<div>The Digital Marketing Specialist II will provide content direction, ensure growth, and execute with excellence. This position requires a minimum of two years of prior experience and holds a higher level of responsibility to include working independently, some level of decision making and problem-solving, maintaining day to day oversight of the SMS platform, Harvest at Home content direction, developing SMS promotion, oversight of national audience social media accounts, and ensuring proper function of Harvest at Home live player page, social platforms, and SimpleText. In addition to this, the Digital Marketing Specialist II will be responsible for our online discipleship program and our Chat Moderator team, reporting on KPI’s and ensuring growth. The Digital Marketing Specialist II reports directly to the&nbsp; Marketing Supervisor. They serve with integrity, honesty, and knowledge that promotes Harvest’s culture, values, and mission.&nbsp;</div><div><br></div><h3>Requirements:</h3><ul><li>Utilize prior digital marketing experience to be able to maintain higher levels of responsibility to meet department objectives.</li><li>&nbsp;Maintains day to day scheduling of all marketing campaigns. Provide content direction of our Harvest at Home calendar, SMS promotion, and social media direction.&nbsp;</li><li>Experience in analytics, interpreting data, review KPI’s and reporting to upper-level management. Using analytics skills to ensure the success of Harvest at Home, SMS, and our social media accounts.&nbsp;</li><li>Provides weekly content direction to Harvest at Home and social media accounts. This person will need to be familiar with Harvest content and brand.&nbsp;</li><li>Proven track record in leading multi-channel digital marketing campaigns from start to finish.&nbsp;</li><li>Oversight of the Harvest at Home moderator team. Moderators are in the front lines of those who just made a profession of faith. Manages the recruiting, pushes for excellence, aligns with Harvest’s doctrine, and ensures all services are covered. &nbsp;</li><li>Strong Christian background, will oversee our online discipleship program. Familiar with Harvest’s content, brand, and doctrine.</li><li>Tracks and analyzes marketing campaigns.</li><li>Created social media campaigns that coincide with Harvest’s national marketing efforts.&nbsp;</li><li>Oversight of Simple Text, provides content direction, determines the frequency, and ensures the growth of our SMS audience.&nbsp;</li><li>Provides general assistance to various marketing campaigns.</li><li>Physical requirements, with or without accommodation, include: prolonged &nbsp; periods of sitting, standing, walking, handling materials, keyboard typing, hand motion, foot motion, looking at a computer screen, and telephone communication</li><li>Duties are not exhaustive and are subject to change at any time.</li><li>Must be 18 years old or older to apply.</li></ul>

