<div>Are you looking for ways to use your IT expertise to live out your values/faith? Open Doors is hiring! The Application Specialist provides ownership from the IT perspective for one or more enterprise applications, playing a crucial role in advancing critical programs to support persecuted Christians. This role involves collaborating with stakeholders within ODUS to enhance system functionality, ensure data integrity, and provide insights through reporting and analytics to drive strategic decision-making. The position requires a strong background in business analysis, process development, and implementation.<br><br><strong>Salary</strong></div><div>$70,000 - $110,000 per year</div><div><br></div><div><strong>ESSENTIAL JOB DUTIES</strong></div><ul><li>Serve as the primary administrator for the Virtuous and RaiseDonors Donor Management System (CRM)</li><li>Manage user accounts, roles, and permissions within the CRM</li><li>Ensure data integrity and quality within the CRM</li><li>Perform regular data audits and cleansing activities</li><li>Manage data import/export processes and integrations with other systems</li><li>Provide first-line support for CRM users, troubleshooting issues as they arise</li><li>Develop and deliver training for new and existing users</li><li>Create and maintain user documentation and guides</li><li>Facilitate user group meetings to gather feedback and share best practices</li><li>Configure workflows, automation rules, and reporting tools</li><li>Design and generate regular and ad-hoc reports for various stakeholders</li><li>Analyze donor data to provide insights for fundraising strategies</li><li>Identify opportunities for process improvements using the CRM</li><li>Stay informed about product roadmaps and new features</li><li>Contribute to the long-term strategy for CRM utilization and development</li><li>Experience working remotely and on a team</li><li>Conduct in-depth business analysis to identify areas for improvement in CRM usage and related processes</li><li>Develop and implement new processes to enhance efficiency and effectiveness of CRM utilization</li><li>Collaborate with cross-functional teams to align CRM capabilities with business objectives</li><li>Lead process mapping and reengineering initiatives to optimize CRM-related workflows</li><li>Coordinate with internal teams and external vendors to ensure successful project delivery</li><li>Monitor project timelines, budgets, and resources to ensure optimal outcomes</li></ul><div><strong>&nbsp;</strong></div><div><strong>REQUIREMENTS</strong></div><ul><li>Alignment with the Christian faith and Biblical values</li><li>Agreement with Open Doors Statement of Faith and Core Values</li><li>Must agree to participate in the community of Open Doors, including staff meetings, devotions and team events</li><li>Must conduct themselves in a Christ-like manner, offering dignity, compassion and respect for others</li><li>5-7 years of experience in a customer-facing role involving user support and/or system administration</li><li>Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field preferred. &nbsp;</li><li>Demonstrated experience with solutions involving CRM, ERP or Marketing Automation</li><li>Strong background in business analysis and process improvement methodologies</li></ul><div><br></div><div>ADDITIONAL DETAILS</div><ul><li>We are willing to consider those with more senior qualifications that may warrant a title change to "Senior Application Specialist" if candidates are able to fulfill the duties of this job and make additional contributions.</li><li>We are happy to consider remote employment from anywhere in the U.S., with a slight preference for candidates residing in Colorado, Michigan, Florida, Arizona or California.</li></ul><div><br></div><div><strong>ABOUT</strong></div><div>Open Doors provides Bibles, emergency aid, food and shelter, job training, literacy classes, safe houses and other critical support to Christians living in the world's most difficult places. These programs support those who are harassed, kicked out of their communities, physically assaulted, unjustly imprisoned, raped and even killed as a result of their Christian faith. For more than 7 decades, we have also worked to strengthen churches to help them survive and continue to advance the Gospel in hostile regions. To learn more about our organization, we invite you to visit opendoorsus.org.&nbsp;</div>

