<div><strong>The range for this role is $131,000 - $188,000</strong>&nbsp;</div><div><strong>Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 15% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.</strong>&nbsp;</div><div><strong>We seek candidates who are living, or are willing to relocate to the Central Florida area, in order to be able to work onsite in our Melbourne, FL headquarters in a hybrid manner. </strong>&nbsp;</div><div><br><strong>The Mission</strong>&nbsp;</div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief.&nbsp;</div><div><br><strong>The Team</strong>&nbsp;</div><div>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.&nbsp;</div><div><br><strong>The Job</strong>&nbsp;</div><div>The Director, Software Development is an experienced technical leader – with a background in multiple technologies and stacks (NodeJS/NestJS, React, Postgres, Salesforce, RabbitMQ, Mulesoft, .NET/SQL Server, REST APIs, Web Services, Okta IDM, and ESBs) – who will be responsible for leading multiple teams of software engineers and developers. This is a leadership position for someone who can build teams, recognize and coach top technical talent, establish relationships and set strategy at a senior level, measure and deliver results, and build complex architectures.&nbsp;</div><div>This position will be leading the execution for Christian Care Ministry’s suite of products and platforms. You will be both hands-on (designing, developing, and supporting software applications) and high-level (leading, mentoring, supporting, strategizing). You will assess and manage our technology development decisions and technical debt; and provide business-level guidance.&nbsp;</div><div>As a key leader in Christian Care Ministry’s IT organization, the Director, Software Development will build relationships with fellow IT leaders (Architecture, Portfolio Management, Infrastructure, Production Support, and Information Security/Compliance teams) and other business stakeholders to ensure the successful realization of the enterprise software development needs. You will develop design specifications in support of Christian Care Ministry’s IT delivery teams; and provide organizational alignment in terms of timelines, commitments, and status. &nbsp;</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong>&nbsp;</div><ul><li>Drive the development life cycle from requirements analysis, to feasibility estimates, design, code, documentation, testing, implementation, and support</li><li>Build robust system diagrams, develop a detailed understanding of key aspects of current software state, and engage engineers at a code and design level</li><li>Support the change management process to manage software releases, application patching, and changes to production configurations</li><li>Provide high-level cost estimates for scoping large features and initiatives</li><li>Develop and enforce software development standards</li><li>Review designs and code, and build and mentor the software development team</li><li>Contribute to the development of software architecture</li><li>Support adherence to software architecture</li><li>Assist in the gathering process of business processes and project requirements from internal customers</li><li>Extend influence across the organization, leading distributed teams to make strong day-to-day architecture decisions independently through documentation, mentorship, and training</li><li>Oversee and manage department expenses and contribute to budget planning and project costs planning</li><li>Support vendor evaluations; provide recommendations and assessment scoring</li><li>Collaborate with Executives, Delivery, Production, Infrastructure, and Security teams to help define and execute architecture roadmaps aligned to enterprise-wide IT goals</li><li>In partnership with other IT leaders, participate in overseeing the development, evolution, and performance of processes, procedures, and technical standards</li><li>Collaborate with IT leadership to construct reasonable roadmaps, and manage work delivery to meet agreed-to timelines</li><li>Lead efforts to harmonize and consolidate Christian Care Ministry’s IT platforms and systems, to reduce the span of technologies and the burden of technical debt from legacy architectures</li><li>Bring in emerging technologies that are relevant to meet the business needs and keep the enterprise current and competitive in the industry</li><li>Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional requirements that would not be clear to the business</li><li>Perform all job functions consistent with Christian Care Ministry policies and procedures, including those which govern handling PHI and PII</li><li>Contribute to the exercise and expression of the Ministry’s Christian beliefs</li><li>All other duties as assigned</li></ul><div><br>&nbsp;<br><strong>Essential Skills &amp; Abilities</strong><br>&nbsp;</div><ul><li>Ability to describe technical context in intuitive ways for different audiences, adapting communication from highly technical deep dives with engineers to non-technical dialogue with executive stakeholders</li><li>Learns constantly, including staying up to date with available managed services, libraries, frameworks, and platforms (commercial and open source); understanding pros/cons and cost/benefit tradeoffs</li><li>Understands how to apply Agile, Lean, and principles of flow to engineering department efficiency and productivity</li><li>Deep knowledge and experience with agile development processes</li><li>Knowledge and experience in multiple technologies and stacks (NodeJS/NestJS, React, Postgres, Salesforce, RabbitMQ, Mulesoft, .NET/SQL Server, REST APIs, Web Services, Okta IDM, and ESBs)</li><li>Proven expertise in the design, creation, management, and business use of large enterprise applications</li><li>Ability to drive organizational change, balance business requirements with IT initiatives, provide technical leadership, and manage execution on critical initiatives</li><li>Ability to facilitate development of an architectural vision with a compelling narrative and analysis that supports and aligns to the business and technology strategy</li><li>Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)</li><li>Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success</li><li>Ability to work in a fast-paced, multi-project environment; meeting commitments and deadlines</li><li>Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology</li><li>Ability to lead assessment of development budgets and schedules</li><li>Ability to explain complex technology topics to senior executives</li><li>Ability to encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity</li><li>Knowledge and experience in designing and deploying cloud native applications in both private &amp; public cloud hosting environments</li></ul><div><br>&nbsp;<br><strong>Core Competencies/Demonstrable Behaviors</strong><br>&nbsp;</div><ul><li>Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm</li><li>Builds effective teams – Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals</li><li>Manages complexity – Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems</li><li>Drives vision and purpose – Painting a compelling picture of the vision and strategy that motivates others to action</li><li>Tech savvy – Anticipating and adopting innovations in business-building digital technology applications</li></ul><div><br>&nbsp;<br><strong>Education and/or Experience</strong><br>&nbsp;</div><ul><li>Bachelor’s degree in computer science, information systems, engineering or closely related field with 12+ years’ experience in software design and implementation of complex IT projects <em>required</em></li><li>8+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated <em>required</em></li><li>10+ years coding, testing, and delivering software as an engineer <em>required</em></li><li>Software development leadership in the health plan/payer industry <em>required</em></li><li>Bachelors degree in Computer Science, Software Engineering, and/or MBA <em>preferred</em></li><li>Good understanding of a broad range of technology areas, including: infrastructure, networking, data platforms, e-commerce platforms, Cloud solutions, open source technologies, database technologies, and application development experience</li><li>Proven experience in developing and conducting large scale RFPs for services vendor selection and technology selection; proven experience in vendor contract negotiations</li><li>Experience with Agile methodologies and frameworks (Scrum/Kanban, SAFe), DevOps operating model, Architecture frameworks (FEA, TOGAF)</li></ul><div><br>&nbsp;<br><strong>Supervisory Responsibilities</strong><br>&nbsp;</div><ul><li>Provide support, guidance, and leadership to all direct reports and team members</li><li>Responsible for goal setting, performance appraisals, recruiting/retaining, mentoring, coaching, budgeting, and leading a team of highly-skilled development managers and developers.</li></ul><div><br>&nbsp;<br><strong>Incentives &amp; Benefits</strong><br>&nbsp;<br>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.<br>&nbsp;<br>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:<br>&nbsp;</div><ul><li>100% paid Medical for employees/99% for family</li><li>Generous employer Health Savings Account (HSA) contributions</li><li>Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance</li><li>6 weeks of paid parental leave (for both mom and dad)</li><li>Dental - two plans to choose from</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match on ROTH or Traditional contributions</li><li>Generous paid-time off and 11 paid holidays</li><li>Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo&nbsp;</li><li>Employee Assistance Program including no cost, in-person mental health visits and employee discounts</li><li>Monetary Anniversary Awards Program</li><li>Monetary Birthday Awards</li></ul><div><br></div>

