<div>Ministry Brands is looking for a Director of Sales to join our growing team!&nbsp;</div><div>&nbsp;</div><div><strong>Who we are&nbsp;</strong></div><div>Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. &nbsp;</div><div><br>Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.</div><div>&nbsp;</div><div><strong>What you'll do&nbsp;</strong></div><ul><li>Provide excellent leadership, high degree of credibility, sales expertise and time management skills &nbsp;</li><li>Achieve and exceed assigned sales quotas through new business acquisition and cross-selling &nbsp;</li><li>Effective prioritization, sales activity, pipeline, and account management &nbsp;</li><li>Create and maintain positive relationships with current and prospective clients &nbsp;</li><li>Design, monitor and optimize territory coverage &nbsp;</li><li>Effective motivator and coach to sales approach and best practices &nbsp;</li><li>Ensure employee resources, including process and technology, are optimized to enable improved individual and team performance &nbsp;</li><li>Monitor, drive, and report on KPIs (includes but not limited to sales, dials, talk time, conversions, opportunities, demos, and win/loss, CRM usage), ensuring that processes are consistently followed and deliver the expected outcomes &nbsp;</li><li>Track progress to goals&nbsp;</li><li>Focus on employee growth, and development of a high-performing, engaged team &nbsp;</li><li>Assess individual capability, and develop employees to the next level of performance for current and future roles &nbsp;</li><li>Scale business as growth and opportunity dictate; create business plans and ROI studies as needed to support the business growth &nbsp;</li><li>Develop and be an example of the company’s culture&nbsp;</li></ul><div><br><strong>Who you are&nbsp;</strong></div><ul><li>Four-year college degree from an accredited institution or an equivalent combination of education and work experience; Master’s in Business Administration (MBA) preferred&nbsp;</li><li>Minimum 5-10+ years of sales or sales management experience in a business-to-business sales environment&nbsp;</li><li>Prior experience in a leadership role with demonstrated ability to meet or exceed targets&nbsp;</li><li>Must have demonstrated knowledge of sales processes and techniques&nbsp;</li><li>Must have strong negotiation and analytical skills&nbsp;</li><li>Must have successful closing skills and the ability to solve problems&nbsp;</li><li>Must possess excellent time management and organizational skills&nbsp;</li><li>Must be able to work autonomously with little guidance from management&nbsp;</li><li>Must be able to work under pressure to meet deadlines while maintaining composure&nbsp;</li></ul><div>&nbsp;</div><div><strong>Benefit offerings designed to promote a life of balance! &nbsp;</strong></div><div>At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success. &nbsp;</div><div>Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them. &nbsp;</div><div>&nbsp;&nbsp;</div><div>Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays! &nbsp;</div><div>&nbsp;</div><div>Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible. &nbsp;</div><div>&nbsp;</div><div>Mental health support –Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost. &nbsp;</div><div>&nbsp;</div><div>Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&nbsp;</div>

Director of Sales

<div><strong>Who We Are</strong></div><div>International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.</div><div>We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.&nbsp;</div><div><br><strong>The Need</strong></div><div>For 25 years, IJM has pioneered the work to protect vulnerable people from violence. As we grow to expand our impact to protect 500 million people from violence by 2030, we are seeking a Sr. Analyst, Salesforce to partner with key business partners and the Salesforce Platform team to support and enhance the Salesforce system.</div><div><br>This role will direct requirements gathering, backlog/request management, and training support of all teams that utilize Sales Cloud, Marketing Cloud, Experience Cloud, Service Cloud and integrated applications. They will define and document internal and external user needs, data requirements and definitions, help guide development activities using an agile methodology and actively build solutions to prioritized user stories. They will act as the liaison for users to communicate and validate business priorities and system design for the Salesforce platform, while providing training, testing and deployment support for front line users.</div><div><br><em>This is a hybrid position based in the DC area or remote in the US, and reports to the Global Director, Salesforce.</em></div><div><br><strong>Responsibilities:</strong></div><ul><li>Provide support, guidance, and training to users on the Salesforce system so that they can own the operational aspects of the system and support their end users on operational transactions;</li><li>Engage with business partners and users to gather, write, and qualify requirements. Create clear requirements documentation for user acceptance, cross functional roles and guidance for external consultants (as needed);</li><li>Work with business partners on all new requests to determine urgency and solve all urgent problems quickly.