and pipeline management<br>&nbsp;• Advanced CRM experience with pipelines, workflows, automations, and reporting<br>&nbsp;• Strong leadership, analytical, negotiation, and communication skills<br>&nbsp;• Alignment with Outreach's mission, vision, and core values&nbsp;<br><br></div><div><strong><br>Preferred Qualifications</strong>&nbsp;</div><div>• GoHighLevel experience<br>&nbsp;• Experience selling SaaS, marketing services, subscriptions, technology, or agency services<br>&nbsp;• Understanding of the Christian church and experience serving churches or faith-based organizations&nbsp;<br><br></div><div><strong><br>Apply Today</strong>&nbsp;</div><div>If you're a sales leader who enjoys building people, systems, and new revenue opportunities while contributing to a meaningful mission, we'd love to hear from you.&nbsp;<br><br></div><div>************&nbsp;<br><br></div><div>&nbsp;<em>Outreach, Inc. provides </em><strong><em>equal employment opportunities</em></strong><em> to all employees and applicants. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</em>&nbsp;<br><br></div><div>&nbsp;<br><br></div>

Director of Sales

<h3><strong>Your future role at a glance&nbsp;</strong></h3><div><strong>Location: </strong>Remote</div><div><strong>Department: </strong>Studio Engagement Services</div><div><strong>Schedule: </strong>Day shift | Full-time</div><div><strong>Salary:</strong> $138,258.29 - $195,187.61 per year</div><div>Eligible for an annual bonus incentive&nbsp;</div><div><br></div><h3>Life at Ascension: Where purpose meets opportunity</h3><div>Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.</div><div><br></div><h3>Benefits that help you thrive</h3><ul><li><strong>Comprehensive health coverage:</strong>medical, dental, vision, prescription coverage and HSA/FSA options</li><li><strong>Financial security &amp; retirement:</strong> employer-matched 403(b), planning and hardship resources, disability and life insurance</li><li><strong>Time to recharge:</strong> pro-rated paid time off (PTO) and holidays</li><li><strong>Career growth:</strong> Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning</li><li><strong>Emotional well-being:</strong> Employee Assistance Program, counseling and peer support, spiritual care and stress management resources</li><li><strong>Family support:</strong>parental leave, adoption assistance and family benefits</li><li><strong>Other benefits:</strong> optional legal and pet insurance, transportation savings and more</li></ul><div><br></div><div><br></div><h3>How you’ll make an impact in this role</h3><ul><li>Lead a high-performing engineering team of developers, administrators, and analysts to build scalable healthcare solutions on the Salesforce platform.</li><li>Partner with product and architecture teams to design technical solutions that balance clinical user needs with platform best practices.</li><li>Direct the release management lifecycle and deployment pipeline to ensure stable, on-schedule production updates with minimal business disruption.</li><li>Mentor team members through regular coaching, performance reviews, and career development paths to foster a culture of technical excellence.</li><li>Solve complex production support and integration challenges to maintain maximum system uptime and platform performance.</li></ul><div><br></div><h3>What minimum requirements you’ll need</h3><div>Education:</div><ul><li>High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. 3 years of leadership or management experience preferred.</li></ul><div><br></div><h3>What additional preferences we're seeking</h3><ul><li>Seven years of professional software development experience, including two years of direct team leadership or management experience.</li><li>Enterprise-level configuration and programmatic development experience specifically within Salesforce Data Cloud.</li></ul>

Senior Salesforce Engineering Manager

<div><strong>The Opportunity</strong></div><div>We're building the next chapter of the Donorbox platform: a nonprofit CRM that helps organizations turn contacts into donations and donations into lasting relationships. We're hiring a <strong>Senior Product Manager </strong>to lead the Donorbox CRM and empower nonprofits to manage their supporters and communicate with them at scale.</div><div><br>The CRM was launched in early 2026 on the back of a beta that drew thousands of leads. Today, it does the core jobs well and is ready for thoughtful stewardship into a market-leading product.</div><div><br>You'll own the CRM across the data layer (supporter records, data quality, segmentation logic, and reporting) and the engagement layer (email and multi-channel communications, automations, and stewardship). Together these aspects will cover the full "understand your supporters and communicate with them" surface. You will be the single product leader connecting both layers.</div><div>This is a builder's role at an inflection point.</div><div><br><strong>What You'll Do</strong></div><ul><li><strong>Own the CRM vision and roadmap end-to-end</strong>: Translate the company's CRM strategy into a sequenced plan with clear, measurable outcomes.</li><li><strong>Advise and execute on a data model evolution strategy:</strong> Get deep into how supporters, households, donations, soft credits, and communications are modeled today, and drive the evolution toward a more robust, scalable model.</li><li><strong>Sharpen segmentation and Lists</strong>: Enable nonprofits with powerful filtering and the path toward data-informed segmentation that nonprofits need.</li><li><strong>Grow CRM as an acquisition engine:</strong> Ship top-of-funnel features that pull new organizations into the platform.</li><li><strong>Make communications demonstrably drive giving</strong>: Own the insights and metrics that help nonprofits use email and direct stewardship to uplift their fundraising.</li><li><strong>Run great product practice:</strong> Talk to nonprofits constantly, separate the real problem from the stated request, define success before you ship, measure it after, and iterate to success.</li></ul><div><br><strong>Who You Are (Must-Haves)</strong></div><ul><li><strong>5+ years in product management. </strong>Previous experience building a B2B SaaS product or platform area. You've owned outcomes end-to-end and made good decisions under ambiguity and resource constraints.</li><li><strong>You think in data models.</strong> You can sit with engineers and hold your own on schema, uniqueness constraints, migrations, and architectural tradeoffs. You're comfortable shipping on top of an evolving model and have lived through real data migrations. You understand that for this product, the data model <em>is</em> the product.&nbsp;</li><li><strong>You have experience with mass communication tools. </strong>That might be email marketing, transactional emails, in-app notifications, or SMS, but you are comfortable with how communication channels get built, utilized, and measured. You know what signals success for the sender and how to guide customers towards best practice.</li><li><strong>You've built data-heavy B2B SaaS</strong>.&nbsp; A CRM, marketing-automation, segmentation, analytics, or similar data-platform product where the hard problems were about modeling and moving data, not just surfacing screens and commenting in Figma.</li><li><strong>You speak data fluently.</strong> You don't need to be a data engineer, but you are comfortable with JOINs and with writing CTEs. You wake up excited to look at user data, and you back your decisions with your insights.</li><li><strong>You build for non-technical, resource-strapped users.</strong> Our users are often a one-person fundraising department or an overwhelmed development director. Empathy for mission-driven, under-resourced organizations is a requirement, not a nice-to-have.</li><li><strong>You discover, decide, and translate.</strong> You love talking directly with users, can separate signals from noise, and can turn fuzzy needs into specs engineers can build against. You’ve got analogies ready to clearly communicate technical realities to non-technical stakeholders and leadership.</li></ul><div><br><strong>Nice To Have</strong></div><ul><li><strong>Nonprofit or fundraising domain knowledge.</strong> A feel for how nonprofits operate and execute on fundraising strategies is a huge advantage, but isn’t a gate. We will take sharp product instincts over sector tenure alone, but be prepared to articulate how your experience will translate over to our focus on non-profit users.</li><li><strong>Hands-on experience with AI, and a point of view on human–AI interaction.</strong> Enough time building prototypes, agents, or workflows to be credible without needing to be an S-tier practitioner. A thoughtful view of where AI creates real value, where it can act on its own, and where a human should stay in the loop to review and decide.&nbsp;</li><li><strong>Familiarity with segmentation or query tools.</strong> Whether it comes from a CRM, a BI tool, or hands-on SQL, you’ll have a head start if you have experience with how users want to slice an audience into meaningful groups and what makes that easy or painful.</li><li><strong>Demonstrable, self-directed continuous learning. </strong>Curiosity is important. We’d love to hear about your projects, hobbies, or interests that demonstrate that quality, and we’d love to hear about how that translates into your craft.</li></ul><div><br><strong>Details</strong></div><ul><li>Fully remote based in Canada or United States, with a preference for CT/ET time zones</li><li>Salary: $160,000–$200,000 (USD or CAD, based on location), depending on experience</li></ul><div><br><strong>Benefits &amp; Perks</strong></div><ul><li>Fully remote work from the comfort of your home</li><li>Generous time off policy of 21 days (birthday included 🎉), 8+ designated/floating holidays, 2 paid volunteer days, and additional sick days (dependent on state/country)</li><li>Employer-sponsored health insurance plan through TriNet, including medical (United Healthcare), dental, vision, and life (for US employees) and similar offering for Canadian employees</li><li>401(k) retirement plan via TriNet's partner, Empower, with an employer match of up to 4% (for US employees) and Registered Retirement Savings Plans (RRSP), with an employer match of up to 4% (for Canadian employees)</li><li>Reimbursement package for home office expenses and professional development, up to $1.5k</li><li>Eligibility for employee equity plan (stock options)</li><li>Wellness program with fitness and mindfulness classes</li><li>Love your work and our mission of serving nonprofits!</li></ul><div><br><strong>The Application Process</strong></div><div><strong>We have 5 stages:</strong></div><ol><li>Apply here and fill out our questions to tell us about you!</li><li>Prescreen Call with the Talent Team</li><li>Interview with Hiring Manager</li><li>Panel/Final Interview</li><li>Background &amp; Reference Checks</li></ol><div>If this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you!</div><div><br><strong>About Donorbox</strong></div><div>Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to raise over $4 billion in donations. 🚀</div><div><br>Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 150-person team based in 16+ states and 23+ countries. In 2026, Donorbox was named by Built In as one of the Best Places to Work in Washington, DC.</div><div><br>🏅 Donorbox is rated the #1 software for fundraising, donor management, and nonprofit payment on G2 based on hundreds of verified customer reviews — a reflection of the care our team puts into building products that nonprofits trust.</div>