Director, Software Development

<div><strong>Job type</strong>: Permanent</div><div><strong>Location</strong>: Remote or hybrid if within 60 miles of USHQ in <a href="https://maps.app.goo.gl/uS6nkGxV3avbz2sS8">Federal Way, WA</a></div><div><strong>Experience level</strong>: Senior</div><div><strong>Role</strong>: Full-stack web developer and domain architect</div><div><strong>Industry</strong>: Enterprise, non-profit charity</div><div><strong>Salary:</strong> $119,300 - $202,800 (typically $120,000 - $170,000). DOE.</div><div><strong>Company size</strong>: 1,000+<br><br></div><div>We are seeking an exceptional Principal Software Development Engineer with a proven history of leading teams to deliver high-quality web apps. This role is ideal for someone with a passion for developing quality websites, web apps, and eCommerce platforms who strives to elevate our web-based experiences. In this exclusive position, you will translate solution architecture into actionable tasks, guiding the team in writing high-quality, reusable code that adheres to best practices. You will be skilled at converting business narratives and technical directions from solution architects into well-documented stories, complete with flow diagrams, architecture docs, and patterns as needed. As the domain architect for the web on our Apps team, you will be responsible for full-stack development, code reviews, and providing thought leadership on engineering principles such as single responsibility, loose coupling, YAGNI, etc. The ideal candidate is a collaborative team player committed to delivering the highest quality web applications.</div><div>As a developer for World Vision, you are building the tools that will lead to a better life for thousands of children in the most vulnerable places around the world. At World Vision we are going to the ends of the earth, often where no one else goes, to pull up the roots of poverty and plant the seeds of change. Help us carry out our Christian organization's mission, vision, and strategies by building customer-facing websites, web apps, and other digital properties.</div><div><br><strong>What You Will Do</strong></div><ul><li>Lead development for some of our most important projects, from pixels to database.</li><li>Roughly 25% of the time on architecture/work breakdown; 50% writing code; and 25% coaching, reviewing, and advocating for good engineering principles with other devs. This is not a people management role.</li><li>Take technical direction from Solution Architects and break down work into consumable, understandable, and well-written tasks for the development team.</li><li>Work with other Domain Architects to brainstorm ideas and discover creative and innovative ways to develop solutions that are reusable and sustainable.</li><li>Implement and coach the less senior developers best practices such as Loose Coupling, KISS, DRY, BDUF, YAGNI, Separation of Concerns, Single Responsibility etc.</li><li>Write high-quality software in technologies like JavaScript with ReactJS, HTML5, CSS, WS, WordPress, PHP, MySQL, Node.js, Azure, Twilio, Auth0, and others.</li><li>Write high-quality, WordPress themes, plugins, and APIs built to standards.</li><li>Develop core eCommerce capabilities across the organization.</li><li>Contribute and help develop our entire SDLC.</li><li>Take ownership of solutions and project deliverables and clearly communicate project dependencies, blockers, changes, and limitations.</li><li>Enhance the productivity and velocity of the team by your expertise, coaching, and clarity.</li><li>Contribute to the architecture of our online experiences across all parts of the organization: web, financials, CRM, marketing automation, EDW, and others.</li><li>Contribute to the DevOps process and tool building.</li><li>Collaborate with other engineers, TPMs, Product Owners, Designers, and Business Units.</li><li>Collaborate with support team, QA team, and digital solutions team.</li><li>Keep Christ central in individual and corporate life. Actively participate in and contribute to the spiritual disciplines of the organization (e.g. Christian conduct, chapel, prayer, worship, devotions, and leadership of devotions). Incorporate World Vision Core Values into decisions within scope of role.&nbsp;</li></ul><div><br><strong>Who You’ll Work With</strong></div><ul><li>Solution architects and other domain architects</li><li>Other full-stack and front-end developers on the Apps team</li><li>QA testers</li><li>DevOps and Oncall for all support, maintenance, and on-call duties</li><li>Technical Program Managers who will help identify and break down work</li><li>Product Managers and UX designers envisioning excellent user experiences</li><li>API developers on our backend enterprise Web Services team</li><li>Architects of various aspects of our system</li></ul><div><br><strong>Required Experience</strong></div><ul><li>Bachelor's degree or equivalent, relevant work experience.</li><li>In addition to education or education equivalent, requires 8 or more years of work experience in web software development.</li><li>Excellent verbal and written communication skills.</li><li>Expertise in communicating complex ideas through diagrams and documentation.</li><li>Expertise working with a team of developers in the same codebase.</li><li>Expertise in JavaScript, ReactJS, HTML, and CSS.</li><li>Expertise in PHP and WordPress.</li><li>Expertise with eCommerce.</li><li>Experience managing and configuring software in a cloud-based environment (e.g., Azure, AWS, GCP, etc.)</li><li>Experience with API development and integrations.</li><li>Experience in writing details for stories/tickets.</li><li>Experience with agile/scrum and Kanban methodologies.</li><li>Experience launching consumer-facing software solutions.</li></ul><div><br><strong>Salary Range &amp; Benefits</strong></div><div>Your compensation and benefits are important to you so they’re important to us. The salary range for this role is $119,300 - $202,800. Applies to locations with a market similar to our U.S. HQ in the Greater Seattle area. A different range may apply based on your work location. The typical hiring range is $120,000 - $170,000. Job offers within the range are based on relevant job qualifications and pay equity. Job offers within the range are based on relevant job qualifications and pay equity. World Vision employees see our <em>Salary Administration Guidelines</em> and <em>My Life My Benefits</em> pages on our organization intranet known as The Vine. Please indicate the range you're targeting when asked during the application process. In addition, we have a robust and comprehensive benefits package to round out our total compensation package.</div>

Principal Software Development Engineer

<div><strong>Location:</strong> Remote<br><strong>Job Type:</strong> Part-Time Contractor<br><strong>Start Date:</strong> Immediate<br><strong>Target MVP Launch:</strong> Early 2025<br><br></div><div><strong>About Spark:</strong> At Spark, our mission is to re-invigorate discipleship in today’s digital age. We are building a discipleship co-pilot that leverages conversational AI, empowering individuals to go and make disciples in a modern, personalized way. The team has already validated the concept with 50+ hours of market research/user interviews, including conversations with Jon Tyson (Lead Pastor of Church of the City New York) and Reggie Rice (Discipleship Pastor of CCV), and a few mega-churches/nation-wide ministries have already expressed interest in being beta testers once the product is live. As we work towards launching our MVP by early 2025, we’re looking for a talented Lead Back-End Engineer to join our passionate, mission-driven team.<br><br></div><div><strong>Role Overview:</strong> As the Lead Back-End Engineer, you will be responsible for finalizing and building out our data model and system architecture. You'll design and implement scalable, efficient API routes deployed to the cloud, ensuring a seamless connection between the back-end and the mobile front-end. You will work closely with our mobile engineer (who is building the front-end using Dart) to ensure smooth integration and a functional MVP launch.<br><br></div><div><strong>Key Responsibilities:</strong></div><ul><li>Finalize the data model and system architecture, ensuring scalability and flexibility for future growth.</li><li>Design, build, deploy and maintain secure, efficient API routes accessible from the cloud, including product features that leverage LLMs.</li><li>Work closely with the mobile engineer to ensure tight integration between the back-end and front-end for a fully functional MVP.</li><li>Contribute to the architectural decisions and technology stack, evaluating the existing choices (NeonDB/Prisma, Node.js, Typescript, Supabase) and recommending improvements if necessary.</li><li>Help to establish and implement best practices for project management, code quality, testing, and deployment workflows.</li><li>Select a tool to implement and manage a CI/CD pipeline to automate code deployment, ensuring fast, reliable, and error-free releases.</li><li>Execute and provide updates (async demo videos, etc.) on engineering tickets assigned for each sprint&nbsp;</li><li>Provide technical leadership and mentoring to other engineers as the team grows.</li><li>Collaborate with cross-functional teams (design, product, etc.) to ensure the backend systems support the mission and vision of Spark.<br><br></li></ul><div><strong>Required Qualifications:</strong></div><ul><li>3+ years of experience in back-end development, ideally with expertise in Node.js and Typescript.</li><li>Strong experience with relational databases (NeonDB, PostgreSQL, etc.), including designing and optimizing data models.</li><li>Experience in designing and implementing RESTful APIs and integrating them with mobile applications.</li><li>Experience designing and implementing CI/CD pipelines for automated testing and deployment using tools like Jenkins, GitLab CI, CircleCI, or similar.</li><li>Experience in Agile development methodologies.</li><li>Proven track record of deploying scalable back-end systems to the cloud (AWS, Google Cloud, etc.).</li><li>Familiarity with serverless architecture and cloud-native tools.</li><li>Familiarity with AI technologies and their integration into back-end systems.</li><li>Strong problem-solving skills and a passion for building reliable, maintainable systems.</li><li>Ability to work collaboratively in a fast-paced startup environment.</li><li>A mission-driven mindset, eager to contribute to a company with a meaningful purpose.<br><br></li></ul><div><strong>Preferred Qualifications:</strong></div><ul><li>Experience with alternative database systems or technologies that may enhance scalability, security, or performance.</li><li>Background or interest in Christian ministry or discipleship.<br><br></li></ul><div><strong>Why Spark?</strong></div><ul><li>Be part of a mission-driven startup making a significant impact in the world of discipleship and AI.</li><li>Work in a collaborative, fast-paced, and dynamic environment.</li><li>Opportunity to help shape the technology and architecture of our product from the ground up.</li><li>Competitive hourly or project-based rate.<br><br></li></ul><div>If you are passionate about building impactful technology and ready to help bring our vision of a discipleship co-pilot to life, we would love to hear from you!<br><br><strong>Apply Now</strong> by clicking below and sending your resume, link to your GitHub profile, and a few paragraphs explaining why you’re excited about the role and how you can contribute to Spark’s mission.</div>

