<div><strong>Get Involved!</strong></div><div>Samaritan's Purse is seeking a<strong> Jr. Network Engineer</strong> to join our IT team <strong>in Boone, N.C. </strong>&nbsp;You can be helping the ministry in all things Network Engineering related every day!&nbsp; As a <strong>Jr</strong>. <strong>Network Engineer,</strong> you will be developing methods and tools to be used to test and implement new LAN/WAN equipment, and responsible for the installation and support of network hardware and software services.&nbsp; Bring your Networking knowledge to help support a mission critical Network team.&nbsp; Come and use your gifts daily to advance the Gospel!<br><br></div><div><strong>A day in the life of a Jr. Network Engineer:<br></strong><br></div><div>At Samaritans Purse, the Gospel really is the center of all we do!&nbsp; We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.&nbsp;<br><br></div><div>In the role of <strong>Jr. Network Engineer </strong>you will have the opportunity to:</div><ul><li>Help support integrity of network services such as e-mail, Internet, VPN, and\or telephone service under general direction of senior staff.&nbsp;</li><li>Maintain support for back-end services required by ministry applications at all layers (1-7) of OSI models.&nbsp;</li><li>Provide first tier Networking support, ticket resolution, and various assignments for Network Team members.&nbsp;</li><li>Enhance communication between Global IT Service Desk and Global Infrastructure Teams.&nbsp;</li><li>Install and support network hardware and software service under direction of senior staff.&nbsp;</li><li>Configure, install, and troubleshoot desktop and server hardware and related operating system software.&nbsp;</li><li>Develop and maintain effective network and systems documentation.&nbsp;</li><li>Configure network devices for new deployments per direction of senior staff, configure replacement network devices from backup configuration files.</li><li>Available to provide on-call support as needed by management to fulfill the department Service Level Agreement and Internal Operating Procedures</li></ul><div><br></div><div><strong>Qualifications &amp; Experience:</strong></div><ul><li>Bachelor's degree and 1-2 years of related experience and/or training; or equivalent combination of education and experience.&nbsp;</li><li>General knowledge of LAN/WAN solutions.</li><li>General knowledge of network routers and switches including Cisco, Juniper or similar products.</li><li>Twelve credit hours of college-level Biblical studies preferred but not required</li></ul><div><br><strong>Job Location: </strong>&nbsp;Boone, N.C</div><div><strong>Type:&nbsp; </strong>Full-Time</div><div><strong>Language Requirement:&nbsp; </strong>Fluency in English (required)<br><br></div><div><strong>Benefits:</strong></div><ul><li>On-site Medical Clinic (staff and dependents)&nbsp;</li><li>Medical, prescription, dental &amp; vision insurance</li><li>Flexible Spending Account (FSA)</li><li>Long-term and Short-term disability insurance</li><li>Paid Family Medical Leave&nbsp;</li><li>Term Life Insurance</li><li>401(k) retirement savings plan</li><li>10 paid holidays</li><li>12 vacation/personal days</li><li>10 sick days</li></ul><div><br><strong>Samaritan's Purse Mission Statement:</strong></div><div>Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.</div>

Junior Network Engineer

<div><strong>FLOW FAM - OVERFLOW EVERYWHERE</strong></div><div><em>We endearingly call our team Flow Fam. Launching in 2020, we are a remote hybrid team with major hubs in Silicon Valley, California &amp; Birmingham, Alabama.</em></div><div><br><strong>JOB DESCRIPTION</strong></div><div>Overflow is hiring a Fullstack Engineer to help execute the product roadmap for our Nonprofit Dashboard and Donor Flows products. Your primary objective will be build end to end experiences that enable nonprofits to facilitate and manage their cash, stock and crypto donations. You will be responsible for working and collaborating closely with other engineers, product and design leads, and cross- functional partners to ensure that your features are delivered on time and bug free.</div><div><br><strong>REPORTS TO</strong></div><div>Senior Engineering Manager: Sachin Kanetkar</div><div><br><strong>RESPONSIBILITIES</strong></div><ul><li>Build beautiful donation and donation management experiences along with the APIs that power these experiences.</li><li>Collaborate with product and design leads to scope out feature feasibility and timelines.</li><li>Ensure our UI components and libraries are reliable, secure, extensible, and accessible.</li><li>Implement security and data protection solutions to ensure Personal Identifying Information remains safe and secure.</li><li>Build infrastructure to handle the full donation lifecycle for hundreds of nonprofits, churches, and charities.</li><li>Develop testing strategies, write unit/functional tests and take ownership of the QA cycle to ensure high code quality.