<div><strong>Overview<br></strong><br></div><div>Lifeway is seeking a <strong>Principal Software Development Engineer</strong>. The Principal Software Development Engineer (Pr. SDE) works across diverse teams and is responsible for providing direction on how best to develop and integrate applications and services for Lifeway.&nbsp; Lifeway, with its diverse technology footprint, requires someone who can acknowledge and embrace the varying needs of different systems and stakeholders, balancing back-office requirements of reliability and consistency with customer-oriented requirements that demand agility and responsiveness.&nbsp; As such they are experienced in being able to define boundaries of responsibility and ownership of the different capabilities required by the business and are knowledgeable with current industry best practices for integrating them.&nbsp; They plan a key role to help both the business and technical teams to think strategically about system responsibility.&nbsp; As a technical leader, the Pr. SDE works closely with the development community to lead and review high level architecture, cloud-native proposals, and SaaS applications including integrations.&nbsp; The Pr. SDE is committed to maintaining high standards for the quality and efficiency of work.&nbsp; &nbsp;</div><div>&nbsp;</div><div>The ideal candidate is responsible for staying up to date with the latest best practices and technological solutions. They actively engage in all levels of development, champion best practices, and encourage teams to adopt and implement them.</div><div>&nbsp;</div><div><strong>Why Lifeway?</strong>&nbsp;</div><div>&nbsp;</div><div>Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.<br><strong><br>Responsibilities<br></strong><br></div><ul><li>Lives out Lifeway’s mission and values, showing deep commitment to Kingdom work</li><li>Lead, collaborate, and coordinate with developers, managers, and analysts across teams to design and architect integrations to support the flow of data between systems such as CRM, ERP, HR, WMS, eCommerce, and custom applications.</li><li>Provide architecture, security, and technical guidance to development teams on new architectural approaches relevant to SaaS software and other systems across the organization. Includes researching new approaches and developing proofs of concepts.</li><li>Collaborate with other Principle Software Development Engineers representing the intricacies of corporate solutions such as ERP (Financials, Order Management, Supply Chain), WMS, TMS, PeopleSoft, etc.</li><li>Analyze and improve existing system architectures, integrations, and migration techniques leveraging cloud technologies to improve speed to delivery for the business.</li><li>Collaborate with cross-functional teams including Information Security, Business Intelligence, and more.</li><li>Participate in SaaS software and implementation partner evaluations to provide technical oversight and recommendations.</li><li>Hands-on development of cloud applications.</li></ul><div>&nbsp;</div><div><strong><br>Qualifications<br></strong><br></div><div><strong>Education</strong></div><div>Bachelor's degree in computer science, information technology, or related field- <em>required&nbsp;</em></div><div>Masters degree in computer science, information technology or related field-<em>preferred&nbsp;</em></div><div>Advanced graduate degree (PhD, etc.)- <em>not required</em></div><div>&nbsp;</div><div><strong>Skills, Knowledge, &amp; Experiences, required</strong></div><ul><li>10+ years development and maintenance roles with an IT organization</li><li>Knowledge of integrating with SaaS cloud applications, such as Salesforce, ERP, WMS, and more&nbsp;</li><li>CI/CD, security best practices, DevOps principles and practices, logging, monitoring, and alerting within a cloud environment</li><li>Cloud application architecture&nbsp;</li><li>Software design and architecture, including Domain Driven Design and Eventing&nbsp;</li><li>Programming skills</li><li>Problem solving skills&nbsp;</li><li>Analytical skills&nbsp;</li><li>Leadership skills&nbsp;</li><li>Written and verbal communication&nbsp;</li><li>Ability to collaborate and interact with employees at a technical and non-technical level</li></ul><div>Actively involved in an evangelical Christian church</div><div>&nbsp;</div><div><strong>Skills, Knowledge, &amp; Experiences, preferred&nbsp;</strong></div><ul><li>Experience leading or working closely with software engineering teams</li><li>Domain Driven Design, Event Driven Design, and other architecture and software patterns</li><li>&nbsp;API Gateway, Kubernetes, SQS, SNS, S3, Cloudfront, EC2, VPC, CloudFormation, AWS CDK, IAM Roles, Kafka events or similar</li><li>C#, .NET 8+, Java, and other integration programming languages</li><li>Minimal APIs, Web API, RESTful APIs, Microservices</li><li>No SQL Databases (i.e. MongoDB, DynamoDB), Relational Databases</li><li>GitHub</li><li>Agile (Scrum)</li><li>Experience with Enterprise Resource Planning (ERP) applications</li><li>Experience integrating with Salesforce, Oracle Fusion, People Soft, and other Saas solutions is a plus.</li><li>Experience with Human Capital Management (HCM), Warehouse, Transportation Management applications is a plus</li></ul>

Principal Software Development Engineer

<div><strong>What Servant Keeper is All About </strong><em>Are you the right person for our team?</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for the churches and nonprofits we serve. We reduce administrative burden for the leaders of faithbased and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and engaging their members.<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033 out of a market size of 350,000 Christian churches in the U.S. We aim to be the go-to church management software and payments solution for small- &amp; medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.<br><br>Our Core Values are having a servant heart, exercising grit to get more done with less, being never satisfied with the status quo, engaging in our community, and to do what<br>you say you are going to do.<br><br>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody the Core Values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>The Director of Sales will report to the CEO and own responsibility for converting leads and driving revenue generation from net-new customers. You are obsessed with understanding the needs of customers and addressing their most painful challenges. You are a methodical, detail-oriented sales leader who focuses on developing and leading a best-in-class sales team. You are hands-on and “in the weeds” to support your team. You run a tight and rigorous process and hold yourself and your team accountable for hitting goals. You manage the pipeline with focus and intensity, creating an environment where confidence in future performance is always high.<br><br>You’ll develop a broad and deep understanding of our customers, the marketplace, our product, our competitors, and how to evangelize the value we offer that helps small and medium sized ministries thrive. Of course, you won’t work alone; as a values-based servant leader, you will work with a small, passionate, and dedicated team across the business at Servant Keeper.&nbsp;<br><br>Your responsibilities will include, though not necessarily be limited to, the following:</div><ul><li>Manage the existing Sales team (3 AEs, 1 BDR, and 1 Rev Ops) and expand as necessary to more than double recurring revenue generation over the next 3 years</li><li>Build and continually improve Servant Keeper’s sales processes and motions to maximize conversion of MQLs in a high-volume, low ACV (~$1-3k ACV), 30-60 day sales cycle environment</li><li>Closely support the AEs in the sales team, joining sales calls as required to coach, mentor, train, and upskill, driving performance improvement</li><li>Provide weekly, monthly, and quarterly performance updates and forecasts to the senior management team</li><li>Establish accountability within the sales function by developing appropriate targets and coordinating compensation and progression plans that reward achievement</li><li>Develop, implement, and oversee robust processes for new business development and outbound lead generation that optimize efficiency</li><li>As necessary, develop any sales assets required by the team</li><li>Ensure we are listening to the market and that customer feedback from the sales process is fed into the product organization</li></ul><div><br><strong>Requirements:</strong></div><ul><li>3+ years of progressive experience and demonstrated success leading a sales team, with a track record of growing recurring revenue in B2B SaaS sales</li><li>Successfully led a sales team through a transition to value-based selling in a small ACV, high volume environment</li><li>Experience in a high-volume SaaS organization, ideally with a focus on building revenue with ministries, non-profits, and/or mission-minded organizations</li><li>Demonstrated experience building, inspiring, and managing a high-performing sales team in a high-growth environment while driving cross-functional processes</li><li>Experience and capability in using SalesForce CRM to optimize sales process, visibility, and efficiency</li><li>Nice to have: Experience with RingCentral communications system, RingSense revenue intelligence tool, and SalesForce Sales Engagement tool</li></ul>

Director of Sales

<div><strong>PRINCIPAL RESPONSIBILITIES AND DUTIES:</strong></div><ol><li>Meets and exceeds performance metrics which includes opportunities created and demos or meetings scheduled.</li><li>Researches, identifies, and contacts prospective clients to schedule and conduct strategic working sessions for new revenue opportunities.</li><li>Analyzes new prospects based on key performance indicators maintained in Salesforce.com and other sales tools.</li><li>Sets meeting agenda and expectations with qualified decision makers.</li><li>Participates in meeting with prospects and Regional Sales Directors, as needed.</li><li>Researches new opportunities and stays current on client needs and current market solutions.</li><li>Maintains the CRM database, updating activities, company information, contacts, phone numbers, and e-mail addresses.</li><li>Helps execute targeted marketing campaigns to generate leads and opportunities.</li><li>May assist in preparation of proposals and RFI/RFP responses.</li><li>May attend local, regional, and national conferences as needed to build relationships and grow sales pipeline.</li><li>Other duties and projects as needed or assigned.</li></ol><div><br><strong>SKILLS AND ABILITIES REQUIRED:</strong></div><ol><li>Highly effective ability to communicate at all levels throughout large organizations, both in writing and verbally.</li><li>Enthusiastic and professional demeanor exhibiting a high level of honesty and sincerity in interacting with prospects and customers so that a professional and trusting relationship can be formed.</li><li>Proactive and self-motivated with experience meeting or exceeding sales goals preferred.</li><li>Exhibits a high level of follow-through, persistence, and the ability to overcome obstacles.</li><li>Strong planning and organizing skills, with the ability to balance multiple tasks and changing priorities.</li><li>Ability to work independently with little oversight.</li><li>Proficiency in Salesforce.com (or similar CRM), Microsoft Office suite, and internet search tools.</li><li>Ability to travel as needed.</li></ol><div><br><strong>MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED:</strong></div><ol><li>Bachelor’s degree in communications, marketing, business, or psychology preferred, or equivalent experience.</li><li>1-3 years of experience in sales, marketing, account management, or church management software preferred.</li></ol>