&nbsp; Ensure all non-urgent requests are updated in backlog for prioritization;</li><li>Create knowledge base articles for users on new functionality in key systems;</li><li>Actively participate as a member of sprint team with assigned sprint responsibilities, configuration changes, UAT and communication/change management activities, to ensure completion of documentation, testing and user stories in sprint cycles;</li><li>Qualifies defects/enhancement request, monitors ticket queue &amp; escalates issues as needed to supporting teams. Maintains low volume ticket queue and ensures clear tracking of new enhancement requests in the backlog;</li><li>Coordinate system testing – developing testing scenarios, managing testing sessions, and adjusting training accordingly;</li><li>Develop networks with other customers within the Salesforce Community to leverage best practices for IJM;</li><li>Partner with Global Technology Solutions teams to maintain system security and protocols;</li><li>Take lead in business process re-engineering for system enhancements, including documenting workflows, etc. in strong collaboration with governance committees and stakeholder groups;</li><li>Work with business partners to prioritize new enhancements and engage governance teams to facilitate roadmap prioritization;</li><li>Provide guidance and oversight of small projects planned and facilitated by other analysts;</li><li>Plan and execute small to medium complex projects, including oversight of external consultant workload and other analysts (such as reorganizations, module reconfiguration, etc.);</li><li>Lead solution design in partnership with Salesforce Solution Architect and other SMEs on system enhancements;</li><li>Oversee requests coming from business partners to Analysts to ensure urgent requests are addressed in a timely manner.&nbsp; Ensure all non-urgent requests are updated in backlog for prioritization;</li><li>Lead user acceptance review, testing, and sign-off meetings with business partners, external consultants and product team to ensure delivery of satisfactory product;</li><li>Build reports and KPI dashboards as requested by user groups or stakeholders;</li><li>Provide guidance as a trusted advisor on system capabilities to business partners on business processes, ROI analysis, best practices, industry standards, etc.; and</li><li>Participate in IJM’s community of spiritual formation.</li></ul><div><br><strong>Requirements:&nbsp;</strong></div><div><br><strong>Education &amp; Experience</strong></div><ul><li>Bachelor’s degree or any equivalent combination of education, experience and certification;</li><li>7+ years of professional work experience;</li><li>5+ years SDLC, Salesforce or similar Casework/CRM systems experience, including new module implementation, project management, issue management, communication, and change management (prior experience with global system support and deployment a plus); and</li><li>Experience in an Agile work environment required.</li></ul><div><br><strong>Technical Competencies</strong></div><ul><li>Experience writing and executing UAT criteria or scripts for technical system requirements;</li><li>Experience in Salesforce or other Object-Oriented Database required;</li><li>Experience with Marketing Cloud or similar email automation system in a CRM-integrated environment preferred;</li><li>High proficiency in Excel or with other data analysis tools required;</li><li>Experience configuring in an enterprise system required;</li><li>Experience soliciting and capturing user requirements with industry standard analyst methods; and</li><li>Basic Salesforce Admin certification or willingness to complete within 90 days required.</li></ul><div><br><strong>Non-Technical Competencies</strong></div><ul><li>Demonstrated ability to conceptualize, analyze and explain complex and abstract problems;</li><li>Demonstrated ability to manage multiple or competing priorities and work in a fast-paced environment;</li><li>Demonstrated ability to manage cross-cultural relationships; and</li><li>Demonstrated ability to lead/coach/mentor peers in completion of projects or strategic initiatives.</li></ul><div><br><strong>Critical Qualities:</strong></div><ul><li>Eager commitment to IJM’s Core Values: Christian, Professional and Bridge-Building;</li><li>Self-starter with strong initiative;&nbsp;</li><li>Disciplined with priorities;</li><li>Strong interpersonal skills and self-awareness;</li><li>Exceptional verbal and written communication;</li><li>Flexible, collaborative and eager to support others;</li><li>Effective team player who fosters collaborative environment; and</li><li>Adept at creative problem solving.</li></ul><div><br><strong>Application Process:&nbsp;</strong></div><div>Upload Resume, Cover Letter &amp; Statement of Faith* in one PDF document.</div><div><br><em>*What is a statement of faith?</em><br><em>A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.</em></div><div><br>What does IJM have to offer?</div><ul><li>Comprehensive Medical/Dental/Vision benefits</li><li>Monthly commuter and parking benefits in the DC metro area</li><li>Retirement benefit options</li><li>Paid leave starting at 23 days</li><li>12 holidays (plus early release the day prior)</li><li>Daily, quarterly, and annual community spiritual formation</li><li>Robust staff care resources</li></ul><div><br><em>IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Conduct. Parallel to technical competence, recruitment, selection, and hiring decisions will give due emphasis to assessing the candidates value congruence and thorough background, police clearance, and reference check processes.&nbsp;</em></div><div><br><em>At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.</em></div>

Sr. Analyst, Salesforce

<div><strong>EQUIP LEADERS - REACH KIDS - CHANGE THE WORLD&nbsp;<br></strong><br></div><div><strong>This is a fully remote US employment opportunity.&nbsp;<br>Estimated Salary Range for this Position: $75,000 - $88,000 Dependent on Experience<br></strong><br></div><div>At Awana, we believe true change happens in the communities when children and youth are transformed by the gospel and engaged in Biblical discipleship in the presence of a caring adult. We believe that kids can come to know, love and serve Jesus, following Him for a lifetime. This is why, for 70+ years, Awana has been working with leaders in local churches in the US and around the world, providing solutions that equip these women and men to make disciples in children and youth.<br><br></div><div>Today, God is using Awana to reach over 5.7 million kids in 134 countries around the world. With over 500,000 equipped leaders in 76,000 clubs/churches, Awana is able to play a vital role in global evangelism and discipleship of children and youth.