<div><strong>Job Summary</strong><br>The Digital Marketing Specialist is responsible for developing and managing digital marketing strategies and campaigns for Concord Church.<br> <br>The Digital Marketing Specialist is also responsible for all digital marketing campaigns, including generating leads, conducting market research, and actively engaging with the Church to optimize the performance our digital strategies.<br> <br><strong>Supervisory Responsibilities</strong></div><ul><li>This is role is an individual contributor and does not have supervisory responsibilities.</li></ul><div>&nbsp;</div><div><strong>Essential Functions</strong></div><ul><li>Develop and implement a digital marketing strategy to get the word out about Concord Church and drive potential new members to our front door.</li><li>Deploy successful digital marketing campaigns and own their implementation from ideation to execution.</li><li>Experiment with a variety of organic and paid acquisition channels like content creation, content curation, event management, publicity, social media, lead generation campaigns, copywriting, and performance analysis.</li><li>Produce valuable and engaging content for our website that attracts and converts our target groups.</li><li>Create visual concepts and promotional activities.</li><li>Manage the digital marketing calendar.</li><li>Maintain the online presence and reputation of Concord Church.</li><li>Build strategic relationships and partner with key industry players, agencies, and vendors.</li><li>Measure, track, and report on the performance of marketing campaigns, gain insight, and assess against goals.</li><li>Analyze member behavior and adjust email and advertising campaigns accordingly.</li><li>Assist as necessary with coaching, caring for, and oversight of volunteers.</li><li>Attend and successfully complete all training required by Concord Church.</li><li>Perform other duties as assigned.</li></ul><div>Qualifications</div><div><br><strong>Skills Needed</strong></div><ul><li><strong>People Skills</strong> - displays a servant’s heart, works easily with others, and develops healthy interpersonal relationships with staff and volunteers.</li><li><strong>Management of Volunteer Resources</strong> – motivating, developing, and directing people as they volunteer, identifying the best people for the serve opportunity that is most compatible with their gifts, and partnering with staff and ministry leaders to ensure the best fit.</li><li><strong>Communication</strong> - providing information to supervisors, co-workers, and subordinates by telephone, in written form, email, or in person.</li><li><strong>Critical Thinking</strong> – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.</li><li><strong>Judgment and Decision Making</strong> – Considering the relative costs and benefits of potential actions to choose the most appropriate one.</li><li><strong>Social Perceptiveness</strong> - Being aware of others’ reactions and understanding why they react as they do.</li><li><strong>Time Management</strong> – managing one’s own time and the time of the team.</li><li><strong>Business/Report Writing</strong> – communicating effectively in writing as appropriate for the needs of the audience to include strategic planning, vision casting, and strategic implementation</li></ul><div>&nbsp;</div><div><strong>Qualifications</strong></div><ul><li>Minimum of a bachelor’s degree from an accredited college or university, preferably in Communications, Marketing, or a related discipline.</li><li>Minimum of 3 years of marketing, and digital communications and experience, preferably in the nonprofit sector.</li><li>Demonstrable experience in marketing together with the potential and attitude required to learn.</li><li>Experience with digital marketing automation software.</li><li>Extensive knowledge in web publishing.</li><li>Proficient with SEO tools.</li><li>Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate.</li><li>Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends).</li><li>A sense of aesthetics and a love for great copy and witty communication.</li><li>Up-to-date with the latest trends and best practices in online marketing and measurement.</li></ul><div>&nbsp;</div><div><strong>Personal Characteristics</strong></div><ul><li>Has a mature and growing walk with Christ, and a Christ-honoring lifestyle marked by spiritual and emotional maturity. Above reproach.</li><li>Has a passion to make more and better disciples in church environment.</li><li>Able to motivate others through vision and relationship not fear.</li></ul><div>&nbsp;</div><div><strong>Physical Requirements</strong></div><ul><li>An employee in this position primarily works in a typical office environment and uses computers, calculators, phones, printers, and other office equipment to fulfill the position duties.</li><li>An employee in this position is required to do a significant amount of walking and lifting to set up for ministry activities, store supplies, and manage the inventory of items required to conduct ministry activities. An employee in this position is also required to walk, hear, speak, and stand to inspect the equipment and interact with customers, church members, and volunteers.</li><li>Work is conducted in a fast-paced, rapidly changing environment.</li><li>The ability to manage stress, build professional and collaborative relationships, and reason through complex church business situations is required.</li><li>A flexible schedule is required since this position requires evening and weekend work.</li></ul><div>&nbsp;</div><div><strong>Travel Requirements</strong></div><ul><li>Minimal travel is required for this position; however, a valid Texas drivers’ license and acceptable motor vehicle record is required.</li></ul><div>&nbsp;</div><div><strong>Concord Church Membership</strong></div><ul><li>This position is required to be a member of Concord Church and are expected to sincerely hold the same religious beliefs as expressed by Concord Church.</li></ul>

Digital & Social Media Specialist

<div>Ministry Brands is looking for a Director of Sales to join our growing team!&nbsp;</div><div>&nbsp;</div><div><strong>Who we are&nbsp;</strong></div><div>Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. &nbsp;</div><div><br>Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.</div><div>&nbsp;</div><div><strong>What you'll do&nbsp;</strong></div><ul><li>Provide excellent leadership, high degree of credibility, sales expertise and time management skills &nbsp;</li><li>Achieve and exceed assigned sales quotas through new business acquisition and cross-selling &nbsp;</li><li>Effective prioritization, sales activity, pipeline, and account management &nbsp;</li><li>Create and maintain positive relationships with current and prospective clients &nbsp;</li><li>Design, monitor and optimize territory coverage &nbsp;</li><li>Effective motivator and coach to sales approach and best practices &nbsp;</li><li>Ensure employee resources, including process and technology, are optimized to enable improved individual and team performance &nbsp;</li><li>Monitor, drive, and report on KPIs (includes but not limited to sales, dials, talk time, conversions, opportunities, demos, and win/loss, CRM usage), ensuring that processes are consistently followed and deliver the expected outcomes &nbsp;</li><li>Track progress to goals&nbsp;</li><li>Focus on employee growth, and development of a high-performing, engaged team &nbsp;</li><li>Assess individual capability, and develop employees to the next level of performance for current and future roles &nbsp;</li><li>Scale business as growth and opportunity dictate; create business plans and ROI studies as needed to support the business growth &nbsp;</li><li>Develop and be an example of the company’s culture&nbsp;</li></ul><div><br><strong>Who you are&nbsp;</strong></div><ul><li>Four-year college degree from an accredited institution or an equivalent combination of education and work experience; Master’s in Business Administration (MBA) preferred&nbsp;</li><li>Minimum 5-10+ years of sales or sales management experience in a business-to-business sales environment&nbsp;</li><li>Prior experience in a leadership role with demonstrated ability to meet or exceed targets&nbsp;</li><li>Must have demonstrated knowledge of sales processes and techniques&nbsp;</li><li>Must have strong negotiation and analytical skills&nbsp;</li><li>Must have successful closing skills and the ability to solve problems&nbsp;</li><li>Must possess excellent time management and organizational skills&nbsp;</li><li>Must be able to work autonomously with little guidance from management&nbsp;</li><li>Must be able to work under pressure to meet deadlines while maintaining composure&nbsp;</li></ul><div>&nbsp;</div><div><strong>Benefit offerings designed to promote a life of balance! &nbsp;</strong></div><div>At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success. &nbsp;</div><div>Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them. &nbsp;</div><div>&nbsp;&nbsp;</div><div>Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays! &nbsp;</div><div>&nbsp;</div><div>Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible. &nbsp;</div><div>&nbsp;</div><div>Mental health support –Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost. &nbsp;</div><div>&nbsp;</div><div>Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&nbsp;</div>