Business Development Representative

<div><strong>Purpose of Position:</strong></div><div>We are seeking a dynamic and results-driven Sales Team Lead to join our team. This hybrid role combines active individual contribution to sales with leadership and mentorship responsibilities for a growing team of sales professionals. The ideal candidate is a high-performing salesperson with a proven ability to close deals while inspiring and coaching others to achieve their full potential.</div><div><br><strong>Key Responsibilities:</strong></div><div>Player Responsibilities (50%):</div><ul><li>Actively prospect, qualify, and close new business opportunities in line with<br>company revenue goals.</li><li>Manage a pipeline of leads and opportunities, accurately forecasting monthly,<br>quarterly, and annual revenue.</li><li>Conduct product demonstrations, deliver tailored presentations, and create customized solutions for potential clients.</li><li>Negotiate contract terms and pricing, ensuring customer satisfaction while meeting organizational profitability standards.</li><li>Collaborate with marketing, product, and customer success teams to align sales efforts with business objectives.</li></ul><div><br>Coach Responsibilities (50%):</div><ul><li>Recruit, onboard, and train new sales team members, ensuring they understand the product, processes, and strategies.</li><li>Set team sales targets and individual KPIs, tracking progress and implementing corrective measures when necessary.</li><li>Provide regular coaching sessions, constructive feedback, and performance reviews to foster professional growth.</li><li>Develop and implement scalable sales processes, playbooks, and best practices for the team.</li><li>Serve as a liaison between the sales team and leadership, ensuring alignment on goals and strategy.</li></ul><div><br><strong>Skills &amp; Qualifications</strong></div><ul><li>Minimum 5 years of SaaS sales experience, with at least 2 years in a team leadership role.</li><li>Proven track record of meeting or exceeding individual and team sales targets.</li><li>Strong negotiation and closing skills, with the ability to tailor messaging to diverse audiences.</li><li>Exceptional leadership and coaching skills with a focus on building a high-performance team culture.</li><li>Proficient in using CRM tools (e.g., Salesforce, HubSpot) and sales enablement platforms.</li><li>Analytical mindset with the ability to interpret sales data and adjust strategies accordingly.</li><li>Excellent communication and interpersonal skills.</li><li>Self-starter mentality with a collaborative approach to problem-solving.</li><li>Resilience, adaptability, and a passion for personal and team success.</li><li>Experience in scaling sales teams within a startup or high-growth SaaS environment.</li><li>Familiarity with [Industry-Specific Software/Products, if applicable].</li><li>Strong understanding of sales methodologies like MEDDIC or SPICED</li></ul><div><br><strong>Salary Range:</strong> The target salary range is is $150,000-160,000 (OTE), including $110,000 base salary, and $40,000- $50,000 commission. This is part of a competitive total rewards package including employer-paid benefits. Individual pay may vary based on factors such as experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs at least annually to ensure competitive and fair pay.</div><div><br></div><div><strong>About Aplos:</strong></div><div>Aplos is the largest nonprofit &amp; church management software on the market. We’ve served over 40,000 organizations since our inception in 2009. Our all-inclusive platform provides a dynamic CRM, fundraising &amp; giving tools, online donations &amp; payment processing, built-in fund accounting system, integrated payroll, email marketing, website builder, and much more. Aplos made the Inc. 600 list in 2018, making it one of the fastest growing companies in the U.S. Our innovative team continues to push the envelope with new software features, industry vertical exploration, and marketing strategies every quarter. With a leadership team made up of start-up pioneers, Silicon Valley veterans, and serial entrepreneurs; Aplos is charging full steam ahead as a leading brand in the nonprofit SaaS market.</div>

Sales Team Lead

<div><strong>Overview</strong></div><div>The ideal candidate will have a minimum of 5-8 years of experience in project management, specifically in implementing Salesforce Marketing Cloud, Sales and service cloud This role requires a strategic thinker with a strong background in leading large-scale SF implementation projects from conception through to completion.</div><div>&nbsp;</div><div><strong>Why Lifeway?</strong>&nbsp;</div><div>Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.<br><strong><br>Responsibilities</strong></div><ul><li>Lead the planning and implementation of Salesforce projects.</li><li>Coordinate internal resources and third parties/vendors for the flawless execution of projects.</li><li>Ensure that all projects are delivered on-time, within scope, and within budget.</li><li>Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.</li><li>Develop a detailed project forecast/ plan to track progress.</li><li>Use appropriate verification techniques to manage changes in project scope, schedule, and costs.</li><li>Measure project performance using appropriate systems, tools, and techniques.</li><li>Perform risk management to minimize project risks.</li><li>Establish and maintain relationships with third parties/vendors.</li><li>Create and maintain comprehensive project documentation.</li></ul><div><strong><br>Qualifications<br></strong><br></div><div><strong>Minimum Education</strong></div><ul><li>Bachelors or Masters degree in Information Technology, Computer Science, Business Administration, or a related field.</li></ul><div>&nbsp;</div><div><strong>Required Skills, Experience, &amp; Qualifications</strong></div><ul><li>Minimum 5-8 years of experience as a Project Manager in Salesforce implementations.</li><li>Proven track record of managing all aspects of a successful SF implementation project.</li><li>Strong working knowledge of Salesforce</li><li>Excellent written and verbal communication skills.</li><li>Solid organizational skills including attention to detail and multitasking abilities.</li></ul>

Project Manager-Salesforce

<div><strong>Overview</strong></div><div>Design, develop, modify, and integrate Saas solutions with other systems and Saas solutions within Lifeway. The Software Integration Developer will utilize a variety of technical approaches to accomplish seamless data flowing between systems, including RESTful APIs, consuming and publishing events, and using modern cloud architectures.&nbsp;</div><div><strong><br>Responsibilities</strong></div><ul><li>Lead, collaborate, and coordinate with developers, managers, and analysts from other teams to design and implement integrations to support the flow of data between systems such as CRM, ERP, HR, WMS, eCommerce, and custom applications.&nbsp;</li><li>Analyze and improve existing system integration as well as migration techniques.&nbsp;</li><li>Detect, debug, and resolve issues with existing integrations.&nbsp;</li><li>Architect, design, and implement integrations with an enterprise focus, utilizing the right approach for the right use case, including a mix of event-driven design, RESTful services, and more.&nbsp;</li><li>Mentor and train other developers.&nbsp;</li></ul><div><strong><br>Qualifications<br></strong><br></div><div><strong>Minimum Education&nbsp;</strong></div><ul><li>Bachelor's degree or reputable coding bootcamp in computer engineering, computer science, or a related field.&nbsp;</li></ul><div>&nbsp;</div><div><strong>Minimum Required Experience (Type and Years)&nbsp;</strong></div><ul><li>7+ years experience as a developer</li><li>3+ years experience with cloud technologies (AWS, Azure or similar)</li></ul><div>&nbsp;</div><div><strong>KSAs (knowledge/skills/abilities)</strong></div><ul><li>Lives out Lifeway’s mission and values, showing deep commitment to Kingdom work.</li><li>Proficient with RESTful services, microservices, and cloud architecture required.</li><li>Proficient with event-driven, domain driven design, and serverless principles in the cloud.</li><li>Advanced in debugging, troubleshooting, developing, and testing code.</li><li>Proficient in querying databases, data warehouses, and basic understanding of database design.</li><li>Proficient in build pipelines, code quality, automated unit testing, source control, and branching strategies for coding and deployments.</li><li>Proficient with Agile.</li><li>Logical and problem-solving skills are required.</li><li>Inquisitive self-starter and team player.</li><li>Strong written and verbal communication skills.</li><li>Ability to mentor and train more junior developers.</li></ul><div>&nbsp;</div><div><strong>Preferred Skills, Experience, and Education &nbsp;</strong></div><ul><li>AWS Lambdas, API Gateway</li><li>C#</li><li>WebAPI, RESTful APIs, Microservices</li><li>Entity Framework</li><li>.NET 8+</li><li>Kafka events or similar</li><li>SQS</li><li>No SQL Databases</li><li>Typescript</li><li>GitHub</li><li>Agile (Scrum)</li><li>Experience integrating with Salesforce, Oracle Fusion, People Soft, and other Saas solutions is a plus.</li></ul><div><br><strong>Why Lifeway?</strong>&nbsp;</div><div>&nbsp;</div><div>Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.</div>