<br><br></div><div><strong>Summary</strong><br>The Director of Sales works to advance the ministry of Awana by providing leadership and ownership for effective ministry expansion through selling and promoting Awana products, services, and resources. This individual is specifically responsible for understanding industry trends, building effective sales and marketing strategy and plans, while guiding execution and accountability for accomplishing organizational goals. This individual will lead an internal marketing team, while working cross-functionally with various stakeholders across the organization.<br><br></div><div>This position is primarily remote with the need to report into the St. Charles, IL and/or Nashville, TN offices or other worksites as needed.<br><br></div><div><strong>Responsibilities</strong></div><ul><li>Build, mentor and lead the Marketing team, aligning with the Awana Strategic Execution Plan (SEP) and cultural values</li><li>Ensure the team's processes and work meet team standards of operational and cultural excellence, and enables the Awana executive leaders to focus on driving strong ministry outcomes</li><li>Stewards the Marketing budget, allocating appropriate expenses for effective ministry in line with desired goals and objectives</li><li>Own and hit/exceed annual sales targets in conjunction with Awana’s strategic plan</li><li>Build and execute strategies for sales growth through membership, curriculum, and events, both new and renewal business, focused on achieving engagement/sales targets and expanding our customer base</li><li>Collaborate with field staff to generate leads, follow up accordingly, drive sales growth and maintain revenue projections</li><li>Oversee campaigns to generate leads across all verticals from both known and new constituents, including paid and cross-promoted placements with related organizations, outlets, internal, and external channels</li><li>Guide plans to partner with customers to understand their business needs and objectives, apply engagement plans based on opportunities and needs</li><li>Understand and represent category-specific best practices to help shape product and service opportunities</li><li>Develop accurate performance and ROI plans, and adjusting spending plans based on needs and accountability</li><li>Analyze plan results and adjust marketing plans as necessary to meet ministry sales targets and projected ministry needs.</li><li>Oversee efforts with internal and external resources to measure, evaluate and improve campaigns and tactics</li><li>Create and maintain sales reports that track and measure the success of initiatives. Research new channels or platforms to be considered and work with leadership to utilize them most effectively</li><li>Support, uphold and demonstrate the Awana cultural values in internal and external communications and relationships.</li><li>Perform other related duties as required</li></ul><div><br><strong>Qualifications</strong></div><ul><li>Minimum 10 years’ experience and success in marketing, ideally in the Christian marketplace.</li><li>Professional level people management and cross-functional team leadership experience</li><li>Bachelor's degree desired with a concentration in Marketing/Digital Marketing, Communication, Business or similar from an accredited college or university. Master’s degree a plus.</li><li>Demonstrated ability to think strategically, plan and execute marketing programs that achieve measurable results.</li><li>Proficient in CRM (preferably Salesforce), SEO, Google Analytics, Google Adwords, marketing automation, and data visualization tools.</li><li>Knowledge of Hubspot, Higher Logic, Canva and other marketing software a plus.</li><li>Experience with A/B and multivariate experiments for various plans and campaigns.</li><li>Exceptional communication and written skills with ability to craft messaging and marketing language for various campaigns.</li><li>Understanding of current and online marketing techniques, best practices of marketing, sales, fundraising, and non-profit organizations desired.</li><li>General understanding of the Bible and the Christian church in its various expressions is preferred.</li><li>Working knowledge of children’s inspirational or ministry space including demonstrated program/product familiarity preferred.</li><li>Familiarity with the US Church landscape and/or global nonprofits preferred.</li></ul><div><br><strong>Competencies</strong></div><ul><li>Passionate to see ministry growth and can participate independently and/or as part of a team towards annual goals.</li><li>Strong technology and data systems aptitude.</li><li>Strategic thinker with proven ability to align with strategic goals, manage competing priorities, balance ministry and business needs, and deliver timely results.</li><li>Must be resourceful, creative, detail oriented, thorough, and able to navigate complex processes while caring for donor needs.</li><li>Clear communicator and able to communicate technical issues to non-technical individuals.</li><li>Critical thinker and can trouble-shoot projects and processes as work and solutions evolve.</li><li>Values quality, accuracy, and collaboration; committed to excellence and follow through.</li><li>Demonstrates high EQ &amp; AQ (Emotional Quotient/Intelligence &amp; Adaptability Quotient) including proven relationship-building, collaboration, active listening and ability to pivot with organizational change.</li><li>Able to portray a patient spirit and teaching ability to diverse groups of learners.</li><li>Analytical with proactive problem solving skills.</li><li>Values excellence, is committed to follow through and is disciplined, accountable, and a life-long learner.</li></ul><div><br><strong>Spiritual Life</strong><br>Must be a born-again Christian. Must have a personal relationship with Jesus Christ as Lord and Savior. Must be in agreement with the Awana Doctrinal Statement. Must be in fellowship with the body of Christ through a local church. Regularly engages in reading the Holy Bible as a guide and standard for living.<br><br></div><div><strong>Physical Demands/Working Conditions</strong><br>While performing the duties of this job, the employee is regularly required to communicate. The employee is also required to regularly utilize computer equipment (e.g., screens and keyboards) to perform work. The employee is occasionally required to move about the work environment. Specific vision abilities required by this job included close vision and the ability to see color and distinguish letters, numbers and symbols. Occasional local and out-of-town, overnight travel may be required.