<div><strong>The Role</strong></div><div>This role reports to Dan Reed, the Partner, Capital at Praxis. As Director, Community Systems, you will lead a senior strategic role responsible for building and stewarding the systems, data infrastructure, and communications workflows that power Praxis's community at scale. This is not a traditional “operations” role — it is a community architecture role, designed for someone who understands that a healthy ecosystem requires healthy systems.</div><div><br>Praxis cultivates a dense, global network of founders, funders, venture builders, thinkers, and creatives. The Director, Community Systems is responsible for owning the systems and tools that underpin the community’s ability to connect and work on shared projects together, while building the workflows that allow Praxis to be effective and efficient to this end.</div><div><br>The role also owns Praxis’s communications infrastructure, including the systems and tools that ensure the right messages reach the core community at the right time, across relational outreach, personalized invitations, and custom digests. As an organization that is deeply engaged in building, prototyping, and integrating AI-powered solutions, this role will be a key driver of intelligent approaches across community and communications workflows.</div><div><br><strong>The Kind of Person Who Thrives in This Role</strong></div><div><strong>Sees data as relationships</strong></div><div>You understand that data systems are only as good as the human intelligence behind it. You bring genuine curiosity to understanding who is in the community, what they’re working on, and how Praxis can be supportive to their work — and you build systems that make that knowledge accessible and evolving.</div><div><strong>Finds joy in discovering what emerges from complexity</strong></div><div>You get real satisfaction from taking a tangled workflow or a messy database and transforming it into something architecturally beautiful. You can’t help but geek out over an elegant Airtable automation, a precisely segmented communications list, or a perfectly designed introduction framework.</div><div><strong>Thinks in systems, not just tasks</strong></div><div>You naturally see connections between different parts of the organization. When you solve a problem you’re always asking: “should this solution be made repeatable and if so, how?”</div><div><strong>Values being a multiplier</strong></div><div>You understand that your role exists to amplify others’ effectiveness. The best days are when your behind-the-scenes infrastructure allows program teams to seamlessly make a high-impact introduction, send a perfectly timed email, or track a community member from first touchpoint to funded venture.</div><div><strong>Communicates with patience and clarity</strong></div><div>You can explain technical concepts to non-technical people without making them feel foolish. You write clear documentation and enjoy acting as a coach or teacher when rolling out new systems.</div><div><strong>Thinks like a detective</strong></div><div>When something breaks or a community member falls through the cracks, you’re curious rather than frustrated. You enjoy troubleshooting, investigating root causes, and finding elegant solutions that prevent the same gap from appearing twice.</div><div><br><strong>Key Areas of Responsibility</strong></div><div><strong>Community Systems &amp; Data Infrastructure (50%)</strong></div><div><strong>Community Data Architecture &amp; System</strong></div><ul><li>Own and continuously evolve Praxis’s database (Airtable) as the authoritative system of record for community relationships, capturing relationship depth, engagement history, and possible contributions</li><li>Conduct ongoing internal research to identify pain points in community workflows and build project plans for improvements</li><li>Ensure data hygiene across tools and cross-team usability, building toward a shared organizational view of the community</li><li>Identify and oversee technical contractors as needed for system improvements</li></ul><div><br><strong>Engagement Workflow &amp; Community Health</strong></div><ul><li>Design and operate inbound community cultivation workflows — how new members are captured and drawn into formation and activation pathways</li><li>Build and manage engagement cadences that keep the community warm, informed, and connected between major touchpoints</li><li>Develop community health dashboards that give leadership visibility into relationship depth, engagement levels, and ecosystem activity</li><li>Identify and implement AI-driven automation in community workflows; train team members on AI-enabled tools (Claude, Granola, Perplexity)</li></ul><div><br></div><h3><strong>Communications