Senior Software Integration Engineer

<h3>Responsibilities</h3><div>Ascension is looking for an experienced Software Engineering Manager within our Engagement Services department to lead product development on the Salesforce platform.&nbsp;</div><div><br>You will be leading a team of software engineers that are passionate about building products that serve using state-of-the-art solutions and tools. You will work closely with the product manager, user experience manager, and your software engineering team. Engaging your experience and software engineering expertise to solve complex problems, deliver highly scalable, quality software solutions while also mentoring and growing your team members. Equally important will be your continual growth and development as a software engineering professional.</div><div>&nbsp;</div><div><strong>Responsibilities:</strong></div><ul><li>Build a high-performing software engineering team</li><li>Enable your team's success, and clear blockers</li><li>Ensures that the team’s product implements high quality code supporting software engineering standards, architecture and software best practices with support for test automation</li><li>Regularly participate in scrum activities, design reviews, code reviews and status updates</li><li>Champions product and process compliance, and is engaged in all aspects of the project from design, build, test and ultimately implementation</li><li>Evaluates effectiveness of implemented solutions to inform future trade-off decisions</li><li>Coordinate on-call support for your product or teams, triage inbound support tickets as needed, and prioritize work effectively</li><li>Engage in vision casting, strategic thinking and goal setting with the team. Then, motivate and focus the team to meet these goals and objectives</li><li>Technical mentorship &amp; coaching of team members</li><li>Ability to perform under pressure, instill accountability and achieve results with minimal oversight and direction</li><li>Engages in highly effective interviews, and provides/shares critical feedback that drives a go/no-go decision regarding a candidate</li><li>Communicates project status in a clear, concise and timely manner with supporting product adoption and health metrics as needed.</li><li>Monitors the software industry for emerging trends, tools, and best practices, while weeding out the noise</li></ul><div><br><strong>Required Experience/Skills:</strong></div><ul><li>7+ years of professional software development experience with 2+ years of leadership or management experience</li><li>Experience with Salesforce Marketing Cloud required.</li><li>3+ years experience and expert in designing, developing, and consuming Restful API’s.</li><li>Experience in designing and developing complex, scalable, performant and user experience-centered solutions on the Salesforce platform.</li><li>Expertise in microservice architectural patterns and design</li><li>Expertise in Salesforce configuration and programmatic customization.</li><li>Expert-level understanding of relational databases</li><li>Fluency in a high-level Object-oriented programming language and strong knowledge of OOAD, design patterns, data structures, and algorithms</li><li>Experience implementing APIs, bringing data to and from the Salesforce platform</li><li>Experience working on a Scrum team participating in Agile ceremonies e.g. daily standups, backlog grooming, sprint planning, sprint demos/retrospectives</li><li>Strong verbal and written communication skills</li></ul><div><br><strong>Work Experience:</strong></div><ul><li>3 years of experience required.</li><li>5 years of experience preferred.</li><li>1 year of leadership or management experience preferred.</li></ul><div><br><strong>Characteristics We Seek:</strong></div><ul><li>Be curious about technology. The software engineering industry is constantly changing and evolving. At Ascension, we embrace change and are curious to learn how the latest technology can be used to improve the lives of patients and our clinicians.</li><li>Learn and grow professionally. We strive for continuous improvement of our Digital Studio organization and our team members do the same. This comes from the path of constant learning, in addition to reflecting on past experiences for improvement opportunities.</li><li>Always ready for change. A rolling stone gathers no moss, and neither do we. We accept that change is always around us, and our work is no exception. We navigate change through early and often communication; engage the ambiguous; promote diversity; accept new ideas; and lean on learning agility.</li><li>Seek feedback. Feedback is important to us. We use it as a guide for our own development, and we build our software with feedback built into the process. It is incorporated into our software development lifecycle with design, code reviews, unit tests, and continuous integration. Feedback is also integrated into our shipped solutions with application performance monitoring (APM) and usage analytics to help us learn methods to improve.</li><li>Sound awareness of self and situations. We understand the importance of knowing our best selves, and the value gained from our teams to compensate for our shortcomings. Equally important is our ability to assess situations with a calm and clear mind, and develop next steps to proceed in the best manner possible.</li><li>Demonstrate positivity. Our organization's focus is all about solving problems, and most of these problems are challenging. We try not to let that get in our way of thinking positively -- instead it's what motivates us to reach higher.</li><li>Work with your team. We understand that our best work comes from working together. Our teams enjoy working together, sharing knowledge, helping, mentoring, and delivering our best for the communities we serve.</li><li>Live Ascension’s core values. The Ascension core values are the standard that we hold ourselves to and a source of pride for us. We live by them. Our core values include: service of the poor; reverence; integrity; wisdom; creativity; and dedication.</li></ul><div><br></div><h3>Requirements</h3><div>Education:</div><ul><li>Bachelor's degree or higher in Software Engineering, Computer Science, Computer Programming or substantially related field is required.</li><li>High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.</li></ul><div><br>Work Experience:</div><ul><li>1 year of leadership or management experience preferred.</li></ul><div><br></div><h3>Additional Preferences</h3><div><strong>Additional preferences:</strong></div><ul><li>Experience with Sitecore</li><li>Experience with TDD</li><li>Experience with PCF and GCP</li><li>Experience with healthcare data standards (HL7, FHIR)</li></ul><div><br></div><div><br></div><h3>Benefits</h3><div>Paid time off (PTO)<br>Various health insurance options &amp; wellness plans<br>Retirement benefits including employer match plans<br>Long-term &amp; short-term disability<br>Employee assistance programs (EAP)<br>Parental leave &amp; adoption assistance<br>Tuition reimbursement<br>Ways to give back to your community</div><div>&nbsp;</div><div><em>Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.</em></div>

Senior Salesforce Engineering Manager

<div>Gloo was founded as a mission-driven organization with the goal to release the passion in every person to Champion the growth of another so they can be all they were born to be.<br><br></div><div>Today, organizations of all sizes in the faith space use Gloo’s products to become more informed, better connected, and fully equipped to overcome their greatest challenges and achieve powerful outcomes, helping people progress through their personal growth journeys.</div><div><br>By building a common platform, we are creating a shared infrastructure that removes friction, promotes collaboration, and equips leaders with the right tools to galvanize personal growth and change lives. We are a fast-moving and passionate team that is looking for more talented professionals who are driven to make a positive impact.<br><br></div><h3><strong>The Team:</strong></h3><div>Gloo360 is the premier managed services provider (MSP) division of Gloo dedicated to delivering comprehensive technology and operational support to non-profit organizations and mission-driven enterprises. By managing critical systems such as IT infrastructure, cybersecurity, cloud solutions, and enterprise platforms like Workday, Salesforce, and HubSpot, Gloo360 empowers its partners to focus on their core missions. Through innovative solutions, strategic integrations, and exceptional customer support, Gloo360 ensures operational excellence while driving efficiency, scalability, and transformative impact for the organizations it serves.</div><div><br></div><h3><strong>The Opportunity:</strong></h3><div>The Program Manager at Gloo360 will oversee and drive the successful execution of complex, cross-functional programs across various operational areas, including Workday, Salesforce, HubSpot, and other enterprise platforms. This role requires strong leadership, communication, and organizational skills to balance technical and business priorities, manage cross-departmental efforts, and deliver results aligned with Gloo360’s goals. Program Managers will specialize in managing projects and initiatives for specific systems or take on generalist responsibilities for broader program management needs. This position is remote based at our headquarters in Boulder, Colorado.</div><div><br></div><h3><strong>What You’ll Be Doing:</strong></h3><ul><li>General Program Management<ul><li>Develop and oversee cross-functional programs, cultivating strong relationships with internal and external stakeholders.</li><li>Collaborate with Product Owners to align program objectives with key business goals.</li><li>Manage program roadmaps, ensuring deliverables are achieved on time and within budget.</li><li>Monitor and mitigate program risks, ensuring smooth execution across teams.</li><li>Facilitate agile ceremonies, including sprint planning, retrospectives, and daily stand-ups.</li><li>Partner with IT teams to align programs with data governance and technology strategies.</li><li>Work with stakeholders to identify improvement opportunities and prioritize system enhancements.</li><li>Drive the adoption of best practices for project management and operational workflows.</li><li>Develop and maintain comprehensive program documentation, including roadmaps, plans, and status reports.</li><li>Regularly report on program progress, performance, and outcomes to leadership.</li></ul></li></ul><div><br></div><h3><strong>What We're Looking For:</strong></h3><ul><li>Bachelor’s degree in Business Administration, Information Systems, or a related field.</li><li>5+ years of experience in program management, with expertise in enterprise systems like Workday, Salesforce, or HubSpot.</li><li>Proven ability to lead cross-functional programs across technical and non-technical teams.</li><li>Strong understanding of system integrations, data governance, and enterprise workflows.</li><li>Experience with agile methodologies and project management tools (e.g., JIRA, Asana).</li><li>Familiarity with platforms such as Google Workspace, Slack, and Tableau is a plus.</li></ul><div><br></div><div><strong>Compensation:</strong> $95,000 - $140,000</div><div><br></div><h3><strong>Our Team Members Enjoy:</strong></h3><ul><li>Compensation and bonus commensurate with experience.</li><li>Plenty of time off to keep you balanced.</li><li>Medical benefits with multiple plan offerings, HSA contribution, and Dental and Vision plans.</li><li>A dynamic, talented team, dedicated to changing the world and building an incredible business.</li><li>Onsite and virtual social events to keep us connected in our hybrid work environment</li><li>Beautiful office space in downtown Boulder on Pearl Street, steps from coffee shops and blocks from hiking trails.</li></ul>