</li><li>Articulate a long term vision for maintaining and scaling our systems and the teams running them.</li><li>Become an expert in Overflowʼs product, occasionally working with our nonprofit partners and sales team to understand features or customization requirements</li></ul><div><br><strong>NON NEGOTIABLE QUALIFICATIONS</strong></div><ul><li>Be available for meetings from 9a-6p PST Monday-Friday</li><li>1 business day responsiveness to slack &amp; email</li><li>Alignment to Overflowʼs mission to Inspire The World to Give founded on Christian Proverbs 11:24 “The world of the generous gets larger &amp; larger.ˮ</li><li>Agreement with Overflow Values which inspires Overflow Company Culture Willingness to travel &amp; participate in in person gatherings</li><li>Commitment to serving the evangelical Christian church space, along side wider 501(c)3 non profit space</li></ul><div><br><strong>DESIRED TECHNICAL SKILLS &amp; APTITUDES</strong></div><ul><li>3 years of industry experience as a Fullstack Engineer.</li><li>You are proficient in TypeScript and have deep experience building end to end features with React, NextJs, NodeJs, Express and other JavaScript frameworks</li><li>You have experience designing and implementing data models with both NoSQL and SQL like databases.</li><li>You have strong knowledge of the design principles that underpin scalable and user-friendly web applications.</li><li>You have integrated applications with payment providers like Stripe, Paypal, and Clover.</li><li>You have built or managed user authentication and authorization between multiple systems, servers, and environments.</li><li>You have experience building, deploying and scaling applications with Docker on AWS, Vercel, or other cloud providers.</li><li>You have a thorough understanding of the software development lifecycle, from design and implementation to testing and deployment.</li><li>You have excellent communication skills to clearly articulate design decisions, alternatives, and trade-offs.</li></ul><div><br><strong>OFFER LETTER COMPENSATION PACKAGE</strong></div><div><strong>BASE SALARY</strong></div><div><em>Payable on a bi-monthly basis &amp; subject to all withholdings &amp; deductions as required by law</em></div><div><br><strong>BENEFITS OFFERING</strong></div><ul><li>Medical Health Plan</li><li>Dental Care Plan</li><li>120 hours paid time off PTO earned on an accrual basis Company-paid holidays</li><li>Dependent Care FSA DCFSA</li><li>Paid parental leave plans</li><li>Generosity Fund</li><li>Disney Park Experience</li><li>401(k) Plan</li><li>IRL Gatherings</li><li>Mental Health Stipend</li></ul><div><br><strong>EQUITY GRANT</strong></div><div><em>Subject to approval by Board of Directors, 4 year vest, 1 year cliff</em></div><div><br><em>*These details are for information purposes and are subject to any company policy or plan changes</em></div>

Fullstack Engineer - Hybrid

<div><strong>The Most Powerful Giving Platform On The Planet.</strong>&nbsp;</div><div>Overflow is the philanthropy platform for today-pairing modern technology with an uncomplicated approach to giving. We are a Series A startup founded in Silicon Valley with an audacious mission to inspire the world to give. We are backed by top-tier VC firms (Uncork, Craft &amp; Village Global) and strategic angels &amp; leaders within organizations like Hubspot, Golden State Warriors, Carta, Lyft, Stripe, &amp; Venmo.&nbsp;</div><div><br>We are addressing a $450B philanthropic market ripe for disruption. Overflow is a B2B SaaS company that unlocks net-new donations for nonprofits solving some of the most pressing problems we face as a civilization. We are working to make generosity frictionless across all asset classes and we are starting with stocks. Some of the top nonprofits in the world trust us and we are positioned to lead the market as a top payments provider. Learn more about why we started this company. &nbsp;</div><div><br><strong>FOUNDING PRINCIPLES</strong>&nbsp;</div><div>Overflow was founded on the Ancient Christian <strong><em>Proverb 11:24 “The world of the generous gets large and larger.”</em></strong> It is teachings similar to this that guides, empowers, and directs our executive leadership team.<br><br><strong>FLOW FAM - OVERFLOW EVERYWHERE</strong>&nbsp;</div><div><em>We endearingly call our team Flow Fam. Launching in 2020, we are a remote hybrid team with major hubs in Silicon Valley, California &amp; Birmingham, Alabama.</em>&nbsp;</div><div><br><em>Moving forward, our hiring focus will be the </em><strong><em>San Francisco - Bay Area</em></strong><em> as we expand our Headquarters and cultivate an in office work culture. Candidates’ willingness to relocate for this role is highly valued.