Systems &amp; Infrastructure (25%)</strong></h3><div><strong>Communications Tooling &amp; Infrastructure</strong></div><ul><li>Own and optimize the communications stack — including MixMax and email sequencing tools — enabling consistent, personalized outreach</li><li>Build and maintain segmentation logic and contact management workflows ensuring the right messages reach the right members</li><li>Develop and maintain templates, sequences, and cadences for recurring communications in partnership with initiative leaders</li><li>Monitor integrations between communications tools and the CRM, ensuring outreach activity informs community intelligence</li></ul><div><strong>AI-Powered Communications Workflows</strong></div><ul><li>Identify and implement AI-driven workflows that accelerate communications production — from drafting to personalization to segmentation</li><li>Train team members on AI-enabled tools, reducing administrative friction across program and community teams</li><li>Research and evaluate new communications technologies aligned with organizational budget and mission</li></ul><div><br></div><h3><strong>Project Production &amp; Outcome Facilitation (25%)</strong></h3><div><strong>Connection &amp; Introduction Infrastructure</strong></div><ul><li>Build and operate systems that surface community needs — capital, talent, expertise, design sessions, etc.</li><li>Develop frameworks for how Praxis facilitates high-quality, timely introductions across founders, funders, and builders</li><li>Maintain visibility into active projects and ventures, enabling proactive rather than reactive support</li></ul><div><strong>Outcome Tracking &amp; Ecosystem Reporting</strong></div><ul><li>Build and maintain reporting infrastructure tracking project outcomes, ecosystem activity, and community impact</li><li>Partner with Development Operations on the intersection of community data and fundraising intelligence</li><li>Develop dashboards and reporting rhythms giving leadership a clear picture of ecosystem health and return on community investment</li><li>Serve as systems partner to the Directors of Experiences and Engagement, ensuring event and program data flows into shared community systems</li></ul><div><strong>Critical Near Term Projects</strong></div><ul><li>Immersion in our existing data structures and workflows across all tools and platforms, developing a clear and documented understanding of how information flows through the organization.</li><li>Assess workflows to identify quick-win opportunities for efficiency gains, and translate findings into actionable solutions</li><li>Design and implement improved workflows for how we manage, and deliver communications to our community, including clearer processes, ownership, and tooling.</li></ul><div><strong>Expected Competencies for the Role</strong></div><ul><li>7+ years in technology, operations, or ecosystem development, ideally in a network-centric organization where relationship capital is central to outcomes (philanthropy, venture capital, or impact-oriented ventures)</li><li>Deep expertise designing and maintaining complex databases, including automations, interface design, and data architecture</li><li>Demonstrated experience building communications infrastructure at scale</li><li>Skillfully and comfortably use the Praxis set of digital tools, including Google Suite, Airtable, Slack, Asana, MixMax, Notion, and Dropbox</li><li>Systems thinking mindset with the ability to design workflows that are elegant and resilient</li><li>Experience with building AI-embedded tools from the ground up</li><li>Strong written and verbal communication skills with a service orientation toward internal stakeholders</li><li>Ability to balance multiple priorities across community, communications, and project production</li></ul><div><br><strong>What Success Looks Like</strong></div><div>Success in this role is measured by your ability to be the connective tissue of the Praxis community by reducing friction so dramatically that program teams can focus entirely on mission-critical work while the community feels genuinely known, cared for, and connected. Concretely, you’ll know you’re succeeding when:</div><ul><li>Praxis has a data system that is genuinely trusted as the organizational source of truth for community relationships, with high adoption and clean data across all three initiatives</li><li>Community engagement cadences are running consistently and measurably improving relationship depth and member activation</li><li>The introductions and connections Praxis facilitates are faster, more targeted, and more impactful, with outcomes tracked and visible to leadership</li><li>Communications infrastructure allows program teams to reach the right community members with