Program Manager

<div>Description</div><div>The Admissions System Administrator will play a crucial role in managing, maintaining, and enhancing the technical systems that support the admissions department. Primarily working in Salesforce and related platforms, this role is responsible for day-to-day configuration, support, and process improvements within our admissions systems. The ideal candidate will have strong technical skills and experience with system administration, database management, and process automation.</div><div>&nbsp;</div><div>Duties and responsibilities</div><ul><li>System Management: Maintain and optimize existing systems, primarily Salesforce, to ensure smooth operation and functionality within the admissions process.</li><li>Process Building and Automation: Design, develop, and implement new workflows and automated processes to enhance system efficiency and user experience.</li><li>System Implementation: Lead the technical implementation of new systems or upgrades, ensuring seamless integration with existing platforms and minimal disruption to operations.</li><li>Technical Support: Provide day-to-day technical support to admissions staff, resolving issues related to system functionality, performance, and access.</li><li>System Documentation: Create and maintain detailed technical documentation, including system configurations, workflows, and processes to support ongoing system management and future improvements.</li><li>User Training: Train admissions staff and new hires on the use of systems, including Salesforce and any new processes or platforms introduced, ensuring users are equipped to maximize system capabilities.</li><li>Reporting and Analytics: Develop and manage reporting tools within the systems to track key metrics, identify trends, and support data-driven decision-making within the admissions department.</li><li>Project Management: Collaborate with the admissions team and the Systems Manager to oversee technical projects from conception to completion, ensuring timelines, budgets, and goals are met.</li></ul><div><br></div><div>Requirements</div><ul><li>Bachelor’s degree required</li><li>Certified Salesforce Administrator&nbsp;</li><li>Organized, with an understanding of efficient and effective processes and systems</li><li>Demonstrated skills and experience in project management, including the ability to multitask, evaluate and balance competing priorities, and meet deadlines</li><li>Excellent problem-solving skills with attention to detail and technical accuracy</li><li>Highly self-motivated and proactive</li><li>Strong understanding of WTS mission and institution</li><li>Demonstrated familiarity with higher education industry and FERPA/HIPPA confidentiality practices</li></ul>

Admissions Systems Administrator

<div>Ministry Brands is looking for a Manager, Client Support to join our growing team!&nbsp;</div><div> &nbsp;</div><div><strong>Who we are&nbsp;</strong></div><div>Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.   &nbsp;</div><div>  &nbsp;</div><div>Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.  &nbsp;</div><div>&nbsp;</div><div><strong>What You'll Do:&nbsp;</strong></div><div>As the Manager, Client Support, you will supervise a staff of client support specialists who provide technical product support to enterprise clients and/or end users. You will manage the team’s daily workload to ensure required service volume and quality levels are attained. You will assist with critical client escalations and train/coach your team in standard policies, procedures, and best practices to provide a high level of service to our clients.&nbsp;</div><div>&nbsp;</div><div><strong>Key Responsibilities:&nbsp;</strong></div><ul><li>Manage a team of technical support specialists, monitor, and review responses and resolutions with enterprise clients &nbsp;</li><li>Provide coaching and feedback in regular one-on-ones with Associates &nbsp;</li><li>Actively contribute to and foster a positive team culture that is grounded in feedback and focuses on client experience &nbsp;</li><li>Assess, propose, enhance, implement, and analyze KPIs needed to optimize team performance and client experience &nbsp;</li><li>Prioritize team's escalation needs and prepare commentary with Support Directors during weekly meeting &nbsp;</li><li>Responsible for Support QA testing as needed with assigned team and relaying findings/risks in companywide meetings &nbsp;</li><li>Assist with product documentation and product/system training as SME's (or identifies SME's as needed from within team) &nbsp;</li><li>Assist in establishing KPIs and evaluating team activities against those KPIs &nbsp;</li><li>Review and analyze reporting metrics and client sentiment to identify areas for improvement of the client experience &nbsp;</li><li>Responsible for team's data and summary/commentary for monthly leadership Business Reviews &nbsp;</li><li>Estimate client needs, team workload, and team capacity, and flex staff resources accordingly &nbsp;</li><li>Participate in performance management and evaluations of team members &nbsp;</li><li>Participate in the hiring of new team members &nbsp;</li><li>Support processes that align with adjacent department process rollouts &nbsp;</li><li>Participate as a member of the Operations management team, collaborating with other managers and leaders to communicate status, solve issues affecting more than one department and implement solutions needing cross-functional involvement to attain joint objectives &nbsp;</li><li>Champion client experience improvement initiatives &nbsp;</li><li>Maintain individual knowledge and ensures team knowledge around the products, services, and platforms that we provide to our client base &nbsp;</li><li>Provide input to (and in some cases champion) Product, Service and Process enhancement initiatives to drive a stellar client experience&nbsp;</li></ul><div><br><strong>Who You Are:&nbsp;</strong></div><ul><li>Passionate about creating a delightful client experience and enthusiastic about helping purpose driven organizations &nbsp;</li><li>Comfortable interacting with client &amp; company executive leaders&nbsp;</li><li>Bachelor’s degree or an equivalent combination of education and experience&nbsp;</li><li>3+ years of experience in a technical support environment, or related fields&nbsp;</li><li>Experience working in technology is preferred &nbsp;</li><li>Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook &nbsp;</li><li>Demonstrated ability to learn and understand complex office software applications &nbsp;</li><li>Experience with client support ticketing and phone systems preferred (We use Zendesk and Purecloud) &nbsp;</li><li>Strong leadership, development, and organizational skills &nbsp;</li><li>Excellent verbal and written communication skills &nbsp;</li><li>Ability to prioritize work and handle multiple tasks &nbsp;</li><li>Excellent time management skills &nbsp;</li><li>Experience in Salesforce, Zendesk, and Azure Dev Ops is a plus &nbsp;</li><li>Strong attention to detail &nbsp;</li></ul><div>&nbsp;</div><div><strong>Physical Considerations:&nbsp;</strong></div><ul><li>Ability to work in a general office environment&nbsp;</li><li>Ability to handle extended periods of computer-based work, including telephone&nbsp;</li><li>Ability to work flexible and long hours, as needed, including outside regular business hours and days&nbsp;</li><li>After hours, weekend, and holiday coverage may be required and assigned as needed </li></ul><div>&nbsp;</div><div><strong>Travel Considerations:&nbsp;</strong></div><ul><li>&nbsp;Domestic and/or international travel required, estimated up to 5%&nbsp;</li></ul><div>&nbsp;</div><div>Benefit offerings designed to promote a life of balance!  &nbsp;</div><div>At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success. &nbsp;<br> &nbsp;<br>Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them. &nbsp;</div><div>&nbsp;</div><div>Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!  &nbsp;</div><div>&nbsp;</div><div>Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.  &nbsp;</div><div>&nbsp;</div><div>Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.  &nbsp;</div><div>&nbsp;</div><div>Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career. &nbsp;</div><div>&nbsp;</div><div>Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&nbsp;</div>