</em> &nbsp;</div><div><br><strong>JOB DESCRIPTION</strong>&nbsp;</div><div>Overflow is hiring a Senior Backend Engineer to help execute the product roadmap for our Nonprofit Dashboard and Donor Flows products. Your primary objective will be developing backend services that enable nonprofits to facilitate and manage their cash, stock and crypto donations. You will be responsible for working and collaborating closely with other engineers, product and design leads, and cross-functional partners to ensure that your features are delivered on time and bug free.&nbsp;</div><div><br><strong>REPORTS TO</strong>&nbsp;</div><div>Senior Software Engineer - Sachin Kanetkar<br><br><strong>RESPONSIBILITIES</strong>&nbsp;</div><ul><li>Design and create APIs that power our donation and donation management experiences.</li><li>Build infrastructure to handle the full donation lifecycle for hundreds of nonprofits, churches, and charities.</li><li>Improve our Observability so the engineering team can easily understand the behavior and performance of our services in production environments.</li><li>Implement security and data protection solutions to ensure Personal Identifying Information remains safe and secure.</li><li>Develop testing strategies, write unit/functional tests and take ownership of the QA cycle to ensure high code quality.</li><li>Articulate a long term vision for maintaining and scaling our backend systems and the teams running them.</li><li>Become an expert in Overflow’s product, occasionally working with our nonprofit partners and sales team to understand features or customization requirements</li></ul><div>&nbsp;<br><strong>NON NEGOTIABLE QUALIFICATIONS</strong></div><ul><li>Be available for meetings from 9a-6p PST Monday-Friday</li><li>1 business day responsiveness to slack &amp; email</li><li>Alignment to Overflow’s mission to Inspire The World to Give founded on Christian Proverbs 11:24 “The world of the generous gets larger &amp; larger.”</li><li>Agreement with Overflow Values which inspires Overflow Company Culture</li><li>Willingness to travel &amp; participate in in person gatherings</li><li>Commitment to serving the evangelical Christian church space, along side wider 501(c)3 non profit space</li></ul><div><br><strong>DESIRED TECHNICAL SKILLS &amp; APTITUDES</strong></div><ul><li>4+ years of industry experience as a Backend Engineer.</li><li>You have experience designing and implementing data models with both NoSQL and SQL like databases.</li><li>You are proficient in TypeScript and have deep experience building modular APIs and services with NodeJS, Express and other server side frameworks.</li><li>You have strong knowledge of design principles and architecture tradeoffs behind scalable applications.</li><li>You have integrated applications with payment providers like Stripe, Paypal, and Clover.</li><li>You have built or managed user authentication and authorization between multiple systems, servers, and environments.</li><li>You have experience building, deploying and scaling applications with Docker on AWS or other cloud providers.</li><li>You have a thorough understanding of the software development lifecycle, from design and implementation to testing and deployment.</li><li>You have excellent communication skills to clearly articulate design decisions, alternatives, and trade-offs.</li></ul><div><br><strong>TECH STACK</strong></div><ul><li>General Team&nbsp;<ul><li>Slack</li><li>Google Suite</li><li>Notion</li><li>Zoom</li><li>Canva</li><li>Pitch<br><br></li></ul></li><li>Engineering&nbsp;<ul><li>Figma</li><li>GitLab</li><li>MongoDB</li><li>Amazon Web Services</li></ul></li></ul><div><br><strong>BENEFITS OFFERING</strong>&nbsp;</div><div>*<em>These details are for information purposes and are subject to any company policy or plan changes</em>&nbsp;</div><blockquote><ul><li>Medical Health Plan 🏥</li><li>Dental Care Plan 🦷</li><li>120 hours paid time off (PTO) earned on an accrual basis 🏖️</li><li>Company-paid holidays 🎄 🎇 ✝️</li><li>Dependent Care FSA (DCFSA) 👪🏼</li><li>Paid parental leave plans 👩🏼‍🍼👨🏽‍🍼</li><li>Generosity Fund 🎁</li><li>Disney Park Experience 🐭 🏰</li><li>401(k) Plan</li><li>IRL Gatherings</li><li>Mental Health Stipend</li></ul></blockquote>

Senior Software Engineer - Backend

<div><strong>Work. Serve. Thrive.<br></strong><br></div><div>Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.<br><br></div><div>Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.<br><br>Learn more about Feeding America here.<br><br>This position is based out of Feeding America’s Chicago office location. At Feeding America, we believe in offering a flexible work environment. Employees can be in the office an average of 2 days a week (when not travelling for work) and work from home on other days. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.