personalized, timely messages without burdening recipients with communications overload</li><li>AI-powered workflows have demonstrably reduced overhead and increased velocity across community and communications work</li></ul><div><br><strong>Additional Details</strong></div><div><strong>Location:</strong> New York City, NY (Manhattan HQ preferred); remote considered</div><div><strong>Travel:</strong></div><ul><li>15–25 days/year including team meetings and events</li><li>Quarterly team meetings at NYC HQ</li><li>Annual Summit in Napa Valley, CA</li><li>Potentially 1–2 other Praxis events throughout the year</li><li>All travel expenses covered by Praxis</li></ul><div><strong>Reports to:</strong> Partner, Capital</div><div><br><strong>Compensation</strong></div><ul><li>Range: $115,000–$140,000 based on experience and location (HQ-based candidates are paid more).<ul><li>For all Praxis roles, we are open to candidates who are ‘outside of range’. That is to say, growth-minded applicants at an earlier stage of career and comp, or candidates with experience above the highest end of the job description and compensation range, are welcome &amp; encouraged to apply.</li></ul></li><li>Comprehensive benefits including fully paid health insurance for families</li><li>5% matching 401k</li><li>Flexible vacation policy</li></ul><div><br><strong>Cultural Alignment</strong></div><div>Praxis finds its theological identity most clearly stated in the Lausanne Covenant (1974) and the Cape Town Commitment (2010). All Praxis staff and program participants are asked to affirm The Apostles’ Creed as a statement of their own beliefs. The ideal candidate will demonstrate alignment with the above, as well as our mission to advance redemptive entrepreneurship. We’re seeking a leader who combines operational excellence with a spirit of humility and service, contributing to our vision of building an organization that embodies redemptive principles in all aspects of its work and culture, which includes shared rhythms such as daily team prayer and a company-wide weekly Sabbath, as detailed in our Rule of Life for Redemptive Entrepreneurs (rule.praxislabs.org).</div><div>Praxis is an equal opportunity employer committed to building a diverse and inclusive team. We believe that the work of awakening redemptive imagination is strongest when it draws from the full breadth of God’s people.</div><div><br><strong>About Praxis</strong></div><div>Praxis began in 2011 with a desire to support and equip Christian entrepreneurs and has grown steadily into a 25+ person, NY-centric team advancing the redemptive quests of founders, funders, and innovators motivated by their faith to address the major issues of our time. As a $12M+/year nonprofit with ambitious growth plans, we're expanding our venture-building work globally, organizing around the major issues of our time, and building media and more to activate the redemptive potential of Christians around the world. We see our team as the first carriers of the mission, building an organization that is great to work at, excellent in its craft, and redemptive in its finances as well as its programs.</div>

Director, Community Systems

<div><strong>Opportunity Description</strong><br>Are you committed to the development of clean, well documented and tested software solutions that can meet the demanding requirements of a fast growing company?</div><div><br></div><div>If so, we're currently looking for a software developer to join our team. In this role, you'll help develop, deploy, and maintain the software and infrastructure used by thousands of Catholic parishes, dioceses, schools, and ministries.<br><br></div><div><strong>What You'll Be Doing</strong></div><div><br></div><div><strong>Key responsibilities for this role:</strong></div><ul><li>Build services and APIs that enable the functionality required for both new and existing eCatholic products</li><li>Collaborate with team members to develop software solutions</li><li>Help refine and enforce coding standards and policies</li><li>Participate in weekly developer and company meetings</li><li>Conduct ongoing analysis and refactoring to ensure we can meet future performance, security, resilience, and scalability requirements</li><li>Participate in the design of code architectures using sequence and entity relationship diagrams</li><li>Maintain our high coding standards for production code by implementing coding patterns, and participating in code reviews</li><li>Be a part of a team that focuses on building reusable zero defect components using industry best practices to design solutions that meet and exceed the needs of the Catholic Church</li></ul><div><br></div><div><strong>What We're Looking For</strong></div><div>Below is the list of qualifications we are looking for in the ideal candidate.