Lead Backend Engineer

<h3>Details</h3><ul><li><strong>Department: </strong>Growth Marketing &amp; Digital Experience (GMDx)</li><li><strong>Schedule: </strong>Monday - Friday, 8 hour shift</li><li><strong>Location: </strong>Fully remote</li></ul><div><br></div><h3>Benefits</h3><ul><li>Paid time off (PTO)</li><li>Various health insurance options &amp; wellness plans</li><li>Retirement benefits including employer match plans</li><li>Long-term &amp; short-term disability</li><li>Employee assistance programs (EAP)</li><li>Parental leave &amp; adoption assistance</li><li>Tuition reimbursement</li><li>Ways to give back to your community</li></ul><div>&nbsp;</div><div><em>*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.</em></div><div><br></div><h3>Responsibilities</h3><div>Accelerate Ascension’s journey to transform healthcare, for those we seek to serve and those who serve, by delivering brand-wide experiences, powered by people, design, data and technology.<br><br>You will be the change agent in the Engineering organization. In your role as a Software Development Manager for Platform Services product you will be responsible for engineering delivery , operational excellence and platform tools support. This will need deep experience in foundational platform tools used by a digital organization including API management, observability, feature flagging, common libraries and developer portal types of tools. The SDM will be responsible for adoption, support and enhancement of features that are provided to the broader digital product teams. Success in your role will ensure successful, fast, high-quality technical delivery and operations of digital products. Equally important will be your continual growth and development as a Software Engineering professional and keeping current on latest technology trends in software engineering and SRE.</div><div><br><strong>Responsibilities:</strong></div><div>&nbsp;</div><div><strong>Platform Products Delivery and Support:</strong> Manage the following tools/products- API Management (API Gateway, API Portal), Observability, Feature Management, Developer Portal, Common java framework libraries/services used by digital product teams within GMDx<br><br><strong>API Management (API Gateway, API Portal):</strong> Manage the API Management product APIGEE for the overall Ascension organization. Includes API Proxy- design, deployment, operational support, using self service tools built. Supporting tooling including upgrade of the tool, driving usage of the latest features provided by the vendor. Working closely with Product and api teams to optimize the discovery, usage, deployment and operational insights by providing self service tooling.</div><div><br><strong>Observability Platform:</strong> Drive the setup and adoption of observability features within the GMDx Organization including APM, RUM, Synthetic Monitoring, Logging etc., with the goal of helping report on the performance, troubleshooting and root cause analysis of digital products. Work on continuous improvement by working with engineering teams as well as vendor teams to optimize the operational workflow from reporting, supporting incident management with dashboards and troubleshooting expertise to resolve issues.<br><br><strong>Engineering Maturity Tooling:</strong> Support existing and new tooling to increase engineering maturity within the GMDx organization by supporting tools like Feature flagging, Engineering and DevOps Metrics Reporting, developer portal tools etc.<br><br><strong>Common Services:</strong> Support common libraries and services developed to support all the digital applications. Drive the development, maintenance and enhancement of these services.<br><br><strong>Team Management:</strong> Builds a high-performing software engineering team. Enables your team's success, and clear blockers.Engage in vision casting, strategic thinking and goal setting with the team. Then, motivate and focus the team to meet these goals and objectives.Technical mentorship &amp; coaching of team members<br><br><strong>Software Development Process:</strong> Regularly participates in scrum activities, design reviews, code reviews and status updates.Ensures that the team’s product implements high quality code supporting software engineering standards, architecture and software best practices with support for test automation.Champions product and process compliance, and is engaged in all aspects of the project from design, build, test and ultimately implementation. Evaluates effectiveness of implemented solutions to inform future trade-off decisions<br><br><strong>Operations:</strong> Coordinate on-call support for your product or teams, triage inbound support tickets as needed, and prioritize work effectively.Communicates project status in a clear, concise and timely manner with supporting product adoption and health metrics as needed. Participate in technical troubleshooting calls to help drive issue resolution and root cause analysis. Drive continuous improvement of operations based activities and tools.<br><br><strong>Leadership:</strong> Ability to perform under pressure, instill accountability and achieve results with minimal oversight and direction.Engages in highly effective interviews, and provides/shares critical feedback that drives a go/no-go decision regarding a candidate Monitors the software industry for emerging trends, tools, and best practices, while weeding out the noise.Provides engineering and operations leadership by keeping current with technical and industry trends in digital experience technologies, operational excellence areas. Then, applying the knowledge to lead solutioning or problem solving discussions and knowledge sharing with compelling presentations, demos, or solution samples to promote engineering and operational excellence</div><div><br><strong>Characteristics We Seek:<br></strong><br><strong>Be curious about technology.</strong> The software engineering industry is constantly changing and evolving. At Ascension, we embrace change and are curious to learn how the latest technology can be used to improve the lives of patients and our clinicians.<br><br><strong>Learn and grow professionally.</strong> We strive for continuous improvement of our Ascension Studio organization and our team members do the same. This comes from the path of constant learning, in addition to reflecting on past experiences for improvement opportunities.<br><br><strong>Always ready for change.</strong> A rolling stone gathers no moss, and neither do we. We accept that change is always around us, and our work is no exception. We navigate change through early and often communication; engage the ambiguous; promote diversity; accept new ideas; and lean on learning agility.<br><br><strong>Seek feedback.</strong> Feedback is important to us. We use it as a guide for our own development, and we build our software with feedback built into the process. It is incorporated into our software development lifecycle with design, code reviews, unit tests, and continuous integration. Feedback is also integrated into our shipped solutions with application performance monitoring (APM) and usage analytics to help us learn methods to improve.<br><br><strong>Sound awareness of self and situations.</strong> We understand the importance of knowing our best selves, and the value gained from our teams to compensate for our shortcomings. Equally important is our ability to assess situations with a calm and clear mind, and develop next steps to proceed in the best manner possible.<br><br><strong>Demonstrate positivity.</strong> Our organization's focus is all about solving problems, and most of these problems are challenging. We try not to let that get in our way of thinking positively -- instead it's what motivates us to reach higher.<br><br><strong>Work with your team.</strong> We understand that our best work comes from working together. Our teams enjoy working together, sharing knowledge, helping, mentoring, and delivering our best for the communities we serve.<br><br><strong>Live Ascension’s core values.</strong> The Ascension core values are the standard that we hold ourselves to and a source of pride for us. We live by them. Our core values include: service of the poor; reverence; integrity; wisdom; creativity; and dedication.</div><div><br></div><h3>Requirements</h3><div>Education:</div><ul><li>Bachelor's degree or higher in Software Engineering, Computer Science, Computer Programming or substantially related field is required.</li><li>High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.</li></ul><div><br>Work Experience:</div><ul><li>3 years of experience required.</li><li>5 years of experience preferred.</li><li>1 year of leadership or management experience preferred.</li><li>3 years of experience required.</li><li>5 years of experience preferred.</li><li>1 year of leadership or management experience preferred.</li></ul><div><br></div><h3>Additional Preferences</h3><ul><li>7+ years of professional software development experience with 2+ years of leadership or management experience</li><li>3+ years experience and expert in supporting API teams with engineering platforms like API Management, Observability Tools, Engineering Quality Tools, Developer portals</li><li>Expertise in implementing APIs on gateway products (e.g. Apigee)</li><li>Expertise in implementing observability tools and providing operations dashboard to measure digital products stability</li><li>Fluency in Engineering Process Support tools and process like Feature-flagging, Code Quality,</li><li>Developer Metrics, DevOps Metrics tools</li><li>Expertise in microservice architectural patterns and design</li><li>Expertise in Java8+/Spring Boot</li><li>Expert-level understanding of relational and NoSQL databases (MySql, Postgres, Mongo etc), SQL, and database/schema design</li><li>Fluency in a high-level Object-oriented programming language (preferably Java) and strong knowledge of OOAD, design patterns, data structures, and algorithms</li><li>Experience working on a Scrum team participating in Agile ceremonies e.g. daily standups, backlog grooming, sprint planning, sprint demos/retrospectives</li><li>Strong verbal and written communication skills</li><li>Experience with APIGEE, Dynatrace/Datadog/Splunk, LaunchDarkly</li><li>Experience with PCF and GCP</li><li>Experience with healthcare data standards (HL7, FHIR)</li><li>Experience in front-end web frameworks - React, JQuery etc.</li><li>Demonstrated mastery of the full SDLC including CI/CD and modern build and deployment tools</li></ul><div><br></div><h3>Why Join Our Team</h3><div>Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.</div><div>&nbsp;</div><div>Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.</div><div>&nbsp;</div><div>Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.</div><div><br></div><h3>Equal Employment Opportunity Employer</h3><div>Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.</div><div>&nbsp;</div><div>For further information, view the&nbsp; EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.</div><div>&nbsp;</div><div>As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.</div><div>&nbsp;</div><div>Pay Non-Discrimination Notice</div><div>&nbsp;</div><div>Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.</div>

Software Development Manager (Platform Services)