Manager, Client Support

<div><strong>What Servant Keeper is All About</strong> <em>Are you the right person for our team?&nbsp;</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for the ministries we serve. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.&nbsp;<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to be the go-to church management software and payments solution for small- and medium-sized ministries. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.<br><br>Our Core Values are having a servant heart, exercising grit to get more done with less, being never satisfied with the status quo, engaging in our community, and to do what you say you are going to do. Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody the Core Values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>The Marketing Manager will own responsibility for lead generation and customer communications. You are a customer and brand evangelist and methodical, results-driven marketing leader. You have strong technical skills and the ability to perform hands-on marketing tasks, while also considering the big picture and planning through the details to execute through others effectively. You’ll develop a broad and deep understanding of the marketplace, our competitors, and how to baseline and grow our market footprint to be the solution of choice. You will strategize, manage campaigns, and oversee the marketing team while also executing tactical marketing tasks as needed. Inherently, you are a polished and relatable communicator, with an innate ability to inspire team members and external agencies to exceed goals and deliver results. Of course, you don’t work alone; as a values-based servant leader, you will work with teams and leaders across our organization to ensure we knock it out of the park on our revenue goals!<br><br><strong>Responsibilities<br></strong><em>Strategic Leadership</em></div><ul><li>Develop, implement, and oversee comprehensive marketing strategies that align with the company's ambitious growth goal of doubling recurring revenue over the next 3 years</li><li>Lead and manage a team of marketing professionals (including external agencies) to ensure smooth execution of marketing initiatives</li><li>Collaborate with cross-functional teams including sales, product, and customer service to increase product usage, drive brand awareness, and generate leads</li><li>Manage marketing budgets, allocate resources effectively, and measure ROI of marketing activities</li><li>Plan, execute, and measure success of multi-channel marketing campaigns (email, social media, PPC, SEO, and content marketing)</li><li>Analyze performance metrics to make data-driven decisions, optimizing campaigns for lead generation and conversion</li><li>Ensure consistent branding and messaging across all materials and channels</li><li>Make recommendations to pricing and packaging, product improvements, and account management strategies to maximize revenue opportunity</li><li>Serve as a key company leader - be a culture evangelist, motivate the broader team, propel cross- functional communication, engage in quarterly/annual planning sessions, drive company strategy</li></ul><div><br><em>Content &amp; Creative Oversight</em></div><ul><li>Oversee the development of marketing collateral, including blogs, webinars, whitepapers, case studies, emails, social media content, and more</li><li>Ensure the consistency of the brand’s voice and tone across all content and communication channels</li></ul><div><br><em>Technical Marketing Execution (as needed)</em></div><ul><li>Use CRM tools and marketing automation platforms (Salesforce and Pardot) to track leads, measure engagement, support the sales team’s weekly cadences, and manage email marketing</li><li>Use Webflow to make necessary edits to the website as the need arises; also work with our external design agency to make more extensive changes to the website</li><li>Manage SEO efforts, including keyword research, on-page optimization, link building&nbsp;and content updates</li><li>Set up and optimize Google Ads, Facebook Ads, and other PPC campaigns</li></ul><div><br><strong>Requirements</strong></div><ul><li>Experience: 5+ years in marketing, with at least 2 years in a managerial role and a track record of expanding brand awareness, lead generation, and product usage</li><li>Technical Marketing skills:<ul><li>Proficient in digital marketing tools (Google Analytics, AdWords, Facebook Ads Manager)</li><li>Experienced with CRM and marketing automation platforms (e.g., HubSpot, Salesforce, Pardot)</li><li>Strong understanding of SEO/SEM strategies</li><li>Experience with graphic design tools (e.g., Adobe Creative Suite, Canva) or basic video editing skills</li><li>Prior experience in a high-volume B2B marketing or SaaS environment, ideally with a focus on ministries, non-profits, and/or mission-minded organizations</li></ul></li><li>Analytical Mindset: Strong ability to interpret data and make data-driven decisions</li><li>Creativity: Proven ability to develop creative, engaging campaigns</li><li>Communication Skills: Strong verbal and written communication skills</li><li>Project Management: Ability to juggle multiple projects and timelines effectively</li><li>Team Leadership: Demonstrated experience in building, inspiring, and managing a high-performing marketing team in a high-growth environment while driving cross-functional processes</li><li>Business skills: Exceptional strategic planning, business acumen, leadership, communication, and relationship skills</li></ul><div><br><strong>Benefits</strong></div><ul><li>Mission-driven company and team</li><li>Competitive salary (commensurate with experience)</li><li>Unlimited PTO</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>401(k) plan with match</li><li>Wellness resources</li></ul>

Marketing Manager

<div><strong>What Servant Keeper is All About</strong><em> Are you the right person for our team?&nbsp;</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for the churches and nonprofits we serve. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.&nbsp;<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033 out of a market size of 350,000 Christian churches in the U.S. We aim to be the go-to church management software and payments solution for small- and medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.<br><br>Our Core Values are having a servant heart, exercising grit to get more done with less, being never satisfied with the status quo, engaging in our community, and to do what you say you are going to do.<br><br>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody the Core Values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>The Director of Sales will report to the CEO and own responsibility for revenue generation deriving from new business. You are a customer and brand evangelist and methodical sales leader who focuses on<br>growing and scaling a world-class sales team. You consider the big picture and plan through the details to execute through others effectively, and you are hands-on and “in the weeds” to support your team and goals. You’ll develop a broad and deep understanding of the marketplace, our competitors, and how to baseline and grow our market footprint to be the solution of choice. Inherently, you are a polished<br>and relatable communicator, with high humility and an innate ability to inspire teams to exceed goals and deliver results. Of course, you don’t work alone; as a values-based servant leader, you will work with teams and leaders across our organization to ensure we knock it out of the park on our sales goals!<br><br>Your responsibilities will include, though not necessarily be limited to, the following:</div><ul><li>Manage the existing Sales team (4 AEs, 1 BDR, and 1 Rev Ops) and expand as necessary to more than double recurring revenue generation over the next 3 years</li><li>Continually iterate on the most optimal activities/campaigns to maximize conversion of MQLs in a high-volume, low ACV (~$1-3k ACV), 30-60 day sales cycle environment</li><li>Establish strategy for revenue generation across all sales channels for new customers and continually improve sales processes and operations to achieve results every quarter</li><li>Generate revenue plans / targets and provide regular forecasts to the senior management team</li><li>Establish accountability within the sales function by developing appropriate targets and coordinating compensation and progression plans that reward achievement</li><li>Continually upskill the team through mentorship, training, and recruitment while implementing robust processes for new business development that optimize efficiency</li><li>Implement high-performance growth organization best practices, to include identifying ICP, developing simple/beautiful assets (e.g., sales deck, proposals), optimizing customer experience</li><li>Make recommendations to pricing and packaging, product improvements, and account management strategies to maximize revenue opportunity</li><li>Serve as a key company executive: be a culture evangelist, motivate the broader team, propel cross-functional communication, engage in quarterly planning sessions, drive company strategy</li></ul><div><br><strong>Requirements:</strong></div><ul><li>3+ years of progressive experience and demonstrated success leading a sales team, with a track record of growing recurring revenue in B2B SaaS sales</li><li>Successfully led a sales team through a transition to value-based selling in a small ACV, high volume environment</li><li>Experience in a high-volume SaaS organization, ideally with a focus on building revenue with ministries, non-profits, and/or mission-minded organizations</li><li>Demonstrated experience building, inspiring, and managing a high-performing sales team in a high-growth environment while driving cross-functional processes</li><li>Experience and capability in using SalesForce CRM to optimize sales and marketing activity</li><li>Exceptional strategic planning, business acumen, leadership, communication, and interpersonal skills</li><li>Nice to have: Experience with RingCentral communications system and RingSense revenue intelligence tool</li></ul><div><br><strong>Comp and Benefits</strong></div><ul><li>Mission-driven company and team</li><li>Base salary (commensurate with experience), plus bonus</li><li>Unlimited PTO</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>401(k) plan with match</li><li>Wellness resources</li></ul>

<div><strong>What Servant Keeper is All About</strong> <em>Are you the right person for our team?&nbsp;</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for the churches and nonprofits we serve. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.&nbsp;<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033 out of a market size of 350,000 Christian churches in the U.S. We aim to be the go-to church management software and payments solution for small- &amp;amp; medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.<br><br>Our Core Values are having a servant heart, exercising grit to get more done with less, being never satisfied with the status quo, engaging in our community, and to do what you say you are going to do. Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody our Core Values.<br><br><strong>What This Role is All Abou</strong>t <em>Is this the right seat for you?</em><br>As a Business Development Representative (BDR), you will report to the Director of Sales and play a pivotal role in expanding our customer base and promoting our mission-driven solutions. You will seek new business opportunities by contacting and developing relationships with front-line ministry leaders, helping them understand how our software can address their unique needs and support their goals. As a BDR at Servant Keeper, culture and compassion are paramount - you will work directly with church and non-profit leaders and staff to identify their needs and share how our solution and partnership will help their ministry to thrive and grow. If you are motivated, have great communication skills, are results-driven, and enjoy working in a team environment, we would like to meet you.<br><br><strong>Responsibilities</strong></div><ul><li>Source new sales opportunities through a high volume of outreach efforts, along with inbound lead follow-up, with the goal of booking consultation calls and demos for Account Executives</li><li>Qualify leads through cold calls and emails from marketing campaigns as sales opportunities</li><li>Continuously build, drive, and grow your pipeline of leads to achieve daily, monthly, and quarterly booked consultation targets</li><li>Contribute to timely and accurate lead forecasting by keeping detailed notes</li><li>Ensure accounts within Salesforce have up to date and accurate data while maintaining lead-to-opportunity records</li><li>Participate in all sales meetings and contribute ideas to improve the number and conversion of MQLs as a front-line connection to all leads</li></ul><div><br><strong>Requirements</strong></div><ul><li>Experience managing a high volume of outreach at a mission-driven company</li><li>Track record of achieving results and meeting lead conversion goals; have the desire to be a top performer</li><li>Heart for discovery, listening to and building relationships with church leaders and administrators to understand their needs</li><li>Excited to clearly and quickly present our value proposition by phone and email to prospects</li><li>Excellent verbal and written communications skills</li><li>Able to multitask, prioritize, and manage time effectively – organization is key</li><li>Experience with CRM platforms, preferably Salesforce</li><li>Nice-to-have: Experience working with a cloud-based phone system like RingCentral</li></ul><div><br><strong>Comp and Benefits</strong></div><ul><li>Mission-driven company and team</li><li>$40-45k base salary (commensurate with experience), plus commission</li><li>Unlimited PTO</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>401(k) plan with match</li><li>Forte SoulCare (comprehensive mental wellness platform)</li></ul>

