<div><strong>SUMMARY</strong></div><div>This position will support NAMB’s ministry objectives in Sharing Christ, Starting Churches, and Sending Missionaries and Volunteers by insuring the technology infrastructure is safe, secure and reliable as measured by 99.9% availability.&nbsp; This position is a Tier 3 network infrastructure and server administration, maintenance and support position which focuses on providing excellent customer service according to established service level agreements (SLA’s); and troubleshooting service requests that have been escalated from other Information Services support staff.</div><div><br><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong>: include the following and other duties as assigned:</div><ul><li>Monitoring, troubleshooting, and remediating server and infrastructure resources.</li><li>Managing Active Directory and Azure Active Directory user accounts, permissions and passwords.</li><li>Implementing, managing, and troubleshooting Azure network and application resources</li><li>Managing Exchange Online e-mail, anti-spam and virus protection</li><li>Managing Windows Server and infrastructure patch management and updates</li><li>Managing organizational MDM solutions JAMF and Intune</li><li>Implement and support remote network solutions for NAMB and Send Relief ministry centers</li><li>Implement and support conference room AV solutions</li><li>Maintain current documentation of infrastructure processes and diagrams</li><li>Ensuring the most cost-effective and efficient use of technology resources</li></ul><div><br><strong>QUALIFICATIONS</strong></div><div>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.&nbsp; The requirements listed below are representative of the knowledge, skill, and/or ability required.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div><br><strong>EDUCATION and/or EXPERIENCE</strong></div><div>1. Net+ or equivalent certification required</div><div>2. Three to five years’ related experience and/or training; or equivalent combination of education and experience.</div><div>3. A+ or equivalent certification recommended, but not required</div><div>4. Experience with:</div><ul><li>Microsoft Windows Server 2016 and later</li><li>Microsoft Windows 10 and later</li><li>Mac OSX</li><li>Microsoft Active Directory</li><li>Microsoft Azure</li><li>Microsoft Office365</li><li>VMware 7.0</li><li>Networking technologies and protocols (routing, switching, VLANs)</li></ul><div><br><strong>COMMUNICATION SKILLS</strong></div><div>Ability to read, analyze, and interpret most documents.&nbsp; Listening skills must be excellent with a proven ability to understand what is said and what is meant.&nbsp; Written skills must be strong and flexible.&nbsp; Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.&nbsp;</div><div><br><strong>MATHEMATICAL SKILLS</strong></div><div>Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.&nbsp;<br><br></div><div><strong>REASONING ABILITY</strong></div><div>Ability to apply principles of logical thinking to a wide range of intellectual and practical problems.&nbsp; Ability to deal with a variety of abstract and concrete variables.</div><div><br><strong>CHRISTIAN WALK</strong></div><div>Evidences of a mature and growing Christian walk characterized, by Paul, in 1 Timothy 3<br>and Titus 1. Personal wisdom and sufficiency are grounded in Christ and the word of God, with a life submitted to God’s authority in all things. Models a daily soul-winning lifestyle.&nbsp; Can effectively lead others in prayer.&nbsp; Gives regularly and generously to the work of the church.&nbsp; Readily applies scripture to personal and professional situations. Can articulate Baptist theological understandings on a range of issues. Conducts ministry in keeping with the principles and spirit of the <em>Baptist Faith and Message</em> <em>2000</em>.</div><div><br><strong>PERSONAL QUALITIES</strong></div><div>Enjoys healthy, affirming relationships with spouse (if married), family, neighbors and friends.&nbsp; Exhibits integrity in professional and personal life.&nbsp; Modest in dress and deportment and makes a favorable first impression in both bearing and manner.&nbsp; Aware of personal strengths and shortcomings, potential, psychological needs, biases and prejudices, and actively solicits and benefits from constructive criticism.&nbsp; Personal finances are in order, with no oppressive burden of consumer debt.&nbsp; Is a member of a local Southern Baptist church and takes an active role as time permits.&nbsp; Demonstrates a high level of energy, with a bright, positive affect, warmth and genuine interest in people.&nbsp;</div><div><br><strong>SUPERVISORY RESPONSIBILITIES</strong></div><div>Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.&nbsp; Responsibilities include interviewing, hiring and training employees; assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and, resolving problems.&nbsp; Plans effectively for self and those assigned to help.&nbsp; Can develop and implement strategy and tactics with a schedule to meet expected results.&nbsp; Works in concert with others as a team player, neither dominating nor hesitating.&nbsp; Juggles several tasks or projects simultaneously and can cope successfully with changing priorities and the demands of a complex matrix organization.&nbsp; Adheres to budget limits and procedures and holds to a high ethical standard of fiscal control.&nbsp; Maintains confidentiality with sensitive institutional data.&nbsp; Practices servant leadership, giving praise, encouragement, and recognition when merited.&nbsp; Self-directed and motivated to start and complete assignments promptly without procrastination.&nbsp; Relates well to all kinds of people in all levels of their Christian walk, regardless of age, race, denominational affiliation or gender.&nbsp; Plans and runs effective meetings, and participates in such a way as to foster team unity and common goals.</div><div><br><strong>OTHER SKILLS, ABILITIES, QUALIFICATIONS</strong></div><div>Working knowledge of the NAMB strategy.&nbsp; Baptist guidelines – understands and demonstrates a familiarity with the financial structure within and among the SBC operating entities, i.e., NAMB, IMB, LifeWay, State conventions, associations and churches.&nbsp;</div><div><br><strong>PHYSICAL DEMANDS</strong></div><div>While performing the duties of this job, the employee frequently is required to reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.&nbsp; The employee may need to lift and/or move up to 10 pounds.</div>