<div><strong>About the Team&nbsp;</strong></div><div>The Subsplash Product &amp; Engineering Team is responsible for all products that the company develops including the App Platform and Merchant Services. We are a team of designers, developers, and coordinators, creating polished experiences for our clients and end users. The P&amp;E Team is responsible for the entire user experience including: End-User Mobile Apps, the Subsplash Dashboard (our Content Management System), Subsplash Giving (Our Donation and Merchant Services Platform), Media services, the Web App, backend data feeds, analytics, and more. The Product Team supports our Clients by providing a unified set of tools to help reduce administrative overhead so Clients can focus on their core mission and expand their reach.</div><div><br><strong>About the Role</strong></div><div>As a Software Development Engineer I (Client-Side / Mobile), you will report to a Software Development Manager.&nbsp; This is an entry-level role within our team, which presents a great opportunity to expand and refine your engineering skills while building world-class software. You will work closely with designers, product managers, your manager and other engineers to build robust, scalable and secure systems.</div><div><br>You will work closely with your scrum team, adjacent scrum teams, and help ensure the team's success, through on time delivery of commitments. As an entry level member on the scrum team, it will be expected of you to provide accurate estimates of work, to the best of your knowledge.</div><div><br>As part of the client-side / mobile development team you will be expected to give feedback on code reviews, and accept critical feedback on your own code. You’ll be expected to write and review documentation, API docs, and code. You will be expected to work in a number of languages including: Objective-C, Swift, Java, Kotlin, React Native, amongst others, and take on challenges even when they aren’t the most glamorous.</div><div><br><strong>Your Priorities</strong></div><ul><li>Contribute in a team environment to deliver innovative software solutions</li><li>Participate in code reviews and team scrum meetings</li><li>Document your work in the form of API Docs, Wiki Documentation, etc.&nbsp;</li><li>Collaborate with team members to build robust client-side and mobile solutions</li><li>Prioritize secure, scalable code with a bias towards constant improvement</li><li>Demonstrate ownership and delight in delivering new features</li><li>Lead with curiosity and never stop learning</li></ul><div><br><br></div><h3><strong>Required Skills</strong></h3><ul><li>2+ years of full time programming experience in a group/team environment or a degree in a related field</li><li>Experience with React and / or React Native</li><li>Knowledge of HTML5, CSS3, AJAX, JSON, and cross-browser compatibility</li><li>Experience, knowledge, and mindfulness of security best practices with server-side and client-side (e.g. browser-based and mobile technologies) languages (<a href="https://owasp.org/www-project-mobile-top-10/">OWASP</a>)</li><li>Embraces Agile principles and Scrum</li><li>Able to navigate ambiguous requirements while prioritizing multiple projects, tasks, and bug fixes</li><li>Contributes to testing and overall engineering best practice adoption across the team&nbsp;</li><li>Looks for ways to innovate in daily work while balancing the drive to deliver features quickly and maintain code quality</li><li>Dependable, flexible, humble, teachable, disciplined, and proactive</li><li>Bachelor of Science in Computer Science/Engineering, or equivalent experience</li></ul><div><br><strong>Desired Skills</strong></div><ul><li>Experience with at least one of the following languages Objective-C, Swift, Java, Kotlin</li><li>Experience with client-side mobile technologies (Examples: iOS, Android, tvOS, Roku, etc...)</li><li>Advocate of Continuous Integration, Continuous Delivery, LEAN, and SOLID</li><li>Knowledge of data security best practices related to PCI/DSS/CISP/HIPAA</li><li>Ability to diagram technical solutions (sequence diagramming, system design)</li></ul><div><br><strong>You are…</strong></div><ul><li><strong>Passionate: You demonstrate our core values of Humility, Innovation, and Excellence</strong></li><li><strong>Trustworthy: </strong>You understand the importance of confidentiality with sensitive information</li><li><strong>Dependable: You care deeply about commitments and honoring agreements</strong></li><li><strong>Efficient:</strong> You naturally have the ability to prioritize multiple projects and tasks</li><li><strong>A Communicator:&nbsp; </strong>You have an aptitude for clear and concise communication&nbsp;</li><li><strong>A Driver:</strong> You are smart, persistent, and not easily blocked</li><li><strong>A Learner:</strong> You are committed to growing and staying current with new technologies</li></ul><div><br><strong>Compensation</strong></div><div>The total compensation for this role (base salary + bonuses) will be between $90,000 - $130,000/yr.&nbsp;</div><div><br><strong>Location</strong></div><div>Subsplash currently has operations in 24 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div><br>AL, AR, AZ, CO, FL, GA, ID, IA, KS, MO, MI, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.</div><div><br>Unfortunately, if you do not reside in one of these states, we are unable to consider your application.</div><div><br><strong>Benefits</strong></div><div>Generous Paid Time Off (Accrual rate of 15 days for the first year and then 20 vacation days per year beginning on your 1 year anniversary), Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance all free of charge, Competitive Compensation, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech</div><div><em>This position is classified as Full-time/Exempt. Primary position hours are 7:30 am to 4:30 pm Mon-Fri.</em></div><div><br><strong>About Subsplash</strong></div><div>Subsplash is an exciting, award-winning team of 275+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we’ve remained family owned and operated while pioneering the market with the first ever church mobile app. Since then, we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 17,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world.</div><div><br>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to Glassdoor and see for yourself!</div>

Software Development Engineer I (Client-Side / Mobile)

<div>The Staff Engineer is primarily responsible for developing software for The Church Online Platform and will lead technical direction for a given area as well as approve code created by junior or mid-level engineers. This role will partner with other engineers to offer guidance on best practices, ensure that tasks are well thought out and documented and that the team has the same technical strategy. The Staff Engineer utilizes their skills to deliver technical outcomes that align with the direction of their team to further Life.Church’s mission and to reach people for Christ.</div><div><br></div><div>At Life.Church, we exist to lead people to become fully devoted followers of Christ. It’s been our mission since 1996 and has guided us every day. Leading people isn’t just an expectation; it’s a necessity. It’s a cornerstone of our culture. That's why we’re always seeking leaders—leaders like you—to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be.</div><div><br></div><div>The Digital Product Team leverages technology to reach people worldwide, connecting them to our ministry and each other through our website, apps, and all Life.Church locations. Our apps serve our attenders by connecting them with our church and helping facilitate their growth as a fully devoted follower of Christ. It doesn't get much better than that!</div><div><br><strong>What You'll Do</strong></div><ul><li>As part of the Church Online Platform team, you will play a key role in developing and maintaining the APIs and systems that enable thousands of churches to share the good news worldwide</li><li>Collaborate with product managers and designers to understand and assess feasibility and translate business requirements into deliverable solutions</li><li>Lead technical technical strategy and architecture for Church Online Platform</li><li>Review and test existing code-base or technical integrations for various projects.</li><li>Provide support to other engineers by reviewing, testing, and approving code/software development.</li><li>Partner with contractors and vendors in advancing the product</li><li>Help ensure that other engineers are moving in the same technical direction.</li><li>Maintain strategic outlook to plan for future development of processes and team.</li><li>Provide technical support on escalated software issues.</li><li>Research industry best practices and new technologies or tools that could be implemented at Life.Church.</li></ul><div><br><strong>Skills Needed to Succeed</strong></div><ul><li>Proficient in modern server technologies, such as Python, Ruby, and Node.</li><li>Experience in cloud platforms, such as GCP</li><li>Experience in cloud technologies, such as Cloud PubSub, Cloud Tasks, and Kubernetes</li><li>Excellent verbal, written, and interpersonal communication skills to maintain relationships and partnerships.</li><li>Maintain a systematic and organized approach to completing assignments accurately, thoroughly, and timely.</li><li>Clearly explain complicated and detailed processes in a concise and simple way.</li><li>Ability to self-motivate, take initiative, make independent decisions, and problem-solve.</li><li>Ability to collaborate in a team environment and work independently.</li><li>Ability to maintain composure during stressful situations.</li><li>Experience working with high-throughput systems, where milliseconds matter</li><li>Own technical design for projects and understand, and articulate, the tradeoffs in creating high-quality software.</li><li>Bachelor’s degree in Computer Science preferred.</li><li>3+ years of related work experience</li></ul>

APIs Staff Engineer

<div><strong>Position Summary:</strong></div><div>The Snowflake Data Engineer is responsible for managing and optimizing our Snowflake data warehouse environment to support our data-driven initiatives.&nbsp; This position will be responsible for overseeing the Snowflake data warehouse, ensuring its availability, performance, security, and scalability. The Snowflake Data Engineer works closely with the Business Intelligence team and cross-functional teams to enhance the ministry’s data services and data management.</div><div>&nbsp;</div><div><strong>Essential Functions:</strong></div><ol><li>Oversee the Snowflake data warehouse, ensuring its availability, performance, security, and scalability.</li><li>Manage Snowflake users, roles, and resource monitors, ensuring compliance with security and data governance policies.</li><li>Monitor and optimize Snowflake’s performance and cost, including query tuning and optimizing data storage.</li><li>Collaborate with BI and software teams to design and implement effective data models and ETL processes.</li><li>Focused on data engineering by building, maintaining, and optimizing Streams, Tasks, Stored Procedures, Functions, Views, Materialized Views, and Dynamic Tables.</li><li>Stay current with Snowflake features and updates, implementing best practices and upgrades.</li><li>Assist in data migration projects, ensuring smooth and efficient transfer to data to the Snowflake environment.</li><li>Provide technical support and training to team members on Snowflake usage and best practices.</li><li>Prepare and maintain detailed documentation regarding the Snowflake environment, including configuration, processes, and policies.</li><li>Work closely with Snowflake support to resolve any technical issues.</li></ol><div>&nbsp;</div><div><strong>Study or Knowledge or Experience:</strong></div><ul><li>Bachelor’s degree in information technology, or equivalent experience.&nbsp;</li><li>Proven experience (2+ years) in a Snowflake Administration role, participating in the design and implementation of complex data solutions in large-scale organizations.</li><li>Proficency in SQL and experience with ETL tools and processes.</li><li>Familiarity with data warehousing concepts, data modeling, and big data technologies.</li><li>Experience with Snowflake security management, data sharing and performance tuning.</li><li>SnowPro certifications a plus.</li><li>Understanding of external integrations such as Azure Blob Storage.</li><li>Understanding of Salesforce CRM and Marketing Cloud.</li><li>Understand of CCPA and GPDR.</li><li>Strong problem-solving skills, with the ability to analyze complex business processes and design scalable solutions.</li><li>Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders.</li><li>Knowledge of Agile methodologies and project management practices.&nbsp;</li><li>Strive to live a life consistent with biblical principles, engaged with the Bible on a consistent basis and demonstrate continued growth and spiritual development.&nbsp;</li></ul><div>&nbsp;</div><div><strong>Internal Work Environment:</strong></div><div>Develop, maintain, and improve communication channels among various teams and departments to ensure effective flow or information throughout the organization Facilitate cross-functional collaboration and teamwork. Handle sensitive situations or controversial issues with tact, discretion, and sensitivity. Exhibit excellent judgement regarding the appropriate content and timing of communications. Break down complex concepts into easily understandable formats for various audiences across the organization. Develop strategies to present and share complex information. Create and deliver software demonstrations for meetings and other high-level gatherings.</div><div>&nbsp;</div><div><strong>External Communication:</strong></div><div>Establish and maintain communication with vendors, partners, and other external stakeholders, understand their needs, expectations, and requirements to foster positive and productive relationships and model biblical principles.</div><div>&nbsp;</div><div><strong>Leadership Responsibility:</strong></div><div>Provide technical guidance on Snowflake to solve complex business problems.</div><div><strong>&nbsp;</strong></div><div><strong>Stewardship of Resources:</strong></div><div>Contribute to the budget planning process for data initiatives, providing expert input on anticipated resources required for data, storage, as well as necessary tools and technologies.&nbsp; Offer insightful feedback to ensure cost-effectiveness and alignment with project goals.</div><div>&nbsp;</div><div><strong>Miscellaneous:</strong></div><div>Our Daily Bread Ministries is a nondenominational nonprofit with staff and volunteers across the globe and resources distributed in 150 countries and in more than 50 languages. As a global ministry faithful to biblical principles, our commitment to diversity is reflected in our ministry's mission, vision, values, and ethos.</div>