Digital Marketing Specialist II - Full Time

<div>The Graphic Designer works with the Creative Team Director in overseeing and developing creative graphic design for the Lead Pastor’s office and church-wide departments served by the Creative Team (all disciplines – print, web, video, etc.). This is a full-time, hourly, non-exempt position at our South campus.&nbsp;</div><div><br></div><div><strong>Essential Responsibilities &amp; Job Duties</strong></div><div><br></div><div>Graphic Design:</div><ul><li>Produces high-quality graphic design, within the James River Church brand, that meets with the approval of the Lead Pastor’s office and church-wide departments under the direction of the Creative Team Director.</li><li>Communicates clearly the strategies behind design ideas and executions while understanding that all graphic design is created to meet the requests and expectations of the Lead Pastor’s office Designer and Creative Team Director.</li><li>Possesses a creative and imaginative aptitude and awareness of current trends in the visual arts and has an understanding of project lead times, deadlines and production capabilities, all of which impact the end result of communicating the Gospel in a clear, concise and creative way.&nbsp;</li><li>Creates visual elements for weekly services, including but not limited to screen graphics, motion graphics, special video graphics, name supers, etc.</li><li>Assists in the design and production of special event design pieces, including but not limited to Vision Sunday, Easter, Men’s Conference, Women’s Conference, Christmas.</li></ul><div><br></div><div>Brand Awareness:</div><ul><li>Protects the James River Church brand by creating visually cohesive designs consistent with the James River Church brand. Words that describe the JRC brand include but are not limited to “life, joy, happy, enthusiasm, encouragement,” etc.</li></ul><div><br><strong>Job Requirements</strong></div><ul><li>Two (2) years of professional graphic design experience working for a fast-paced business or church; OR</li><li>Any equivalent combination of training and experience.</li></ul><div><br></div><div><strong>Knowledge, Skills, &amp; Abilities</strong></div><ul><li>Demonstrate the ability to monitor and manage several assignments concurrently, including collaborating with Creative Team staff and church-wide departments in the execution of photography and graphic design projects as assigned.&nbsp;</li><li>Comfortable with and thrives while working under tight deadlines and pressure, maintaining a professional demeanor.&nbsp;</li><li>&nbsp;Participates in multi-disciplinary and cross-departmental teams to develop concepts, storyboards, creative approaches, etc.&nbsp;</li><li>Skilled in all areas of graphic design and displays a working knowledge of Adobe Photoshop, Illustrator and Indesign.&nbsp;</li><li>Demonstrates an aptitude for learning new computer software programs.&nbsp;</li><li>Demonstrates the ability and willingness to help guide, as requested, the work students, volunteers, and interns to create concepts, comps, layouts, and final art.&nbsp;</li><li>Must be a strong team player and take direction well.</li><li>Demonstrates decision making and problem-solving abilities without immediate and constant supervision.</li><li>Maintain a high level of confidentiality at all times with regards to phone, email, and other forms of communication.</li><li>Must be detail-oriented, accurate, and possess the ability to handle frequent interruptions.</li><li>Ability to establish and maintain effective working relationships with supervising personnel, co-workers and general public.</li><li>Knowledge of modern office methods and procedures, filing, telephone techniques, and office equipment, as well as English usage, spelling, grammar, and punctuation.</li><li>Prefer the applicant have experience using the following programs/computers: Microsoft Word and Excel; PC and Mac.</li><li>Ability to communicate effectively orally and in writing.</li><li>Exhibit good judgment, honesty, integrity, responsibility, and punctuality through the utilization of professional work standards.</li><li>Performs other related duties as assigned and required.</li></ul><div><br></div><div><strong>Code of Conduct and Character</strong></div><div>James River Church is Pastor-led and staff driven with board oversight. James River Church staff are expected and considered to share in the responsibility of practicing and propagating the Christian gospel message and upholding the doctrine of the Church (the employer), as stated on our website and in our Bylaws.&nbsp; As leaders and ministers of the gospel, staff therefore agree to the following:</div><div>1. Develop and maintain a close personal walk with the Lord including:</div><div>&nbsp; &nbsp; a. Daily devotional time with Lord.</div><div>&nbsp; &nbsp; b. Daily dependence on the empowerment of the Spirit.</div><div>2. Develop a strong marriage and family life (if applicable). This includes:</div><div>&nbsp; &nbsp; a. Communicating and sharing with your spouse.</div><div>&nbsp; &nbsp; b. Spending time together on days off and when extra time is available.</div><div>3. Keep personal finances in order with no delinquencies.</div><div>4. Attend all regularly scheduled services in the church. Special services and functions will be required as deemed necessary by the Lead Pastor.</div><div>5. Maintain a high level of personal integrity, honesty and confidentiality in dealing both with the staff and congregation.</div><div>6. Maintain a Christian outlook and attitude at all times.</div><div>7. Maintain loyalty to the staff and church, actively promoting unity within the church.</div>

