<div><strong>What could God do through you?<br></strong><br></div><div>Each day of progress at My Well Ministry is an opportunity to participate in meaningful Kingdom impact. This is more than a job for our ideal candidate; it’s a calling to evangelize financial and technical stewardship that My Well can offer, as a gift, to churches. Our team works purposefully to steward change so that more resources can stay in ministry, where it belongs. We truly believe what we are doing is God’s work, not our own. If you are a self-starting and adaptable Christ-follower who can work in a fast-paced environment, we hope you’ll apply.<br><br></div><div><strong>What we're looking for<br></strong><br></div><div>We’re seeking a passionate and proactive community support specialist to actively engage with the Rocket.Chat and Rock RMS ecosystems. In this role, you'll provide hands-on support and strategic guidance to churches and ministries by helping them identify, implement, and optimize technology solutions that align with their goals. You’ll work collaboratively with our Support team identifying areas for improved participation in the Rock community, uncovering missed opportunities, and ensuring ministries are equipped with the right digital tools for their mission.<br><br></div><div>To be successful in this role, a skilled and service-minded Community Support Specialist will support churches and ministries using Rock RMS. This role is all about solving problems, answering questions, and providing clear, reliable guidance in community chat channels and beyond.<br><br></div><div>Outstanding candidates are natural problem-solvers who value secure, efficient technology and communicate solutions in a way that’s easy to understand. Your technical expertise directly empowers ministries to thrive, and your day-to-day conversations make a tangible difference in the Church.<br><br></div><ul><li>Loves Jesus, loves people, and loves the Big “C” Church.</li><li>Willingness to adapt and be flexible, while working above and beyond expectations.</li><li>Loves to learn, appreciates feedback and strives for self-improvement.</li><li>Ministry-minded and has a passion for Kingdom purposes by serving the church.</li><li>High-momentum, high-capacity, positivity, overcomer, creative-can-do-whatever-it-takes attitude.</li><li>High level of initiative and ability to take a proactive approach to work.</li><li>Performs job duties on time with excellence.</li><li>Actively participates in the life of their church.</li></ul><div>‍</div><div><strong>Responsibilities<br></strong><br></div><ul><li><strong>Quickly and Efficiently Respond to Questions in Rocket.Chat</strong><ul><li>participate daily in the <a href="http://rocket.chat/">Rocket.Chat</a> community and answer questions quickly and efficiently.</li></ul></li><li><strong>Identify and Escalate My Well Specific Issues to the Support Team</strong><ul><li>When My Well specific issues arise in <a href="http://rocket.chat/">Rocket.Chat</a> or other Rock forums, escalate those to the My Well team and follow up for resolution.</li></ul></li><li><strong>Participate in the greater Rock RMS ecosystem</strong><ul><li>The Rock community has Q&amp;A forums, Recipes, quarterly meetings and more. Actively participating in all aspects of the community.</li></ul></li><li><strong>Identify areas of growth for My Well in the Rock community.</strong><ul><li>Look for opportunities to increase My Well’s support and engagement with the Rock community through new avenues.</li></ul></li><li><strong>Lead quarterly webinars</strong><ul><li>Work with the Support team to host quarterly webinars for My Well Rock churches and other Rock churches.</li></ul></li><li><strong>Create Helpful Documentation</strong><ul><li>Document My Well reports and other solutions for Rock recipes and the My Well Help Center.</li></ul></li><li><strong>Collaborate Cross-Functionally</strong><ul><li>Work closely with internal teams to improve support for Rock churches.</li></ul></li><li><strong>Spot and Act on Growth Opportunities</strong><ul><li>Proactively identify overlooked opportunities to improve system efficiency, drive outreach, and optimize ministry engagement.</li><li>Assist the Consulting team on collecting information on new churches coming to Rock and potential leads.</li></ul></li><li><strong>Provide Clear, Purpose-Driven Guidance</strong><ul><li>Offer clear, accessible explanations of technical concepts to empower churches and ministries in their decision-making.</li></ul></li><li><strong>Stay Informed and Innovative</strong><ul><li>Continuously learn about new Rock updates and releases, new technology, CRM advancements, and data management practices to keep our solutions cutting-edge and mission-driven.</li></ul></li></ul><div><br><strong>Qualifications</strong></div><ul><li>3 years Rock RMS experience.</li><li>High school diploma or equivalent.</li><li>Bachelor Degree in S.T.E.M. related areas.</li><li>Experience with SQL or other standard database languages.</li><li>Understanding and willingness to learn programming languages.</li><li>Strong self-motivation.</li><li>Ability to work alone and as part of a team.</li><li><strong>Bonus if you have experience in:</strong><ul><li>HTML, CSS, Javascript, and/or Python</li></ul></li></ul>