Senior Manager, Technology Services

<div>Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.<br><br></div><div>The Sr. Business Intelligence SQL Developer position exists to provide technical development of detailed reporting of ministry key performance indicators. This position will develop, test, and implement new and enhanced reports, define new data aggregation views, working with other ministry departments to develop and enhance the quality and presentation of operational metrics, trend analyses, and statistical models.</div><div>&nbsp;</div><div><strong>Essential Duties/Responsibilities:</strong></div><ul><li>Compiles and analyzes operational information from all components of the ministry and develops integrated analyses and reports using complex database applications and data sets</li><li>Develops reporting solutions using Microsoft SQL, Snowflake tools and database development techniques to join key data for integrated analyses and reporting of ministry data to all levels of the organizational leadership&nbsp;</li><li>Leads SQL report design, development, standardization, and implementation efforts as a reporting representative for multiple (5-10) ministry departments</li><li>Automates existing reports by enhancing the report with stored procedures, views, and functions for publication to an existing web reporting catalog</li><li>Participates in and coordinates the design and implementation of data collection, cleansing and analysis&nbsp;</li><li>Develops and maintains automated reporting solutions that present the key business statistics and performance indicators of the ministry via a customer-intuitive and visually appealing web-based graphical user interface supported by SQL data sources</li><li>Develops frequent customized (ad hoc) analysis and reporting solutions as required by leadership; Evaluates which ad hoc reports would be good candidates for automation, and develops automated solutions</li><li>Ensures that analysis and reporting solutions meet client (business owner) and departmental design requirements</li><li>Monitors significant changes to key business statistics and performance indicators to demonstrate possible business trends</li><li>Performs data analysis functions across large data sets, encompassing multiple key measures and long-term trend analysis</li><li>Oversees handoff of newly develop reporting applications to other team members for ongoing support and maintenance</li><li>Maintains a positive relationship with customer areas and the IT department, ensuring that customer needs are met and that IT policies are followed through mutually beneficial collaboration</li><li>Creates and supports windows and web-based .NET applications as supplements to report inputs or as stand-alone process improvement applications</li><li>Salesforce data object and SOQL experience a plus</li></ul><div>&nbsp;</div><div><strong>Other Duties/Responsibilities:</strong></div><div>&nbsp;</div><div>Performs other duties as assigned</div><div>&nbsp;</div><div><strong>Working Environment/Physical Requirements:</strong></div><div>&nbsp;</div><div>Office environment</div><div>Must be able to work at a computer workstation for multiple hours with infrequent interruption</div><div>&nbsp;</div><div><strong>JOB QUALIFICATIONS/REQUIREMENTS</strong></div><div><strong>Character/Spiritual:</strong></div><ul><li>Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”</li><li>Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”</li><li>Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the <a href="http://media.focusonthefamily.com/fotf/pdf/about-us/human-resources/moral-policy.pdf">Standard of Moral Conduct</a> and <a href="http://www.focusonthefamily.com/about/foundational-values">Statement of Faith</a>; upholds Focus on the Family's ministry in prayer</li><li>Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer</li><li>Engages in Christian ministry</li><li>Demonstrates behaviors aligned with <a