Director of Sales

<div>Shades Mountain Baptist Church began in 1911 as a small local church in Birmingham, AL. It has now grown in its 110+ years to a 5,000+ member church. Currently, they are a member of the Southern Baptist Convention and at the end of the day, the goal of Shades Mountain Baptist church is to invite people to love God and love people. They stand on the Word of God as the foundation of all they do, have an unbearable burden for people who haven’t met Jesus, and want to leverage everything they have for the sake of the gospel.&nbsp;</div><div><br>As a church staff, they are relentlessly team oriented with an emphasis on creative freedom to do your job well and be the expert in your field. Personal, professional, and ultimately spiritual development is baked into their culture with weekly and monthly opportunities to have Shades’ resources leveraged for your benefit. Come join a people-oriented team to help leverage the gospel to Birmingham and the ends of the earth!&nbsp;</div><div><br></div><div><strong>POSITION OBJECTIVE&nbsp;</strong></div><div><br></div><div>Shades Mountain Baptist Church is seeking a creative-minded Communications Director to lead a team of 6 individuals and oversee all aspects of their internal and external communications. The individual in this role would be involved in the regular life of the church as any other member would be, along with the responsibilities that come with this role. This person will direct and help execute videos for Sunday, social media content, website design, and graphics for various ministries around the church. This person would report directly to the Executive Pastor, Chad Cossiboom on a weekly basis. They will also be responsible for leading weekly communication meetings, one-on-ones with each team member, and act as a project manager for open and ongoing projects.&nbsp;</div><div><br>The right person will be able to come in and lead a team confidently, interface with senior church leadership, and creatively lead and execute church projects. Projects could include paid advertising for events, social media content, internal videos for a Sunday, or website design. This person would have the opportunity to grow their team size and responsibilities as they continue to excel!&nbsp;</div><div><br></div><div><strong>POSITION KEY RESPONSIBILITIES&nbsp;</strong></div><ul><li>Have a hand in casting the vision of a project, assisting in executing and editing them, and ultimately delivering projects on time&nbsp;</li><li>Lead weekly communications meetings with the whole team&nbsp;</li><li>Lead weekly 1-on-1 meetings with direct reports in the communications department&nbsp;</li><li>Manage and utilize the communications budget effectively&nbsp;</li><li>Assist in the creation of digital, video, website, social, and print content&nbsp;</li><li>Develop a brand voice and guidelines while maintaining these across all internal and external platforms&nbsp;</li><li>Establish and drive a multi-channel communications strategy&nbsp;</li><li>Internalize the culture and priorities of the church&nbsp;</li><li>Hire and train new team members of the communications department&nbsp;</li></ul><div><br></div><div><strong>SKILLS &amp; EXPERIENCE NEEDED&nbsp;</strong></div><ul><li>3-5+ years of professional communications experience&nbsp;</li><li>Bachelor’s degree in a related field or equivalent experience&nbsp;</li><li>Non-profit or ministry experience is a plus&nbsp;</li><li>Proven ability to be a leader of people and not just a “manager”&nbsp;</li><li>Experience planning, leading, and executing digital communication projects&nbsp;</li><li>Ability to cast a creative vision for videos, website design, or marketing collateral&nbsp;</li><li>Proven track record of hitting deadlines with high-quality deliverables&nbsp;</li><li>Confidence to interface and lead conversations with senior-level leaders in the church&nbsp;</li><li>Familiarity with social media platforms and social media marketing&nbsp;</li><li>Forward-thinker, always setting the pace&nbsp;</li><li>Possess a naturally curious mindset, always looking for problems to solve or avoid</li></ul><div><br></div><div><strong>BENEFITS&nbsp;</strong></div><ul><li>Fully paid family health insurance&nbsp;</li><li>10% employer retirement contribution</li><li>PTO + 5 days a year for a mission trip</li><li>Paid Holidays</li></ul>

Director of Communications

<div><strong>The salary range for this role is $97,000 - $139,000 &nbsp;<br></strong><br></div><div><strong>Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 15% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.</strong></div><div><br><strong>States we employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. In order for your candidacy to be considered, you must have established residency in one of these states or being willing to relocate. If you live within 50 miles of either the Melbourne, FL or Colorado Springs, CO office, you would be expected to work onsite 3 days per week.</strong></div><div><br><strong>The Mission</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Job</strong></div><div>The Senior Network Engineer provides day-to-day hands-on support to the network infrastructure, servers, virtualized environment, applications, and mobile devices. Responsibilities include the support of LAN/WAN operations between multiple sites and local site break/fix, software/hardware upgrades, patch management and application installs, and user support/training. This role interfaces directly with internal customers and various departments, troubleshooting user issues to resolution. This role requires extensive, sometimes 24-7 customer interaction, and timely responsiveness to issues and questions. This role may direct the responsibilities and help prioritize the duties of the Tier I level Help Desk support team. Strong Cisco skills are required.</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Establishes networking environment by designing network configuration, directing system installation, and defining, documenting, and enforcing system standards</li><li>Maintains a Cisco-centric network environment</li><li>Configures and installs various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)</li><li>Monitors, troubleshoots, and escalates issues – particularly WAN/LAN connections -&nbsp; to the appropriate vendor</li><li>Maximizes network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization</li><li>Secures network system by establishing and enforcing policies, defining and monitoring access</li><li>Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.</li><li>Maintains organization’s current VMWare environment</li><li>Maintains and monitors Dell Storage arrays</li><li>Maintains, monitors, and tests VMware Recover Point disaster recovery</li><li>Executes annual testing of Disaster Recovery</li><li>Serves as lead technical advisor on disaster recovery planning and testing</li><li>Reports on network operational status</li><li>Contributes to the exercise and expression of Christian Care Ministry’s Christian beliefs</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Knowledge of troubleshooting network procedures and best practices</li><li>Experience with network challenges associated with systems integration, including COTS integration, capacity analysis, and system architecture design</li><li>Has demonstrated experience in the use of network analysis tools</li><li>Experience with data center networking and networking technologies</li><li>Experience managing internal or client-facing projects to completion and troubleshooting clients’ technical issues</li><li>Detail-oriented, task-driven, with excellent communication skills</li><li>Excellent network analysis fundamentals and robust troubleshooting skills</li><li>Strong verbal and written communication skills</li><li>Ability to engage users in a professional manner and present technical concepts plainly to semi-technical customers</li><li>Desires to learn new technologies and apply them to customer use cases</li><li>Must be willing and able to work during and after-hours maintenance windows, which could include weekend and weekday after-hours work</li><li>Must be willing to work with other engineers and collaborate effectively with them</li><li>Must have experience with Cisco Firepower Threat Defense (FTD) and strong Command-Line Interface (CLI) skills</li><li>Willingness to work with alternative vendors outside of Cisco products</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Manages ambiguity - Operating effectively, even when things are not certain or the way forward is not clear</li><li>Collaborates - Building partnerships and working collaboratively with others to meet shared objectives</li><li>Decision quality - Making good and timely decisions that keep the organization moving forward</li><li>Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals</li><li>Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Bachelor’s degree in an Information Technology-related field with 1-3 years’ experience OR 5-7 years’ experience in an IT environment for non-degreed applicants <em>required</em></li><li>Active CCNA, CCNP, or CCIE<em> strongly preferred</em></li><li>VMware Certified Professional <em>preferred</em></li></ul><div><br><strong>Supervisory Responsibilities</strong></div><ul><li>This job has no supervisory responsibilities, however this role may direct the responsibilities and help prioritize the duties of the Tier I level Help Desk support team</li></ul><div><br><strong>Travel</strong></div><ul><li>Travel to CCM sites may be required on occasion</li></ul><div><br><strong>Incentives &amp; Benefits</strong></div><div>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.</div><div>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:</div><ul><li>Medical</li><li>Health Savings Account</li><li>Employer Paid Life Insurance and Long-term Disability Insurance</li><li>Dental</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match</li><li>Paid-time off – accrued bi-weekly</li><li>Wellness plan</li><li>Employee Assistance Program</li><li>Anniversary Awards Program</li><li>Birthday Awards</li></ul>