Snowflake Data Engineer

<div><strong>Position Summary:</strong></div><div>The Senior Optimizely Developer is responsible for building and implementing web applications and digital platforms aimed at delivering engaging user experiences to ODBM audiences. Responsible for analyzing business requirements, devising scalable and sustainable solutions, and ensuring the seamless integration of various systems with Optimizely DXP.&nbsp; Works closely with global and cross-functional teams to enhance the ministry’s operational efficiency and effectiveness.</div><div>&nbsp;</div><div><strong>Essential Functions:</strong></div><ol><li>Build feature sets for existing applications, enhancing application integrations, and upgrading the portfolio of business applications.</li><li>Lead the architectural design and technical strategy for Optimizely integration projects, ensuring alignment with best practices and industry standards.</li><li>Conduct comprehensive analysis of existing software implementations and recommend improvements and optimizations.</li><li>Oversee the integration of Optimizely with other internal and third-party applications and systems to ensure seamless data flow and process automation.</li><li>Utilize continuous integration practices for deploying code.</li><li>Work with primary technology stack of C#, SQL Server, Visual Studio, Azure, and GitHub.</li><li>Collaborate closely with IT and Business groups.&nbsp; Display a service mindset coupled with excellent communication.</li><li>Guide and mentor development teams in implementing software solutions according to architectural guidelines and coding standards.</li><li>Stay updated with the latest Optimizely features and capabilities, providing insights into how they can be leveraged to benefit the organization.</li><li>Collaborate with the data management teams to ensure data integrity, security, and compliance with applicable regulations.</li><li>Manage the overall health and performance of integrated Optimizely applications, troubleshooting and resolving issues as they arise.</li><li>Provide technical leadership in evaluating, selecting, and implementing add-ons or complementary technologies that enhance our capabilities.</li><li>Participate in the development of a long-term Optimizely roadmap, aligned with the organizations’ strategic objectives.</li></ol><div>&nbsp;</div><div><strong>Study or Knowledge or Experience:</strong></div><ul><li>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or equivalent experience.</li><li>Five plus years of experience with C#.</li><li>Three plus years of experience with HTML, CSS, JavaScript, React JavaScript, Next.js.</li><li>Experience using and/or creating REST web services.</li><li>Understanding of Git fundamentals (commits, pull requests, branches, etc.).</li><li>Strong attention to detail and high level of accuracy.</li><li>Experience implementing best practice CI/CD principles.</li><li>Experience with Entity Framework Core.</li><li>Experience working in a PCI environment.</li><li>Experience with Optimizely Hybrid Headless DXP and experience with Azure.</li><li>Proficiency in Optimizely with various APIs, web services, and enterprise systems.</li><li>Strong problem-solving skills, with the ability to analyze complex business processes and design scalable solutions.</li><li>Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders.</li><li>Knowledge of Agile methodologies and project management practices.</li><li>Strive to live a life consistent with biblical principles, engaged with the Bible on a consistent basis and demonstrate continued growth and spiritual development.&nbsp;</li></ul><div>&nbsp;</div><div><strong>Internal Work Environment:</strong></div><div>Develop, maintain, and improve communication channels among various teams and departments to ensure effective flow of information throughout the organization.&nbsp; Handle sensitive situations or controversial issues with tact, discretion, and sensitivity.&nbsp; Exhibit excellent judgment regarding the appropriate content and timing of communications.&nbsp; Break down complex concepts into easily understandable formats for various audiences across the organization.&nbsp; Create and deliver demonstration software for meetings and other high-level gatherings.</div><div>&nbsp;</div><div><strong>External Communication:</strong></div><div>Establish and maintain communication with vendors, partners, and other external stakeholders.&nbsp; Understand their needs, expectations, and requirements to foster positive and productive relationships and model biblical principles.</div><div>&nbsp;</div><div><strong>Leadership Responsibility:</strong></div><div>Provide technical and thought leadership and expert guidance on software development and Salesforce data and integration patterns to solve complex business problems.&nbsp; Share knowledge and provide mentorship to junior developers and other team members, helping to uplift the overall Salesforce capability of the organization.&nbsp;</div><div><strong>&nbsp;</strong></div><div><strong>Stewardship of Resources:</strong></div><div>Contribute to the budget planning process for Salesforce initiatives, providing expert input on anticipated resources required for software, data, storge, as well as necessary tools and technologies.&nbsp; Offer insightful feedback to ensure cost-effectiveness and alignment with project goals.</div><div>&nbsp;</div><div><strong>Miscellaneous:</strong></div><div>Our Daily Bread Ministries is a nondenominational nonprofit with staff and volunteers across the globe and resources distributed in 150 countries and in more than 50 languages. As a global ministry faithful to biblical principles, our commitment to diversity is reflected in our ministry's mission, vision, values, and ethos.&nbsp;</div>

Senior Optimizely Developer - Hybrid

<div>Church Media Squad is looking for a highly motivated and analytical <strong>Systems Integrator</strong> to join our growing Systems Integration Squad. At Church Media Squad, we exist to make church media better, and our new Systems Integrator will play a critical role in helping us achieve that goal.<br><br></div><div>The <strong>Systems Integrator</strong> will work closely with the Director of Systems Integration to create, maintain, and manage automations and systems across all departments of the company, primarily using no-code or low-code solutions like n8n.io, Make.com, Zapier, Airtable, Notion, ClickUp, and Fillout.com. We aim to increase efficiency and productivity while maintaining our commitment to excellence in serving our clients. The Systems Integrator will collaborate with other System Integrators to solve complex issues, fix errors, and develop new automations to streamline processes and improve efficiency.<br><br></div><div>Examples of tasks include data syncing between platforms, form submission handling, customized reporting, data analysis, and more. The ideal candidate should have strong problem-solving skills and the ability to think creatively when developing automations. Maintaining clear documentation of created automations and understanding existing documentation is also crucial.</div><div><br>All Church Media Squad employees work completely remotely. Full-time employees receive a company MacBook Pro after their first six weeks with Church Media Squad. Church Media Squad is an Apple-only environment.<br><br></div><div><strong>About Church Media Squad:</strong></div><div>Church Media Squad is based out of Salt Lake City, UT. The state of Utah has the lowest percentage of Christians in the country with the Salt Lake Valley having less than 5% who consider themselves part of the Christian faith. Our Founder’s goal and hope is to be part of God's transformative movement in the Salt Lake Valley by making our base of operations here and helping church plants in Salt Lake valley. Send a picture of Salt Lake to admin@churchmediasquad.com to show your interest in this position.</div><div><br></div><div><strong>Qualifications:</strong></div><ul><li>Must have experience in creating, managing, and optimizing systems and automations</li><li>Proficient in low/no-code automation platforms such as Make.com, n8n.io, and Zapier.com</li><li>Understanding database tools such as Airtable, with a particular focus on formula building.</li><li>Passion for working with data and a strong analytical mindset, with a proven ability to turn complex data into actionable insights. The ideal candidate will be a "data nerd" who enjoys diving into data to identify areas for improvement and increase efficiency.</li><li>Excellent communication and collaboration skills</li><li>A love for finding new and creative ways to solve problems</li><li>Experience in Javascript, SQL and/or Python are a plus.</li><li>Experience building with tools like Glide, Bubble.io, Noloco etc. is a plus.</li><li>Fluency in English is required.&nbsp;</li><li>Familiarity with generative AI and Large Language Models (LLM), and experience integrating them into low-code/no-code platforms, is a plus.</li><li>Experience working for a church is particularly valuable, as it enables better collaboration with the church staff we serve daily.<br><br></li></ul><div><strong>Responsibilities:</strong></div><ul><li>Work up to 40 hours per week.</li><li>9am-5pm official working hours in a US time zone (some flexibility is allowed)</li><li>Collaborate with various departments to identify areas for improvement, gather requirements for new automations, and increase efficiency</li><li>Develop new solutions using low and no-code automation platforms such as n8n.io and Zapier.com.</li><li>Build forms, develop dashboards and widgets, and create data-rich reports for managers and executive-level staff.</li><li>Send a meme to josh@churchmediasquad.com representing your love of systems.</li><li>Fix errors on Squad automation platforms (Make.com, Airtable, Zapier, etc.).</li><li>Ensure that systems and processes are streamlined and optimized to increase efficiency and productivity.</li><li>Regularly be in contact with the Squad via our company Slack.<br><br></li></ul><div><strong>Other Details:</strong></div><ul><li>Reports to the Director of Systems Integration</li><li>TheSquad will purchase a Macbook Pro for you 6 weeks after your start date.</li><li>Higher internet speeds are helpful for this position!&nbsp;</li><li>This is a W2 Employee position with a starting pay range of $50-60k/year.</li><li>Church Media Squad has an annual pay raise period every January after your first full year of employment.</li><li>Preference to North America-based candidates.</li></ul>

