<div><strong>Organizational Overview</strong></div><div>The Come and See Foundation is dedicated to supporting and expanding the global reach of The Chosen, the first-ever multi-season television series about the life of Jesus Christ. The Chosen has captivated millions around the world with its powerful storytelling, high production values, and authentic portrayal of the life and ministry of Jesus. As a faith-driven initiative, the Foundation plays a pivotal role in funding, distributing, and engaging audiences to ensure that the message of The Chosen continues to inspire and touch lives across diverse cultures and communities. By fostering a collaborative and innovative work environment, the Come and See Foundation is committed to amplifying the impact of The Chosen and creating transformative experiences that resonate with audiences worldwide.</div><div><br><br></div><div><strong>Position Summary</strong></div><div>The Product Owner, Delivery &amp; Execution serves as a key operational leader within the Product team, responsible for ensuring that product initiatives move from concept to completion with clarity, speed, and consistency. This role acts as the “air traffic controller” for product delivery—managing workflows, coordinating releases, and ensuring alignment across Product, Engineering, Design, QA, and Growth teams. Reporting to the Principal Product Manager, this individual brings structure and visibility to sprint execution, ensures high-quality delivery, and enables Product Managers to focus on strategy and discovery. The ideal candidate thrives in fast-paced environments, brings order to complexity, and is deeply committed to delivering high-quality</div><div><br><br></div><div><strong>Key Responsibilities</strong>&nbsp;</div><div><strong>Delivery Flow &amp; Jira Management</strong></div><ul><li>Manage and maintain Jira boards across multiple squads</li><li>Ensure tickets are clearly written, scoped, and ready for development</li><li>Enforce consistent workflows and definitions of “ready” and “done”</li><li>Track sprint progress and proactively identify risks or blockers</li></ul><div><br><br></div><div><strong>Release Coordination &amp; Execution</strong></div><ul><li>Coordinate product and feature launches across mobile, web, and CTV platforms</li><li>Align dependencies across engineering, QA, content, and marketing teams</li><li>Track release readiness and communicate status to stakeholders</li><li>Manage release schedules, freezes, and deployment timing</li></ul><div><br><br></div><div><strong>Bug Triage &amp; Quality Management</strong></div><ul><li>Own the bug tracking and triage process in Jira</li><li>Partner with engineering to prioritize issues based on impact</li><li>Ensure bugs are tracked through resolution and closure</li><li>Maintain visibility into product quality and recurring issues</li></ul><div><br><br></div><div><strong>Scrum Execution &amp; Agile Practices</strong></div><ul><li>Support and help run sprint ceremonies (planning, standups, retrospectives)</li><li>Ensure sprint commitments are realistic and clearly understood</li><li>Reinforce strong Agile and Scrum practices across teams</li><li>Surface risks early and help teams adjust proactively</li></ul><div><br><br></div><div><strong>Product Team Enablement</strong></div><ul><li>Partner closely with Product Managers to translate strategy into execution</li><li>Help break down features into clear, actionable work items</li><li>Ensure alignment between roadmap priorities and sprint execution</li><li>Act as a force multiplier for the broader product team</li></ul><div>&nbsp;</div><div><br></div><div><strong>Knowledge, Skills and Abilities</strong></div><div><strong>Core Behavioral Competencies</strong></div><ul><li>Ownership: Takes responsibility for delivery and follows through to completion</li><li>Organization: Brings clarity and structure to complex workflows</li><li>Proactivity: Anticipates issues and addresses them early</li><li>Collaboration: Builds strong partnerships across teams</li><li>Communication: Clearly communicates status, risks, and priorities</li><li>Attention to Detail: Maintains high standards for quality and accuracy</li><li>Adaptability: Navigates shifting priorities with focus and discipline</li></ul><div><br><br></div><div><strong>Technical &amp; Product Competencies</strong></div><ul><li>Strong experience managing work in Jira (boards, workflows, reporting)</li><li>Deep understanding of Agile/Scrum methodologies</li><li>Ability to manage multiple streams of work simultaneously</li><li>Experience coordinating cross-functional product delivery</li><li>Familiarity with release management across multiple platforms</li><li>Comfort working closely with engineering teams on technical execution</li></ul><div><br><br></div><div><strong>Education and Experience</strong></div><ul><li>Bachelor’s degree in Business, or a related field</li><li>Scrum Master certification required</li><li>3–5+ years of experience in product, program, or delivery management roles</li><li>Experience working on technical product teams using Agile/Scrum</li><li>Experience supporting mobile, web, or CTV platforms preferred</li><li>Experience in fast-paced or startup-like environments preferred</li><li>Experience in non-profit, faith-based, or mission-driven organizations a plus</li></ul><div>&nbsp;</div><div><strong>Physical Demands/Working Conditions</strong></div><div>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div>&nbsp;</div><ul><li>Working Conditions: Office setting with a forty-hour (+) workweek. This position preferably works out of our Colorado Springs headquarters - remote consideration.</li><li>Physical Demands: Frequent sitting and use of standard office equipment. Ability to lift approximately 15-20 pounds. Ability to hear phone calls and clearly communicate verbally. Strong visual acuity to review complex interfaces, architecture diagrams, and code. Manual dexterity to operate a keyboard, mouse, and related tools. Ability to manage multiple projects simultaneously under varying deadlines. Capacity to participate in video conferences and virtual collaboration sessions. Excellent concentration, attention to detail, and verbal and written communication abilities.</li></ul><div>&nbsp;</div><div><strong>Our Beliefs, Culture, and Commitment</strong></div><div>At Come and See, every staff member is a critical and valuable part of our mission and ministry. We consider ministry readiness and an individual's capacity to represent our culture and Christian beliefs during the selection process for all staff positions. An essential function within every position held by a staff member at Come and See is to uphold and represent Jesus in how we live and behave.</div><div>While we unite around our mission, we know unity doesn't mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team with people from all backgrounds. We believe that varied perspectives—across race, ethnicity, life experience, age, and gender—enrich our ability to share the story of Jesus with the world and help everyone, everywhere, experience the authentic Jesus.</div>