Graphic Designer - Full Time

<div><strong>PRIMARY PURPOSE&nbsp;</strong></div><div>The Social Media Manager shall serve The Navigators and fulfill the responsibilities listed below in the spirit of The Navigators calling, values and purpose: To advance the Gospel of Jesus and His kingdom into the nations through spiritual generations of laborers living and discipling among the lost.&nbsp;</div><div>&nbsp;</div><div>The Social Media Manager is a key member of the Digital Marketing team, inspiring and equipping everyday disciplemakers and attracting and engaging new community members through a variety of social media platforms. This strategic role manages our U.S. Navigators social media strategy and execution, including social advertising campaigns and short-form vertical video.</div><div>&nbsp;</div><div><strong>ESSENTIAL FUNCTIONS</strong></div><div>Marketing Strategy (5%)</div><ul><li>Assist with setting Marketing department Objectives &amp; Key Results (OKRs) to support The Navigators strategic plan.</li><li>Help translate Marketing objectives and target audience insights/digital behavior into recommendations for digital marketing strategy and execution.</li><li>Contribute in substantive and creative ways to Marketing strategy development, innovation brainstorming, and executional problem-solving.</li></ul><div><br></div><div>Social Media Marketing Management (70%)</div><ul><li>Social Strategy – Develop social media strategy to support The Navigators brand and Marketing OKRs, including platform-specific audience engagement and growth strategies.</li><li>Social Content – Create and curate engaging social content (ex. post copy, graphics, vertical video), optimizing for social platforms and target audiences, and collaborate with the Marketing Content team on content themes, creative strategy and production, and brand approvals.</li><li>Social Partnerships – Collaborate on multi-channel marketing opportunities incorporating social media tactics, as well as partner with other Navigators social content creators, ministry departments, vendors, and influencers on social content creation and social content cross-posting/sharing with national Navigators audiences.</li><li>Social Production – Manage social post/content production and execution for Navigators national-level accounts/profiles across a variety of social platforms (ex. Facebook, Instagram, LinkedIn, Pinterest, Threads, TikTok, X, YouTube, etc.).</li><li>Social Ad Campaigns – Manage advertising across a variety of social platforms (ex. Facebook, Instagram, YouTube, etc.), including strategy development, content coordination, ad production and execution, audience targeting, performance monitoring, testing and optimization, and reporting.</li><li>Social Community Support &amp; Feedback – Manage social comment moderation and community support, as well as provide a strategic customer feedback loop for leadership by regularly reporting on actionable feedback/suggestions and shareable positive customer testimonials.</li><li>Internal Social Listening – Manage the monitoring of Navigators field ministry and business ministry social media accounts to surface ministry stories, prayer requests, events, resources, products, etc. to share with the larger Navigators social media community.</li><li>External Social Listening – Manage the monitoring of strategic brand keyword and hashtag searches across various social media platforms, reporting key observations and actionable insights to leadership and engaging directly with users/organizations when appropriate.</li><li>Social Analytics &amp; Reporting – Manage the collection, organization, and analysis of social metrics across all social platforms, reporting performance and impact against predetermined objectives.</li><li>Social Platforms, Systems &amp; Vendors – Manage all social media platforms and Navigators national-level social accounts/profiles and communities (ex. The Navigators Disciplemaking Network), as well as help manage social media management systems, services, and vendor relationships.</li></ul><div><br>Marketing Project Coordination &amp; Support (10%)</div><ul><li>Partner with Marketing team members on OKR tactic execution, strategic campaigns project schedules, and content calendars.</li><li>Lead or assist with various Marketing projects and tasks, as needed, collaborating with other Marketing team members, Advancement and FSC MarCom teams, administrative departments, field ministries, marketing agencies/vendors, and freelancers.</li></ul><div><br>Supervision and Leadership (10%)</div><ul><li>Recruit, hire, manage, train, motivate, encourage, and develop direct reports.</li></ul><div><br>Additional Responsibilities (5%)</div><ul><li>Continue learning and growing professionally to achieve or exceed team objectives, keeping up to date with social media and digital marketing best practices and trends.</li><li>Attend and participate in various department and organization meetings, trainings, and activities as assigned.</li><li>Participate in Navigators’ on-site learning and development events, Cultural Development and Diversity trainings, or other non-Navigator developmental events as appropriate.</li><li>Participate in annual processes, such as the organizational Plan and Progress Review (PPR), Engagement Survey, Reaffirmation of the Navigators Code of Conduct, Calling-Core Values-Vision, Statement of Faith, Driver’s Authorization, and other releases as required.</li><li>Approve all timesheets for non-exempt direct reports.</li><li>Approve and monitor personal and direct reports’ Expense Reports as required.</li></ul><div><br></div><div><strong>MINIMUM AND PREFERRED QUALIFICATIONS&nbsp;</strong></div><div><strong>Spiritual:</strong> Belief in and adherence to the Statement of Faith and Mission of The Navigators.&nbsp;</div><div><br><strong>Experience:</strong> At least five years of proven work experience in social media marketing, including social strategy development, social content creation, social channel/account management, social advertising campaign management, and team management. Project management/coordination experience preferred.</div><div><br><strong>Technical Knowledge &amp; Skills:</strong> Proficient in major social media platforms (ex. Facebook, Instagram, LinkedIn, Pinterest, Threads, TikTok, X/Twitter, YouTube, etc.), Meta Ads Manager, social media management tools, graphic design tools, video editing tools, and Google Docs/Sheets/Slides. Preferred experience with Basecamp or similar project management tools. Strong grasp of current digital marketing tools and strategies.</div><div><br><strong>Communication &amp; Leadership:</strong> Excellent interpersonal and communication skills, including verbal &amp; written, to create understanding and build strong working relationships required.&nbsp;</div><div><br><strong>Education:</strong> Bachelor’s degree or college coursework/equivalent experience required.</div><div><br><strong>Compensation Range:</strong> $ 2025.00-3,167.31 bi-weekly&nbsp;</div><div>&nbsp;</div><div>Benefits: High-Deductible Health Plan: Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, EAP, 401a and 403b retirement options. Up to 15 paid holidays per year, accumulating PTO (vacation, sick, personal). For detailed information, visit navbenefits.org.</div><div><em>The Navigators is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. The Navigators does not discriminate based on race, color, national origin, sex, age, disability, veteran status, or any other status protected by law or regulation.</em></div>