</div><div><strong><br>The Opportunity</strong><br>The Program Manager will define, plan, execute, and manage rollout of various technology projects and initiatives according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. Projects and initiatives may include new systems development, technical training and/or product training, as well as innovating and improving existing internal systems and processes. Facilitate knowledge transfer through various means, including formal training sessions, documentation development, and overall information organization throughout FANO and our partner network. Provide consulting and operational services to various internal departments to assist teams in meeting defined business goals. Act as a system administrator to many of the tools and applications used by FANO and our partners.<br><br><strong>Compensation</strong><br>Here at Feeding America national organization, equity is central to our mission and is an integral part of our compensation policies and structures. Historically, systemic racism and sexism in all aspects of our society, including compensation practices, has led to pay inequities that negatively impact people of color, women, and especially women of color. These practices include basing salary offers on previous compensation and negotiating salary offers. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. The salary range listed below represents the starting to mid-point salaries for positions and comparable roles at this level at our organization and candidates should expect to be offered a salary near the starting point of the range that is listed on the job posting. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions. <br><br><strong>Salary Range: $109,000 to $114,000 Based on Experience<br><br>Responsibilities:</strong></div><div><strong>Project Management and Process Development</strong></div><ul><li>Define project scope, objectives and deliverables that support business goals in collaboration with senior management and stakeholders while building and growing business relationships vital to the success of the project.</li><li>Direct and manage project development from beginning to end (develop project plans and associated communication documents, delegate tasks and responsibilities, identify and resolve issues within the project / manage project dependencies, track project milestones and deliverables, deliver progress reports, manage changes in project scope, determine and assess need for additional resources).</li><li>Define and document key processes to effectively manage applications and systems; identify and define enhancements to existing systems as well as gaps between existing processes and systems and define requirements to align the two.</li></ul><div><br><strong>System Administration and Management</strong></div><ul><li>Serve as business owner for various collaboration applications and tools, including SharePoint Online, Yammer, Stream on SharePoint, OneDrive for Business, and Cisco Webex.</li><li>Administer and manage Feeding America’s SharePoint Online presence including apps integrated with SharePoint with the goal of continually improving end-user experience and provide support to site owners as needed; chair governance committee to help define and drive policies, approve navigation / taxonomy changes and site creation, and act as overall subject matter expert (SME). Perform search maintenance and optimization for SharePoint Online, including spotlighting key content and developing synonym lists based on usage/search data.</li><li>Assist with facilitating and maintaining Feeding America’s Yammer community, including defining and documenting processes regarding how content will be created, maintained, and improved, as well as documenting roles and responsibilities.</li><li>Manage master food bank data for member network and other partners in central CRM tool including process documentation illustrating how data interacts with other systems.</li><li>Manage account creation processes and inputs into Microsoft Entra ID for new food bank and partner accounts; conduct periodic audits of existing accounts via Azure Account Reviews.</li><li>Act as SME for all Microsoft 365 apps and provide technical support as needed to FANO staff to assist with understanding and utilization of these resources.</li></ul><div><br><strong>Technical Training and Documentation</strong></div><ul><li>Develop and maintain Technology new hire program to introduce new employees to common technology tools and applications.</li><li>Develop resources to facilitate ongoing training of new systems and functionality and manage deployment and maintenance of resources in SharePoint Online. This may include “How To” documentation, quick reference guides, videos, and FAQs; coordinate and present training to staff.</li><li>Facilitate communications with employees by contributing content to FANO Connection, including FAQs and new features regarding Technology-supported collaboration tools. Continually create effective communications around technical topics and publish content as announcements to share updates or action required items that impact Technology-supported collaboration tools.</li></ul><div><br><strong>Required Technical Competencies and Experience</strong>&nbsp;</div><ul><li>5+ years Business Analyst/Project Management experience, with specific experience in defining system design requirements and administering web-based applications as well as managing all aspects of process development and execution.