Senior Product Manager, CRM

<h3><strong>About Planning Center</strong></h3><div>Planning Center exists to help churches build stronger, more connected communities.</div><div>Since 2006, over 80,000 churches have trusted our tools to care for their people—whether that’s communicating with their congregation, organizing important information, or coordinating the details that make ministry happen.</div><div><br>We’re an independent, profitable company with no outside investors. That means we get to focus on building products thoughtfully, caring for our team well, and making decisions for the long term.&nbsp;</div><div>Our team is fully remote, working together daily through tools like Slack, Asana, Linear, Notion, and Zoom. Three times a year, we gather in Carlsbad, CA to connect in person, strengthen relationships, and align on where we’re headed.</div><div><br><strong>About the Work</strong></div><div>Planning Center makes software that helps churches help people — and the people who run those churches are real, busy, and deserve tools that actually work. Our Design Managers are responsible for both the people and the work: you lead a team of Product Designers, set the design direction for your area in alignment with the other areas of the company, and stay close enough to the craft to raise the bar on what ships.</div><div>&nbsp;</div><div>This role sits within the Product org and reports directly to the Director of Product Design. You'll partner with your Area Triad (Product Manager and Senior Engineering Manager) to shape what gets prioritized and how it gets built, while developing every designer on your team to do their best and most independent work.</div><div>&nbsp;</div><div>We're looking for someone who has done the job before — who has hired, coached, and had the hard conversations — and who genuinely believes that investing in people is how you get great design at scale.</div><div><br><strong>Responsibilities</strong></div><ul><li>Lead and develop a team of Product Designers through regular 1:1s, feedback, performance conversations, and growth planning</li><li>Partner with your Area Triad (PM and ENG lead) to define design strategy and turn business goals into clear design direction</li><li>Set and hold a high bar for design craft. Give feedback that is specific, grounded, and connected to the user</li><li>Step in to do hands-on design work when the team needs support or additional bandwidth</li><li>Run design reviews, crits, and stakeholder conversations that move work forward with the right people in the room</li><li>Coach designers to form a clear point of view and own their problem space, rather than waiting for direction</li><li>Hire and onboard new designers as the team grows</li><li>Contribute to the evolution of Planning Center's design system and push for cross-product consistency</li><li>Establish and refine design processes that scale with team growth and product complexity</li><li>Model thoughtful use of AI tools and help your team build real confidence using them</li></ul><div><br><strong>What You Bring</strong></div><ul><li>3+ years leading a team of product designers, including hiring, coaching, and performance management</li><li>Experience partnering in a product trio or cross-functional structure to set direction and make trade-offs</li><li>A track record of shaping ambiguous problems alongside product and engineering -- not just executing well-scoped design work</li><li>Strong design craft with the ability to set a high bar and give feedback that raises others' work</li><li>Clear, confident communicator in writing, in conversation, and in cross-functional stakeholder settings</li><li>Fluency in Figma and a curiosity about where design tools and practice are heading</li></ul><div><br><strong>Nice to Have</strong></div><ul><li>Experience contributing to a design system or working closely with a design systems team</li><li>Background as an IC product designer before moving into management</li><li>Familiarity with church management software or the faith-based sector</li><li>Experience integrating AI-assisted design tools into your own workflow and helping your team do the same</li></ul><div><br><strong>Who We Look For</strong></div><div>The best fits for any role on the Planning Center team are people embodying our <strong>Core Values:</strong></div><ul><li><strong>Engage with Humility -</strong> We actively participate with openness and receptiveness. We are ready to listen, learn, and speak thoughtfully and kindly—regardless of skill level, expertise, or place on the org chart.</li><li><strong>Invest in our team -</strong> We give our time and energy to our team’s success—improving collaboration with effective communication, making space for diverse perspectives, sharing knowledge, and asking questions.</li><li><strong>Do Our Best Work -</strong> We aspire to do our best possible work—continually looking for ways to improve the quality of our individual output and contribute to our team's overall success and growth.</li><li><strong>Focus on Customer Impact -</strong> We advocate for our customer’s best interests in our decision-making—we can trace the goal of every project back to creating positive value for our customers.</li><li><strong>Think Holistically, Work Iteratively -</strong> We focus on taking practical steps towards our goals with an awareness of the broader context—thinking big, working small.</li></ul><div><br>We believe the strongest teams are made up of people with diverse backgrounds and experiences, and we are committed to cultivating that diversity here at Planning Center. We're building an inclusive, supportive place for you to do your best work. Planning Center is an Equal Opportunity Employer and participates in the U.S. Federal E-Verify program.</div><div><br><strong>The Hiring Process</strong></div><div>During the hiring process, you’ll have a chance to interact with several members of our team. We want this process to feel clear, respectful, and human— you’re getting to know us just as much as we’re getting to know you.</div><div><br>Applications will be accepted until <strong>July 13, 2026 at 8:00am PT</strong>. We review applications on a rolling basis and may close the posting early once we’ve built a strong pool of candidates, so we encourage you to apply early!</div><div><br>Below is an outline of the steps in our hiring process.</div><ul><li><strong>Step One</strong>: Apply with a resume and complete the application questions so we can learn more about your background and experience<br><em>Our application questions are a chance for us to get to know you, so feel free to answer them the way you might in a cover letter and in your own words.</em></li><li><strong>Step Two</strong>: Initial phone screen with someone from our Talent Acquisition team to get to know one another and discuss work and culture</li><li><strong>Step Three</strong>: Interview with Design Managers and the Director of Product Design</li><li><strong>Step Four:</strong> Interview with team members from Engineering and Product&nbsp;</li><li><strong>Step Five:</strong> Final interview with the Director of Product Design</li><li><strong>Step Six:</strong> Pending all goes well, we'll extend an offer</li></ul><div><br><strong>Compensation &amp; Logistics</strong></div><ul><li>This is a US-based role; candidates must reside in and be authorized to work in the United States (<em>we are currently </em><strong><em>unable</em></strong><em> to offer employment to those with H-1B visas</em>)</li><li>Candidates must be willing to travel three times each year to connect with the rest of the team</li><li>The annual salary range for this position is $198,000 - $225,000&nbsp;</li></ul><div><br><strong>Benefits</strong></div><div>We love our team—it’s one of the core pillars that guides how we work every day. That’s why we invest deeply in your well-being, growth, and balance. Here are some highlights (you can explore all our benefits <a href="https://www.planningcenter.com/careers">here</a>):</div><div><br><strong>Get paid:</strong><br>We offer competitive pay no matter where you live. We also contribute to your 401(k), provide a charitable giving match of up to $2,000 per year, offer a generous allowance for continued education, and include a coworking stipend.</div><div><br><strong>Be healthy:</strong><br>You’ll receive generous paid sick and vacation time, $200 per month for physical fitness and mental health, and 95% medical plus 100% dental premium coverage.</div><div><br><strong>Get out:</strong><br>Enjoy <strong>paid Fridays off year-round</strong>, because we believe doing your best work includes having the time and space to rest, recharge, and live fully. We also offer a month-long sabbatical every five years, a week off between Christmas and New Year’s, a week each year to serve with a globally focused non-profit, and two weeks of paid vacation (increasing to three over time).</div>