<br><br></div><div><strong><em>This Job Description reflects the current assignment of essential functions and is not meant to be all-inclusive. Responsibilities may be assigned or reassigned to this job at any time based on the needs of the organization and may be modified to reasonably accommodate an individual with a disability or for other reasons.<br></em></strong><br></div><div><strong>Our Benefits for Full-time Team members:</strong></div><ul><li>WFH/Hybrid</li><li>Flexible work schedule</li><li>Medical/Dental/Vision (BCBS PPO)</li><li>HSA (employer contribution available)</li><li>401(k) with employer match</li><li>Short/Long-term Disability</li><li>Generous PTO Policy</li><li>Life Insurance</li><li>Great people - great culture – extraordinary mission!</li></ul>

Director of Sales - USA Remote

<div><strong>Join Tithe.ly, </strong><strong><em>We’re on a Mission&nbsp;</em></strong></div><div><strong>We’re a fully remote tech company that puts the Church first</strong>, serving over 37,000 churches around the world. We’re on a mission to see the local Church have the financial stability and resources needed to build the Kingdom of God. And we work every day to deliver world-class, cost-effective technology tools to make the business of the church just a bit easier.<br><br></div><div><strong>Partnerships, Sales &amp; Account Manager</strong></div><div>The Partnership Manager is responsible for developing and maintaining strong partnerships with external organizations, denominations, and networks. This position aims to drive sales, nurture growth, and foster long-term partnership relations.</div><div><br><strong>Primary Responsibilities of the Role</strong></div><div><strong>Partner Relationship Management:</strong></div><ul><li>Identify, establish, and manage partnerships with potential clients, affiliates, or businesses.</li><li>Maintain regular communication with partners to understand their needs and goals.</li><li>Collaborate with partners to develop joint marketing and sales strategies.</li></ul><div><strong>Sales and Revenue Generation:</strong></div><ul><li>Develop and implement sales plans to meet or exceed revenue targets.</li><li>Identify upsell and cross-sell opportunities within partner relationships.</li><li>Track and report on sales performance, revenue growth, and partner contributions.</li></ul><div><strong>Account Management:</strong></div><ul><li>Act as the main point of contact for partners, addressing inquiries and resolving issues promptly.</li><li>Ensure partners receive excellent customer service and support.</li><li>Maintain accurate records of partner interactions and transactions.</li></ul><div><strong>Strategic Planning:</strong></div><ul><li>Work with partners to align their goals and objectives with the company's strategic plans.</li><li>Develop and execute strategies to expand partner networks and increase market reach.</li><li>Analyze market trends and competitor activities to identify growth opportunities.</li></ul><div><strong>Collaboration and Communication:</strong></div><ul><li>Collaborate with cross-functional teams, including marketing, product development, and customer support in the interest of partnership growth and care.</li><li>Provide partners with the necessary tools, resources, and information to promote products or services effectively.</li><li>Prepare and deliver presentations to partners and internal stakeholders.</li></ul><div><strong>Contract Negotiation and Compliance:</strong></div><ul><li>Negotiate partnership agreements, contracts, and service-level agreements.</li><li>Ensure partners comply with contractual obligations and maintain a high level of satisfaction.</li></ul><div><strong>Performance Analysis:</strong></div><ul><li>Monitor and evaluate the effectiveness of partnership programs.</li><li>Analyze key performance metrics and use data-driven insights to optimize strategies.</li></ul><div><br><strong>As a Top Candidate</strong></div><ul><li>You demonstrate <strong>Interpersonal Savvy,</strong> relating comfortably to people across levels, functions, cultures, and geography, acting with diplomacy and tact, and building rapport in an open, friendly, and accepting way.&nbsp;</li><li>Consistently <strong>Drives Results</strong> with a strong bottom-line orientation and track record of exceeding goals successfully.</li><li>You identify and seize new opportunities with an <strong>action-oriented </strong>approach to work and life.&nbsp;</li><li>Leverage comprehensive <strong>Business Insights</strong> to establish key drivers and understand how strategies and tactics manifest in the market, providing guidance for decision-making and actions.</li><li><strong>Collaborate</strong> by working cooperatively with others across the organization to achieve shared objectives for both the company and the customer.&nbsp;</li></ul><div><br></div><div><strong>Technical Qualifications</strong></div><ul><li>Bachelor's degree in Business, Marketing, Sales, or a related field (Master's degree a plus).</li><li>Proven experience, 5+ years, in partnership management, sales, or account management within a SaaS company is a must.&nbsp;</li><li>Strong negotiation and communication skills.</li><li>Proficiency in Hubspot.</li></ul><div><br></div><div><strong>Office Requirements</strong></div><ul><li>Willingness to travel occasionally as required.&nbsp;</li><li>A stable work environment with a designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full-time in the US. Sponsorships are not available at this time.</li></ul><div><br></div><div><strong>Benefits</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithe.ly is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.</div>

Partnership Manager (Remote)

