<div>The UX Researcher exists to facilitate the understanding of our chosen market and how their lives can be improved through the use of our products and services.</div><div><br>Covenant Eyes offers a certain kind of software-as-a-service that provides value and offers a unique solution to its subscriber’s situation. Without a proper understanding of our customers, their needs, and their environment we cannot hope to serve them well. The role of UX Researcher at Covenant Eyes is the critical link between what we offer and what our customers need. A proper view of potential, current and past customers builds the critical path to success across various touch-points including websites, new member onboarding, software and app interfaces, emails, and customer support touch-points.</div><div><br>Thus, the role of UX Researcher at Covenant Eyes is pivotal. A UX Researcher appreciates how the domains of qualitative and quantitative data work together to provide an accurate view of our service and how it relates to the various personas in our customer base. A UX Researcher must collect and evaluate qualitative data through various means of collection across a wide variety of our customer base and provide meaningful insights to inform the current state and future version our software and services should take. UX Researchers must also collect quantitative data to provide a deeper understanding of our service. The UX Researcher interprets and analyzes qualitative and quantitative data, leading to recommendations that directly impact our product.</div><div><br>The UX Researcher collaborates with the UX Team and and the broader Product department to share the responsibility and execution of research. They also collaborate with the Business Intelligence and Member Care teams to gather and analyze user data.</div><div><strong><br>Responsibilities</strong></div><ul><li>Make it easy for cross-departmental managers and team members to connect directly with users and business analytics throughout project and development cycles.</li><li>Plan, structure, schedule, direct, and conduct research to inform projects throughout the company, meeting the requests of project stakeholders and managers.</li><li>Recommend research methods to fulfill the desired outcomes of research requests by Executives, Project Stakeholders, and Managers.</li><li>Organize, document, store, and communicate findings making them available across departmental channels by team members throughout the company.</li><li>Facilitate discussion on the essence of the findings to inform Stakeholders; Project Leads; Managers; and Executives on the progress, project status, or fulfillment of the requested research.</li><li>Prioritize and coordinate research requests, keeping team members up-to-date on the status of their requests.</li><li>Explore and utilize a variety of research methodologies,understanding the benefits, drawbacks, and appropriate environment for deploying such methodologies.</li><li>Other duties may be assigned as needed.</li></ul><div><strong><br>Qualifications</strong></div><ul><li>Bachelor’s degree in UX Research, Psychology, Human-Computer Interaction (HCI), Cognitive Science, Anthropology, Design or a related field.</li><li>Demonstrated work in research, design, or UX field, ideally in a corporate or product-focused environment (preferably in the form of a portfolio).</li><li>Demonstrated experience with qualitative and quantitative research methodologies, including usability testing, interviews, surveys, and data analysis.</li><li>Proven ability to collaborate effectively with cross-functional teams including designers, product managers, data analysts and engineers.</li><li>Experience working with remote or distributed teams.</li><li>Experience with various UX research tools and software.</li></ul><div><br>&nbsp;<strong>Preferred Qualifications</strong></div><ul><li>At least 3 years’ experience working in research, design, or UX field, preferably in a corporate or product-focused environment.</li><li>Knowledge of accessibility standards and practices.</li><li>Experience with statistical analysis.</li><li>Experience with advanced research methodologies such as ethnographic research, eye-tracking studies, or A/B testing.</li><li>Demonstrated ability to solve deeper research problems. Examples include developing an individual research study for a problem area, conducting user interviews, recruiting participants, crafting a survey, and running debrief sessions to highlight major findings. You employ multiple types of research methodologies in your work.</li><li>Familiarity with UX/UI design tools (e.g., Sketch, Figma, Adobe XD).</li><li>Knowledge of industry trends and emerging technologies in UX research.</li><li>Certification in UX research or related fields (e.g., Certified Usability Analyst, Certified User Experience Professional).</li><li>Ability to effectively manage multiple projects and deadlines simultaneously.</li><li>If a remote employee, you are willing and able to travel to Global Headquarters in Owosso, MI several times a year. Due to this, you must maintain a current, valid driver license and personal automobile insurance. For on-site employees, no travel is required.</li></ul>