</div><div><br></div><div><strong>Required</strong>:</div><ul><li>Bachelors or Masters in computer science, natural sciences, engineering, mathematics or comparable work experience</li><li>3+ years of developing with a major language (golang preferred) on online applications</li><li>Experience developing an API (REST, GRPC, etc.)</li><li>Experience using a RDBMS (MySQL, PostGres)</li><li>An desire for learning new programming languages, skills, and technologies</li><li>Thrive working in remote agile development environment</li><li>Strong verbal and written communication skills</li><li>Proven organizational and time management skills</li></ul><div><br></div><div><strong>Big plus if you also have these:</strong></div><ul><li>Experience with writing GoLang</li><li>Experience with writing Python</li><li>Experience with writing unit and integration tests</li><li>5+ years experience in development of online SaaS applications</li><li>Experience creating and deploying solutions in AWS</li><li>Experience using a NoSql Implementation (BigTable, DynamoDB)</li><li>Experience working with EDA or Lambda architectures</li></ul><div><br></div><div><strong>Technologies You will be Using:</strong></div><ul><li>GoLang</li><li>Python</li><li>GRPC</li><li>Claude</li><li>Aurora (MySQL)</li><li>Kinesis</li><li>DynamoDB</li><li>Redis</li><li>Docker</li></ul><div><br></div><div><strong>Benefits and Location</strong><br>This role is a full-time position with salary (commensurate to the responsibilities of the role and qualifications of the candidate) and includes retirement benefits. The candidate will work remotely within the US and must be authorized to work for any employer in the US. eCatholic is a remote company with team members spread out around the country.</div>

Mid-Level Go Developer

<div><strong>The Role<br></strong><br></div><div>We're hiring Software Engineers to own core platform systems as we scale. This is a high-ownership role on a small team. You'll shape technical direction, make architectural decisions, and ship end-to-end. The specific problems will shift as we grow - what stays constant is that you'll own technically complex systems with direct, measurable business impact. You'll work closely with the rest of the engineering team as well as the ops team that manages client relationships.<br><br></div><div><strong>Requirements<br></strong><br></div><div><strong>The Kind of Work You'll Do<br></strong><br></div><div>To give you a sense of the problems on - not an exhaustive list, but representative of the type and complexity of work at this level:<br><br></div><div><strong>Decision systems.</strong> Building the logic that determines which customers to contact, when, and why - and making that logic configurable, auditable, and increasingly intelligent over time.<br><br></div><div><strong>Data infrastructure.</strong> Making our data trustworthy, queryable, and actionable - the analytics foundation that powers targeting, reporting, and client-facing products.<br><br></div><div><strong>Supply and demand.</strong> Connecting real-time technician availability to outreach decisions, agent conversations, and client reporting so the platform responds to what's actually happening on the ground.<br><br></div><div><strong>Client-facing visibility.</strong> Our clients need to see what's happening with their campaigns without emailing us. That means dashboards, attribution, full-funnel tracking, and alerting - built on the analytics layer and designed for people who aren't technical.<br><br></div><div><strong>System evolution.</strong> We have production systems serving real clients that need to be replaced incrementally. You'll design migration strategies, run parallel validation, and cut over without disrupting active campaigns.<br><br></div><div><strong>What We're Looking For<br></strong><br></div><div><strong>You drive impact.</strong> You work to find the next thing big thing that will bring value to the team and company. You influence the team and company in an honest and positive way. You build up and support your teammates.<br><br></div><div><strong>You've built systems that make decisions at scale.</strong> Whether that's ad targeting, recommendation engines, marketplace matching, or campaign orchestration - you've designed pipelines where the system decides who gets what, and you've dealt with the operational complexity that comes with it.<br><br></div><div><strong>You think in data models.</strong> You know how to design schemas that absorb business complexity without becoming unmaintainable. You're comfortable with the tradeoffs between normalized relational models, EAV patterns, and JSONB escape hatches - and you know when each is appropriate.<br><br></div><div><strong>You're pragmatic about shipping.