Sr. Network Engineer

<div>The Human Resources Specialist provides strategic direction and overall administration of the HR function of The FOCUS Group. This key leadership role designs, develops and leads programs and activities that aligns with the mission, vision and values of our company. This person is a trusted advisor supporting employees at all levels of the company.<br><br></div><div>This is an exempt position with preference to candidates in the greater Jacksonville, Florida area, but qualified candidates working remotely will be considered.<br><br></div><div><strong>KEY RESPONSIBILITIES</strong></div><div><strong>Talent Acquisition<br></strong><br></div><ul><li>Assist managers in workforce planning, staffing new and reorganized areas, providing advice on appropriate positions and structure.</li><li>Oversee hiring of workforce, positioning the company to meet current and future staffing needs</li><li>Coordinate drafting of job descriptions, set hiring ranges, design recruiting strategies, lead managers through the recruiting, interviewing hiring and onboarding of new team members.</li></ul><div><br><strong>Talent Development<br></strong><br></div><ul><li>Design, develop and oversee performance and development programs including compensation approach and salary administration activities for staff that appropriately reward and assist in sustaining excellent performance.</li><li>Design talent management programs that serve the needs of the company including effective onboarding, developing employees for current opportunities, building bench strength for the future, and succession plans for key positions.</li><li>Own and improve the current Annual Performance Evaluation process, including annual performance reviews, and 30, 60 and 90-day reviews for new hires.</li><li>Manage the onboarding and training of new hires for employment-related items such as company policies, tracking time and expenses, holidays, PTO, etc.</li><li>Design, develop and implement continuous employee training and leadership development platforms for different levels of the organization.</li><li>Manage the PDP’s (personal development plans) for managers and direct reports to ensure growth and career paths are developed.</li></ul><div><br><strong>Employee Benefits<br></strong><br></div><ul><li>Drive Benefits Administration</li><li>Participate in the renewal of health benefit products in collaboration with company brokers.</li><li>Manage company’s 401(k) plan including but not limited to enrollment and yearly plan review meetings.</li><li>Work with CFO, benefits broker and insurance carriers on annual renewal and enhancements.</li><li>Direct benefits administration, enrollment, and open enrollment meetings.</li></ul><div><br><strong>Culture Builder<br></strong><br></div><ul><li>Design and implement programs to support and engage employees.</li><li>Identify and analyze employee challenges and recommend appropriate actions.</li><li>Counsel management and employees on developmental actions and performance improvement.</li><li>Educate and inform regarding HR policies and procedures including providing systems for equipping managers to effectively deal with front-line employee issues.</li></ul><div><br><strong>Alignment and Compliance<br></strong><br></div><ul><li>Ensure procedures, policies are clearly aligned with the company’s annual and strategic plans and mission, vision and values.</li><li>Maintain and update Employee Handbook, recommending and revising personnel policies and procedures.</li><li>Ensure current and appropriate policy standards are established and communicated.</li><li>Keep abreast of legislative changes and suggest organizational adjustments to comply with required changes. Ensures compliance with federal, state, and local legislation pertaining to all personnel matters, for all states in which the company employs staff.</li><li>Participate in audits and other required reporting procedures.</li></ul><div><br><strong>Records and Technology<br></strong><br></div><ul><li>Primary oversight of all employee records, ensuring confidentiality and compliance.</li><li>Recommend and maintain robust technology platforms that serve employees.</li><li>Oversee HR software platforms that support employees with resources, and information key to job success. Electronic resources include HRIS, learning management technology and intranet-based resources.</li></ul><div><strong><br>CORE VALUES</strong></div><div><strong>INTEGRITY<br></strong><br></div><ul><li>Efforts are driven by strong moral principles.</li><li>Communicates clearly and honestly with colleagues and clients.</li><li>Fulfills his or her commitments to colleagues and clients.</li></ul><div><strong><br>CLIENT-FOCUSED<br></strong><br></div><ul><li>Promotes client success ahead of personal or firm interests.</li><li>Seeks to propose and deliver solutions that are appropriate for each client.</li><li>Demonstrates a willingness to go the extra mile and exceed client expectations in effort and results.</li></ul><div><strong><br>LEADERSHIP<br></strong><br></div><ul><li>Looks for ways to provide formal or informal leadership with his/her peers at The FOCUS Group. Embraces continuous improvement and looks for ways to improve the business.</li><li>Provides leadership to clients by serving as a trusted advisor to them.</li><li>Consistently takes the initiative to help clients, projects and new business opportunities move forward.</li></ul><div><strong><br>RELATIONSHIPS<br></strong><br></div><ul><li>Demonstrates a commitment to developing long-term, mutually beneficial relationships with clients and co-workers.</li><li>Seeks out opportunities to increase the value delivered to clients.</li><li>Seeks to be efficient in the direct or indirect use of client resources.</li></ul><div><strong><br>REQUIREMENTS<br></strong><br></div><div><strong>Minimum years of relevant experience:</strong>&nbsp; 10 + years’ experience as an HR specialist/generalist, with at least 3 years in HR leadership. Desired experience across the HR disciplines, including&nbsp; employee relations, performance management, recruitment, resource planning, compensation, employee engagement, benefits, HRIS, and learning/development.<br><br></div><div><strong>Education:</strong>&nbsp; An undergraduate degree in Human Resources or related field; PHR required, an SPHR preferred.&nbsp;<br><br></div><div><strong>Knowledge areas:</strong>&nbsp; Benefits, compensation, hiring, HRIS, HR policies and procedures, employee relations, ADA, ACA, OSHA, strategic and financial planning, organizational development, staff training, budgeting and forecasting, and project management.&nbsp; Demonstrated ability to develop effective relationships with senior executives and proven ability to give wise counsel. Intermediate skills in MS Office Suite ( Word, Excel, Outlook , PowerPoint) and HRIS technology.</div>