<div>Since 1978, ACS Technologies (“ACST”) has served the faith-based community, building software to help ministries lead with less stress and more accuracy. ACST enables churches to handle every vital area of their ministry from finances to relationships. We're now the leader in the industry but we've got more work to do, and we need the right talent on board to help with our mission of serving churches with tomorrow's technology.<br><br></div><div>The Customer Success Manager or as we like to call it at ACST, the Ministry Success Manager is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the products and services they receive and to improve upon areas of dissatisfaction.<br><br></div><div>As a Ministry Success Manager, you'll oversee strategic, proactive account management and customer operations and help develop practices to ensure ACS Technologies' (ACST) ability to serve our customers at scale. You will be part of a team of professionals striving to drive customer success, increase the use of our solutions, help customers find value in their subscriptions, and ensure customer retention.<br><br></div><div>This position requires a driven and talented professional with strong proactive outreach capabilities, a collaborative work ethic, a self-starter with solid problem-solving skills, and a positive and professional demeanor.<br><br></div><div><strong>What You’ll Do:</strong></div><ul><li>Understand unique needs and coordinate customer care for the Catholic Archdioceses, Dioceses, and Parishes in your Book of Business.</li><li>Proactive phone outreach to existing customers in your account list (Book of Business).&nbsp;</li><li>Identify cross and upsell opportunities for the sales team while maintaining the trusted advisor relationship with customers.</li><li>Document sales leads and opportunities to engage sales process for demos or purchase of add on products.&nbsp;</li><li>Perform Account Management responsibilities for a large number of accounts in your BoB.</li><li>Proactively works to help customers realize increasing value in the solutions they use, and to continually use them deeper, smarter, and more effectively.&nbsp;</li><li>Relentlessly improves client retention for ACST through the development and growth of personal, business, and ministry relationships with customers.</li><li>Provides a world-class customer experience and helps drive ongoing engagement strategies and dependencies on our product and services.&nbsp;</li><li>Serves as the voice of the customer internally, promoting continual improvement.</li><li>Drives customer satisfaction to support renewals.&nbsp;</li><li>Reports and improves key Ministry Success team metrics, company-wide.</li><li>Coordinates with internal stakeholders in supporting customer needs.</li><li>Helps cultivate customers as references and case studies and partners with other teams to continually improve their customer experience.</li><li>Recommends Ministry Success strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.</li><li>May be scheduled to serve in support of after-hours phone support rotation as required. This involves being on-call for customer support calls after hours and over weekends.</li></ul><div><br><strong>What We’re Looking For:</strong></div><ul><li>An understanding of metrics: know what drives your customer's ministry decisions and how it affects ACST partnership.</li><li>Must possess a deep understanding of the Customer Success process, and proactive customer management skills.</li><li>Must have experience working within or with Catholic church</li><li>Must possess a deep understanding of the Catholic faith, beliefs, terminology and unique aspects of their financial processes, tracking of sacrements, and other key processes.&nbsp;</li><li>Experience using Totango or similar Customer Success platforms.</li><li>Experience using Salesforce or similar Customer Relationship Management platform.</li><li>Experience working in a Software as a Service (SaaS) environment.</li><li>Experience working in ACST’s solutions is a strong plus.&nbsp;</li><li>Strong preference for candidates with Ministry Platform and Realm experience (either as end user, administrator or trainer/implementation consultant).</li><li>Experience assisting large complex customers deploying SaaS solutions.&nbsp;</li><li>Should possess a solid process-building mindset.</li><li>Ability to multi-task and balance competing priorities in daily work.</li><li>Project management experience, using tools and communications to manage large projects.</li><li>A passion for delivering customer satisfaction.</li><li>Excellent analytical, critical thinking, and problem-solving skills.</li><li>Proficiency in written and verbal English.</li></ul><div><br><strong>Why You Want to Work Here:</strong></div><ul><li>Outstanding benefits package, including 6% 401(k) match</li><li>Free Wellness Clinic staffed by a Nurse Practitioner</li><li>A caring, friendly work environment&nbsp;</li><li>The opportunity to positively impact ministries</li></ul><div><br>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Customer Success Manager - Catholic Focus

<div>The Senior Director, IT Strategy &amp; Architecture proactively and holistically helps guide the enterprise through transformation and optimization initiatives, supporting the formulation of future strategy. The Sr. Director’s scope of activities includes helping the organization achieve targeted business outcomes related to grow revenue, optimizing costs and mitigating risks. The position’s focus is to:</div><div>• Engage business and IT stakeholders, creating and building relationships</div><div>• Facilitate IT Strategy and Roadmaps based on business operating vision</div><div>• Communicate the value of enterprise architecture, and its portfolio of services</div><div>• Design and build an EA team oriented around internal management consulting</div><div>• Drive the evolution of the EA teams services and operating model</div><div>• Facilitate alignment between business and IT, and across the IT landscape</div><div>• Coach and mentor EA practitioners</div><div><br>This position will be responsible for defining the advisory process, EA process, and architecture governance, and for leading the integration of those processes with related business and IT functions.