Design Manager

<div><strong>Job Summary and Responsibilities</strong></div><div><br></div><div>The Cybersecurity Engineer - WebAppSec position supports the Attack Surface Management (ASM) program for CommonSpirit Health.&nbsp; This program provides web application security services, performs technical security assessment services, maintains WebAppSec security systems and workflows, and provides engagement and reporting services on specific and systemic security vulnerability and configuration issues for the enterprise.<br><br></div><div><br>The Cybersecurity Engineer will report to the Manager, WebAppSec, as part of the overall Cyber Vigilance and Defence group, focused on identifying, protecting, responding and containing threats and vulnerabilities to the overall CommonSpirit organization.<br><br></div><div><br>The Cybersecurity Engineer performs web application security services related to PCI compliance such as payment scripts monitoring, web application security scans, activities to identify CommonSpirit systems, applications, services, and repositories available on the Internet, assesses system and application weaknesses, misconfigurations, or other flaws in operating systems, network devices, web applications, or other technologies that could lead to security compromises, as well as gaps in current control states.&nbsp; Monitors the threat and vulnerability landscape and changing business requirements to identify functional, technological and/or control solutions.&nbsp; Develops, integrates, and maintains WebAppSec tools and platforms.&nbsp; Integrates all cybersecurity solutions in an optimal manner to best discover and protect the organization from cyber threats and exposures.&nbsp; &nbsp;&nbsp;<br><br></div><div><br>May drive one or more projects, acts as a subject matter expert (SME) for one or more discovery or scanning methods, tools, and target environments.&nbsp; Develops and maintains operational security processes, and assists in the remediation of the identified issues.&nbsp; May act as team-lead for other security personnel. &nbsp;<br><br></div><div><strong>Job Responsibilities</strong></div><ul><li>Designs, develops, and implements new discovery and assessment solutions to integrate into and test within existing or newly defined architectures.</li><li>Provide support on team related engagements with Security Engineering, Identity Management Engineering, Security Architecture, SOC, Network Engineering, Clinical Engineering, Systems Engineering, Application Development, and/or other IT Operations and business function owners.</li><li>Act as a security advocate for IT Operations team’s adherence to CommonSpirit Health policies, security standards and requirements, and industry best practices.</li><li>Manage workload, prioritizing tasks and documenting time, and other duties as directed by management.</li><li>Pursue continuing education to grow and maintain knowledge of best practices, compliance requirements, attack surface discovery methodologies, vulnerabilities, threats and trends in information security, translating into operational action items, policies, procedures, standards and guidelines as part of the IT Security team.</li><li>Participate in the collection and documentation of departmental knowledge artifacts, participant in the development and population of knowledge management and collaboration systems for the IT Security team.</li><li>Communicates security and technical information to team members and across the IT Organization.</li><li>Assists Management in identifying knowledge, process, and technology gaps.</li><li>Provide service line support for web application security for PCI compliance.&nbsp; Create and manage crawling / scanning assessments and workflows, implement and manage script monitoring technologies and services, including alerting and remediation engagement (PCI DSS v4 6.4.3 and 11.6.1), in order to safeguard payment processing applications against fraud and breaches.</li><li>Partner with web application development groups to analyze and remediate security concerns within payment pages.</li><li>Provide service line support for dynamic application security testing services and remediation engagement.&nbsp;</li><li>Perform reviews and analysis of system and applications vulnerabilities and configurations, and support Security technical Risk Management processes.</li><li>Proactively identify, engage on, and escalate vulnerability and configuration issues, either system/application specific or systemic.&nbsp; Lead specific engagement and remediation efforts.</li><li>Designs, develops, configures, and implements solutions to resolve <strong>intermediate </strong>technical and business issues related to information security.</li><li>Reviews and consults on security of technology solutions to resolve <strong>intermediate to high </strong>technical and business issues.</li><li>Provides support and works on multiple functions of <strong>intermediate to high </strong>complexity.&nbsp;</li><li>Serves as SME for one or more web application security platforms and services.</li></ul><div><strong>Job Requirements</strong></div><div><br>Required</div><ul><li>Bachelor's Degree or 4 years of equivalent experience may be considered in lieu of Bachelor's degree.</li><li>2-3 years job related experience required, specifically conducting application security testing or related activity on a multiple set of target types.</li></ul><div><br>Preferred</div><ul><li>Bachelors Other In a related field and 3-4 year’s experience, upon hire</li></ul><div><br>Where You'll Work</div><div>Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.</div>