href="http://www.focusonthefamily.com/about/foundational-values">FOF core values</a></li></ul><div>&nbsp;</div><div><strong>Personal Characteristics:</strong></div><ul><li>Creative thinker, effective problem-solver</li><li>Self-Motivated; requires little direct supervision</li><li>Analytical, organized mindset</li><li>Team player; trustworthy; reliable</li><li>Dedicated to superior individual performance and team effectiveness</li><li>Coachable, able to redirect work priorities and assignments as requested</li></ul><div>&nbsp;</div><div><strong>Knowledge/Experience:</strong></div><ul><li>Bachelor’s degree in computer science or information Systems</li><li>5 - 7 years of prior work experience involving use of SQL programming, creation of stored procedures, data extraction, transformation, and presentation including hands-on work with SQL 2005 and 2008&nbsp;</li><li>5 + years of experience with enterprise reporting applications (such as Cognos, CoreMetrics, SAS, etc.)</li><li>5+ years of experience with relational database modeling, data warehouse building, and standardized information retrieval</li><li>Demonstrated experience in report development to meet customer information and business needs</li><li>Demonstrated mastery of SQL Server 2008 and SQL Reporting Services, SSAS, SSIS experience a plus&nbsp;</li><li>Knowledge of web data presentation using data visualization tools required</li><li>Knowledge of Microsoft C#, SQL 2008 R2, and .NET 3.5 or greater preferred</li></ul><div>&nbsp;</div><div><strong>Skills, Abilities, and Special Talents/Gifts:</strong></div><ul><li>Strong software development background</li><li>Demonstrated competence in data management and design of multiple large projects</li><li>Demonstrated experience designing and developing solutions to meet client business/reporting needs&nbsp;</li><li>Attention to detail and accuracy</li><li>Excellent interpersonal and presentation skills</li><li>Customer-service mindset and professional demeanor</li><li>Proven ability to work effectively and productively with professional staff in other divisions</li><li>Expertise to handle multiple projects and adhere to strict deadlines and budgets</li><li>Exceptional analytical ability and logical thought process to deal with complex problems</li><li>Ability to meet short-term and long-term deadlines</li><li>Proficiency with SQL and/or SQL interface tools and multiple reporting software applications</li><li>Ability to work independently and in a team setting</li><li>Demonstrated ability to work independently on technical and highly complex analytical studies&nbsp;</li></ul><div><strong><br>Salary Range: </strong>$89,440 to $102,960/yr.&nbsp; &nbsp; &nbsp; &nbsp;<br><br><strong>Focus on the Family puts a high value on our team members and offers a unique benefit package.</strong></div><div><strong><br>Employees scheduled for 20 hours or more per week are eligible for:</strong></div><ul><li>Norton LifeLock ID Theft Coverage</li><li>Legal Shield/ID Shield Coverage</li><li>AFLAC</li><li>403B Retirement Plan</li><li>Vacation Time &amp; Vacation Payout</li><li>Sick Time</li><li>Holidays</li><li>Service Awards</li><li>Community Service Days</li><li>Bookstore Discount</li><li>Fitness Center</li></ul><div><strong><br>Employees scheduled for 30 hours or more per week are eligible for all the above and:</strong></div><ul><li>Medical Plan</li><li>Dental Plan</li><li>Vision Plan</li><li>Life Insurance</li><li>Disability Insurance</li><li>Flexible Spending Accounts</li><li>EAP (Employee Assistance Program)</li><li>Tuition Reimbursement</li><li>Warehouse Membership Reimbursement</li></ul><div><strong><em><br>Note</em></strong><em>: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.</em></div><div><strong><br>*Temporary employees are not eligible for benefits, except for:</strong></div><div>&nbsp;</div><ul><li>Fitness Center</li><li>Bookstore Discount</li><li>Sick Time</li></ul><div><br>Helping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non-Profit Ministry.</div>