</div><div><br><strong>Essential Duties and Responsibilities:</strong><br><br><strong>Manage the EA Practice (30%)</strong></div><ul><li>Develop the EA Practice - Leads the development of a value proposition and execution of a communication and education plan for the enterprise architecture practice. Promotes the business value of EA as an enabler of strategy formulation, and as support for technology innovation.</li><li>Develop the EA Team - Ensures the core EA team works closely with extended EA team members across the organization. Recruits and develops the critical skills, competencies and career paths for the EA team members; in particular, building the business and behavioral competencies needed to support delivery of EA’s consulting services.</li><li>Design the EA Operating Mode - Determines the extent to which the EA program has decision-making (governance) and compliance (assurance) rights. Identifies organizational requirements for the resources, structures and cultural changes necessary to support agility and adaptability.</li></ul><div><br><strong>Formulate Strategy and Guide Execution (20%)</strong></div><ul><li>Work with Business and Leadership Stakeholders to Develop Strategy - Leads the analysis of business and operating models, market trends and the technology industry to determine their potential impact on the enterprise’s business strategy, direction and architecture.</li><li>Connect Strategy to Execution - Translates and executes business strategy to achieve the organization’s targeted business outcomes by leading the development of an implementation IT strategy and roadmap for the enterprise architecture.</li></ul><div><br><strong>Build and Maintain Relationships (25%)</strong></div><ul><li>Build the EA Value Proposition and Structure Business Engagement - Builds the EA practice to become an internal management consultancy, offering services and skills to support the development and execution of business strategy.</li></ul><div><br><strong>Orchestrate the Delivery of Business Outcomes (25%)</strong></div><ul><li>Bring Alignment Across Business and IT - Leads analysis of the business’ future-state capabilities and future (and current) IT environment to detect critical deficiencies and recommend solutions for improvement to drive the business toward its targeted outcomes.</li></ul><div><br><strong>Minimum qualifications:</strong></div><div>• Master’s or bachelor’s degree in business, computer science, computer engineering, electrical engineering, system analysis or a related field of study, or equivalent experience.</div><div>• Ten or more years of business experience in strategic and operations planning and/or business analysis.</div><div>• Ten or more years of experience in at least three disciplines, such as business, information, solution or technical architecture, application development, middleware, information analysis, database management or operations in a multitier environment.</div><div><br><strong>Requirements:</strong></div><div>• Knowledge of business ecosystems, SaaS, infrastructure as a service (IaaS), platform as a service (PaaS), service-oriented architecture (SOA), APIs, open data, microservices, event-driven IT and predictive analytics.</div><div>• Knowledge of business models, operating models, financial models, cost-benefit analysis, budgeting and risk management.</div><div>• Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks.</div><div>• Understanding of existing, new and emerging technologies, and processing environments.</div><div>• Strong leadership skills with exceptional soft and interpersonal skills, including teamwork, facilitation and negotiation.</div><div>• Strong consulting skills such as targeted communications, engagement management, stakeholder management and business development.</div><div>• Knowledge of all components of enterprise architecture, business and IT principles and processes.</div><div>• Excellent analytical, planning and organizational skills.</div><div>• Excellent written, verbal, communication and presentation skills with the ability to articulate new ideas and concepts to technical and nontechnical audiences.</div><div><br><strong>Preferred – in addition to the minimum:</strong></div><div>• Ready to think, behave and act in an innovative consulting manner to drive the organization’s digital business strategies.</div><div>• Comfortable, experienced and accomplished at working with business executives, and able to push back in a professional and diplomatic way.</div><div>• Highly innovative with aptitude for foresight, systems thinking and design thinking.</div><div>• Vendor- and technology-neutral — more interested in achieving targeted business outcomes than in personal preferences, or in vested personal preferences of other business and IT leaders.</div><div>• Experience in nonprofit organization</div><div>• Active support of HFHI Values:</div><ul><li><strong>Humility </strong>– We are part of something bigger than ourselves</li><li><strong>Courage</strong> – We do what’s right, even when it is difficult or unpopular</li><li><strong>Accountability</strong> – We take personal responsibility for Habitat’s mission</li></ul><div>• Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation, and abuse safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.</div><div><br><strong>The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance.<br><br>For work locations in the US, The target hiring range for this position is $158,000k - $176,000. The salary range for this position is between $148,000 - $223,000 per year.</strong></div>

Senior Director, IT Strategy & Architecture