UX Researcher II

<div>Trinity Broadcasting Network (TBN) is the leader in faith-based streaming and television programming. We combine creativity and data to fulfill our mission of reaching as many people as possible with the life-changing Gospel of Jesus Christ. Launched in 1973 with one small station broadcasting to the Los Angeles area, we now have over thirty 24-hour television international partner networks reaching every part of the globe. TBN is a workplace committed to creating an environment where people can play a vital role in impacting the world and doing some of the best work of their careers.<br><br></div><div>The Trilogy Digital Platforms team serves several networks and enterprises with state-of-the-art streaming products and web services.&nbsp; (Dr. Phil’s Merit Street, PBR, Positiv TV, Theatrical Film Releases, etc.)<br><br></div><div>TDP is looking for a Web Services UX Designer with experience in the digital media industry to join our growing Digital Platforms team. The Web Services UX Designer is responsible for creating exceptional user experiences across web services platforms. You will work closely with product managers, developers, and stakeholders to design intuitive and user-centered interfaces that solve complex challenges and enhance overall user satisfaction. As a UX designer, you will advocate for the needs of the user while aligning with the business goals of the company, ensuring that every interaction is seamless and effective.<br><br></div><div>The ideal candidate has a strong knowledge in web systems, a digital-first approach to the customer journey, a working knowledge of agile methodologies and is detail-oriented. This position will report to the Sr Director of DCx and supervises collaborates with a collection of stakeholders.<br><br></div><div><strong>Key Responsibilities:</strong></div><ul><li><strong>User Research &amp; Analysis:</strong><ul><li>Conduct user research, including interviews, surveys, usability tests, and competitive analysis to understand user needs, pain points, and behavior.</li><li>Analyze and interpret qualitative and quantitative data to inform design decisions.</li><li>Create user personas, journey maps, and use case scenarios to guide design solutions.</li></ul></li><li><strong>UX Design &amp; Prototyping:</strong><ul><li>Design intuitive, user-friendly interfaces for web services that enhance usability, accessibility, and overall user experience.</li><li>Develop wireframes, prototypes, and high-fidelity mockups to communicate design concepts to stakeholders and development teams.</li><li>Iterate on designs based on feedback and usability testing to ensure optimal user experience.</li><li>Collaborate with UI designers and front-end developers to ensure seamless implementation of design solutions.</li></ul></li><li><strong>User Testing &amp; Feedback:</strong><ul><li>Plan and conduct usability testing sessions to gather feedback on designs and prototypes.</li><li>Synthesize feedback into actionable recommendations for improving design and functionality.</li><li>Ensure that all designs are tested and optimized for both desktop and mobile devices.</li></ul></li><li><strong>Collaboration &amp; Communication:</strong><ul><li>Work closely with cross-functional teams, including product managers, developers, and marketing, to ensure design solutions align with project goals and timelines.</li><li>Present design concepts, research findings, and UX recommendations to stakeholders, advocating for the best user experience while balancing business needs.</li><li>Stay up-to-date with UX design trends, web development technologies, and best practices to continuously enhance skills and contribute to the team’s success.</li></ul></li></ul><div><br><strong>Qualifications:</strong></div><ul><li><strong>Required Skills:</strong><ul><li>Strong understanding of UX design principles, including information architecture, interaction design, and usability.</li><li>Proficiency in UX design tools such as Adobe XD, Figma, Sketch, or InVision.</li><li>Experience with wireframing, prototyping, and creating interactive mockups.</li><li>Knowledge of user research methods, including usability testing and user interviews.</li><li>Strong communication skills with the ability to present and explain design concepts to diverse audiences.</li><li>Familiarity with HTML, CSS, and basic front-end development practices is a plus.