Sr. Business Intelligence SQL Developer

<div><strong>Salary</strong>: $103,507 min<br><br></div><div>Full Time, Location: Orlando, Fl, Hybrid (Part of the week in the office and part out)<br><br></div><div>The Data Engineering and Analytics Team Leader designs, builds, and maintains data structures to enable diverse ministry areas to implement their enterprise data and analytics strategy. They will utilize the best in class ETL/ELT tools to develop and manage data pipelines to integrate data from multiple sources for the organization’s enterprise data warehouse (EDW).<br><br></div><div>Data Engineer Specialists create and maintain standard operating procedures for the CI/CD of data pipelines and the training materials that educate and train business and internal IT staff on data coding standards, unit and QA testing, analytical data models and data architecture diagrams. They lead and mentor a team of experienced Data Engineers and Business Intelligence Analysts<br><br></div><div><strong>The Kind of Work You will be Doing:<br></strong><br></div><ul><li>Lead in project planning and management, including the discovery and documentation of requirements for a given project, development, testing as well as learn &amp; maintain proficiency in software platform(s) for designing and delivery of ETL/ELT processes and BI reports/dashboards.</li><li>Lead the creation of dimensional data models, denormalize data from various sources, and optimize models for BI performance in collaboration with BI and data analysts.</li><li>Lead the development of ETL/ELT processes and queries to integrate data from disparate sources, such as Oracle, Postgres, and MySQL databases, into our enterprise data warehouse (EDW).</li><li>Lead the creation of data orchestration solutions to move data from one point to another and coordinate the combining, verifying, and storing of the data for analysis.</li><li>Design, build, and manage end-to-end data pipelines to automate data ingestion, transformation, and loading processes. Monitor pipeline performance, troubleshoot issues, and optimize for efficiency and reliability. Develop scalable, reliable, manageable data pipelines.</li><li>Create standard operating procedures and manuals for CI/CD practices for version control of data integrations and BI solutions.</li><li>Lead code reviews to find causes of errors and determine best solutions for resolving those errors.</li><li>Lead critical data projects, directing other data resources/personnel on projects, reviewing work of others, and keeping leadership informed.</li><li>Assist and speak into the data strategy development, data governance and data management in addition to the availability, usability, integrity, retention, and security of the information/data employed throughout the organization.</li><li>Participate in the data governance and data quality capabilities, and implementation of the data architecture and strategy. This includes the defining of business rules/definitions and providing control on how data is to be used enterprise-wide.</li></ul><div><br><strong>Experience and Skills</strong></div><ul><li>Bachelors Degree preferably in Math, Statistics, Business, Computer Science, or Data Science.</li><li>Preferred Master's in related area.</li><li>7 - 10 years Data engineering/analysis experience.&nbsp;</li></ul>