Human Resources Specialist

<div>The Digital Marketing Specialist II will provide content direction, ensure growth, and execute with excellence. This position requires a minimum of two years of prior experience and holds a higher level of responsibility to include working independently, some level of decision making and problem-solving, maintaining day to day oversight of the SMS platform, Harvest at Home content direction, developing SMS promotion, oversight of national audience social media accounts, and ensuring proper function of Harvest at Home live player page, social platforms, and SimpleText. In addition to this, the Digital Marketing Specialist II will be responsible for our online discipleship program and our Chat Moderator team, reporting on KPI’s and ensuring growth. The Digital Marketing Specialist II reports directly to the&nbsp; Marketing Supervisor. They serve with integrity, honesty, and knowledge that promotes Harvest’s culture, values, and mission.&nbsp;</div><div><br></div><h3>Requirements:</h3><ul><li>Utilize prior digital marketing experience to be able to maintain higher levels of responsibility to meet department objectives.</li><li>&nbsp;Maintains day to day scheduling of all marketing campaigns. Provide content direction of our Harvest at Home calendar, SMS promotion, and social media direction.&nbsp;</li><li>Experience in analytics, interpreting data, review KPI’s and reporting to upper-level management. Using analytics skills to ensure the success of Harvest at Home, SMS, and our social media accounts.&nbsp;</li><li>Provides weekly content direction to Harvest at Home and social media accounts. This person will need to be familiar with Harvest content and brand.&nbsp;</li><li>Proven track record in leading multi-channel digital marketing campaigns from start to finish.&nbsp;</li><li>Oversight of the Harvest at Home moderator team. Moderators are in the front lines of those who just made a profession of faith. Manages the recruiting, pushes for excellence, aligns with Harvest’s doctrine, and ensures all services are covered. &nbsp;</li><li>Strong Christian background, will oversee our online discipleship program. Familiar with Harvest’s content, brand, and doctrine.</li><li>Tracks and analyzes marketing campaigns.</li><li>Created social media campaigns that coincide with Harvest’s national marketing efforts.&nbsp;</li><li>Oversight of Simple Text, provides content direction, determines the frequency, and ensures the growth of our SMS audience.&nbsp;</li><li>Provides general assistance to various marketing campaigns.</li><li>Physical requirements, with or without accommodation, include: prolonged &nbsp; periods of sitting, standing, walking, handling materials, keyboard typing, hand motion, foot motion, looking at a computer screen, and telephone communication</li><li>Duties are not exhaustive and are subject to change at any time.</li><li>Must be 18 years old or older to apply.</li></ul>

Digital Marketing Specialist II - Full Time

<div>The Graphic Designer works with the Creative Team Director in overseeing and developing creative graphic design for the Lead Pastor’s office and church-wide departments served by the Creative Team (all disciplines – print, web, video, etc.). This is a full-time, hourly, non-exempt position at our South campus.&nbsp;</div><div><br></div><div><strong>Essential Responsibilities &amp; Job Duties</strong></div><div><br></div><div>Graphic Design:</div><ul><li>Produces high-quality graphic design, within the James River Church brand, that meets with the approval of the Lead Pastor’s office and church-wide departments under the direction of the Creative Team Director.</li><li>Communicates clearly the strategies behind design ideas and executions while understanding that all graphic design is created to meet the requests and expectations of the Lead Pastor’s office Designer and Creative Team Director.</li><li>Possesses a creative and imaginative aptitude and awareness of current trends in the visual arts and has an understanding of project lead times, deadlines and production capabilities, all of which impact the end result of communicating the Gospel in a clear, concise and creative way.&nbsp;</li><li>Creates visual elements for weekly services, including but not limited to screen graphics, motion graphics, special video graphics, name supers, etc.</li><li>Assists in the design and production of special event design pieces, including but not limited to Vision Sunday, Easter, Men’s Conference, Women’s Conference, Christmas.</li></ul><div><br></div><div>Brand Awareness:</div><ul><li>Protects the James River Church brand by creating visually cohesive designs consistent with the James River Church brand. Words that describe the JRC brand include but are not limited to “life, joy, happy, enthusiasm, encouragement,” etc.</li></ul><div><br><strong>Job Requirements</strong></div><ul><li>Two (2) years of professional graphic design experience working for a fast-paced business or church; OR</li><li>Any equivalent combination of training and experience.</li></ul><div><br></div><div><strong>Knowledge, Skills, &amp; Abilities</strong></div><ul><li>Demonstrate the ability to monitor and manage several assignments concurrently, including collaborating with Creative Team staff and church-wide departments in the execution of photography and graphic design projects as assigned.&nbsp;</li><li>Comfortable with and thrives while working under tight deadlines and pressure, maintaining a professional demeanor.&nbsp;</li><li>&nbsp;Participates in multi-disciplinary and cross-departmental teams to develop concepts, storyboards, creative approaches, etc.&nbsp;</li><li>Skilled in all areas of graphic design and displays a working knowledge of Adobe Photoshop, Illustrator and Indesign.&nbsp;</li><li>Demonstrates an aptitude for learning new computer software programs.&nbsp;</li><li>Demonstrates the ability and willingness to help guide, as requested, the work students, volunteers, and interns to create concepts, comps, layouts, and final art.&nbsp;</li><li>Must be a strong team player and take direction well.</li><li>Demonstrates decision making and problem-solving abilities without immediate and constant supervision.</li><li>Maintain a high level of confidentiality at all times with regards to phone, email, and other forms of communication.</li><li>Must be detail-oriented, accurate, and possess the ability to handle frequent interruptions.</li><li>Ability to establish and maintain effective working relationships with supervising personnel, co-workers and general public.</li><li>Knowledge of modern office methods and procedures, filing, telephone techniques, and office equipment, as well as English usage, spelling, grammar, and punctuation.</li><li>Prefer the applicant have experience using the following programs/computers: Microsoft Word and Excel; PC and Mac.</li><li>Ability to communicate effectively orally and in writing.</li><li>Exhibit good judgment, honesty, integrity, responsibility, and punctuality through the utilization of professional work standards.</li><li>Performs other related duties as assigned and required.</li></ul><div><br></div><div><strong>Code of Conduct and Character</strong></div><div>James River Church is Pastor-led and staff driven with board oversight. James River Church staff are expected and considered to share in the responsibility of practicing and propagating the Christian gospel message and upholding the doctrine of the Church (the employer), as stated on our website and in our Bylaws.&nbsp; As leaders and ministers of the gospel, staff therefore agree to the following:</div><div>1. Develop and maintain a close personal walk with the Lord including:</div><div>&nbsp; &nbsp; a. Daily devotional time with Lord.</div><div>&nbsp; &nbsp; b. Daily dependence on the empowerment of the Spirit.</div><div>2. Develop a strong marriage and family life (if applicable). This includes:</div><div>&nbsp; &nbsp; a. Communicating and sharing with your spouse.</div><div>&nbsp; &nbsp; b. Spending time together on days off and when extra time is available.</div><div>3. Keep personal finances in order with no delinquencies.</div><div>4. Attend all regularly scheduled services in the church. Special services and functions will be required as deemed necessary by the Lead Pastor.</div><div>5. Maintain a high level of personal integrity, honesty and confidentiality in dealing both with the staff and congregation.</div><div>6. Maintain a Christian outlook and attitude at all times.</div><div>7. Maintain loyalty to the staff and church, actively promoting unity within the church.</div>