<div>Want to make a difference? Join an organization that has been transforming lives for over 40 years!<br><br></div><div>As a Christian non-profit, Prison Fellowship® trains and inspires churches and communities—inside and outside of prison—to support the restoration of those affected by incarceration. We equip correctional leaders, volunteers, and incarcerated men and women to make prisons more rehabilitative places; we advocate for a more restorative criminal justice system; and we collaborate with churches and local service providers to support former prisoners, their families, and their communities.<br><br></div><div>Prison Fellowship® is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.</div><div><br><strong>What we are looking for</strong>:<br>A driven and team focused leader who is in agreement with Prison Fellowship's Statement of Faith and Code of Conduct to manage our product management group.&nbsp;<br><br></div><div><strong>Expectations of this role:</strong></div><ul><li>Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions</li><li>Guide strategic, architectural, and technical design and implementation of custom Web Application technology projects</li><li>Validate IT project documentations and reports including training materials</li><li>Interact with internal and external contacts to ensure efficient completion of projects</li></ul><div><br><strong>Qualifications:</strong></div><ul><li>5-7 years of experience in the field IT project or product management</li><li>Bachelor's degree in relevant field or equivalent combination of coursework and experience</li><li>Demonstrated complex IT system successful implementation experience</li><li>Cloud architectural skills, AWS preferred</li><li>Solid SQL Server and Salesforce experience</li><li>Ability to coach other product leaders and to manage tasks for developers and business analyst talent</li><li>Proven experience developing strategic system architecture plans</li><li>Demonstrated knowledge of data management, database design/analytics, Agile development methodology</li><li>Advanced communication, planning and organizational skills&nbsp;</li><li><em>This is a remote/work from home position with a minimum 5% travel component</em></li></ul><div><br><strong>What we offer</strong>:&nbsp;<br>A team oriented, mission driven, supportive environment with cutting edge technology solutions and tremendous opportunity for growth and development. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days), retirement account funding and much more!&nbsp;<br><br></div><div>Visit the employment page on our website to learn more about Prison Fellowship.<br><br></div><div>Check out our YouTube channel to see how Prison Fellowship is transforming lives!</div><div><br></div><div><strong>OUR STATEMENT OF FAITH<br></strong><br></div><div><strong>The Foundation of What We Believe<br></strong><br></div><div>As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God’s inspired word and the complete tenets of the Apostles’ Creed and the Nicene Creeds.<br><br></div><div>We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity; Father, Son, and Holy Spirit. We believe that Jesus Christ, God’s Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God’s authoritative and inspired Word, without error in all its teachings.<br><br></div><div><strong>How We Are Compelled to Live and to Act<br></strong><br></div><div>We believe that Christians, both individually and corporately, must submit to the Bible, as God’s authoritative, divine and inspired Word, in all matters of belief and conduct.<br><br></div><div><strong>How Our Mission and Our Approach is Shaped<br></strong><br></div><div>Prison Fellowship exists to bring glory to God and share His truth and love with those we serve, our employees, volunteers, and communities, according to scriptural truths.<br><br></div><div>Our Mission is to help restore those affected by crime and incarceration. This Mission is founded on the biblical conviction that all people are created in God's image and that no life is beyond God's reach.<br><br></div><div>Therefore, we believe that a restorative approach to prisoners, former prisoners, and all those affected by crime and incarceration reflects the God-given dignity and potential of every person and can help individual lives and communities flourish.<br><br></div><div><strong>What the Hope of Jesus Means for Others<br></strong><br></div><div>We believe that Jesus—Himself brought to trial, executed, buried, and brought to life again—offers hope, healing, and a new purpose for each life. He can make even the most broken people and situations affected by crime and incarceration whole again.<br><br></div><div><strong>What this Means for Communities<br></strong><br></div><div>Through an amazing awakening to new hope and life purpose available through Jesus, those who once broke the law are transformed and mobilized to serve their neighbors, replacing the cycle of crime with a cycle of renewal that restores entire communities. Because the Bible calls us to remember and visit those in prison, we believe that every Christian is compelled to contribute to this restorative cycle.</div>

IT Product Management, Senior Manager

<div><strong>Position Summary:</strong></div><div>The Principal Data Scientist is responsible for leading data strategy and cultivating a culture of data-driven decision-making throughout the organization. Collaborate with cross-functional teams to gather, analyze, and interpret complex data sets into clear, actionable insights, helping to shape crucial business initiatives and propelling the organization towards its strategic objectives.<br><br></div><div><strong>Essential Functions:</strong></div><ol><li>Spearhead the development and implementation of data strategy to unlock the full potential of data-driven decision-making across the organization.</li><li>Lead the design, development, and deployment of advanced analytical models and algorithms to solve complex business problems.</li><li>Collaborate closely with cross-functional teams to identify business objectives, define data requirements, and formulate effective data-driven solutions.</li><li>Gather, analyze, and interpret complex and diverse datasets from various sources, employing SQL, Snowflake, Alteryx, and Five Tran to ensure data integrity and accuracy.</li><li>Build and oversee ETL (Extract, Transform, Load) processes and data migration projects, including designing, developing, testing, and deploying robust data pipelines and workflows to ensure accurate and efficient migration of data across multiple systems.</li><li>Leverage the power of Tableau and other innovative visualization tools to create insightful, interactive dashboards and reports that facilitate data-driven insights and decision-making.