</strong> You design for incremental delivery, not big-bang rewrites. You've migrated production systems while they were running and know what it takes to do that safely.<br><br></div><div><strong>You close the loop.</strong> You don't just build the pipeline - you think about how to measure whether it's working, how to surface failures before clients notice, and how to use outcome data to improve the system over time.<br><br></div><div><strong>You write clearly.</strong> Engineers at UpSmith write design docs that the team can build from. You'll spend meaningful time articulating your approach before you start coding.<br><br></div><div><strong>Technical Environment<br></strong><br></div><ul><li><strong>Backend:</strong> Python, PostgreSQL, SQLAlchemy</li><li><strong>Data:</strong> dbt, Prefect, incremental models, SCD Type 2 snapshots</li><li><strong>Infrastructure:</strong> Kubernetes, AWS (S3, SQS, EventBridge)</li><li><strong>AI/ML:</strong> LLM-powered conversational agents, with growing opportunities to introduce ML-based optimization into targeting and prioritization</li><li><strong>Integrations:</strong> ServiceTitan (field service management), CRM systems</li></ul><div><br><strong>Benefits<br></strong><br></div><ul><li>Early-stage equity in a company with strong revenue growth and a clear path to scale</li><li>High ownership - you'll shape technical direction, not implement someone else's spec</li><li>A small team where your work has visible, measurable impact on client outcomes</li><li>Remote-first with flexibility to work where you're most productive</li></ul><div><br></div><div><strong>About UpSmith<br></strong><br></div><div>UpSmith is an AI-powered platform for home services companies. Our AI agents automate customer outreach at scale - booking maintenance appointments, following up on estimates, confirming jobs, and re-engaging lapsed customers on behalf of HVAC, plumbing, and electrical companies across the US.<br><br></div><div>We're a small engineering team where every system we build directly drives revenue for our clients. The feedback loop is tight and the stakes are real - something breaks or underperforms, clients notice the same day.</div>

AI Software Engineer

<div>Ministry Brands is looking for a Senior Software Engineer to join our growing team!&nbsp;</div><div> &nbsp;</div><div><strong>Who we are&nbsp;</strong></div><div>Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.   &nbsp;</div><div>  &nbsp;</div><div>Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.  &nbsp;</div><div><br><strong>Available Location</strong>: Alpharetta, GA &nbsp;</div><div><br><strong>Hybrid Working</strong>: Team members are expected to come into the Alpharetta office as needed, based on business requirements and team collaboration needs. There is no fixed minimum number of in-office days; instead, attendance will be determined by project demands, meetings, and manager guidance. Any changes to your primary work location should follow the appropriate process as outlined in our handbook.&nbsp;</div><div><br><strong>What You'll Do</strong>: &nbsp;</div><div>As a Senior Software Engineer, you will be a seasoned .NET Developer who thrives on building scalable applications and pushing the boundaries of what’s possible with AI-driven solutions. This role blends deep technical expertise with a forward-thinking mindset, leveraging tools such as GitHub Copilot to accelerate development and improve code quality. You’ll work across the entire stack—from backend APIs to intuitive React frontends—while also contributing to the design and implementation of features powered by machine learning and LLM-based architectures.&nbsp;</div><div>&nbsp;</div><div><strong>Key Responsibilities</strong>:&nbsp;</div><div>&nbsp;</div><div><strong>Application Development&nbsp;</strong></div><ul><li>Architect, develop, and maintain full-stack applications using .NET 8+, C#, ASP.NET, and React.&nbsp;</li><li>Build clean, scalable RESTful APIs and microservices&nbsp;</li><li>Implement responsive, component-driven UI using React, JavaScript, and modern frontend tooling&nbsp;</li><li>Ensure high performance, security, and reliability across the stack&nbsp;</li><li>Update and improve existing .NET and ASP applications&nbsp;</li></ul><div>&nbsp;</div><div><strong>AI &amp; Intelligent Services&nbsp;</strong></div><ul><li>Design and implement AI-powered features, including integration with LLMs, vector databases, and inference services&nbsp;</li><li>Collaborate with other development and product teams to translate concepts into production-ready capabilities&nbsp;</li><li>Build pipelines and services that support model deployment, fine-tuning, and monitoring&nbsp;</li></ul><div>&nbsp;</div><div><strong>Developer