</li></ul></li><li><strong>Experience:</strong><ul><li>3-5+ years of experience as a UX designer, preferably in a web services or digital platform environment.</li><li>Proven experience designing complex web applications, SaaS platforms, or e-commerce websites.</li><li>Portfolio demonstrating strong user experience design work and problem-solving ability.</li></ul></li><li><strong>Education:</strong><ul><li>Bachelor’s degree in UX/UI Design, Human-Computer Interaction, Graphic Design, or a related field (or equivalent experience).</li></ul></li></ul><div><br><em>An equivalent combination of years of experience and education may be considered for substitution of educational requirements.<br></em><br></div><div><strong>Personal Attributes:<br></strong><br></div><ul><li>Strong attention to detail and an analytical mindset.</li><li>Empathy for users with the ability to balance user needs with business objectives.</li><li>Ability to handle multiple projects and meet deadlines in a fast-paced environment.</li><li>Passion for creating exceptional digital experiences that are visually appealing and highly functional.</li></ul><div><br><strong>Requested Materials: </strong>Resume &amp; Cover Letter<br><br><strong>About TBN<br></strong><br></div><div>Trinity Broadcasting Network (TBN) is the leader in faith-based television programming. We combine creativity and data to fulfill our mission of reaching as many people as we can with the life-changing Gospel of Jesus Christ. We have over thirty 24-hour television foreign partner networks reaching every part of the globe. TBN is a workplace committed to creating an environment where people can play a vital role in impacting the world and doing some of the best work of their careers.</div>

Web Services UX Designer

<div><strong>Overview<br></strong><br></div><div>Our UX team lives in the intersection of how our service transforms the lives of our users. The ideal UX Manager is focused on developing, maturing, and refining designers &amp; researchers as they hone their crafts and create excellent experiences for our customers. This means developing Design, Usability and Research disciplines that enable the UX team to deliver a consistent, coherent, and excellent experience. Critically, it also means caring well for the members of the UX team as people, and connecting them together into an effective and healthy team.</div><div>&nbsp;</div><div><strong>The Job</strong></div><div>&nbsp;</div><div>The UX Manager works alongside the UX Team and the Product Manager to prioritize user-centered improvements to the service within the Product Roadmap.</div><div>&nbsp;</div><div>The UX Manager will empower and facilitate the UX team in determining and delivering excellent experiences across a broad set of customer touch points:</div><ul><li>Four native monitoring clients (iOS, Android, Windows and Mac).</li><li>The Victory App (educational content and embedded reporting) on iOS, Android and the web.</li><li>The Home Page.</li><li>The Signup Process on Web &amp; in-app.</li></ul><div>Success in these activities requires an empowered and autonomous team of UX professionals able to adapt to changing conditions. The job of the UX Manager involves training and deploying the structure and processes that enable a distributed team to function seamlessly. The UX Manager is responsible for ensuring the UX team delivers high quality, consistent, and timely design and research that allows us to deliver a transformative service for our users.</div><div>&nbsp;</div><div>The core of the UX Manager is for the people. The UX Manager hires, trains, develops, and motivates designers and researchers towards craftsmanship and discipline. The UX Manager builds a healthy team out of empowered and healthy individuals.</div><div><strong><br>Responsibilities<br></strong><br></div><ul><li>Builds a team of designers and researchers who are respected and trusted, who have balanced work expectations, and who are encouraged to grow.</li><li>Fosters a collaborative environment, realizing the benefit of diverse perspectives requires a supportive environment where people are encouraged and comfortable working on the same project, sharing their work and listening to feedback, making the final output better than anyone would deliver on their own.</li><li>Oversees the gathering of requirements from users and stakeholders, and works with the Product Manager to determine scope and timing of upcoming work.</li><li>Leads the UX team in creation of new features based on the results from product strategy, user research, and usability testing.</li><li>Develops the environment for designers and researchers to succeed in cross-functional teams, building strong relationships with product management and strategy, marketing and technology.