Systems Integrator

<h3>Details</h3><ul><li><strong>Department:</strong>Ascension Studio</li><li><strong>Schedule:</strong>8-hour day shift, Monday-Friday</li><li><strong>Location:</strong> Remote</li></ul><div><br></div><h3>Benefits</h3><div>Paid time off (PTO)<br>Various health insurance options &amp; wellness plans<br>Retirement benefits including employer match plans<br>Long-term &amp; short-term disability<br>Employee assistance programs (EAP)<br>Parental leave &amp; adoption assistance<br>Tuition reimbursement<br>Ways to give back to your community</div><div>&nbsp;</div><div><em>*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.</em></div><div><br></div><h3>Responsibilities</h3><div>Ascension is looking for an experienced Software Development Manager to join the #AscensionStudio.&nbsp;</div><div>&nbsp;</div><div>Accelerate Ascension’s journey to transform healthcare, for those we seek to serve and those who serve, by delivering brand-wide experiences, powered by people, design, data and technology.</div><div>&nbsp;</div><div>You will be leading a team of software engineers that are passionate about building cloud-based custom software using state-of-the-art solutions and tools. You will work closely with the product manager, user experience manager, and your software engineering team. Engaging your experience and software engineering expertise to solve complex problems, deliver highly scalable quality software solutions while also mentoring and growing your team members. Equally important will be your continual growth and development as a Software Engineering professional.</div><div>&nbsp;</div><div><strong>Responsibilities:</strong></div><ul><li>Build a high-performing software engineering team</li><li>Enable your team's success, and clear blockers</li><li>Ensures that the team’s product implements high quality code supporting software engineering standards, architecture and software best practices with support for test automation</li><li>Regularly participate in scrum activities, design reviews, code reviews and status updates</li><li>Champions product and process compliance, and is engaged in all aspects of the project from design, build, test and ultimately implementation</li><li>Evaluates effectiveness of implemented solutions to inform future trade-off decisions</li><li>Coordinate on-call support for your product or teams, triage inbound support tickets as needed, and prioritize work effectively</li><li>Engage in vision casting, strategic thinking and goal setting with the team. Then, motivate and focus the team to meet these goals and objectives</li><li>Technical mentorship &amp; coaching of team members</li><li>Ability to perform under pressure, instill accountability and achieve results with minimal oversight and direction</li><li>Engages in highly effective interviews, and provides/shares critical feedback that drives a go/no-go decision regarding a candidate</li><li>Communicates project status in a clear, concise and timely manner with supporting product adoption and health metrics as needed.</li><li>Monitors the software industry for emerging trends, tools, and best practices, while weeding out the noise</li></ul><div><br><strong>Required Experience/Skills:</strong></div><ul><li>7+ years of professional software development experience with 2+ years of leadership or management experience</li><li>3+ years experience and expert in designing, developing, and consuming Restful API’s.</li><li>Experience in designing and developing complex, cloud-native, scalable, performant and highly available distributed systems, with experience in at least one cloud native platform (Docker/K8S/CF)</li><li>Expertise in microservice architectural patterns and design</li><li>Expertise in Java8+/Spring Boot</li><li>Expert-level understanding of relational and NoSQL databases (MySql, Postgres, Mongo etc), SQL, and database/schema design</li><li>Fluency in a high-level Object-oriented programming language (preferably Java) and strong knowledge of OOAD, design patterns, data structures, and algorithms</li><li>Experience implementing APIs on gateway products (e.g. Apigee)</li><li>Experience with message broker/event queue technologies (e.g. Rabbit, Kafka)</li><li>Experience working on a Scrum team participating in Agile ceremonies e.g. daily standups, backlog grooming, sprint planning, sprint demos/retrospectives</li><li>Strong verbal and written communication skills</li></ul><div><br><strong>Desired Experience:</strong></div><ul><li>Experience with Sitecore</li><li>Experience with TDD/BDD/DDD using JUnit, Cucumber etc.</li><li>Experience with PCF and GCP</li><li>Experience with healthcare data standards (HL7, FHIR)</li></ul><div><br><strong>Characteristics We Seek:</strong></div><ul><li>Be curious about technology. The software engineering industry is constantly changing and evolving. At Ascension, we embrace change and are curious to learn how the latest technology can be used to improve the lives of patients and our clinicians.</li><li>Learn and grow professionally. We strive for continuous improvement of our Digital Studio organization and our team members do the same. This comes from the path of constant learning, in addition to reflecting on past experiences for improvement opportunities.</li><li>Always ready for change. A rolling stone gathers no moss, and neither do we. We accept that change is always around us, and our work is no exception. We navigate change through early and often communication; engage the ambiguous; promote diversity; accept new ideas; and lean on learning agility.</li><li>Seek feedback. Feedback is important to us. We use it as a guide for our own development, and we build our software with feedback built into the process. It is incorporated into our software development lifecycle with design, code reviews, unit tests, and continuous integration. Feedback is also integrated into our shipped solutions with application performance monitoring (APM) and usage analytics to help us learn methods to improve.</li><li>Sound awareness of self and situations. We understand the importance of knowing our best selves, and the value gained from our teams to compensate for our shortcomings. Equally important is our ability to assess situations with a calm and clear mind, and develop next steps to proceed in the best manner possible.</li><li>Demonstrate positivity. Our organization's focus is all about solving problems, and most of these problems are challenging. We try not to let that get in our way of thinking positively -- instead it's what motivates us to reach higher.</li><li>Work with your team. We understand that our best work comes from working together. Our teams enjoy working together, sharing knowledge, helping, mentoring, and delivering our best for the communities we serve.</li><li>Live Ascension’s core values. The Ascension core values are the standard that we hold ourselves to and a source of pride for us. We live by them. Our core values include: service of the poor; reverence; integrity; wisdom; creativity; and dedication.</li></ul><div><br></div><h3>Requirements</h3><div>Education:</div><ul><li>Bachelor's degree or higher in Software Engineering, Computer Science, Computer Programming or substantially related field is required.</li><li>High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.</li></ul><div><br>Work Experience:</div><ul><li>3 years of experience required.</li><li>5 years of experience preferred.</li><li>1 year of leadership or management experience preferred.</li><li>3 years of experience required.</li><li>5 years of experience preferred.</li><li>1 year of leadership or management experience preferred.</li></ul><div><br></div><h3>Why Join Our Team</h3><div>Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.</div><div>&nbsp;</div><div>Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.</div><div>&nbsp;</div><div>Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.</div><div><br></div><h3>Equal Employment Opportunity Employer</h3><div>Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.</div><div>&nbsp;</div><div>For further information, view the&nbsp; EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.</div><div>&nbsp;</div><div>As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.</div><div>&nbsp;</div><div>Pay Non-Discrimination Notice</div><div>&nbsp;</div><div>Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.</div>