Data Engineering & Analytics Team Leader

<div><strong>The salary range for this role is $97,000 - $139,000 &nbsp;<br></strong><br></div><div><strong>Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 15% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.</strong></div><div><br><strong>States we employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. In order for your candidacy to be considered, you must have established residency in one of these states or being willing to relocate. If you live within 50 miles of either the Melbourne, FL or Colorado Springs, CO office, you would be expected to work onsite 3 days per week.</strong></div><div><br><strong>The Mission</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Job</strong></div><div>The Senior Network Engineer provides day-to-day hands-on support to the network infrastructure, servers, virtualized environment, applications, and mobile devices. Responsibilities include the support of LAN/WAN operations between multiple sites and local site break/fix, software/hardware upgrades, patch management and application installs, and user support/training. This role interfaces directly with internal customers and various departments, troubleshooting user issues to resolution. This role requires extensive, sometimes 24-7 customer interaction, and timely responsiveness to issues and questions. This role may direct the responsibilities and help prioritize the duties of the Tier I level Help Desk support team. Strong Cisco skills are required.</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Establishes networking environment by designing network configuration, directing system installation, and defining, documenting, and enforcing system standards</li><li>Maintains a Cisco-centric network environment</li><li>Configures and installs various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)</li><li>Monitors, troubleshoots, and escalates issues – particularly WAN/LAN connections -&nbsp; to the appropriate vendor</li><li>Maximizes network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization</li><li>Secures network system by establishing and enforcing policies, defining and monitoring access</li><li>Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.</li><li>Maintains organization’s current VMWare environment</li><li>Maintains and monitors Dell Storage arrays</li><li>Maintains, monitors, and tests VMware Recover Point disaster recovery</li><li>Executes annual testing of Disaster Recovery</li><li>Serves as lead technical advisor on disaster recovery planning and testing</li><li>Reports on network operational status</li><li>Contributes to the exercise and expression of Christian Care Ministry’s Christian beliefs</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Knowledge of troubleshooting network procedures and best practices</li><li>Experience with network challenges associated with systems integration, including COTS integration, capacity analysis, and system architecture design</li><li>Has demonstrated experience in the use of network analysis tools</li><li>Experience with data center networking and networking technologies</li><li>Experience managing internal or client-facing projects to completion and troubleshooting clients’ technical issues</li><li>Detail-oriented, task-driven, with excellent communication skills</li><li>Excellent network analysis fundamentals and robust troubleshooting skills</li><li>Strong verbal and written communication skills</li><li>Ability to engage users in a professional manner and present technical concepts plainly to semi-technical customers</li><li>Desires to learn new technologies and apply them to customer use cases</li><li>Must be willing and able to work during and after-hours maintenance windows, which could include weekend and weekday after-hours work</li><li>Must be willing to work with other engineers and collaborate effectively with them</li><li>Must have experience with Cisco Firepower Threat Defense (FTD) and strong Command-Line Interface (CLI) skills</li><li>Willingness to work with alternative vendors outside of Cisco products</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Manages ambiguity - Operating effectively, even when things are not certain or the way forward is not clear</li><li>Collaborates - Building partnerships and working collaboratively with others to meet shared objectives</li><li>Decision quality - Making good and timely decisions that keep the organization moving forward</li><li>Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals</li><li>Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Bachelor’s degree in an Information Technology-related field with 1-3 years’ experience OR 5-7 years’ experience in an IT environment for non-degreed applicants <em>required</em></li><li>Active CCNA, CCNP, or CCIE<em> strongly preferred</em></li><li>VMware Certified Professional <em>preferred</em></li></ul><div><br><strong>Supervisory Responsibilities</strong></div><ul><li>This job has no supervisory responsibilities, however this role may direct the responsibilities and help prioritize the duties of the Tier I level Help Desk support team</li></ul><div><br><strong>Travel</strong></div><ul><li>Travel to CCM sites may be required on occasion</li></ul><div><br><strong>Incentives &amp; Benefits</strong></div><div>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.</div><div>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:</div><ul><li>Medical</li><li>Health Savings Account</li><li>Employer Paid Life Insurance and Long-term Disability Insurance</li><li>Dental</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match</li><li>Paid-time off – accrued bi-weekly</li><li>Wellness plan</li><li>Employee Assistance Program</li><li>Anniversary Awards Program</li><li>Birthday Awards</li></ul>