Graphic Designer - Full Time

<div><strong>PRIMARY PURPOSE&nbsp;</strong></div><div>The Social Media Manager shall serve The Navigators and fulfill the responsibilities listed below in the spirit of The Navigators calling, values and purpose: To advance the Gospel of Jesus and His kingdom into the nations through spiritual generations of laborers living and discipling among the lost.&nbsp;</div><div>&nbsp;</div><div>The Social Media Manager is a key member of the Digital Marketing team, inspiring and equipping everyday disciplemakers and attracting and engaging new community members through a variety of social media platforms. This strategic role manages our U.S. Navigators social media strategy and execution, including social advertising campaigns and short-form vertical video.</div><div>&nbsp;</div><div><strong>ESSENTIAL FUNCTIONS</strong></div><div>Marketing Strategy (5%)</div><ul><li>Assist with setting Marketing department Objectives &amp; Key Results (OKRs) to support The Navigators strategic plan.</li><li>Help translate Marketing objectives and target audience insights/digital behavior into recommendations for digital marketing strategy and execution.</li><li>Contribute in substantive and creative ways to Marketing strategy development, innovation brainstorming, and executional problem-solving.</li></ul><div><br></div><div>Social Media Marketing Management (70%)</div><ul><li>Social Strategy – Develop social media strategy to support The Navigators brand and Marketing OKRs, including platform-specific audience engagement and growth strategies.</li><li>Social Content – Create and curate engaging social content (ex. post copy, graphics, vertical video), optimizing for social platforms and target audiences, and collaborate with the Marketing Content team on content themes, creative strategy and production, and brand approvals.</li><li>Social Partnerships – Collaborate on multi-channel marketing opportunities incorporating social media tactics, as well as partner with other Navigators social content creators, ministry departments, vendors, and influencers on social content creation and social content cross-posting/sharing with national Navigators audiences.</li><li>Social Production – Manage social post/content production and execution for Navigators national-level accounts/profiles across a variety of social platforms (ex. Facebook, Instagram, LinkedIn, Pinterest, Threads, TikTok, X, YouTube, etc.).</li><li>Social Ad Campaigns – Manage advertising across a variety of social platforms (ex. Facebook, Instagram, YouTube, etc.), including strategy development, content coordination, ad production and execution, audience targeting, performance monitoring, testing and optimization, and reporting.</li><li>Social Community Support &amp; Feedback – Manage social comment moderation and community support, as well as provide a strategic customer feedback loop for leadership by regularly reporting on actionable feedback/suggestions and shareable positive customer testimonials.</li><li>Internal Social Listening – Manage the monitoring of Navigators field ministry and business ministry social media accounts to surface ministry stories, prayer requests, events, resources, products, etc. to share with the larger Navigators social media community.</li><li>External Social Listening – Manage the monitoring of strategic brand keyword and hashtag searches across various social media platforms, reporting key observations and actionable insights to leadership and engaging directly with users/organizations when appropriate.</li><li>Social Analytics &amp; Reporting – Manage the collection, organization, and analysis of social metrics across all social platforms, reporting performance and impact against predetermined objectives.</li><li>Social Platforms, Systems &amp; Vendors – Manage all social media platforms and Navigators national-level social accounts/profiles and communities (ex. The Navigators Disciplemaking Network), as well as help manage social media management systems, services, and vendor relationships.</li></ul><div><br>Marketing Project Coordination &amp; Support (10%)</div><ul><li>Partner with Marketing team members on OKR tactic execution, strategic campaigns project schedules, and content calendars.</li><li>Lead or assist with various Marketing projects and tasks, as needed, collaborating with other Marketing team members, Advancement and FSC MarCom teams, administrative departments, field ministries, marketing agencies/vendors, and freelancers.</li></ul><div><br>Supervision and Leadership (10%)</div><ul><li>Recruit, hire, manage, train, motivate, encourage, and develop direct reports.</li></ul><div><br>Additional Responsibilities (5%)</div><ul><li>Continue learning and growing professionally to achieve or exceed team objectives, keeping up to date with social media and digital marketing best practices and trends.</li><li>Attend and participate in various department and organization meetings, trainings, and activities as assigned.</li><li>Participate in Navigators’ on-site learning and development events, Cultural Development and Diversity trainings, or other non-Navigator developmental events as appropriate.</li><li>Participate in annual processes, such as the organizational Plan and Progress Review (PPR), Engagement Survey, Reaffirmation of the Navigators Code of Conduct, Calling-Core Values-Vision, Statement of Faith, Driver’s Authorization, and other releases as required.</li><li>Approve all timesheets for non-exempt direct reports.</li><li>Approve and monitor personal and direct reports’ Expense Reports as required.</li></ul><div><br></div><div><strong>MINIMUM AND PREFERRED QUALIFICATIONS&nbsp;</strong></div><div><strong>Spiritual:</strong> Belief in and adherence to the Statement of Faith and Mission of The Navigators.&nbsp;</div><div><br><strong>Experience:</strong> At least five years of proven work experience in social media marketing, including social strategy development, social content creation, social channel/account management, social advertising campaign management, and team management. Project management/coordination experience preferred.</div><div><br><strong>Technical Knowledge &amp; Skills:</strong> Proficient in major social media platforms (ex. Facebook, Instagram, LinkedIn, Pinterest, Threads, TikTok, X/Twitter, YouTube, etc.), Meta Ads Manager, social media management tools, graphic design tools, video editing tools, and Google Docs/Sheets/Slides. Preferred experience with Basecamp or similar project management tools. Strong grasp of current digital marketing tools and strategies.</div><div><br><strong>Communication &amp; Leadership:</strong> Excellent interpersonal and communication skills, including verbal &amp; written, to create understanding and build strong working relationships required.&nbsp;</div><div><br><strong>Education:</strong> Bachelor’s degree or college coursework/equivalent experience required.</div><div><br><strong>Compensation Range:</strong> $ 2025.00-3,167.31 bi-weekly&nbsp;</div><div>&nbsp;</div><div>Benefits: High-Deductible Health Plan: Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, EAP, 401a and 403b retirement options. Up to 15 paid holidays per year, accumulating PTO (vacation, sick, personal). For detailed information, visit navbenefits.org.</div><div><em>The Navigators is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. The Navigators does not discriminate based on race, color, national origin, sex, age, disability, veteran status, or any other status protected by law or regulation.</em></div>