IT Cybersecurity Engineer - WebAppSec PCI

<div>As <strong>Director of Engineering</strong>, you will lead the operational excellence of Tithely's Engineering organization, ensuring teams can consistently deliver high-quality technology that empowers churches to fulfill their mission. Reporting to the VP of Engineering, you will oversee the systems, processes, standards, and tooling that support effective product development, while partnering closely with Product and Design to improve delivery, develop talent, drive AI adoption, and create an environment where teams can do their best work in service of the local church.</div><div><br><strong>Primary Responsibilities of the Role</strong></div><div>Engineering Operations &amp; Delivery</div><ul><li>Own and continuously improve the software development lifecycle from planning through release and post-launch operations</li><li>Drive predictable, high-quality delivery through engineering standards, delivery processes, and operational excellence</li><li>Monitor and improve engineering effectiveness metrics, including DORA and delivery performance indicators</li><li>Partner with Product and Design leaders to align planning, prioritization, and execution across team</li></ul><div>Process, Quality &amp; Standards</div><ul><li>Establish and maintain engineering operating standards, working agreements, and delivery best practices</li><li>Ensure code quality, documentation, and development processes support long-term scalability and reliability</li><li>Partner with engineering leadership to implement career frameworks, performance standards, and organizational consistency</li><li>Identify opportunities to simplify workflows and improve team efficiency</li></ul><div>AI Enablement &amp; Innovation</div><ul><li>Lead the rollout, adoption, and governance of AI-powered engineering tools and workflows</li><li>Establish best practices, training programs, and standards for AI-assisted software development</li><li>Measure AI adoption, productivity impact, and operational outcomes across engineering teams</li><li>Partner with Product leadership to operationalize AI and LLM-powered capabilities within Tithely products</li></ul><div>Team Leadership</div><ul><li>Lead, coach, and develop engineering managers and technical leaders</li><li>Foster a culture of accountability, ownership, collaboration, and continuous improvement</li><li>Support performance management, career development, and leadership growth across the organization</li><li>Help create an environment where teams can do their best work and grow professionally</li></ul><div>Operational Strategy &amp; Governance</div><ul><li>Manage engineering tooling, vendor relationships, and department budgets</li><li>Evaluate and implement platforms that improve engineering productivity, quality, and visibility</li><li>Partner with Security, QA, Reliability Engineering, and executive leadership on cross-functional initiatives</li><li>Communicate engineering performance, risks, and opportunities to senior leadership and stakeholders</li></ul><div><br><strong>Qualifications</strong></div><div>A Successful Candidate Will:</div><ul><li><strong>Drive Results:</strong> Creates predictable delivery outcomes by building scalable systems, processes, and accountability across engineering organizations.</li><li><strong>Develop Talent:</strong> Coaches leaders and teams to perform at a high level while fostering engagement, ownership, and continuous growth.</li><li><strong>Plans and Aligns:</strong> Translates strategic objectives into clear priorities, operating rhythms, and execution plans that keep teams focused and effective.</li><li><strong>Manages Complexity:</strong> Navigates competing priorities, technical challenges, and organizational change while making thoughtful, data-informed decisions.</li><li><strong>Communicates Effectively:</strong> Builds strong partnerships across Engineering, Product, Design, and executive leadership, translating technical concepts into business impact.</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>8-12 years of progressive software engineering experience, including 4+ years in engineering leadership</li><li>Demonstrated experience leading engineering operations, software delivery, and development lifecycle improvements at scale</li><li>Experience managing engineering managers, technical leads, or high-performing engineering teams</li><li>Strong understanding of cloud-native software environments, modern development practices, and engineering delivery metrics</li><li>Experience establishing engineering standards, operating processes, and performance frameworks</li><li>Knowledge of security, compliance, and risk management considerations within SaaS environments</li><li>Experience managing budgets, vendor relationships, and technology investments</li><li>Strong cross-functional leadership and stakeholder management skills</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>&nbsp;Experience in fintech, payments, or high-volume SaaS environments</li><li>Experience implementing AI coding tools, agentic workflows, and engineering productivity initiatives</li><li>Familiarity with engineering effectiveness platforms and DORA-based measurement frameworks</li><li>Experience leading cloud migration, platform modernization, or large-scale transformation initiatives</li><li>Experience developing engineering career frameworks and leveling programs</li><li>Familiarity with AWS-based environments and modern software architectures</li><li>Passion for Tithely's mission of empowering churches through technology</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br><strong>Additional Information</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