Sr. Network Engineer

<div>Join a great team and help build your IT career at an agency that cares for staff and clients alike. The IT team empowers people through technology by anticipating needs, removing barriers, providing tools &amp; knowledge, and maintaining accessibility. The IT Generalist is a critical part of this team!<br><br><strong>Salary: </strong>$35,000 to $37,000<br><br></div><div><strong>Rewards</strong>:</div><ul><li>$1000 Employment bonus - paid within 60 days of employment</li><li>Health Insurance</li><li>Dental</li><li>Vision</li><li>Paid time off &amp; paid holidays</li><li>Life Insurance (including optional coverage for dependents)</li><li>401(k) with employer match</li></ul><div><br><strong>Requirements</strong>:</div><ul><li>Two to four years of experience and/or training; or equivalent combination of education and experience. Technical certification preferred.</li><li>Experience with VMware, Microsoft 365 administration, Entra (formerly Azure) preferred.</li><li>Comptia A+, Network +, Security +, and Microsoft certifications preferred.</li><li>Must be able and willing to provide friendly customer service and communicate with non-technical staff in terms and language that is meaningful to the staff member.</li><li>Valid Ohio Driver's License and driving record that allows you to be insured on agency policy, as occasional travel to satellite offices is required.</li></ul><div><br><strong>Responsibilities</strong>:</div><ul><li>Adhere to CCHO's statement of faith and code of conduct. Treat others with Christ-like attitude, while helping them experience their worth in Christ, and demonstrating behaviors reflecting CCHO's core values of Relentless Commitment, Selflessness, and Kindness.</li><li>TEAM first.</li><li>Assembly, configuration, setup, system troubleshooting &amp; repair; working with desktop and laptop computers, printers, and networked equipment. Issues and maintains communication devices including phones (desk &amp; mobile) and fax/printers.</li><li>Creates and terminates user accounts/access.</li><li>Enforces and monitors IT and HIPAA security measures at all times.</li><li>Facilitates end-user training and instruction.</li></ul><div><br>This position is contingent upon the completion of a satisfactory background check and drug test, satisfactory reference checks (emails were previously sent to the 3 references listed on your application), as well as the completion of a satisfactory Department of Justice National Sex Offender search and Ohio Alleged Perpetrator Search, as required by our licensing agency.</div><div><br></div><div>Candidates must be 21 or older to apply. References, background checks and drug screenings will be completed on all potential candidates. Must have valid Ohio Driver's License and maintain a driving record that allows that individual to be insurable. EOE.</div>

Information Technology Generalist

<div>Catholic Mutual Group (CMG) was established in 1889 and is recognized as the leading provider of property, liability and employee benefit coverage and related services for the Catholic Church in the United States and Canada.<br><br></div><div>The Network Engineer is responsible for supporting the Network Manager in the management of the Catholic Mutual Group (CMG) network by consulting in the planning, installation and maintenance of all network and personal computer hardware and software at both local and remote locations. This position would work heavily to continue to buildout and enhance our Microsoft Cloud environment, including Intune, Azure services, and Office 365.<br><br></div><div>This position requires a bachelor’s or Technical Degree in a related field, or equivalent work experience.&nbsp; This individual is expected to keep current on changes in network technology, and to increase his/her knowledge of this technology either through on-the-job education, or outside continuing education classes.<br><br></div><div>The successful candidate will have a minimum of five years of experience in working with LAN and WAN networks, four of which have been utilizing Microsoft technologies, including on premise and cloud based.<br><br></div><div>Benefits include a competitive salary, paid holidays and generous vacation and sick accruals, a 403(b) plan with company match, paid life and AD&amp;D insurance at five times the annual salary, long-term disability leave, paid job-related continuing education, and an excellent medical/vision/dental group insurance plan. Catholic Mutual Group offers a relaxed business casual dress code, a 36-hour work week with Friday afternoons off, flexible scheduling available after 90 days, and free onsite parking.<br><br></div><div>Catholic Mutual Group is an equal opportunity employer.</div>