</li><li>Works regularly with other managers and leaders in technology, marketing and member care to build stronger patterns of work and cross-functional processes for project teams.</li><li>Ensures the the UX team’s delivery of high quality experiences for our users with consistency and coherency.</li><li>The UX Manager follows ethical UX practices.</li></ul><div><strong><br>Qualifications<br></strong><br></div><ul><li>Bachelor’s degree in User Experience Design, Human-Centered Design, Human-Computer Interaction, Interaction Design Fine Arts, Design, Design Research or related field, or equivalent experience.</li><li>Minimum ten years of experience working in a Design or User Experience field with a portfolio to demonstrate your experience.</li><li>Proven experience leading a UX team of Designers and Researchers in a primarily remote environment.</li><li>Successful contributions to multiple shipped products, solving for a variety of user needs in different problem spaces or platforms.</li><li>Has a history working with multiple designers who ship quality work in appropriate timelines.</li><li>Distinguished in one or more core UX skills, and Proficient in two or more skills:<ul><li>UX Research, UX Writing, Service Design, Information Architecture, Interaction Design, Information Design, Interface Design, Visual Design.</li></ul></li><li>Proficient in Human Skills:<ul><li>Professionalism, Communication, Collaboration, Adaptability and Confidence</li></ul></li><li>Proficient in Leadership Skills:<ul><li>Empathy, Planning, Strategic Thinking, Facilitation, Mentoring, Versatility.</li></ul></li><li>Fluent with industry tools like Adobe Creative Suite, Figma, Sketch, and similar software.</li><li>Experience working within agile and lean methodologies and tools such as GitHub, Trello, or Jira.</li><li>If a remote employee, you are willing and able to travel to Global Headquarters in Owosso, MI several times a year. Due to this, you must maintain a current, valid driver’s license and personal automobile insurance. For on-site employees, no long-distance travel is required.</li><li>The majority of your time will be spent at a desk using a phone, computer and monitor, and general office equipment. You may be required to reach with hands and arms; sit; stand; talk and hear; use your hands to finger, handle, or feel.</li></ul>

UX Manager

<div><strong>Location</strong>: US Remote<br><br>Givelify is a fintech-for-good company where brilliant minds come to power the most loved and trusted online and mobile giving app platform. Thanks to over 1.5 million generous donors, we’ve helped more than 70,000 nonprofits and places of worship raise over $5 billion. Together, they’re changing their world with kindness and generosity. &nbsp;<br><br></div><div>Inc. 5000, the Stevies® Awards, Gartner, Forbes, and many more have recognized our story, innovations, and achievements. Our award-winning team builds products and experiences that put more good into the world. We love to take on big challenges because we know our work matters.&nbsp;<br><br></div><div>Make an impact at one of the fastest-growing private companies in the U.S. Be part of a talented team of big-hearted individuals, earning competitive pay with excellent benefits.&nbsp;<br><br></div><div><strong>About your role:</strong></div><div>We are currently hiring a Senior UI Designer to create life-changing products and digital experiences.&nbsp; &nbsp;<br><br></div><div><strong>Your team:</strong></div><div>Givelify’s Creative Team produces the experiences that wow our audiences and users.&nbsp; We consistently deliver world-class design and creativity across the entire business, serving our customers in collaboration with product, technology, marketing, support, and operations. This role reports to the VP of Creative.</div><div><strong><br>The Senior UI Designer will get to:&nbsp;</strong></div><div>Lead design initiatives, imagine novel solutions and work cohesively with other teams across the company. You are well-versed throughout the design process, from wireframes to high-fidelity mockups or prototypes. By making the complex simple, you believe that you’ve done a great job as a designer when users do not notice your design; it is invisible to them because it works. &nbsp;<br><br></div><div><strong><br>Create world-class product experiences for Givelify’s donors:&nbsp;</strong></div><ul><li>Ensure completion of product designs by executing all phases of design work, from solution ideation to transitioning designs to engineering</li><li>Maximize the throughput of product design tasks by owning design operations for your scope of work</li><li>Continuously improve the quality of your design work by seeking and acting on feedback from stakeholders &nbsp;</li></ul><div><strong><br>To be successful in this role, you’ll also:</strong></div><ul><li>Apply human-centered design principles to design elegant product experiences for a diverse audience across mobile and web platforms. &nbsp;</li><li>Partner frequently with Product Managers and Engineers and sometimes with Executives, Data Scientists, Researchers, and Customer Success teams.