Director of Engineering

<div>Young Life requires all​ employees to sign a Statement of Faith. We recommend you read this statement before applying​ for any position.</div><div><br>Because of Young Life’s exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that <strong>each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation</strong>,<br><br>Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities.</div><div><br><strong>Job Specific Working Conditions:</strong></div><div><em>The anticipated compensation for this position can range from $128,180 - $177,500 depending on relevant education, experience, and location.</em></div><div><br><strong>Essential Duties:</strong></div><div><strong>Spiritual Development&nbsp;</strong></div><ul><li>Develop a yearly personal growth plan that fosters a vibrant spiritual life including time for solitude, retreat, reflection, study, prayer, and worship.</li><li>Ensure that all Young Life work is designed and carried out with an awareness of and in alignment with Young Life’s Values and Methods.</li><li>Develop strong spiritual disciplines and accountability considering possible distance supervision and travel schedule.</li></ul><div><strong>Product, Experience &amp; Platform Leadership</strong></div><ul><li>Define and lead Product &amp; Experience strategy across the GMET ecosystem.</li><li>Establish product vision, portfolio priorities, roadmap, and outcome measurement.</li><li>Lead product discovery, user research, service design, experience strategy, and adoption practices.</li><li>Establish platform product management for shared capabilities such as identity, workflow, integrations, search, knowledge, AI enablement, and data experiences.</li><li>Ensure products, platforms, and experiences align with mission priorities, user needs, and organizational strategy.</li></ul><div><strong>Organizational Leadership &amp; Talent Development</strong></div><ul><li>Build and lead the Product &amp; Experience organization.</li><li>Recruit, develop, coach, and mentor Product Managers, Designers, Researchers, Product Operations leaders, and future leaders.</li><li>Establish career paths, leadership development practices, performance expectations, and succession plans.</li><li>Build a culture of ownership, stewardship, learning, and continuous improvement.</li></ul><div><strong>Transformation &amp; Operating Excellence</strong></div><ul><li>Establish Product &amp; Experience as a strategic organizational capability within Young Life.</li><li>Create governance mechanisms, operating models, review processes, and decision-making frameworks.</li><li>Lead through organizational change, ambiguity, and transformation.</li><li>Help Young Life adopt modern product, experience, platform, and portfolio disciplines.</li></ul><div><strong>AI-Enabled Mission Experiences</strong></div><ul><li>Guide the responsible use of AI across products, workflows, services, and mission operations.</li><li>Advance AI-enabled experiences, embedded decision intelligence, and AI-assisted workflows.</li><li>Ensure AI capabilities are grounded in trusted data, governance, and mission priorities.</li></ul><div><strong>Mission Leadership</strong></div><ul><li>Develop a deep understanding of Young Life's mission, ministry models, and global operating realities.</li><li>Ensure product, experience, and platform investments advance ministry effectiveness, volunteer enablement, donor stewardship, and mission impact.</li><li>Partner closely with ministry leaders to ensure technology serves the mission while balancing innovation, stewardship, organizational health, trust, and long-term sustainability.</li></ul><div><strong>Cross-Functional Leadership</strong></div><ul><li>Partner closely with ministry leaders and cross-functional teams across the mission to align technology investments with mission priorities and outcomes.</li><li>Help create value-aligned teams organized around mission outcomes.</li><li>Ensure technology investments produce measurable mission impact.</li></ul><div><strong>Education &amp; Experience</strong></div><ul><li>Bachelor's degree required; advanced degree preferred.</li><li>8+ years of managerial experience.</li><li>15+ years of progressive leadership experience in Product Management, Experience Design, Digital Strategy, Product Operations, Service Design, or related disciplines.</li><li>Experience leading large product portfolios and complex digital ecosystems.</li><li>Experience building and scaling organizations while developing future leaders.</li><li>Platform Product Management and ecosystem thinking.</li><li>AI-enabled products, workflows, and operating models.</li><li>User research, service design, and experience design leadership.</li><li>Global or highly distributed user populations.</li><li>Demonstrated success leading organizational, digital, or operational transformation.</li><li>Strong executive communication, stakeholder management, and organizational leadership skills.</li></ul><div><strong>Preferred Experience</strong></div><ul><li>Mission-driven, nonprofit, faith-based, education, healthcare, community-focused, or volunteer-led organizations.</li><li>Donor experiences, financial stewardship, payment ecosystems, revenue operations, transaction processing, or money movement platforms.</li><li>Complex environments where products, platforms, services, data, AI, and user experiences must operate together as an integrated system.</li></ul>

Vice President, Product & Experience

<div><strong>Location: </strong><strong><em>This role is fully remote but will directly manage team members spanning East Africa Time to US Pacific Time. You must overlap with East Africa Time by at least 3 hours. As an example, 6PM East Africa Time is 11AM US Eastern time in the summer and 10AM in the winter. In practice, if you are in the Eastern US timezone, that means being regularly available for 8AM meetings and some 7AM ones. We know people have commitments like school drop-offs, so you’re encouraged to set a schedule that works for you—as long as there’s sufficient overlap with the team. </em></strong><em>We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.</em></div><div><br><strong>About this role</strong></div><div>We’re hiring a Director of Engineering to build a best-in-class engineering department in a moment of rapid growth; we’ve more than doubled our engineering team in the last year and are continuing to hire.</div><div>Your initial focus will be on our cash delivery platform: you'll own the technical systems that deliver the next $4B to people in extreme poverty, our goal for the next nine years, with scenarios on the table that would require us to scale much faster. We recently launched a platform rebuild as a greenfield project, and the work ahead is scaling it from initial launch to delivering billions. This role is deliberately sequenced: you'll start close to the ground — directly managing engineers, partnering with our platform product lead on roadmap and delivery, and getting deep in the operational details (on-call, incident response) — because we believe the leader who builds that context firsthand is the one who can design the right organization for the next level of scale.</div><div><br>You will own maintaining and scaling a strong engineering culture through rapid growth: shaping how we hire and structure teams, recruiting and retaining a high talent density team, and building strong operating processes and culture that encourage open debate in search of the best outcomes for recipients rather than attachment to being right or looking good; continuous learning, improvement, and adoption of new tools; deep product ownership in service of impact for recipients; and strong judgment about tradeoffs. You'll set a high technical quality bar, pressure-testing designs and tradeoffs while still giving a very senior team high autonomy.</div><div><br>You’ll shape our multi-year technical strategy: where the platform should be shared across product lines versus split or modular, when to build versus buy versus extend, how to sequence major architectural transitions, and how to balance investment with feature development. You optimize for recipient impact, not the most interesting technical problem. We're not driven by hot new technical trends; we're building the hard tech that matters to recipients — integrations with mobile money rails and delivery in low-connectivity contexts.</div><div><br>You'll represent engineering at the senior leadership level and own the interface between engineering and team members who haven't worked heavily with a product development organization before. That means learning our programs and the realities of our field teams, and working with partner teams to build our development practices, whether building trust that an MVP is a starting point rather than a final answer, or helping teams see why it’s worth taking time out of their urgent delivery goals to give feedback on a demo or try something new.</div><div><br>As GiveDirectly scales, technology is what allows us to reach more people without breaking. Your leadership means getting more cash to the people who need it most.</div><div><br><strong>Reports to: VP of Technology</strong></div><div><strong>Level</strong>: Director</div><div><strong>Travel Requirement: </strong>Must be able to travel ~2-3 times per year to one of our countries of operation for team retreats or field visits</div><div><br><strong>What you’ll do:</strong></div><ul><li>Own the engineering organization for our cash delivery platform: its structure, staffing strategy, and operating model — and redesign these as the team grows, including deciding when and how to build out a management layer (today: 6 engineers on the cash delivery platform, 11 engineers total; additional hires planned this year)</li><li>Own multi-year technical strategy for the platform: defining interfaces and boundaries between domains, determining when to build versus buy versus extend, and how to sequence major architectural transitions — driving the biggest bets to a decision with the Platform Product Lead, VP of Technology, and leadership</li><li>Protect and scale the culture as we grow: open debate, product ownership, continuous improvement, and strong engineering foundations</li><li>Own engineering delivery — the commitments leadership and stakeholders plan against, platform reliability, and the trade-offs between roadmap speed and platform investment — in close partnership with the Platform Product Lead</li><li>Drive operational excellence, including on-call, incident response, code quality, testing, AI, and deployment practices</li><li>Represent engineering at the leadership level: translate technical realities into business decisions and vice versa, and partner with diverse stakeholders to create the enabling environment for product development</li><li>Coach and develop engineers through 1:1s, feedback, career planning, and performance management; hire, onboard, and retain a strong, inclusive team</li><li>Set the technical quality bar: stay close enough to the technical work to weigh in on architecture, review designs, and help the team make sound trade-offs, without becoming the bottleneck</li></ul><div>&nbsp;</div><div><strong>What you’ll bring:</strong></div><ul><li><strong>Exceptional alignment with GiveDirectly Values</strong> and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.</li><li>Language Requirement: English</li><li>5+ years managing engineers, including experience leading multiple teams or a larger engineering organization through full delivery cycles</li><li>10+ years of overall industry experience building production software, with a strong backend foundation (databases, cloud services, APIs)</li><li>Demonstrated ability to recruit, coach, develop, and retain engineers, building and retaining a talent-dense and inclusive team during periods of high growth</li><li>Track record of building a strong engineering culture including candid, ego-free debate, deep product ownership, and continuously raising the bar on craft and tooling (including agentic engineering)</li><li>You enable speed through focus and create clarity in ambiguity: cutting through complexity to the strategic kernel and shielding the team from distraction, so a senior team can move fast and autonomously</li><li>Strong technical judgment driven by the mission, not ego: you can pressure-test architecture decisions with very senior engineers, have made consequential calls and lived with the results, and weigh technical and non-technical tradeoffs by recipient impact</li><li>Energized to build product-development fluency in an organization that's relatively new to it: you've successfully partnered with non-technical stakeholders and leaders, and you’re excited by this, rather than daunted by it</li></ul><div><br><strong>Compensation</strong></div><div>At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles.&nbsp;</div><div><br>Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.</div><div><br><strong>United States</strong></div><ul><li><strong>Base Salary:</strong> $200,000</li><li><strong>Bonus at Target Performance:</strong> 15% (~$30,000, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be ~$35,100)</li><li><strong>Estimated Total Compensation at Target:</strong> $230,000+</li><li><strong>Annual Benefits Stipend:</strong> ~$33,427</li></ul><div><br>This role is fully remote, so if you are not based in the US, we will share an estimated salary benchmark for the country you are based in during the hiring process.&nbsp;</div>