Network Engineer

<div><strong>Who We Are</strong></div><div>International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.</div><div>We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.&nbsp;</div><div><br><strong>The Need</strong></div><div>For 25 years, IJM has pioneered the work to protect vulnerable people from violence. As we grow to expand our impact to protect 500 million people from violence by 2030, we are seeking a Sr. Analyst, Salesforce to partner with key business partners and the Salesforce Platform team to support and enhance the Salesforce system.</div><div><br>This role will direct requirements gathering, backlog/request management, and training support of all teams that utilize Sales Cloud, Marketing Cloud, Experience Cloud, Service Cloud and integrated applications. They will define and document internal and external user needs, data requirements and definitions, help guide development activities using an agile methodology and actively build solutions to prioritized user stories. They will act as the liaison for users to communicate and validate business priorities and system design for the Salesforce platform, while providing training, testing and deployment support for front line users.</div><div><br><em>This is a hybrid position based in the DC area or remote in the US, and reports to the Global Director, Salesforce.</em></div><div><br><strong>Responsibilities:</strong></div><ul><li>Provide support, guidance, and training to users on the Salesforce system so that they can own the operational aspects of the system and support their end users on operational transactions;</li><li>Engage with business partners and users to gather, write, and qualify requirements. Create clear requirements documentation for user acceptance, cross functional roles and guidance for external consultants (as needed);</li><li>Work with business partners on all new requests to determine urgency and solve all urgent problems quickly.&nbsp; Ensure all non-urgent requests are updated in backlog for prioritization;</li><li>Create knowledge base articles for users on new functionality in key systems;</li><li>Actively participate as a member of sprint team with assigned sprint responsibilities, configuration changes, UAT and communication/change management activities, to ensure completion of documentation, testing and user stories in sprint cycles;</li><li>Qualifies defects/enhancement request, monitors ticket queue &amp; escalates issues as needed to supporting teams. Maintains low volume ticket queue and ensures clear tracking of new enhancement requests in the backlog;</li><li>Coordinate system testing – developing testing scenarios, managing testing sessions, and adjusting training accordingly;</li><li>Develop networks with other customers within the Salesforce Community to leverage best practices for IJM;</li><li>Partner with Global Technology Solutions teams to maintain system security and protocols;</li><li>Take lead in business process re-engineering for system enhancements, including documenting workflows, etc. in strong collaboration with governance committees and stakeholder groups;</li><li>Work with business partners to prioritize new enhancements and engage governance teams to facilitate roadmap prioritization;</li><li>Provide guidance and oversight of small projects planned and facilitated by other analysts;</li><li>Plan and execute small to medium complex projects, including oversight of external consultant workload and other analysts (such as reorganizations, module reconfiguration, etc.);</li><li>Lead solution design in partnership with Salesforce Solution Architect and other SMEs on system enhancements;</li><li>Oversee requests coming from business partners to Analysts to ensure urgent requests are addressed in a timely manner.&nbsp; Ensure all non-urgent requests are updated in backlog for prioritization;</li><li>Lead user acceptance review, testing, and sign-off meetings with business partners, external consultants and product team to ensure delivery of satisfactory product;</li><li>Build reports and KPI dashboards as requested by user groups or stakeholders;</li><li>Provide guidance as a trusted advisor on system capabilities to business partners on business processes, ROI analysis, best practices, industry standards, etc.; and</li><li>Participate in IJM’s community of spiritual formation.</li></ul><div><br><strong>Requirements:&nbsp;</strong></div><div><br><strong>Education &amp; Experience</strong></div><ul><li>Bachelor’s degree or any equivalent combination of education, experience and certification;</li><li>7+ years of professional work experience;</li><li>5+ years SDLC, Salesforce or similar Casework/CRM systems experience, including new module implementation, project management, issue management, communication, and change management (prior experience with global system support and deployment a plus); and</li><li>Experience in an Agile work environment required.</li></ul><div><br><strong>Technical Competencies</strong></div><ul><li>Experience writing and executing UAT criteria or scripts for technical system requirements;</li><li>Experience in Salesforce or other Object-Oriented Database required;</li><li>Experience with Marketing Cloud or similar email automation system in a CRM-integrated environment preferred;</li><li>High proficiency in Excel or with other data analysis tools required;</li><li>Experience configuring in an enterprise system required;</li><li>Experience soliciting and capturing user requirements with industry standard analyst methods; and</li><li>Basic Salesforce Admin certification or willingness to complete within 90 days required.</li></ul><div><br><strong>Non-Technical Competencies</strong></div><ul><li>Demonstrated ability to conceptualize, analyze and explain complex and abstract problems;</li><li>Demonstrated ability to manage multiple or competing priorities and work in a fast-paced environment;</li><li>Demonstrated ability to manage cross-cultural relationships; and</li><li>Demonstrated ability to lead/coach/mentor peers in completion of projects or strategic initiatives.</li></ul><div><br><strong>Critical Qualities:</strong></div><ul><li>Eager commitment to IJM’s Core Values: Christian, Professional and Bridge-Building;</li><li>Self-starter with strong initiative;&nbsp;</li><li>Disciplined with priorities;</li><li>Strong interpersonal skills and self-awareness;</li><li>Exceptional verbal and written communication;</li><li>Flexible, collaborative and eager to support others;</li><li>Effective team player who fosters collaborative environment; and</li><li>Adept at creative problem solving.</li></ul><div><br><strong>Application Process:&nbsp;</strong></div><div>Upload Resume, Cover Letter &amp; Statement of Faith* in one PDF document.</div><div><br><em>*What is a statement of faith?</em><br><em>A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.</em></div><div><br>What does IJM have to offer?</div><ul><li>Comprehensive Medical/Dental/Vision benefits</li><li>Monthly commuter and parking benefits in the DC metro area</li><li>Retirement benefit options</li><li>Paid leave starting at 23 days</li><li>12 holidays (plus early release the day prior)</li><li>Daily, quarterly, and annual community spiritual formation</li><li>Robust staff care resources</li></ul><div><br><em>IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Conduct. Parallel to technical competence, recruitment, selection, and hiring decisions will give due emphasis to assessing the candidates value congruence and thorough background, police clearance, and reference check processes.&nbsp;</em></div><div><br><em>At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.</em></div>