Application Specialist

<div>Department</div><div><strong>Mustard Seed</strong></div><div>Employment Type</div><div><strong>FT</strong></div><div>Compensation</div><div><strong>$60,000-$80,000</strong></div><div><br><strong>Masterworks' Pregnancy Center Program</strong></div><div>The Masterworks Pregnancy Center Program helps pregnancy centers and clinics generate sustainable donor file and revenue growth. While our focus is on fundraising programs, our ultimate aim is to help pregnancy centers reach more women (and men), save more babies and provide opportunities for them to respond to the Gospel.</div><div><br></div><div>We are a dedicated team of professionals who care about our clients and each other. We are a team with unique experiences and roles striving to be a community with a culture of collaboration and innovation. Our goal is to inspire generosity among donors who share our clients’ passion to serve women (and men) facing unplanned pregnancies and provide the resources, information, and support to help them choose life.</div><div><br></div><div><strong>Representative summary</strong></div><div>The primary responsibility of the&nbsp; Business Development Representative is to identify, qualify and engage pregnancy center prospects to help them understand the value and benefits of the Pregnancy Center program and secure their commitment as a client.</div><div><br></div><div>Our pregnancy center clients’ fundraising experience ranges from very limited to more experienced. As a result, the&nbsp; Representative must be able to share and explain direct response fundraising principles to client prospects with limited experience while also being able to respond to client questions from experienced fundraisers.&nbsp;</div><div><br></div><div>Successful candidate is initiative-taking in generating and managing prospect leads, makes effective use of CRM tools to track status and project revenue, and creates a smooth transition for new clients to the Client Account team.</div><div><br></div><div><strong>Responsibilities</strong></div><ul><li>Understands the pregnancy center program and Client Account team support parameters and effectively communicates the program within those parameters</li><li>Understands the range of pregnancy center ministry services and common fundraising programs and how they relate to the pregnancy center program</li><li>Understands the pregnancy center environment including research on reasons and circumstances that women who have had abortions say they would choose life, abortion regulations, challenges to the authenticity of pregnancy centers and clinics and other relevant information</li><li>Proactively generates new leads based on established client qualification guidelines as well as managing leads generated through conferences and strategic relationships</li><li>Participates in pregnancy center national and local conferences</li><li>Provides input on lead generation programs related to what’s working and what’s not working to refine and improve the process and productivity</li><li>Effectively initiates and manages new client relationships from initial contact through the client contracting process</li><li>Consistently tracks client communications and relationship status through CRM tools</li><li>Provides forecasts on new client start dates and revenue projections&nbsp;</li><li>Understands new client onboarding processes and timelines and works closely with the Client Account team to set appropriate onboarding schedules to ensure new clients have a positive onboarding experience&nbsp;</li><li>Manages new client communications throughout the sales process including sending presentations decks, direct mail and email samples, sample contracts and statements of work and other materials</li><li>Briefs Client Account team about individual clients prior to the client onboarding call</li><li>Follow up with clients who have said no to participating in the program to understand their reasons. The follow up will identify prospects to proactively maintain relationships and program limitations to be considered as part of program development</li><li>Other responsibilities as assigned</li></ul><div><br><strong>Requirements (knowledge, skills, and abilities)</strong></div><ul><li>Initiative-taker who requires minimal supervision who also knows when to engage other team members&nbsp;</li><li>Effective at collaborating with cross functional team members&nbsp;</li><li>Identifies opportunities to improve processes and presentations</li><li>Effective at establishing rapport and trust with client prospects</li><li>Effective at engaging clients to understand their ministry, fundraising and how their ministry will benefit as a client</li><li>Effective communications skills including presentations, personal selling, and written skills</li><li>Effective at asking for and securing client commitments</li><li>Effectively uses technology including Word, Excel, Gmail, Google drive, Google Doc, Google sheets and CRM systems<br><br></li></ul><div><strong>Experience</strong></div><ul><li>2+ years of business development sales experience</li><li>3-5 years of non-profit direct response fundraising experience</li><li>Bachelor’s degree or equivalent experience, preferred</li><li>Experience with Microsoft (Word, Excel, and PowerPoint), Google Suite (Gmail, Google Docs, Google Sheets, and Google Slides), CRM systems, Zoom, Slack.&nbsp; Demonstrated proficiency a plus</li></ul>

Business Development Representative

<div>The YouVersion Product Manager is responsible for the current ideation and management of new product features and updates from conception to launch. This role will research new ideas, identify key user problems, and effectively prioritize product roadmaps using data, user feedback and input from stakeholders. This role will partner with design and engineering teams in exploring solutions to roadmap items by effectively building product requirements to solve key problems and improve the user experience. The YouVersion Product Manager will lead in the creation and monitoring of key product analytics. The Product Manager is responsible for digital products and delivering solutions that support the direction and efforts of their team to achieve outcomes that further Life.Church’s mission and reach people for Christ.</div><div><br></div><div>YouVersion was created by the local church in 2007 and remains a ministry of Life.Church today. At Life.Church, our mission is to lead people to become fully devoted followers of Christ. Our team is committed to reaching people worldwide through innovative technology. And YouVersion is one of the ways we get to do that. Life.Church is a multi-site Christian church meeting in the United States and globally at Life.Church Online.&nbsp;</div><div><br></div><div>We wholeheartedly believe a daily rhythm of seeking intimacy with God has the power to transform lives. That’s why YouVersion creates biblically-based experiences that encourage and challenge people to seek God. We hope everyone in our community is on an active journey to become who God made them to be, abiding in Him, and drawing closer every day.&nbsp;</div><div><br>What You'll Do</div><ul><li>Research new product ideas based on current market trends, analytics, and user feedback.</li><li>Lead in the brainstorming and development of innovative product ideas and solutions.</li><li>Develop and manage short-term and long-term product roadmaps.&nbsp;</li><li>Build detailed product requirements and user stories.</li><li>Define and monitor key performance indicators for areas of product ownership.</li><li>Monitor app reviews and user feedback.</li><li>Communicate roadmap progress and priorities to key stakeholders and leadership.</li></ul><div><br>Skills Needed to Succeed</div><ul><li>Ability to self-motivate, make independent decisions, and find innovative solutions.</li><li>Outstanding listening skills and the ability to take what was learned and create a vision to execute effectively.</li><li>Must exemplify a high level of user focus.</li><li>Excellent verbal, written, and interpersonal communication skills.</li><li>Ability to initiate the creative and critical thinking processes for oneself and the team.</li><li>Knowledge of the technical constraints of web and mobile development to inform and innovate design solutions.</li><li>Proficiency in current and relevant design, testing, and prototyping tools.</li><li>High School Diploma or GED.</li><li>3+ years of related work experience in product management, business analytics, or software portfolio management.</li></ul>