Product Owner, Delivery & Execution

<div><strong>Base Pay Range: $130,000 - $160,000</strong></div><div><br>Our headquarters are located in Central Florida, Melbourne to be specific. While we prefer hiring someone who can work onsite, we are also open to hiring a fully remote candidate who meets all the minimum requirements. We are set up to employ remotely in the following states: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV.</div><div><br><strong>Who We Are</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry agrees to our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith</a> which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Role</strong></div><div>The Senior Software Solutions Architect (SSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The SSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, and working directly with the software delivery team to ensure quality development and release of features. The SSA coordinates with our project managers, executive sponsors, and departmental “business owners” to ensure organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy.</div><div><br>From a scrum team perspective, the Senior Solutions Architect acts as the “Technical Product Owner” within their value stream. This includes:</div><ul><li>Posing critical discovery questions during the requirements-gathering process to ensure a clear understanding of what CCM is trying to solve</li><li>Performing feasibility-analysis on initiative requirements, understanding what we can implement through modifications to our current architecture and what depends on new architecture being built</li><li>Assembling feature roadmaps, staging for dependencies, and ensuring iterative and incremental delivery to satisfy initiative requirements</li><li>Documenting features with functional design – coordinating with UX Researchers/Designers, Enterprise/Systems Architects, Vendors, Security/Compliance, and Production Operations to capture the intended functional design</li><li>Authoring and leading the grooming of user stories for their scrum team</li><li>Prioritizing at the feature and user story level, ensuring that scrum team deliverables align with overall organizational goals</li><li>Mentoring and leading team members</li></ul><div><br><strong>The Senior Solutions Architect – Financial Solutions specifically focuses on CCM’s value stream related to:</strong></div><ul><li>Billing (invoicing, payments processing)</li><li>Banking (including KYC/AML, ACH, RTP, FedNow, Account Ownership Verification)</li><li>Pricing (including quoting, coupons, etc)</li><li>Need Sharing (the movement of funds between bank accounts to facilitate payments to healthcare providers).</li></ul><div><br><strong>In particular, we are seeking an individual with experience in, and excitement for, FinTech integrations</strong>. Some Fintechs you may have worked with include: Stripe, Tabapay, Plaid, Alloy, Socure, Authorize.net, and more.</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Craft value stream software feature roadmaps, prioritizing stakeholder feature delivery alongside architectural improvements</li><li>Translate requirements into end user / stakeholder-readable Functional Design documents</li><li>Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person)</li><li>Properly scope, design, and size business feature delivery efforts</li><li>Provide direction and guidance on solution architecture to the IT Delivery teams through functional design specifications and feature specifications</li><li>Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, etc.)</li><li>Serve as Product Owner for Agile Software Delivery teams</li><li>Participate in Design and Sprint sessions following Scrum methodology</li><li>Manage time effectively, communicating project status accurately to Project Managers</li><li>Design with guidance from the Enterprise/Systems Architects, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns</li><li>Work with the manager of Design and Architecture to design value stream roadmaps to best align with business strategy</li><li>Mentor Software Developers, and User Experience designers in requirements elicitation, functional design, and decomposition</li><li>Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem-resolution to facilitate success</li><li>Support vendor evaluations - provide recommendations and assessment scoring</li><li>Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional solution requirements that would not be clear to the business</li><li>Drive the sourcing of new solutions to help generate improvements to processes</li><li>Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII</li><li>Contribute to the exercise and expression of the Ministry’s Christian beliefs</li><li>Other duties as assigned</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions</li><li>Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology</li><li>Ability to functionally design &amp; specify complex solutions, including As-Is and To-Be diagrams (both user and data flow), functional requirement definition via user stories (As a __, I want __ so I can ___), and functional acceptance criteria definition (Given __ when __ then __)</li><li>Working knowledge of business process modeling and collaboration tools (Jira, MS Teams, Confluence)</li><li>Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level</li><li>Strong experience designing for Full Stack application development teams using a variety of languages</li><li>Working knowledge of web-focused software architecture including Single-Page Applications, RESTful JSON APIs, Databases, Message Queueing and Pub/Sub</li><li>Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)</li><li>Serve as a proven expert of technology with expertise in the design, creation, management, and business use of large enterprise applications</li><li>Jedi-like ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success</li><li>Ability to work in a fast-paced environment, multi-project environment, meeting commitments and deadlines</li><li>Ability to effectively utilize a User Experience team for user research, interaction design, information architecture, user interface design, and usability evaluation</li><li>Ability to lead assessment of development budgets and schedules</li><li>Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and HAVE FUN</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</li><li>Manages complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems</li><li>Customer focus - Building strong customer relationships and delivering customer-centric solutions.</li><li>Tech savvy - Anticipating and adopting innovations in business-building digital technology applications</li><li>Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Prior industry experience in designing and building solutions for banking, billing, or payments processing <em>required</em></li><li>Bachelor’s degree with 10+ years experience in software solution design and implementation of complex IT projects OR 15+ years experience in software solution design and implementation of complex IT projects <em>required</em></li><li>7+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated <em>required</em></li><li>Experience with domain-driven software architecture, system integration, software development, and data modeling <em>required</em></li><li>Master’s degree is <em>a plus</em> – either in technology or business (MBA)</li><li>Agile software development experience (certified Product Owner <em>preferred</em>)</li><li>Experience in a healthcare-related field <em>preferred</em></li><li>Experience as a Solution Architect in the health plan industry <em>preferred</em></li></ul><div><br><strong>Incentives &amp; Benefits</strong></div><div>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.</div><div>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:</div><ul><li>100% paid Medical for employees/99% for family</li><li>Generous employer Health Savings Account (HSA) contributions</li><li>Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance</li><li>6 weeks of paid parental leave (for both mom and dad)</li><li>Dental - two plans to choose from</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match on ROTH or Traditional contributions</li><li>Generous paid-time off and 11 paid holidays</li><li>Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo&nbsp;</li><li>Employee Assistance Program including no cost, in-person mental health visits and employee discounts</li><li>Monetary Anniversary Awards Program</li><li>Monetary Birthday Awards</li></ul>