</li><li>Apply machine learning techniques to build predictive models, classification algorithms, and recommend optimal business strategies.</li><li>Conduct thorough exploratory data analysis to discover meaningful patterns, trends, and anomalies, shedding light on critical business insights and opportunities.</li><li>Communicate findings and insights effectively to both technical and non-technical stakeholders through presentations and reports.</li><li>Collaborate closely with data engineers to ensure the availability, accuracy, and security of data infrastructure and storage solutions, including Blob Storage and cloud-based platforms.</li><li>Stay up to date with the latest industry trends, emerging technologies, and best practices in data science, data architecture, and analytics, applying them to enhance our data strategy and methodologies.</li><li>Mentor and guide junior data scientists in their professional growth and development.</li><li>Establish and implement policies for effective data management, ensuring privacy, security, and adherence to relevant ethical standards and regulations.</li><li>Advocate for a data-driven culture within the organization, driving the understanding, integration, and application of data science methodologies across different business units.</li><li>Engage with senior leadership and stakeholders to align data science initiatives with organizational goals and objectives, ensuring transparency and mutual understanding.</li><li>Develop and track Key Performance Indicators (KPIs) to measure effectiveness of projects and strategy.</li><li>Regularly review and maintain data systems and models to ensure their continued accuracy, efficiency, and relevancy.</li><li>Foster a culture of continuous learning and improvement within the data science team, regularly organizing team training and knowledge sharing sessions.</li><li>Ensure the robustness and reliability of data science code and systems through comprehensive testing strategies, including unit tests, regression tests, and validation against known benchmarks.</li></ol><div>&nbsp;</div><div><strong>Study or Knowledge or Experience:</strong></div><ul><li>Master’s degree or equivalent experience in Data Science, Computer Science, and Statistics.</li><li>Minimum of 10 years of experience in data science, data architecture, and analytics.</li><li>Proficiency in SQL and hands-on experience working with databases and data warehousing systems, with expertise in Snowflake.</li><li>Strong expertise in data manipulation, transformation, and integration using tools such as Alteryx and FiveTran.</li><li>Advanced proficiency in Tableau or similar visualization tools, enabling the creation of insightful and visually appealing dashboards and reports.</li><li>Extensive experience working with Salesforce and extracting meaningful insights from its data.</li><li>Familiarity with Blob Storage and cloud-based data storage solutions.</li><li>Solid understanding and practical application of machine learning techniques, including regression, clustering, classification, and recommendation systems.</li><li>Proficiency in Python or R for developing and deploying machine learning models.</li><li>Strong analytical, problem-solving, and critical thinking skills, with a strong attention to detail.</li><li>Excellent communication and presentation skills, with the ability to effectively convey complex concepts to technical and non-technical stakeholders.</li><li>Proven ability to lead and mentor a team of data scientists, fostering their growth and development.</li><li>Demonstrated experience in data strategy development and driving data-driven decision-making within an organization.</li><li>Knowledge of Agile methodologies and project management practices.</li><li>Strive to live a life consistent with Biblical principles, engaged with the Bible on a consistent basis and demonstrate continued growth and spiritual development.&nbsp;</li></ul><div>&nbsp;</div><div><strong>Internal Work Environment:</strong></div><div>Develops, maintains, and improves communication channels among various teams and departments to ensure effective flow of information throughout the organization. Facilitates cross-functional collaboration and teamwork. Handles sensitive situations or controversial issues with tact, discretion, and sensitivity. Exhibits excellent judgment regarding the appropriate content and timing of communications. Creates and delivers major presentations for company-wide meetings, board meetings, and other high-level gatherings.<br><br></div><div><strong>External Communication:</strong></div><div>Establishes and maintains communication with vendors, partners, and other external stakeholders. Understands their needs, expectations, and requirements to foster positive and productive relationships and model Biblical principles.<br><br></div><div><strong>Leadership Responsibility:</strong></div><div>Provides technical and thought leadership and expert guidance on appropriate statistical, machine learning, and data mining techniques to solve complex business problems. Shares knowledge and provide mentorship to junior data scientists and other team members, helping to uplift the overall data literacy and capability of the organization.<br><br></div><div><strong>Stewardship of Resources:</strong></div><div>Contribute to the budget planning process for data science initiatives, providing expert input on anticipated resources required for data acquisition, storage, analysis, as well as necessary tools and technologies. Offer insightful feedback to ensure cost-effectiveness and alignment with project goals.<br><br></div><div><strong>Miscellaneous:</strong></div><div>Our Daily Bread Ministries is a nondenominational nonprofit with staff and volunteers across the globe and resources distributed in 150 countries and in more than 50 languages. As a global ministry faithful to biblical principles, our commitment to diversity is reflected in our ministry's mission, vision, values, and ethos. Occasional domestic travel within the United States.</div>

CHRISTIAN SALESJOBS