&nbsp;</li><li>Define problems and goals, map user flows, prototype interactions, and launch new products and services.&nbsp;</li><li>Solicit feedback from users, cross-disciplinary partners, and stakeholders.&nbsp;</li><li>Give feedback and/or collaborate with engineers on implementation.&nbsp;</li><li>Work with the product and design team to define and implement a brand-aligned design system. &nbsp;</li></ul><div><strong><br>Your experience:</strong></div><ul><li>Bachelor’s degree&nbsp;</li><li><strong>5+ years of experience with UI and product design&nbsp;</strong></li><li><strong>2+ years of experience with UI design for native mobile apps with complex interactions&nbsp;</strong></li><li>Expert knowledge of Adobe CC suite, Sketch, Figma, and/or other industry-standard creative tools&nbsp;</li><li><strong>A portfolio highlighting some of your best work&nbsp;</strong></li><li><strong>Languages: </strong>English; Spanish a plus&nbsp;</li><li><strong>Prototyping: </strong>Lofi and Hifi prototypes, you know when to use one over the other and embrace an iterative process.&nbsp;</li><li>Communication: You can articulate what makes a good vs great design, as well as an articulate point of design view.&nbsp;</li><li>Problem solver who requires very little guidance on projects; thrives in a fast-paced environment.&nbsp;</li><li>Expert understanding of the formal design elements, including typography, layout, balance, and proportion.&nbsp;</li><li>(Bonus) Research: You are familiar with front-end research (light ethnography) and/or able to facilitate user testing sessions to validate your designs with users.&nbsp;</li><li>(Bonus): Experience working with remote teams. &nbsp;</li></ul><div><strong><br>Your superpowers:&nbsp;</strong></div><ul><li>Integrity- Demonstrates congruence in thought, speech, and action. Can be trusted to act with courage and to do the right thing.&nbsp;</li><li>Collaboration- Fosters productive relationships; values others' opinions, shows appreciation, and seeks to understand different perspectives.&nbsp;</li><li>Customer Focus- Adopts a human-centric approach that meets or anticipates customers' needs when developing solutions.&nbsp;</li><li>Drive for Results- Can be relied upon to be resourceful &amp; tenacious in achieving key desired results.&nbsp;</li><li>Effective Communication- Communicates frequently using clarity and appropriate methods/tools of communication.&nbsp;</li><li>Problem-Solving- Resourceful and creative in solving complex issues. Uses sound judgment, data, and collaboration.</li></ul><div><strong><br>Our culture:</strong>&nbsp;</div><div>We are a virtual team of award-winning and high-performing professionals who innovate and collaborate to fulfill our mission to instantly connect people to causes that matter most to them so they can change their world with kindness and generosity. Our four keys to success - integrity, heart, simplicity, and wow - fuel our passion to be recognized among the tech industry’s most inclusive and purpose-driven workplaces.&nbsp; &nbsp;<br><br></div><div>We are steadfast in our conviction to overcome challenges while performing meaningful work alongside some of the most brilliant minds and biggest hearts. It propels our growth as individuals and as a team. We are committed to respecting each other in our workplace, firmly believing diversity is our strength.&nbsp; &nbsp; &nbsp;</div><div><br>At the heart of everything we do are our giving community, our donors and our partner organizations. We lean on research and human-centered design to consistently push the envelope and innovate our products and customer experiences.&nbsp; &nbsp;</div><div><br>We take great pride in providing competitive pay, full benefits to help care for you today and in the future, amazing perks (including flexible PTO), and, most importantly, the opportunity to put passion and purpose front and center.&nbsp;<br><br></div><div><strong>About Givelify</strong>&nbsp;</div><div>Givelify is the most loved and trusted online and mobile giving platform. Along with its powerful donation management system, it’s the fastest-growing technology for advancing generosity in the world. We instantly connect people to their heart’s impulse to do good with award-winning products and experiences. A global community of more than 1.5 million generous people support their favorite churches, places of worship, nonprofits and causes with over $5 billion in donations across more than 70,000 organizations. Givelify leads all giving apps on the App Store and Google Play Store with more than 104,000 verified authentic reviews with an average 4.9 out of 5-star rating.</div><div><br>Ready to join the Givelify team? Apply below.&nbsp; &nbsp;</div>