Social Media Manager III - Remote

<div>The Saddleback Communications Team serves as the creative and marketing arm for Saddleback Church. What we do touches every aspect of our church. If you’ve had any experience with Saddleback Church, chances are your first point of exposure was with one of our graphics, marketing campaigns, social media posts, storytelling pieces, and translation work.<br><br>Are you a Lead Designer with a desire to work collaboratively with others to positively impact the world? Do you have a passion for leading artists, designers, and volunteers and orchestrating branding projects and marketing campaigns? Saddleback Church is looking for a <strong>full-time Senior Graphic Designer </strong>to grow with us as we build a learning environment, empower designers and creatives to solve problems, and find meaning and purpose in our work.<strong>&nbsp;<br><br>Your responsibilities</strong></div><ul><li>Devise and deliver creative assets and assist in the implementation of major initiative marketing campaigns.</li><li>Own design projects from conception to launch, optimizing trends, tools, and technical know-how to maximize the impact of project outcomes for wide range of audiences.</li><li>Collaborate with team members and other leaders in defining and communicating the Saddleback brand that reflects and elevates the visual identity and core values of Saddleback Church.</li><li>Leverage opportunities to market content through social media, web, advertisements, and other platforms.</li><li>Ensure the design team meets weekly goals, production deadlines, and aims for optimizing art for usability and aesthetics.<strong>&nbsp;</strong></li></ul><div><strong><br>What you will do</strong></div><ul><li>You will lead, inspire and mentor designers while also recruiting, mobilizing, and training campus volunteer designers and interns.</li><li>You will oversee the development of design elements for custom creative assets and products that support the ministry of Saddleback Church.</li><li>You will plan and coordinate with product and project managers to balance design workload, manage priorities, and stay current on systems and processes.</li><li>You will foster and maintain effective relationships inside and outside the Communications Team.</li><li>You will collaborate with creative, strategic, print, and production teams in developing innovative design solutions from concept to production.</li><li>You will partner with photographers, videographers, storytellers, and other creatives to generate assets that maintain uniformity.</li><li>You will establish and maintain creative parameters and style guides covering use across various mediums including digital, print, and video for use by graphic designers, regional staff, and volunteers.</li><li>You will solve problems quickly to unblock other teams and be ready to tackle special projects, other team needs, research tasks, fact checking, and filling in where requested.<strong>&nbsp;</strong></li></ul><div><strong><br>Who you are</strong></div><ul><li>You have solid leadership experience managing design staff of varying skills and specialties.</li><li>You have earned a B.A. degree and/or have gained 5+ years’ experience in a graphic design-related field.</li><li>You can showcase a solid portfolio showcasing both creative design and art direction, including your past projects and general understanding of graphic design.</li><li>You have a keen eye for visual details and aesthetics.</li><li>You possess technical knowledge and high proficiency in all the creative suite applications.</li><li>You have gained professional knowledge of concept, layout, color, branding, and strategic design plus skills in visual design, information architecture, print standards, color theory and typography.</li><li>You have a collaborative willingness, proven communication skills, an ability to multitask and manage multiple calendar flows, and an optimistic and outgoing approach to working in an entrepreneurial work environment.</li><li>You are an out-of-the-box thinker with an eye to what is coming next and current on industry trends and technology.</li><li>You can work full-time in the office (this is a 100% on-site position, not a hybrid or a remote position).</li></ul><div>&nbsp;<br><strong>Useful to have</strong></div><ul><li>You are familiar with still and video photography.</li><li>You understand Saddleback Church and its culture and values.</li><li>You have some experience in illustration, creative arts, editorial a plus</li></ul><div><br><strong>What we offer<br></strong>You’ll love our highly competitive benefits plans. We offer health plans with employee low deductible medical (EPO and PPO), dental, and vision coverage at no cost to the employee. Family coverage starts as low as $250 per month for full health benefits. You’ll also love our generous holiday and paid time off plans including paid week off between Christmas and New Year’s Day, not to mention 403(b) retirement plan with employer contribution.<br><br>Saddleback Church’s pay philosophy is based on internal and external data for pay equity, along with budgetary considerations for effective stewardship. Starting pay for this position is expected to be $80,000 to $85,000 per year.&nbsp; A wage posted is not a guarantee of a specific wage for a job offer.<br><br>Saddleback Church is both an equal-opportunity employer and a faith-based religious organization.&nbsp; We conduct hiring without regard to race, ethnicity, national origin, citizenship, age, sex, marital status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of Saddleback Church as an equal opportunity employer does not prevent us from hiring staff based on their religious beliefs so that all employees share the same religious commitment which is central to our mission.</div>

Senior Graphic Designer

<div><strong>EQUIP LEADERS - REACH KIDS - CHANGE THE WORLD&nbsp;<br></strong><br></div><div><strong>This is a fully remote US employment opportunity.&nbsp;<br>Estimated Salary Range for this Position: $75,000 - $88,000 Dependent on Experience<br></strong><br></div><div>At Awana, we believe true change happens in the communities when children and youth are transformed by the gospel and engaged in Biblical discipleship in the presence of a caring adult. We believe that kids can come to know, love and serve Jesus, following Him for a lifetime. This is why, for 70+ years, Awana has been working with leaders in local churches in the US and around the world, providing solutions that equip these women and men to make disciples in children and youth.<br><br></div><div>Today, God is using Awana to reach over 5.7 million kids in 134 countries around the world. With over 500,000 equipped leaders in 76,000 clubs/churches, Awana is able to play a vital role in global evangelism and discipleship of children and youth.<br><br></div><div><strong>Summary</strong><br>The Director of Sales works to advance the ministry of Awana by providing leadership and ownership for effective ministry expansion through selling and promoting Awana products, services, and resources. This individual is specifically responsible for understanding industry trends, building effective sales and marketing strategy and plans, while guiding execution and accountability for accomplishing organizational goals. This individual will lead an internal marketing team, while working cross-functionally with various stakeholders across the organization.<br><br></div><div>This position is primarily remote with the need to report into the St. Charles, IL and/or Nashville, TN offices or other worksites as needed.<br><br></div><div><strong>Responsibilities</strong></div><ul><li>Build, mentor and lead the Marketing team, aligning with the Awana Strategic Execution Plan (SEP) and cultural values</li><li>Ensure the team's processes and work meet team standards of operational and cultural excellence, and enables the Awana executive leaders to focus on driving strong ministry outcomes</li><li>Stewards the Marketing budget, allocating appropriate expenses for effective ministry in line with desired goals and objectives</li><li>Own and hit/exceed annual sales targets in conjunction with Awana’s strategic plan</li><li>Build and execute strategies for sales growth through membership, curriculum, and events, both new and renewal business, focused on achieving engagement/sales targets and expanding our customer base</li><li>Collaborate with field staff to generate leads, follow up accordingly, drive sales growth and maintain revenue projections</li><li>Oversee campaigns to generate leads across all verticals from both known and new constituents, including paid and cross-promoted placements with related organizations, outlets, internal, and external channels</li><li>Guide plans to partner with customers to understand their business needs and objectives, apply engagement plans based on opportunities and needs</li><li>Understand and represent category-specific best practices to help shape product and service opportunities</li><li>Develop accurate performance and ROI plans, and adjusting spending plans based on needs and accountability</li><li>Analyze plan results and adjust marketing plans as necessary to meet ministry sales targets and projected ministry needs.</li><li>Oversee efforts with internal and external resources to measure, evaluate and improve campaigns and tactics</li><li>Create and maintain sales reports that track and measure the success of initiatives. Research new channels or platforms to be considered and work with leadership to utilize them most effectively</li><li>Support, uphold and demonstrate the Awana cultural values in internal and external communications and relationships.</li><li>Perform other related duties as required</li></ul><div><br><strong>Qualifications</strong></div><ul><li>Minimum 10 years’ experience and success in marketing, ideally in the Christian marketplace.</li><li>Professional level people management and cross-functional team leadership experience</li><li>Bachelor's degree desired with a concentration in Marketing/Digital Marketing, Communication, Business or similar from an accredited college or university. Master’s degree a plus.</li><li>Demonstrated ability to think strategically, plan and execute marketing programs that achieve measurable results.</li><li>Proficient in CRM (preferably Salesforce), SEO, Google Analytics, Google Adwords, marketing automation, and data visualization tools.</li><li>Knowledge of Hubspot, Higher Logic, Canva and other marketing software a plus.</li><li>Experience with A/B and multivariate experiments for various plans and campaigns.</li><li>Exceptional communication and written skills with ability to craft messaging and marketing language for various campaigns.</li><li>Understanding of current and online marketing techniques, best practices of marketing, sales, fundraising, and non-profit organizations desired.</li><li>General understanding of the Bible and the Christian church in its various expressions is preferred.</li><li>Working knowledge of children’s inspirational or ministry space including demonstrated program/product familiarity preferred.</li><li>Familiarity with the US Church landscape and/or global nonprofits preferred.</li></ul><div><br><strong>Competencies</strong></div><ul><li>Passionate to see ministry growth and can participate independently and/or as part of a team towards annual goals.</li><li>Strong technology and data systems aptitude.</li><li>Strategic thinker with proven ability to align with strategic goals, manage competing priorities, balance ministry and business needs, and deliver timely results.</li><li>Must be resourceful, creative, detail oriented, thorough, and able to navigate complex processes while caring for donor needs.</li><li>Clear communicator and able to communicate technical issues to non-technical individuals.</li><li>Critical thinker and can trouble-shoot projects and processes as work and solutions evolve.</li><li>Values quality, accuracy, and collaboration; committed to excellence and follow through.</li><li>Demonstrates high EQ &amp; AQ (Emotional Quotient/Intelligence &amp; Adaptability Quotient) including proven relationship-building, collaboration, active listening and ability to pivot with organizational change.</li><li>Able to portray a patient spirit and teaching ability to diverse groups of learners.</li><li>Analytical with proactive problem solving skills.</li><li>Values excellence, is committed to follow through and is disciplined, accountable, and a life-long learner.</li></ul><div><br><strong>Spiritual Life</strong><br>Must be a born-again Christian. Must have a personal relationship with Jesus Christ as Lord and Savior. Must be in agreement with the Awana Doctrinal Statement. Must be in fellowship with the body of Christ through a local church. Regularly engages in reading the Holy Bible as a guide and standard for living.<br><br></div><div><strong>Physical Demands/Working Conditions</strong><br>While performing the duties of this job, the employee is regularly required to communicate. The employee is also required to regularly utilize computer equipment (e.g., screens and keyboards) to perform work. The employee is occasionally required to move about the work environment. Specific vision abilities required by this job included close vision and the ability to see color and distinguish letters, numbers and symbols. Occasional local and out-of-town, overnight travel may be required.<br><br></div><div><strong><em>This Job Description reflects the current assignment of essential functions and is not meant to be all-inclusive. Responsibilities may be assigned or reassigned to this job at any time based on the needs of the organization and may be modified to reasonably accommodate an individual with a disability or for other reasons.<br></em></strong><br></div><div><strong>Our Benefits for Full-time Team members:</strong></div><ul><li>WFH/Hybrid</li><li>Flexible work schedule</li><li>Medical/Dental/Vision (BCBS PPO)</li><li>HSA (employer contribution available)</li><li>401(k) with employer match</li><li>Short/Long-term Disability</li><li>Generous PTO Policy</li><li>Life Insurance</li><li>Great people - great culture – extraordinary mission!</li></ul>