<div><strong>ABOUT THE ROLE</strong></div><div>The ideal candidate is both a hands-on practitioner and culture-builder: someone equally comfortable facilitating a design sprint with a ministry team and presenting pilot outcomes to the Senior Leadership Team or Innovation Advisory Council. They bring a proven track record in human-centered design and agile innovation methods, ideally in a nonprofit or mission-driven context, and have the resourcefulness to build programs with limited staff and the relational credibility to work across theological traditions, generational contexts, and departmental boundaries.</div><div><br></div><div>This leader oversees a small team while extending organizational reach by identifying, training, and coordinating innovation champions embedded across ABS departments and cultivating external relationships that fuel ABS&rsquo; innovation pipeline. The Senior Director collaborates closely with the Insights, Ministry Technology, and Content Development teams as key partners in research, digital product development, and prototyping.</div><div><br></div><div>This is a role for a builder. The Senior Director will oversee their team, recruit and coach innovation champions across departments, and cultivate external partnerships that fuel a disciplined innovation pipeline. In collaboration with others, this leader will ensure that ABS&rsquo; innovation work is grounded in audience research, integrated with digital product development, and aligned with the organization&rsquo;s strategic priorities.</div><div><br></div><div><strong>POSITION PROFILE</strong></div><div>Title: Senior Director of Innovation Practice<br>Department: Insights and Innovation<br>Reports to: Chief Innovation Officer</div><div><br></div><div><strong>JOB SUMMARY</strong></div><div>The Senior Director of Innovation Practice leads the design, implementation, and continuous improvement of innovation methodology across American Bible Society. Reporting to the Chief Innovation Officer, this role carries a dual mandate: internally, building ABS&rsquo; capacity to listen deeply, prototype rapidly, and make insight-driven decisions across every department; externally, identifying, testing, funding, and scaling new approaches to Bible access, engagement, and advocacy, particularly for emerging generations and churches across traditions.</div><div><br></div><div><strong>KEY RESPONSIBILITIES</strong></div><ul><li><strong>Innovation Methodology.</strong> Own and continuously refine ABS&rsquo; unified innovation methodology, including human-centered design, agile prototyping, and validated learning practices. Build and maintain an internal Innovation Resource Hub of templates, tools, and case studies that equip staff across the organization.</li><li><strong>Innovation Training and Facilitation.</strong> Design and lead training cohorts that build innovation capacity across ABS departments. Personally facilitate design sprints, listening sessions, and prototyping workshops, equipping teams to apply innovation methods to their own ministry challenges.</li><li><strong>Innovation Champion Network.</strong> Identify, recruit, and coach innovation champions on each ABS team, providing ongoing support and coordination to ensure innovation projects across the organization maintain momentum, quality, and alignment with strategic priorities.</li><li><strong>Innovation Pipeline Management.</strong> Manage the full lifecycle of innovation initiatives, from identifying unmet needs and emerging opportunities through designing pilots, running rapid test cycles, and making evidence-based decisions to scale, iterate, or stop. Manage the innovation practice budget, including pilot funding, contractor engagements, and training program costs.</li><li><strong>External Innovation Discovery and Partnerships.</strong> Develop and manage the external channels through which ABS identifies and funds promising innovations, including academic partnerships, the innovation grant program, and the Innovation Advisory Council. Scout emerging technologies, ministry models, and potential collaborators that advance Bible access, engagement, and advocacy.</li><li><strong>Audience Listening and Insight Integration.</strong> Partner with the Insights team to establish and sustain regular listening cycles with emerging generations, churches across traditions, and ministry partners. Ensure audience insight is documented, accessible, and actively integrated into innovation priorities, product design, and strategic decision-making.</li><li><strong>Supporter Development.</strong> Proactively build and deepen relationships with stakeholders and donors connected to Innovation work, securing appropriate pilot/experimental support and collaborating with Development/Marketing as opportunities emerge.</li><li><strong>Team Leadership.</strong> Directly supervise a small team, setting clear goals and fostering a culture of humility, curiosity, and disciplined experimentation. Assess staffing needs over time and make recommendations for team growth aligned with strategic priorities.</li></ul><div><br></div><div><strong>QUALIFICATIONS</strong></div><div><strong>Education</strong></div><ul><li>Bachelor&rsquo;s degree required.</li><li>Master&rsquo;s degree in a relevant field (design, organizational leadership, nonprofit management, ministry, business, or related discipline) preferred.</li></ul><div><strong>Experience</strong></div><ul><li>A minimum of 8-10 years of progressive experience in innovation, human-centered design, organizational change, or related fields.</li><li>At least 5 years in a nonprofit, faith-based, or mission-driven organization strongly preferred.</li><li>Demonstrated experience leading innovation training programs and facilitating design thinking or agile processes with cross-functional teams.</li><li>Experience managing a portfolio of pilots or projects from concept through evaluation.</li><li>Experience managing budgets and working with senior leadership and external stakeholders.</li><li>Prior supervisory experience required.</li></ul><div><strong>Technical Skills</strong></div><ul><li>Proficiency in human-centered design methodologies (design thinking, service design, or equivalent).</li><li>Familiarity with agile and lean startup frameworks for rapid prototyping and validated learning.</li><li>Competence in project and portfolio management tools.</li><li>Ability to interpret and apply audience research, analytics, and evaluation data to inform innovation decisions.</li><li>Familiarity with how digital products are developed, including an understanding of product development lifecycles, UX/UI processes, and how research and user insight inform technology decisions.</li></ul><div><br></div><div><strong>KEY COMPETENCIES</strong></div><ul><li>Exceptional facilitation and training skills, with the ability to make innovation methods accessible to staff at all levels of experience and digital fluency.</li><li>Strong relational intelligence and the ability to build trust across theological traditions, generational contexts, and departmental boundaries.</li><li>Comfort operating with ambiguity, limited resources, and evolving priorities, able to bootstrap, improvise, and build the plane while flying it.</li><li>Strategic thinking balanced with hands-on execution; equally comfortable presenting to the Innovation Advisory Council and running a Post-it-note workshop with a ministry team.</li><li>Excellent written and verbal communication, including the ability to translate complex innovation concepts into clear, mission-aligned language for diverse audiences.