Rock Community Support Specialist

<div>A Community Manager ensures that our audience on social media platforms are being nurtured and responded to. This individual is a “people person” and enjoys engaging with people as well as providing excellent customer service to the online community.</div><div><br></div><div><strong>FOR THIS POSITION:</strong></div><ul><li>Build relationships with FamilyLife’s online community on social platforms</li><li>Deploy social listening tools to monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts that may affect brand reputation</li><li>Publish content that meets the brand’s communication style</li><li>Engage with the online community and respond to comments and requests in a timely manner.</li><li>Monitor comments on posts and engage with them. “Like” all positive, helpful comments and respond to those that merit a response.</li><li>Use effective communication methods to increase followers to social media accounts.</li><li>Research trending topics, hashtags, and videos relating to FamilyLife brand</li><li>Assist with fostering new relationships with key influencers within the community</li><li>Monitor reviews of our Facebook page, and leave a comment for those that give us 5 stars.</li><li>Assist with creating content strategy to announce and educate the FamilyLife online community on new offerings</li><li>Monitor and provide feedback on engagement/conversation via social media channels to Social Media Manager</li><li>Assist with creating engaging content and videos for all social media platforms</li><li>Stay up-to-date with current FamilyLife blogs, podcast, event, products, etc</li><li>Stay up-to-date with the latest industry and digital trends</li><li>Facilitate and participate in online events to build community and boost brand awareness, events, or products</li></ul>

Community Manager

<div><strong>Gate Zero – Project Description</strong></div><div>We are producing Gate Zero – an open-world adventure game set in the fascinating time of Jesus’ life. The game, based in ancient Israel, will be an immersive and innovative way to discover and learn about the Bible’s history and its revolutionary message. We’re seeking a talented Senior Environment Artist to join our creative, animated, and driven team.<br><br><strong>The Role:</strong> As a Senior Environment Artist you are passionate about crafting beautiful realistic assets and bringing them together to build amazing worlds for our players to explore. You have an eye for scale, perspective and detail, and love to get stuck into research to ensure the accuracy of props, buildings and external environments.<br><br></div><div>As a Senior Artist you are passionate about your craft, and thrive on mentoring less experienced team members, giving constructive feedback through peer review sessions to enable their growth and development. To you, it’s the opportunity to work on something new and exciting, a project that piques your interest and pushes your boundaries. You’re the kind of person who understands the importance of collaboration and clear communication. You enjoy seeing your contribution to the bigger picture and relish the opportunity to share your knowledge with your peers and mentor junior members of your team.<br><br></div><div>As a Senior Environment Artist, you will play an integral part in building a brand new world for an exciting new IP, communicating the project’s vision through tone and style inspired by the project’s narrative and design.<br><br></div><div><strong>Job Overview:</strong> The Senior Environment Artist is responsible for creating, modeling, and texturing a variety of environmental settings for video games, films, and other 3D media projects. This position requires exceptional artistic ability and technical expertise in areas such as lighting, composition, and 3D modeling software.<br><br></div><div><strong>Responsibilities:</strong></div><ul><li>Create detailed 3D environmental models using programs such as Maya, Blender or 3DS Max</li><li>Texture models with realistic and stylized textures using Substance Painter or Photoshop</li><li>Collaborate with game designers and level designers to create cohesive and immersive environments</li><li>Implement assets into game engines such as Unreal Engine or Unity</li><li>Ensure that all assets meet the technical and artistic requirements of the project</li><li>Develop the environment in a modular way.</li><li>Optimize assets for performance and memory usage</li><li>Stay up-to-date with new technology and techniques in environment art</li></ul><div><br><strong>Required Skills:</strong></div><ul><li>5+ years of professional experience as an Environmental Artist</li><li>Experience with 3D modeling and texturing software such as Maya, 3DS Max, Substance Painter, or Photoshop</li><li>Ability to work collaboratively in a team environment</li><li>Strong creative and problem-solving skills</li><li>Understanding of game engines such as Unreal Engine or Unity</li><li>Excellent communication skills</li><li>Modeling</li><li>Creating Textures and applying them to the 3D models in a modular/reusable ways.</li><li>A great artistic eye. Knowing what “makes a scene”</li><li>A firm understanding of architectural elements, environments, and props</li><li>The ability to take a blockout from Level Designers and turn into a fully lit/crafted level</li><li>The ability to be detail-oriented, while also seeing the bigger picture</li><li>Excellent at problem-solving</li></ul><div><br><strong>Beneficial skills:</strong></div><ul><li>Shader Scripting (Visual)</li><li>Lighting</li><li>Lookdev</li><li>Sculpting</li><li>Matte painting</li></ul><div><br><strong>Technology we use</strong></div><ul><li>Unreal Engine</li><li>Blender</li><li>Autodesk Maya</li><li>Autodesk 3ds Max</li><li>Substance Painter</li><li>Substance Designer</li><li>ZBrush</li><li>Adobe Photoshop</li></ul><div><br><strong>What we offer</strong></div><ul><li>Creative and inspiring work environment. Be part of an international team with highly qualified and dedicated colleagues.</li><li>Varied, challenging and exciting work tasks</li><li>Influence in decision-making</li><li>Good opportunities for growth and development</li><li>Competitive employment conditions</li></ul><div><br><em>Please note that only candidates whose qualifications closely match the requirements of the position will be contacted for further consideration. We appreciate your understanding and interest in joining our team.</em></div>

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