Director of Sales - USA Remote

<div>Aplos is the largest nonprofit &amp; church management software on the market. We’ve served over 40,000<br>organizations since our inception in 2009. Our all-inclusive platform provides a built-in fund accounting<br>system, dynamic CRM, fundraising &amp; giving tools, online donations &amp; payment processing, integrated<br>payroll, email marketing, website builder, and much more.<br><br>Aplos made the Inc. 600 list in 2018, making it one of the fastest growing companies in the U.S. Our<br>innovative team continues to push the envelope with new software features, industry vertical exploration,<br>and marketing strategies.<br><br>With a leadership team made up of start-up pioneers, Silicon Valley veterans, and serial entrepreneurs;<br>Aplos is charging ahead as a leading brand in the nonprofit SaaS market.<br><br>Enough about us for now. It’s time to talk about you!<br><br><strong>Position</strong>: Support Representative<br><strong>Overview</strong>: At Aplos, excellent customer service is a critical element of our success. In this role, you will<br>be a key part of the Aplos team; working directly with our church and nonprofit customers. You will help<br>each organization reach their goals by providing efficient and effective solutions so that they can be<br>successful with using the Aplos platform. Customer Support representatives work directly with customers<br>to provide product information, answer questions, and troubleshoot problems in an efficient manner.<br><br><strong>Hours</strong>: Full-time<br><strong>Compensation &amp; Benefits</strong>:</div><ul><li>Compensation: $15 - $18/hour, contingent on experience</li><li>Health, Dental and Vision Insurance</li><li>Paid Holidays</li><li>Paid Time Off</li><li>Retirement Plan</li><li>And more!</li></ul><div><br></div><div><strong>Primary Office Location</strong>: Fresno, California<br><strong>Remote Work Option</strong>: Yes<br><br><strong>Responsibilities</strong>:</div><ul><li>Provide efficient customer support via telephone, email, and online modes of communication</li><li>Resolve customer’s issue by identifying problems, researching answers, and guiding customer through appropriate processes</li><li>Educate and orientate customer on functionality of the software</li><li>Work well with partnering companies to resolve support requests</li></ul><div><br><strong>Qualifications</strong>:</div><ul><li>Use of proper phone etiquette</li><li>Ability to speak and write clearly and accurately</li><li>Demonstrated proficiency in typing and grammar</li><li>Effective listening skills</li><li>Strong problem-solving skills</li><li>Willingness to work well with other team members</li><li>Multi-tasking capabilities</li><li>Computer proficiency required</li><li>General knowledge of Microsoft Excel</li></ul>