Social Media Manager III - Remote

<div>The Saddleback Communications Team serves as the creative and marketing arm for Saddleback Church. What we do touches every aspect of our church. If you’ve had any experience with Saddleback Church, chances are your first point of exposure was with one of our graphics, marketing campaigns, social media posts, storytelling pieces, and translation work.<br><br>Are you a Lead Designer with a desire to work collaboratively with others to positively impact the world? Do you have a passion for leading artists, designers, and volunteers and orchestrating branding projects and marketing campaigns? Saddleback Church is looking for a <strong>full-time Senior Graphic Designer </strong>to grow with us as we build a learning environment, empower designers and creatives to solve problems, and find meaning and purpose in our work.<strong>&nbsp;<br><br>Your responsibilities</strong></div><ul><li>Devise and deliver creative assets and assist in the implementation of major initiative marketing campaigns.</li><li>Own design projects from conception to launch, optimizing trends, tools, and technical know-how to maximize the impact of project outcomes for wide range of audiences.</li><li>Collaborate with team members and other leaders in defining and communicating the Saddleback brand that reflects and elevates the visual identity and core values of Saddleback Church.</li><li>Leverage opportunities to market content through social media, web, advertisements, and other platforms.</li><li>Ensure the design team meets weekly goals, production deadlines, and aims for optimizing art for usability and aesthetics.<strong>&nbsp;</strong></li></ul><div><strong><br>What you will do</strong></div><ul><li>You will lead, inspire and mentor designers while also recruiting, mobilizing, and training campus volunteer designers and interns.</li><li>You will oversee the development of design elements for custom creative assets and products that support the ministry of Saddleback Church.</li><li>You will plan and coordinate with product and project managers to balance design workload, manage priorities, and stay current on systems and processes.</li><li>You will foster and maintain effective relationships inside and outside the Communications Team.</li><li>You will collaborate with creative, strategic, print, and production teams in developing innovative design solutions from concept to production.</li><li>You will partner with photographers, videographers, storytellers, and other creatives to generate assets that maintain uniformity.</li><li>You will establish and maintain creative parameters and style guides covering use across various mediums including digital, print, and video for use by graphic designers, regional staff, and volunteers.</li><li>You will solve problems quickly to unblock other teams and be ready to tackle special projects, other team needs, research tasks, fact checking, and filling in where requested.<strong>&nbsp;</strong></li></ul><div><strong><br>Who you are</strong></div><ul><li>You have solid leadership experience managing design staff of varying skills and specialties.</li><li>You have earned a B.A. degree and/or have gained 5+ years’ experience in a graphic design-related field.</li><li>You can showcase a solid portfolio showcasing both creative design and art direction, including your past projects and general understanding of graphic design.</li><li>You have a keen eye for visual details and aesthetics.</li><li>You possess technical knowledge and high proficiency in all the creative suite applications.</li><li>You have gained professional knowledge of concept, layout, color, branding, and strategic design plus skills in visual design, information architecture, print standards, color theory and typography.</li><li>You have a collaborative willingness, proven communication skills, an ability to multitask and manage multiple calendar flows, and an optimistic and outgoing approach to working in an entrepreneurial work environment.</li><li>You are an out-of-the-box thinker with an eye to what is coming next and current on industry trends and technology.</li><li>You can work full-time in the office (this is a 100% on-site position, not a hybrid or a remote position).</li></ul><div>&nbsp;<br><strong>Useful to have</strong></div><ul><li>You are familiar with still and video photography.</li><li>You understand Saddleback Church and its culture and values.</li><li>You have some experience in illustration, creative arts, editorial a plus</li></ul><div><br><strong>What we offer<br></strong>You’ll love our highly competitive benefits plans. We offer health plans with employee low deductible medical (EPO and PPO), dental, and vision coverage at no cost to the employee. Family coverage starts as low as $250 per month for full health benefits. You’ll also love our generous holiday and paid time off plans including paid week off between Christmas and New Year’s Day, not to mention 403(b) retirement plan with employer contribution.<br><br>Saddleback Church’s pay philosophy is based on internal and external data for pay equity, along with budgetary considerations for effective stewardship. Starting pay for this position is expected to be $80,000 to $85,000 per year.&nbsp; A wage posted is not a guarantee of a specific wage for a job offer.<br><br>Saddleback Church is both an equal-opportunity employer and a faith-based religious organization.&nbsp; We conduct hiring without regard to race, ethnicity, national origin, citizenship, age, sex, marital status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of Saddleback Church as an equal opportunity employer does not prevent us from hiring staff based on their religious beliefs so that all employees share the same religious commitment which is central to our mission.</div>