</li><li>Responsible and motivated individual with an excellent work ethic.</li><li>Excellent written, verbal, and interpersonal skills with strong attention to detail.</li><li>Outstanding organizational and time management skills.</li><li>Experience with web-based applications, including administration, content management and reporting.</li><li>Technically competent with various software programs and tools, including Microsoft 365 Suite (such as SharePoint Online, Yammer, Stream on SharePoint, Power Automate, and Microsoft Forms), collaboration platforms (such as Cisco Webex and Microsoft Teams), project management software, CRM systems (such as Salesforce), and ITIL platforms (such as ServiceNow).</li></ul><div><strong><br>Foundational Requirements:</strong></div><ul><li><em>Mission Focused</em> – Demonstrates a commitment to Feeding America’s mission through work and action. Is committed to people keep people facing hunger at the center of our work and strives to translate this commitment into action on a daily basis. Willing to advocate for people facing hunger and serve as an ambassador for Feeding America inside and outside of work.</li><li><em>Embraces Equity, Diversity and Inclusion</em> – Demonstrates a personal commitment to valuing different background and life experiences through word and action. Takes personal actions to build an inclusive culture that ensures everyone can fully contribute based on their unique talents, skills and perspectives and feels welcomed and valued. Commits to driving equitable solutions to address root cause issues by incorporating an equity framework in their daily work.&nbsp; Committed to continuous personal EDI development.</li></ul><div><strong><br>Required Leadership Competencies:</strong></div><ul><li><em>Communicates Effectively: </em>Conveys clear and effective messages using verbal and written communication within individual, small group, and formal presentation settings. Communicates project/operating priorities and updates to key stakeholder audiences that may include staff, network food bank members, donors, and other groups. Responds positively to requests to share information while maintaining confidentiality of sensitive content. Adjusts message and content based on feedback provided.&nbsp;</li><li><em>Establishes Vision and Crafts Strategy:</em> Develops strategic initiatives and creates a supporting portfolio of projects aligned to department strategy and operating goals. Partners with leaders in other departments to identify strategies for breaking down long-term barriers to achieving critical organizational goals.</li><li><em>Leverages Functional Expertise: </em>Uses advanced functional knowledge to shape decisions and plans. Takes initiative to stay current and apply knowledge of own field, including to improve processes, practices, and policies. Regularly offers to share functional expertise with others to help them succeed.</li><li><em>Inspires, Motivates, and Influences Others:</em> Shows passion for our mission in a way that energizes and engages others to personally do more toward ending hunger. Finds creative ways to engage and excite staff, food bank members donors, and other key stakeholders to act upon our mission to end hunger. Sincerely thanks people at all levels of the organization for their contributions and provides them with specific feedback about good work. Garners support and influences others by adapting approach and messages aligned to audiences' concerns.</li><li><em>Continuously Improves</em>: Pursues opportunities to identify new ideas, scan for best practices, share learnings, and drive continuous improvement. Analyzes current practices, policies, and procedures to find areas for improvement and apply best practices. Reinforces a data-driven, learning, and innovation-focused mindset across the organization through persistent inquiry for and sharing of external practices. Gives others latitude to test new ideas and learn from the experience.&nbsp;</li></ul>

Program Manager, Technology Operations

<div><strong>The salary range for this role is $97,000 - $139,000 &nbsp;<br></strong><br></div><div><strong>Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 15% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.</strong></div><div><br><strong>States we employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. In order for your candidacy to be considered, you must have established residency in one of these states or being willing to relocate. If you live within 50 miles of either the Melbourne, FL or Colorado Springs, CO office, you would be expected to work onsite 3 days per week.