Productivity &amp; Tooling&nbsp;</strong></div><ul><li>Use GitHub Copilot and related AI-assisted development tools to accelerate coding, testing, and documentation&nbsp;</li><li>Advocate for best practices in code quality, automation, and developer experience&nbsp;</li><li>Participate in code reviews, architectural discussions, and continuous improvement initiatives&nbsp;</li></ul><div>&nbsp;</div><div><strong>Collaboration &amp; Leadership&nbsp;</strong></div><ul><li>Mentor junior developers and contribute to a culture of technical excellence&nbsp;</li><li>Work closely with architects, product managers, UX designers, and cross-functional teams to deliver high-impact features&nbsp;</li><li>Contribute to technical decision-making and guide the evolution of application architecture&nbsp;</li></ul><div>&nbsp;</div><div><strong>Who You Are:&nbsp;</strong></div><ul><li>Passionate about software development and enthusiastic about helping purpose-driven organizations &nbsp;</li><li>Bachelor’s degree in computer science, engineering, or related field, or an equivalent combination of education and experience&nbsp;</li><li>5+ years of professional software development experience&nbsp;</li><li>Strong expertise in C#, .NET 8+, Entity Framework, and API development&nbsp;</li><li>Advanced proficiency with React, TypeScript, and modern frontend frameworks&nbsp;</li><li>Hands-on experience integrating or developing AI/ML services, such as LLMs, embeddings, or model-driven workflows&nbsp;</li><li>Familiarity with GitHub Copilot or similar AI-assisted development tools&nbsp;</li><li>Strong understanding of CI/CD pipelines, DevOps practices, and containerization (Docker/Kubernetes)&nbsp;</li><li>Excellent problem-solving skills and the ability to lead complex technical initiatives&nbsp;</li></ul><div>&nbsp;</div><div><strong>Preferred Qualifications:&nbsp;</strong></div><ul><li>Experience building cloud native applications (Azure preferred)&nbsp;</li><li>Experience with Azure services, APIs, or custom model deployment&nbsp;</li><li>Background in distributed systems, performance tuning, or large-scale application design&nbsp;</li><li>Prior experience mentoring teams or leading technical projects&nbsp;</li></ul><div>&nbsp;</div><div><strong>What Success Looks Like:&nbsp;</strong></div><ul><li>You deliver high-quality, maintainable code that scales&nbsp;</li><li>You elevate the team’s productivity by championing AI-assisted development&nbsp;</li><li>You help shape the architecture and roadmap for intelligent, modern applications&nbsp;</li><li>You collaborate effectively and contribute to a culture of innovation and excellence&nbsp;</li></ul><div>&nbsp;</div><div><strong>Physical Considerations:&nbsp;</strong></div><ul><li>Ability to work efficiently and be productive in a remote work environment&nbsp;</li><li>Ability to handle extended periods of computer-based work, and collaborate with team via Microsoft Teams, Zoom, and other meeting technologies&nbsp;</li></ul><div>&nbsp;</div><div><strong>Travel Considerations:&nbsp;</strong></div><ul><li>Domestic and/or international travel required, estimated up to 5%&nbsp;</li></ul><div><br><strong>Benefit offerings designed to promote a life of balance!   <br></strong> &nbsp;</div><div>At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.  <br>  <br><strong>Robust healthcare options</strong> – Employees have several healthcare options to choose from in order to find what works best for them. &nbsp;</div><div><br><strong>Flexible paid time off</strong> – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!  &nbsp;</div><div><br><strong>Paid parental leave</strong> – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.  &nbsp;</div><div><br><strong>Mental health support</strong> – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.  &nbsp;</div><div><br><strong>Professional development reimbursement</strong> – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career. &nbsp;</div><div><br><strong>Employee Recognition &amp; Rewards</strong> - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.&nbsp;</div><div><br>Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&nbsp;</div>

Sr. Software Engineer