Senior Graphic Designer

<div><strong>EQUIP LEADERS - REACH KIDS - CHANGE THE WORLD&nbsp;<br></strong><br></div><div><strong>This is a fully remote US employment opportunity.&nbsp;<br>Estimated Salary Range for this Position: $75,000 - $88,000 Dependent on Experience<br></strong><br></div><div>At Awana, we believe true change happens in the communities when children and youth are transformed by the gospel and engaged in Biblical discipleship in the presence of a caring adult. We believe that kids can come to know, love and serve Jesus, following Him for a lifetime. This is why, for 70+ years, Awana has been working with leaders in local churches in the US and around the world, providing solutions that equip these women and men to make disciples in children and youth.<br><br></div><div>Today, God is using Awana to reach over 5.7 million kids in 134 countries around the world. With over 500,000 equipped leaders in 76,000 clubs/churches, Awana is able to play a vital role in global evangelism and discipleship of children and youth.<br><br></div><div><strong>Summary</strong><br>The Director of Sales works to advance the ministry of Awana by providing leadership and ownership for effective ministry expansion through selling and promoting Awana products, services, and resources. This individual is specifically responsible for understanding industry trends, building effective sales and marketing strategy and plans, while guiding execution and accountability for accomplishing organizational goals. This individual will lead an internal marketing team, while working cross-functionally with various stakeholders across the organization.<br><br></div><div>This position is primarily remote with the need to report into the St. Charles, IL and/or Nashville, TN offices or other worksites as needed.<br><br></div><div><strong>Responsibilities</strong></div><ul><li>Build, mentor and lead the Marketing team, aligning with the Awana Strategic Execution Plan (SEP) and cultural values</li><li>Ensure the team's processes and work meet team standards of operational and cultural excellence, and enables the Awana executive leaders to focus on driving strong ministry outcomes</li><li>Stewards the Marketing budget, allocating appropriate expenses for effective ministry in line with desired goals and objectives</li><li>Own and hit/exceed annual sales targets in conjunction with Awana’s strategic plan</li><li>Build and execute strategies for sales growth through membership, curriculum, and events, both new and renewal business, focused on achieving engagement/sales targets and expanding our customer base</li><li>Collaborate with field staff to generate leads, follow up accordingly, drive sales growth and maintain revenue projections</li><li>Oversee campaigns to generate leads across all verticals from both known and new constituents, including paid and cross-promoted placements with related organizations, outlets, internal, and external channels</li><li>Guide plans to partner with customers to understand their business needs and objectives, apply engagement plans based on opportunities and needs</li><li>Understand and represent category-specific best practices to help shape product and service opportunities</li><li>Develop accurate performance and ROI plans, and adjusting spending plans based on needs and accountability</li><li>Analyze plan results and adjust marketing plans as necessary to meet ministry sales targets and projected ministry needs.</li><li>Oversee efforts with internal and external resources to measure, evaluate and improve campaigns and tactics</li><li>Create and maintain sales reports that track and measure the success of initiatives. Research new channels or platforms to be considered and work with leadership to utilize them most effectively</li><li>Support, uphold and demonstrate the Awana cultural values in internal and external communications and relationships.</li><li>Perform other related duties as required</li></ul><div><br><strong>Qualifications</strong></div><ul><li>Minimum 10 years’ experience and success in marketing, ideally in the Christian marketplace.</li><li>Professional level people management and cross-functional team leadership experience</li><li>Bachelor's degree desired with a concentration in Marketing/Digital Marketing, Communication, Business or similar from an accredited college or university. Master’s degree a plus.</li><li>Demonstrated ability to think strategically, plan and execute marketing programs that achieve measurable results.</li><li>Proficient in CRM (preferably Salesforce), SEO, Google Analytics, Google Adwords, marketing automation, and data visualization tools.</li><li>Knowledge of Hubspot, Higher Logic, Canva and other marketing software a plus.</li><li>Experience with A/B and multivariate experiments for various plans and campaigns.</li><li>Exceptional communication and written skills with ability to craft messaging and marketing language for various campaigns.</li><li>Understanding of current and online marketing techniques, best practices of marketing, sales, fundraising, and non-profit organizations desired.</li><li>General understanding of the Bible and the Christian church in its various expressions is preferred.</li><li>Working knowledge of children’s inspirational or ministry space including demonstrated program/product familiarity preferred.</li><li>Familiarity with the US Church landscape and/or global nonprofits preferred.</li></ul><div><br><strong>Competencies</strong></div><ul><li>Passionate to see ministry growth and can participate independently and/or as part of a team towards annual goals.</li><li>Strong technology and data systems aptitude.</li><li>Strategic thinker with proven ability to align with strategic goals, manage competing priorities, balance ministry and business needs, and deliver timely results.</li><li>Must be resourceful, creative, detail oriented, thorough, and able to navigate complex processes while caring for donor needs.</li><li>Clear communicator and able to communicate technical issues to non-technical individuals.</li><li>Critical thinker and can trouble-shoot projects and processes as work and solutions evolve.</li><li>Values quality, accuracy, and collaboration; committed to excellence and follow through.</li><li>Demonstrates high EQ &amp; AQ (Emotional Quotient/Intelligence &amp; Adaptability Quotient) including proven relationship-building, collaboration, active listening and ability to pivot with organizational change.</li><li>Able to portray a patient spirit and teaching ability to diverse groups of learners.</li><li>Analytical with proactive problem solving skills.</li><li>Values excellence, is committed to follow through and is disciplined, accountable, and a life-long learner.</li></ul><div><br><strong>Spiritual Life</strong><br>Must be a born-again Christian. Must have a personal relationship with Jesus Christ as Lord and Savior. Must be in agreement with the Awana Doctrinal Statement. Must be in fellowship with the body of Christ through a local church. Regularly engages in reading the Holy Bible as a guide and standard for living.<br><br></div><div><strong>Physical Demands/Working Conditions</strong><br>While performing the duties of this job, the employee is regularly required to communicate. The employee is also required to regularly utilize computer equipment (e.g., screens and keyboards) to perform work. The employee is occasionally required to move about the work environment. Specific vision abilities required by this job included close vision and the ability to see color and distinguish letters, numbers and symbols. Occasional local and out-of-town, overnight travel may be required.<br><br></div><div><strong><em>This Job Description reflects the current assignment of essential functions and is not meant to be all-inclusive. Responsibilities may be assigned or reassigned to this job at any time based on the needs of the organization and may be modified to reasonably accommodate an individual with a disability or for other reasons.<br></em></strong><br></div><div><strong>Our Benefits for Full-time Team members:</strong></div><ul><li>WFH/Hybrid</li><li>Flexible work schedule</li><li>Medical/Dental/Vision (BCBS PPO)</li><li>HSA (employer contribution available)</li><li>401(k) with employer match</li><li>Short/Long-term Disability</li><li>Generous PTO Policy</li><li>Life Insurance</li><li>Great people - great culture – extraordinary mission!</li></ul>