Software Development Manager

<div><strong>Position Summary:</strong></div><div>The Director of Technology Projects is responsible for ensuring enterprise projects and initiatives are executed successfully and project goals are achieved. Has excellent written and verbal communication skills to facilitate the evaluation, selection, and prioritization of projects and initiatives with senior leaders. Reports on the overall health of portfolios, programs, and projects, tickets, work requests, and identifies issues and risks and creates mitigation plans. Establishes, matures, and maintains Project Management Office (PMO) best practices, including the establishment of Key Performance Indicators (KPIs) to measure portfolio, program, and project success. Acts as project advisor to Project Managers and ensures adherence to project management best practices, including serving as the champion of the Project Management Center of Practice (COP).</div><div>&nbsp;</div><div><strong>Essential Functions:</strong></div><ol><li>Proactively influence our culture, leading by example in demonstrating collaboration, empowerment, innovation, creativity, and service, while being a faithful witness on and off the job of Our Daily Bread Ministries (ODBM) mission to create compelling media that inspires and encourages our community members to have a meaningful relationship with Christ.</li><li>Contribute to long term planning and vision implementation through identification of strategic business and technology initiatives, collaboration, prioritization, communication, and evaluation of results, while preserving ODBM’s reputation for integrity and excellence.&nbsp;</li><li>Serve as a trusted advisor to the Information Services (IS) Leadership team, and leadership at all levels across the organization to ensure the best delivery of Project Management Office services to the ministry, effectively translating strategy into operations via projects and initiatives.</li><li>Provide leadership for the Project Management Office function and Project Managers, ensuring ministry wide collaboration and communication, facilitating appropriate resolution of issues, and competing priorities. Ensure alignment of IS initiatives with Ministry objectives.</li><li>Serve as Champion of the professional project discipline and act as a trusted partner across the ministry to facilitate people, process, and technology change aligned to the strategic plan.</li><li>Establish, mature, and maintain a Project Management Office so that the highest value strategic programs, projects, and initiatives are successfully implemented for the ministry.</li><li>Establish and maintain project management methodologies, via a Center of Practice, so that Project Managers carry out their PM work in an optimized and consistent way.</li><li>Provide oversight to multiple project managers (both employees and contractors) to ensure project work is executed to established PM standards and best practice.</li><li>Manage work intake (ideas, projects, and change requests (CR’s) and prioritization for business and technology initiatives.</li><li>Work with the CDTO, Technology, and Digital Marketing leaders to create annual budgets and track progress against them.</li><li>Frame-up and execute high priority and ‘mission critical’ programs and projects.</li><li>Manage stakeholder expectations across key project constraints including budget, time, quality, resources, and scope.</li><li>Achieve results and build relationships across departments and teams.</li><li>Apply excellent written and oral communication to inform and influence technical and business leaders.</li><li>Think creatively to remove roadblocks and support the project team to achieve results.</li><li>Evaluate complex problems and questions and break them down into manageable pieces of work.</li><li>Provide strategic leadership, mentoring and developing a highly competent and responsive Project Management team, ensuring alignment of goals and ministry initiatives with ODBM’s mission. Foster a learning environment where training, risk management, operational best practices, and biblical values go hand in hand with creative and entrepreneurial solution that best fulfill the ministry’s mission.</li><li>Demonstrate the qualities of a life-time learner in the disciplines relevant to effectively lead and perform job duties by taking personal responsibility for professional development and training.</li><li>Actively participate and contribute to ministry wide initiatives and projects like daily Bible engagement, All Ministry Meetings, and weekly chapel. These initiatives, and others, are key components of the ministry, our culture and more fun to do together!</li><li>Support and contribute to ministry endeavors by following employment policies and practices and supporting a safe and healthy work environment.&nbsp; Specifically, follow ODBM’s Injury Prevention and Safety program, support and maintain safety standards, and participate in safety training.</li><li>Perform other duties as assigned.</li></ol><div><br></div><div>&nbsp;</div><div><strong>Study or Knowledge or Experience:</strong></div><ul><li>Bachelor’s degree or equivalent experience preferred.</li><li>Five years of experience in program and project management is beneficial.</li><li>Skilled in project management administrative and support software including, but not limited to MS Project, Asana, Monday.com, Wrike, etc.</li><li>PMP certification is a strong plus.</li><li>Strive to live a life consistent with biblical principles, engaged with the Bible on a consistent basis and demonstrate continued growth and spiritual development.&nbsp;</li></ul><div><br></div><div><strong>Internal Work Environment:</strong></div><div>Develops, maintains, and improves communication channels among various teams and departments to ensure effective flow of information throughout the organization. Facilitates cross-functional collaboration and teamwork. Handles sensitive situations or controversial issues with tact, discretion, and sensitivity. Exhibits excellent judgment regarding the appropriate content and timing of communications. Creates and delivers major presentations for company-wide meetings, board meetings, and other high-level gatherings.</div><div>&nbsp;</div><div><strong>External Communication:</strong></div><div>Establishes and maintains communication with vendors, partners, and other external stakeholders. Understands their needs, expectations, and requirements to foster positive and productive relationships and model Biblical principles.</div><div>&nbsp;</div><div><strong>Leadership Responsibility:</strong></div><div>Provides leadership to project managers and work intake leaders. Grows staff though encouraging and timely mentorship.</div><div><strong>&nbsp;</strong></div><div><strong>Stewardship of Resources:</strong></div><div>Capable of managing a staff of professionals and a team budget.</div><div><br></div><div><strong>Miscellaneous:</strong></div><div>Our Daily Bread Ministries is a nondenominational nonprofit with staff and volunteers across the globe and resources distributed in 150 countries and in more than 50 languages. As a global ministry faithful to biblical principles, our commitment to diversity is reflected in our ministry's mission, vision, values, and ethos. Occasional domestic travel within the United States.</div>

Director of Technology Projects

<div><strong>About Company</strong></div><div>Samaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic, compassionate, and personal service in the name of Christ to enable and inspire members to provide for one another’s medical needs through prayer, encouragement, and financial support. From demonstrating Christ-centered compassion to modeling best practices in health care sharing, Samaritan Ministries is committed to keeping Jesus at the center of everything we do. The way we interact with our colleagues and engage with our members is a testament that we are ultimately serving Christ and His Kingdom.<br><br><strong>Starting Pay Range: $61,600-$76,300. Starting pay is based off of qualifications and experience.</strong><br><br></div><div><strong>Summary</strong></div><div>To serve the members of Samaritan Ministries International (SMI) by constructing and developing software for the needs of the members and staff of SMI within the context of an Agile software development process and Test-Driven Development practices.</div><div>&nbsp;</div><div><strong>Competencies</strong></div><ul><li>Creativity and Innovation</li><li>Fostering Communication</li><li>Application Development and Maintenance</li><li>Acting with Integrity, Empathy, and Compassion</li><li>Collaborating with Others</li><li>Neighbor Focus</li><li>Pursuing Excellence</li><li>Attention to Detail</li><li>Quality Focus</li><li>Problem Solving</li></ul><div><br><strong>Key Responsibilities</strong></div><ul><li>Participate in the full software development life cycle</li><li>Collaborate with team members and stakeholders to build high quality software</li><li>Participate in code reviews</li><li>Participate in Scrum practices</li><li>Participate in Pair/Mob programming sessions</li><li>Strive to be a Software Craftsman (Clean Code / Solid Principles / TDD)</li></ul><div><br><strong>Qualifications and Experience</strong></div><ul><li>Two-year degree from an accredited university or the equivalent combination of education and experience.</li><li>C# (programming language) (Basic)</li><li>JavaScript (Basic)</li><li>.NET Core</li><li>SQL</li><li>Test-driven Development (TDD) (Basic)</li><li>Web API (Basic)</li><li>React (Basic)</li><li>SCRUM Practices</li><li>Git</li><li>REST Api (Basic)</li><li>Entity Framework (Basic)</li><li>TypeScript (Basic)</li><li>Secure Software Development Life Cycle (SSDLC)</li></ul><div><br><strong>Additional Information</strong></div><ul><li>Staff may be required to travel and have a valid driver's license</li><li>Staff will observe safety principles while performing the duties of the position</li><li>Tasks are normally conducted in a regular office environment, requiring use of computer and mouse and other standard office equipment. Staff usually remain in a stationary position, often standing or sitting for prolonged periods.</li><li>Disclaimer: This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in the classification. Work hours may be irregular including performing duties on evenings or weekends.</li><li>This position requires an active commitment to the mission and values of SMI. In the course of performing job duties, the employee will act in a manner that is Christ-honoring as well as Christ-like, demonstrating a personal Christian faith and witness in all interpersonal interactions.</li></ul><div><br><strong>Full-time benefits include: Health benefits, Retirement, Paid Time Off</strong></div>

Software Developer

<div>Exciting opportunity to work on an amazing Information Technology Team. Do you have proven experience as a Software Engineer? Joyce Meyer Ministries is looking for a dynamic Senior Software Engineer. This role supports the mission to Share Christ – Love People by implementing functional software solutions aligned with end user needs and Joyce Meyer Ministries business goals. This includes directing software development projects, producing, testing and debugging code.</div><div><br></div><div>We continue to create and innovate new ways to promote unchanging truth of the Gospel of Jesus Christ. We help those who are hurting in practical ways that make a difference. The ministry has 5 Core Values. They are Love, Faith, Unity, Excellence, and Integrity. Joyce Meyer Ministries believes that you and your family are important. We believe that when you know you are valued, you help to make Joyce Meyer Ministries a better place to work and ensure a positive environment that supports the mission to Share Christ | Love People.<br><br></div><div><strong>Responsibilities:</strong></div><ul><li>Collaborate with cross functional teams to develop high-quality software design, architecture, and code</li><li>Identify, prioritize, and execute tasks in the software development life cycle, collaborating with internal teams and vendors to fix and improve products</li><li>Provide recommendations to ensure Joyce Meyer Ministries has the best software development environment and tools needed to stay up to date with latest technologies</li><li>Document development phases and monitor systems, working with cross functional teams and leading engineers and developers to meet project goals and deadlines</li></ul><div><br><strong>Qualifications:</strong></div><ul><li>2-5&nbsp; years' -C# development</li><li>2-5 years' .Net/.net core frameworks, object</li><li>2- 5 years' Object-oriented programming concepts</li><li>2-5 years' Web services/ Rest API's</li><li>2- 5 years' Enterprise application/web application design</li><li>2- 5 years' ASP.NET/MVC/Razor or equivalent</li><li>2-5 years' In-depth knowledge of relational databases (SQL, Postgres SQL, My SQL)</li><li>Sitecore development/experience a plus</li><li>Agile project methodology experience a plus</li><li>Continuous Integration/Continuous Delivery and application development for Azure a plus</li><li>Great communication skills</li><li>Ability to work with a team and independently with minimal direction&nbsp;<br><br></li></ul><div><strong>Education:</strong></div><ul><li>Bachelor’s degree or 2+ years equivalent working experience in related field</li></ul><div><br><strong>We’ve got you covered</strong> <strong>with perks:&nbsp;</strong></div><ul><li>Mission-driven job that also pays</li><li>Medical Plan with no out -of-pocket premiums</li><li>Generous HSA contributions</li><li>Free Dental</li><li>Free long- term disability and life insurance</li><li>Wholistic Wellness Program</li><li>Employee Assistance Program for you and your family</li><li>403 (b) generous matching</li><li>Discount on ministry resources&nbsp;</li><li>Options to work from home with a hybrid work environment</li><li>Paid time off&nbsp;</li><li>Professional Development</li><li>Tuition Reimbursement</li></ul>