<div><strong>Who We Are<br></strong><br></div><div>CV (Christian Vision) is a global organization that exists to introduce people to Jesus and encourage them to become his true followers. Founded in 1988 by Robert Edmiston, CV is driven by a pioneering spirit embracing creativity and innovation to advance evangelism through new horizons, in both physical and digital realms.</div><div><br></div><div><strong>Job overview<br></strong><br></div><div>We are seeking a skilled, creative, and strategic<strong> Bot Creator</strong> who shares our passion for evangelism and wants to join our dynamic team. The Bot Creator is responsible for setting up, testing, implementing, and maintaining chatbot and automation solutions across various platforms to support Social Direct’s goals. It involves hands-on work to build, update, and troubleshoot chatbots while managing project details and ensuring all tasks are completed accurately and on time. The position focuses on practical implementation, administration, and quality assurance, ensuring bots are tested, compliant, and effective. The candidate will collaborate with tech, data, and localisation teams, maintaining strong communication and documentation. This role suits someone with excellent attention to detail, strong organisational skills, and the ability to manage multiple priorities while confidently executing chatbot tasks—rather than deep technical expertise.<br><br></div><div><strong>Specific Responsibilities<br></strong><br></div><ul><li>Set up, test, and maintain chatbots and automation bots across platforms such as websites, messaging apps, and social media.</li><li>Configure, update, and troubleshoot chatbot systems to ensure all components function accurately and efficiently.</li><li>Deploy and test bots, focusing on functionality, accuracy, and issue resolution, while documenting results clearly.</li><li>Track, analyse, and report A/B test outcomes, presenting findings in a structured and actionable format.</li><li>Support the design of intuitive, user-friendly customer journeys for seekers and users across all chatbot interactions.</li><li>Collaborate closely with Localisation Manager, Localisation, and Tech teams to ensure alignment with Social Direct’s strategic objectives.</li><li>Prepare and maintain detailed documentation, spreadsheets, and reports on chatbot configurations, updates, and performance.</li><li>Maintain consistency in tone, accuracy, and messaging across all bots, including managing multi-language translations with localisation teams.</li><li>Manage deadlines, monitor implementation progress, and ensure deliverables meet quality and performance standards.</li><li>Understand and apply chatbot data analysis to monitor quality, accuracy, and user experience.</li><li>Contribute to product roadmaps, sprint planning, and feature development through effective coordination, reporting, and follow-up.</li><li>Act as the main point of contact for chatbot updates, ensuring clear communication, compliance with platform policies, and strong version control for long-term scalability.</li><li>As part of a global organisation, you will be required to collaborate across time zones, which may involve out-of-hours availability.<br><br>&nbsp;</li></ul><div><strong>General Responsibilities<br></strong><br></div><div>Fulfil all duties outlined above for this specific role, and as directed below for all team members within CV. This includes, but is not limited to:<br><br></div><ul><li>Actively pursue personal, professional, and spiritual growth.</li><li>Contribute positively to our team culture by upholding CV’s values in attitude and action.</li><li>Comply with all CV policies, procedures, and regulatory requirements.</li><li>Maintain confidentiality and demonstrate integrity in all matters.</li><li>Engage fully in staff and team meetings, collaboration, and communication.</li><li>Commit to continuous learning and development as needed for the role.</li><li>Foster respectful, clear, and constructive communication across all interactions.</li><li>A practising Christian in full agreement with the CV Statement of Faith.&nbsp;</li><li>Actively involved in a local church or Christian faith community.&nbsp;</li><li>Committed to living according to biblical values.</li></ul><div>&nbsp;</div><div><strong>Skills, Experience and Education<br></strong><br></div><ul><li>Strong hands-on administrative and implementation skills with excellent attention to detail.</li><li>Experience managing or executing digital projects, workflows, or content operations.</li><li>Ability to follow established processes and document outcomes accurately.</li><li>Strong collaboration skills with cross-functional teams</li><li>Comfortable working with multi-language chatbots and collaborating with international teams.</li><li>Analytical and organised, with a focus on delivering high-quality, error-free work.</li><li>Comfortable working in a fast-paced, agile environment</li><li>Proficiency in using spreadsheets, dashboards, task management tools, or project tracking software</li><li>No advanced technical expertise required, but willingness to learn and confidently use chatbot platforms and automation tools is essential.</li><li>Bachelor’s degree or 2 years experience in Administration, Operations, Communications, or Project Management.</li></ul>

CHRISTIAN LLMJOBS