Director of Sales - USA Remote

<div>Aplos is the largest nonprofit &amp; church management software on the market. We’ve served over 40,000<br>organizations since our inception in 2009. Our all-inclusive platform provides a built-in fund accounting<br>system, dynamic CRM, fundraising &amp; giving tools, online donations &amp; payment processing, integrated<br>payroll, email marketing, website builder, and much more.<br><br>Aplos made the Inc. 600 list in 2018, making it one of the fastest growing companies in the U.S. Our<br>innovative team continues to push the envelope with new software features, industry vertical exploration,<br>and marketing strategies.<br><br>With a leadership team made up of start-up pioneers, Silicon Valley veterans, and serial entrepreneurs;<br>Aplos is charging ahead as a leading brand in the nonprofit SaaS market.<br><br>Enough about us for now. It’s time to talk about you!<br><br><strong>Position</strong>: Support Representative<br><strong>Overview</strong>: At Aplos, excellent customer service is a critical element of our success. In this role, you will<br>be a key part of the Aplos team; working directly with our church and nonprofit customers. You will help<br>each organization reach their goals by providing efficient and effective solutions so that they can be<br>successful with using the Aplos platform. Customer Support representatives work directly with customers<br>to provide product information, answer questions, and troubleshoot problems in an efficient manner.<br><br><strong>Hours</strong>: Full-time<br><strong>Compensation &amp; Benefits</strong>:</div><ul><li>Compensation: $15 - $18/hour, contingent on experience</li><li>Health, Dental and Vision Insurance</li><li>Paid Holidays</li><li>Paid Time Off</li><li>Retirement Plan</li><li>And more!</li></ul><div><br></div><div><strong>Primary Office Location</strong>: Fresno, California<br><strong>Remote Work Option</strong>: Yes<br><br><strong>Responsibilities</strong>:</div><ul><li>Provide efficient customer support via telephone, email, and online modes of communication</li><li>Resolve customer’s issue by identifying problems, researching answers, and guiding customer through appropriate processes</li><li>Educate and orientate customer on functionality of the software</li><li>Work well with partnering companies to resolve support requests</li></ul><div><br><strong>Qualifications</strong>:</div><ul><li>Use of proper phone etiquette</li><li>Ability to speak and write clearly and accurately</li><li>Demonstrated proficiency in typing and grammar</li><li>Effective listening skills</li><li>Strong problem-solving skills</li><li>Willingness to work well with other team members</li><li>Multi-tasking capabilities</li><li>Computer proficiency required</li><li>General knowledge of Microsoft Excel</li></ul>