Customer Support Representative

<div><strong>Join Tithe.ly, </strong><strong><em>We’re on a Mission&nbsp;</em></strong></div><div><strong>We’re a fully remote tech company that puts the Church first</strong>, serving over 37,000 churches around the world. We’re on a mission to see the local Church have the financial stability and resources needed to build the Kingdom of God. And we work every day to deliver world-class, cost-effective technology tools to make the business of the church just a bit easier.<br><br></div><div><strong>Partnerships, Sales &amp; Account Manager</strong></div><div>The Partnership Manager is responsible for developing and maintaining strong partnerships with external organizations, denominations, and networks. This position aims to drive sales, nurture growth, and foster long-term partnership relations.</div><div><br><strong>Primary Responsibilities of the Role</strong></div><div><strong>Partner Relationship Management:</strong></div><ul><li>Identify, establish, and manage partnerships with potential clients, affiliates, or businesses.</li><li>Maintain regular communication with partners to understand their needs and goals.</li><li>Collaborate with partners to develop joint marketing and sales strategies.</li></ul><div><strong>Sales and Revenue Generation:</strong></div><ul><li>Develop and implement sales plans to meet or exceed revenue targets.</li><li>Identify upsell and cross-sell opportunities within partner relationships.</li><li>Track and report on sales performance, revenue growth, and partner contributions.</li></ul><div><strong>Account Management:</strong></div><ul><li>Act as the main point of contact for partners, addressing inquiries and resolving issues promptly.</li><li>Ensure partners receive excellent customer service and support.</li><li>Maintain accurate records of partner interactions and transactions.</li></ul><div><strong>Strategic Planning:</strong></div><ul><li>Work with partners to align their goals and objectives with the company's strategic plans.</li><li>Develop and execute strategies to expand partner networks and increase market reach.</li><li>Analyze market trends and competitor activities to identify growth opportunities.</li></ul><div><strong>Collaboration and Communication:</strong></div><ul><li>Collaborate with cross-functional teams, including marketing, product development, and customer support in the interest of partnership growth and care.</li><li>Provide partners with the necessary tools, resources, and information to promote products or services effectively.</li><li>Prepare and deliver presentations to partners and internal stakeholders.</li></ul><div><strong>Contract Negotiation and Compliance:</strong></div><ul><li>Negotiate partnership agreements, contracts, and service-level agreements.</li><li>Ensure partners comply with contractual obligations and maintain a high level of satisfaction.</li></ul><div><strong>Performance Analysis:</strong></div><ul><li>Monitor and evaluate the effectiveness of partnership programs.</li><li>Analyze key performance metrics and use data-driven insights to optimize strategies.</li></ul><div><br><strong>As a Top Candidate</strong></div><ul><li>You demonstrate <strong>Interpersonal Savvy,</strong> relating comfortably to people across levels, functions, cultures, and geography, acting with diplomacy and tact, and building rapport in an open, friendly, and accepting way.&nbsp;</li><li>Consistently <strong>Drives Results</strong> with a strong bottom-line orientation and track record of exceeding goals successfully.</li><li>You identify and seize new opportunities with an <strong>action-oriented </strong>approach to work and life.&nbsp;</li><li>Leverage comprehensive <strong>Business Insights</strong> to establish key drivers and understand how strategies and tactics manifest in the market, providing guidance for decision-making and actions.</li><li><strong>Collaborate</strong> by working cooperatively with others across the organization to achieve shared objectives for both the company and the customer.&nbsp;</li></ul><div><br></div><div><strong>Technical Qualifications</strong></div><ul><li>Bachelor's degree in Business, Marketing, Sales, or a related field (Master's degree a plus).</li><li>Proven experience, 5+ years, in partnership management, sales, or account management within a SaaS company is a must.&nbsp;</li><li>Strong negotiation and communication skills.</li><li>Proficiency in Hubspot.</li></ul><div><br></div><div><strong>Office Requirements</strong></div><ul><li>Willingness to travel occasionally as required.&nbsp;</li><li>A stable work environment with a designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full-time in the US. Sponsorships are not available at this time.</li></ul><div><br></div><div><strong>Benefits</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithe.ly is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.</div>

Partnership Manager (Remote)

<div>The Senior Director, IT Strategy &amp; Architecture proactively and holistically helps guide the enterprise through transformation and optimization initiatives, supporting the formulation of future strategy. The Sr. Director’s scope of activities includes helping the organization achieve targeted business outcomes related to grow revenue, optimizing costs and mitigating risks. The position’s focus is to:</div><div>• Engage business and IT stakeholders, creating and building relationships</div><div>• Facilitate IT Strategy and Roadmaps based on business operating vision</div><div>• Communicate the value of enterprise architecture, and its portfolio of services</div><div>• Design and build an EA team oriented around internal management consulting</div><div>• Drive the evolution of the EA teams services and operating model</div><div>• Facilitate alignment between business and IT, and across the IT landscape</div><div>• Coach and mentor EA practitioners</div><div><br>This position will be responsible for defining the advisory process, EA process, and architecture governance, and for leading the integration of those processes with related business and IT functions.</div><div><br><strong>Essential Duties and Responsibilities:</strong><br><br><strong>Manage the EA Practice (30%)</strong></div><ul><li>Develop the EA Practice - Leads the development of a value proposition and execution of a communication and education plan for the enterprise architecture practice. Promotes the business value of EA as an enabler of strategy formulation, and as support for technology innovation.</li><li>Develop the EA Team - Ensures the core EA team works closely with extended EA team members across the organization. Recruits and develops the critical skills, competencies and career paths for the EA team members; in particular, building the business and behavioral competencies needed to support delivery of EA’s consulting services.</li><li>Design the EA Operating Mode - Determines the extent to which the EA program has decision-making (governance) and compliance (assurance) rights. Identifies organizational requirements for the resources, structures and cultural changes necessary to support agility and adaptability.</li></ul><div><br><strong>Formulate Strategy and Guide Execution (20%)</strong></div><ul><li>Work with Business and Leadership Stakeholders to Develop Strategy - Leads the analysis of business and operating models, market trends and the technology industry to determine their potential impact on the enterprise’s business strategy, direction and architecture.</li><li>Connect Strategy to Execution - Translates and executes business strategy to achieve the organization’s targeted business outcomes by leading the development of an implementation IT strategy and roadmap for the enterprise architecture.</li></ul><div><br><strong>Build and Maintain Relationships (25%)</strong></div><ul><li>Build the EA Value Proposition and Structure Business Engagement - Builds the EA practice to become an internal management consultancy, offering services and skills to support the development and execution of business strategy.</li></ul><div><br><strong>Orchestrate the Delivery of Business Outcomes (25%)</strong></div><ul><li>Bring Alignment Across Business and IT - Leads analysis of the business’ future-state capabilities and future (and current) IT environment to detect critical deficiencies and recommend solutions for improvement to drive the business toward its targeted outcomes.</li></ul><div><br><strong>Minimum qualifications:</strong></div><div>• Master’s or bachelor’s degree in business, computer science, computer engineering, electrical engineering, system analysis or a related field of study, or equivalent experience.</div><div>• Ten or more years of business experience in strategic and operations planning and/or business analysis.</div><div>• Ten or more years of experience in at least three disciplines, such as business, information, solution or technical architecture, application development, middleware, information analysis, database management or operations in a multitier environment.</div><div><br><strong>Requirements:</strong></div><div>• Knowledge of business ecosystems, SaaS, infrastructure as a service (IaaS), platform as a service (PaaS), service-oriented architecture (SOA), APIs, open data, microservices, event-driven IT and predictive analytics.</div><div>• Knowledge of business models, operating models, financial models, cost-benefit analysis, budgeting and risk management.</div><div>• Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks.</div><div>• Understanding of existing, new and emerging technologies, and processing environments.</div><div>• Strong leadership skills with exceptional soft and interpersonal skills, including teamwork, facilitation and negotiation.</div><div>• Strong consulting skills such as targeted communications, engagement management, stakeholder management and business development.</div><div>• Knowledge of all components of enterprise architecture, business and IT principles and processes.</div><div>• Excellent analytical, planning and organizational skills.</div><div>• Excellent written, verbal, communication and presentation skills with the ability to articulate new ideas and concepts to technical and nontechnical audiences.</div><div><br><strong>Preferred – in addition to the minimum:</strong></div><div>• Ready to think, behave and act in an innovative consulting manner to drive the organization’s digital business strategies.</div><div>• Comfortable, experienced and accomplished at working with business executives, and able to push back in a professional and diplomatic way.</div><div>• Highly innovative with aptitude for foresight, systems thinking and design thinking.</div><div>• Vendor- and technology-neutral — more interested in achieving targeted business outcomes than in personal preferences, or in vested personal preferences of other business and IT leaders.</div><div>• Experience in nonprofit organization</div><div>• Active support of HFHI Values:</div><ul><li><strong>Humility </strong>– We are part of something bigger than ourselves</li><li><strong>Courage</strong> – We do what’s right, even when it is difficult or unpopular</li><li><strong>Accountability</strong> – We take personal responsibility for Habitat’s mission</li></ul><div>• Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation, and abuse safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.</div><div><br><strong>The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance.<br><br>For work locations in the US, The target hiring range for this position is $158,000k - $176,000. The salary range for this position is between $148,000 - $223,000 per year.</strong></div>

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