<div>Ministry Brands is looking for a Sales Director, Commercial Payments to join our growing team!</div><div><br><strong>Who we are</strong></div><div>Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.  &nbsp;</div><div> &nbsp;</div><div>Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential. &nbsp;</div><div><br><strong>What You'll Do:&nbsp;</strong></div><div>As the Sales Director, Commercial Payments, you will lead a Team of Generosity Client Account Executives (GCAE) responsible for expanding our relationships within the existing Ministry Brands client-base. This is a new team expansion opportunity and requires a leader with a demonstrated ability to both implement and drive a Commercial GTM strategy. Stepping into this new role you will be empowered to cultivate the identity and culture of your Team, while becoming a key leader within our Commercial Revenue Team.&nbsp; &nbsp; &nbsp;&nbsp;</div><div><br><strong>Key Responsibilities:&nbsp;</strong></div><ul><li>Provides excellent leadership, high degree of credibility, sales expertise and time management skills &nbsp;</li><li>Achieve and exceed assigned sales quotas through new business acquisition and cross-selling &nbsp;</li><li>Effective prioritization, sales activity, pipeline, and account management &nbsp;</li><li>Create and maintain positive relationships with current and prospective clients &nbsp;</li><li>Design, monitor and optimize territory coverage &nbsp;</li><li>Effective motivator and coach to sales approach and best practices &nbsp;</li><li>Ensure employee resources, including process and technology, are optimized to enable improved individual and team performance &nbsp;</li><li>Monitor, drive, and report on KPIs (includes but not limited to sales, dials, talk time, conversions, opportunities, demos, and win/loss, CRM usage), ensuring that processes are consistently followed and deliver the expected outcomes &nbsp;</li><li>Track progress to goals · Focus on employee growth, and development of a high performing, engaged team &nbsp;</li><li>Assess individual capability, and develop employees to the next level of performance for current and future roles &nbsp;</li><li>Scale business as growth and opportunity dictate; create business plans and ROI studies as needed to support the business growth &nbsp;</li><li>Develop and be an example of the company’s culture&nbsp;</li></ul><div><br><strong>Who You Are:&nbsp;</strong></div><ul><li>Bachelor’s degree or an equivalent combination of education and experience&nbsp;</li><li>5+ years of experience in sales in a business-to-business sales environment, or related fields&nbsp;</li><li>5+ years of experience in a people leadership role with demonstrated ability to meet or exceed targets&nbsp;</li><li>Experience within Payments Processing, Merchant Services, or other adjacent fields preferred&nbsp;</li><li>Must have demonstrated knowledge of sales processes and techniques &nbsp;</li><li>Must have strong negotiation and analytical skills &nbsp;</li><li>Must have successful closing skills and the ability to solve problems &nbsp;</li><li>Must possess excellent time management and organizational skills &nbsp;</li><li>Must be able to work autonomously with little guidance from management &nbsp;</li><li>Must be able to work under pressure to meet deadlines while maintaining composure &nbsp;</li><li>Proficiency in Salesforce, preferred &nbsp;</li></ul><div><br><strong>Benefit offerings designed to promote a life of balance! &nbsp;</strong></div><div>At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success. <br>&nbsp;<br><strong>Robust healthcare options</strong> – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.&nbsp;</div><div><br><strong>Flexible paid time off</strong> – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays! &nbsp;</div><div><br><strong>Paid parental leave</strong> – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible. &nbsp;</div><div><br><strong>Mental health support</strong> – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost. &nbsp;</div><div><br><strong>Professional development reimbursement</strong> – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career. &nbsp;</div><div><br>Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</div>

Sales Director, Commercial Payments

<div><strong>Overview</strong></div><div>Lifeway is seeking an experienced <strong>Email Marketing Specialist</strong> to join our team and lead the email development/creation process from concept through implementation. This role will leverage Salesforce Marketing Cloud, HTML, and CSS to create engaging, responsive, and dynamic email communications that drive customer engagement and support business goals The ideal candidate will help create and manage end-to-end email campaigns, optimize performance through A/B testing and data analysis, and collaborate closely with cross-functional teams to enhance email marketing strategies.&nbsp;<br><br><strong>Why Lifeway?</strong>&nbsp;</div><div>Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.<br><br><strong><br>Responsibilities</strong></div><ul><li>Manage the entire email development process, including gathering requirements, understanding business goals, development, testing, deployment, and post-launch analysis.</li><li>Utilize HTML and CSS to create responsive, personalized, and visually appealing email communications that enhance usability and engagement.</li><li>Conduct ongoing post-campaign analysis of key performance indicators (KPIs) and provide recommendations for optimization.</li><li>Develop and execute A/B tests, strategies, and segmentation based on behavior insights to improve email performance metrics.</li><li>Identify optimization opportunities within Salesforce Marketing Cloud and recommend ongoing process improvements.</li><li>Collaborate with technology partners to troubleshoot Salesforce Marketing Cloud functionality issues and resolve root causes.</li><li>Manage and execute CRM strategies, including customer journeys and nurturing, in collaboration with the Marketing team.</li><li>Analyze and report on email campaign results to drive further optimizations and enhance performance.</li><li>Share knowledge of email marketing best practices and contribute to team improvement through learning and collaboration.</li><li>Occasional travel, sometimes overnight</li></ul><div><strong><br>Qualifications<br></strong><br></div><div><strong>Education</strong></div><div>Bachelor's degree in Marketing, Communications, or similar</div><div>&nbsp;</div><div><strong>Knowledge, Skills, &amp; Experience, required</strong></div><ul><li>4+ years of experience with Salesforce Marketing Cloud, including journey creation and management.</li><li>2+ years of experience with Salesforce Sales Cloud, with deep knowledge of managing Campaigns using Campaign and Campaign Members objects.</li><li>Expertise in Salesforce Marketing Cloud Connect integration management.</li><li>Advanced understanding and practical application of Salesforce Marketing Cloud, including Journey Builder, Data Extensions, and AmpScript.</li><li>Experience with HTML, CSS, and responsive design for email templates, ensuring optimal mobile experiences.</li><li>Proven problem-solving skills and a track record of successfully managing complex projects.</li><li>Strong organizational skills with the ability to balance multiple projects simultaneously.</li><li>Versatility and flexibility in managing competing demands and effectively prioritizing tasks.</li><li>Excellent written and oral presentation skills, including experience interacting with senior-level executives.</li><li>Team player with outstanding interpersonal skills and a strong commitment to collaboration.</li><li>Passion for self-improvement and learning from others, with a proactive approach to seeking opportunities for personal and professional growth.</li><li>Actively involved in an evangelical Christian church</li></ul><div>&nbsp;</div><div><strong>Knowledge, Skills, &amp; Experience, preferred</strong></div><ul><li>Experience managing direct mail integration, data management, and social media/customer service integration within Salesforce Sales Cloud.</li><li>Familiarity with standard internet and email technologies and protocols.</li><li>Natural teacher in sharing email marketing knowledge, trends, and best practices with the team.</li></ul>

Email Marketing Specialist

<div><strong>What SK is All About</strong> <em>Are you the right person for our team?</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for our churches and nonprofits. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to be the go-to church management software and payments solution for small &amp; medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best in class customer service.<br><br>Our core values are having a servant heart, exercising grit to get more done with less, never being satisfied with the status quo, engaging in our community, and doing what you say you are going to do.<br><br>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and embody the core values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>As an Account Executive (AE) at Servant Keeper, you will play a pivotal role in expanding our customer base and promoting our mission-driven solutions. You will engage directly with front-line church and nonprofit leaders, helping them understand how our software can address their unique needs and support their ministry goals. Your work will be instrumental in driving our growth and ensuring the success of the organizations we serve. As an AE at Servant Keeper, culture and compassion are paramount - you will work directly with church &amp; non-profit leaders and staff to identify their needs and share how our solution and partnership will help their ministry to thrive and grow.<br><br><strong>Responsibilities</strong></div><ul><li>Understand customer explicit/implicit needs and requirements, and communicate Servant Keeper’s value</li><li>Accomplish a high volume of outreach through calls and emails daily, weekly, and monthly</li><li>Close sales and achieve weekly, monthly, and quarterly activity levels and quotas</li><li>Continuously build, drive, and grow your pipeline to achieve sales results of assigned revenue quota</li><li>Contribute to timely and accurate revenue forecasts for your assigned territories and accounts through building opportunity pipeline</li><li>Offer sales partner insights to marketing and contribute to campaigns through outreach channels</li></ul><div><br><strong>Requirements</strong></div><ul><li>5+ years of experience selling high volume at a mission-driven company</li><li>Track record of achieving sales results and meeting revenue goals; have the desire to be a top performer</li><li>Heart for discovery, listening to and building relationships with church and nonprofit leaders and administrators to understand their needs</li><li>Excited to clearly and quickly present our value proposition by phone, web-conferencing, and email to a high volume of prospects</li><li>Excellent verbal and written communications skills</li><li>Able to multitask, prioritize, and manage time effectively - organization is key</li><li>Experience with CRM platforms like Salesforce</li></ul><div><br><strong>Benefits</strong></div><ul><li>Mission driven company/team</li><li>Competitive salary and commissions</li><li>Unlimited paid time off</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>Forte SoulCare (mentoring/therapy sessions)</li><li>401(k) plan</li></ul>