Customer Support Representative

<div><strong>Join Tithe.ly, </strong><strong><em>We’re on a Mission&nbsp;</em></strong></div><div><strong>We’re a fully remote tech company that puts the Church first</strong>, serving over 37,000 churches around the world. We’re on a mission to see the local Church have the financial stability and resources needed to build the Kingdom of God. And we work every day to deliver world-class, cost-effective technology tools to make the business of the church just a bit easier.<br><br></div><div><strong>Partnerships, Sales &amp; Account Manager</strong></div><div>The Partnership Manager is responsible for developing and maintaining strong partnerships with external organizations, denominations, and networks. This position aims to drive sales, nurture growth, and foster long-term partnership relations.</div><div><br><strong>Primary Responsibilities of the Role</strong></div><div><strong>Partner Relationship Management:</strong></div><ul><li>Identify, establish, and manage partnerships with potential clients, affiliates, or businesses.</li><li>Maintain regular communication with partners to understand their needs and goals.</li><li>Collaborate with partners to develop joint marketing and sales strategies.</li></ul><div><strong>Sales and Revenue Generation:</strong></div><ul><li>Develop and implement sales plans to meet or exceed revenue targets.</li><li>Identify upsell and cross-sell opportunities within partner relationships.</li><li>Track and report on sales performance, revenue growth, and partner contributions.</li></ul><div><strong>Account Management:</strong></div><ul><li>Act as the main point of contact for partners, addressing inquiries and resolving issues promptly.</li><li>Ensure partners receive excellent customer service and support.</li><li>Maintain accurate records of partner interactions and transactions.</li></ul><div><strong>Strategic Planning:</strong></div><ul><li>Work with partners to align their goals and objectives with the company's strategic plans.</li><li>Develop and execute strategies to expand partner networks and increase market reach.</li><li>Analyze market trends and competitor activities to identify growth opportunities.</li></ul><div><strong>Collaboration and Communication:</strong></div><ul><li>Collaborate with cross-functional teams, including marketing, product development, and customer support in the interest of partnership growth and care.</li><li>Provide partners with the necessary tools, resources, and information to promote products or services effectively.</li><li>Prepare and deliver presentations to partners and internal stakeholders.</li></ul><div><strong>Contract Negotiation and Compliance:</strong></div><ul><li>Negotiate partnership agreements, contracts, and service-level agreements.</li><li>Ensure partners comply with contractual obligations and maintain a high level of satisfaction.</li></ul><div><strong>Performance Analysis:</strong></div><ul><li>Monitor and evaluate the effectiveness of partnership programs.</li><li>Analyze key performance metrics and use data-driven insights to optimize strategies.</li></ul><div><br><strong>As a Top Candidate</strong></div><ul><li>You demonstrate <strong>Interpersonal Savvy,</strong> relating comfortably to people across levels, functions, cultures, and geography, acting with diplomacy and tact, and building rapport in an open, friendly, and accepting way.&nbsp;</li><li>Consistently <strong>Drives Results</strong> with a strong bottom-line orientation and track record of exceeding goals successfully.</li><li>You identify and seize new opportunities with an <strong>action-oriented </strong>approach to work and life.&nbsp;</li><li>Leverage comprehensive <strong>Business Insights</strong> to establish key drivers and understand how strategies and tactics manifest in the market, providing guidance for decision-making and actions.</li><li><strong>Collaborate</strong> by working cooperatively with others across the organization to achieve shared objectives for both the company and the customer.&nbsp;</li></ul><div><br></div><div><strong>Technical Qualifications</strong></div><ul><li>Bachelor's degree in Business, Marketing, Sales, or a related field (Master's degree a plus).</li><li>Proven experience, 5+ years, in partnership management, sales, or account management within a SaaS company is a must.&nbsp;</li><li>Strong negotiation and communication skills.</li><li>Proficiency in Hubspot.</li></ul><div><br></div><div><strong>Office Requirements</strong></div><ul><li>Willingness to travel occasionally as required.&nbsp;</li><li>A stable work environment with a designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full-time in the US. Sponsorships are not available at this time.</li></ul><div><br></div><div><strong>Benefits</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithe.ly is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.</div>

Partnership Manager (Remote)