</li><li>Deep commitment to stewardship, transparency, and evidence-based decision-making.</li></ul><div><br></div><div><strong>All ABS staff must demonstrate the following skills:</strong></div><ul><li>Demonstrate desire and ability to support organizational biblical and religious goals and participate in regular work-related spiritual activities without reservation.</li><li>Have a personal passion for and belief in the Word of God, its ability to transform lives, and the mission of American Bible Society.</li><li>Demonstrate alignment with the vision, mission, and values of American Bible Society.</li></ul><div><br></div><div><strong>All staff must demonstrate the following skills at a level fitting their role:</strong></div><ul><li>Communication Skills; Strategic Communication: Expert in persuasive communication, adept at public speaking, and able to influence senior stakeholders.</li><li>Teamwork and Collaboration; Cross-Functional Collaboration: Leads teams effectively, builds strong team dynamics, and fosters a collaborative organizational culture.</li><li>Cultural Competence and Inclusion; Inclusive Leadership: Promotes inclusivity and addresses biases within the team.</li><li>Service Orientation; Service Strategy: Develops service-centric strategies, drives service recipient satisfaction, and ensures organizational alignment with service expectations.</li><li>Adaptability and Flexibility; Strategic Change Management: Leads change initiatives, drives innovation, and helps the organization navigate through significant changes.</li><li>Time Management and Organization; Efficient Coordination: Prioritizes tasks, manages multiple projects, and ensures team deadlines are met.</li><li>Problem-Solving and Critical Thinking; Analytical Problem Solving: Analyzes complex problems, develops solutions, and makes decisions independently.</li><li>Leadership and Initiative; Team Leadership: Guides, supports and leads team members to achieve goals, engage in cross-company collaboration and pivot when needed to achieve strategic change.</li></ul><div><br></div><div><strong>All people managers must demonstrate the following skills at a level fitting their role:</strong></div><ul><li>Strategic Thinking and Decision Making: Strategic Alignment: Develops plans that align with team objectives and organizational goals.</li><li>Continuous Learning and Development: Team Development: Encourages and supports team members&rsquo; professional development.</li><li>Innovation and Creativity: Strategic Innovation: Drives organizational change through creative and forward-thinking strategies.</li></ul><div><br></div><div><strong>Minimum Spiritual and Personal Commitment:</strong></div><ul><li>Demonstrate a personal commitment to Jesus Christ.</li><li>Identify with and participate in a Christian church and proactively seek to grow in their Christian faith.</li><li>Actively participate in organizational prayer, devotional times, and organization-wide events.</li><li>Maintain an exemplary standard of Christian ethics, behavior, and conduct within ABS and in their public and private life outside of ABS and always seek to uphold ABS Standards of Conduct and Affirmation of Biblical Community.</li><li>Demonstrate Christian maturity in all interactions as displayed by good judgment based on biblical values and principles.</li><li>Actively incorporate their faith in all aspects of their daily work.</li></ul><div><br></div><div><strong>SALARY &amp; BENEFITS</strong></div><div>Salary: Commensurate with experience; details discussed in personal interviews.</div><div>Benefits: Comprehensive benefits package including health coverage and other benefits; details discussed in interviews. These include:</div><ul><li>Medical, Dental, Vision (2 options through CIGNA)</li><li>Life Insurance, Short- and Long-Term Disability</li><li>403(b) 5% contribution and up to a 3% match</li><li>Vacation, varies by level (15-30 days)</li><li>12 Paid Holidays</li><li>6 Sick Days</li><li>2 Personal Days</li><li>Health Fitness Reimbursement Policy: ABS will reimburse 50% of your gym membership up to $250 in a 12-month period.</li><li>As well as additional benefits outlined in the Benefits Summary package.</li></ul><div>Travel: Up to 30%, primarily domestic, for meetings, convenings, partner engagements, and Innovation Advisory Council gatherings.</div><div><br></div><div><strong>PHYSICAL DEMANDS/WORK ENVIRONMENT</strong></div><div>Ability to work on a computer for extended periods, conduct meetings by telephone and online (e.g., Teams), travel domestically and internationally for meetings, convenings, and partner engagements and lift up to 25 pounds (e.g., training materials, event supplies).</div><div><br></div><div>American Bible Society is committed to providing equal employment opportunities to qualified individuals with disabilities and ensuring a workplace free from discrimination. In accordance with the Americans with Disabilities Act (ADA) and other applicable laws, we will provide reasonable accommodations to qualified individuals with disabilities to enable them to participate in the application process and perform the essential functions of their job.</div><div><br></div><div>Office Location: ABS Headquarters (Philadelphia). If Remote: USA location.</div><div><br></div><div><strong>Additional Information:</strong></div><ul><li>Background Check: Candidates must pass a background check as a condition of employment. This may include criminal history, credit check, and verification of employment and education history.</li><li>Reference Checks: Employment is contingent upon satisfactory reference checks.</li><li>Eligibility to Work: Candidates must provide proof of eligibility to work in the United States.</li><li>Affirmation of Biblical Community: Candidates must sign and agree to uphold this affirmation as a condition of employment.</li></ul><div><br></div><div><strong>ABOUT THE ORGANIZATION</strong></div><div>Founded in 1816 by visionaries including John Jay, Elias Boudinot, and Francis Scott Key, American Bible Society has been at the forefront of Bible innovation, from pioneering raised-letter Bibles for the blind in 1843, to scripting and helping launch the JESUS Film in 1970, to helping launch the Digital Bible Library that powers Scripture apps like YouVersion.</div><div><br></div><div>Today, ABS serves as a trusted, interconfessional ministry partner, working across Protestant, Catholic, and Orthodox traditions to strengthen Scripture engagement in the USA and worldwide. ABS&rsquo; flagship research initiative, the State of the Bible, now in its 16th year, provides the United States&rsquo; most comprehensive annual study of Bible engagement.</div><div><br></div><div>That research reveals both the challenge and the promise of the current moment: while meaningful Bible engagement has trended downward over the past decade, a &ldquo;Movable Middle&rdquo; of more than 70 million Americans remains open to Scripture but unsure where to begin. Recently, Bible usage has shown signs of recovery, especially among younger Americans.</div><div><br></div><div>People everywhere are longing for meaning, truth, and hope. And yet, many face barriers to engaging with the true source of abundant life, the living Word of God. Whether it be language, availability, misunderstanding, fear, or even apathy standing in their way, ABS believes everyone should have the opportunity to experience the Bible&rsquo;s power and relevance for themselves.</div>