Account Executive

<div><strong>Overview<br></strong><br></div><div>Lifeway is seeking an experienced <strong>Email Marketing Specialist</strong> to join our team and lead the email development/creation process from concept through implementation. This role will leverage Salesforce Marketing Cloud, HTML, and CSS to create engaging, responsive, and dynamic email communications that drive customer engagement and support business goals The ideal candidate will help create and manage end-to-end email campaigns, optimize performance through A/B testing and data analysis, and collaborate closely with cross-functional teams to enhance email marketing strategies.&nbsp;</div><div>&nbsp;</div><div><strong>Why Lifeway?</strong>&nbsp;</div><div>&nbsp;</div><div>Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.<br><strong><br>Responsibilities</strong></div><ul><li>Manage the entire email development process, including gathering requirements, understanding business goals, development, testing, deployment, and post-launch analysis.</li><li>Utilize HTML and CSS to create responsive, personalized, and visually appealing email communications that enhance usability and engagement.</li><li>Conduct ongoing post-campaign analysis of key performance indicators (KPIs) and provide recommendations for optimization.</li><li>Develop and execute A/B tests, strategies, and segmentation based on behavior insights to improve email performance metrics.</li><li>Identify optimization opportunities within Salesforce Marketing Cloud and recommend ongoing process improvements.</li><li>Collaborate with technology partners to troubleshoot Salesforce Marketing Cloud functionality issues and resolve root causes.</li><li>Manage and execute CRM strategies, including customer journeys and nurturing, in collaboration with the Marketing team.</li><li>Analyze and report on email campaign results to drive further optimizations and enhance performance.</li><li>Share knowledge of email marketing best practices and contribute to team improvement through learning and collaboration.</li><li>Occasional travel, sometimes overnight</li></ul><div><strong><br>Qualifications<br></strong><br></div><div><strong>Education</strong></div><div>Bachelor's degree in Marketing, Communications, or similar</div><div>&nbsp;</div><div><strong>Knowledge, Skills, &amp; Experience, required</strong></div><ul><li>4+ years of experience with Salesforce Marketing Cloud, including journey creation and management.</li><li>2+ years of experience with Salesforce Sales Cloud, with deep knowledge of managing Campaigns using Campaign and Campaign Members objects.</li><li>Expertise in Salesforce Marketing Cloud Connect integration management.</li><li>Advanced understanding and practical application of Salesforce Marketing Cloud, including Journey Builder, Data Extensions, and AmpScript.</li><li>Experience with HTML, CSS, and responsive design for email templates, ensuring optimal mobile experiences.</li><li>Proven problem-solving skills and a track record of successfully managing complex projects.</li><li>Strong organizational skills with the ability to balance multiple projects simultaneously.</li><li>Versatility and flexibility in managing competing demands and effectively prioritizing tasks.</li><li>Excellent written and oral presentation skills, including experience interacting with senior-level executives.</li><li>Team player with outstanding interpersonal skills and a strong commitment to collaboration.</li><li>Passion for self-improvement and learning from others, with a proactive approach to seeking opportunities for personal and professional growth.</li><li>Actively involved in an evangelical Christian church</li></ul><div>&nbsp;</div><div><strong>Knowledge, Skills, &amp; Experience, preferred</strong></div><ul><li>Experience managing direct mail integration, data management, and social media/customer service integration within Salesforce Sales Cloud.</li><li>Familiarity with standard internet and email technologies and protocols.</li><li>Natural teacher in sharing email marketing knowledge, trends, and best practices with the team.</li></ul>

<div><strong>The Need</strong></div><div>For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a CRM Salesforce, Product Manager to direct requirements gathering, backlog/request management, and training support of teams that utilize system features including those on Sales Cloud, Marketing Cloud, Experience Cloud, Service Cloud and integrated applications.<br><br></div><div>The CRM Salesforce Product Manager* will define and document internal and external user needs, data requirements and definitions, help guide development activities using an agile methodology and guide the development of solutions to prioritized user stories. They will act as the liaison for users to communicate and validate business priorities and system design for the Salesforce platform, while providing training, testing and deployment support for front line users. As a Product Manager, this role will actively coordinate with key business stakeholders, department leaders and enterprise project managers to establish and maintain the delivery roadmap for features to be built and deployed on the Salesforce Platform within their area of product ownership.</div><div><br><em>This position is hybrid (onsite Tuesdays &amp; Thursdays) if located in the Washington, DC area or remote for non-local candidates. It reports to the Global Director, Salesforce and is only available for candidates with the right to work in the US.</em></div><div><br><em>*</em>Internal title will be Sr. Analyst, Product Manager (CRM/Salesforce)</div><div><br><strong>Responsibilities:</strong></div><div><strong>Strategy &amp; Knowledge Development &amp; Implementation</strong></div><ul><li>Confirm and capture Organizational, department and key business strategies to ensure aligned product development initiatives.</li><li>Training and awareness efforts to align system/product users to beneficial use cases in currently in place or for potential addition to roadmap.</li><li>Coordinate with Delivery Manager on regular communication of intake, development and deployment activities.</li></ul><div><br><strong>Networking &amp; Partnership</strong></div><ul><li>Establish and maintain strong working relationships with Business stakeholders as well as GTS and broader organizational SMEs.</li><li>Collaborate closely with Salesforce Delivery Manager to ensure effective delivery of system features, enhancements and project deliverables.</li><li>Partner with other Platform experts (Product Owners, Sr. Analysts, Regional Analysts, Solution/Technical Architects, etc.) to stay aware of Platform initiatives, new platform features and enhancement opportunities.</li></ul><div><br><strong>Communication</strong></div><ul><li>Coordinate as Responsible party with Delivery Manager on all deliverables, to ensure stakeholder awareness of all deployed features.</li><li>Collaborate closely with project managers on inclusion, development and delivery of all requested work items and alignment to product roadmap.</li><li>Maintain regular points of connection with key business stakeholders to provide overall progress updates on current and future (roadmap) efforts, prioritization, capacity constraints, timelines and budget alignment.</li><li>Act as primary point of contact for development team analysts to ensure alignment of Agile stories being built to business needs.</li></ul><div><br><strong>Training and Development</strong></div><ul><li>Ensure training planning for all delivered features in close collaboration with business and technical teams.</li><li>Identification of training needs to drive adoption of delivered features.</li><li>Act as coach/mentor to Analyst team.</li></ul><div><br><strong>Documentation, Reporting &amp; Data Management</strong></div><ul><li>Gather user input in collaboration with key business stakeholders, compile and analyze data to determine high value, high priority needs and features.</li><li>Present user, industry and organizational data in a clear way to guide recommendations to business and technology leadership to support roadmap.</li><li>Act as point of contact for aligning QA/UAT resources for development and data validation testing, collaborating with business groups as needed.</li><li>Work closely with business and GTS data teams to ensure the features and capabilities deployed meet ongoing reporting requirements.</li></ul><div><br><strong>General Tasks</strong></div><ul><li>Participate in IJM’s community of spiritual formation.</li></ul><div><br><strong>Qualifications</strong>:&nbsp;</div><div><strong>Education &amp; Experience</strong></div><ul><li>Bachelor’s degree or any equivalent combination of education, experience and certification.</li><li>7-10 years of professional work experience.</li><li>5+ years of work experience in SDLC, preferably using Agile methodology.</li><li>Experience with Salesforce Platform development, Salesforce Admin or higher certification preferred.</li><li>3+ years in a product management role, guiding strategy and execution of product development.</li></ul><div><br><strong>Technical Competencies</strong></div><ul><li>Outstanding communication, facilitation and coaching skills leveraged within the Agile/Scrum framework.</li><li>Knowledge of an agile framework or method (i.e. Scrum, Kanban), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices.</li><li>Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques.</li><li>Planning and problem solving with business stakeholders and delivery teams.</li><li>Familiarity with Salesforce Platform Capabilities and industry use cases, especially CRM/Revenue and related marketing automation functions.</li><li>Familiarity with basic integration methods including APIs and Salesforce AppExchange plug-ins.</li><li>Awareness of Data normalization, governance and stewardship methods.</li><li>Experience using various business analysis tools and methods to capture and quantify business needs including creating business cases with effort and budget estimates.</li></ul><div><br><strong>Non-Technical Competencies</strong></div><ul><li>Proven ability to facilitate negotiations between business stakeholders as part of development prioritization, driving consensus and advocacy.</li><li>Ability to work in a rapidly evolving environment with poise utilizing strong communication and time management skills.</li><li>Self-driven with the ability to identify what needs to be done to drive success for our business partners and engage appropriately.</li></ul><div><br><strong>Critical Qualities:</strong></div><ul><li>Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building;</li><li>Self-starter with strong initiative;&nbsp;</li><li>Disciplined with priorities;</li><li>Strong interpersonal skills and self-awareness;</li><li>Exceptional verbal and written communication;</li><li>Flexible, collaborative and eager to support others;</li><li>Effective team player who fosters collaborative environment; and</li><li>Adept at creative problem solving.</li></ul><div><br><strong>Application Process:&nbsp;</strong></div><div>Upload Resume, Cover Letter &amp; Statement of Faith* in one PDF document.</div><div><br><em>*What is a statement of faith?</em><br><em>A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.</em></div><div><br><strong>What does IJM have to offer?</strong></div><ul><li>Comprehensive Medical/Dental/Vision benefits</li><li>Monthly commuter and parking benefits in the DC metro area</li><li>Retirement benefit options</li><li>Paid leave starting at 23 days</li><li>12 holidays (plus early release the day prior)</li><li>Daily, quarterly, and annual community spiritual formation</li><li>Robust staff care resources</li></ul><div><br><em>IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidates value congruence and thorough background, police clearance, and reference check processes.</em></div><div><br><em>At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.</em></div><div><br><em>IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.</em></div><div><br><strong>Who We Are</strong></div><div>International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.</div><div><br>We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.&nbsp;</div>