Sr. Analyst, Salesforce

<div><strong>Principle Responsibilities</strong></div><ul><li>Integration Strategy: Develop and execute a comprehensive integration strategy for connecting multiple SaaS applications within the organization.</li><li>API Integration: Develop and maintain API connections between SaaS applications, ensuring data synchronization and real-time updates.</li><li>Data Mapping: Map data fields and processes between SaaS platforms to enable consistent and accurate data flow.</li><li>Workflow Automation: Implement workflow automation to streamline business processes, reducing manual tasks, and automating device life cycle through SaaS Apps such as Okta, Workday, Active Directory and more.</li><li>Error Handling: Develop error-handling mechanisms to identify and resolve integration issues promptly.</li><li>Performance Optimization: Monitor and optimize integration performance to minimize latency and ensure responsiveness.</li><li>Documentation: Create and maintain technical documentation for integration processes, API endpoints, and data mapping.</li><li>Testing: Conduct thorough testing of integrations to validate functionality and troubleshoot any issues.</li><li>Collaboration: Collaborate with internal stakeholders, SaaS vendors, and third-party providers to ensure successful integrations.</li></ul><div><br><strong>Required Skills&nbsp;</strong></div><div><em>Unique Skills &amp; Knowledge&nbsp;</em></div><ul><li>Excellent communication skills. Plus, the ability to communicate complex solutions clearly to all audiences. (Written and verbal)</li><li>Naturally personable and outgoing, with a friendly demeanor.</li><li>You are teachable. You know when something is over your head and are not afraid to ask for help.</li><li>Ability to solve problems and prioritize customer requests even with multiple interruptions.</li><li>Ability to quickly adapt to newly implemented technology.</li><li>You’re a go-getter, on a mission to get the job done, see a task through to completion, and bring your best every day.</li></ul><div><br><em>Problem Solving &amp; Decision Making&nbsp;</em></div><ul><li>High level of resourcefulness. Must know when and where to dig for information, and when to ask for help.</li><li>Solution-oriented.</li><li>Excellent listening skills and the ability to ask probing questions, understand concerns, and resolve problems.</li></ul><div><br><em>Relational Connection</em></div><ul><li>Gateway Staff (all locations)</li><li>Part-time staff and high-capacity volunteers.</li><li>Maintain vendor relationships</li></ul><div><br><em>Physical Capabilities</em></div><ul><li>Able to pick up and carry large items such as monitors and desktop computers, cameras, servers and UPSs.</li></ul><div><br><strong>Core Competencies</strong></div><ul><li>Punctual and reliable</li><li>Customer service centered</li><li>Proactive</li><li>Team player</li><li>Teachable</li></ul><div><br><strong>Technical Competencies</strong></div><ul><li>Strong knowledge of RESTful APIs, webhooks, and integration patterns.</li><li>Proven experience of SaaS Apps such as Okta, Workday, Active Directory and more</li><li>Intermediate level understanding of Networking</li><li>Experience with MacOS X and Windows products</li><li>Proficiency in programming languages like Python, JavaScript, or others as needed</li></ul><div><br><strong>Key Performance Measurements</strong></div><ul><li>Timely completion of assigned tasks and projects.</li><li>Ability to give and receive feedback to the Information Technology Team as well as end users.</li><li>Contribution to knowledge base articles.</li><li>Ability to quickly understand new technologies.</li></ul>

CHRISTIAN INFORMATION TECHNOLOGYJOBS