<div>The Senior Director, IT Strategy &amp; Architecture proactively and holistically helps guide the enterprise through transformation and optimization initiatives, supporting the formulation of future strategy. The Sr. Director’s scope of activities includes helping the organization achieve targeted business outcomes related to grow revenue, optimizing costs and mitigating risks. The position’s focus is to:</div><div>• Engage business and IT stakeholders, creating and building relationships</div><div>• Facilitate IT Strategy and Roadmaps based on business operating vision</div><div>• Communicate the value of enterprise architecture, and its portfolio of services</div><div>• Design and build an EA team oriented around internal management consulting</div><div>• Drive the evolution of the EA teams services and operating model</div><div>• Facilitate alignment between business and IT, and across the IT landscape</div><div>• Coach and mentor EA practitioners</div><div><br>This position will be responsible for defining the advisory process, EA process, and architecture governance, and for leading the integration of those processes with related business and IT functions.</div><div><br><strong>Essential Duties and Responsibilities:</strong><br><br><strong>Manage the EA Practice (30%)</strong></div><ul><li>Develop the EA Practice - Leads the development of a value proposition and execution of a communication and education plan for the enterprise architecture practice. Promotes the business value of EA as an enabler of strategy formulation, and as support for technology innovation.</li><li>Develop the EA Team - Ensures the core EA team works closely with extended EA team members across the organization. Recruits and develops the critical skills, competencies and career paths for the EA team members; in particular, building the business and behavioral competencies needed to support delivery of EA’s consulting services.</li><li>Design the EA Operating Mode - Determines the extent to which the EA program has decision-making (governance) and compliance (assurance) rights. Identifies organizational requirements for the resources, structures and cultural changes necessary to support agility and adaptability.</li></ul><div><br><strong>Formulate Strategy and Guide Execution (20%)</strong></div><ul><li>Work with Business and Leadership Stakeholders to Develop Strategy - Leads the analysis of business and operating models, market trends and the technology industry to determine their potential impact on the enterprise’s business strategy, direction and architecture.</li><li>Connect Strategy to Execution - Translates and executes business strategy to achieve the organization’s targeted business outcomes by leading the development of an implementation IT strategy and roadmap for the enterprise architecture.</li></ul><div><br><strong>Build and Maintain Relationships (25%)</strong></div><ul><li>Build the EA Value Proposition and Structure Business Engagement - Builds the EA practice to become an internal management consultancy, offering services and skills to support the development and execution of business strategy.</li></ul><div><br><strong>Orchestrate the Delivery of Business Outcomes (25%)</strong></div><ul><li>Bring Alignment Across Business and IT - Leads analysis of the business’ future-state capabilities and future (and current) IT environment to detect critical deficiencies and recommend solutions for improvement to drive the business toward its targeted outcomes.</li></ul><div><br><strong>Minimum qualifications:</strong></div><div>• Master’s or bachelor’s degree in business, computer science, computer engineering, electrical engineering, system analysis or a related field of study, or equivalent experience.</div><div>• Ten or more years of business experience in strategic and operations planning and/or business analysis.</div><div>• Ten or more years of experience in at least three disciplines, such as business, information, solution or technical architecture, application development, middleware, information analysis, database management or operations in a multitier environment.</div><div><br><strong>Requirements:</strong></div><div>• Knowledge of business ecosystems, SaaS, infrastructure as a service (IaaS), platform as a service (PaaS), service-oriented architecture (SOA), APIs, open data, microservices, event-driven IT and predictive analytics.</div><div>• Knowledge of business models, operating models, financial models, cost-benefit analysis, budgeting and risk management.</div><div>• Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks.</div><div>• Understanding of existing, new and emerging technologies, and processing environments.</div><div>• Strong leadership skills with exceptional soft and interpersonal skills, including teamwork, facilitation and negotiation.</div><div>• Strong consulting skills such as targeted communications, engagement management, stakeholder management and business development.</div><div>• Knowledge of all components of enterprise architecture, business and IT principles and processes.</div><div>• Excellent analytical, planning and organizational skills.</div><div>• Excellent written, verbal, communication and presentation skills with the ability to articulate new ideas and concepts to technical and nontechnical audiences.</div><div><br><strong>Preferred – in addition to the minimum:</strong></div><div>• Ready to think, behave and act in an innovative consulting manner to drive the organization’s digital business strategies.</div><div>• Comfortable, experienced and accomplished at working with business executives, and able to push back in a professional and diplomatic way.</div><div>• Highly innovative with aptitude for foresight, systems thinking and design thinking.</div><div>• Vendor- and technology-neutral — more interested in achieving targeted business outcomes than in personal preferences, or in vested personal preferences of other business and IT leaders.</div><div>• Experience in nonprofit organization</div><div>• Active support of HFHI Values:</div><ul><li><strong>Humility </strong>– We are part of something bigger than ourselves</li><li><strong>Courage</strong> – We do what’s right, even when it is difficult or unpopular</li><li><strong>Accountability</strong> – We take personal responsibility for Habitat’s mission</li></ul><div>• Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation, and abuse safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.</div><div><br><strong>The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance.<br><br>For work locations in the US, The target hiring range for this position is $158,000k - $176,000. The salary range for this position is between $148,000 - $223,000 per year.</strong></div>

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