Software Engineer

<div><strong>About us</strong></div><div>CallHub is a leading communications platform. We help political campaigns, nonprofits, advocacy groups, and businesses seamlessly interact with their audiences worldwide.</div><div>Building and maintaining strong relations with your audience is the key to an organization's success. CallHub's comprehensive suite of communication tools helps facilitate this.</div><div><br><strong>About the role</strong></div><div>CallHub is proliferating and seeking a Product Support Engineer to join the Customer Support team. Responsible for delivering unparalleled field support to external CallHub customers. This role will partner with various product, technical support, engineering, and sales teams at CallHub. The ideal candidate is a strong communicator, can process data quickly, and has a sharp attention to detail.</div><div>You’ll be part of our Customer Support team, consulting our clients in troubleshooting, resolving all technical inquiries and bug fixes, and leading clients to utilize our platform optimally. Ultimately you’ll be ensuring the technical health of our client portfolio.<br><br></div><div><strong>What Makes You The Right Fit</strong></div><ul><li>&lt; 3+ years of professional experience in a customer-facing product support role</li><li>Bachelor's degree</li><li>Ability to communicate constructively and candidly</li><li>Curious-minded &amp; natural problem solver</li><li>Flexible to work in the night shift</li><li>Experience with technical support CRM systems ( Zendesk, Jira, etc.)</li><li>Ability to communicate with customers by email and phone</li><li>Investigation and diagnostic skills</li><li>Customer-focused attitude who enjoys working in a fast-paced environment</li><li>Ability to write Self-help articles</li><li>Willingness to work hours as needed to support our customers.</li><li>Experience with web domain, Zapier &amp; Rest APIs would be a great addition</li><li>Understanding of software change management.</li><li>Conceptual knowledge of SaaS</li></ul><div><br><strong>Key Responsibilities</strong></div><ul><li>Provide technical support for the CallHub application, including diagnosing and resolving complex issues and escalating as required.</li><li>Collaborate with customers and internal stakeholders to identify and resolve application-related problems.</li><li>Develop and maintain strong working relationships with key customers, understanding their business processes and requirements to ensure solutions meet their needs.</li><li>Work closely with development teams to ensure applications are deployed, configured, and maintained according to best practices and customer requirements.</li><li>Provide feedback to internal teams on customer issues, product features, and system improvements.</li><li>Develop and maintain technical documentation, including procedures and training materials.</li><li>Mentor and coach junior team members, providing guidance on technical issues and helping them to develop their skills and expertise</li><li>Participate in on-call support rotation, including occasional weekends and evenings.</li><li>Team player and collaborate across the functions to develop personal skills through knowledge sharing and learning from others.</li><li>Adhere to customer-focused strategies to achieve business objectives and maintain high levels of customer satisfaction.</li><li>Meet personal and customer service team targets, including AFRT, resolution time, number of tickets closed, and CSAT.</li><li>You will handle billing tasks, such as invoicing and credits, refunds, and agent count adjustments.</li></ul><div><br><strong>Ideal Approach at CallHub</strong></div><ul><li><strong>Start with Excitement: </strong>Put your full energy into what you are doing<strong>. </strong>It will be like the first sprint of a relay race.</li><li><strong>Drive until success:</strong> We want everyone to feel empowered to go beyond their job description. Be the decision maker until you ensure success for customers.</li><li><strong>Build trust through transparency: </strong>We value authenticity towards our customers and each other. Always do the right things; no exceptions here.</li><li><strong>Keep balance: </strong>To grow successfully, we need a balanced ecosystem of work and personal time ecosystem. So feel free to shout out when you feel exhausted or take off.</li><li><strong>Always learning: </strong>As a company, we take time to learn new things, uncover insights, and ask questions.</li><li><strong>Fun together: </strong>We foster a fun environment for our team members. Please don't hesitate to joke, make people laugh, and do storytelling on the floor.</li></ul>

Senior Product Support Engineer Level II

<div><strong>Position Summary:</strong></div><div>The Principal Data Scientist is responsible for leading data strategy and cultivating a culture of data-driven decision-making throughout the organization. Collaborate with cross-functional teams to gather, analyze, and interpret complex data sets into clear, actionable insights, helping to shape crucial business initiatives and propelling the organization towards its strategic objectives.<br><br></div><div><strong>Essential Functions:</strong></div><ol><li>Spearhead the development and implementation of data strategy to unlock the full potential of data-driven decision-making across the organization.</li><li>Lead the design, development, and deployment of advanced analytical models and algorithms to solve complex business problems.</li><li>Collaborate closely with cross-functional teams to identify business objectives, define data requirements, and formulate effective data-driven solutions.</li><li>Gather, analyze, and interpret complex and diverse datasets from various sources, employing SQL, Snowflake, Alteryx, and Five Tran to ensure data integrity and accuracy.</li><li>Build and oversee ETL (Extract, Transform, Load) processes and data migration projects, including designing, developing, testing, and deploying robust data pipelines and workflows to ensure accurate and efficient migration of data across multiple systems.</li><li>Leverage the power of Tableau and other innovative visualization tools to create insightful, interactive dashboards and reports that facilitate data-driven insights and decision-making.</li><li>Apply machine learning techniques to build predictive models, classification algorithms, and recommend optimal business strategies.</li><li>Conduct thorough exploratory data analysis to discover meaningful patterns, trends, and anomalies, shedding light on critical business insights and opportunities.</li><li>Communicate findings and insights effectively to both technical and non-technical stakeholders through presentations and reports.</li><li>Collaborate closely with data engineers to ensure the availability, accuracy, and security of data infrastructure and storage solutions, including Blob Storage and cloud-based platforms.</li><li>Stay up to date with the latest industry trends, emerging technologies, and best practices in data science, data architecture, and analytics, applying them to enhance our data strategy and methodologies.</li><li>Mentor and guide junior data scientists in their professional growth and development.</li><li>Establish and implement policies for effective data management, ensuring privacy, security, and adherence to relevant ethical standards and regulations.</li><li>Advocate for a data-driven culture within the organization, driving the understanding, integration, and application of data science methodologies across different business units.</li><li>Engage with senior leadership and stakeholders to align data science initiatives with organizational goals and objectives, ensuring transparency and mutual understanding.</li><li>Develop and track Key Performance Indicators (KPIs) to measure effectiveness of projects and strategy.</li><li>Regularly review and maintain data systems and models to ensure their continued accuracy, efficiency, and relevancy.</li><li>Foster a culture of continuous learning and improvement within the data science team, regularly organizing team training and knowledge sharing sessions.</li><li>Ensure the robustness and reliability of data science code and systems through comprehensive testing strategies, including unit tests, regression tests, and validation against known benchmarks.</li></ol><div>&nbsp;</div><div><strong>Study or Knowledge or Experience:</strong></div><ul><li>Master’s degree or equivalent experience in Data Science, Computer Science, and Statistics.</li><li>Minimum of 10 years of experience in data science, data architecture, and analytics.</li><li>Proficiency in SQL and hands-on experience working with databases and data warehousing systems, with expertise in Snowflake.</li><li>Strong expertise in data manipulation, transformation, and integration using tools such as Alteryx and FiveTran.</li><li>Advanced proficiency in Tableau or similar visualization tools, enabling the creation of insightful and visually appealing dashboards and reports.</li><li>Extensive experience working with Salesforce and extracting meaningful insights from its data.</li><li>Familiarity with Blob Storage and cloud-based data storage solutions.</li><li>Solid understanding and practical application of machine learning techniques, including regression, clustering, classification, and recommendation systems.</li><li>Proficiency in Python or R for developing and deploying machine learning models.</li><li>Strong analytical, problem-solving, and critical thinking skills, with a strong attention to detail.</li><li>Excellent communication and presentation skills, with the ability to effectively convey complex concepts to technical and non-technical stakeholders.</li><li>Proven ability to lead and mentor a team of data scientists, fostering their growth and development.</li><li>Demonstrated experience in data strategy development and driving data-driven decision-making within an organization.</li><li>Knowledge of Agile methodologies and project management practices.</li><li>Strive to live a life consistent with Biblical principles, engaged with the Bible on a consistent basis and demonstrate continued growth and spiritual development.&nbsp;</li></ul><div>&nbsp;</div><div><strong>Internal Work Environment:</strong></div><div>Develops, maintains, and improves communication channels among various teams and departments to ensure effective flow of information throughout the organization. Facilitates cross-functional collaboration and teamwork. Handles sensitive situations or controversial issues with tact, discretion, and sensitivity. Exhibits excellent judgment regarding the appropriate content and timing of communications. Creates and delivers major presentations for company-wide meetings, board meetings, and other high-level gatherings.<br><br></div><div><strong>External Communication:</strong></div><div>Establishes and maintains communication with vendors, partners, and other external stakeholders. Understands their needs, expectations, and requirements to foster positive and productive relationships and model Biblical principles.<br><br></div><div><strong>Leadership Responsibility:</strong></div><div>Provides technical and thought leadership and expert guidance on appropriate statistical, machine learning, and data mining techniques to solve complex business problems. Shares knowledge and provide mentorship to junior data scientists and other team members, helping to uplift the overall data literacy and capability of the organization.<br><br></div><div><strong>Stewardship of Resources:</strong></div><div>Contribute to the budget planning process for data science initiatives, providing expert input on anticipated resources required for data acquisition, storage, analysis, as well as necessary tools and technologies. Offer insightful feedback to ensure cost-effectiveness and alignment with project goals.<br><br></div><div><strong>Miscellaneous:</strong></div><div>Our Daily Bread Ministries is a nondenominational nonprofit with staff and volunteers across the globe and resources distributed in 150 countries and in more than 50 languages. As a global ministry faithful to biblical principles, our commitment to diversity is reflected in our ministry's mission, vision, values, and ethos. Occasional domestic travel within the United States.</div>

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