Senior UI Designer – Mobile

<div>We are seeking a Senior Designer to join our in-house Creative team. Your work will serve a wide variety of ministry outreaches at Ligonier, including web, social media, event, and print initiatives.<br><br>Your portfolio shows your versatility and skill across multiple mediums but with a particular strength in web, app, or UI/UX related projects. You have experience working as part of a team (internships and freelance projects count too) and you’re excited about being part of ours. That excitement is fueled by your passion to do excellent work for the glory of God and the good of your neighbor and the many people we seek to serve as a creative team.</div><div><br>This position is located in Sanford, FL, and our preference would be to see you in person every day. However, we'd be willing to talk about a remote arrangement if we really love your work and you don't want to move to the Sunshine State.<br><br><strong>Requirements:</strong></div><ul><li>Bachelor’s degree in Graphic Design, Web Design, a related design field, or demonstrated equivalent experience</li><li>Minimum of 5 years of professional design experience, with a strong portfolio of work</li><li>Demonstrated expertise in web project and UI/UX design.</li><li>A strong understanding of design thinking principles, including a user-centered and iterative approach to design projects.</li><li>Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, XD), Sketch, Figma, or similar.</li><li>Strong ability to translate complex ideas into beautiful, user-friendly designs.</li><li>Excellent communication skills and the ability to work collaboratively with diverse teams.</li><li>A commitment to continuous improvement, growth, and development as a creative professional</li><li>A posture of humility and service, employing your creative gifts and talents in service of others.</li><li>Commitment to Reformed theology and affirmation of Ligonier Ministries' General Statement of Faith</li></ul><div>This position is for a non-profit Christian ministry located in Sanford, FL. At this time, we are only able to hire individuals who are authorized to work in the United States.</div><div>&nbsp;</div><div>The pay range for this position is $65,000 - $85,000 annually. Pay ranges represent the lowest to highest salary we reasonably believe we would pay for this role at the time of posting. We may ultimately offer more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, geographic location, and organizational needs.</div>

Senior Designer

<div>OneHope is committed to effectively utilizing digital resources to support the mission of engaging children and youth around the world with Scripture. The role of the Web Development Administrator is to support the work of the Technology, Product Development, and Digital Marketing teams in the creation, management, customization, and ongoing maintenance of the various websites and applications used in our ministry programs. This includes managing web environment design, deployment, development, analytics/tracking, and maintenance activities to ensure that the implementation of web content and designs are updated, backed up, and fully functional.<br><br></div><div>OneHope is looking for an individual with the experiences and interests needed to help successfully support our work in the area of digital ministry. Desired qualities include a propensity for working in digital environments, experience with web/app development, a strong desire to learn, ability to quickly assess and solve problems to meet evolving ministry needs, and an eagerness to help find effective solutions in this area of digital products and programs for ministry.<br><br></div><div><strong>Essential Duties and Responsibilities:<br></strong><br></div><div><em>Areas of responsibility include, but are not limited to the following:<br></em><br></div><ul><li>Maintains a personal relationship with Jesus Christ&nbsp;</li><li>Maintains a courteous, Christ-like attitude in dealing with people within and outside of OneHope and faithfully upholds OneHope ministry in prayer</li><li>Support and Maintenance of Web/App Development<ul><li>Maintains, updates backs up and troubleshoots digital ministry platforms</li><li>Reviews websites with internal clients, answering technical questions, documenting requested changes, and asking clarifying questions to ensure expectations are met</li><li>Monitors site traffic and performance and recommend changes in a site’s technical architecture to ensure that websites remain responsive and stable</li><li>Maintains related