CRM Salesforce Product Manager

<div><strong>Application deadline</strong>: November 08, 2024<br><br></div><div>HOPE’s web developer plays a pivotal role in promoting our mission by developing, creating, and maintaining our web presence. As a vital member of our marketing team, you will utilize your expertise in front-end and server-side languages to create and sustain engaging digital experiences that align with HOPE’s branding, marketing strategies, fundraising goals, and organizational objectives.</div><ul><li><strong>Location:</strong> Lancaster, PA preferred; remote U.S. considered (in ET/CT time zones), United States</li><li><strong>Level:</strong> Professional</li><li><strong>Salary range:</strong> $50,000 - $65,000</li><li><strong>Type:</strong> Full-time</li><li><strong>Department:</strong> Marketing</li><li><strong>Reports to:</strong> Digital Design Manager</li></ul><div><br><strong>Responsibilities</strong></div><ul><li>Promote and fulfill the mission and vision of HOPE International. Champion HOPE International’s culture of P.A.S.S.I.O.N.</li><li>Full-stack development</li><li>Develop and implement code to create a seamless and visually captivating user experience across our web properties. (e.g. PHP, MySQL database, JavaScript, HTML, CSS, troubleshooting, debugging)</li><li>Develop, and maintain the organization’s websites, ensuring an exceptional user experience with a focus on usability and captivating visual design.</li><li>Optimize website performance &amp; reliability by maintaining the back-end architecture and database(s).</li><li>Customize and integrate data connections from various back-end services and databases with our front-end web platforms. (e.g. CMS add-ons/extensions/modules, APIs, donation/payment gateways, XML)</li><li>Collaborate with cross-functional teams, including project requestors, designers, and content creators, to deliver a cohesive and impactful user experience.</li><li>In partnership with other teammates, incorporate performance analytics to ensure digital interactions are monitored.</li></ul><div><br><strong>Qualifications</strong></div><ul><li>Personal confession of Christian faith and commitment to the mission and vision of HOPE International.</li><li>Proficient knowledge of HTML, CSS, PHP/MySQL, and JavaScript, with the ability to write clean, maintainable, and cross-browser-compatible code.</li><li>Experience using popular CSS pre-processors (e.g., Sass, LESS) and frameworks (e.g., Bootstrap) to streamline and enhance front-end development.</li><li>Familiarity with version control systems (e.g. Git).</li><li>Experience with design tools (e.g. Adobe Creative Suite, Figma).</li><li>Knowledge of modern web design standards, best practices and UI/UX design principles.</li><li>Proven experience in integrating front-end code with server-side technology, enabling seamless communication between the user interface and back-end functionality.</li><li>Knowledge of CRM integrations (e.g. Salesforce, Marketing Cloud, Blackthorn).</li><li>Strong organizational skills, including attention to detail, effective time management, and the ability to prioritize tasks in a fast-paced environment with competing demands.</li><li>Excellent analytical and problem-solving abilities, with a proactive and self-starting attitude when confronted with complex challenges.</li><li>Ability to work independently and in a team environment.</li><li>Willingness to travel domestically on occasional for team gatherings.</li><li>Experience with CMS platforms (e.g., WordPress, ExpressionEngine, Drupal).</li><li>Strong development and design portfolio showcasing previous projects, with provided URLs to demonstrate technical proficiency and creative skills.</li><li>Bachelor’s degree (computer science, web development or related degree preferred).</li><li>2 or more years of hands-on experience in web development or related field (candidates with greater experience may be considered towards the high end of the salary range).</li></ul>

Web Developer

<div>The Marketing Specialist (MS) will oversee all of Gospel in Life's current social media channels and any untapped or future networks. The MS will also execute our monthly social media campaigns, including email campaigns to donors, landing page creation and oversee the process of our physical letter mailings that we send out 5-6 times a year. Additionally, the MS will provide audio and video post-production support for various marketing projects.<br><br>PRINCIPAL DUTIES AND RESPONSIBILITIES<br>Social Media (Primary)</div><ul><li>Utilize our library of sermons and other content, primarily from Tim Keller, to create written, audio and/or video posts to social media.</li><li>Work with the GinL Content Manager on finding the right content to pull from every day,<br>including the 3 sermons per week on our sermon podcast.</li><li>Within 3 months of hiring, the goal will be to post every day to our major social platforms.</li><li>Create a social content calendar that's scheduled at least two weeks in advance and is regularly<br>reviewed by the Content Manager and the Director of MMO.</li><li>Keep up to date and follow best posting practices for each platform.</li><li>Work with the Director of MMO on research and strategy for untapped platforms, including<br>LinkedIn, TikTok, Pinterest and YouVersion.</li><li>Work with the Director of MMO and our outside agency to learn the ins-and-outs of our paid<br>ads strategy and platforms.</li></ul><div><br>Website Landing Pages:</div><ul><li>Use the monthly strategy doc to create multiple landing pages per month for the following month's campaign, usually a book offer.</li><li>Work with the Content Manager on gathering any design assets to be used on the landing pages.</li><li>Work with our outside agency to implement the correct tracking codes and URL parameters on each<br>landing page.</li><li>On the first day of the campaign, switch or reroute any URL redirects (like /give).</li></ul><div><br>Email Marketing:</div><ul><li>Work with the team on our monthly email campaigns to subscribers, donors and prospective donors. Assist with copywriting, proofreading and strategy.</li><li>Taking the prewritten copy and monthly strategy doc, create 5-6 emails per month in Mailchimp, send<br>proofs to necessary parties and then schedule the emails according to the strategy doc.</li><li>Work with the team on optimizing our email templates as well as our email onboarding for new<br>subscribers and different audience segments.</li><li>Help maintain a healthy email list, with proper audience segmentation, regular re-engagement<br>campaigns for lapsed subscribers and purging when necessary.<br><br></li></ul><div>YouTube:</div><ul><li>Create additional new sermon videos out of audio only sermons files utilizing our "audiogram" template. Improve the template where possible.</li><li>Create an editorial calendar strictly for YouTube content.</li><li>Monitor YouTube for channels uploading GinL copyrighted content without permission and utilize<br>YouTube DMCA tools to submit official takedown notices against channels that upload our copyrighted<br>content.</li><li>Work with the Director of MMO on optimizing the GinL YouTube channel, including everything from<br>thumbnail design, intros/outros, titles, descriptions, in-video links, SEO and cross-linking videos.<br><br></li></ul><div>Mailed Letter Campaigns:</div><ul><li>Work with the GinL Senior Director, Content Development Specialist and our outside agency on creating 4 to 6 physical mail campaigns that go out each calendar year. One per quarter and one for year-end appeal, plus occasional special campaigns.</li><li>Oversee the entire process, work with the team on finalizing the letter and collateral materials included<br>in the mailing, generate the list of recipients from our database, work with our designer on importing all copy into standard layout, work with our local printer to ensure letters are mailed on time.</li></ul><div><br>Website:</div><ul><li>Assist the Director of MMO and Content Manager with updating and maintaining the GinL website and any secondary GinL managed websites.</li><li>Assist the GinL team with proofreading and publishing the Life in the Gospel Quarterly journal.</li><li>Work with the Director of MMO to help optimize all GinL websites for email acquisition, donor<br>campaigns, onboarding systems and conversions, and implement conversion tracking and other<br>analytics tools.</li></ul><div><br>Education/Experience:</div><ul><li>Bachelor’s degree in Marketing or related field preferred, or a combination of education and experience</li><li>2-4 years of full-time experience in digital marketing and/or social media management</li><li>Non-profit experience preferred</li></ul><div><br>Technical/Software Knowledge:</div><ul><li>Social Media Schedulers and Analytics tools (Hootsuite, Sprout Social, Later, etc.)</li><li>Canva, Figma or similar design software</li><li>WordPress</li><li>Veed.io, Adobe Premiere or similar video creation software</li><li>Mailchimp or similar email software</li><li>Google Analytics</li><li>Virtuous CRM, RaiseDonors and/or Salesforce</li><li>Monday.com, Trello or similar project management tools</li></ul><div><br>Location:<br>While we’re open to remote, preference will be given to candidates local to the NYC region (or willing to relocate). The Gospel in Life team has a hybrid office schedule and while flexible, in person office attendance is strongly encouraged every Monday, Wednesday and Friday. GinL offices are currently located in Long Island City near the 7 and G trains.</div>

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