Product Manager 

<div><strong>Role purpose</strong>&nbsp;<br>The purpose of this role is to support the Director of Finance, Risk, and Governance with:</div><ol><li>Finance, specified fund management, donor reporting and due diligence projects.</li><li>Project lead on finance system changes and be a focal point on creation and implementation of a system which can effectively track our funding vs budgets and spending.</li><li>To support the fundraising and global enablement programmes, which includes the development of systems and processes that ensure clarity in budget allocation and related spend per project and per donor (effective budget management, grant management and stewardship).</li></ol><div><br><strong>Key deliverables<br></strong>• Overseeing projects relating to donors proposal and financial reporting<br>• Perform financial analyses to ensure that spending is aligned to budget and strategy<br>• Ensuring that our departmental and regional operational plans are supported by robust financial forecasts<br>• Ensuring that regional/departmental budgets and projects can be translated into attractive fundraising opportunities<br>• Setting up a robust system in place for effective tracking of incoming grants vs budgets and spending; ensuring spending is monitored against budgets to allow for efficient fundraising and accurate subsequent post grant reporting<br>• Ensuring that specified funds are allocated to the correct project and communicated to the relevant team on time<br>• Work closely with AI Financial Controller and Fund Development team to make specified funds are tracked, reconciled and allocated monthly<br>• Work closely with the AI Director of Finance and Financial Controller to improve operational budgeting and report tracking<br>• Provide financial information and support Fundraising Development team on fundraising proposal and managing Pipelines<br>• Performing due diligence on our spending and conduct research to evaluate impact across ministry<br>• Finance business partnering all Operational Heads of Departments and regions as required<br>• Take a leading role in finance and due diligence project system changes as delegated by the Director of Finance<br>• Play a leading role in the preparation, review and challenge of fundraising proposal costings and grant offerings<br>• Assisting departments in creating and managing forecasts and budgets for various projects<br>• Gathering and analysing data to identify areas for improvement and/or develop solutions to keep projects on budget and on time<br>• Implementing Finance and other system change management and ensuring stakeholders and teams are trained and adjusted to the new process<br>• Seek feedback from key stakeholders on key processes in Finance and other professional services areas for review and improvement<br>• Support the AI Director of Finance, Financial Controller &amp; other COG members on ad hock projects<br>• Participating in the delivery of strategic finance project activities, including the co-ordination and production of agenda packs for meetings and monitoring meeting outcomes<br><br><strong>Core behavioural competencies</strong> <br>• Adaptability. Ability and confidence to vary between being flexible and holding firm on a decision, depending on what the situation requires.<br>• Excellent multitaskers and good attention to detail<br>• Clear, concise report writing and verbal presentation skills – able to communicate effectively with all levels within the organisation and major donors<br>• Quickly and creatively solve problems, proactively overcoming any obstacles to the success of the project.<br><br><strong>Essential skills, experience &amp; knowledge</strong> <br>• Recognised senior accounting (ACCA, CIMA, ACA) or/and Business Analyst (BCS) qualification<br>• Experience managing Finance system transformation or implementation projects<br>• Combining strong knowledge of finance and accounting with project management experience,<br>• Excellent multitaskers and good attention to detail.<br>• Experience of project management in a finance environment<br>• High level of computer literacy with Excel, PowerPoint, and Word<br>• Clear, concise report writing and verbal presentation skills – able to communicate effectively with all levels within the organisation and major donors<br>• Work to tight timelines in a fast-pace work environment<br>• Quickly and creatively solve problems, proactively overcoming any obstacles to the success of the project.<br>• Good knowledge of both Project Management techniques and methodologies<br><br><strong>Desirable skills, experience &amp; knowledge</strong>&nbsp;<br>• Charity Sector experience is highly desirable<br>• A strong resonance with the ethos and aims of the HTB Group</div>

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