Senior Director of Innovation Practice

<div><strong>About Biblica</strong></div><div><br></div><div>For more than 200 years, Biblica has helped people beyond the reach of God's Word discover the love of Jesus Christ. Our Mission is clear: The Bible for everyone, everywhere to experience the life-changing Gospel of Jesus Christ. The Bible is at the heart of Biblica's mission. We are captivated, challenged, and inspired by this extraordinary collection of books. We believe the Bible is God's truth and God's story. In everything we do, we seek to honor Christ and the everlasting Word of God. By joining the Biblica team, you'll have the opportunity to serve in a ministry that is advancing God's Kingdom to the ends of the earth. We desire to serve God by bringing our gifts, talents, and experiences together to make a difference around the world, living out the Great Commission.</div><div>&nbsp;</div><div><strong>Job Summary</strong></div><div><br></div><div>The Director of Innovation Operations leads the operational execution of Biblica's innovation lifecycle, from activation through scaling, moving innovations from prototype into sustainable, scalable products. The role ensures that Digital Innovation (DI) efforts deliver measurable impact aligned with organizational priorities such as Last Mile First (LMF). This leader provides the administrative backbone for digital products that have moved past the prototype stage and proven themselves worth continuing.</div><div>&nbsp;</div><div>The Director serves as the primary point of accountability for product outcomes, coordinating priorities with the rest of Digital Innovation as well as external partners. This is a brand-new area of Biblica’s Innovation division, and therefore, the role will be critical in defining success for this new area.</div><div>&nbsp;</div><div>This is a hands-on role, not primarily a people management role. While much of the execution capacity flows through partner resources, the Director is also a direct contributor, personally optimizing the tools, workflows, and systems that enable products to perform and scale. Success in this role demands operational excellence, strategic thinking, and a willingness to personally execute key operational and technical work.</div><div><br></div><div><strong>Duties and Responsibilities</strong></div><ul><li>Lead execution of innovation efforts from validated prototype through full production and scale.</li><li>Personally ensure effective transition and operationalization of products moving from initial innovation phases into ongoing support.</li><li>Serve as the primary point of accountability and direction for the external execution partner that resources this function. Define and maintain the scopes of work, priorities, deliverables, acceptance criteria, operating cadence, and timelines for partner-led activities.</li><li>Separately, manage Independent Contractor (ICA) relationships critical to the success of Innovation Operations.</li><li>Directly work on and provide administrative, operational, and systems support for digital products (e.g., apps, AI tools, emerging platforms), not just oversee them. Drive continuous improvement through hands-on analysis, testing, and iteration.</li><li>Serve as a member of Biblica’s Innovation Leadership Team, contributing to Biblica’s Innovation Strategy.</li><li>Align innovation operations with Biblica’s strategic priorities, especially Last Mile First (LMF). Translate strategy into executable systems, often building those systems directly.</li><li>Increase efficiency by reducing maintenance burden and enabling scalable operations.</li><li>Manage and oversee the Innovation Operations Department budget.</li><li>Evaluate departmental needs and recommend potential growth pathways for department effectiveness.</li><li>Participate in daily prayer and devotions and occasionally lead staff gatherings to highlight strategic ministry partnerships as requested.</li><li>Signing authority of $5,000.</li><li>Other duties as required.</li></ul><div>&nbsp;</div><div><strong>Required Skills/Abilities</strong></div><ul><li>Proven ability to direct, coordinate, and get high-quality results from external partners or vendors as the primary execution channel. Comfortable holding partners accountable to quality, timelines, and budgets while maintaining a strong, productive working relationship.</li><li>Skilled at translating strategy into clear scopes of work, deliverables, and acceptance criteria for external resources.</li><li>Proven ability to lead while also contributing as an individual operator. Comfortable owning both strategy and execution in a lean-team environment.</li><li>Able to create new systems, optimize systems and processes, and see and implement areas of improvement.</li><li>Hands-on experience with modern AI platforms (e.g., LLMs, copilots, workflow automation tools). Familiarity with AI agents and agent-based workflows (e.g., orchestration tools such as OpenClaw or similar). Ability to identify and implement opportunities to replace manual processes with AI-enabled solutions.</li><li>Results-oriented, with the ability to manage multiple time-sensitive projects while maintaining high quality.</li><li>Strong organizational skills with a bias toward action and ownership.</li><li>Ability to build and optimize processes in resource-constrained environments.</li><li>Comfortable operating as part of a remote team, maintaining strong communication and accountability.</li><li>Excellent interpersonal and communication skills, with the ability to collaborate cross-functionally.</li></ul><div>&nbsp;</div><div><strong>Education and Experience</strong></div><ul><li>Bachelor’s degree required. Degree in Business, Technology, Technical Operations, or related field preferred.</li><li>Five years of experience in technical software management, IT management, operations management, or related fields.</li></ul><div>&nbsp;</div><div><strong>Physical Requirements&nbsp;</strong></div><ul><li>Able to work remotely with minimal supervision</li><li>Prolonged periods of sitting at a desk and working on a computer</li><li>Must be able to lift up to 15 pounds at times</li><li>Ability to travel to various locations locally, regionally, and globally. Current passport required.&nbsp;</li><li>The ability for up to 20% overnight travel to various locations locally, regionally, and globally</li></ul><div><strong><br></strong><br></div><div><strong>Competencies</strong></div><ul><li>Strong personal commitment to Christ and Biblica’s Purpose, Mission Statement, and Statement of Faith, with no personal or professional conflicts with the Christian philosophy of Biblica</li><li>Takes full ownership of outcomes, proactively identifying gaps and acting without waiting for direction in a lean, high-autonomy environment.</li><li>Quickly learns and applies new tools, technologies, and concepts, especially in rapidly evolving areas such as AI and automation.</li><li>Approaches complex and ambiguous challenges with strong critical thinking, developing practical solutions where limited structure exists.</li><li>Collaborates effectively across teams, demonstrating flexibility, humility, and a calm, steady presence under pressure.</li></ul><div><strong><br></strong><br></div><div><strong>FLSA Classification</strong></div><ul><li>Exempt - U.S.&nbsp;</li><li>N/A International</li></ul><div><br></div><div><strong>Salary/Hours/Benefits</strong></div><ul><li>Full-Time: 40 hours per week</li><li>Salary range: $91,000 - $112,000 (U.S.), <strong>determined by region, qualifications, and experience.</strong></li><li>Grade Level: 600</li><li>Biblica complies with all state-mandated Family and Medical Leave Insurance (FAMLI) programs, providing eligible employees with paid leave for qualifying family members and medical reasons in accordance with state laws.</li><li>Biblica offers competitive benefits and compensation packages to Biblica employees, including but not limited to 11 paid holidays, flexible paid time off (FPTO), 8.5 days sick leave, medical, dental, vision, life insurance, 403b, etc.</li></ul>

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