hardware and software, installs upgrades, and resolves system errors as they arise</li><li>Ensures websites are properly integrated with related computer systems and back-end processes</li><li>Documents website and application changes or change procedures</li><li>Sets up and maintains monitoring tools on web servers or websites</li></ul></li><li>Development of New Digital Products/Programs<ul><li>Serves as a technical consultant for project managers to evaluate the feasibility of digital solutions and generate ideas to achieve product/program outcomes</li><li>Assists with quality assurance of contractor work during development and implementation cycles</li><li>Collaborates with the Product Development team to execute and optimize design solutions</li><li>Collaborates with the Digital Marketing Group team to adapt design solutions for better marketing results</li><li>Collaborates with fundraising teams to create event landing pages or assist with the feasibility of certain structures in email or website experiences</li><li>Troubleshoots any web related aspects, products, or pages during the developmental phase</li><li>Assist with and recommend new optimizations or ideas for fundraising landing pages or implementation of fundraising elements on landing pages</li><li>Works with various stakeholders across the ministry to ensure that designs across all digital platforms are consistent with ministry goals</li><li>Assists with recruitment and evaluation of developers/contractors</li><li>Assists with collaboration and communication with developers/contractors</li></ul></li><li>Support for Ministry Growth<ul><li>Develops best practices for assessing and implementing digital strategies</li><li>Develops best practices for working with developers and partners in the area of digital ministry</li><li>Develops a documentation process to guide web/app development and maintenance</li><li>Trains others to publish in WordPress when necessary and provide ongoing support and troubleshooting</li><li>Researches and tests new technologies for use in web operations or other applications</li><li>Empower other departments and team members with the knowledge necessary to accomplish their goals.</li></ul></li><li>Assists with administrative duties as needed, such as planning meetings, processing invoices, and completing reports.</li><li>Ministers to OneHope’s donor partners</li></ul><div><br><strong>Required Qualifications:<br></strong><br></div><ul><li>Strong English verbal and written communication skills</li><li>Ability to communicate and collaborate well within a diverse linguistic and cultural demographic</li><li>Ability to serve internal and external clients and customers with excellence</li><li>Ability to manage multiple deadlines and priorities simultaneously and effectively</li><li>Self-directed and capable of creating processes for efficiency in workflow</li><li>Ability to work in a complex, innovative, and rapidly changing environment</li><li>Excellent analytical and problem-solving skills</li><li>Proficiency in MS Office programs &amp; sharing tools (Dropbox, Google Drive, etc.)</li><li>Experience with front-end website and app development (HTML5, CSS, JavaScript), especially with CMS/CRM platforms</li><li>Familiarity with web services, database management, and internet protocols (TCP/IP, LDAP, FTP, HTTP, HTTPS)</li><li>Knowledge of WordPress form plugins (Gravity Forms, Contact Form 7, Nina Forms)</li><li>Experience with website-related hardware and software (web hosting options, firewalls, intranets, domain name services, servers, version control technologies, etc.)</li><li>Experience implementing tags and third-party scripts for tracking (Google Analytics, Meta pixels, Google Tag Manager, Microsoft clarity etc.)</li><li>Proficiency in understanding and implementing design solutions from user interface prototypes (Sketch, Figma, or Adobe XD) and design handoff documents</li><li>Ability to understand digital trends among children and youth</li><li>Integrity and a commitment to the mission and vision of OneHope</li></ul><div><br><strong>Educational Requirements:<br></strong><br></div><ul><li>Bachelor’s degree in computer science, web development, software engineering, network/information system design, or closely related field of study or equivalent experience</li></ul><div><br><strong>Preferred but not Required:<br></strong><br></div><ul><li>Knowledge of Google Tag Manager and Google Analytics event creation (basic events, custom events, variables)</li><li>Basic knowledge of responsive design principles</li><li>Basic PHP knowledge when it comes to the WordPress infrastructure</li><li>Squarespace, Webflow, and Wix experience</li><li>Understanding of the user journey when it comes to the website</li></ul>

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