Sr. Software Solutions Architect - Financial Solutions

<div>Salary Range: $75,000 - $80,000</div><div><br><strong>JOB RESPONSIBILITIES:<br></strong>1. Works very closely with agile development teams to create use cases, requirements, and estimations in support of company objectives.<br>2. Involved in documenting release notes and managing the analytics behind the customer’s journey through our products.<br>3. Spends a significant amount of time validating UX mocks and early-stage simulations with clients.<br>4. Works with development teams to ensure solutions meet market expectations.<br>5. Works with other departments and product manager to provide content for sales, user training and documentation tools.<br>6. Ensures client documentation is updated and effective including release notes and roadmaps.<br>7. Launches new products with assistance from the Product Manager.<br>8. Works with clients directly and manages a client feedback tool to ensure voice of the customer is heard and felt in each product.<br>9. Studies and reports on product analytics.<br>10. Resource for onboarding new team members.</div><div><br><strong>EDUCATION: <br></strong>1. Bachelor’s degree or equivalent experience.</div><div><br><strong>EXPERIENCE</strong>:&nbsp;<br>1. 2+ years related experience or existing product knowledge.</div><div><br><strong>COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:<br></strong>1. Ability to prioritize and manage multiple concurrent projects.<br>2. Flexibility to adapt quickly to new requirements, situations, programs, and services.<br>3. Strong customer focus.<br>4. Ability to be a team player.<br>5. Good time management and organizational skills.<br>6. Strong written and oral communication skills.<br>7. Strong problem solving skills.<br>8. Demonstrated respect, collaboration, and pride in ownership.<br>9. Ability to adapt to change.<br>10. Focus on delivering value.<br>&nbsp;</div><div>Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance &amp; AD&amp;D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.<br><br></div><div>Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. &nbsp;</div><div><br><strong>ABOUT US<br></strong>Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.</div><div>&nbsp;</div><div>As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.</div><div>The Product Owner II coordinates product development, release planning, and manages the overall successful delivery of new and existing products.</div><div><br></div><div>Nelnet is a Drug Free and Tobacco Free Workplace.</div>

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