</strong></div><div><br><strong>The Mission</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Job</strong></div><div>The Senior Network Engineer provides day-to-day hands-on support to the network infrastructure, servers, virtualized environment, applications, and mobile devices. Responsibilities include the support of LAN/WAN operations between multiple sites and local site break/fix, software/hardware upgrades, patch management and application installs, and user support/training. This role interfaces directly with internal customers and various departments, troubleshooting user issues to resolution. This role requires extensive, sometimes 24-7 customer interaction, and timely responsiveness to issues and questions. This role may direct the responsibilities and help prioritize the duties of the Tier I level Help Desk support team. Strong Cisco skills are required.</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Establishes networking environment by designing network configuration, directing system installation, and defining, documenting, and enforcing system standards</li><li>Maintains a Cisco-centric network environment</li><li>Configures and installs various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)</li><li>Monitors, troubleshoots, and escalates issues – particularly WAN/LAN connections -&nbsp; to the appropriate vendor</li><li>Maximizes network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization</li><li>Secures network system by establishing and enforcing policies, defining and monitoring access</li><li>Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.</li><li>Maintains organization’s current VMWare environment</li><li>Maintains and monitors Dell Storage arrays</li><li>Maintains, monitors, and tests VMware Recover Point disaster recovery</li><li>Executes annual testing of Disaster Recovery</li><li>Serves as lead technical advisor on disaster recovery planning and testing</li><li>Reports on network operational status</li><li>Contributes to the exercise and expression of Christian Care Ministry’s Christian beliefs</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Knowledge of troubleshooting network procedures and best practices</li><li>Experience with network challenges associated with systems integration, including COTS integration, capacity analysis, and system architecture design</li><li>Has demonstrated experience in the use of network analysis tools</li><li>Experience with data center networking and networking technologies</li><li>Experience managing internal or client-facing projects to completion and troubleshooting clients’ technical issues</li><li>Detail-oriented, task-driven, with excellent communication skills</li><li>Excellent network analysis fundamentals and robust troubleshooting skills</li><li>Strong verbal and written communication skills</li><li>Ability to engage users in a professional manner and present technical concepts plainly to semi-technical customers</li><li>Desires to learn new technologies and apply them to customer use cases</li><li>Must be willing and able to work during and after-hours maintenance windows, which could include weekend and weekday after-hours work</li><li>Must be willing to work with other engineers and collaborate effectively with them</li><li>Must have experience with Cisco Firepower Threat Defense (FTD) and strong Command-Line Interface (CLI) skills</li><li>Willingness to work with alternative vendors outside of Cisco products</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Manages ambiguity - Operating effectively, even when things are not certain or the way forward is not clear</li><li>Collaborates - Building partnerships and working collaboratively with others to meet shared objectives</li><li>Decision quality - Making good and timely decisions that keep the organization moving forward</li><li>Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals</li><li>Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Bachelor’s degree in an Information Technology-related field with 1-3 years’ experience OR 5-7 years’ experience in an IT environment for non-degreed applicants <em>required</em></li><li>Active CCNA, CCNP, or CCIE<em> strongly preferred</em></li><li>VMware Certified Professional <em>preferred</em></li></ul><div><br><strong>Supervisory Responsibilities</strong></div><ul><li>This job has no supervisory responsibilities, however this role may direct the responsibilities and help prioritize the duties of the Tier I level Help Desk support team</li></ul><div><br><strong>Travel</strong></div><ul><li>Travel to CCM sites may be required on occasion</li></ul><div><br><strong>Incentives &amp; Benefits</strong></div><div>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.</div><div>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:</div><ul><li>Medical</li><li>Health Savings Account</li><li>Employer Paid Life Insurance and Long-term Disability Insurance</li><li>Dental</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match</li><li>Paid-time off – accrued bi-weekly</li><li>Wellness plan</li><li>Employee Assistance Program</li><li>Anniversary Awards Program</li><li>Birthday Awards</li></ul>

CHRISTIAN CISCOJOBS